real estate agent

sales manager

real estate sales agent

sales coordinator

office manager

front office agent

Mandarin Oriental Hotel Group

<div><p>Mandarin Oriental Downtown, Dubai is looking for a Front Desk Agent to join our Front Office team.</p><p></p><p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p><p></p><p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p></p><p>
Nestled in the city's heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards. With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms &amp; Suites. Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.</p><p></p><p><b>
About the job</b></p><p></p><p>
Based at the Mandarin Oriental Downtown, Dubai within the Front Office Department in Dubai, the Front Desk Agent is responsible to meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. Front Desk Agent reports to Duty Manager.</p><p></p><p><b>
As a </b><b>Front Desk Agent, you will be responsible for the following duties:</b></p><ul>
<li><p>
Welcome, check in/out, and escort guests while handling preferences, invoices, and correspondence with attention to detail and service standards.</p></li>
<li><p>
Manage cash handling duties responsibly, including drawer balancing, voucher preparation, and coordination with Accounting and Night Duty Manager.</p></li>
<li><p>
Deliver prompt and courteous service throughout the guest journey, collaborating with departments like Concierge, Housekeeping, and Reservations.</p></li>
<li><p>
Maintain thorough knowledge of hotel products and services to tailor offerings to guest needs and communicate unique features effectively.</p></li>
<li><p>
Foster a positive and collaborative work environment, actively participate in meetings, and serve as a role model of service excellence and integrity.</p></li>
<li><p>
Ensure guest satisfaction by engaging warmly, resolving complaints where possible, and creating memorable experiences aligned with MOHG standards.</p></li>
</ul><p></p><p><b>
As a </b><b>Front Desk Agent, we expect from you:</b></p><ul>
<li><p>
Senior school qualification with at least 2 years&rsquo; experience in a 5-star hotel environment, including 1 year in Front Office; pre-opening and Middle East experience are advantages.</p></li>
<li><p>
Proficient in Microsoft Office, PSMS, and other Front Office systems.</p></li>
<li><p>
Communicates effectively in English; additional language skills in Arabic or others are preferred.</p></li>
<li><p>
Demonstrates strong customer service skills with a keen understanding of guest needs and expectations.</p></li>
<li><p>
Possesses excellent interpersonal, communication, and organizational skills, capable of multitasking in a fast-paced setting.</p></li>
<li><p>
Physically able to stand for long periods and work flexible shifts, including evenings, weekends, and holidays based on business needs.</p></li>
</ul><p></p><p><b>
Our commitment to you
</b></p><ul><li><p>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</p></li>
<li><p>
MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</p></li>
<li><p>
Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</p></li>
<li><p>
Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.</p></li>
<li><p>
Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.</p></li>
</ul><p></p><p><b>
We&rsquo;re Fans. Are you?</b></p></div><p></p>

Front Desk Agent

Atlantis the Royal

<div></div><div><div>Agent, Front Office - Atlantis The Royal<br>
(17742)</div><br>
<div></div>
<div>At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.</div><br>
<div><br>
Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the world&rsquo;s leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.</div><br>
<div></div>
<div><b>
About The Role</b></div>
<div>
Are you a customer service superstar? Do you enjoy working with attention to detail in a fast-moving environment? The Front Office Agent will be providing efficient solutions and services to all guests, offering information, and giving particular attention to all guests&rsquo; special requirements. The priority of this role will be to ensure all check-ins and check-outs run smoothly and that all cashiering transactions are processed promptly and correctly both during the day and night. Also, offering more personalized service by assisting the guests with their requests throughout their stay.</div>
<div><b>
About You</b></div>
<div>
If you have a bachelor&rsquo;s degree in Hospitality Management or either Front Office experience with a minimum of 2 years and worked as a Receptionist, Agent in Front Office, or Guest Service Agent in a similar position within the luxury property. Familiar with hotel reservations system as Opera or similar. A successful applicate must demonstrate a true passion for service delivery and have excellent communication skills. Due to guest demographics, being able to converse in Russian, Arabic, Chinese, French, or German is advantageous.</div><br>
<div></div>
<div>Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.</div>
<div>Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Agent, Front Office - Atlantis The Royal

Paramount Hotel Dubai

<div>
 <p>
  We all imagine that our lives are movies, constantly surprising us in every way. Well, at least the creative souls do.
 </p>
 <p>
  Are you one of those creative minds? A character, a storyteller? Do you want to be part of a globally recognized brand that has been entertaining for over 100 years?
 </p>
 <p>
  Join the audition as a Guest Engagement Agent and start scripting your own story at Paramount Hotel Dubai
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <p>
  To create a unique point of contact for our stars, prior, during and after their stay. Ensure that all preferences and requests are anticipated and met. Offer undivided attention to all stars visiting Paramount Hotel Dubai and build lasting relationships by following our core values.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Duties And Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Comprehensive knowledge of the Hotel, including all departments, services and outlets.
  </li>
  <li>
   Ensure the lobby is clean, the furniture and newspapers look presentable at all times.
  </li>
  <li>
   Conduct hotel tours every time it is required.
  </li>
  <li>
   Assist reception with arrival welcome amenities (wet towels, welcome drink) for checking in guests.
  </li>
  <li>
   Keep track of pending orders and monthly requisition costs.
  </li>
  <li>
   Attend daily shift briefings and monthly communication meetings.
  </li>
  <li>
   Check the arrivals detailed report for the following day and day after to highlight special requests.
  </li>
  <li>
   Check guests profile and identify repeat guest.
  </li>
  <li>
   Raise purchase orders and requisition for guest supplies and office supplies. and Check and action traces in Opera on arrival and departure as well as setting traces sensibly at all times.
  </li>
  <li>
   Update guest preferences and guest feedback in Profile Notes.
  </li>
  <li>
   Prepare welcome letters for all arriving guests and Prepare special occasion cards (i.e. Birthday, Anniversary, Honeymoon) and deliver to the respective rooms.
  </li>
  <li>
   Check inspected rooms prior to arrival and ensure they are set up according to guest preferences.
  </li>
  <li>
   Upsell hotel facilities.
  </li>
  <li>
   Perform any related duties and special projects as requested by Management.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications And Experience
  </strong>
 </p>
 <ul>
  <li>
   Minimum of 2 years&rsquo; experience in a Receptionist/Guest Service position in Front Office, preferably in an international five star hotel with more than 200 rooms
  </li>
  <li>
   Secondary Education or equivalent
  </li>
  <li>
   <strong>
    Excellent verbal and written communication skill in English, Additional language is a strong plus
   </strong>
  </li>
 </ul>
</div>


Guest Engagement Agent

THE STABLES- BAR/RESTAURANT

<ul><li>Handle individual and group reservations efficiently through calls, emails, and online channels.</li><li>Ensure accurate data entry of bookings in the system (PMS/Channel Manager).</li><li>Provide professional and prompt responses to guest inquiries and booking requests.</li><li>Coordinate with Sales, Front Office, and Revenue teams to maximize occupancy and revenue.</li><li>Maintain up-to-date knowledge of room rates, promotions, and hotel services.</li></ul><p><b>Requirements:</b></p><ul><li>Previous experience in Reservations or Front Office within the hospitality industry.</li><li>Knowledge of PMS and online booking systems preferred.</li><li>Excellent communication and customer service skills.</li><li>Detail-oriented, organized, and able to multitask effectively.</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,500.00 - AED3,000.00 per month</p>

Reservation Executive

Emirates Sports Hotel LLC

<p><b>Company Description:</b></p><p>Emirates Sports Group is redefining sports, entertainment, and hospitality investment across Dubai and the GCC. We combine innovative vision with strategic expertise to lead groundbreaking projects in sports tourism, event management, and facility development. Our commitment to excellence is evident in key projects like the Emirates Sports Hotel and upcoming initiatives like the Emirates Sports Ice Rink, which highlight our dedication to providing top-notch facilities for athletes and VIP guests.</p><p><b>Duties and Responsibilities:</b></p><p><b>Front Office &amp; Reception Duties:</b></p><ul><li>Greet and welcome guests with a professional and warm demeanor.</li><li>Handle guest check-in/check-out processes using Ezee or a similar PMS.</li><li>Respond to all guest inquiries via phone, WhatsApp, and email (reservation mailbox).</li><li>Maintain reception area presentation and guest comfort.</li><li>Handle complaints promptly and escalate complex cases as needed.</li><li>Coordinate with Housekeeping, Security, and Maintenance teams to ensure guest service quality.</li><li>Maintain daily front desk records, including: Night audit reports, WhatsApp shift logs, Room bookings, and extension logs.</li><li>Process guest payments, verify transactions, and record revenue correctly.</li></ul><p><b>Guest Up-selling &amp; Retention:</b></p><ul><li>Identify opportunities for room upgrades, longer stays, or cross-selling (e.g., office rentals, gym usage, event spaces).</li><li>Maintain updated knowledge of pricing and promotional offers.</li><li>Suggest tailored packages for corporate or long-stay guests.</li><li>Work to increase per-guest revenue through personalised recommendations.</li></ul><p><b>Reporting &amp; Record-Keeping:</b></p><ul><li>Submit accurate daily and weekly reports to both the Reception Manager and Sales Manager.</li><li>Keep updated logs of Reservations and cancellations, Sales leads and conversions, and Follow-up status.</li><li>Maintain an up-to-date United FC guest list or tenant directory as assigned.</li><li>Monitor the progress of assigned projects and leads, providing weekly reports and updates to upper management.</li></ul><p><b>Work Prioritisation &amp; Reporting Structure</b></p><ul><li>Sales responsibilities take priority over guest services, unless the reception is understaffed or there is an emergency requiring front desk support.</li><li>For all sales-related issues, the employee reports directly to the Sales Manager.</li><li>For all reception or guest services matters, the employee reports to the Reception Duty Manager.</li></ul><p><b>Qualifications and Skills</b></p><ul><li>Minimum Graduation or a degree in Hospitality, Hotel Management, or a related field is preferred</li><li>Fluent in Arabic (mandatory) and English, additional languages are a plus.</li><li>Strong knowledge of front office operations and hotel procedures.</li><li>Proficient in using hotel property management systems (PMS) and Microsoft Office Suite.</li><li>Ability to handle stressful situations with professionalism and poise.</li></ul><p><b>Experience</b></p><ul><li>A minimum of 1-2 years of experience in a front office or similar role in the hospitality industry.</li></ul><p><b>Working Conditions &amp; Compensation</b></p><ul><li><i><b>Competitive salary package with additional sales commission and performance bonuses</b></i></li><li>Full-time position with flexible working hours.</li><li>May occasionally require weekend or holiday shifts based on operational needs.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED2,500.00 - AED3,000.00 per month</p><p>Experience:</p><ul><li>hospitality: 1 year (Required)</li></ul><p>Language:</p><ul><li>Arabic (Required)</li></ul><p>Location:</p><ul><li>Dubai (Required)</li></ul>

Receptionist

IHG Hotels & Resorts

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Do you see yourself as a Cluster Reservations Agent as part of InterContinental Hotels Group&reg; at Dubai Festival City?
</p><p>As the world&rsquo;s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental&reg;&#65039; brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you&rsquo;d like to embrace a world of opportunities, we&rsquo;d like to welcome you to the world&rsquo;s most international luxury hotel brand.</p>
<p>The IHG Hotels at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn &amp; Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.
</p><p><b>A little taste of your day-to-day:</b></p>
<ul><li>Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques.</li>
<li>Promote the Hotel&rsquo;s (and IHG DFC generally) products and services.</li>
<li>Maintain a high level of product and service knowledge about all IHG DFC Hotels in your region.</li>
<li>Develop and maintain a regular pattern of sales calls.</li>
<li>Record and process reservations made by phone/fax/email.</li>
<li>Process amendments to reservations such as extensions, early departures, etc.</li>
<li>Record special billing arrangements for groups and conventions.</li>
<li>Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval.</li>
<li>Maintain knowledge of special rates/ offers/ promotions.</li>
<li>Monitor reservation levels and inform Managers of current and future occupancy rates.</li>
<li>Prepare reports as requested (eg: to travel agents, business houses, F&amp;B, Daily pick up etc.).</li>
<li>Prepare reservation sales reports.</li>
<li>Monitoring Web-Supplier extranet and matching all the upcoming booking with opera PMS.</li>
<li>Following up on traces on daily basis.</li>
<li>Preparing no show and cancellation on daily basis.</li>
<li>Charging prepaid booking at the time of reservations with secure pay or manual.</li>
<li>Performing on daily basis profile check for upcoming arrivals.</li>
</ul><p><b>What we need from you:</b></p>
<ul><li>Minimum 1 year of front office or reservations experience.</li>
<li>Intermediate knowledge of Microsoft Office.</li>
<li>Advanced in writing and speaking English.</li>
<li>Knowledge of Opera is desirable.</li>
<li>Knowledge of Arabic language desired</li>
<li>Ability to work both independently and within a team environment.</li>
<li>Ability to lead and motivate team members.</li>
</ul><p><b>What you can expect from us:</b></p>
<p>We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including impressive room discounts and some of the best training in the business.</p>
<p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.</p>
<p>IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.</p>
<p>So, join us, and you&rsquo;ll become part of our ever-growing global family.</p>
</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p>As the world&rsquo;s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental&reg;&#65039; brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you&rsquo;d like to embrace a world of opportunities, we&rsquo;d like to welcome you to the world&rsquo;s most international luxury hotel brand.<p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Cluster Reservations Agent - Reservations - InterContinental Hotels Group® Dubai Festival City

Century Gulf Overseas

<p><b>Overview:</b></p><p>We are looking for a confident, presentable, and customer-focused <b>Female Receptionist</b> to join our team. This role requires someone who can create a pleasant first impression, manage front-office tasks efficiently, and support daily administrative operations.</p><p><b>Key Responsibilities:</b></p><ul><li>Welcome and assist visitors in a polite and professional manner</li><li>Answer, filter, and forward phone calls promptly</li><li>Oversee front-desk operations and maintain an organized workspace</li><li>Handle courier services, mail distribution, and deliveries</li><li>Support the team with basic administrative and clerical tasks</li><li>Ensure the reception area is clean, tidy, and presentable at all times</li></ul><p><b>Requirements:</b></p><ul><li><b>Female candidates only</b> (as per position requirement)</li><li>Previous experience as a receptionist, front desk agent, or administrative assistant</li><li>Strong communication and interpersonal skills</li><li>Professional grooming and presentation</li><li>Basic computer skills and proficiency in MS Office</li><li>Ability to multitask and manage time effectively</li><li>Positive attitude and strong customer service skills</li></ul><p>Job Types: Full-time, Contract<br/>Contract length: 24 months</p><p>Pay: From AED3,500.00 per month</p>

Receptionist Female (Hindi & English Speaker – CV with Photo Required)

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