sales manager

real estate agent

account manager

sales coordinator

office manager

front office agent

Client of Recruit for Africa

<b>Job Description </b><br><div>
 Front Office Agent | Dubai | 4 Star Hotel <br><p>A stylish <strong>4-star hotel in Dubai Marina</strong> is seeking an enthusiastic and professional <strong>FRONT OFFICE AGENT</strong> to join its dynamic team. This is a great opportunity to work in one of Dubai s most vibrant hospitality destinations, delivering excellent guest experiences in a modern and international environment.</p>
 <strong>Work Conditions:</strong> 
<ul>
<li>6 days per week, 1 day off</li>
<li>30 days annual leave</li>
</ul>
 <strong>Main Duties &amp; Responsibilities:</strong> 
<ul>
<li>Greet and welcome guests with warmth and professionalism.</li>
<li>Handle check-ins, check-outs, and room assignments efficiently.</li>
<li>Manage reservations, guest requests, and inquiries by phone, email, or in person.</li>
<li>Process payments accurately and handle billing queries.</li>
<li>Provide local information and recommendations to enhance the guest experience.</li>
<li>Work closely with housekeeping and other departments to ensure smooth operations.</li>
<li>Handle guest complaints promptly, maintaining a focus on service excellence.</li>
<li>Maintain a professional appearance and follow hotel standards at all times.</li>
</ul>
 <strong>Compensation &amp; Benefits:</strong> 
<ul>
<li><span style="font-size: 13px;">Service Charge &amp; Tips</span></li>
<li>Accommodation provided</li>
<li>Transportation provided</li>
<li>Meals included</li>
<li>Flight Ticket</li>
<li>Visa &amp; Medical Insurance</li></ul></div>

Front Office Agent

KERZNER INTERNATIONAL LIMITED

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<p> <b>About the Job</b> </p>
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<p>The Front Office Agent at One&amp;Only One Za abeel will contribute to creating joy and memorable moments for guests through anticipation, creativity, precision, empathy, and warmth, tailoring every aspect of their stay to exceed their expectations. They welcome guests, handle inquiries and departures, and respond promptly to guest needs. They handle payments, maintain accurate records, coordinate with other departments, and ensure compliance with policies and standards. They must aim by serving from the heart, caring for guests and colleagues, maintaining a high standard of service. </p>
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<p> <b>About You</b> </p>
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<p>Ideal candidate should have a high school diploma or equivalent; bachelor's degree in hospitality management, business administration, or a related field. 1 year of experience in a front office or guest services role, preferably in a luxury hotel. Strong leadership and organizational skills, with the ability to effectively manage a team and prioritize tasks. Excellent communication and interpersonal skills, with the ability to interact with Guests and staff at all levels. Excellent organizational skills, with the ability to manage multiple priorities and meet deadlines. Proficiency in Opera PMS. Proficiency in English (oral and written), additional language would be a plus. Knowledge of hotel reservation systems, cash handling procedures, and Microsoft Office applications. Ability to work flexible hours, including weekends and holidays.</p>

Kempinski Hotel

<div> The incumbent in this position is responsible for checking-in and checking-out Hotel guests in a friendly and caring manner according to the Kempinski procedures and Leading Quality Assurance (LQA) standards.  At all times, he/she must display a professional and positive image of the hotel as they play a crucial role in the first and last impression the guest receives of the hotel.</div> <ul> <li> Check in the arriving guests and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards. </li> <li> Ensure that LQA results are above 85%.</li> <li> Upon check-in, register guests and assign rooms.  Accommodate special requests whenever possible. If needed, assist guests in completing the registration cards.  Use suggestive selling techniques to sell rooms and to promote other services of the hotel. Verify the guest s method of payment and follow established credit-checking procedures or refer cash handling payment to cashiers.  </li> <li> Upon departure of guests, process the guest check-out procedures. Inquire for last-minute charges.  Receive payment from guests. Settle the guest account and give a copy of the invoice. </li> <li> Handle all front office cashiers  transactions such as posting charges to guests and exchanging foreign currency according to the procedures.  At the end of the shift, balance their cash float. </li> <li> Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information, and take appropriate actions or refer the matters to the relevant persons to handle.  It may be and not inclusive of issuing a safe deposit box, handling messages or dealing with complaints. </li> <li> Coordinate room status updates with the housekeeping department by notifying them of late check-outs, early check-ins, and special requests. </li> <li> Keep themselves informed of product and service knowledge as well as the hotel's daily and meeting activities.  </li> <li> Possess a working knowledge of the room reservation procedures.  </li> <li> Maintain the neatness of his/her working area.</li> </ul> <div><br> </div>

Marriott International

Additional InformationJob Number 25167027Job Category Rooms &amp; Guest Services OperationsLocation Le Meridien Mina Seyahi Beach Resort &amp; Waterpark, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAPSchedule Full TimeLocated Remotely? NPosition Type Non-ManagementPosition SummaryOur jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.No matter what position you are in, there are a few things that are critical to success   creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts   to get it right for our guests and our business each and every time.Preferred QualificationsEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: NoneAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.At Le M ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M ridien. In joining Le M ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Guest Experience Expert (Front Office Agent)

Accor Group

<b><br>Job Title<br>Guest Relations Agent   Front Desk Hospitality   Dubai, UAE<br>Job Description<br>Guest Relations Agent   Front Desk Hospitality   Dubai, UAE<br> <br>Position Overview</b><br>Accor is hiring a Guest Relations Agent for one of its premium hotels in Dubai, UAE. This front-facing role is ideal for hospitality professionals who thrive on delivering exceptional guest experiences. If you're passionate about service excellence and enjoy interacting with guests from around the world, this is your opportunity to grow within one of the most respected names in global hospitality.<br> <br><b>Job Details<br>Job Location: Dubai, United Arab Emirates<br>Industry: Hospitality<br>Function: Guest Services / Concierge<br>Gender: Female preferred<br>Candidate Nationality: Any<br>Candidate Current Location: Any<br>Job Type: Full Time<br> <br>Job Overview   Guest Service and Front Office Support</b><br>As a Guest Relations Agent, you will be the first point of contact for guests, ensuring a warm welcome and smooth departure while upholding Accor s service excellence. You will proactively engage with first-time visitors, assist with directions, provide information about hotel amenities, and respond to guest needs with professionalism and care. Your role is central to maintaining high guest satisfaction in a fast-paced front office environment.<br> <br><b>What You ll Do<br></b> <br>* Greet guests warmly upon arrival and departure, offering assistance and a lasting first impression<br>* Engage first-time visitors with friendly conversation and hotel orientation<br>* Provide detailed information on hotel facilities, promotions, and local attractions<br>* Ensure compliance with departmental service standards and safety policies<br>* Support smooth communication between guests and internal departments<br>* Respond to guest queries, concerns, and feedback in a timely, solution-oriented manner<br>* Uphold cleanliness and presentation standards at the front desk and lobby area<br>* Perform additional front office duties as assigned by supervisors<br> <br><b>Ideal Profile   Front Office and Guest-Facing Professionals<br></b> <br>* Previous experience in guest services or front desk role is required<br>* Presentable appearance with excellent interpersonal and verbal communication skills<br>* Ability to handle guest inquiries professionally and empathetically<br>* Comfortable working in high-pressure environments with strong multitasking abilities<br>* A collaborative team player with a calm and courteous demeanor<br>* Highly responsible, punctual, and attentive to guest needs<br>* Female candidates preferred for this position (as per operational requirements)<br> <br><b>Why Join Us   Work with Accor in Dubai<br></b> <br>* Employee benefit card offering worldwide hotel discounts<br>* Access to Accor s learning and development programs<br>* Internal promotion and international mobility opportunities<br>* Be part of a service-oriented, inclusive culture<br>* Join a team that makes a real impact through social and environmental initiatives<br>

Guest Relations Agent Front Desk Hospitality

Atlantis the Royal

<div></div><div><div>Agent, Front Office - Atlantis The Royal<br>
(17742)</div><br>
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<div>At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.</div><br>
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Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the world&rsquo;s leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.</div><br>
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About The Role</b></div>
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Are you a customer service superstar? Do you enjoy working with attention to detail in a fast-moving environment? The Front Office Agent will be providing efficient solutions and services to all guests, offering information, and giving particular attention to all guests&rsquo; special requirements. The priority of this role will be to ensure all check-ins and check-outs run smoothly and that all cashiering transactions are processed promptly and correctly both during the day and night. Also, offering more personalized service by assisting the guests with their requests throughout their stay.</div>
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About You</b></div>
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If you have a bachelor&rsquo;s degree in Hospitality Management or either Front Office experience with a minimum of 2 years and worked as a Receptionist, Agent in Front Office, or Guest Service Agent in a similar position within the luxury property. Familiar with hotel reservations system as Opera or similar. A successful applicate must demonstrate a true passion for service delivery and have excellent communication skills. Due to guest demographics, being able to converse in Russian, Arabic, Chinese, French, or German is advantageous.</div><br>
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<div>Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.</div>
<div>Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Agent, Front Office - Atlantis The Royal

Atlantis Resorts

<b>.About The Role<br></b><br>Are you a customer service superstar? Do you enjoy working with attention to detail in a fast-moving environment? The Front Office Agent will be providing efficient solutions and services to all guests, offering information, and giving particular attention to all guests  special requirements. The priority of this role will be to ensure all check-ins and check-outs run smoothly and that all cashiering transactions are processed promptly and correctly both during the day and night. Also, offering more personalized service by assisting the guests with their requests throughout their stay.About YouIf you have a bachelor s degree in Hospitality Management or either Front Office experience with a minimum of 2 years and worked as a Receptionist, Agent in Front Office, or Guest Service Agent in a similar position within the luxury property. Familiar with hotel reservations system as Opera or similar. A successful applicate must demonstrate a true passion for service delivery and have excellent communication skills. Due to guest demographics, being able to converse in Russian, Arabic, Chinese, French, or German is advantageous.Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Agent, Front Office

Explore 2442+ Front office agent in Dubai this November. Find roles across top companies and apply now to boost your career.

2442 front office agent jobs IN Dubai

Front Office Agent

Front Office Agent

Front Office Agent

Guest Experience Expert (Front Office Agent)

Guest Relations Agent Front Desk Hospitality

Agent, Front Office - Atlantis The Royal

Agent, Front Office