sales coordinator

executive assistant

sales associate

administrative assistant

front desk receptionist

front office associate

The First Group

<div>Overview:
<div>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div><div></div> 
The First Collection Business Bay is a stylish lifestyle hotel, situated close to Dubai&rsquo;s world-class attractions including Burj Khalifa and Dubai Mall, key business districts and extensive transport links. Featuring 437 stylish guestrooms and suites, The First Collection Business Bay offers stays for both business and leisure travellers. With distinctive dining choices and recreational amenities, such as a fully equipped gym, a spa, and a rooftop pool, our offerings and service aim to enhance stays. Guests get exclusive access to our Mediterranean-inspired, Soluna Restaurants and Beach Club, located on the world-famous Palm Jumeirah, ensuring a seamless blend of city exploration and a beachside retreat.
The First Collection Business Bay is part of The First Collection portfolio, an award-winning brand embodying authentic, value-driven experiences, emphasising comfort and ease in each bespoke accommodation. Our hotels, each teeming with their own character, transcend conventional stays, offering immersive experiences designed for genuine connections.
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with The First Collection Business Bay.
Job Description:
<div>
Job Summary:</div><div>
The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.</div><div></div><div> 
Key Responsibilities:</div><ul><li>
Greet and welcome guests in a friendly and professional manner.</li><li>
Answer phone calls and assist with inquiries and requests.</li><li>
Manage reservations and bookings.</li><li>
Handle cash and credit card transactions.</li><li>
Assist with various administrative tasks, including filing, data entry, and photocopying.</li><li>
Maintain a clean and organized reception area.</li><li>
Liaise with other departments to ensure the smooth running of the hotel.</li></ul>
Desired Skill &amp; Expertise:
<div>
Qualifications and Skills:</div><ul><li>
High school diploma or equivalent.</li><li>
Previous experience in customer service or administrative role preferred.</li><li>
Excellent communication and interpersonal skills.</li><li>
Strong organizational and time management skills.</li><li>
Ability to work well under pressure and in a fast-paced environment.</li><li>
Proficiency in Microsoft Office and other relevant software.</li><li>
Attention to detail and accuracy.</li><li>
Ability to work flexible hours, including evenings, weekends, and holidays.</li><li>
Knowledge of multiple languages is a plus.</li></ul></div>

Front Office Associate

Nine Hotel LLC

Job Responsibilities:&middot; Perform all check-in and check-out tasks&middot; Manage online and phone reservations&middot; Register guests collecting necessary information&middot; Welcome guests upon their arrival and assign rooms&middot; Provide information about our hotel, available rooms, rates and amenities&middot; Respond to clients&rsquo; complaints in a timely and professional manner&middot; Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests&rsquo; needs&middot; Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests&middot; Upsell additional facilities and services, when appropriate&middot; Maintain updated records of bookings and paymentsRequirements and skills&middot; 2 year experience as a Hotel Front Desk Agent, Receptionist or similar role&middot; Experience with hotel reservations software IDS&middot; Customer service attitude&middot; Excellent communication and organizational skills&middot; Degree in hotel management is a plusJob Type: Full-timeApplication Question(s):<ul><li>List the Hotel software you are familiar with</li><li>Are you available in Dubai and willing to join in 7 days ?</li><li>What is your current visit status ?</li></ul>Experience:<ul><li>Hotel: 2 years (Required)</li></ul>

Atlantis dubai

<div></div><div><div><h3 class="jobSectionHeader">Job Summary</h3>

The Front Office Intern will support the Front Office team in delivering outstanding guest service by learning and assisting with reception, check-in/check-out processes, and guest inquiries. This internship provides valuable exposure to hotel operations, customer service, and administrative tasks in a dynamic hospitality environment.
<h3 class="jobSectionHeader">
Key Duties and Responsibilities</h3>
<ul><li>Greet guests upon arrival and assist with check-in/check-out procedures under supervision.</li>
<li>Provide general information about the hotel&rsquo;s services, amenities, and local attractions.</li>
<li>Assist with handling guest inquiries, special requests, and concerns in a courteous and professional manner.</li>
<li>Support the Front Office team in coordinating with other departments (housekeeping, concierge, F&amp;B).</li>
<li>Help prepare welcome amenities and manage VIP guest experiences.</li>
<li>Maintain the front desk area to ensure a professional and welcoming environment.</li>
<li>Observe and assist in resolving guest issues or complaints to ensure satisfaction.</li>
<li>Learn and use hotel property management systems (PMS) for basic tasks and data entry.</li>
<li>Assist in gathering guest feedback and identifying opportunities for service improvement.</li>
<li>Shadow team members to understand key roles within the front office and guest relations.</li>
</ul><h3 class="jobSectionHeader">Experience &amp; Educational Requirements</h3>
<ul><li>Currently enrolled in a Hospitality, Hotel Management, or Tourism program.</li>
<li>Basic computer knowledge.</li>
<li>Strong orientation towards customer service</li>
<li>Highly organized and proactive and able to meet deadlines in a fast-paced environment</li>
<li>Initiative and Commitment to Achieve</li>
<li>Effective Communication</li>
<li>Attention to detail</li>
<li>Problem solving and decision making</li>
<li>Customer-focused</li>
<li>Teamwork</li>
<li>Interpersonal skills</li>
<li>Hands-on experience with guest service and hospitality systems</li>
<li>Opportunity to work in a team-oriented, multicultural environment</li>
<li>Internship certificate and letter of recommendation upon successful completion</li>
<li>Potential pathway to full-time employment within the hotel or hospitality industry</li></ul></div></div>
 <div></div><ul><li>Company: Atlantis Dubai</li> <div></div><li>Employment Type: Full Time</li> <div></div><li>Gender: Mixed</li> <div></div><li>Job Type: Hospitality, Hotel</li></ul>

Front Office Intern, Chinese Speaker

Towers Rotana

<div>
 
 Job Description
 
 
 
 We are currently looking for dynamic, and self-motivated Front Desk Agent who wants to join Rotana team.
 
 
 As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
 </li>
 <li>
 Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
 </li>
 <li>
 Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests
 </li>
 <li>
 Maintain an up-to-date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
 </li>
 <li>
 Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
 </li>
 <li>
 Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
 </li>
 <li>
 Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
 </li>
 <li>
 Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
 </li>
 <li>
 Demonstrate a complete understanding of the hotel&rsquo;s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings
 </li>
 <li>
 Align with the company's values and demonstrate the right hospitality attitude
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 You should ideally have a diploma / degree in hospitality or a vocational training in Front Office
 
 
 A good command of English and additional skills, like guest service and interpersonal are essentials.
 
 
 Fluent/Native German speaker required
</div>

Internship - Front Office

Jumeirah

<div>
 
 
 
 About Jumeirah &amp; the Hotel:
 
 
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
 
 
 
 Jumeirah Beach Hotel, Dubai&rsquo;s premier lifestyle and family-friendly destination, is located on Jumeirah Beach Road just 15km from the city centre and 25km from Dubai International Airport. Since its opening in 1997, this landmark property, characterised by its iconic wavelike silhouette and renowned fa&ccedil;ade, stands proudly on Dubai's most exclusive private beachfront.&nbsp; &nbsp;
 
 
 With 599 sea-facing rooms and suites and 19 private villas, Jumeirah Beach Hotel provides access to the very best leisure, health and wellness facilities for all our guests, including the award-winning Talise Spa, state-of-the-art J Club fitness and wellness centre, and Sinbad&rsquo;s Kids Club, as well as extensive conference and banqueting facilities. The beach resort also boasts a wide choice of dining options, including signature outlet Bastion, recently rated as one of the top restaurants recognised in the prestigious Gault&amp;Millau UAE Guide 2022.
 
 
 
 About the Job:
 
 
 
 An opportunity has arisen for a Guest&nbsp;Services Executive to join the Front Office Team in Jumeirah Beach Hotel. The main duties and responsibilities of this role:
 
 
 <ul>
 <li>
 Providing check in/check out assistance. Assisting in pre-registration activities or extended stay requests. Manage Group bookings and check in and check out following standard protocols as applicable to respective domains.
 </li>
 <li>
 Ensure that the guest is promptly allotted the assigned room courteously. Instruct the bell desk to escort the guest directly to the room/suite after proceeding with the check-in formalities.
 </li>
 <li>
 Accurately and professionally communicate rates associated with facilities, products, and services, utilize suggestive selling techniques, demonstrate advantages, and create value for our guests, and carry out cashiering duties like foreign currency exchange, paid outs etc.
 </li>
 <li>
 Handle and maintain the cash float, take full responsibility for it ensuring that it is always balanced.
 </li>
 <li>
 Identify and anticipate guest&rsquo;s needs and assist in any possible way, keeping in mind Heart of Jumeirah standards.
 </li>
 <li>
 Ensure adherence to departmental policies, processes, standard operating procedures, and instructions enabling delivery of luxurious service to guests and in line with Jumeirah standard of excellence, and maintain the privacy of all guests by ensuring that no details of the guests are disclosed to anybody.
 </li>
 </ul>
 
 
 
 About You:
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 A minimum of 2 years of Front Office experience in a 5-star hotel setting.
 </li>
 <li>
 Strong knowledge of Microsoft Office products, Opera PMS (Cloud).
 </li>
 <li>
 Clear and effective communication skills in English.
 </li>
 <li>
 Demonstrated ability to perform tasks with meticulous attention to detail, coupled with effective organizational skills for handling multiple responsibilities.
 </li>
 </ul>
 
 
 
 About&nbsp;the Benefits:
 
 
 
 We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&amp;B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
 
 
</div>

Guest Services Executive - Front Office - Jumeirah Beach Hotel

Beach Walk Boutique Hotel

ACCOUNTABILITIESEnsure that the group standards are understood and upheld by all Front office team members under the guidance of the Front Office Manager.Maintaining and developing agreed operating procedures involved in the Front Office under the guidance of the Front Office Manager.Also ensuring that all team members adhere to the correct procedures as laid down in the operating manuals.Ensure the overall efficient performance of the Front office department under the guidance of the Front Office Manager.ESSENTIAL DUTIES AND RESPONSIBILITIESTo ensure the highest levels of guest satisfaction whilst maintaining compliance with all Front Office, hotel and company policies and procedures.To be responsible for the maximization of room sales and revenue for the hotel.Works under the guidance of the Front Office Manager.To ensure a consistently high standard of presentation is maintained for both the department and its personnel.Ensures Sales attitude is adaptable at all times and maintains an awareness of all sales opportunities within the hotel.To ensure a high level of guest service is consistently maintained.To ensure high level of product knowledge of the hotel and local area.To ensure our guests receive a fast, efficient check-in and checkout process.To maintain and update guest history and marketing data base as laid down in the front office procedures.To ensure an effective system of room allocation as per guests&rsquo; bookings, requests and availability under the guidance of the Front Office Manager.To ensure that all guests&rsquo; complaints and queries are handled with the utmost discretion in a timely and professional manner at all times. Ensuring that all complaints are logged for future reference, follow up and action as required under the guidance of the Front Office Manager.To be aware of all expected VIP arrivals and departures and those already in-house and is familiar with the names, affiliation and room numbers as an indication of personal courtesy and recognition. Meet VIP guests upon arrival and escorts them to the rooms whenever required under the guidance of the Front Office Manager.To ensure that returning guests are welcomed back to the hotel and guest preferences and special requests are communicated to all concerned departments to ensure guest satisfaction.To ensure that telephones are answered quickly and efficiently, following company standards.To ensure that all hotel literature is kept updated and available through the Front Office department to maximize sales opportunities in line with the current policies &amp; procedures.To report any non-compliances or unusual/suspicious activities to the concerned departments.Ensures concerned supervisors are kept full aware of any relevant feedback from either customers or other departments.Ensures all duty shift procedure checklists are continuously monitored and all tasks completed by the end of the shift.Assists in all Rooms &amp; Guest Services functions when needed under the guidance of the Front Office Manager.In conjunction with night audit staff, ensure timely and accurate reporting of daily operating results and statistical information as related to revenue and expenses under the guidance of the Front Office Manager.To review in conjunction with the respective Department Heads, the current business practices for front office, and identify critical re-enforcement and improvement areas to the hotel under the guidance of the Front Office Manager.To audit the overall service delivery and the selling / Up selling skills of the Front office team, and to devise training plans aimed at ensuring optimal functioning of the department under the guidance of the Front Office Manager.To understand and be able to support the technical aspects of WinCLOUD at the hotel, as related to data flows in the systems.Attends Management meetings and daily briefings as per the instruction from the Front Office Manager or higher management.Ensures all Front Office colleagues with cash handling responsibilities strictly adhere to all hotel and company policies and procedures in this regard under the guidance of the Front Office Manager.Supervise / Train team members to assist guests, deliver service and establishes comprehensive training programmes for the department.Mentor team members, give feedback on their performance and lead by exampleManage team members ideally during working hours and assist when necessary under the guidance of the Front Office Manager.Adheres to all HR and Hotel policies and proceduresActively participates in energy saving and recycling initiatives under the guidance of the Front Office ManagerJob Type: Full-time

GSE - Guest Service Executive

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25137411
 
 
 
 Job Category
 
 Management Development Programs/Interns
 
 
 
 Location
 
 JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, 121000VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you�ll be better prepared to pursue opportunities post graduation. Here�s to exploring, kickstarting your dream career, and joining us on your journey!
 
 
 To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
 
 
 Marriott International is the world�s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
 
 
 marriotthotelinternship
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Front Office Intern

Explore 1791+ Front office associate in Dubai this September. Find roles across top companies and apply now to boost your career.

1791 front office associate jobs IN Dubai

Front Office Associate

Front Office Associate

Front Office Intern, Chinese Speaker

Internship - Front Office

Guest Services Executive - Front Office - Jumeirah Beach Hotel

GSE - Guest Service Executive

Front Office Intern