operations manager

receptionist

sales associate

executive assistant

office administrator

front office attendant

City Seasons Towers Hotels

We are looking for a Front Office Supervisor with a hotel management background for Front Office. The Front office Supervisor's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager. To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately.Responsibilities:<ul><li>Provide direction and feedback to workers during shifts</li><li>Schedule employee shifts and assign duties</li><li>Manage time-off requests and handle last-minute absences</li><li>Train and coach new employees</li><li>Inspect equipment and communicate the need for repairs or replacements to management</li><li>Check cash drawers and prepare cash deposits</li><li>Ensure health and safety standards are followed</li><li>Address guest and employee complaints</li><li>Resolve conflicts between workers</li><li>Foster and maintain a positive work environment</li><li>Responsible for overseeing the GSA daily tasks</li></ul>Job Types: Full-time, Permanent

Front Office Supervisor

Local Bakery in AbuDhabi

Key Duties and Responsibilities:- Receives guests in a professional and friendly manner, satisfying guest expectations from arrival through to Departure.&middot; Maintains effective communication with all related departments to ensure smooth service delivery.&middot; Maintains good working relationships with all Front Office employees.&middot; Supervises all Front Desk employees ensuring guests are received in a professional and friendly manner.&middot; Greets guests on their arrival ensuring they feel expected and welcome.&middot; Ensures that the guest receives the accommodation he/she is expecting.&middot; Maintains an up-to-date knowledge of hotel and local services and supplies information and responds to guest queries.&middot; Deals swiftly, efficiently, and sensitively to guest complaints and follows through.&middot; Maintain awareness of guest profiles through the IDS (Intellectual Data System) guest profile system.&middot; Using Front Office systems, processes accounts from check-in through to check-out, ensuring posting of food &amp; beverage and ancillary charges.&middot; Receives payment by cash, cheque, credit card, or account, adhering to company Credit Policy.&middot; Provides currency exchange service.&middot; Balance accounts of day&rsquo;s business day end of shift.&middot; Complies with all laid down systems and procedures.&middot; Records all instances of refused business, with reasons for refusal.&middot; Check all cashiers&rsquo; city ledger bills at the end of the shift to ensure that the billing and&middot; Checks all shift reports with particular reference to the Credit Check Report, Routing Instructions Report, Rate Discrepancy report, and Housekeeping Discrepancy report.&middot; Maintains an up-to-date back up report during shift.&middot; Responsible for pre-shift team brief and end-of-shift handover.&middot; To have a full knowledge of daily, monthly and yearly targets.&middot; Maintains department notice board and ensure that all employees are aware of new issues.&middot; Supervises day to day function ensuring standards are adhered to.&middot; Ensures new employee, re-training and corrective training is carried out.&middot; Responsible for the maintenance and re-organization of SOP manual for the reception.&middot; Ensures high level of presentation by personnel.&middot; Ensures that the Front Office Manager is informed about all the Front Desk developments.&middot; Maintains the reception log book, filing system and stock/stationery.&middot; Ensures all reception employees adhere to all Hotel policies and proceduresJob Type: Full-timePay: AED1,200.00 per monthApplication Question(s):<ul><li>If you are selected/hired, when can you join?</li></ul>Language:<ul><li>other language aside from you native language and English (Preferred)</li></ul>

Front Office Receptionist

Shangri-La Group

<div>
 
 Shangri-La Dubai
 
 
 
 The award-winning Shangri-La Dubai offers luxurious accommodation, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.
 
 
 The hotel&rsquo;s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.
 
 
 
 As Front Office Receptionist, We Rely On You To
 
 
 
 <ul>
 <li>
 Be well versed with the daily arrival and the type of arrival guests, e.g., return guest, Shangri-La Circle, VIP
 </li>
 <li>
 Register all guests with required details and ensure all amenities are in room prior to guest arrival
 </li>
 <li>
 Always take the opportunity to exceed guest expectations
 </li>
 <li>
 Coordinate with the Bell desk and Concierge to assists guest with luggage upon check-in and checkout
 </li>
 <li>
 Check-in/check-out guests as per Shangri-La standards and procedures
 </li>
 <li>
 Ensure reception area is tidy and presentable, with all necessary stationery and materials
 </li>
 <li>
 Greet and welcome guests as soon as they arrive at the reception
 </li>
 <li>
 Direct visitors to the appropriate person and office
 </li>
 <li>
 Answer, and forward incoming phone calls as required
 </li>
 <li>
 Receive, sort, and distribute daily mail/deliveries
 
 
 </li>
 </ul>
 
 We Are Looking For Someone Who
 
 
 
 <ul>
 <li>
 Has proven work experience as a Receptionist, Front Office Representative, or similar role in a luxury hotel or a 5* hotel environment
 </li>
 <li>
 Is proficient in Microsoft Office Suite and fully understands room operations
 </li>
 <li>
 Communicates with fluency in English (and local language)
 </li>
 <li>
 Must be detail-focused and guest-oriented
 </li>
 <li>
 Enjoys problem solving with a can-do attitude
 </li>
 <li>
 Has strong interpersonal skills, solid written and verbal communication skills
 </li>
 <li>
 Takes pride in being a hotelier and enjoys interacting with people
 </li>
 </ul>
</div>

Villa Rotana

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As a Driver you are responsible to meet and provide assistance to hotel guest upon arrival and departure, assist in any driving related duties and responsibilities whereby your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Ensure guests are greeted upon arrival
 </li>
 <li>
 Open car doors for arriving and departing guests and escort them to the lobby
 </li>
 <li>
 Maintain an up to date knowledge of the hotel and services and supply information and respond to guest queries
 </li>
 <li>
 Ensure effective handover is done, gaining information from earlier shift
 </li>
 <li>
 Forward all guest complaints or problems to the manager on duty
 </li>
 <li>
 Perform any trips and drives with the hotel car / bus as requested
 </li>
 <li>
 Control all guests&rsquo; car keys
 </li>
 <li>
 Ensure that an effective handover is made to the night shift in conjunction with the early Shift Leader
 </li>
 <li>
 Establish, promote and maintain good public relations while meeting or exceeding guest expectations
 </li>
 <li>
 Maintain the parking spaces and key cabinet and ensure cleanliness is to the maximum
 </li>
 <li>
 Ensure that airport / crew transportation flow is maintained effectively
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a vocational training in the hospitality field with previous experiences in the Front Office / Transportation field. You must also have fluency in both written and spoken English and need to be a holder of a valid local Driving License and be well versed with the country traffic laws.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be a well presented, an outgoing and friendly attitude. You are an extremely proactive and &lsquo;switched on&rsquo; person with a hands-on and flexible approach and be able to adapt to unpredictable events. You are reliable and will thrive working in a busy environment &amp; stay calm under pressure, and should possess following competencies-
 
 
 Understanding the Job
 
 
 Taking Responsibility
 
 
 Recognizing Differences
 
 
 Customer Focus
 
 
 Customer Focus
 
 
 Adaptability
 
 
 Teamwork
</div>

Driver - Front Office (6 Months Contract)

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description 
A F&amp;B Attendant is on the front line of guest interactions, and as a Hospitality Ambassador for the resort should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the resort, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe &amp; hygienic work area, and uphold the privacy rights of the guests. 
Qualifications<ul><li> 
High School diploma</li><li>Previous experience in Food &amp; Beverage/Restaurant operations</li><li>Passion for excellent service</li><li>Excellent team player</li><li>English speaking</li></ul></div>

F&B Attendant

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25143095
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Le Royal Meridien Beach Resort &amp; Spa, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Front Office Assistant

<div>Additional Information 
Job Number25148600 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Dubai EDITION, Dubai Fountain Street, Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates, 11788 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. 
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act &ndash; polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations &ndash; breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional. 
<div>
 
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.</div><div>
 
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Explore 1820+ Front office attendant in Dubai this September. Find roles across top companies and apply now to boost your career.

1820 front office attendant jobs IN Dubai

Front Office Supervisor

Front Office Receptionist

Front Office Receptionist

Driver - Front Office (6 Months Contract)

F&B Attendant

Front Office Assistant

Front Office Supervisor