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front office director

Accor Group

<b><br>Job Title<br>Front Office Executive   Novotel &amp; Ibis Abu Dhabi Gate Hotels   Abu Dhabi, UAE<br>Job Description<br>Front Office Executive   Novotel &amp; Ibis Abu Dhabi Gate Hotels   Abu Dhabi, UAE<br> <br>Position Overview</b><br>Novotel &amp; Ibis Abu Dhabi Gate Hotels, part of the global Accor Group, are seeking an experienced Front Office Executive to deliver exceptional guest service, manage daily front desk operations, and ensure a smooth check-in and checkout experience. This role focuses on building strong guest relationships, optimizing occupancy, and ensuring service excellence in line with Accor s hospitality standards.<br> <br><b>Job Details<br>Location: UAE<br>Location City: Abu Dhabi<br>Industry: Hospitality / Travel<br>Function: Front Desk / Guest Services<br>Gender: Any<br>Candidate Nationality: Any<br>Candidate Preferred Location: Any<br>Job Type: Full Time<br> <br>Core Duties</b><br>Welcome guests warmly and handle check-in and checkout procedures professionally.<br>Maintain guest history records and follow up on guest requests to ensure satisfaction.<br>Promote hotel services, facilities, and local attractions to enhance the guest experience.<br>Handle wake-up calls, messages, and information requests promptly.<br>Coordinate with other departments to ensure smooth guest service delivery.<br>Resolve guest concerns professionally, escalating to supervisors when necessary.<br>Prepare daily reports for arrivals, departures, VIPs, and in-house guests.<br>Ensure compliance with hotel cash handling and credit policies.<br>Maximize occupancy and room revenue through effective reservation handling.<br>Apply knowledge of the local area to recommend activities, shopping, and cultural attractions.<br> <br><b>Candidate Requirements<br></b>University degree in Hotel Management or related field.<br>Minimum 3 years of experience in a similar role, preferably in 4-star or 5-star hotels.<br>Proficiency in Opera PMS.<br>Fluency in English; conversational Arabic preferred.<br>Good health, professional grooming, and a customer-focused attitude.<br>Strong communication, organizational, and problem-solving skills.<br>

Front Office Executive

Seven Seas Hotel LLC

<p>Job Location</p>
 
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<span>Front Office Executive<br> <br>Job Location : Dubai, United Arab Emirates<br> <br><b>Responsibilities</b>:<br> <br>  Welcome and assist guests with check-in, check-out, and reservations.<br>  Handle guest inquiries and provide accurate information about hotel services.<br>  Maintain guest records and ensure accurate billing.<br>  Coordinate with other departments to ensure smooth operations.<br>  Deliver high-quality customer service in line with hotel standards.<br> <br><b>Requirements </b>:<br> <br>  Minimum 3 years of experience in Front Office / Guest Services (Hotel industry).<br>  IDS knowledge is mandatory.<br>  Strong communication and interpersonal skills.<br>  Professional appearance and positive attitude.<br>  Ability to handle multitasking and work in a fast-paced environment.<br><br></span></div>
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One&Only Resorts

Overview <p>Join to apply for the <b>Team Leader, Front Office</b> role at <b>One&Only Resorts</b>.</p><p>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. This is a role in a luxury environment at One&Only One Za'abeel in Dubai, focusing on supporting day-to-day lobby activities and coordinating with Housekeeping and the Call Center to ensure seamless guest service.</p><p>This is not simply our job, it's our passion.</p> About the Role <p>The Team Leader, Front Office reports to the Assistant Managers and helps maintain and action day-to-day lobby activities, coordinating with Housekeeping and the Call Center to ensure seamless guest service.</p> About You <p>If you have a bachelor's degree in hospitality management and have worked in a luxury hotel or resort in a similar position, with a minimum of 2 years' experience, and the ability to contribute and successfully deliver against a business strategy, we invite you to apply for this unique opportunity. An additional language such as Chinese, Arabic, French, Italian, Spanish or Russian is advantageous.</p><p>Our brand is expanding and we are committed to investing in you. You will be at the heart of a vision to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</p> Details <ul><li>Seniority level: Entry level</li><li>Employment type: Full-time</li><li>Job function: Management and Manufacturing</li><li>Industries: Hospitality</li></ul><p>Referrals increase your chances of interviewing at One&Only Resorts.</p>

Team Leader, Front Office

Emaar Hospitality Group

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   ABOUT THE COMPANY
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  Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world.
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  Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service.
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  Recognized for its fusion of contemporary style with a touch of classic elegance, Address Hotels + Resorts enriches the lives of its guests with intuitive experiences. Staying true to its tagline &lsquo;Where Life Happens&rsquo;, Address offers its guests opportunities to celebrate life and its most cherished moments. It&rsquo;s the ultimate Address.
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   ABOUT THE FUNCTION
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  This function is to ensure exceptional Guest Experiences in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of our Rooms &amp; other facilities, by delighting them from Check in until Check out.
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   WHAT YOU WILL NEED TO SUCCEED
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   Genuine service personality, with high EQ.
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   Minimum 2 years of experience in front office in a 5 star hospitality industry.
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   Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred.
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   Oversee and ensure all operational tasks in Front Office are conducted in line with the service standards and procedures.
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   Coaching and training on-the-job.
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   Providing constructive feedback (on- and off-the-job).
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   Analyzing operations and assigning resources accordingly.
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   Conducting huddles during shifts to ensure seamless communication.
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   Prevent complaints and ensure adequate service recovery where needed.
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   Pro-actively communicate with fellow Ambassadors, always with the guest&rsquo;s interests at heart.
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   COMPETENCIES
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   Put Customer First
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   Drive for Results
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  At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.
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   Customer Focus
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  Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.
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   Ownership Mindset
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  No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.
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   Fast Paced
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  Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers.
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   Talent and Tenacity
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  Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity.
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   Adaptability
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  We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.
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Roles in Front Office

Phoenix Yacht Management

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    Receptionist/Front of House &ndash; Job Description
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   About the job
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  Phoenix is a Yacht Management Company, based in Dubai, the rising hub of luxury yachting. Phoenix is at the centre of every need when it comes to yachting management, sales, charter and much more. Our vastly experienced and highly qualified team equips us with an extensive range of services, covering all areas of yacht management.
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  We at Phoenix pride ourselves on providing an excellent working environment and exceptional service to our clients. We are currently seeking an enthusiastic and professional Receptionist to join our team in Dubai. If you are an experienced Receptionist with a strong focus and drive for exemplary client service, then we are keen to hear from you. In addition to front of house responsibilities, this role includes providing dedicated Assistant support to one of the Managing Directors, specifically scheduling and coordinating their appointments, meetings and commitments.
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  The ideal candidate is an extremely detail-orientated and personable multitasker who has experience as a Receptionist in yachting or the luxury sector and can work under pressure.
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  You will bring a customer centric and resourceful approach, with sterling communication skills to the desk. The successful candidate, a self-starter, will have a positive attitude and ability to prioritise complex schedules, whilst maintaining the levels of service to the highest standards at all times. You will be working in stunning new offices and maintain the reception area looking sharp and tidy.
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  You will be a team player who can adapt to various teams, a competent communicator with strong IT skills and an impeccable telephone manner.
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  You are to be flexible as there may be occasions when you are required to work over and above our core business hours to ensure service is sufficiently covered.
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   The Employee shall serve as first point of call to clients and guests, and provide a positive impression of our business by welcoming visitors in a friendly and professional manner;
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   The Employee shall offer and provide refreshments for clients and meetings on their arrival;
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   The Employee shall open the office, log visitors to the building and direct them to the appropriate person;
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   The Employee shall answer and redirect phone calls to the appropriate person or department, send and respond to emails in a timely fashion;
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   The Employee shall manage shipments, co-ordinate external resources and items received from suppliers and vendors, liaise with the general public and professionals;
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   The Employee shall coordinate and book transportation arrangements for visitors and guests upon instruction;
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   In the absence of the Office Manager, the Employee shall assist with the ordering of fresh products for the office such as fresh fruit or milk;
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   The Employee shall type up meeting notes, reports, forms and/or of a similar content in either English or Arabic;
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   The Employee shall be on hand for any staff requiring short notice meeting room changes;
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   The Employee shall be on hand if required to assist the Office Manager organise / take orders for internal team lunches and catering for in-house meetings;
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   The Employee shall prepare Company gift bags for clients and guests as directed.
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   The Employee shall provide administrative assistance to all teams across the business as and when they arise including but not limited to the marketing department and support in tasks such as but not limited to emails, use of the Company CRM platform, contact updates in AXIS.
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   The Employee shall work closely with the Office Manager and taking on any ad hoc administrative duties as directed by the Office Manager, Executive Assistant to the CEO as well as give administrative assistance to all teams across the business as and when they arise.
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   The Employee shall serve as an Assistant to a Managing Director, taking full ownership of managing their professional calendar, which involves scheduling, coordinating and confirming all appointments, meetings and travel commitments.
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   The Employee shall prepare and submit the Managing Directors travel expense reports.
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   The Employee shall manage the process of obtaining necessary signatures on various documents for the Managing Director
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   The Employee shall ensure the Managing Directors office is well organized and clean. The Employee shall organise and coordinate any car cleaning for the Managing Director upon request.
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   Required skills and qualifications
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   Proven work experience as a Receptionist, Front Office Representative or similar role within an administrative environment. Prior experience working within the yachting sector is preferable but not essential.
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   Strong communication skills are essential with the ability to interface regularly with internal and external personnel at all levels.
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   Excellent written and verbal communication skills in English and Arabic.
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   Strong numeracy skills and computer literacy; proficient in Microsoft Office including Word, Excel and Powerpoint.
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   Ability to be resourceful, proactive and self-motivated.
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   Propensity to prioritise effectively within a fast paced and dynamic environment.
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   Minimum of secondary education diploma or equivalent
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Receptionist

Marriott International

<div><span style="font-size: 11px;"><b>Additional Information</b></span></div><div><span style="font-size: 11px;">Job Number: 25178426</span></div><div><span style="font-size: 11px;">Job Category: Finance &amp; Accounting</span></div><div><span style="font-size: 11px;">Location: Le Royal Méridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates</span></div><div><span style="font-size: 11px;">Schedule: Full Time</span></div><div><span style="font-size: 11px;">Located Remotely? N</span></div><div><span style="font-size: 11px;">Position Type: Non-Management</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Income Auditor Job Description (Updated Version)</span></div><div><span style="font-size: 11px;"><b>Job Summary</b></span></div><div><span style="font-size: 11px;">Responsible for verifying, monitoring, and analyzing all revenues generated in the hotel to ensure compliance with Marriott International standards, local regulations, and internal controls. The Income Auditor ensures accuracy of daily revenue reports, timely submission of financial data, and proper reconciliation between front-end systems and accounting platforms.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Key Responsibilities</b></span></div><div><span style="font-size: 11px;">Daily Responsibilities</span></div><div><span style="font-size: 11px;">Prepare and distribute (GRR) reports to management.</span></div><div><span style="font-size: 11px;">Review and reconcile daily revenues.</span></div><div><span style="font-size: 11px;">Perform Guest Ledger, Package Ledger, AR &amp; Deposit Ledger reconciliation.</span></div><div><span style="font-size: 11px;">Post Covers JV and GCR JV; verify tax reconciliation and accuracy of Room rates and segments.</span></div><div><span style="font-size: 11px;">Audit all Micros checks, void transactions, Discount, and Complimentary with supporting documentation.</span></div><div><span style="font-size: 11px;">Ensure all Complimentary and Discount reports are properly authorized and supported.</span></div><div><span style="font-size: 11px;">Verify paid outs, foreign exchange transactions, and miscellaneous postings.</span></div><div><span style="font-size: 11px;">Review Daily audit reports such as Rate Change, Rate Variance, and Credit Limit reports.</span></div><div><span style="font-size: 11px;">Submit daily packet reports for approval through FIAT platform and follow up on pending items.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Weekly Responsibilities</b></span></div><div><span style="font-size: 11px;">Prepare weekly over/short cash reports and investigate discrepancies.</span></div><div><span style="font-size: 11px;">Ensure the General Cashier performs spot cash counts across outlets and verify compliance with cash-handling controls.</span></div><div><span style="font-size: 11px;">Review Silk Bonvoy transactions and coordinate with F&amp;B for points reconciliation.</span></div><div><span style="font-size: 11px;">Update currency exchange rates in Opera as per the update sheet received, ensuring Front Office adjusts rates display based on the latest update.</span></div><div><span style="font-size: 11px;">Trace and schedule Health Club memberships and other recurring revenues for accurate posting.</span></div><div><span style="font-size: 11px;">Send the Outstanding Vouchers List to all Front Office, F&amp;B, and Sales departments.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Monthly Responsibilities</b></span></div><div><span style="font-size: 11px;">Manage VAT calculations for comp rooms, F&amp;B, and membership revenues and ensure proper auto-reversals at month-end.</span></div><div><span style="font-size: 11px;">Reclassify and reconcile guest ledger balances and all assigned GL accounts (e.g., Cash Clearing, Hotel Guest Ledger, Unearned Income, Hotel Voucher Liability, Accrued Other, Tax Payable).</span></div><div><span style="font-size: 11px;">Post rental income (daily, weekly, or monthly) and miscellaneous journal entries as directed by the Director of Finance.</span></div><div><span style="font-size: 11px;">Upload tax data to government portals and coordinate with Accounts Payable for report submission.</span></div><div><span style="font-size: 11px;">Participate in month-end closing activities and provide required reports to management.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Other Duties</b></span></div><div><span style="font-size: 11px;">Support the Finance team in internal and external audit preparation.</span></div><div><span style="font-size: 11px;">Maintain accurate documentation and ensure compliance with Marriott LSOPs and MI Standards.</span></div><div><span style="font-size: 11px;">Collaborate with Front Office, F&amp;B, Sales, and IT departments to resolve revenue discrepancies.</span></div><div><span style="font-size: 11px;">Provide recommendations to improve efficiency and accuracy of revenue reporting processes.</span></div><div><br></div><div><span style="font-size: 11px;"><b>Core Competencies</b></span></div><div><span style="font-size: 11px;">Financial Accuracy and Attention to Detail</span></div><div><span style="font-size: 11px;">Integrity and Confidentiality</span></div><div><span style="font-size: 11px;">Analytical Thinking and Problem Solving</span></div><div><span style="font-size: 11px;">Collaboration and Cross-Department Coordination</span></div><div><span style="font-size: 11px;">Time Management and Prioritization</span></div><div><br></div>

Income Audit Supervisor

Confidential Company

<p> </p><p><strong>Position Overview</strong></p><p>The Admin Coordinator will be responsible for day-to-day administrative and operational support to ensure smooth office and project activities while also serving as an assistant to the HR & Admin Director. The role involves coordination across various department, ensuring compliance, accuracy, and timely delivery of administrative tasks.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Assist with the issuance and renewals of Trade Licenses, Ejari (tenancy contracts), Contracts, and Certificates for offices, labour camps and stores.</li><li>Coordinate with our PRO-Projects & authorities (TRAKHEES, Society of Engineers, Dubai & Sharjah Municipality) for engineer accreditations and other professional memberships. </li><li>Provide front desk support & work as receptionist during assigned hours, ensuring professional communication and assistance.</li><li>Support recruitment to coordinate staff onboarding, including documentation, induction, IT setup, and internal communication.</li><li>Maintain and update staff & workers annual leave records.</li><li>Manage petty cash entries of government-related transactions in ERP.</li><li>Handle business card requests, supplier coordination, and invoicing.</li><li>Consolidate invoices with the project PRO for timely submission and processing.</li><li>Assist in ISO documentation and audit requirements.</li><li>Maintain and update administrative registers and databases.</li><li>Assist in managing Access Cards (Head Office) and coordinate parking arrangements.</li><li>Support the Office manager with all related HO requirements (pest control, AC maintenance, among other areas).</li></ul><p> </p><p> </p><p><strong>Requirements</strong></p><ul><li>Bachelor&#x27;s degree in business administration, HR, or a related field.</li><li>5+ years of experience in administrative or office support roles.</li><li>Proficiency in MS Office and ERP systems.</li><li>Strong organizational and communication skills.</li><li>Knowledge of UAE regulatory procedures is an advantage.</li></ul><p> </p><p> </p>

Admin Coordinator

Explore 4140+ Front office director in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

4140 front office director jobs IN Dubai United Arab Emirates

Front Office Executive

Front Office Executive

Team Leader, Front Office

Roles in Front Office

Receptionist

Income Audit Supervisor

Admin Coordinator