front office manager

Accor

<div>Company Description 
Novotel Madinah is a modern 4-star hotel located in the heart of the holy city of Madinah, offering a comfortable and convenient stay for both pilgrims and leisure travelers.
Strategically positioned just 120 meters (about a 2&ndash;5 minutes walk) from Al-Masjid an-Nabawi, the hotel provides easy access to one of Islam&rsquo;s most significant landmarks, making it an ideal base for Umrah visitors and religious travelers. 
Overall, Novotel Madinah combines modern comfort, strategic location, and family-friendly facilities, making it a popular choice for visitors seeking a peaceful and well-connected stay in Madinah. 
Job Description 
We are seeking an experienced and dynamic Front Office Manager to lead our front office operations in Madinah, Saudi Arabia. In this pivotal role, you will oversee the day-to-day operations of the Front Office, Telephone Services, and Night Audit functions while maintaining exceptional brand service standards, maximizing profitability, and ensuring that guest and team member needs are consistently met or exceeded. As a visionary leader, you will drive operational excellence, foster a collaborative team environment, and champion a customer-focused culture that sets our property apart as a market leader.<ul><li>
Lead and manage the Front Office team to achieve operational excellence and maintain our reputation as a market leader in the region</li><li>
Conduct regular Front Office meetings, fostering open communication while maintaining confidentiality and transparency in all discussions</li><li>
Oversee guest arrivals and departures with meticulous attention to detail, ensuring room allocations and check-in/check-out processes follow established procedures and exceed guest expectations</li><li>
Maximize utilization of the Front Office system, ensuring accuracy in all transactions and generating comprehensive reports to support informed decision-making</li><li>
Supervise lobby services, including car parking and porter services, to ensure efficient and seamless guest experiences during arrivals and departures</li><li>
Maintain regular liaison with Engineering and Maintenance teams to prioritize and expedite maintenance requests, keeping guest satisfaction as the primary focus</li><li>
Manage the night audit function in collaboration with the Financial Controller, ensuring accuracy and integrity while maintaining a customer-centric approach</li><li>
Prepare detailed Front Office monthly reports, analyzing key performance metrics, identifying trends, and providing actionable forecasts</li><li>
Ensure public areas are consistently clean, well-maintained, and professionally presented through regular monitoring and quality assurance</li><li>
Provide visible management support and presence on the Front Desk and in the lobby during peak operational hours</li><li>
Collaborate daily with the Reservations team to optimize room allocation, maximize revenue yield, and enhance booking accuracy</li><li>
Adhere to Emergency Communication procedures and serve as the primary point of contact for media inquiries when designated</li><li>
Recruit, train, develop, and mentor front office staff, fostering a supportive and inclusive work environment that encourages professional growth</li><li>
Manage budgets and financial performance metrics for the Front Office department, demonstrating strong commercial acumen</li><li>
Address guest concerns and complaints with empathy and decisiveness, implementing solutions that reinforce guest loyalty</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Hotel Management, Hospitality Administration, or a related field</li><li>
Minimum 3-5 years of progressive experience in Front Office management or a similar leadership role within the hospitality industry</li><li>
Proven expertise with Front Office Property Management Systems (PMS), with proficiency in Opera Cloud or similar platforms highly desirable</li><li>
Strong commercial and business acumen with demonstrated ability to analyze financial data and optimize operational budgets</li><li>
Exceptional interpersonal and communication skills, with fluency in English (both written and verbal); additional language skills are a plus</li><li>
Demonstrated leadership capabilities with experience in recruiting, training, and developing high-performing teams</li><li>
Advanced problem-solving skills with the ability to make decisive decisions in fast-paced environments</li><li>
Comprehensive knowledge of hospitality industry standards, best practices, and guest service protocols</li><li>
Strong organizational and time management skills with meticulous attention to detail</li><li>
Guest relations expertise with a proven track record of delivering exceptional customer service and resolving complaints effectively</li><li>
Proficiency in Microsoft Office Suite and hotel management software applications</li><li>
Flexibility and adaptability to work varied shifts, including evenings, weekends, and holidays as required by operational needs</li><li>
Ability to work collaboratively with cross-functional departments and maintain transparent communication with all stakeholders</li></ul> 

Additional Information 
At Novotel Madinah, part of the global Accor family, we believe our people are at the heart of everything we do. As a Heartist, you will be part of a dynamic team committed to delivering exceptional hospitality experiences in one of the world&rsquo;s most meaningful destinations.<div>
What We Offer 
<ul><li>Career Growth &amp; Development</li><li>Global Opportunities</li><li>Competitive Benefits</li><li>Recognition Culture</li><li>Work-Life Balance</li></ul></div><div>
Our Culture 
<ul><li>Heartist Spirit</li><li>Teamwork &amp; Respect</li><li>Guest Passion</li><li>Diversity &amp; Inclusion</li><li>Excellence in Hospitality</li></ul></div></div>

Front Office Manager

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist because hospitality is, first and foremost, a work of heart.
At Sofitel Shahd Al Madinah our Guests experience profound spiritual luxury, a few steps away from Al Masjid Al Nabawi. Our 5-star retreat, near one of Saudi Arabia's most sacred sites, seamlessly connects local traditions with elegant French hospitality.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart, 
Job Description 
Job Duties Include:
Reporting to the Front Desk Manager, responsibilities and essential job functions include, but are not limited to, the following:<ul><li>
Consistently offer professional, friendly and engaging service</li><li>
Greet, check-in/check-out and settle guest accounts while ensuring all service standards are followed</li><li>
Document all guest requests, complaints or issues immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction</li><li>
Assist guests regarding hotel facilities in an informative and helpful way</li><li>
Respond to each Guest who approaches the Reception Desk</li><li>
Drive rate through up-selling room brands</li><li>
Follow departmental and hotel policies, procedures, service and safety standards</li><li>
Other duties as assigned</li></ul> 

Qualifications 
Who are we looking for?
We are looking for someone who is curious, sociable, and flexible. Someone who stays calm and keeps an overview, while also having a strong eye for detail. In addition to your enthusiasm and focus on excellent service, you meet the following requirements:<ul><li>
able to communicate with the guests in English and at least one additional language</li><li>
You enjoy positively surprising guests and making them feel welcome;</li><li>
MBO level of working and thinking;</li><li>
At least one year of experience in a similar role;</li><li>
You are flexible and comfortable working an irregular schedule;</li><li>
You are a true team player but can also work independently;</li><li>
You have a strong sense of responsibility;</li><li>
You are able to communicate with our guests in both Dutch and English;</li><li>
Experience with OPERA would be a big plus.</li></ul></div>

reception agent-Saudi nationals only

ALSTOM

<div>Req ID:517243 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. 


Could you be the full-time onsite BIM Coordinator - AlUla in AlUla, SA we&rsquo;re looking for? 

Your future role 


&quot;Take on a new challenge and apply your BIM coordination expertise in a new cutting-edge field. You&rsquo;ll work alongside collaborative and forward-thinking teammates. 
You'll lead the coordination between sub-systems installation managers and Civil Work teams, driving seamless integration and ensuring high-quality project modeling across all delivery stages. Day-to-day, you&rsquo;ll work closely with teams across the business (Turnkey Design Office, Civil Work teams, and subsystem installation teams), manage the configuration of design deliverables, and review submitted models for interferences and quality, and much more.&quot;

We&rsquo;ll look to you for:
<ul>
<li>Directing the coordination across disciplines and systems.,
</li>
<li>Managing the Turnkey Design Office Team for design integration.,
</li>
<li>Defining and reviewing integration requirements.,
</li>
<li>Delivering Project BIM processes, methodologies, and guidance for the collaborative production, maintenance, and delivery of information and data.,
</li>
<li>Leading integration design and build meetings (geometrical clashes and required metadata).,
</li>
<li>Following the delivery schedule of Civil Work design and subsystem installation design.,
</li>
<li>Reviewing the submitted models for interferences and level of details quality.,
</li>
<li>Managing the configuration of the design received from the Civil Work and the applicable one.,
</li>
<li>Assisting the Design BIM Manager in the management of design development.,
</li>
<li>Assisting the Design Civil Work Interface &amp; BIM Manager in the check of the deliverables as part of the System technical validation.&quot;</li> 
</ul>
 
All about you 


We value passion and attitude over experience. That&rsquo;s why we don&rsquo;t expect you to have every single skill. Instead, we&rsquo;ve listed some that we think will help you succeed and grow in this role:
<ul>
<li>Degree in Engineering, Architecture, or a related field. ,
</li>
<li>Experience or understanding of Building Information Modeling (BIM) processes and tools. ,
</li>
<li>Knowledge of design integration and coordination across multidisciplinary teams. ,
</li>
<li>Familiarity with 2D and 3D design software such as AutoCAD, Revit, or similar tools. ,
</li>
<li>A certification or communication skill: Strong communication and interpersonal skills for leading cross-functional teams. ,
</li>
<li>Strong problem-solving skills and the ability to manage complex tasks effectively. ,
</li>
<li>Experience with project delivery stages and managing design deliverables. ,
</li>
<li>Knowledge of geometrical clash detection and metadata requirements. ,
</li>
<li>Familiarity with Civil Work and subsystem installation processes. ,
</li>
<li>Ability to adapt to dynamic project requirements and maintain focus on continuous learning and improvement.</li></ul> 

Things you&rsquo;ll enjoy

Join us on a life-long transformative journey &ndash; the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You&rsquo;ll also:
<ul>
<li>Enjoy stability, challenges and a long-term career free from boring daily routines ,
</li>
<li>Collaborate with transverse teams and helpful colleagues ,
</li>
<li>Work with cutting-edge Building Information Modelling (BIM) tools and multidisciplinary teams to deliver world-class projects ,
</li>
<li>Progress towards becoming a key contributor to innovative engineering solutions and project integration excellence ,
</li>
<li>Benefit from our investment in your development, through award-winning learning,This job offer reflects Alstom's commitment to leadership, resilience, adaptability, and fostering a mindset of continuous learning.,
</li>
<li>Steer your career in whatever direction you choose across functions and countries,
</li>
<li>Utilise our inclusive and dynamic working environment</li></ul> 

You don&rsquo;t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you&rsquo;ll be proud. If you&rsquo;re up for the challenge, we&rsquo;d love to hear from you! 

Important to note
As a global business, we&rsquo;re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We&rsquo;re committed to creating an inclusive workplace for everyone. 

Job Type:Experienced</div>

BIM Coordinator - AlUla

Projects Pioneers Contracting Company

Job Title: Project Coordinator Industry: Gold Mining / Mining Operations Location: Medina, Saudi ArabiaJob Summary: The Project Coordinator will support the planning, execution, monitoring, and reporting of gold mining project activities in Saudi Arabia. The role requires close coordination with site teams, contractors, suppliers, and management to ensure project tasks are completed safely, on time, and in line with operational requirements. The ideal candidate should have strong organizational ability, good knowledge of site coordination, and effective English communication skills for reporting, correspondence, and coordination with multicultural teams.Key Responsibilities:<ul><li>Coordinate daily project activities between site teams, management, contractors, and suppliers.</li><li>Assist in planning project schedules, manpower deployment, material follow-up, and site logistics.</li><li>Monitor project progress and prepare regular status updates, reports, and meeting minutes.</li><li>Track project documentation including approvals, site records, attendance, timesheets, and operational reports.</li><li>Liaise with procurement, HR, administration, and maintenance teams to ensure project support requirements are met.</li><li>Follow up on material delivery, equipment availability, and site requirements to avoid delays.</li><li>Support the Project Manager in handling project correspondence, documentation, and reporting.</li><li>Coordinate with HSE and site supervisors to ensure project activities comply with safety requirements and company procedures.</li><li>Maintain proper filing of project documents, contracts, drawings, permits, and related records.</li><li>Arrange meetings, prepare agendas, record action points, and follow up on pending tasks.</li><li>Communicate with internal and external stakeholders in English through emails, reports, and verbal coordination.</li><li>Assist in preparing presentations, work progress summaries, and management reports.</li><li>Ensure all project data is updated and shared accurately with relevant departments.</li><li>Support mobilization and demobilization activities for manpower, equipment, and site resources.</li><li>Perform other coordination and administrative duties related to mining project operations.</li></ul>Required Qualifications:<ul><li>Bachelor&rsquo;s degree or diploma in Business Administration, Project Management, Engineering, Mining, or related field.</li><li>Minimum 3&ndash;5 years of experience in project coordination, preferably in mining, construction, heavy industry, or site operations.</li><li>Experience in gold mining projects or remote site operations will be an advantage.</li><li>Knowledge of project documentation, reporting, and coordination processes.</li><li>Familiarity with Saudi Arabia project environments and site practices is preferred.</li></ul>Required Skills:<ul><li>Strong English communication skills, both written and spoken.</li><li>Ability to draft professional emails, reports, meeting minutes, and official correspondence in English.</li><li>Good coordination and follow-up skills.</li><li>Strong organizational and time management ability.</li><li>Proficiency in Microsoft Office, especially Excel, Word, PowerPoint, and Outlook.</li><li>Ability to work under pressure and manage multiple tasks.</li><li>Good interpersonal skills and ability to work with multicultural teams.</li><li>Attention to detail and accuracy in documentation and reporting.</li><li>Basic understanding of mining site activities, project workflow, and safety requirements.</li></ul>Preferred Competencies:<ul><li>Knowledge of project scheduling and tracking tools.</li><li>Understanding of mining operations, site logistics, and contractor coordination.</li><li>Ability to communicate effectively with engineers, supervisors, operators, and management.</li><li>Problem-solving mindset and proactive follow-up approach.</li></ul>Working Conditions:<ul><li>Based at mining project site or project office in Saudi Arabia.</li><li>May require travel between site and head office as per project requirements.</li><li>Work may involve remote site coordination and extended working hours depending on project needs.</li></ul>English Communication Requirement: The candidate must be able to communicate effectively in English with management, contractors, clients, and site personnel. This includes writing emails, preparing reports, conducting follow-ups, attending meetings, and handling daily project correspondence professionally.Job Type: Full-timePay: ﷼3,500.00 - ﷼4,500.00 per monthWork Location: In person

Project Coordinator (Gold Mining Project Site)

Hill International

<div>In this role, you will support the full contract lifecycle, including drafting, review, negotiation, and compliance management. You will work closely with internal teams and external stakeholders to ensure contract terms align with company policies, monitor deliverables and timelines, and address any risks or issues. The role also involves conducting audits, tracking contract performance, and providing insights to improve processes and ensure smooth and compliant contract execution.</div>
 <div><ul><li>Support managing the entire contract lifecycle, including drafting, negotiation, implementation, and compliance.
</li><li>Review and analyze contract terms and conditions to identify potential risks and propose appropriate solutions.
</li><li>Collaborate with internal teams, including legal, finance, and project management, to ensure contract terms are aligned with company policies and objectives.
</li><li>Develop and maintain strong relationships with clients, suppliers, and subcontractors to ensure smooth contract execution.
</li><li>Monitor and track contract deliverables, milestones, and deadlines to ensure timely completion.
</li><li>Identify and resolve any contract-related issues or disputes in a timely and efficient manner.
</li><li>Conduct regular contract audits to ensure compliance with contractual obligations and company policies.
</li><li>Prepare and present reports on contract performance and provide recommendations for improvement.
</li><li>Stay updated with industry trends and best practices in contract management to continuously improve processes and systems.
</li><li>Informs themselves of the relevant Quality, Environmental, Safety and Occupational Health Policies, Manuals and Procedures in place within Hill International, and ensures continued compliance with these requirements while employed by Hill.
</li><li>Perform other duties as assigned by the line manager/supervisor.</li></ul></div>
 <div><ul><li>Bachelor in engineering from an accredited university.
</li><li>Minimum 15 years&rsquo; experience in contracts management including overall responsibility for contract management on large-scale projects.
</li><li>Experience with the Kingdom of Saudi Arabia procurement law .
</li><li>Demonstrated experience in pricing, contract law, contract drafting, administration and negotiation of change orders, effective correspondence, planning and scheduling.
</li><li>Thorough knowledge of prime contracts management administration as well as (sub) contract formation and administration, execution office and field procedures and documents relating to a multi-discipline construction project.
</li><li>Excellent verbal and written communication skills in both Arabic and English.</li></ul></div>

Senior Contracts Management Engineer - (Saudization)

Nahdi

<div>Provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others. Act as the first point of contact for patients contacting the polyclinic by ensuring that enquiries from patients are efficiently and courteously handled in the best way to convey the polyclinic&rsquo;s image and branding.
Accountabilities
<ul><li>Welcomes and greets all patients and visitors, in person or over the phone and answer their enquiries efficiently and courteously to ensure patients satisfaction.
</li><li>Ensure that the reception area is always manned at all times even at breaks to avoid any health, safety and security issues as well as availability for patients&rsquo; enquiries at all times.
</li><li>Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
</li><li>Book in, amend and cancel patient appointment in line with the polyclinic&rsquo;s appointments procedures ensuing optimum efficiency of the appointment system.
</li><li>Ensure that patients without appointments but who need 'urgent consultations&rsquo; are booked into appropriate slots and referred to the appropriate physician where necessary.
</li><li>Receive and accurately record requests for home visits, assessing urgency in accordance with the Practice&rsquo;s protocols. Print off home visit summary sheets. (Home visits still not confirmed as discussed with Dr Hussam)
</li><li>Advise patients of relevant charges for private or medical insurance services, accept payments and issue receipts for the service delivered. (For the medical insurance patients, the job holder has to follow the agreed registering process).
</li><li>Check emails and fax machine regularly for incoming messages. Send emails or faxes as required.
</li><li>Ensures the reception area is always kept clean and tidy and all the information leaflets are available for patients or public if needed.
</li><li>Receives and redirect calls or take messages from patients or public if needed in a professional and polite way.
</li></ul>The employee&rsquo;s duties are not limited to the above-mentioned accountabilities. The manager can assign other duties based on the business need.
Work Environment
<ul><li>Indoors : 100%
</li><li>Outdoors : 0%
</li><li>Working Days : 6 Working Days
</li><li>Days off : 1 Day Off
</li><li>Working Hours : 8 net working hours Shifts to ensure continuous attendance to reception (1 hour Rota break)
 </li></ul>Job Requirements
<div><div><div><div><div>Education
</div><div><ul><li>High School Diploma Preferably University Graduate
</li></ul></div></div> 
<div><div>Experience
</div><div><ul><li>3yrs in a similar position.
</li></ul></div></div> 
<div><div>Computer Skills
</div><div><ul><li>Office,
</li></ul></div></div> 
<div><div>Languages
</div><div><ul><li>English and Arabic (fluent spoken and written)</li></ul></div></div></div></div></div></div>

Guest Care Representative - Madinah (202748)

Egis Group

<div>Company Description 
Egis is a leading global architectural, consulting, construction engineering, operations and mobility services firm. We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to balanced, sustainable and resilient development. Our 20,500 employees operate across over 100 countries, deploying their expertise to develop and deliver cutting-edge innovations and solutions for clients. Through the wide range of our activities, we are central to the collective organization of society and the living environment of citizens all over the world. 
Job Description 
We are seeking a highly experienced and detail-oriented Health, Safety, and Environment (HSE) Manager to join our team in Riyadh, Saudi Arabia. The successful candidate will be responsible for developing, implementing, and overseeing comprehensive HSE project to ensure a safe, healthy, and environmentally responsible workplace across our organization.<ul><li>
Develop, implement, and maintain effective HSE management systems and policies aligned with local and international standards</li><li>
Conduct regular risk assessments and safety audits to identify potential hazards and areas for improvement</li><li>
Lead incident investigations, perform root cause analyses, and implement corrective actions</li><li>
Ensure compliance with local and international HSE regulations and standards</li><li>
Develop and deliver comprehensive safety training programs for employees at all levels</li><li>
Manage and mentor the HSE team, fostering a culture of safety throughout the organization</li><li>
Prepare and present detailed HSE performance reports to senior management</li><li>
Collaborate with project managers to integrate HSE considerations into project planning and execution</li><li>
Develop and monitor key performance indicators (KPIs) for HSE metrics</li><li>
Stay current with industry best practices and emerging trends in HSE management</li><li>
Liaise with regulatory bodies and represent the company in HSE-related matters</li><li>
Travel to various work sites as needed to ensure consistent implementation of HSE practices</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Engineering or a related field</li><li>
Professional certification such as CSP (Certified Safety Professional), CMIOSH (Chartered Member of IOSH), or equivalent</li><li>
Min 10 years of experience in HSE management, preferably in industrial or construction settings</li><li>
In-depth knowledge of HSE management systems, risk assessment techniques, and incident investigation methodologies</li><li>
Strong understanding of local and international HSE regulations and standards</li><li>
Familiarity with Saudi Arabian labor laws and HSE practices</li><li>
Excellent project management skills with the ability to manage multiple priorities</li><li>
Proficiency in data analysis and reporting, with the ability to translate complex information into actionable insights</li><li>
Strong leadership and team management skills</li><li>
Exceptional communication skills, both written and verbal, with the ability to influence at all levels of the organization</li><li>
Proven problem-solving abilities and a proactive approach to HSE management</li><li>
Proficiency in Microsoft Office suite and HSE management software</li><li>
Ability to develop and implement effective HSE strategies aligned with organizational goals</li><li>
Experience in managing and mentoring HSE teams</li><li>
Willingness to travel to various work sites as needed</li></ul></div>

Sr HSE Manager

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