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front office senior receptionist arabic speaker

Mövenpick Hotels & Resorts

<div>
 
 Company Description
 
 
 
 M&ouml;venpick Hotel &amp; Resort Al Bida&rsquo;a Kuwait is situated on a stunning beach with white sand merging into azure waters. Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait&rsquo;s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travellers alike. Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city.
 
 
 
 Job Description
 
 
 
 
 Front Office Senior Receptionist
 
 
 
 First impressions are everything! As a Front Office Supervisor, you will ensure guests have a memorable experience from arrival through departure by delivering exceptional service and maintaining operational excellence.
 
 
 
 What You Will Be Doing
 
 
 
 <ul>
 <li>
 Greet guests, manage check-ins, respond to requests, and settle accounts while providing friendly and engaging service.
 </li>
 <li>
 Supervise day-to-day front office operations, ensuring service standards are consistently met and maintained.
 </li>
 <li>
 Address guest concerns promptly, track issues, and notify appropriate departments to resolve problems efficiently.
 </li>
 <li>
 Assist the Front Office Manager with staffing records, scheduling, and staff training initiatives.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Your experience and skills include:
 
 
 
 <ul>
 <li>
 Service-focused personality with a genuine commitment to hospitality; proven customer service experience is required
 </li>
 <li>
 Proficiency with Opera property management system or related hotel management software
 </li>
 <li>
 Fluency in English and Arabic; additional languages are a plus
 </li>
 <li>
 Demonstrated supervisory or team leadership experience in a hospitality or customer-facing environment
 </li>
 <li>
 Strong problem-solving and conflict resolution skills with the ability to handle guest concerns professionally and efficiently
 </li>
 <li>
 Excellent organizational and multitasking abilities to manage multiple front office operations simultaneously
 </li>
 <li>
 Outstanding verbal and written communication skills in English and Arabic for effective guest and staff interaction
 </li>
 <li>
 Knowledge of hospitality industry standards, guest service protocols, and front office best practices
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 Learning programs through our Academies.
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
 </li>
 <li>
 Career opportunities across a network of international brands in more than 5100 hotels across 110 countries.
 
 
 </li>
 </ul>
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 Why work for Accor?
 
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo!
 
 #BELIMITLESS
 
</div>

Front Office Senior Receptionist (Arabic Speaker)

Hyatt Regency

<div>
 
 Organization- Hyatt Regency Al Kout
 
 
 
 
 Summary
 
 
 
 You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Outlet Manager is responsible to manage the assigned outlet as a successful independent profit center, in line with the outlet&rsquo;s operating concept and Hyatt standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant.
 </li>
 <li>
 Minimum 2 years work experience as Assistant Outlet Manager in a hotel.
 </li>
 <li>
 Preferably bilingual speaker (Arabic &amp; English).
 </li>
 <li>
 Strong communication and customer relations skills.
 </li>
 <li>
 Flexibility in working shifts.
 </li>
 <li>
 Strong problem-solving skills.
 </li>
 <li>
 Ability to multi tasks &amp; handle workload.
 </li>
 </ul>
</div>

Asssitant Outlet Manager

Shawarma Shuwaikh

Role ObjectiveDeliver fast, accurate, and friendly point-of-sale service to customers, ensuring efficient order processing and an organized front-counter operation.Key Responsibilities<ul><li>Order Processing: Greet customers, take food orders accurately, and input selections into the POS system.</li><li>Payment Handling: Process cash, KNET, credit card payments, and accurately issue change and receipts.</li><li>Menu Knowledge: Maintain up-to-date knowledge of menu items, combos, and daily specials to assist customers.</li><li>Drawer Reconciliation: Balance the cash register drawer at the beginning and end of each shift.</li><li>Station Hygiene: Keep the checkout area, counter, and menus clean, sanitized, and organized.</li></ul>Requirements &amp; Qualifications<ul><li>Experience: 1+ years of experience as a cashier or in a customer service role, preferably in the F&amp;B or fast-casual industry.</li><li>Skills: Strong basic math skills and proficiency with electronic POS cash registers.</li><li>Communication: Fluent in English; conversational Arabic is highly preferred.</li><li>Availability: Flexible schedule, including availability to work evenings, weekends, and holidays.</li><li>Status: Valid Kuwait transferable residency (Visa 18) preferred.(Immediate joining preferred)</li></ul>Pay: KD190.000 - KD240.000 per monthApplication Question(s):<ul><li>Are you ready to join ?</li></ul>Experience:<ul><li>Cashier: 1 year (Preferred)</li></ul>Work Location: In person

CASHIER

NBK Wealth

<div>
 
 NBK Wealth is a world-class wealth management group and part of the NBK Group - one of the Middle East's largest financial institutions. We offer holistic solutions that aim to protect and grow our client's wealth and strive towards having a positive impact and building legacies for our clients and generations to come. We follow a holistic client-centric approach to deeply understand our client&rsquo;s needs to offer the best solutions.
 
 
 
 
 
 NBK Wealth is recruiting for a Manager - Manager Selection &amp; Research within its CIO Office team in Kuwait.
 
 
 
 
 
 
 Job Summary:
 
 
 
 This role involves collaborating with senior colleagues to perform due diligence on external managers, screen third-party funds, and produce fund appraisals. It also includes contributing to idea generation through research on macro trends, market dynamics, and new investment themes. Drafting research papers and marketing materials, exploring new asset classes, strategies, and themes, and assisting in reviewing and monitoring model portfolios/solutions performance are also part of the role. Additionally, supporting the CIO Office in creating NBKW House View and Thought Leadership pieces, as well as providing support to the Asset Management teams, overseeing MSR-CIO Office administrative tasks including liaising with key stakeholders on publications.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 Investment Idea Generation and Product Innovation:
 
 <ul>
 <li>
 Conduct research on macro trends, geopolitical events, market dynamics, and new investment themes.
 </li>
 <li>
 Contribute to idea generation by exploring new asset classes, investment strategies, and emerging themes.
 </li>
 <li>
 Draft research papers and marketing materials to communicate investment insights to support the team&rsquo;s ongoing research efforts.
 </li>
 </ul>
 
 
 
 
 CIO Office publications and investment solutions:
 
 <ul>
 <li>
 Provide data-driven market and asset class insights to support the CIO&rsquo;s publications
 </li>
 <li>
 Assist in designing and constructing model portfolios and investment solutions to meet client needs and goals.
 </li>
 <li>
 Collaborate with the team to develop and implement performance metrics to track model portfolios and investment solutions.
 </li>
 </ul>
 
 
 
 
 Manager/Fund Selection and Research:
 
 <ul>
 <li>
 Collaborate with senior colleagues to perform due diligence on external managers to ensure their suitability for investment, including screening third-party funds to assess their performance, risk, and alignment with investment objectives.
 </li>
 <li>
 Source external managers through a combination of quantitative and qualitative screening methods and maintain relationships with external managers, and service providers such as placement agents and intermediaries.
 </li>
 </ul>
 
 
 
 
 Cross-functional Collaboration and Implementation:
 
 <ul>
 <li>
 Manage communication with various internal and external stakeholders to ensure effective collaboration and timely dissemination of information.
 </li>
 <li>
 Coordinate with Asset Management teams, Corporate Communications, Legal &amp; Compliance, and other relevant departments to ensure timely and accurate communication related to all products, solutions and publications.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor Degree in Finance, Economics or Business. Graduate degrees including MSc Finance, MBA and investment qualifications such as CFA, CAIA, FRM are a plus.
 </li>
 <li>
 5-7 years of experience in wealth/asset management. Previous experience in consulting is a plus.
 </li>
 <li>
 Demonstrate understanding of manager selection and due diligence processes including knowledge of industry best practices.
 </li>
 <li>
 Ability to conduct research on external managers and third-party funds.
 </li>
 <li>
 Good understanding of liquid and illiquid strategies and asset allocation, portfolio construction and optimization techniques.
 </li>
 <li>
 Demonstrate a good understanding of market trends and economic indicators.
 </li>
 <li>
 Ability to communicate effectively and present information clearly.
 </li>
 <li>
 Ability to exhibit good analytical (qualitative and quantitative), and critical thinking skills.
 </li>
 <li>
 Fluent in English with excellent verbal and written communication skills. Arabic is a plus.
 </li>
 </ul>
 
 
 
 
 Only applicants who meet the strict criteria outlined above will be contacted as part of the shortlisting process.
 
</div>

Manager – Manager Selection & Research – CIO Office

CBRE Excellerate

<div>Who are we?
We are the market leader in commercial real estate services and investments, offering our clients across Africa and the Middle East an integrated range of high-quality real estate services, including facilities management, advisory and transaction services, and project management.
We primarily support corporate clients who procure services on a contractual basis throughout the Middle East and Africa, and even globally, depending on their portfolio.
Why choose us?
Imagine more than just the future of work &mdash; with CBRE Excellerate, you can help shape it. Within our leading international group, you will discover a culture that encourages entrepreneurship, where your outstanding work is not only valued but also celebrated. Collaborate with talented people, benefit from exceptional resources, and thrive both professionally and personally throughout your career journey. 
 
About the Role
The Receptionist is responsible to manage the reception as the first point of contact for the office and provide business operations, administrative support to the FM team&rsquo;s goal to deliver the FM services as per agreement. Assist Staff/Guests needs, and requirements related to facilities and other services being provided as part of the scope. Supports the FM team to successfully deliver the FM services at the site as per agreement. 
 
Key Responsibilities<ul><li>
Ensure the Reception is covered without fail during working hours</li><li>
Provide Superior Customer Service in all areas &amp; aspects and actively assist to ensure compliance of the Reception SLA&rsquo;s.</li><li>
Maintain security and safety standards as required, ensuring that visitors are recorded in logbook, escorted and contractors do not have access to areas without the appropriate authorization or supervision maintained.</li><li>
Maintain the record of all files and documents and monitor and maintain office supplies inventory.</li><li>
Be fully conversant with the reporting procedures for any non-conformance / incident in relation to H&amp;S and first aid.</li></ul> 
 Requirements<ul><li>
High school diploma or general education degree (GED) and a minimum of two years of related experience and/or training.</li><li>
Proficient computer skills, Knowledgeable in SAP, FMP, Lenel System</li><li>
Experience in FM corporate environment.</li><li>
Customer service skills.</li><li>
Administration skills.</li><li>
Ability to work well under pressure.</li></ul></div>

Receptionist

<ul><li>Assist in the preparation and basic cooking of food items as per standard recipes, under the supervision of senior chefs.</li><li>Maintain cleanliness and hygiene in the kitchen and workstations in accordance with food safety standards (HACCP).</li><li>Support front-of-house operations when required, including packing orders, assisting with service, or handling simple customer requests.</li><li>Ensure timely mise-en-place and replenishment of ingredients and kitchen supplies for smooth kitchen operations.</li><li>Follow proper storage, labeling, and rotation of food items to reduce wastage and maintain freshness.</li><li>Cooperate with team members to ensure high-quality food output, efficient workflow, and overall guest satisfaction.</li></ul>Job Types: Full-time, PermanentPay: KD200.000 - KD250.000 per monthApplication Question(s):<ul><li>Do you have a valid transferable visa ?</li><li>Are you ready to join ?</li></ul>Work Location: In person

Commi 2

Sephora

<div>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. 
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty. 
With 56,000 employees in 35 countries, including [5000 in France / 15 000 in Europe and Middle East, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.
You will excel and enjoy this position if you are ready to actively handle the following missions : 
Client Experience<ul><li>
Embody Sephora Attitude and set an example in front of the team.</li><li>
Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Work in partnership with the Supervisor and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>
Provide support for the Area Manager in analyzing results and proposing action plans in order to enhance the client experience.</li><li>
Maintain and enforce quality customer service and resolve customer service complaints.</li></ul>
Sales
<ul><li>Inspire the team in achieving commercial and operational KPI&rsquo;s and create improvement plans to drive them.</li><li>
Reinforce sales policies and techniques established at the Sephora University with all team members.
</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>
Achieve the desired market share for services .</li><li>
Ensure achievements by hour are shared with colleagues and are an active part of animating the floor and motivating the team.
</li><li>Create disruptive internal competitions to motivate the team and boost achievements.</li><li>
analyzing the results achieved during the shift/floor leadership segment and create action plans during the day to achieve set target.</li></ul>
Operations<ul><li>
Apply the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security) and provide feedback.
</li><li>Contribute to the store projection of an excellent image through cleanliness and product restocking.</li><li>
Enforce the team to apply and follow established policies and procedures regarding store operations.
</li></ul><ul><li>Accurately monitor stock availability and report low stock to Head Office to avoid OOS situations.</li><li>
Propose podium order and track daily performance.</li><li>
Drive all operational KPIs and create improvement plans for each.
</li><li>Align with Category Departments on Shelving plans, novelties, brand relocations, gird changes etc.. and communicate to your assigned team.</li></ul>
Business<ul><li>
Provide support to the Area Manager with knowledge of the market conditions, competition, client needs, etc.</li><li>
Analyze all relevant KPIs and propose action plans for improvement.</li></ul><div> 
</div><ul><li>Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</li><li>
Manages business KPIs and team selling behavior in our higher volume stores, while delivering a memorable customer experience.</li><li>
Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>
Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training and monthly trends .</li><li>
Plan, implement and oversee in-store promotional events or displays.</li><li>
Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>
Ensure all Business reports are completed efficiently when required.</li></ul><div> 
</div>People<ul><li>
Motivate and develop the team through daily coaching / observations.</li><li>
Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>
Increase the team confidence and motivation by praise and feedback for their performance.</li><li>
Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Area Manager.</li><li>
Ensure the team is attending training and follow up is done after the training is attended.</li><li>
Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>
Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings to analyze and discuss their performance.</li><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with the Area Manager for final validation according to business needs.</li></ul>
Know How<ul><li>
Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>
Keep up-to-date on trends and products.</li><li>
Inspire, mentor and coach the team.</li><li>
Transfer knowledge and create a highly performing culture in the store.</li></ul><div></div> 
Do not hesitate to apply if you have&hellip; or if you are &hellip; 
Internal Relationships<ul><li>
Store team (Supervisor, Beauty Consultants), and Head office team.</li></ul><div></div> 
External Relationships<ul><li>
Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul><div></div> 
Training Knowledge<ul><li>
Advanced Product Knowledge.</li><li>
Intermediate knowledge on health and safety procedures.</li></ul> 
Experience<ul><li>
Proven successful role in managing.</li><li>
Minimum 5 to 6 years experience in store management.</li><li>
Bachelor's degree.</li></ul><div> 
</div>Languages<ul><li>
English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>
Arabic is a plus in OGCC and mandatory for KSA.</li></ul><div></div> 
Competencies<ul><li>
Digital orientation/analytical skills/ business acumen.</li><li>
Excellent communication skills.</li><li>
Intermediate MS Office skills.</li><li>
Ability to deal with Ambiguity.</li><li>
Commercial awareness.</li><li>
Ability to develop and manage teams.</li></ul> 
Here, you will find:<ul><li>
Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li>
Culture of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li>
Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul> 
Join us and belong to something beautiful.
At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.</div>

Shop Manager

Explore 60+ Front office senior receptionist arabic speaker in Kuwait this August. Find roles across top companies and apply now to boost your career.