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general store manager

NICE ONE

<div>Are you a dynamic leader with a passion for retail excellence and customer satisfaction? We invite you to join our growing team in Madinah as a Store Manager. In this critical role, you will drive store performance, develop your team, and ensure a world-class experience for every customer.
<h2 class="jobSectionHeader">
Key Responsibilities &ndash; Store Operations, Team Leadership &amp; Customer Experience in Madinah</h2><ul>
<li>Lead daily store operations, ensuring effective merchandising, inventory management, and adherence to company standards.</li>
<li>Recruit, train, and motivate a high-performing team while fostering a collaborative, inclusive, and goal-oriented environment.</li>
<li>Develop and implement strategies to increase sales, achieve profitability targets, and expand the customer base.</li>
<li>Deliver excellent customer service and resolve customer inquiries or complaints to ensure overall satisfaction.</li>
<li>Monitor store performance metrics, analyze sales data, and generate regular reports for management review.</li>
<li>Ensure compliance with health, safety, and regulatory requirements relevant to retail operations in Madinah.</li>
<li>Oversee cash management, merchandising, stock levels, and store presentation to maximize operational efficiency.</li>
<li>Collaborate with marketing and supply chain teams to coordinate local campaigns and product launches.</li>
</ul><h3 class="jobSectionHeader">Qualifications &amp; Skills &ndash; Retail Management, Communication &amp; Leadership</h3><ul>
<li>Bachelor&rsquo;s degree in Business Administration, Retail Management, or a related field.</li>
<li>3&ndash;5 years of proven experience in retail management, preferably as a Store Manager or Assistant Manager.</li>
<li>Excellent leadership skills with the ability to motivate, develop, and manage diverse teams.</li>
<li>Strong problem-solving, decision-making, and conflict resolution abilities.</li>
<li>Effective communication skills in both Arabic and English (written and verbal).</li>
<li>Strong organizational skills, attention to detail, and proficiency in Microsoft Office and POS/ERP systems.</li>
<li>Customer-focused mindset with a drive for excellence and innovation.</li>
<li>Willingness to work flexible hours, including weekends and holidays, as required.</li>
</ul><h4 class="jobSectionHeader">Core Attributes &ndash; Commercial Acumen, Adaptability &amp; Teamwork in Store Management</h4><ul>
<li>Proven ability to achieve sales targets and deliver results in a dynamic retail environment.</li>
<li>Adaptable, energetic, and resilient team player ready to lead by example.</li>
<li>Strong sense of ownership, accountability, and commitment to continuous improvement.</li>
<li>Value-driven approach that prioritizes inclusivity, fairness, and integrity in all actions.</li>
</ul><h5 class="jobSectionHeader">Career Development &ndash; Grow as a Retail Leader in Madinah</h5><ul>
<li>Access to ongoing training and professional development to support your growth.</li>
<li>Opportunities to lead new initiatives, manage high-visibility projects, and advance within the company.</li>
<li>Competitive compensation and recognition for outstanding performance and leadership.</li>
<li>Supportive company culture that values diversity and your unique contributions.</li>
</ul><h6 class="jobSectionHeader">How to Apply &ndash; Elevate Your Store Manager Career in Madinah</h6>
Ready to shape the customer experience and store success in Madinah? Submit your resume and a brief cover letter via our online application portal. Highlight your achievements in retail management, your passion for team leadership, and your vision for delivering retail excellence. We look forward to seeing how you will make a difference as our next Store Manager in Madinah!</div>

مدير معرض - مدينة المنورة I Store Manager - Mdinah

Apparel Group

<div>
 
 Job Description
 
 
 
 
 Position Objective:
 
 
 
 Responsible for overseeing and managing the daily operations of the store, ensuring a seamless and positive shopping experience for customers, maintaining store standards, achieving financial targets and relaying feedback about customers and products to relevant role holders. This role requires a strong blend of leadership, organizational skills, and a deep understanding of the fashion retail market.
 
 
 
 Key Responsibility:
 
 
 
 
 Financial:
 
 
 
 <ul>
 <li>
 To drive the store team to achieve the store target and store KPIs.
 </li>
 <li>
 To ensure store shrinkage to be less than 0.2% of the cost of sale.
 
 
 </li>
 </ul>
 
 Process:
 
 
 
 <ul>
 <li>
 To conduct regular financial and stock audits.
 </li>
 <li>
 To regularly update track and communicate the store dashboard.
 </li>
 <li>
 To maintain the VM standards in the store.
 </li>
 <li>
 To maintain the employee records.(Leave Management, Passport, Performance and conduct History, roster management)
 </li>
 <li>
 Oversee day-to-day store operations, including opening and closing procedures.
 </li>
 <li>
 Set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement.
 </li>
 <li>
 Conduct regular team meetings to communicate goals, performance expectations, and provide constructive feedback.
 </li>
 <li>
 Implement and enforce company policies and procedures to ensure compliance.
 </li>
 <li>
 Communicate regularly with higher management, providing updates on store performance, challenges, and opportunities.
 </li>
 <li>
 Develop and implement action plans based on performance metrics to drive results.
 </li>
 <li>
 Maintaining the back store operation and replenishment of the merchandise.
 </li>
 <li>
 Implement and enforce security measures to prevent theft and ensure the safety of both customers and employees.
 </li>
 <li>
 Recruit, train, and develop a high-performing sales team.
 </li>
 <li>
 Monitor and manage store expenses, budgets, and financial goals.
 
 
 </li>
 </ul>
 
 Customer:
 
 
 
 <ul>
 <li>
 To drive the store team to achieve club apparel, NPS and DSES goals.
 </li>
 <li>
 To maintain a relationship with the mall management.
 </li>
 <li>
 To effectively communicate with the office back-end team regarding store-related activities.
 </li>
 <li>
 Address customer inquiries and concerns promptly, striving to exceed customer expectations.
 </li>
 <li>
 To manage people in regards with performance and conduct of store employees.
 
 
 </li>
 </ul>
 
 Learning:
 
 
 
 <ul>
 <li>
 To constantly upgrade the skills of self and team and create a pipeline of future store managers
 </li>
 <li>
 Identifying the learning gaps of the team and creating a process to address the same.
 </li>
 <li>
 Conduct training sessions for new hires and ongoing product knowledge sessions for the team.
 
 
 </li>
 </ul>
 
 Desired Experience:
 
 
 
 The ideal Store Manager in a retail company should have 5+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.
</div>

Store Manager

Cenomi Retail

Main PurposeLead the Decathlon store to become the local reference for sport by balancing: People: build a motivated, happy, and skilled team. Planet: drive sustainable and eco-friendly practices. Profit: ensure healthy sales growth and profitability.&nbsp;Key Responsibilities1. Business Projecto Design and implement a local omnichannel commercial strategy.o Offer sustainable solutions (second-hand, rental, repair).o Build partnerships and engage with the local community.2. Customer Experienceo Grow sales and services across all channels.o Guarantee customer satisfaction and safety.o Optimize team schedules and store organization.o Manage resources responsibly (waste, energy, transport).3. Team &amp; People Managemento Motivate, train, and develop teammates.o Ensure compliance with labor laws and company policies.o Recruit and structure the team for future challenges (digital,sustainability).&nbsp;Core Skills Behavioral: communication, decision-making, customer focus, adaptability, teamwork,strategic mindset. Technical: project &amp; business management, data &amp; security, labor &amp; trade law,sustainability, crisis management.&nbsp;Stakeholders Customers and local community. Store teammates and peers. Regional/local leaders. Partners and institutions.

Five Season Optical

<div>
 
 The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.&nbsp;
 
 
 &nbsp;
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Set and execute sales performance goals to increase profitability
 </li>
 <li>
 Hire, train, and assess store employee's productivity and performance
 </li>
 <li>
 Maintain orderly, presentable appearance of the store
 </li>
 <li>
 Oversee stock and store operations
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 High school education or equivalent experience
 </li>
 <li>
 Customer centric with a positive attitude
 </li>
 <li>
 Experience in the field of optics 2+ years
 </li>
 </ul>
 
 
 
 
 سيكون المرشح المثالي مسؤولاً عن أداء المبيعات وإرضاء العملاء وتدريب الموظفين وتطويرهم. ستعمل على تعزيز ولاء العملاء وتوسيع حضور علامتنا التجارية. سيتولى المرشح المثالي قيادة هذه الجهود بموقف يركز على العملاء.
 
 
 
 
 
 المسؤوليات
 
 
 
 
 
 تحديد وتنفيذ أهداف أداء المبيعات لزيادة الربحية
 
 
 
 
 
 تعيين وتدريب وتقييم إنتاجية وأداء موظفي المتجر
 
 
 
 
 
 الحفاظ على المظهر المنظم والجذاب للمتجر
 
 
 
 
 
 الإشراف على عمليات المخزون والمتجر
 
 
 
 
 
 المؤهلات
 
 
 
 
 
 شهادة الثانوية العامة أو ما يعادلها من خبرة
 
 
 التركيز على العملاء والتفكير الإيجابي
 
 
 خبرة في مجال البصريات لا تقل عن سنتين
 
</div>

Store Manager-مدير فرع

<div>
 
 About Us
 
 
 
 &ldquo;Apparel Group is a global fashion and lifestyle retail conglomerate residing at the crossroads of the modern economy &ndash; Dubai, United Arab Emirates. Today, the Apparel Group caters to thousands of eager shoppers through its more than 1750+ stores and 75+ brands across all platforms employing 17,000 multicultural staff covering four continents.
 
 
 Apparel group has carved its strong presence not only in the UAE, Kuwait, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Singapore, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines. Also, Apparel Group provides customers the experience of shopping from the comfort of their own home with ease and convenience via our E-Commerce site 6thStreet.com
 
 
 Apparel Group Operates Brands from around the world, originating from USA, Canada, Europe, Australia, Asia and include leading names in Fashion, Footwear &amp; Lifestyle such as Tommy Hilfiger, Charles &amp; Keith, Skechers, Aldo, Nine West, Aeropostale, Jamie&rsquo;s Italian to name a few and other key brands include Tim Hortons, Cold Stone Creamery, Inglot, Rituals etc..
 
 
 The Apparel Group owes its amazing growth to the vision and guidance of its dynamic Chairman, Nilesh Ved, who has taken the company from strength to strength since its inception in the last two decades.&rdquo;
</div>

<div>
 
 Job Description
 
 
 
 
 Objective:
 
 
 
 <ul>
 <li>
 Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
 </li>
 <li>
 Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures
 </li>
 <li>
 End to end store responsibility in absence of Store Manager
 </li>
 <li>
 Promote the Loyalty Program of the company for maximizing loyalty and repeat sales
 </li>
 <li>
 Provide feedback to the Store Manager and Area Manager with regards to employees and products.
 
 
 </li>
 </ul>
 
 Key Responsibility:
 
 
 
 <ul>
 <li>
 Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss
 </li>
 <li>
 Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
 </li>
 <li>
 Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales
 </li>
 <li>
 Assisting the Store Manager in implementation of operating procedures at the store as per the company standards
 </li>
 <li>
 Ensure the brand and company&rsquo;s policies and procedures are adhered by all the staff at all the times
 </li>
 <li>
 Regularly audits own store administration and resolve any issues
 </li>
 <li>
 Manage the daily roaster, leave and grievances of the retail staff
 </li>
 <li>
 Maintain the visual merchandising standards at the stores all the time as per set VM standards
 </li>
 <li>
 Promote the Club Apparel Loyalty Program of the company for repeat sales
 </li>
 <li>
 Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products
 </li>
 <li>
 Ensure awareness and vigilance at all times of security in the store without any negligence
 </li>
 <li>
 Must be updated about the various brands of the group for suggestive selling to the customers
 </li>
 <li>
 End to end store responsibility in absence of Store Manager
 </li>
 <li>
 Must be physically fit to stand for extended hours and heavy lifting
 
 
 </li>
 </ul>
 
 Desired Experience:
 
 
 
 The ideal Store Supervisor in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.
</div>

Supervisor

Zegna

<div>
 
 JOB CON
 
 
 TENT
 
 
 
 As a Zegna Assistant Store Manager you will support the Store Manager in all the activities related to store business objectives, including sales development, staff management and operational activities. You will cultivate a genuine customer-centric culture gaining a deep understanding of the client, ensuring personalized service levels and building authentic and lasting relationships. You will be a dynamic and inspiring leader building an energized, accountable and effective team.
 
 
 
 Functional Responsibilities
 
 
 
 <ul>
 <li>
 Achieve individual daily, weekly, monthly and yearly sales and KPI's targets while ensuring a warm and personalized customer experience.
 </li>
 <li>
 Support the Store Manager in preparing and executing the Morning Briefing, translating store KPI's into action plans for the team.
 </li>
 <li>
 Actively support the team on the sales floor to optimize productivity; actively coach the team to enhance individual performance.
 </li>
 <li>
 Provide accurate and effective staff schedules to Store manager by analysing the traffic trends to ensure the adequate floor coverage
 </li>
 <li>
 Collaborate with Store Manager and local Marketing and CRM to develop and implement localized clientelling initiatives to generate new and activate lapsed clients.
 </li>
 <li>
 Implement and supervise the execution of the Selling Flow.
 </li>
 <li>
 Create a warm and friendly store environment aligned with our casual luxury brand. Develop "story telling" capabilities within the team to ensure the highest level of customer connection.
 </li>
 <li>
 Ensure that client outreach is personalized and aligned with personal interests, lifestyle, etc.
 </li>
 <li>
 Monitor periodic CRM/Marketing KPI's and reporting to capture meaningful customer data for building relationship and ensuring the appropriate customer data collection through the appropriate tools.
 </li>
 <li>
 Communicate information related to Company/Region priorities and goals and nurture a positive and dynamic internal environment.
 </li>
 <li>
 Embrace and promote change and transformation and actively inspire others to do the same.
 </li>
 <li>
 Facilitate the on-boarding plan for every new employee.
 </li>
 <li>
 Provide regular individual feedback (daily/weekly/monthly).
 </li>
 <li>
 Coach store team to develop competencies and support their growth; ensure training program deployment.
 </li>
 <li>
 Motivate and engage the team by maintaining high performance standards.
 </li>
 <li>
 Support the Store Manager in identifying training needs and ensuring the implementation of training activities
 </li>
 <li>
 Is aware of the employees&rsquo; problems and takes any actions to help problem solving, informing Store Manager and HR
 </li>
 <li>
 Work with Store Manager to provide effective feedback on products and collections and keeping up to date on stock situation, consolidation and transfers
 </li>
 <li>
 Ensure the implementation of VM guidelines, in collaboration with Store Manager and VM, to ensure interior and exterior image.
 </li>
 <li>
 Ensure the implementation of Company guidelines in terms of store experience (team grooming, music, video, food and beverage etc.) and store maintenance.
 </li>
 <li>
 Support Store Manager in planning and organizing the team &lsquo;s attendance to product trainings and in achieving trainings' goals
 </li>
 <li>
 Ensure the store team adheres to guidelines policies and procedures in all areas of operational activities and inform Store Manager of any non compliant aspect.
 </li>
 <li>
 Sponsor, execute and supervise the adoption of the Zegna Code of Ethics.
 </li>
 <li>
 Supervise the logistic procedures and the stock management.
 </li>
 <li>
 In collaboration with Store Manager, ensure the adoption of H&amp;S regulations and the attendance of the store team on H&amp;S specific training courses.
 </li>
 <li>
 Ensure and supervise the usage of digital services to increase business opportunities and virtual sales and to improve customer service
 
 
 </li>
 </ul>
 
 Education/ Qualification
 
 
 
 <ul>
 <li>
 Graduate in any discipline with tertiary qualifications in sales.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 5 to 7 years&rsquo; experience in high end fashion industry preferably involving direct sales.
 
 
 </li>
 </ul>
 
 Functional Skills &amp; Specific Knowledge
 
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Good command of spoken and written English essential
 </li>
 <li>
 Knowledge of other languages including Arabic/Italian advantageous
 </li>
 <li>
 Pleasant personality and good grooming
 </li>
 <li>
 Computer literate with knowledge of basic accounting procedures
 </li>
 <li>
 Ability to take ownership of the business
 
 
 </li>
 </ul>
 COMPETENCIES
 
 
 <ul>
 <li>
 Achievement Drive
 </li>
 <li>
 Building Relationships
 </li>
 <li>
 Empathy
 </li>
 <li>
 Influencing
 </li>
 <li>
 Serving Customers
 </li>
 <li>
 Team Working
 </li>
 <li>
 Conceptual Thinking
 </li>
 <li>
 Developing Potential
 </li>
 <li>
 Driving Performance
 </li>
 <li>
 Leadership
 </li>
 </ul>
</div>

Assistant Store Manager

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مدير معرض - مدينة المنورة I Store Manager - Mdinah

Store Manager

Store Manager

Store Manager-مدير فرع

Store Manager

Supervisor

Assistant Store Manager