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store manager (riyadh park mall) Jobs in Riyadh

store manager (riyadh park mall)

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store manager

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Store Manager | Majid Al Futtaim LifeStyle | Operations
 
 
 
 Role Summary
 
 
 
 The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Ensure that the highest levels of customer service are delivered by the entire store team at all times.
 </li>
 <li>
 Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
 </li>
 <li>
 Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
 </li>
 <li>
 Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
 </li>
 <li>
 Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
 </li>
 <li>
 Ensure all Company Health &amp; Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
 </li>
 <li>
 Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
 </li>
 <li>
 Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 4 &ndash; 5 years&rsquo; industry experience with Managerial Background experience
 </li>
 <li>
 A proven record of maximizing business performance
 </li>
 <li>
 Good understanding of main customer segments and helps team to understand them.
 </li>
 <li>
 Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made.
 </li>
 <li>
 Makes hard decisions, knows when to make a call versus delegating upwards
 </li>
 </ul>
</div>

Store Manager

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 JOB TITLE
 
 
 
 Store Manager | Majid Al Futtaim LifeStyle | Operations
 
 
 
 ROLE SUMMARY
 
 
 
 The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Ensure that the highest levels of customer service are delivered by the entire store team at all times.
 </li>
 <li>
 Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
 </li>
 <li>
 Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
 </li>
 <li>
 Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
 </li>
 <li>
 Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
 </li>
 <li>
 Ensure all Company Health &amp; Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
 </li>
 <li>
 Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
 </li>
 <li>
 Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.
 </li>
 </ul>
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 4 &ndash; 5 years&rsquo; industry experience with Managerial Background experience
 </li>
 <li>
 A proven record of maximizing business performance
 </li>
 <li>
 Good understanding of main customer segments and helps team to understand them.
 </li>
 <li>
 Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made.
 </li>
 <li>
 Makes hard decisions, knows when to make a call versus delegating upwards
 </li>
 </ul>
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Skillsearch

<div>
 
 
 Merchandise Store Manager
 
 
 
 
 
 
 
 Job description:
 
 
 
 We are looking for a remote Store Manager to oversee our client's game/store platform&rsquo;s store operations: product content, pricing, promotions, policies, and performance analytics.
 
 
 
 
 
 You&rsquo;ll coordinate with marketing, tech and customer service teams to ensure a smooth and attractive store experience for players.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage store content: add products, set pricing, update bundles and promotions.
 </li>
 <li>
 Analyze sales data, promotions, subscriptions, digital products; propose improvements to increase revenue.
 </li>
 <li>
 Coordinate with the tech team to ensure payment integration, UX, fix store-related issues.
 </li>
 <li>
 Work with the marketing team to create campaigns, discounts, coupons for players.
 </li>
 <li>
 Ensure compliance with commerce policies, data protection, and transaction transparency.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Minimum 2 years experience managing a digital store, or digital commerce platform.
 </li>
 <li>
 Strong analytical skills in reading sales/performance data.
 </li>
 <li>
 Knowledge of payment systems, user experience, digital storefront interfaces.
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Ability to work remotely, make commercial decisions, and multitask in a dynamic environment
 </li>
 </ul>
 
 
</div>

Merchandise Store Manager

sfaqat | صفقات

Job Description:The Store Manager is responsible for overseeing the daily operations of a retail store to ensure smooth functioning, high customer satisfaction, and achievement of sales targets. This role includes managing staff, maintaining inventory, ensuring visual merchandising standards, and handling administrative and financial tasks.Key Responsibilities:<ul><li>Supervise and lead store staff, including scheduling, training, and performance management.</li><li>Drive sales performance and achieve monthly/quarterly revenue targets.</li><li>Ensure excellent customer service and resolve customer complaints efficiently.</li><li>Oversee inventory control, stock levels, and product ordering.</li><li>Maintain store cleanliness, organization, and visual merchandising standards.</li><li>Monitor and manage store expenses, cash handling, and daily reconciliation.</li><li>Enforce company policies, safety procedures, and compliance standards.</li><li>Prepare daily, weekly, and monthly operational reports.</li></ul>Requirements:<ul><li>Proven experience in retail or store management.</li><li>Strong leadership, communication, and interpersonal skills.</li><li>Excellent problem-solving and organizational abilities.</li><li>Ability to work in a fast-paced environment and handle multiple tasks.</li><li>Proficiency in point-of-sale systems and Microsoft Office.</li><li>High school diploma or equivalent; bachelor&rsquo;s degree in business or related field is a plus.</li></ul>&#1575;&#1604;&#1605;&#1587;&#1605;&#1609; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1610;: &#1605;&#1583;&#1610;&#1585; &#1605;&#1578;&#1580;&#1585;&#1575;&#1604;&#1608;&#1589;&#1601; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1610;:&#1605;&#1583;&#1610;&#1585; &#1575;&#1604;&#1605;&#1578;&#1580;&#1585; &#1605;&#1587;&#1572;&#1608;&#1604; &#1593;&#1606; &#1573;&#1583;&#1575;&#1585;&#1577; &#1575;&#1604;&#1593;&#1605;&#1604;&#1610;&#1575;&#1578; &#1575;&#1604;&#1610;&#1608;&#1605;&#1610;&#1577; &#1604;&#1604;&#1605;&#1578;&#1580;&#1585;&#1548; &#1608;&#1590;&#1605;&#1575;&#1606; &#1587;&#1610;&#1585; &#1575;&#1604;&#1593;&#1605;&#1604; &#1576;&#1603;&#1601;&#1575;&#1569;&#1577;&#1548; &#1608;&#1578;&#1581;&#1602;&#1610;&#1602; &#1585;&#1590;&#1575; &#1575;&#1604;&#1593;&#1605;&#1604;&#1575;&#1569;&#1548; &#1608;&#1575;&#1604;&#1608;&#1589;&#1608;&#1604; &#1573;&#1604;&#1609; &#1575;&#1604;&#1571;&#1607;&#1583;&#1575;&#1601; &#1575;&#1604;&#1576;&#1610;&#1593;&#1610;&#1577; &#1575;&#1604;&#1605;&#1581;&#1583;&#1583;&#1577;. &#1610;&#1588;&#1605;&#1604; &#1575;&#1604;&#1583;&#1608;&#1585; &#1575;&#1604;&#1573;&#1588;&#1585;&#1575;&#1601; &#1593;&#1604;&#1609; &#1575;&#1604;&#1605;&#1608;&#1592;&#1601;&#1610;&#1606;&#1548; &#1605;&#1578;&#1575;&#1576;&#1593;&#1577; &#1575;&#1604;&#1605;&#1582;&#1586;&#1608;&#1606;&#1548; &#1575;&#1604;&#1581;&#1601;&#1575;&#1592; &#1593;&#1604;&#1609; &#1605;&#1593;&#1575;&#1610;&#1610;&#1585; &#1575;&#1604;&#1593;&#1585;&#1590; &#1575;&#1604;&#1576;&#1589;&#1585;&#1610;&#1548; &#1608;&#1573;&#1583;&#1575;&#1585;&#1577; &#1575;&#1604;&#1605;&#1607;&#1575;&#1605; &#1575;&#1604;&#1573;&#1583;&#1575;&#1585;&#1610;&#1577; &#1608;&#1575;&#1604;&#1605;&#1575;&#1604;&#1610;&#1577;.&#1575;&#1604;&#1605;&#1607;&#1575;&#1605; &#1608;&#1575;&#1604;&#1605;&#1587;&#1572;&#1608;&#1604;&#1610;&#1575;&#1578;:<ul><li>&#1575;&#1604;&#1573;&#1588;&#1585;&#1575;&#1601; &#1593;&#1604;&#1609; &#1601;&#1585;&#1610;&#1602; &#1575;&#1604;&#1593;&#1605;&#1604; &#1583;&#1575;&#1582;&#1604; &#1575;&#1604;&#1605;&#1578;&#1580;&#1585;&#1548; &#1576;&#1605;&#1575; &#1601;&#1610; &#1584;&#1604;&#1603; &#1580;&#1583;&#1608;&#1604;&#1577; &#1575;&#1604;&#1583;&#1608;&#1575;&#1605;&#1575;&#1578;&#1548; &#1575;&#1604;&#1578;&#1583;&#1585;&#1610;&#1576;&#1548; &#1608;&#1578;&#1602;&#1610;&#1610;&#1605; &#1575;&#1604;&#1571;&#1583;&#1575;&#1569;.</li><li>&#1583;&#1601;&#1593; &#1575;&#1604;&#1571;&#1583;&#1575;&#1569; &#1575;&#1604;&#1576;&#1610;&#1593;&#1610; &#1608;&#1578;&#1581;&#1602;&#1610;&#1602; &#1575;&#1604;&#1571;&#1607;&#1583;&#1575;&#1601; &#1575;&#1604;&#1588;&#1607;&#1585;&#1610;&#1577; &#1608;&#1575;&#1604;&#1585;&#1576;&#1593; &#1587;&#1606;&#1608;&#1610;&#1577;.</li><li>&#1590;&#1605;&#1575;&#1606; &#1578;&#1602;&#1583;&#1610;&#1605; &#1582;&#1583;&#1605;&#1577; &#1593;&#1605;&#1604;&#1575;&#1569; &#1605;&#1605;&#1578;&#1575;&#1586;&#1577; &#1608;&#1575;&#1604;&#1578;&#1593;&#1575;&#1605;&#1604; &#1605;&#1593; &#1575;&#1604;&#1588;&#1603;&#1575;&#1608;&#1609; &#1576;&#1601;&#1593;&#1575;&#1604;&#1610;&#1577;.</li><li>&#1605;&#1578;&#1575;&#1576;&#1593;&#1577; &#1575;&#1604;&#1605;&#1582;&#1586;&#1608;&#1606; &#1608;&#1575;&#1604;&#1591;&#1604;&#1576;&#1575;&#1578; &#1608;&#1590;&#1605;&#1575;&#1606; &#1578;&#1608;&#1601;&#1585; &#1575;&#1604;&#1605;&#1606;&#1578;&#1580;&#1575;&#1578;.</li><li>&#1575;&#1604;&#1581;&#1601;&#1575;&#1592; &#1593;&#1604;&#1609; &#1606;&#1592;&#1575;&#1601;&#1577; &#1608;&#1578;&#1606;&#1592;&#1610;&#1605; &#1575;&#1604;&#1605;&#1578;&#1580;&#1585; &#1608;&#1578;&#1591;&#1576;&#1610;&#1602; &#1605;&#1593;&#1575;&#1610;&#1610;&#1585; &#1575;&#1604;&#1593;&#1585;&#1590; &#1575;&#1604;&#1576;&#1589;&#1585;&#1610;.</li><li>&#1573;&#1583;&#1575;&#1585;&#1577; &#1575;&#1604;&#1605;&#1589;&#1575;&#1585;&#1610;&#1601; &#1575;&#1604;&#1606;&#1602;&#1583;&#1610;&#1577;&#1548; &#1608;&#1575;&#1604;&#1605;&#1581;&#1575;&#1587;&#1576;&#1577; &#1575;&#1604;&#1610;&#1608;&#1605;&#1610;&#1577;&#1548; &#1608;&#1575;&#1604;&#1578;&#1587;&#1608;&#1610;&#1575;&#1578; &#1575;&#1604;&#1605;&#1575;&#1604;&#1610;&#1577;.</li><li>&#1575;&#1604;&#1578;&#1571;&#1603;&#1583; &#1605;&#1606; &#1575;&#1604;&#1575;&#1604;&#1578;&#1586;&#1575;&#1605; &#1576;&#1587;&#1610;&#1575;&#1587;&#1575;&#1578; &#1575;&#1604;&#1588;&#1585;&#1603;&#1577; &#1608;&#1573;&#1580;&#1585;&#1575;&#1569;&#1575;&#1578; &#1575;&#1604;&#1587;&#1604;&#1575;&#1605;&#1577; &#1608;&#1575;&#1604;&#1575;&#1605;&#1578;&#1579;&#1575;&#1604;.</li><li>&#1573;&#1593;&#1583;&#1575;&#1583; &#1578;&#1602;&#1575;&#1585;&#1610;&#1585; &#1578;&#1588;&#1594;&#1610;&#1604;&#1610;&#1577; &#1610;&#1608;&#1605;&#1610;&#1577; &#1608;&#1571;&#1587;&#1576;&#1608;&#1593;&#1610;&#1577; &#1608;&#1588;&#1607;&#1585;&#1610;&#1577;.</li></ul>&#1575;&#1604;&#1605;&#1578;&#1591;&#1604;&#1576;&#1575;&#1578;:<ul><li>&#1582;&#1576;&#1585;&#1577; &#1587;&#1575;&#1576;&#1602;&#1577; &#1605;&#1579;&#1576;&#1578;&#1577; &#1601;&#1610; &#1605;&#1580;&#1575;&#1604; &#1573;&#1583;&#1575;&#1585;&#1577; &#1575;&#1604;&#1605;&#1578;&#1575;&#1580;&#1585; &#1571;&#1608; &#1575;&#1604;&#1576;&#1610;&#1593; &#1576;&#1575;&#1604;&#1578;&#1580;&#1586;&#1574;&#1577;.</li><li>&#1605;&#1607;&#1575;&#1585;&#1575;&#1578; &#1602;&#1610;&#1575;&#1583;&#1610;&#1577; &#1608;&#1578;&#1608;&#1575;&#1589;&#1604; &#1602;&#1608;&#1610;&#1577; &#1608;&#1602;&#1583;&#1585;&#1577; &#1593;&#1604;&#1609; &#1573;&#1583;&#1575;&#1585;&#1577; &#1601;&#1585;&#1602; &#1575;&#1604;&#1593;&#1605;&#1604;.</li><li>&#1605;&#1607;&#1575;&#1585;&#1575;&#1578; &#1578;&#1606;&#1592;&#1610;&#1605;&#1610;&#1577; &#1608;&#1581;&#1604; &#1605;&#1588;&#1603;&#1604;&#1575;&#1578; &#1593;&#1575;&#1604;&#1610;&#1577;.</li><li>&#1575;&#1604;&#1602;&#1583;&#1585;&#1577; &#1593;&#1604;&#1609; &#1575;&#1604;&#1593;&#1605;&#1604; &#1578;&#1581;&#1578; &#1575;&#1604;&#1590;&#1594;&#1591; &#1608;&#1575;&#1604;&#1578;&#1593;&#1575;&#1605;&#1604; &#1605;&#1593; &#1605;&#1607;&#1575;&#1605; &#1605;&#1578;&#1593;&#1583;&#1583;&#1577;.</li><li>&#1573;&#1580;&#1575;&#1583;&#1577; &#1575;&#1587;&#1578;&#1582;&#1583;&#1575;&#1605; &#1571;&#1606;&#1592;&#1605;&#1577; &#1606;&#1602;&#1575;&#1591; &#1575;&#1604;&#1576;&#1610;&#1593; &#1608;&#1576;&#1585;&#1575;&#1605;&#1580; &#1575;&#1604;&#1571;&#1608;&#1601;&#1610;&#1587;.</li><li>&#1588;&#1607;&#1575;&#1583;&#1577; &#1575;&#1604;&#1579;&#1575;&#1606;&#1608;&#1610;&#1577; &#1575;&#1604;&#1593;&#1575;&#1605;&#1577; &#1603;&#1581;&#1583; &#1571;&#1583;&#1606;&#1609;&#1563; &#1610;&#1601;&#1590;&#1604; &#1605;&#1606; &#1604;&#1583;&#1610;&#1607; &#1588;&#1607;&#1575;&#1583;&#1577; &#1580;&#1575;&#1605;&#1593;&#1610;&#1577; &#1601;&#1610; &#1573;&#1583;&#1575;&#1585;&#1577; &#1575;&#1604;&#1571;&#1593;&#1605;&#1575;&#1604; &#1571;&#1608; &#1605;&#1580;&#1575;&#1604; &#1584;&#1610; &#1589;&#1604;&#1577;.</li></ul>Job Type: Full-timePay: &#65020;4,500.00 - &#65020;5,000.00 per month

Store Manager ( مدير معرض )

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
Our Store Manager is responsible for driving the store business. They work towards achieving the store sales&rsquo; target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand&rsquo;s guidelines and stores processes.
Drive the Business
Lead by example and represent the brand by communicating its values and philosophy though all activates and interactions with customer and other team members.
Define, execute and monitor the store action plan to achieve sales targets and KPI's.
Manage the customer database to build strong relationship with customers and create future potential selling opportunities.
Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.
Think hybrid by leveraging all type of point of sales online and offline.
Team Leadership and Development.
Provide a clear vision to the team about the business and store's vision and key directions.
Identify, recruit, develop and retain strong talents.
Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
Act as a coach for the team members and promote growth mindset by leveraging the Group's available learning tools and platforms an constantly monitor the team's development plans and professional growth.
Ensure performance improvement plans are discussed and documented in a transparent manner.
Customer Experience.
Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIP's, leveraging customer data to proactively catering to their needs and preferences, the brand's ecommerce business including different activities, offerings, activations, etc.
Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.
Operational Excellence.
Ensure all sales and operational policies and procedures are followed and maintained in the store.
Ensure e-commerce orders are prepared within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.
Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app,OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or overwise trained on it.
Ensure all operating standards are followed from stock replenishment to organising displays as per the brand&rsquo;s VM guidelines.
Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.
Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.
What you&rsquo;ll need to succeed<ul><li>Team Leadership: Experience in managing and developing a sales team</li><li>Business Acumen: Demonstrated success in meeting or exceeding sales targets</li></ul>
<ul><li>Clienteling Expertise: Proven ability to manage and expand a client book using CRM tools</li><li>Communication &amp; Language Skills</li><li>Mandatory: Fluency in English</li><li>Styling &amp; Product Knowledge</li><li>In-depth understanding of luxury fashion trends, materials, and craftsmanship.</li><li>Ability to provide expert styling advice and personalized wardrobe curation.</li></ul>
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Store manager - MaxMara - Riyadh

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 Our Store Manager is responsible for driving the store business. They work towards achieving the store sales&rsquo; target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand&rsquo;s guidelines and stores processes.
 
 
 Drive the Business
 
 
 Lead by example and represent the brand by communicating its values and philosophy though all activates and interactions with customer and other team members.
 
 
 Define, execute and monitor the store action plan to achieve sales targets and KPI's.
 
 
 Manage the customer database to build strong relationship with customers and create future potential selling opportunities.
 
 
 Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.
 
 
 Think hybrid by leveraging all type of point of sales online and offline.
 
 
 Team Leadership and Development.
 
 
 Provide a clear vision to the team about the business and store's vision and key directions.
 
 
 Identify, recruit, develop and retain strong talents.
 
 
 Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
 
 
 Act as a coach for the team members and promote growth mindset by leveraging the Group's available learning tools and platforms an constantly monitor the team's development plans and professional growth.
 
 
 Ensure performance improvement plans are discussed and documented in a transparent manner.
 
 
 Customer Experience.
 
 
 Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIP's, leveraging customer data to proactively catering to their needs and preferences, the brand's ecommerce business including different activities, offerings, activations, etc.
 
 
 Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.
 
 
 Operational Excellence.
 
 
 Ensure all sales and operational policies and procedures are followed and maintained in the store.
 
 
 Ensure e-commerce orders are prepared within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.
 
 
 Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app,OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or overwise trained on it.
 
 
 Ensure all operating standards are followed from stock replenishment to organising displays as per the brand&rsquo;s VM guidelines.
 
 
 Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.
 
 
 Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.
 
 
 
 What You&rsquo;ll Need To Succeed
 
 
 
 <ul>
 <li>
 Team Leadership: Experience in managing and developing a sales team
 </li>
 <li>
 Business Acumen: Demonstrated success in meeting or exceeding sales targets
 </li>
 <li>
 Clienteling Expertise: Proven ability to manage and expand a client book using CRM tools
 </li>
 <li>
 Communication &amp; Language Skills
 </li>
 <li>
 Mandatory: Fluency in English
 </li>
 <li>
 Styling &amp; Product Knowledge
 </li>
 <li>
 In-depth understanding of luxury fashion trends, materials, and craftsmanship.
 </li>
 <li>
 Ability to provide expert styling advice and personalized wardrobe curation.
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
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Explore 985+ Store manager in Riyadh this December. Find roles across top companies and apply now to boost your career.

985 store manager jobs IN Riyadh

Store Manager

Store Manager

Store Manager

Merchandise Store Manager

Store Manager ( مدير معرض )

Store manager - MaxMara - Riyadh

Store manager - MaxMara - Riyadh