sales manager

commercial manager

office manager

operations manager

sales associate

store manager

Apparel Group

<div>
 
 Position Objective
 
 
 
 Responsible for overseeing and managing the daily operations of the store, ensuring a seamless and positive shopping experience for customers, maintaining store standards, achieving financial targets and relaying feedback about customers and products to relevant role holders. This role requires a strong blend of leadership, organizational skills, and a deep understanding of the fashion retail market.
 
 
 
 Financial
 
 
 
 Key Responsibility:
 
 
 <ul>
 <li>
 To drive the store team to achieve the store target and store KPIs.
 </li>
 <li>
 To ensure store shrinkage to be less than 0.2% of the cost of sale.
 
 
 </li>
 </ul>
 
 Process
 
 
 
 <ul>
 <li>
 To conduct regular financial and stock audits.
 </li>
 <li>
 To regularly update track and communicate the store dashboard.
 </li>
 <li>
 To maintain the VM standards in the store.
 </li>
 <li>
 To maintain the employee records.(Leave Management, Passport, Performance and conduct History, roster management)
 </li>
 <li>
 Oversee day-to-day store operations, including opening and closing procedures.
 </li>
 <li>
 Set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement.
 </li>
 <li>
 Conduct regular team meetings to communicate goals, performance expectations, and provide constructive feedback.
 </li>
 <li>
 Implement and enforce company policies and procedures to ensure compliance.
 </li>
 <li>
 Communicate regularly with higher management, providing updates on store performance, challenges, and opportunities.
 </li>
 <li>
 Develop and implement action plans based on performance metrics to drive results.
 </li>
 <li>
 Maintaining the back store operation and replenishment of the merchandise.
 </li>
 <li>
 Implement and enforce security measures to prevent theft and ensure the safety of both customers and employees.
 </li>
 <li>
 Recruit, train, and develop a high-performing sales team.
 </li>
 <li>
 Monitor and manage store expenses, budgets, and financial goals.
 
 
 </li>
 </ul>
 
 Customer
 
 
 
 <ul>
 <li>
 To drive the store team to achieve club apparel, NPS and DSES goals.
 </li>
 <li>
 To maintain a relationship with the mall management.
 </li>
 <li>
 To effectively communicate with the office back-end team regarding store-related activities.
 </li>
 <li>
 Address customer inquiries and concerns promptly, striving to exceed customer expectations.
 </li>
 <li>
 To manage people in regards with performance and conduct of store employees.
 
 
 </li>
 </ul>
 
 Learning
 
 
 
 <ul>
 <li>
 To constantly upgrade the skills of self and team and create a pipeline of future store managers
 </li>
 <li>
 Identifying the learning gaps of the team and creating a process to address the same.
 </li>
 <li>
 Conduct training sessions for new hires and ongoing product knowledge sessions for the team.
 
 
 </li>
 </ul>
 
 Desired Experience
 
 
 
 The ideal Store Manager in a retail company should have 5+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.
</div>

Store Manager

<div>
 
 Position Objective
 
 
 
 Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.
 
 
 
 Key Responsibility
 
 
 
 Sales and Customer Focus:
 
 
 <ul>
 <li>
 Consider the needs of the customers at all times
 </li>
 <li>
 Implements a high standard of customer focus within the store
 </li>
 <li>
 Leads by example in all aspects of customer service
 </li>
 <li>
 Actively seeks ways to achieve or exceed shop sales targets
 </li>
 <li>
 Ensures all members of team have an understanding of KPIs and targets to be achieved
 </li>
 <li>
 Ensures any promotional offers, regarding stock, are implemented within the store
 </li>
 <li>
 Implement strategies effectively to drive sales in the store
 
 
 </li>
 </ul>
 
 Store Administration
 
 
 
 <ul>
 <li>
 Regularly audits own store administration and resolve any issues
 </li>
 <li>
 Implements, within own store, any changes in administration procedure positively and effectively
 </li>
 <li>
 Collaborate with the Store Manager to set and achieve sales targets.
 </li>
 <li>
 Monitor sales performance and analyze key performance indicators (KPIs).
 </li>
 <li>
 Implement sales strategies to maximize revenue and meet business goals.
 </li>
 <li>
 Oversee inventory control and merchandising to optimize product availability.
 </li>
 <li>
 Ensure accurate stock levels through regular stock checks and replenishment.
 </li>
 <li>
 Ensure that the store layout and presentation align with brand standards.
 
 
 </li>
 </ul>
 
 Presentation And Management
 
 
 
 <ul>
 <li>
 To ensure store has the correct stock package and required stock levels to maximize sales potential
 </li>
 <li>
 Ensures high standard of visual merchandising and maintenance amongst all staff
 </li>
 <li>
 Effectively communicates any changes in stock or store layout to all members of the team
 </li>
 <li>
 Ensure that each member follow the retail standard
 </li>
 <li>
 Maintaining the back store operation and replenishment of the merchandise
 
 
 </li>
 </ul>
 
 Staffing &amp; Team Performance Management
 
 
 
 <ul>
 <li>
 Monitors/ Manages schedules for salesperson work hours, vacations and days off
 </li>
 <li>
 Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary
 </li>
 <li>
 Encourage full participation of salesperson in creating store goals and developing plans
 </li>
 <li>
 Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
 </li>
 <li>
 Maintain the leave of the staff
 
 
 </li>
 </ul>
 
 Security
 
 
 
 <ul>
 <li>
 Ensures security procedures are adhered to throughout the store.
 </li>
 <li>
 Maintains a high standard of security awareness, regarding stock and money, within store.
 
 
 </li>
 </ul>
 
 Other Job Deliverables
 
 
 
 <ul>
 <li>
 Carry out corrective action / progressive discipline as necessary
 </li>
 <li>
 Demonstrate dependability, reliability and punctuality.
 </li>
 <li>
 Maintain strict confidence of all employee and employment-related information.
 </li>
 <li>
 Demonstrate the highest level of integrity and ethics in all the decision-making process.
 
 
 </li>
 </ul>
 
 Desired Experience
 
 
 
 The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.
</div>

Assistant Store Manager

Giorgio Armani

<div>
 
 
 Store Manager, Giorgio Armani, Kingdom Mall
 
 
 
 
 
 
 The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands &ndash; Giorgio Armani, Emporio Armani and A|X Armani Exchange &ndash; are active in all the world&rsquo;s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.
 
 
 Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. The Armani style, in expressing a precise vision &ndash; down to the most minute detail, is a style in the truest sense of the word: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears.
 
 
 Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values through style. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.
 
 
 
 
 
 
 Context and Purpose of the job
 
 
 
 The Store Manager acts as the owner of the business, representing the brand and leading the store to achieve overall performance goals. This role is responsible for providing an exceptional client experience by being present on the sales floor and supporting all activities to meet store targets. The Store Manager leads and coaches the store team, fostering internal growth and succession planning.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 Sales &amp; Business Management
 
 
 <ul>
 <li>
 Drive sales growth and profitability, leveraging data insights to identify performance trends and optimize results.
 </li>
 <li>
 Analyze sales reports, KPIs, and market data (traffic, conversion, average ticket, UPT, CRM activity) to support decision-making and action planning.
 </li>
 <li>
 Ensure excellence in the sales ritual as per company policy, supervising customer service (presales, in-sales, aftersales) and relationship building.
 </li>
 <li>
 Professionally manage customer feedback and complaints, ensuring data is captured and analyzed for continuous improvement.
 </li>
 <li>
 Monitor store business metrics (sales mix, product performance, VM effectiveness) and take corrective actions where necessary.
 </li>
 <li>
 Report market trends, competitor insights, and customer feedback to central teams, supported by performance data and business analysis.
 </li>
 <li>
 Set realistic, measurable individual and team sales targets; track and report progress using analytical tools such as Power BI dashboards or internal reports.
 </li>
 <li>
 Support CRM initiatives through data segmentation and client analysis to increase repeat business and enhance customer loyalty.
 </li>
 </ul>
 
 
 
 
 
 Personnel Development and Management
 
 
 <ul>
 <li>
 Monitor team performance using KPIs and performance dashboards, providing data-based feedback and coaching for improvement.
 </li>
 <li>
 Conduct regular reviews and performance evaluations using measurable indicators (sales targets, productivity, clienteling activity, etc.).
 </li>
 <li>
 Manage morning briefs using performance data to guide focus areas and team priorities.
 </li>
 <li>
 Identify training needs through skill-gap analysis and recommend development initiatives aligned with performance objectives.
 </li>
 <li>
 Lead, motivate, and engage staff, ensuring alignment with the store&rsquo;s business and operational targets.
 </li>
 </ul>
 
 
 
 
 
 Operations and Business Analytics
 
 
 <ul>
 <li>
 Use data analysis tools (Power BI, Excel, internal dashboards) to track store KPIs, sales forecasts, and operational efficiency metrics.
 </li>
 <li>
 Monitor and optimize store operating costs (supplies, payroll, shipping, gifting) using budget variance and performance tracking.
 </li>
 <li>
 Ensure accurate and timely reporting of sales, cash, stock movements, and other KPIs.
 </li>
 <li>
 Maintain organized administrative and analytical reporting (sales reports, vendor data, HR records, performance dashboards, etc.).
 </li>
 <li>
 Ensure all company policies and operational procedures are followed, including HR, loss prevention, and health &amp; safety standards.
 </li>
 <li>
 Oversee staff scheduling and productivity planning based on data-driven analysis of traffic and sales patterns.
 </li>
 </ul>
 
 
 
 
 
 Strategic &amp; Analytical Contribution
 
 
 <ul>
 <li>
 Partner with central and regional teams to interpret data trends and propose store-level strategies for improvement.
 </li>
 <li>
 Support management with regular business performance summaries and insights derived from store analytics.
 </li>
 <li>
 Actively participate in performance review discussions, presenting clear, data-based insights on sales, staffing, and customer engagement.
 </li>
 </ul>
 
 
 
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Strong business acumen
 </li>
 <li>
 leadership abilities and motivational skills
 </li>
 <li>
 Excellent customer service orientation
 </li>
 <li>
 Passionate, confident, and organized
 </li>
 <li>
 Market and product knowledge, particularly in luxury/fashion
 </li>
 </ul>
 
 
 
 
 
 
 
 
 We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.
 
 
 
 
</div>

Store Manager, Giorgio Armani, Kingdom Mall

Kaffu Salla

<div>We are looking for a E-commerce Store Manager to oversee the day-to-day operations of an online store on Salla, optimize store performance, and enhance the customer shopping experience.
This role is ideal for someone with hands-on experience in managing e-commerce stores, improving product presentation, coordinating promotions, and driving better store performance through continuous optimization.
Key Responsibilities
Manage the day-to-day operations of the Salla store and ensure smooth store performance.
Upload, update, and organize products, collections, and store categories.
Optimize product pages, descriptions, images, and store merchandising for better conversion.
Coordinate promotions, discount campaigns, banners, and seasonal offers within the store.
Monitor store performance metrics and identify areas for improvement.
Work closely with marketing, content, and design to improve store presentation and customer journey.
Ensure the store experience is clear, attractive, and conversion-focused.
Support in implementing apps, store settings, and operational improvements when needed. 
Requirements 
<ul><li><ul><li><ul><li>
Proven experience managing e-commerce stores, preferably on Salla
</li><li>Strong understanding of product setup, merchandising, promotions, and store optimization
</li><li>Ability to track performance and identify actionable improvements
</li><li>Good coordination skills across marketing, content, and design
</li><li>Detail-oriented, organized, and commercially aware
</li><li>Experience in beauty, cosmetics, or consumer brands is a plus</li></ul></li></ul></li></ul>
Preferred / Nice to Have يفضل وجوده<ul><li>
Experience working directly with Salla merchants or in a similar e-commerce platform.</li><li>
Background in digital marketing or customer service roles.</li><li>
Familiarity with inventory management and order fulfillment processes.</li></ul> 
Important Note
This role is crucial in supporting Salla merchants through Kaffu Salla and directly contributes to their success in the e-commerce landscape.</div>

E-commerce Store Manager (Salla Merchants)

NICE ONE

<div>Join Nice One as a Store Manager in Dammam to lead store operations, drive sales performance, and deliver excellent customer experiences. This role is open to all candidates and supports diversity and inclusion. The ideal candidate is an organized leader, results-driven, and able to develop a high-performing team while representing Nice One professionally in the Dammam market.
<h2 class="jobSectionHeader">
Primary Responsibilities &ndash; Lead store operations and achieve commercial targets</h2>
<ul>
<li>Oversee daily store operations to ensure a safe, clean, and customer-friendly environment that aligns with company standards and local regulations.</li>
<li>Drive sales and profitability by setting clear targets, monitoring performance, and coaching the team to meet and exceed individual and store goals.</li>
<li>Recruit, train, schedule, and develop store staff, providing ongoing feedback, performance reviews, and coaching to build a motivated, customer-focused team.</li>
<li>Manage inventory, stock replenishment, and merchandising to maintain product availability and visual standards; coordinate with logistics and purchasing as needed.</li>
<li>Ensure accurate and efficient point-of-sale transactions, cash handling, daily reconciliation, and compliance with company financial procedures.</li>
<li>Deliver exceptional customer service by resolving escalated issues, monitoring service quality, and implementing improvements based on customer feedback.</li>
<li>Implement promotions, pricing, and visual merchandising directives to maximize sales impact and maintain brand presentation.</li>
<li>Prepare and submit regular reports on sales, staff performance, inventory, and store KPIs to the regional manager and participate in store meetings.</li>
<li>Ensure compliance with health, safety, and employment regulations and promote a respectful, inclusive workplace for all employees and customers.</li>
</ul>
<h3 class="jobSectionHeader">Qualifications and Skills &ndash; Operationally strong with people leadership</h3>
<ul>
<li>High school diploma or equivalent; additional education in business, retail management, or related fields is a plus.</li>
<li>Proven experience in retail store management or assistant management roles; demonstrated ability to meet sales targets and manage teams.</li>
<li>Strong leadership and coaching skills with the ability to motivate diverse teams and develop talent locally in Dammam.</li>
<li>Excellent verbal communication skills in Arabic; English proficiency is an advantage for reporting and coordination.</li>
<li>Comfortable using retail systems, POS terminals, inventory tools, and basic office software (Google Workspace or equivalents).</li>
<li>Good numerical skills and attention to detail for managing budgets, cash control, and inventory accuracy.</li>
<li>Valid driver's license and reliable transportation preferred for regional meetings or store-related errands within Dammam.</li>
<li>Flexible availability to work retail hours, including weekends and occasional evenings as required.</li>
</ul>
<h4 class="jobSectionHeader">Personal Attributes &ndash; Leadership, integrity, and customer focus</h4>
<ul>
<li>Customer-first mindset with a professional, approachable demeanor.</li>
<li>Results-driven, organized, and able to prioritize tasks in a fast-paced retail environment.</li>
<li>Reliable and punctual, demonstrating integrity and accountability in daily responsibilities.</li>
<li>Collaborative team player who supports colleagues and fosters a positive, inclusive workplace culture.</li>
<li>Proactive problem-solver who remains calm under pressure and implements practical solutions.</li>
</ul>
<h5 class="jobSectionHeader">Benefits and Work Conditions &ndash; Competitive package and growth opportunities</h5>
<ul>
<li>Competitive salary with performance-based bonuses or commission tied to store results.</li>
<li>Local role based in Dammam with opportunities for career progression within Nice One and regional responsibility for high performers.</li>
<li>On-the-job training in leadership, merchandising, inventory management, and company systems at no cost to employees.</li>
<li>Employee benefits consistent with company policy and local labor regulations.</li>
<li>An inclusive workplace that values diversity and equal opportunity for all applicants.</li>
</ul>
<h6 class="jobSectionHeader">How to Apply &ndash; Lead a Nice One store in Dammam</h6>

If you are an experienced retail leader ready to manage operations and grow a high-performing store team in Dammam, submit your CV through our online recruitment portal. Please include your city of residence, relevant management experience, and availability. We welcome applicants from all backgrounds and look forward to reviewing your application.</div>

مدير فرع -الدمام I Store Manager - Dammam

apm monaco

<div>Who are we?
Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.
We are looking for a passionate and dedicated individual to join our Saudi Arabia Riyadh team. Your mission will be to engage clients with exceptional service, helping to build the APM brand by fostering strong relationships with our in-store clients. 
Requirements 
<ul><li>
You love APM Monaco</li><li>
Minimum of 5 years of working experience in luxury retail / fashion retail, with min. 2 years in managerial position</li><li>
Track record of outstanding sales performance and CRM</li><li>
Support Store-in-Charge in sales and operation management, KPI analysis, rostering, visual merchandising, CRM, team management</li><li>
Fluency in English, Arabic &amp; other languages would be a plus</li><li>
Approachable personality and customer-service oriented</li><li>
Attractive and competitive package is offered</li><li>
Working location: Solitaire Mall</li></ul><ul><li>Candidate with less experience may be considered as Store Supervisor</li></ul> 
Benefits 
Why Join APM?<ul><li>
Global, Dynamic Team: Diverse and energetic workforce</li><li>
Growth Opportunities: We support your professional development</li><li>
Collaborative Culture: Teamwork and open communication</li><li>
Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts</li></ul>
Don't wait to join APM Monaco team. Apply now!</div>

Assistant Store Manager / Store Supervisor (Solitaire Mall)

Louis Vuitton

<div><div>Poste
<div>The Retail Learning Manager is responsible for designing, deploying, and delivering a structured learning and development strategy across assigned stores. The role supports business priorities by developing retail teams&rsquo; selling capabilities, leadership skills, and Client Experience excellence. Through consistent coaching, follow-up, and close partnership with Store Management, the Retail Learning Manager enables teams to perform at their highest level while fostering a strong feedback and development culture.</div></div> 

<div>Missions
<div>Learning Strategy &amp; Deployment
<ul><li>Translate and execute corporate learning strategies at store level in alignment with business priorities</li>
<li>Define and manage learning roll-out plans to support performance, engagement, and growth</li>
<li>Build and manage store learning calendars in partnership with Store Management</li>
<li>Contribute to regional and EMEA learning initiatives and projects</li></ul>
Coaching &amp; Talent Development
<ul><li>Lead a strong culture of in-store coaching across all retail roles, from Client Advisors to Managers</li>
<li>Support Retail Management in building tailored individual coaching and development plans</li>
<li>Maintain an active shop-floor presence to observe, coach, and provide structured feed-forward</li>
<li>Identify skill gaps and adapt training approaches accordingly</li>
<li>Identify and propose talents for internal learning programs, Academies, and EMEA workshops</li></ul>
Training Delivery &amp; Facilitation
<ul><li>Design, facilitate, and deliver core trainings including onboarding, inductions, selling skills, product trainings, floor management workshops, and Academies</li>
<li>Leverage role-play, on-the-floor coaching, and experiential learning to elevate the Client Experience</li>
<li>Partner closely with Merchandising, Clienteling, Retail Excellence, Supply Chain, and HR to deliver impactful learning experiences</li></ul>
Onboarding &amp; Integration
<ul><li>Ensure a consistent pre-onboarding and onboarding experience for all new joiners</li>
<li>Partner with HR and Managers to proactively plan onboarding journeys</li>
<li>Support Store and Team Managers in deploying onboarding programs across all retail roles</li></ul>
Reporting &amp; Learning Governance
<ul><li>Monitor and assess the quality, impact, and effectiveness of in-store learning initiatives</li>
<li>Ensure accurate tracking of training activities through the LMS</li>
<li>Support Store Management in mastering LMS tools and learning follow-up processes</li>
<li>Provide qualitative and quantitative feedback to key stakeholders on training outcomes and priorities</li></ul></div></div> 

<div>Profil
<div><ul><li>Strong coaching mindset with the ability to influence and develop teams at all levels</li>
<li>Excellent facilitation and communication skills</li>
<li>Highly collaborative, with the ability to partner cross-functionally</li>
<li>Structured, organized, and data-driven approach to learning impact</li>
<li>Strong presence on the shop floor with a deep understanding of retail dynamics</li></ul></div></div></div>

RETAIL LEARNING MANAGER

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