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artificial intelligence engineer Jobs in Riyadh

artificial intelligence engineer

agentic ai, engineer

ai & advanced analytic specialist Jobs in Riyadh

ai & advanced analytic specialist

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agentic ai engineer

MASTER-WORKS

<div>Master Works is looking for an Agentic AI, Engineer to join our growing team and design, build, and deploy agentic AI systems that can plan, reason, and act. The role covers both single-agent and multi-agent systems, as well as orchestration of workflows involving retrieval-augmented generation (RAG), context engineering, reasoning, tool calling, memory, and inter-agent communication. This role is ideal for a strong software engineer with hands-on AI/ML development experience and a passion for transforming generative AI models into reliable, goal-driven systems capable of solving complex, real-world business problems.
Key Responsibilities:<ul><li>
Architect, build, and deploy agentic AI systems that integrate AI agents with foundation models, enterprise systems, third-party tools, and APIs using established agentic frameworks or custom-built orchestrators.</li><li>
Build and maintain retrieval-augmented generation (RAG), memory, and reasoning pipelines that ground agent decisions in reliable, real-world data and enable persistent, contextual, and adaptive behavior.</li><li>
Design single-agent and multi-agent workflows, including planning, delegation, tool selection, handoffs, inter-agent communication, and human-in-the-loop controls.</li><li>
Optimize orchestration and reasoning performance while balancing autonomy, latency, cost, interpretability, reliability, and maintainability.</li><li>
Collaborate with Generative AI engineers, application engineers, MLOps engineers, and product teams to move agentic AI solutions from prototype to production.</li><li>
Monitor, evaluate, and benchmark agent performance, and help ensure AI systems are safe, accurate, trustworthy, observable, and capable of delivering a high-quality user experience.</li><li>
Document agent architectures, communication flows, guardrails, context-engineering strategies, memory design, tool interfaces, and orchestration logic to ensure clarity and reproducibility.</li><li>
Stay current with advances in agentic AI, multi-agent orchestration, RAG, model-context protocols, cognitive architectures, evaluation methods, and AI safety mechanisms.</li><li>
Collaborate with cross-functional teams to design and deliver complete AI solutions for customers.</li></ul> 

Requirements 
<ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Artificial Intelligence, Machine Learning, Data Science, Software Engineering, or a related field.</li><li>
2+ years of hands-on experience developing agentic AI systems, LLM-powered applications, or advanced Generative AI solutions.</li><li>
Preferably 5+ years of overall professional software engineering experience</li><li>
Contributions to open-source agentic AI frameworks, orchestration platforms, evaluation tooling, or agent communication protocols.</li><li>
Experience building microservices and deploying AI applications on cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP).</li><li>
Experience with AI safety, guardrails, observability, traceability, evaluation, and explainability for agentic AI systems.</li><li>
Experience deploying LLM or agentic workloads in production using containers, Kubernetes, CI/CD pipelines, and modern MLOps or LLMOps practices.</li></ul>
Job Location: HQ</div>

Agentic AI, Engineer

Qualcomm

<div>
 
 
 Company:
 
 
 
 
 Qualcomm Middle East Information Technology Company LLC
 
 
 
 
 Job Area:
 
 
 
 
 Engineering Group, Engineering Group &gt; Software Engineering
 
 
 
 
 General Summary:
 
 
 
 
 
 About Us
 
 
 
 Qualcomm is enabling a world where everyone and everything can be intelligently connected. You interact with products and technologies made possible by Qualcomm every day, including 5G-enabled smartphones that double as pro-level cameras and gaming devices, smarter vehicles and cities, and the technology behind the smart, connected factories that manufactured your latest purchase. Qualcomm 5G and AI innovations are the power behind the connected intelligent edge. You&rsquo;ll find our technologies behind and inside the innovations that deliver significant value across multiple industries and to billions of people every day.
 
 
 Qualcomm is growing its presence in Riyadh and is hiring Data Centre Engineers to support our expanding infrastructure across the region.
 
 
 As Saudi Arabia accelerates its digital transformation under Vision 2030, Qualcomm is investing in world‑class computing and data centre capabilities to power AI, cloud, and advanced connectivity at scale. This is a unique opportunity to work in a fast‑growing technology hub, supporting critical environments and helping shape the future of data centre operations in the Kingdom and beyond.
 
 
 
 
 About The Role
 
 
 
 
 We are seeking a Full-Stack Machine Learning Engineer to join our team, bridging AI solutions development with AI platform engineering for Qualcomm&rsquo;s AI Inference Suite and rack-scale data center deployments. This role involves designing, delivering, and supporting end-to-end AI services, agentic workflows, and fine-tuning pipelines, while enabling lifecycle automation, orchestration, and observability for large-scale data center environments.
 
 
 You will bring a strong combination of full-stack engineering expertise, machine learning proficiency, and infrastructure knowledge to build robust, scalable AI systems.
 
 
 
 
 Key Responsibilities Will Include:
 
 
 
 
 <ul>
 <li>
 API Development &amp; Optimization: Build and optimize API serving layers for AI inference workloads, ensuring model and hardware efficiency.
 </li>
 <li>
 Agentic Workflows &amp; RAG Pipelines: Develop intelligent agents and retrieval-augmented generation workflows using frameworks such as LangChain and crew.ai.
 </li>
 <li>
 Model Lifecycle Management: Implement production-grade bring-your-own-model and fine-tuning flows, including dataset ingestion, orchestration, evaluation, and deployment.
 </li>
 <li>
 LLM Runtime Integration: Work with various LLM runtimes (e.g., vLLM, Dynamo, llm-d) and leverage inference optimization techniques.
 </li>
 <li>
 SDK &amp; Tooling Contributions: Contribute to AI Inference Suite SDKs (Python/TypeScript/Java/Rust), CLI tools, and reference applications.
 </li>
 <li>
 Cluster Management: Design and maintain AI cluster management software for provisioning, orchestration, and monitoring.
 </li>
 <li>
 Telemetry &amp; Observability: Integrate out-of-band management via Redfish/IPMI and in-band telemetry using Prometheus/OpenTelemetry.
 </li>
 <li>
 Infrastructure-as-Code: Develop workflows using MAAS, Terraform, and Ansible for bare-metal and containerized deployments.
 </li>
 <li>
 Kubernetes Orchestration: Enable Kubernetes/Helm-based orchestration for inference clusters and multi-tenancy.
 </li>
 <li>
 Monitoring &amp; Dashboards: Build dashboards for rack health, inventory, and SLA compliance.
 </li>
 <li>
 Continuous Innovation: Stay current with GenAI trends, rack-scale AI orchestration, and data center best practices.
 
 
 
 </li>
 </ul>
 
 
 Minimum Qualifications
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Engineering, or related field.
 </li>
 <li>
 5+ years of software engineering experience; 3+ years in ML or HPC environments.
 </li>
 <li>
 Strong programming skills in Python, Rust/Go, and TypeScript, with solid software development fundamentals.
 </li>
 <li>
 Deep understanding of data structures and algorithms in distributed systems and high-performance computing contexts.
 </li>
 <li>
 Hands-on experience with Kubernetes, Helm, Prometheus/OpenTelemetry, and Ansible/Terraform.
 </li>
 <li>
 Practical experience with LLM runtimes, agent frameworks, and rack-scale orchestration.
 
 
 
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree in Computer Science, Machine Learning, or related field.
 </li>
 <li>
 Experience building inference and fine-tuning pipelines, as well as agentic workflows.
 </li>
 <li>
 Knowledge of data centre resource lifecycle management, out-of-band protocols (Redfish/IPMI), and MAAS/OpenStack.
 </li>
 <li>
 Exposure to scale-up data centre networking technologies (RoCE/RDMA/NVLink).
 </li>
 <li>
 Contributions to inference and GenAI model performance optimization.
 
 
 
 </li>
 </ul>
 
 
 What's On Offer
 
 
 
 
 Apart from working with great people, we offer the below:
 
 
 <ul>
 <li>
 Salary including housing &amp; transport allowance
 </li>
 <li>
 Stock (RSU's) and performance related bonus
 </li>
 <li>
 16 weeks fully paid Maternity Leave
 </li>
 <li>
 6 weeks fully paid Paternity Leave
 </li>
 <li>
 Employee stock purchase scheme
 </li>
 <li>
 Child Education Allowance
 </li>
 <li>
 Relocation and immigration support (if needed)
 </li>
 <li>
 Life and Medical Insurance
 </li>
 <li>
 Live+ Well Reimbursement for health and recreational membership fees
 
 
 
 </li>
 </ul>
 
 
 Minimum Qualifications:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience.
 
 
 
 </li>
 </ul>
 OR
 
 
 Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience.
 
 
 OR
 
 
 PhD in Engineering, Information Systems, Computer Science, or related field.
 
 
 <ul>
 <li>
 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc.
 </li>
 <li>
 References to a particular number of years experience are for indicative purposes only. Applications from candidates with equivalent experience will be considered, provided that the candidate can demonstrate an ability to fulfill the principal duties of the role and possesses the required competencies.
 
 
 
 </li>
 </ul>
 Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
 
 
 Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
 
 
 
 To all Staffing and Recruiting Agencies
 
 : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
 
 
 If you would like more information about this role, please contact Qualcomm Careers.
</div>

Full Stack Machine Learning Engineer (Datacentre AI Engineering) - Riyadh, KSA

Mindstream

HIRING &ndash; DATA SCIENTIST Location: Dhahran, Saudi Arabia Experience: 6&ndash;14 YearsMind Stream is seeking a highly skilled and experienced Data Scientist to join our growing team. The successful candidate will play a key role in developing, productionizing, and scaling advanced AI and Machine Learning solutions, ranging from Agentic AI workflows to Time-Series Forecasting and Anomaly Detection models.Key Responsibilities<ul><li>Design and deploy Generative AI (GenAI) solutions using LLMs, RAG, and Vector Databases.</li><li>Build multi-agent AI applications using LangGraph, LangChain, CrewAI, and AutoGen.</li><li>Develop and deploy Time-Series Forecasting and Anomaly Detection models.</li><li>Productionize ML models using Python, FastAPI, MLflow, Docker, and Kubernetes.</li><li>Collaborate on cloud infrastructure for AI/ML model deployment, scaling, and performance optimization.</li><li>Implement and maintain MLOps practices for end-to-end machine learning lifecycle management.</li></ul>Requirements<ul><li>6&ndash;14 years of professional experience in Data Science, Machine Learning, or a related field.</li><li>Strong programming skills in Python with hands-on experience using FastAPI.</li><li>Experience with GenAI technologies, LLMs, prompt engineering, RAG, and embeddings.</li><li>Familiarity with Agentic AI frameworks and multi-agent workflows.</li><li>Hands-on experience with Docker, Kubernetes, and CI/CD pipelines.</li><li>Knowledge of Cloud Platforms and MLOps practices.</li><li>Strong analytical, problem-solving, and communication skills.</li></ul>Application Question(s):<ul><li>How many years of professional experience do you have in Data Science, Machine Learning, or Artificial Intelligence?</li><li>How many years of hands-on experience do you have with Python?</li><li>Do you have professional experience developing APIs using FastAPI?</li><li>What is your level of experience with GenAI, LLMs, RAG, prompt engineering, and embeddings?</li><li>Do you have hands-on experience developing multi-agent AI applications or agentic workflows?</li><li>Do you have experience developing Time-Series Forecasting or Anomaly Detection models?</li><li>Do you have hands-on experience with MLflow, Docker, and Kubernetes?</li><li>Do you have experience with CI/CD pipelines and MLOps practices?</li><li>Which cloud platforms have you worked with? (AWS / Azure / GCP / Other)</li><li>Have you productionized and deployed Machine Learning or AI models at scale?</li><li>Are you willing to work full-time in Dhahran, Saudi Arabia?</li><li>What is your notice period or earliest joining date?</li><li>What is your current and expected monthly salary in SAR?</li></ul>Work Location: In person

DATA SCIENTIST

Globant

<div>At Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation. 
We are looking for an experienced Technical Project Manager to lead the delivery of a technology program for a premier banking institution in the UAE. This role sits at the intersection of technical delivery, agile program governance, and regulatory compliance. It requires someone equally comfortable running sprint ceremonies as they are briefing senior banking stakeholders on risk and delivery status.
The successful candidate will manage the end-to-end delivery of software initiatives&mdash;including emerging AI agentic solutions&mdash;within a highly regulated banking environment, ensuring alignment with regulatory standards, PCI DSS compliance, and internal governance frameworks.
Key Responsibilities
<ul><li>Own end-to-end delivery of technical projects and programs, managing scope, timeline, budget, and quality across multiple concurrent workstreams.
</li><li>Run and continuously improve Agile ceremonies (sprint planning, backlog refinement, stand-ups, reviews, retrospectives) across cross-functional engineering, product, and QA teams.
</li><li>Manage program governance by maintaining RAID logs (risks, assumptions, issues, dependencies), tracking cross-team dependencies, and driving timely risk mitigation.
</li><li>Act as the primary point of coordination between the delivery team and client stakeholders, translating technical progress into clear, business-relevant updates for senior executives.
</li><li>Oversee delivery of AI agentic and software engineering initiatives, working closely with engineering leads to ensure technical feasibility, architecture decisions, and realistic timelines.
</li><li>Ensure all delivery activities comply with regional central bank regulatory requirements, PCI DSS standards, and internal information security/audit policies.
</li><li>Coordinate SIT, UAT, and security/penetration testing phases, ensuring clear ownership between delivery and regulatory sign-off teams.
</li><li>Prepare and present executive-level reporting (steering committee decks, scope trackers, roadmaps, RAG status reports) tailored to senior banking leadership.
</li><li>Facilitate change management and governance ceremonies to document and approve scope changes, decisions, and commercial impacts through proper channels.
</li><li>Proactively identify delivery blockers, ambiguities, and process gaps (e.g., SLA gaps, terminology misalignment) and drive them to resolution before they impact delivery timelines.
</li></ul>Required Skills &amp; Experience
<ul><li>9+ years of project/program management experience, with a strong track record of delivering technology projects within financial services or banking.
</li><li>Proven hands-on experience managing Agile software development delivery (Scrum/Kanban/SAFe), including sprint governance, backlog management, and release planning.
</li><li>Exposure to AI agentic systems or generative AI product development (e.g., multi-agent orchestration, agentic workflows, or AI assistant platforms).
</li><li>Working knowledge of banking regulatory frameworks (including CBUAE standards, PCI DSS, and compliance coordination).
</li><li>Strong command of Agile governance disciplines: risk management, dependency tracking, RAID logs, and RACI frameworks in multi-vendor or client/delivery-partner environments.
</li><li>Excellent stakeholder communication skills with the ability to translate complex technical topics for executive audiences.
</li><li>Experience utilizing tools such as Jira, Linear, Confluence, or equivalent project tracking systems.
</li><li>Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
</li></ul>Preferred Qualifications
<ul><li>Certifications: PMP, PRINCE2, PMI-ACP, CSM, or SAFe.
</li><li>Prior experience delivering technology programs directly for or within a UAE/GCC banking institution.
</li><li>Familiarity with KYC/AML workflows, financial data connectivity, or regulatory auditability requirements for AI systems.
</li><li>Experience managing multi-vendor delivery models (client + consulting partner) in regulated industries.
</li></ul>This job can be filled in Dubai/UAE . 
Create with us digital products that people love. We will bring businesses and consumers together through AI technology and creativity, driving digital transformation to impact the world positively.
We may use AI and machine learning technologies in our recruitment process. Globant is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. Globant is also committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Final compensation offered is based on multiple factors such as the specific role, hiring location, as well as individual skills, experience, and qualifications. In addition to competitive salaries, we offer a comprehensive benefits package. Learn more about life at Globant here: Globant Experience Guide .</div>

Tech Project Manager

BMC Helix

<div>
 
 Due to Saudization guidelines, businesses in Saudi are required to meet specific quotas of Saudi employees. We are also prioritizing and looking forward to adding great Saudi talents to our team!
 
 
 
 Looking for details about our benefits? You can learn more about them by clicking
 
 HERE
 
 
 
 This Is Helix. Powered by You. At BMC Helix, we don&rsquo;t do ordinary. We&rsquo;re the AI-native engine behind the world&rsquo;s most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI. We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game&mdash;not just play it. We celebrate wins, support each other, and laugh a lot. We are the change makers. With decades of leadership and established trust in IT service and operations management, we&rsquo;re scaling with purpose&mdash;through organic innovation, strategic acquisitions, and relentless R&amp;D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision. We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.
 
 
 BU Description: As a Product Developer II, you will be working in BMC Helix Software&rsquo;s AI Office team where we are passionate about innovation and customer satisfaction. You will be responsible for developing prototypes and features for BMC Helix products &amp; helping customers with our BMC Helix Products to achieve their business needs. If your interest lies in getting involved in daily innovation-related challenges and you like to work in fast paced environment, then AI Office is the place to be. Primary Roles and Responsibilities: * You will be responsible for working in AI Office engineering activities like developing MVP/POC, designing lab etc. * You will be performing thorough problem analysis that results in resolution of product-related problems according to BMC Helix support standards. * You will be responsible for training and enablement for our Product Support TSAs, SE&rsquo;s. , Partners &amp; Customers. * You will be responsible to engage with Product Owners on requirement.
 
 
 Why Work Here? Because You&rsquo;ll Matter. We&rsquo;re not hiring for roles&mdash;we&rsquo;re hiring for impact. At Helix, you&rsquo;ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You&rsquo;ll see your ideas come to life&mdash;and your work make a difference. We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you&rsquo;re remote or in-office, you&rsquo;ll find space to show up fully and contribute meaningfully. You won&rsquo;t be boxed in&mdash;you&rsquo;ll be backed up. Make Your Mark At Helix If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere. EEOC Statement Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
 
 
 BMC Helix maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
</div>

Product Developer- Saudi Arabia

<div>
 
 Due to Saudization guidelines, businesses in Saudi are required to meet specific quotas of Saudi employees. We are also prioritizing and looking forward to adding great Saudi talents to our team!
 
 
 
 Looking for details about our benefits? You can learn more about them by clicking
 
 HERE
 
 
 
 This Is Helix. Powered by You. At BMC Helix, we don&rsquo;t do ordinary. We&rsquo;re the AI-native engine behind the world&rsquo;s most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI. We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game&mdash;not just play it. We celebrate wins, support each other, and laugh a lot. We are the change makers. With decades of leadership and established trust in IT service and operations management, we&rsquo;re scaling with purpose&mdash;through organic innovation, strategic acquisitions, and relentless R&amp;D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision. We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.
 
 
 BU Description: As a Product Developer I, you will be working in BMC Helix Software&rsquo;s AI Office team where we are passionate about innovation and customer satisfaction. You will be responsible for developing prototypes and features for BMC Helix products &amp; helping customers with our BMC Helix Products to achieve their business needs. If your interest lies in getting involved in daily innovation-related challenges and you like to work in fast paced environment, then AI Office is the place to be. Primary Roles and Responsibilities: * You will be responsible for working in AI Office engineering activities like developing MVP/POC, designing lab etc. * You will be performing thorough problem analysis that results in resolution of product-related problems according to BMC Helix support standards. * You will be responsible for training and enablement for our Product Support TSAs, SE&rsquo;s. , Partners &amp; Customers. * You will be responsible to engage with Product Owners on requirement.
 
 
 Why Work Here? Because You&rsquo;ll Matter. We&rsquo;re not hiring for roles&mdash;we&rsquo;re hiring for impact. At Helix, you&rsquo;ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You&rsquo;ll see your ideas come to life&mdash;and your work make a difference. We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you&rsquo;re remote or in-office, you&rsquo;ll find space to show up fully and contribute meaningfully. You won&rsquo;t be boxed in&mdash;you&rsquo;ll be backed up. Make Your Mark At Helix If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere. EEOC Statement Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
 
 
 BMC Helix maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
</div>

Product Developer - Saudi Arabia

Unifonic

<div>Proudly recognized as a Great Place to Work&reg;, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived &mdash; by buyers, analysts, media, and the broader market &mdash; is a strategic asset. This role owns that perception.
We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we&rsquo;re more than just communicators&mdash;we&rsquo;re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!
Meet the team!
The main aim of our Sales team is to drive revenue while acting as trusted consultants to our customers. Our team is made up of experts in account management, business development, and customer service. We work closely with other departments to ensure our products and services meet the needs of our customers. If you have a track record of success in sales, enjoy building relationships, and have a passion for helping others, we want you on our team.
As a Key Account Manager, you will build and maintain strong relationships with strategic enterprise customers while driving business growth. You will be responsible for managing key accounts, understanding customers' business objectives, identifying growth opportunities, and delivering value through our solutions. You will serve as a trusted advisor to executive stakeholders, develop strategic account plans, and collaborate with cross-functional teams to ensure customer success, retention, and revenue growth. This role requires exceptional relationship management, strategic thinking, and strong commercial acumen to achieve business objectives and maximize long-term customer value.
Help us shape the future of communications by:<ul><li>
Managing and growing a portfolio of enterprise customers.</li><li>
Developing trusted relationships with key stakeholders and executive sponsors.</li><li>
Creating and executing strategic account plans.</li><li>
Identifying opportunities for account expansion through additional products and services.</li><li>
Conducting regular business reviews and ensuring customer satisfaction.</li><li>
Collaborating with Customer Success and other internal teams to maximize customer value.</li><li>
Maintaining accurate account plans, forecasts, and CRM records.</li><li>
Identifying opportunities to expand business within existing accounts.</li><li>
Building relationships with prospective enterprise customers through networking, referrals, and industry engagement.</li><li>
Leading commercial discussions and solution presentations.</li><li>
Preparing proposals, negotiating contracts, and supporting the sales process through deal closure.</li><li>
Contributing to achieving the team&rsquo;s revenue and growth objectives.</li></ul> 
What you will bring:<ul><li>
Minimum of 6 years of experience in Enterprise Sales, Key Account Management, or Strategic Account Management.</li><li>
Bachelor's degree in Business, Marketing, Engineering, or a related field.</li><li>
Experience in SaaS, CPaaS, Cloud, AI, or other enterprise technology solutions.</li><li>
Proven track record of managing enterprise customers and driving revenue growth.</li><li>
Strong business development and solution-selling capabilities.</li><li>
Demonstrated experience in executive stakeholder management and strategic account planning.</li><li>
Excellent negotiation, communication, and presentation skills.</li><li>
Ability to identify growth opportunities, manage sales pipelines, and achieve commercial targets.</li><li>
Experience collaborating with cross-functional teams to deliver customer success.</li></ul>
Craft and Toolkit:<ul><li>
Proficiency in CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or equivalent.</li><li>
Strong forecasting and pipeline management skills.</li><li>
Data analysis and reporting to support account growth and business decisions.</li><li>
Strategic planning and account growth management.</li><li>
Proposal development and commercial documentation.</li><li>
Commercial acumen with the ability to develop customer-centric solutions.</li><li>
Customer relationship management (CRM) best practices, including customer retention and expansion strategies.</li></ul>
Character Traits:<ul><li>
Analytical thinking and problem-solving &ndash; approach problems clearly, use data, and find solutions.</li><li>
Ownership and accountability &ndash; take responsibility and follow projects through to completion.</li><li>
Communication &ndash; explain ideas clearly and listen to others across teams.</li><li>
Collaboration &ndash; work well with others and support team goals.</li><li>
Adaptability and learning &ndash; adjust to change and keep learning new skills or tools.</li><li>
Mentorship and knowledge sharing &ndash; help others grow and share what you know.</li><li>
Resilience &ndash; stay calm under pressure and handle setbacks constructively.</li><li>
Quality and attention to detail &ndash; do work carefully and strive for improvement.</li><li>
Advocacy and innovation &ndash; encourage best practices, efficiency, and new ideas</li></ul>
As a Unifone you&rsquo;ll receive a range of benefits:<ul><li>
Competitive salary and bonus</li><li>
Unifonic share scheme (we are all owners!)</li><li>
30 holiday days after the first anniversary</li><li>
Your Birthday off!</li><li>
Spend up to 25 days per year working from anywhere in the world!</li><li>
Paid leave for new parents</li></ul></div>

Key Account Manager

Explore 27+ Agentic ai engineer in Riyadh this August. Find roles across top companies and apply now to boost your career.