housekeeping supervisor

front office supervisor

warehouse manager

warehouse assistant

warehouse supervisor

grocery supervisor

Deliveroo

<div>About Deliveroo
Deliveroo is on a mission to change the way people shop and eat. We aim to be the platform customers think of first for groceries and everyday essentials. Our On-Demand Grocery (ODG) division is one of the fastest-growing parts of the business &mdash; built on partnerships with leading grocery retailers to deliver speed, accuracy, and convenience to customers across the UAE. We continue to expand our network of picker-operated stores, investing in our teams and operational capabilities to ensure best-in-class service and continuous improvement in every order we fulfil.
The Role
The Operations Specialist is a leadership role within Deliveroo&rsquo;s Grocery Field Operations team, responsible for driving performance, consistency, and execution across a cluster of grocery and retail sites. Building on the L1 and L2 responsibilities, this role focuses on managing multiple sites through a team of Senior Operations Associates and Operations Associates.
You&rsquo;ll act as the operational lead for your assigned cluster, ensuring all stores meet performance KPIs, follow standard operating procedures, and deliver exceptional results. This role also plays a key part in scaling new launches, identifying improvement opportunities, and driving strategic projects in collaboration with the central operations team.
The ideal candidate is an analytical and people-focused operator with strong field experience, leadership ability, and a track record of improving site performance in fast-paced retail or dark-store environments.<h2 class="jobSectionHeader">
Key Responsibilities</h2>
1. Cluster &amp; Team Leadership<ul><li>
Oversee a cluster of multiple sites, managing and mentoring Senior Operations Associates and Operations Associates to deliver strong performance outcomes.</li><li>
Conduct regular performance reviews, set clear goals, and provide ongoing coaching, recognition, and feedback.</li><li>
Develop team capability through structured training, field coaching, and performance management.</li><li>
Ensure consistent communication and alignment across sites under your cluster.</li></ul>
2. Performance Management &amp; Optimization<ul><li>
Monitor and analyze key operational KPIs including B10s, picking accuracy, IUNS, rejection rates, and cancellations.</li><li>
Identify performance gaps and root causes, implementing data-driven action plans to improve results.</li><li>
Ensure operational consistency and adherence to Deliveroo standards across all assigned locations.</li><li>
Drive initiatives to enhance picker performance, site productivity, and customer satisfaction.</li></ul>
3. Operational Excellence &amp; Audits<ul><li>
Conduct regular operational audits and store walkthroughs to assess compliance with SOPs and quality standards.</li><li>
Identify opportunities to improve process efficiency, reduce rejections, and enhance picking accuracy.</li><li>
Troubleshoot systemic or recurring issues and coordinate with cross-functional teams to implement sustainable solutions.</li><li>
Ensure new launches within your cluster are well-prepared in terms of staffing, training, and readiness.</li></ul>
4. Stakeholder &amp; Project Management<ul><li>
Act as the primary point of contact for store and partner management teams across your cluster.</li><li>
Collaborate with Supply Chain, Partner Management, and Central Ops to resolve escalations quickly and effectively.</li><li>
Lead local rollouts of new operational processes or initiatives, ensuring clear communication and adoption across your sites.</li><li>
Support the Operations Manager on strategic projects focused on scaling performance, efficiency, and capability.</li></ul>
5. Reporting &amp; Strategic Contribution<ul><li>
Consolidate cluster-level reports on KPIs, insights, and progress against targets for WBR and MBR reviews.</li><li>
Present site performance data and improvement plans to Area and Regional Managers.</li><li>
Contribute to strategic discussions by providing ground-level insights and recommendations for process optimization.</li></ul><h3 class="jobSectionHeader">
Requirements</h3><ul><li>
3&ndash;4 years of experience in grocery, retail, or last-mile operations, with a proven record managing multi-site operations.</li><li>
Experience leading Senior Associates or Team Leads and developing high-performing teams.</li><li>
Strong understanding of grocery operations metrics (B10s, accuracy, IUNS, rejections, cancellations, etc.).</li><li>
Excellent analytical and problem-solving skills with the ability to interpret data and act on insights.</li><li>
Strong stakeholder management and communication skills (written and verbal).</li><li>
Proficient in mobile/tablet applications, dashboards, and operational reporting tools.</li><li>
Valid UAE driving license and own transport (fuel allowance provided).</li><li>
Comfortable working in a fast-paced, field-based environment across multiple locations.</li></ul><h3 class="jobSectionHeader"> 
Benefits &amp; Perks</h3><ul><li>
25 days annual leave + public holidays</li><li>
Comprehensive medical insurance</li><li>
Annual flight allowance</li><li>
Free Deliveroo Plus &amp; partner discounts</li><li>
Enhanced maternity and paternity benefits</li><li>
Regular team events and social activities</li></ul><h3 class="jobSectionHeader">
Workplace &amp; Diversity</h3>
At Deliveroo, our people are at the heart of everything we do. We believe diverse teams make stronger companies, and we&rsquo;re committed to fostering a culture where everyone can thrive.
We make no judgment based on gender, race, religion, or background &mdash; what matters is passion, drive, and impact. We offer competitive benefits supporting health, well-being, and career development, helping every team member succeed both personally and professionally.</div>

Operations Specialist - Grocery

<div>
 
 Deliveroo
 
 
 
 Deliveroo is on a mission to change the way that people shop and eat. We want to be the platform that people turn to whenever they think about food or groceries. We continue to operate in a competitive marketplace but have achieved so much over the past year, including significant growth in our HOP, Grocery, Editions, Signature &amp; Plus businesses.
 
 
 We continue to innovate and challenge ourselves on what we should deliver next to achieve our mission. We are investing and building out teams to help us launch new innovative products. It's an exciting time to join and while we have made great progress, we are just getting started!
 
 
 
 Deliveroo ODG
 
 
 
 Deliveroo&rsquo;s ODG (On-Demand Grocery) business works closely with leading grocery partners across the UAE to power ultra-fast delivery through a network of picker-operated stores. These picker sites are the backbone of our grocery operations, combining technology, process excellence, and strong partnerships to ensure customers get what they ordered, on time, every time.
 
 
 
 The Role
 
 
 
 The
 
 Operations Associate
 
 plays a key role in supporting daily in-store operations across Deliveroo&rsquo;s grocery and retail partner network. This is a hands-on field role focused on ensuring operational excellence, improving picker performance, and maintaining high service standards across multiple sites.
 
 
 The ideal candidate is proactive, detail-oriented, and comfortable working in fast-paced retail or dark-store environments. You&rsquo;ll work closely with pickers, site teams, and the central operations function to ensure flawless execution on-ground.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Performance Monitoring: Regularly assess site performance using key metrics such as B10s, rejections, missing items, and cancellations. Identify issues affecting accuracy and fulfillment efficiency.
 </li>
 <li>
 Root Cause Analysis: Investigate performance issues, document findings, and implement corrective actions to prevent recurrence.
 </li>
 <li>
 On-Site Training: Train and upskill pickers on Deliveroo&rsquo;s SOPs, focusing on substitution handling, order prioritization, picking accuracy, and customer-first execution.
 </li>
 <li>
 Action Plan Development: Create site-specific action plans to improve store KPIs. Outline findings, proposed solutions, and support required from stakeholders.
 </li>
 <li>
 Documentation &amp; Reporting: Maintain records of site visits, issues, solutions implemented, and performance feedback. Share periodic updates with central operations and partner management teams.
 </li>
 <li>
 Hardware &amp; Tech Support: Conduct regular checks on store tablets, printers, and SIMs. Troubleshoot or escalate hardware issues to ensure seamless live operations.
 </li>
 <li>
 Collaboration with Store Staff: Work closely with partner store managers and staff to ensure proper stock availability, item accuracy, and efficient order preparation.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Experience: 1&ndash;2 years in grocery, retail, or delivery operations.
 </li>
 <li>
 Skills: Strong problem-solving and communication skills, high attention to detail, and the ability to work independently in fast-paced environments.
 </li>
 <li>
 Technical: Familiarity with mobile/tablet apps and basic troubleshooting.
 </li>
 <li>
 Transport: Valid UAE driving license and own car.
 </li>
 <li>
 Physical: Ability to be on-site at multiple store locations for extended periods.
 
 
 </li>
 </ul>
 
 Workplace &amp; Diversity
 
 
 
 At Deliveroo, we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth and relocation.
 
 
 We believe a great workplace represents the world we live in and how beautifully diverse it can be. That means we have no judgment when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.
</div>

Operations Associate - Grocery

<div>About Deliveroo
Deliveroo is on a mission to change the way people shop and eat. We want to be the platform that customers turn to when they think about food and groceries. As part of our rapidly growing On-Demand Grocery (ODG) business, we partner with leading grocery retailers across the UAE to bring customers what they need in as little as 15 minutes &mdash; from last-minute dinner ingredients to household essentials.
We&rsquo;re continuously innovating, scaling operations, and building world-class teams to ensure exceptional accuracy, speed, and service across our growing network of picker-operated sites.<h3 class="jobSectionHeader">
The Role</h3>
The Senior Operations Associate plays a key role in managing daily operations across multiple grocery and retail sites. Building on the Associate responsibilities, this role adds a layer of leadership and strategic accountability &mdash; overseeing site-level execution, developing Operations Associates, and ensuring consistent operational excellence across all assigned partners. The ideal candidate is hands-on, detail-oriented, and data-driven, with strong people management and problem-solving skills. This role requires time on-ground across stores, providing guidance, training, and performance tracking, while working closely with central and partner management teams.<h3 class="jobSectionHeader">
Key Responsibilities</h3>
1. Team Leadership &amp; Performance Management<ul><li>
Lead and develop a team of Operations Associates, providing coaching, feedback, and regular performance reviews.</li><li>
Monitor site KPIs (B10s, picking accuracy, fulfillment rates, cancellations) and ensure action plans are in place to meet targets.</li><li>
Recognize strong performance and address underperformance through clear guidance and follow-ups.</li><li>
Foster a culture of accountability, continuous learning, and high performance across the field team.</li></ul>
2. Operational Oversight<ul><li>
Oversee daily store operations across multiple locations, ensuring compliance with Deliveroo SOPs and service standards.</li><li>
Conduct regular site visits to monitor store performance, identify operational issues, and support quick resolution.</li><li>
Ensure pickers and Associates follow substitution, picking, and fulfillment processes accurately and consistently.</li><li>
Identify training needs, process gaps, and resource requirements, escalating where necessary.</li></ul>
3. Audits &amp; Action Planning<ul><li>
Conduct regular operational audits across sites to identify inefficiencies and risks.</li><li>
Develop site-specific action plans in collaboration with Associates, store teams, and central operations.</li><li>
Implement corrective measures to drive performance improvements and reduce operational errors.</li></ul>
4. Reporting &amp; Stakeholder Management<ul><li>
Act as the main point of contact for site-level escalations and operational issues.</li><li>
Prepare weekly and monthly reports summarizing site performance, insights, and KPI trends.</li><li>
Communicate clearly with internal stakeholders (Central Ops, Partner Management, Supply Chain) to ensure alignment and visibility of progress.</li></ul>
5. Data-Driven Improvement &amp; Project Support<ul><li>
Analyze performance data to identify trends, recurring issues, and areas for improvement.</li><li>
Support in the rollout of new operational initiatives, process improvements, and pilot programs across grocery partners.</li><li>
Collaborate with central teams on strategic projects aimed at improving site efficiency and picker performance.</li></ul><h3 class="jobSectionHeader">
Requirements</h3><ul><li>
2&ndash;3 years&rsquo; experience in grocery, retail, or dark-store operations, ideally in a multi-site role.</li><li>
Proven experience managing people and driving performance across operational teams.</li><li>
Strong analytical and problem-solving skills, with the ability to turn data insights into practical actions.</li><li>
Excellent communication skills (written and verbal) and strong stakeholder management ability.</li><li>
Proficiency with mobile/tablet tools, dashboards, and basic troubleshooting of store hardware.</li><li>
Must have a valid UAE driving license and own transport (fuel allowance provided).</li><li>
Comfortable working in a fast-paced, field-based environment across multiple store locations.</li></ul><h3 class="jobSectionHeader">
Benefits &amp; Perks</h3><ul><li>
25 days annual leave + public holidays</li><li>
Comprehensive medical insurance</li><li>
Annual flight allowance</li><li>
Free Deliveroo Plus subscription and partner discounts</li><li>
Enhanced maternity &amp; paternity benefits</li><li>
Regular team events and social activities</li></ul><h3 class="jobSectionHeader">
Workplace &amp; Diversity</h3>
At Deliveroo, we believe our people are at the heart of everything we do. We&rsquo;re committed to building a workplace that celebrates diversity and ensures equal opportunities for all. We make no judgments based on gender, race, religion, or background &mdash; we value passion, ownership, and the drive to make an impact.
We offer competitive benefits across well-being, financial security, and career growth, helping every member of our team thrive both personally and professionally.</div>

Senior Operations Associate - Grocery

DELIVEROO

Get started with your online applicationNot quite your dream role? Sign up to get notified when the right vacancy comes along.Role Level: L1 HM: Karan MathurRecruiter: Chiara MassaraDeliveroo is on a mission to change the way that people shop and eat. We want to be the platform that people turn to whenever they think about food or groceries. We continue to operate in a competitive marketplace but have achieved so much over the past year, including significant growth in our HOP, Grocery, Editions, Signature & Plus businesses.We continue to innovate and challenge ourselves on what we should deliver next to achieve our mission. We are investing and building out teams to help us launch new innovative products. It's an exciting time to join and while we have made great progress, we are just getting started!Deliveroo ODGDeliveroo's ODG (On-Demand Grocery) business works closely with leading grocery partners across the UAE to power ultra-fast delivery through a network of picker-operated stores. These picker sites are the backbone of our grocery operations, combining technology, process excellence, and strong partnerships to ensure customers get what they ordered, on time, every time.The RoleThe Operations Associate plays a key role in supporting daily in-store operations across Deliveroo's grocery and retail partner network. This is a hands on field role focused on ensuring operational excellence, improving picker performance, and maintaining high service standards across multiple sites.The ideal candidate is proactive, detail oriented, and comfortable working in fast paced retail or dark store environments. You'll work closely with pickers, site teams, and the central operations function to ensure flawless execution on ground.Key Responsibilities<ul><li>Performance Monitoring: Regularly assess site performance using key metrics such as B10s, rejections, missing items, and cancellations. Identify issues affecting accuracy and fulfillment efficiency.</li><li>Root Cause Analysis: Investigate performance issues, document findings, and implement corrective actions to prevent recurrence.</li><li>On Site Training: Train and upskill pickers on Deliveroo's SOPs, focusing on substitution handling, order prioritization, picking accuracy, and customer first execution.</li><li>Action Plan Development: Create site specific action plans to improve store KPIs. Outline findings, proposed solutions, and support required from stakeholders.</li><li>Documentation & Reporting: Maintain records of site visits, issues, solutions implemented, and performance feedback. Share periodic updates with central operations and partner management teams.</li><li>Hardware & Tech Support: Conduct regular checks on store tablets, printers, and SIMs. Troubleshoot or elevate hardware issues to ensure seamless live operations.</li><li>Collaboration with Store Staff: Work closely with partner store managers and staff to ensure proper stock availability, item accuracy, and efficient order preparation.</li></ul>Requirements<ul><li>Experience: 1-2 years in grocery, retail, or delivery operations.</li><li>Skills: Strong problem solving and communication skills, high attention to detail, and the ability to work independently in fast paced environments.</li><li>Technical: Familiarity with mobile/tablet apps and basic troubleshooting.</li><li>Transport: Valid UAE driving license and own car.</li><li>Physical: Ability to be on site at multiple store locations for extended periods.</li></ul>Workplace & DiversityAt Deliveroo, we know that people are the heart of the business and we prioritize their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth and relocation.We believe a great workplace represents the world we live in and how beautifully diverse it can be. That means we have no judgment when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.A competitive and comprehensive compensation and benefits packageWork Life<ul><li>Where needed, support with your visa and work permit process</li><li>Paternity and maternity benefits</li><li>Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content</li></ul>Medical & Wellness<ul><li>Comprehensive medical insurance (for employees, one dependent spouse and two dependent children)</li><li>Access to Headspace, a meditation and wellbeing app</li><li>Access to our Employee Assistance Plan</li><li>Life Insurance</li></ul>Time Away<ul><li>25 days annual leave</li><li>One day of paid leave per year to volunteer with a registered charity</li><li>Flight ticket allowance for expatriate employees, to provide support towards a flight to your home country</li></ul>Food<ul><li>Free Deliveroo Plus: free delivery and access to special offers</li><li>Breakfast, snacks and drinks available in our office</li><li>Twice monthly lunch allowance</li></ul>Equity<ul><li>Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success</li></ul>Compensation<ul><li>We aim to pay every employee competitively for the role they are performing in their respective location</li><li>Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support</li></ul>

Quick Group

Supermarket SupervisorWe are looking for an organized, reliable, and proactive Supermarket Supervisor to oversee the daily operations of our store. The ideal candidate will ensure smooth store functioning, efficient staff management, and an excellent customer shopping experience. This position requires strong leadership, hands-on supervision, and a focus on operational excellence.Key Responsibilities:<ul><li>Supervise and coordinate the activities of supermarket staff to ensure efficiency and productivity.</li><li>Oversee product stocking, organizing, and merchandising according to store standards.</li><li>Maintain store cleanliness, organization, and visual appeal at all times.</li><li>Lead, train, and motivate staff while ensuring adherence to company policies and procedures.</li><li>Monitor and manage inventory levels; conduct stock checks and place orders as needed.</li><li>Handle customer inquiries and complaints professionally and promptly.</li><li>Ensure accurate cash handling procedures and maintain a secure work environment.</li><li>Assist in opening and closing duties, including cash reconciliation and securing the store.</li><li>Ensure compliance with health, safety, and food hygiene regulations.</li><li>Support promotional campaigns, ensuring correct product display and pricing.</li><li>Manage staff scheduling to ensure proper coverage during busy periods.</li><li>Report maintenance, supply, or security issues to management.</li><li>Support the Store Manager in meeting sales targets and customer satisfaction goals.</li></ul>Skills and Qualifications:<ul><li>Previous experience in supermarket or retail operations, with supervisory experience preferred.</li><li>Strong leadership and team management skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Good organizational and multitasking skills.</li><li>Ability to work under pressure in a fast-paced environment.</li><li>Basic knowledge of sales, marketing, and inventory systems.</li><li>Physically able to handle merchandise as required.</li></ul>Benefits:<ul><li>Food and accommodation provided by the company</li><li>Friendly and supportive work environment</li><li>Opportunity for growth within the organization</li></ul>Working Conditions:<ul><li>Must be able to work flexible hours, including evenings, weekends, and holidays.</li><li>Standing for extended periods during shifts.</li><li>Ability to handle multiple responsibilities in a busy retail setting.</li></ul>Contact (WhatsApp only): +971 565156011Job Type: Full-timePay: Up to AED3,000.00 per monthExperience:<ul><li>work: 3 years (Required)</li></ul>

Supermarket supervisor

Big Fish Recruitment

The Role
 Our client is a Top-tier Dubai-based facilities management service provider. They are looking for someone to oversee the operation, maintenance, and repair of refrigeration systems across multiple retail locations. This role ensures all refrigeration equipment is operating efficiently, safely, and in compliance with regulatory standards. The supervisor manages a team of refrigeration technicians, coordinates service schedules, and partners with store management and third-party contractors to minimize equipment downtime and ensure optimal performance.
 
Requirements
 <ul>
<li>Relevant bachelor's degree or diploma - Extensive experience in retail or commercial refrigeration maintenance and repair - Experience in retail environments such as grocery, convenience, or big box stores - Excellent communication, leadership, and organizational skills. - Valid driver’s license and willingness to travel to multiple retail sites.</li>
</ul>
About the company
 Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.

Retail Refrigeration Supervisor

Versatile Phoenix Hr Service Private Ltd.,

We are seeking a proactive Sales person to handle grocery product sales. The candidate will focus on expanding our retail and wholesale client base, ensuring timely delivery, and achieving sales targets through effective market outreach.Key Responsibilities:<ul><li>Visit grocery stores, supermarkets, and wholesale buyers to promote products.</li><li>Generate new leads and maintain good relationships with existing clients.</li><li>Coordinate with the delivery and warehouse teams for order fulfillment.</li><li>Monitor market trends and competitor activities.</li><li>Prepare daily/weekly sales reports for management.</li></ul>Requirements:<ul><li>Minimum 1&ndash;2 years of experience in FMCG or grocery sales.</li><li>Strong interpersonal and communication skills.</li><li>Good product knowledge and persuasive selling approach.</li><li>Must be self-driven and target-oriented.</li><li>UAE driving license preferred.</li></ul>Salary 2500AED+CommissionJob Type: Full-timePay: From AED2,500.00 per monthApplication Question(s):<ul><li>What is your visa status?</li><li>What is your availability?</li><li>Are you comfortable for the salary of 2500AED+Commission?</li></ul>

Sales Assistant ( Groceries)

Explore 662+ Grocery supervisor in Dubai this November. Find roles across top companies and apply now to boost your career.

662 grocery supervisor jobs IN Dubai

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Sales Assistant ( Groceries)