maintenance manager

operations manager

operations manager, fulfilment center operations Jobs in Cairo

operations manager, fulfilment center operations

operations specialist

senior operations and maintenance engineer Jobs in Cairo

senior operations and maintenance engineer

ground operations manager

DHL Express

<div>
 
 Job Purpose:
 
 Manage the operational resources and facilities of the Air Express Department and the Road Express Warehouse by planning, managing and controlling effective day-to-day pick-up, delivery and shipment processing. Ensure that local service and cost performance targets are achieved and, in partnership with Sales management, agree and meet customer performance expectations.
 
 
 
 <ul>
 <li>
 PRINCIPAL ACCOUNTABILITIES:
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 Manage the day-to-day operation of the operations department to ensure that pick-up, delivery, front counter, service centers and shipment processing are carried out effectively and agreed service and cost performance targets are achieved.
 </li>
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 Pro-actively manage service and cost performance, initiating corrective actions where required in response to actual or anticipated under achievement of operational targets.
 </li>
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 In co-ordination with local Sales management, ensure that customer requirements and expectations are met, and issues resolved or escalated as appropriate.
 </li>
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 Plan and manage expenditure and resource utilization within the Ground Operations Department to approved levels e.g., overtime, sub-contractors &amp; third-party services providers.
 </li>
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 Ensure the provision and maintenance of the vehicles, equipment and facilities to maximize operational performance.
 </li>
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 Ensure implementation of, and compliance to, regional and country mandatory processes, policies and procedures and external regulatory requirements that relate to performance of the DHL operation.
 </li>
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 Contribute to the Operations budget &amp; AOP based on the country business plan and positively influence the achievement of cost and service targets.
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 Ensure that ISO, THP are implemented and maintained to ensure compliance to DHL Country &amp; Regional guidelines.
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 Ensure that the team is provided with clear direction and performance standards and is staffed, trained and motivated to meet set targets.
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 Perform the PEAP process regularly for direct reports to manage individual performance and career aspirations.
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 Assist direct reports in conducting the PEAP process for staff to ensure fairness and consistence of the appraisal process.
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 NATURE AND SCOPE:
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 The Ground Operations Manager is directly responsible for the day-to-day management of the Ground Operations Department, including operations personnel, equipment, supplies and facilities. He/she must ensure that all operational issues and problems are resolved so that customer expectations are met and maintained, and resources optimized in order that operational cost performance is within agreed limits.
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 The Ground Operations Manager reports directly to the Country Operations Director. The position has several Team leaders and supervisors as direct reports
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 Addressing day-to-day customer, service, cost and operational issues, driven by customer expectations, performance targets and the agreed business plan and budget.
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 Improving operational performance for the Service Centre, including managing the staffing level, equipment and supplies availability to achieve agreed performance standards and targets.
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 Managing and forecasting performance against budget for the Service Centre while achieving progressive service level improvement when compared to previous trends.
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 Implementing key projects and programmed within the Service Centre, and ensuring appropriate local personnel and resources are available for timely completion
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 Monitoring staffing levels and other resources, and ensure their availability to achieve service and cost performance standards and targets
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 Input into Service Centre and Country business plan
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 Must be able to manage, motivate and communicate effectively to all Operations staff within the Service Centre
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 Ensuring performance to standard with staff / cost constraints
 
 
 
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 </ul>
 
 Knowledge, Skills And Experience
 
 
 
 
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 Minimum 5 years air/road express experience, preferable with DHL in a supervisory/management role
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 Educated to BA degree
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 Impact &amp; Influence
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 Passion for customer service
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 Planning &amp; Organizing
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 Organizational Awareness
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 Interpersonal understanding
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 Communication Skills
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 Teamwork
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 Building &amp; Leading teams
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 Developing People
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 Holding People Accountable
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 Achievement drive
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 Attention to detail
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 Initiative
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 Tolerance for stress
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 Decision Making/Judgement
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 Job knowledge
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 GSOP wide range knowledge
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 </ul>
</div>

Ground Operations Manager

Breadfast

<div>
 
 
 Role Objectives
 
 
 
 The Assistant Fulfillment Point Manager is responsible for managing the dark stores on ground, in terms of order fulfillment, quality control, and logistics, and will coordinate closely with the customer service and the Dark Store &amp; Last Mile Operations Manager.
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 ● Assist in managing FP Operations on the ground.
 
 
 ● Ensure orders are being filled and shipped timely and accurate.
 
 
 ● Prevents product damage and shrinkage, accidents, and occupational hazards.
 
 
 ● Effectively monitors the flow of goods through the stock management system.
 
 
 ● Maintain a clean and safe work environment.
 
 
 ● Prepares necessary SOPs for fulfillment processes.
 
 
 ● Assist in analyzing current operations and make recommendations on ways to improve.
 
 
 ● Maintain the highest standards of customer service by immediately attending to and resolving customer issues.
 
 
 
 
 
 
 REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS
 
 
 
 ● Bachelor&rsquo;s degree
 
 
 ● Knowledge of warehouse software packages and MS Office proficiency.
 
 
 ● Analytical thinking skills.
 
 
 ● High attention to detail.
 
 
 ● Problem solving skills.
 
 
 ● Good command of the English language.
 
 
 ● Multi-functional team leadership skills.
 
 
 ● Conflict resolution skills.
 
 
 ● Able to work on shift basis.
 
</div>

Assistant Dark store manager II

Tagaddod

<div>
 The Marketing Operations &amp; On-ground Activations Supervisor will be responsible for planning,
 
 
 executing, and supervising all on-ground marketing activations and brand operations at Tagaddod's UCO
 
 
 collection points.
 
 
 This role ensures that every activation is:
 
 
 Operationally smooth
 
 
 Aligned with brand guidelines
 
 
 Driving measurable engagement and collection volumes
 
 
 Key Responsibilities
 
 
 Plan and oversee daily operations of fixed and mobile collection points from a marketing
 
 
 perspective.
 
 
 Supervise field teams (ushers &amp; promoters) to ensure proper conduct, appearance, and
 
 
 engagement with the public.
 
 
 Coordinate with operations/logistics for setup, transportation, and dismantling of mobile
 
 
 podiums and materials.
 
 
 Ensure proper branding, cleanliness, and customer experience at all collection points.
 
 
 Implement marketing activation plans, including giveaways, loyalty schemes, and educational
 
 
 campaigns.
 
 
 Monitor daily KPIs (footfall, liters collected, leads generated, engagement) and report it to the
 
 
 Marketing Operations Lead.
 
 
 Troubleshoot operational issues in real time to minimize downtime.
 
 
 Collect customer insights and share feedback with marketing &amp; product teams.
 
 
 Ensure compliance with safety, hygiene, and environmental standards at all points.
 
 
 
 Requirements
 
 
 
 Bachelor's degree
 
 
 2-4 years of experience in brand activations or trade marketing operations.
 
 
 Experience managing on-ground teams and handling logistics coordination.
 
 
 Good organizational and communication
 
 
 Problem-solving mindset with ability to work under pressure and on tight timelines.
 
 
 Willingness to travel frequently to different locations across Egypt.
 
 
 Fluent in Arabic and working knowledge of English.
</div>

Marketing Operations & On-ground Activations Supervisor

Lychee Egypt

<div>
 
 Reporting to: Operations Director
 
 
 
 
 
 At Lychee, we&rsquo;re redefining the healthy food retail experience with 30+ stores and growing. As we continue to expand through new store openings and ongoing renovations, we are looking for an experienced
 
 Engineering Manager
 
 to lead and enhance the infrastructure behind our vibrant, customer-first retail environment.
 
 
 The Engineering Manager will be responsible for overseeing all aspects of store engineering, maintenance, and design. You will manage a team consisting of a Technician and Store Designer, while coordinating with external MEP vendors for store development. This role is pivotal in ensuring all retail locations&mdash;existing and upcoming&mdash;meet Lychee&rsquo;s brand standards, operational needs, and safety requirements.
 
 
 
 
 
 
 Who are we?
 
 
 
 Lychee is the leading player in the rapidly growing healthy food industry in Egypt, with a unique and highly scalable position in the market that combines a healthy fast- food retail arm and a manufacturing arm for healthy packaged foods. Most notably fresh juices and Greek yogurt.
 
 
 
 
 
 As part of our greater mission to make healthier food choices accessible and sustainable for people's everyday lifestyle - we're extending our commitment to the region with our entry into the Saudi Arabian market, with a substantial retail expansion plan and on-ground operations starting Q2, 2025 in Riyadh.
 
 
 
 
 
 Lychee relies on both its manufacturing capabilities and brand recognition built over a decade to expand its retail operations seamlessly based on customer demand and to scale its existing presence in modern trade, traditional trade and quick commerce.
 
 
 
 
 
 
 What will you be doing?
 
 
 
 
 
 
 Project Oversight &amp; Store Expansion
 
 <ul>
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 Lead the planning and execution of new store openings and renovations across all locations.
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 Supervise the Project Manager in overseeing external contractors and MEP vendors to ensure quality and on-time delivery.
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 Ensure that all technical work complies with legal, safety, and brand requirements.
 </li>
 </ul>
 
 
 
 
 Maintenance &amp; Operational Support
 
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 Oversee the Technician in maintaining the day-to-day operational efficiency of store facilities.
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 Develop and implement a preventive maintenance plan to reduce breakdowns and ensure business continuity.
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 Respond promptly to urgent technical issues and ensure swift resolution to minimize impact on store operations.
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 </ul>
 
 
 
 
 Design &amp; Store Standards
 
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 Collaborate with the Store Designer to ensure all store layouts meet functionality, branding, and operational guidelines.
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 Approve and standardize design and material specifications across new and existing stores.
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 Monitor compliance with space planning, safety codes, and company guidelines.
 </li>
 </ul>
 
 
 
 
 Budgeting &amp; Reporting
 
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 Develop and manage annual budgets for maintenance and engineering works.
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 Optimize spending by negotiating with vendors and identifying cost-saving opportunities.
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 Provide regular reports to senior management on project progress, maintenance KPIs, and store readiness.
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 </ul>
 
 
 
 
 Team Leadership &amp; Vendor Management
 
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 Lead, coach, and support the Engineering team (Project Manager, Technician, Store Designer).
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 Build strong relationships with external vendors, suppliers, and contractors to ensure high standards and accountability.
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 Continuously improve internal processes for faster execution and higher efficiency.
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 </ul>
 
 
 
 
 
 What are we looking for?
 
 
 <ul>
 <li>
 Bachelor's degree in Engineering
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 Minimum of 10 years of experience in engineering/ project management; ideally within F&amp;B, retail or hospitality sectors
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 Strong understanding of retail maintenance, fit-outs, and renovation processes.
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 Ability to lead and manage multiple projects simultaneously
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 Strong budgeting, planning, and reporting capabilities
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 Strong analytical and problem-solving skills with a data driven approach
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 Proficient in Project management, MS, and AutoCAD.
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 Ability to work in a fast-paced environment and handle pressure.
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 </ul>
 
 
 
 
 At Lychee, we value the unique strengths each individual brings, fostering a diverse, inclusive workplace that thrives on varied perspectives. We celebrate differences as drivers of innovation, creativity, and growth, ensuring every team member can contribute their best.
 
</div>

Retail Engineering Manager

<div>
 
 Reporting to: People &amp; Culture Manager
 
 
 Team: 5
 
 
 
 
 
 We are looking for an experienced and detail-oriented
 
 HR Operations Section Head
 
 to lead and manage our HR operational functions, including payroll, personnel, administration, HR Application and HR systems compliance. The ideal candidate will streamline processes, ensure legal compliance, and drive operational excellence across the employee lifecycle.
 
 
 
 
 
 
 Who are we?
 
 
 
 Lychee is the leading player in the rapidly growing healthy food industry in Egypt, with a unique and highly scalable position in the market that combines a healthy fast- food retail arm and a manufacturing arm for healthy packaged foods. Most notably fresh juices and Greek yogurt.
 
 
 
 
 
 As part of our greater mission to make healthier food choices accessible and sustainable for people's everyday lifestyle - we're extending our commitment to the region with our entry into the Saudi Arabian market, with a substantial retail expansion plan and on-ground operations starting Q2, 2025 in Riyadh.
 
 
 
 
 
 Lychee relies on both its manufacturing capabilities and brand recognition built over a decade to expand its retail operations seamlessly based on customer demand and to scale its existing presence in modern trade, traditional trade and quick commerce.
 
 
 
 
 
 
 What will you be doing?
 
 
 <ul>
 <li>
 Oversee and manage the payroll process to ensure accurate and timely disbursement of salaries and benefits.
 </li>
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 Supervise all personnel activities, including contracts, documentation, attendance, leaves, and disciplinary actions.
 </li>
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 Ensure full compliance with labor laws and company policies in all HR operations and administrative practices.
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 Manage and ensure up to date data of the HRIS and employee database, ensuring data integrity and confidentiality.
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 Handle the administration function, including office services, government relations, and employee services.
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 Develop and implement HR operational policies and procedures, driving continuous improvement.
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 Act as the primary point of contact for internal audits, inspections, and official reporting requirements.
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 Monitor and analyze HR KPIs, such as time to process payroll, accuracy rates, and personnel file completeness.
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 Manage and enhance employee benefits processes such as medical insurance, life insurance, transportation and housing services.
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 Coordinate with the finance department on payroll-related matters, tax compliance, and reconciliation.
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 Lead and develop the HR Operations team, ensuring proper delegation, performance, and professional growth.
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 Support HR projects such as system upgrades, automation, or employee self-service tools.
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 Liaise with legal and government entities (e.g., labor office, social insurance) to manage formal employee documentation and compliance.
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 </ul>
 
 
 
 
 
 What are we looking for?
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources, Business Administration, or any related field
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 Minimum of 6 years of experience in HR Operations experience; preferably, manufacturing experience along with 2 years in a leadership role.
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 Strong knowledge of payroll systems, HRIS, Labor Law, Income Tax, and Governmental regulations
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 Strong analytical and leadership skills
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 Pro-active mindset with the ability to prioritize, solve problems, and lead under pressure
 </li>
 <li>
 Ability to work in a fast-paced environment and handle pressure.
 </li>
 </ul>
 
 
 
 
 At Lychee, we value the unique strengths each individual brings, fostering a diverse, inclusive workplace that thrives on varied perspectives. We celebrate differences as drivers of innovation, creativity, and growth, ensuring every team member can contribute their best.
 
</div>

HR Operations Section Head

Amazon

<div>
 
 Description
 
 
 
 Amazon ME CS team is seeking an administrative professional with a track record of earning the trust of stakeholders, customer-obsession and self-motivation to support CS team in Cairo. This is a great opportunity to join a high functioning and dynamic team with plenty of new challenges &amp; responsibilities for you to grow and further your professional career.
 
 
 The ideal candidate will be professional, hold the highest of standards, inclusive of confidentiality and be a fast learner with experience using sound judgement while working in a fast paced, goal-oriented, and ever changing work environment. They must have strong prioritization abilities to complete a high volume of complex tasks with minimal supervision. They will also be a detail oriented planner with the demonstrated ability to communicate and respond effectively and efficiently while maintaining flexibility. They will earn and maintain trust while demonstrating ownership and simplifying complexities. Finally, the ideal candidate will be someone who wants to Learn and Be Curious, Invent and simplify, Deliver Results, has strong Bias for Action and is ready to build a deep and trusting, long-term professional relationship with our leaders.
 
 
 Key job responsibilities
 
 
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 Manage and complete expense reports for General Manager, Senior Leader(s) if applicable, and yourself as needed.
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 Maintaining schedules, planning events, coordinating meetings, and conferences for the Central Flow Operations Staff.
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 Own and manage conference room coordination and room calendar management.
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 Conduct clerical duties, including filing, full office management, responding to emails, preparing documents and presentations using graphics, graphs, and internal information and platforms.
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 Scheduling cost effective travel arrangements which include: airfare/hotel/ground transportation for General Manager, and Senior Leader(s) as needed.
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 Assist with internal communications for associates and leadership among multiple platforms, interfaces, and programs.
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 Work with outside vendors to coordinate upkeep, and maintenance of CAI15
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 Run work-related errands as needed.
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 Think and plan ahead, delegate responsibilities appropriately and manage time effectively.
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 Compile team goals, track and help drive completion of key deliverables and follow up on outstanding items.
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 Management of complex calendars and scheduling with diplomacy and discretion.
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 Serve as representative on department team-building activities and peer recognition.
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 Organize, execute, and assist with team activities (staff meeting agendas, all-hands meetings, off-sites, and team social events).
 
 
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 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree with proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
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 Ability to create graphs in MS Office products
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 Ability to work a flexible schedule (Sunday- Thursday) and overtime as needed.
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 3+ years of office administration experience required.
 
 
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 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
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 Experience providing executive support assistance at senior management level
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 Project management experience. Strong analytical skills and demonstrated ability to improve processes.
 </li>
 <li>
 5+ years of prior executive assistant experience
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 Experience working with Human Resource and Finance administrative functions
 
 
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 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3098834
</div>

Site Administrative Assistant, Customer Service

Explore 738+ Ground operations manager in Cairo this October. Find roles across top companies and apply now to boost your career.

738 ground operations manager jobs IN Cairo

Ground Operations Manager

Ground Operations Manager

Assistant Dark store manager II

Marketing Operations & On-ground Activations Supervisor

Retail Engineering Manager

HR Operations Section Head

Site Administrative Assistant, Customer Service