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operations specialist

FlapKap

<div>
 
 What is FlapKap ?
 
 
 
 We are the financial growth partner for the small and medium-sized businesses in the Middle East and Africa. We support our merchants to overcome their cash constraints by financing their working capital and ensuring their growth without losing equity.
 
 
 For more info, check our feature on Forbes.
 
 
 
 Why FlapKap?
 
 
 
 FlapKap is a fast, smart, collaborative and first of a kind startup that aims to disrupt the financial industry in the MENA region. We are backed by QED, BECO Capital, A15, Outliers, and Nclude with a total financing of over $40m USD. FlapKap offers a safe
 
 
 environment with a welcoming atmosphere to creativity and innovation. Everyday there are new challenges and significant achievements that make everyone charged, excited and proud to belong.
 
 
 
 What is this role?
 
 
 
 The Commercial Operations Specialist is responsible for ensuring the accuracy, completeness, and compliance of client documentation and Know Your Customer (KYC) information prior to submission to the Risk Department. This role acts as a critical quality-control function, reviewing client details, validating supporting documents, and confirming that all required checks are properly completed. By maintaining high standards of due diligence and data integrity, the Commercial Operations Specialist helps streamline risk assessments, reduce processing delays, and support informed decision-making across the business.
 
 
 
 Responsibilities
 
 :
 
 
 <ul>
 <li>
 Review and verify client documentation, including bank statements, Memorandum of Association (MOA), trade licenses, and other financial or legal documents
 </li>
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 Ensure all submitted files are accurate, complete, and compliant with internal policies and regulatory requirements
 </li>
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 Perform thorough KYC checks in line with company standards and compliance guidelines
 </li>
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 Maintain, update, and manage client records using CRM systems and internal operational tools
 </li>
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 Coordinate closely with internal stakeholders, including Sales, Operations, Credit, Risk, and Finance teams, to ensure a smooth and efficient workflow
 </li>
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 Identify missing, incomplete, or inconsistent information and follow up promptly with relevant parties to resolve issues
 </li>
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 Support the client onboarding and funding processes by ensuring documentation meets required standards prior to approval
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 Upon completion of verification, hand over validated documentation to the Finance Operations (FinOps) team to finalize processing
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 Prepare and generate client contracts following offer approval by the Credit team
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 Initiate the e-signature process by issuing contracts through DocuSign and tracking completion
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 <li>
 Verify checks received from clients to ensure correctness and alignment with approved terms
 </li>
 <li>
 Contribute to the continuous improvement of documentation review and verification processes to enhance efficiency and accuracy
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Finance, Accounting, or a related field
 </li>
 <li>
 1-3 years of experience in commercial operations, client onboarding, documentation review, KYC, compliance, or a similar operational role (experience in financial services, fintech, or lending is a plus)
 </li>
 <li>
 Strong understanding of KYC, due diligence, and documentation verification processes
 </li>
 <li>
 High attention to detail with the ability to identify inconsistencies or missing information in financial and legal documents
 </li>
 <li>
 Familiarity with CRM systems and internal workflow tools; experience with document management platforms is preferred
 </li>
 <li>
 Strong organizational and time-management skills, with the ability to manage multiple files simultaneously and meet deadlines
 </li>
 <li>
 Excellent communication skills, with the ability to coordinate effectively with internal teams and follow up with stakeholders when required
 </li>
 <li>
 Proficiency in Microsoft Office tools (Excel, Word, Outlook); experience with e-signature platforms such as DocuSign is an advantage
 </li>
 <li>
 Ability to work independently while also collaborating effectively within a cross-functional team
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
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 Competitive Salaries
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 Hybrid working environment
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 Healthcare coverage
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 A highly collaborative team environment that will support your professional and personal growth
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 A culture that promotes Work-Life balance and Wellbeing
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 A culture of learning and innovation
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 </ul>
</div>

Commercial Operations Specialist

The Address Investments

<div>
 
 
 Company Description
 
 
 
 
 
 The Address Investments is a leading real estate company with a strong presence in Egypt and the Middle East, dedicated to delivering exceptional customer service in the real estate market. Our team, composed of expert consultants, works to help clients find their dream homes by offering a wide variety of developments tailored to their budget. We prioritize a unique approach to client relationships, offering personalized presentations of projects without being tied to specific developments, ensuring clients receive the best options and deals available. With a commitment to high-quality service and teamwork, The Address Investments focuses on creating a comfortable and supportive environment for both clients and team members, underscoring the family-like culture within our company.
 
 
 
 
 
 Overall Purpose of the Job:
 
 
 
 
 
 The Senior Sales Operations Specialist is responsible for managing the validation of customer data, managing deal statuses, and ensuring the accuracy of sales operations activities related to sales team and developers. This role involves coordinating communication between various stakeholders, ensuring compliance with incentive schemes, and maintaining accurate records of transactions and customer information.
 
 
 
 
 
 Role &amp; Responsibilities:
 
 
 
 
 
 1. Validate customer data on the TCR, including customer information, payment plans, and other relevant details to ensure accuracy.
 
 
 2. Help Follow up with sales teams to update deal statuses (e.g., cancelled, reserved, contracted).
 
 
 3. Monitor that all deals are captured and recorded in the system.
 
 
 4. Assist in reviewing incentives, comparing them against the incentive scheme status, contracts, and down payment fulfillment.
 
 
 5. Assist in Review required documents and paperwork completed by program users regarding deals, reporting any missing data or discrepancies.
 
 
 6. Help Follow up regarding program users&rsquo; and developers&rsquo; commissions, ensuring timely collection and reconciliation.
 
 
 7. Assist in Proceeding with the program users commissions.
 
 
 8. Align with developers during unit launches, confirming the units to be launched based on TAI&rsquo;s agreed-upon quota.
 
 
 Educational background, Skills, and Experience required:
 
 
 
 
 
 &middot; Minimum of 3-4 years of experience with a proven success record preferably in real estate developer.
 
 
 &middot; Experienced in creating sales reports: daily Sales reports and sales rankings
 
 
 &middot; Professional in data analysis and dashboards creation
 
 
 &middot; Experienced in legal papers for brokers
 
 
 &middot; High communication skills as he will be the center point of communication with the other supporting functions.
 
 
 &middot; Ability to multitask, prioritize work effectively, and manage stakeholders' expectations.
 
 
 &middot; Bachelor&rsquo;s degree in business administration or any relevant field
 
 
 &middot; Ability to work collaboratively in a fast-paced, dynamic environment.
 
</div>

Sales Operations Specialist

Cilantro

<div>
 The Senior HR Operations Specialist is the meticulous architect behind our HR administrative processes, playing a critical role in&nbsp;maintaining&nbsp;accurate&nbsp;records, streamlining documentation, and ensuring data integrity. This individual will be the primary custodian of our HR archiving system, ensuring all employee-related paperwork, from onboarding to offboarding, is precisely managed. Your work will directly support efficient HR operations, compliance, and&nbsp;the seamless&nbsp;employee experience at Cilantro.&nbsp;
 
 
 RESPONSIBILITIES
 
 <ul>
 <li>
 Archiving &amp; Document Management&nbsp;
 </li>
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 Onboarding &amp; Offboarding Documentation:&nbsp;
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 Database Management &amp; Data Entry&nbsp;&nbsp;
 </li>
 <li>
 Contract &amp; HR Letter Preparations&nbsp;
 </li>
 <li>
 Medical Insurance &amp; Benefits Delivery Support
 </li>
 <li>
 General HR Paperwork &amp; Administration
 
 
 
 </li>
 </ul>
 
 REQUIREMENTS
 
 <ul>
 <li>
 Education:&nbsp;Bachelor's degree in human resources, Business Administration, or&nbsp;related&nbsp;field.&nbsp;
 </li>
 <li>
 Experience:2-4 years of progressive experience in HR Administration, HR Backoffice, or Document Management, with a strong focus on archiving and data integrity. Experience in the F&amp;B industry is a plus
 
 
 </li>
 </ul>
</div>

Senior HR Operations Specialist

Talaat Moustafa Group

<div>
 
 
 Responsibilities:
 
 
 
 &bull; Handle all personnel activities including hiring documentation, contracts, onboarding, and offboarding.
 
 
 &bull; Prepare and manage employee files in compliance with labor law and internal policies.
 
 
 &bull; Manage social insurance procedures, medical insurance, and government-related transactions.
 
 
 &bull; Follow up on attendance, leaves, vacations, and disciplinary actions.
 
 
 &bull; Prepare HR letters, warnings, confirmations, and official correspondence.
 
 
 &bull; Support payroll inputs by providing accurate personnel data and updates.
 
 
 &bull; Ensure compliance with Egyptian Labor Law and company regulations.
 
 
 &bull; Respond to employee inquiries related to personnel matters.
 
 
 &bull; Coordinate with other HR functions such as Recruitment, Payroll, and Learning &amp; Development.
 
 
 &bull; Maintain and update HR systems and databases with accurate employee information.
 
 
 &bull; Participate in audits and provide required HR documentation when needed.
 
 
 
 
 
 
 Qualifications
 
 :
 
 
 &bull; Bachelor&rsquo;s degree in business administration, Human Resources, or a related field.
 
 
 &bull; 1-3 years of experience in Personnel / HR Operations.
 
 
 &bull; Strong knowledge of Egyptian Labor Law and Social Insurance regulations.
 
 
 &bull; Excellent organizational and documentation skills.
 
 
 &bull; High attention to detail and confidentiality.
 
 
 &bull; Proficiency in Microsoft Office (especially Excel).
 
 
 &bull; Strong communication and interpersonal skills.
 
</div>

Human Resources Operations Specialist

Timo

<div>
 
 The ideal candidate is a motivated, organized, and creative individual who welcomes the challenges of acquiring and developing new business through sales efforts. You will build key customer relationships, identify business opportunities, and close business deals while maintaining an extensive knowledge of current market conditions.&nbsp;
 
 
 &nbsp;
 
 
 Responsibilities
 
 <ul>
 <li>
 Cultivate strong business relationships with key decision makers
 </li>
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 Proactively identify new opportunities and deliver innovative solutions to customers
 </li>
 <li>
 Develop market strategies by researching lists of high potential prospects
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent experience in Business
 </li>
 <li>
 3+ years' of sales or account management experience
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 </ul>
 
</div>

Business Development Operations Specialist

Solution Leaders Fayez Engineering

<div>
 
 
 Cybersecurity Specialist
 
 
 
 
 
 
 
 Job Summary
 
 
 
 SLFE is seeking a skilled and experienced
 
 Cybersecurity Specialist
 
 to join our team. The successful candidate will be responsible for monitoring security alerts, responding to incidents, managing security platforms, and supporting compliance and risk mitigation efforts to protect systems and data.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Cybersecurity, Information Technology, or a related discipline
 </li>
 <li>
 Minimum of 8 years of cybersecurity experience
 </li>
 <li>
 Preferred certifications: CEH, CompTIA Security+, SC-200, SC-300, ISO 27001, CISM, CISSP
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Monitor and analyze security alerts across platforms
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 Respond to cybersecurity incidents and conduct root cause analysis
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 Manage and maintain security platforms and tools
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 Support compliance initiatives and risk mitigation strategies
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 Collaborate with cross-functional teams to enhance security posture
 </li>
 <li>
 Strong knowledge of cybersecurity operations, incident response, threat analysis, vulnerability management, and security controls aligned with industry standards.
 </li>
 </ul>
 
 
 
 
 
 Key Knowledge and Expertise
 
 
 <ul>
 <li>
 Cybersecurity operations and best practices
 </li>
 <li>
 Incident response and threat analysis
 </li>
 <li>
 Vulnerability management and remediation
 </li>
 <li>
 Implementation of security controls aligned with industry standards
 </li>
 </ul>
 
 
 
 
 
 Software Skills
 
 
 
 
 
 <ul>
 <li>
 Microsoft Defender
 </li>
 <li>
 Microsoft Purview
 </li>
 <li>
 SIEM tools
 </li>
 <li>
 Security monitoring platforms
 </li>
 <li>
 Vulnerability scanning tools
 </li>
 <li>
 Log analysis utilities
 </li>
 </ul>
 
 
 
 
 
 Other Requirements
 
 
 
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Excellent communication and collaboration abilities
 </li>
 <li>
 Ability to work independently and in a team-oriented environment
 </li>
 <li>
 Commitment to continuous learning and staying current with cybersecurity trends
 </li>
 </ul>
 
 
</div>

Cyber Security Specialist

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Employee Life Cycle Specialist | Majid Al Futtaim Global Solutions | People &amp; organization
 
 
 
 
 
 
 Role Purpose
 
 
 
 The Employee Life Cycle (ELC) Specialist is responsible for managing HR operations across the full employee journey, including onboarding, transfers, promotions, data management, and offboarding. The role acts as the first point of contact for employees and managers, providing accurate advice and support through calls, emails, and ticketing systems. It also ensures smooth transactions in SuccessFactors and compliance with HR processes.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Provide timely and accurate support to employees and managers on HR queries (onboarding, transfers, data updates, exits).
 </li>
 <li>
 Manage HR system (SuccessFactors) transactions, such as hiring, job changes, compensation updates, and terminations.
 </li>
 <li>
 Ensure accuracy and compliance of employee data in SuccessFactors and ticketing systems.
 </li>
 <li>
 Deliver excellent customer service, ensuring positive feedback from employees and managers.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources, Business Administration, or a related field.
 </li>
 <li>
 
 2-4 Years of experience
 
 in HR operations, internships, or employee services (experience with SuccessFactors is a plus).
 </li>
 <li>
 Human Resources Internship or Diploma (Preferred).
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work from any country in the world for 30 days a year.
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Employee Life Cycle Specialist

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