collections specialist

Talaat Moustafa Group

<div>
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Manage all collection and financial matters related to tenant subscriptions, renewals, and bills
 </li>
 <li>
 Receive payments from tenants for subscription renewals, service extensions, and bill payments
 </li>
 <li>
 Issue receipts, refunds, and credits to customers in a timely manner
 </li>
 <li>
 Register and update cash flow records accurately and promptly
 </li>
 <li>
 Respond to customer complaints and inquiries, and provide guidance and support as needed
 </li>
 <li>
 Coordinate with relevant departments to ensure seamless management of tenant accounts and collections
 </li>
 <li>
 Maintain detailed records of all financial transactions and customer interactions
 </li>
 <li>
 Identify late or non-paying tenants and initiate appropriate collection procedures
 </li>
 <li>
 Assist in developing and implementing effective collection strategies to maximize on-time payments
 </li>
 <li>
 Provide regular reports on collection activities, outstanding balances, and performance metrics
 </li>
 <li>
 Contribute to the continuous improvement of collection processes and policies
 </li>
 </ul>
 
 
 
 Requirements:
 
 
 
 <ul>
 <li>
 Bachelor's degree in finance, Accounting, or a related field.
 </li>
 <li>
 Fresh Graduates are most welcome to apply.
 </li>
 <li>
 Strong numerical and analytical skills with attention to detail
 </li>
 <li>
 Excellent communication and interpersonal skills to interact with customers
 </li>
 <li>
 Knowledge of relevant laws, regulations, and best practices in collections
 </li>
 <li>
 Problem-solving skills and the ability to handle customer complaints effectively
 </li>
 <li>
 Commitment to providing high-quality customer service
 </li>
 </ul>
 
 
</div>

Collections Specialist

<div>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Greet all customers warmly and deliver an exceptional, high-end shopping experience that reflects the brand&rsquo;s standards.
 </li>
 <li>
 Assist clients in finding the perfect fit and proactively suggest complementary items to maximize basket size and complete outfits.
 </li>
 <li>
 Achieve daily and monthly sales targets while actively monitoring personal Key Performance Indicators (KPIs).
 </li>
 <li>
 Maintain and develop a personal client book, proactively reaching out to regular customers regarding new arrivals, exclusive collections, and promotional events.
 </li>
 <li>
 Ensure the sales floor remains clean, organized, and compliant with visual merchandising guidelines (folding, hanging, and displaying stock).
 </li>
 <li>
 Assist with stock shipments, conduct inventory counts, and efficiently replenish merchandise from the backroom to the shop floor.
 </li>
 <li>
 Process transactions swiftly and accurately utilizing the Point of Sale (POS) system.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 
 Experience
 
 : 1&ndash;2 years of experience in retail sales.
 </li>
 <li>
 
 Education
 
 : High School Diploma or Bachelor&rsquo;s Degree.
 </li>
 <li>
 
 Languages
 
 : Fluency in both Arabic and English to effectively communicate with a diverse customer base.
 </li>
 <li>
 
 Communication Skills
 
 : Exceptional interpersonal and active listening skills with the ability to build trust and rapport with premium shoppers.
 </li>
 <li>
 
 Presentation:
 
 A neat, professional, and well-groomed appearance aligned with a premium fashion brand.
 </li>
 <li>
 
 Flexibility
 
 : Ability to work flexible shift schedules, including weekends, evenings, and public holidays.
 </li>
 </ul>
</div>

Sales Associate

2S Homewear

<div>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop bold creative concepts for campaigns, product launches, and key brand
 
 
 </li>
 </ul>
 moments that resonate with our audience
 
 
 <ul>
 <li>
 Lead the creative vision across digital, retail, and social platforms &mdash; owning the look
 
 
 </li>
 </ul>
 and feel of every touchpoint
 
 
 <ul>
 <li>
 Design hero assets and key visuals that tell a cohesive visual story across all
 
 
 </li>
 </ul>
 channels
 
 
 <ul>
 <li>
 Manage, mentor, and elevate a team of Graphic Designers &mdash; setting the creative bar
 
 
 </li>
 </ul>
 and guiding day-to-day output
 
 
 <ul>
 <li>
 Ensure all deliverables align with 2S Homewear's brand identity, tone, and quality
 
 
 </li>
 </ul>
 standards
 
 
 <ul>
 <li>
 Partner closely with the Marketing Manager and marketing team to bring campaign
 
 
 </li>
 </ul>
 concepts to life from brief to final asset
 
 
 <ul>
 <li>
 Stay ahead of fashion and design trends; collaborate with the fashion design team on
 
 
 </li>
 </ul>
 graphics for licensed collections
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 4&ndash;6 years of professional graphic design experience; fashion or retail background is
 
 
 </li>
 </ul>
 a strong plus
 
 
 <ul>
 <li>
 A compelling portfolio showcasing campaigns, brand identity, and editorial design
 </li>
 <li>
 Expert-level proficiency in Adobe Creative Suite &mdash; Photoshop, Illustrator, and
 
 
 </li>
 </ul>
 InDesign
 
 
 <ul>
 <li>
 Solid working knowledge of Figma for collaborative design and prototyping
 </li>
 <li>
 Familiarity with Adobe After Effects or Premiere Pro for motion and video assets is a
 
 
 </li>
 </ul>
 plus
 
 
 <ul>
 <li>
 Strong understanding of typography, grid systems, color theory, and visual hierarchy
 </li>
 <li>
 Experience leading or managing a design team with the ability to give clear,
 
 
 </li>
 </ul>
 constructive creative direction
 
 
 <ul>
 <li>
 Ability to manage multiple projects simultaneously and meet deadlines in a
 
 
 </li>
 </ul>
 fast-paced environment
 
 
 <ul>
 <li>
 Strong communication skills and a collaborative mindset across creative and
 
 
 </li>
 </ul>
 non-creative teams
</div>

Senior Graphic Designer

WOROOD

<div>
 
 Shopify Development
 
 
 
 The developer will be responsible for working on Shopify stores, including:
 
 
 <ul>
 <li>
 Customizing Shopify themes using Liquid, HTML, CSS, and JavaScript
 </li>
 <li>
 Developing and modifying Shopify sections, templates, and product pages
 </li>
 <li>
 Supporting Shopify apps and third-party integrations
 </li>
 <li>
 Working with Shopify APIs when needed
 </li>
 <li>
 Improving website performance, speed, and user experience
 </li>
 <li>
 Troubleshooting Shopify issues related to checkout, products, collections, apps, and storefront behavior
 
 
 
 </li>
 </ul>
 
 WordPress Development
 
 
 
 The developer will also work on WordPress websites, including:
 
 
 <ul>
 <li>
 Developing and maintaining WordPress websites
 </li>
 <li>
 Customizing WordPress themes and plugins
 </li>
 <li>
 Working with PHP, MySQL, HTML, CSS, and JavaScript
 </li>
 <li>
 Managing WooCommerce features if needed
 </li>
 <li>
 Handling website updates, plugin compatibility, and troubleshooting
 </li>
 <li>
 Supporting landing pages, blogs, and content-based websites
 
 
 
 </li>
 </ul>
 
 Backend &amp; Integration Development
 
 
 
 The developer should be able to support backend tasks such as:
 
 
 <ul>
 <li>
 Building and maintaining backend services using Node.js
 </li>
 <li>
 Working with REST, GraphQL APIs, and third-party integrations
 </li>
 <li>
 Connecting Shopify, WordPress, ERP, CRM, marketing tools, or internal systems
 </li>
 <li>
 Handling data synchronization between platforms
 </li>
 <li>
 Writing clean, scalable, and maintainable backend logic
 </li>
 <li>
 Supporting webhook-based integrations
 
 
 
 </li>
 </ul>
 
 Frontend Development
 
 
 
 The developer should be comfortable with:
 
 
 <ul>
 <li>
 HTML5, CSS3, JavaScript, and responsive design
 </li>
 <li>
 Creating clean and mobile-friendly pages
 </li>
 <li>
 Improving UI behavior and customer journey
 </li>
 <li>
 Debugging frontend issues across browsers and devices
 </li>
 <li>
 Working with design or marketing teams to implement website changes
 
 
 
 </li>
 </ul>
 
 Required Experience
 
 
 
 The candidate should have:
 
 
 <ul>
 <li>
 3&ndash;5 years of experience as a Full Stack Developer
 </li>
 <li>
 Strong experience with PHP
 </li>
 <li>
 Strong experience with Node.js
 </li>
 <li>
 Hands-on experience with Shopify development
 </li>
 <li>
 Hands-on experience with WordPress development
 </li>
 <li>
 Experience with JavaScript, HTML, CSS
 </li>
 <li>
 Experience working with REST APIs and integrations
 </li>
 <li>
 Good knowledge of MySQL or similar databases
 </li>
 <li>
 Experience with Git/version control
 </li>
 <li>
 Understanding of website performance and optimization
 </li>
 <li>
 Good debugging and problem-solving skills
 
 </li>
 </ul>
</div>

Full Stack Developer

VXI Global Solutions

<div>
 
 VXI Global Solutions (VXI) is a leading provider of business process and information technology outsourcing services for companies. We specialize in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing.
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time, on-site English Customer Service Specialist role located in Cairo at VXI Egypt. The Customer Service Specialist will be responsible for providing support to customers, ensuring customer satisfaction, maintaining phone etiquette, and delivering high-quality customer service on a daily basis.
 
 
 
 
 
 Qualifications
 
 
 
 
 
 Customer Support and Customer Service skills
 
 
 Customer Satisfaction and Customer Experience skills
 
 
 Phone Etiquette
 
 
 Excellent communication and interpersonal skills
 
 
 Ability to multitask and handle challenging situations
 
 
 Experience in a customer service role is a plus
 
 
 Fluency in English ( B2+ - C1 )
 
 
 Night and overnight shifts
 
 
 
 
 
 Location: Citystars Mall, Nasr city, Cairo
 
</div>

Customer Service Representative

<div>
 
 
 We're Hiring: Recruitment Specialist (International Recruitment)
 
 
 
 Are you passionate about connecting top talent with global career opportunities?
 
 
 We're looking for a
 
 Recruitment Specialist
 
 to join our team and support national and international hiring. If you have experience in end-to-end recruitment and enjoy working in a dynamic, fast-paced environment, we'd love to hear from you.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage the full recruitment lifecycle for local and international hiring.
 </li>
 <li>
 Source and attract qualified candidates across European markets.
 </li>
 <li>
 Create and publish job advertisements.
 </li>
 <li>
 Screen CVs and conduct initial interviews.
 </li>
 <li>
 Assess candidates' language, technical, and interpersonal skills.
 </li>
 <li>
 Coordinate online assessments, interviews, and selection activities.
 </li>
 <li>
 Support international candidates with the relocation process.
 </li>
 <li>
 Partner with internal stakeholders to ensure timely and high-quality hiring.
 </li>
 <li>
 Maintain accurate recruitment records and ensure compliance with company policies and GDPR.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor's degree.
 </li>
 <li>
 Fluent English.
 </li>
 <li>
 
 Minimum 2 years of recruitment experience is a must.
 
 </li>
 <li>
 International recruitment experience is an advantage.
 </li>
 <li>
 Proficiency in Microsoft Office (Excel, Word, and PowerPoint).
 </li>
 <li>
 Strong communication, organizational, and interpersonal skills.
 </li>
 <li>
 Results-driven, adaptable, and able to thrive in a fast-paced environment.
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Competitive salary.
 </li>
 <li>
 Medical and social insurance.
 </li>
 <li>
 Transportation provided.
 </li>
 <li>
 Career growth and development opportunities.
 </li>
 <li>
 Exposure to international recruitment and global stakeholders.
 </li>
 <li>
 A collaborative and dynamic work environment.
 </li>
 </ul>
</div>

Recruitment Specialist

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title: HR &amp; Administration Assistant
 
 
 
 
 Reports To:
 
 HR/ Admin Operations SV (dotted line to HRBP for governance alignment)
 
 
 
 Functional Partnership:
 
 Relevant Market / BU
 
 
 
 Function:
 
 HR/ Administration
 
 
 
 Location:
 
 6th October, Industrial Zone, Giza, Egypt.
 
 
 
 Grade:
 
 Hay
 
 
 
 
 
 
 Operating Context
 
 
 
 
 
 
 The HR/ Administration Assistant operates within a structured HR operating model supporting:
 
 <ul>
 <li>
 HR Operations execution
 </li>
 <li>
 Commercial and Factory administrative coordination
 </li>
 <li>
 Office and facility management
 </li>
 <li>
 Government documentation support
 </li>
 </ul>
 
 The role functions within a regulated, cost-disciplined, multi-department environment requiring:
 
 <ul>
 <li>
 High coordination discipline
 </li>
 <li>
 Documentation accuracy
 </li>
 <li>
 Facility and office control standards
 </li>
 <li>
 Confidential handling of employee data
 </li>
 <li>
 Alignment to enterprise governance and reporting systems
 </li>
 </ul>
 
 The role is an enabling function and does not carry workforce governance authority.
 
 
 
 
 
 
 Job Purpose
 
 
 
 
 
 
 The HR Administration Assistant provides structured administrative, documentation, coordination, and facility support to the HR Operations SV.
 
 
 The HR Admin Assistant supports the Human Resources function by handling personnel administration, employee records, and day-to-day HR operations, in addition to general administrative and office management tasks. The role ensures smooth office operations while maintaining compliance with labour laws, internal policies, and governance frameworks.
 
 
 
 
 
 The role ensures:
 
 <ul>
 <li>
 Smooth office operations
 </li>
 <li>
 Accurate documentation handling
 </li>
 <li>
 Timely processing of administrative transactions
 </li>
 <li>
 Structured meeting and travel coordination
 </li>
 <li>
 Compliance with internal policies and regulatory requirements
 </li>
 </ul>
 
 The role may support HR Operations during overflow periods under direct supervision and within defined authority limits.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 A. Administrative &amp; Office Coordination
 
 
 <ul>
 <li>
 Manage office supplies, pantry, equipment inventory, and vendor coordination
 </li>
 <li>
 Raise purchase requests and follow up on Purchase Orders (POs) with procurement.
 </li>
 <li>
 Ensure proper documentation of approvals and audit traceability
 </li>
 <li>
 Oversee office administration tasks (supplies, maintenance, vendors, etc.).
 </li>
 <li>
 Coordinate with service providers (cleaning, security, facility management).
 </li>
 <li>
 Support office events, meetings, and logistics.
 </li>
 <li>
 Maintain administrative records and contracts with vendors.
 </li>
 <li>
 Ensure smooth day-to-day office operations.
 </li>
 </ul>
 
 
 
 
 
 B. Documentation &amp; Filing Control
 
 
 <ul>
 <li>
 Maintain organized, secure filing systems for administrative and HR-related documentation (hard &amp; soft copies).
 </li>
 <li>
 Ensure documentation complies with retention standards and internal policy
 </li>
 <li>
 Maintain confidentiality and data protection discipline
 </li>
 <li>
 Maintain and update employee files
 </li>
 <li>
 Handle onboarding documentation (contracts, forms, social insurance, etc.).
 </li>
 <li>
 Manage employee records, including promotions, transfers, and terminations.
 </li>
 <li>
 Ensure compliance with local labor laws and internal regulations.
 </li>
 <li>
 Maintain confidentiality and data protection discipline
 </li>
 <li>
 Manage incoming and outgoing correspondence in a timely and organized manner.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 C. HR Operational Support (Overflow &amp; Structured Assistance)
 
 
 <ul>
 <li>
 Support HR Operations Specialist during high-volume periods under supervision
 </li>
 <li>
 Prepare documentation packs for onboarding and offboarding
 </li>
 <li>
 Track document collection status for payroll, visas, and insurance
 </li>
 <li>
 Coordinate logistics for recruitment interviews and onboarding sessions
 </li>
 <li>
 Ensure all support remains within approved governance frameworks
 </li>
 <li>
 Administer employee benefits programs, including medical insurance, social insurance, and other company benefits.
 </li>
 <li>
 Coordinate employee enrollment, additions, deletions, and updates with service providers.
 </li>
 <li>
 Manage mobile lines allocation and tracking in line with company policy.
 </li>
 <li>
 Act as a point of contact for employee inquiries related to benefits.
 </li>
 <li>
 Ensure accurate records and timely updates for all benefits-related data.
 </li>
 </ul>
 
 Local Governance Authority: HR Operations Specialist
 
 
 Central Governance Authority: Operational Excellence Manager &amp; Head of HR
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Track expense submissions and follow-ups
 </li>
 </ul>
 
 
 
 
 
 
 
 
 E. Government &amp; Regulatory Documentation Support
 
 
 <ul>
 <li>
 Assist in tracking contract renewals and government documentation
 </li>
 <li>
 Maintain updated GOSI and statutory files under HR Operations guidance
 </li>
 <li>
 Support document preparation for audits or inspections
 </li>
 <li>
 Escalate compliance risks immediately to HR Operations Specialist
 </li>
 </ul>
 
 
 
 
 
 F. Facility &amp; Office Standards
 
 
 <ul>
 <li>
 Maintain office standards aligned with GHK / 5S practices
 </li>
 <li>
 Liaise with facility management for maintenance issues
 </li>
 <li>
 Ensure orderly, professional office environment
 </li>
 <li>
 Support workplace event logistics where required
 </li>
 </ul>
 
 
 G. Administrative Operations
 
 
 
 
 Transportation Management
 
 
 <ul>
 <li>
 Manage employee transportation services and bus routes
 </li>
 <li>
 Coordinate transportation schedules according to operational requirements
 </li>
 <li>
 Follow up on transportation contracts, renewals, invoices, and payments
 </li>
 </ul>
 
 
 
 
 
 
 Mobile Lines &amp; Telecommunications
 
 
 <ul>
 <li>
 Manage company mobile lines and landline services including activation, deactivation, and package modifications
 </li>
 <li>
 Monitor monthly invoices and maintain employee mobile allowance records
 </li>
 </ul>
 
 
 Invoice Processing &amp; Payment Follow-up
 
 
 <ul>
 <li>
 Prepare and submit invoices through DWS workflow and follow up approvals with stakeholders
 </li>
 <li>
 Coordinate with Finance and Treasury to ensure timely payments
 </li>
 </ul>
 
 
 
 
 
 Clear Role Boundaries
 
 
 
 This role IS:
 
 <ul>
 <li>
 Administrative and coordination support function
 </li>
 <li>
 Office and documentation control enabler
 </li>
 <li>
 Overflow support to HR Operations
 </li>
 <li>
 Service-oriented liaison
 </li>
 </ul>
 
 This role IS NOT:
 
 <ul>
 <li>
 Workforce governance authority
 </li>
 <li>
 HR decision-maker
 </li>
 <li>
 Payroll approver
 </li>
 <li>
 ER handler
 </li>
 <li>
 Compensation or talent framework owner
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Key Interfaces
 
 
 
 Internal
 
 <ul>
 <li>
 HR Operations Specialist (Primary Line Manager)
 </li>
 <li>
 HRBP (Governance awareness)
 </li>
 <li>
 Head of HR &ndash; enterprise direction, standards and operating model
 </li>
 <li>
 Finance &ndash; PO and payment processing
 </li>
 <li>
 Legal &ndash; documentation requests
 </li>
 <li>
 Commercial &amp; Factory teams
 </li>
 </ul>
 
 External
 
 <ul>
 <li>
 Travel agencies
 </li>
 <li>
 Government offices
 </li>
 <li>
 Facility vendors
 </li>
 <li>
 Suppliers
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators
 
 
 
 Administrative Excellence
 
 <ul>
 <li>
 Timely completion of assigned tasks
 </li>
 <li>
 PO and payment accuracy rate &ge;98%
 </li>
 <li>
 Zero penalties due to delayed visa or government processing
 </li>
 </ul>
 
 Documentation &amp; Compliance
 
 <ul>
 <li>
 Filing accuracy and audit readiness
 </li>
 <li>
 Zero lost or incomplete employee documentation
 </li>
 </ul>
 
 Service Quality
 
 <ul>
 <li>
 Meeting coordination without scheduling conflicts
 </li>
 <li>
 Positive internal service feedback
 </li>
 </ul>
 
 Facility Standards
 
 <ul>
 <li>
 GHK / 5S compliance adherence
 </li>
 </ul>
 
 
 
 
 
 Development Pathway
 
 
 
 
 
 
 Administration Assistant - HR Operations Specialist
 
 
 
 
 
 Progression requires:
 
 <ul>
 <li>
 Demonstrated accuracy and compliance discipline
 </li>
 <li>
 Strong system literacy
 </li>
 <li>
 Exposure to payroll and HRIS processes
 </li>
 <li>
 Proven confidentiality and governance mindset
 </li>
 <li>
 Basic workforce administration capability
 </li>
 </ul>
</div>

HR & Administration Assistant - (6th October)

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