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collections specialist

Beltone

<div>
 
 
 Job Purpose :
 
 
 <ul>
 <li>
 Contact delinquent customers via phone, SMS, email, and other channels to collect outstanding dues.
 </li>
 <li>
 Negotiate payment plans, settlements, or rescheduling agreements in line with policy guidelines.
 </li>
 <li>
 Update collection system records with accurate call notes, payment promises, and outcomes.
 </li>
 <li>
 Follow up with customers on broken promises and non-responses.
 </li>
 <li>
 Identify reasons for non-payment and propose tailored solutions to encourage recovery.
 </li>
 <li>
 Escalate high-risk, non-responsive, or disputed cases to the Collection Supervisor.
 </li>
 <li>
 Maintain professionalism, empathy, and compliance during all customer interactions.
 </li>
 <li>
 Adhere to collection scripts, call handling procedures, and regulatory communication standards.
 </li>
 <li>
 Monitor own performance against daily, weekly, and monthly recovery targets.
 </li>
 <li>
 Coordinate with internal teams (Legal, Customer Service) to resolve account issues or complaints.
 </li>
 <li>
 Participate in regular training sessions to enhance communication and negotiation skills.
 </li>
 <li>
 Flag potential fraud, deceased cases, or legal concerns for further review.
 </li>
 <li>
 Support reporting by logging activity data and follow-ups.
 </li>
 <li>
 Suggest process improvements based on recurring customer feedback or system gaps.
 </li>
 <li>
 Manage high-volume call queues effectively to optimize coverage.
 </li>
 <li>
 Contribute to a positive and performance-oriented team environment.
 </li>
 </ul>
 
 
 
 
 Job Qualifications:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or Law.
 </li>
 <li>
 From 0 to 2 years of experience in collections or recovery in financial services.
 </li>
 <li>
 Strategic collections planning and execution.
 </li>
 <li>
 Negotiation, conflict resolution, and customer communication.
 </li>
 <li>
 Strong leadership and performance management.
 </li>
 <li>
 Good Command of English.
 </li>
 </ul>
</div>

Collections Specialist - SEVEN

<div>
 
 
 Job Purpose :
 
 
 
 To execute collection activities across early, mid, and late delinquency stages by contacting customers, negotiating repayment plans, and ensuring accurate documentation of recovery efforts. The Collection Specialist plays a critical role in reducing delinquency and minimizing credit loss while maintaining professional and compliant interactions with customers. The role supports daily operational targets and contributes to achieving the company&rsquo;s recovery goals.
 
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Contact delinquent customers via phone, SMS, email, and other channels to collect outstanding dues.
 </li>
 <li>
 Negotiate payment plans, settlements, or rescheduling agreements in line with policy guidelines.
 </li>
 <li>
 Update collection system records with accurate call notes, payment promises, and outcomes.
 </li>
 <li>
 Follow up with customers on broken promises and non-responses.
 </li>
 <li>
 Identify reasons for non-payment and propose tailored solutions to encourage recovery.
 </li>
 <li>
 Escalate high-risk, non-responsive, or disputed cases to the Collection Supervisor.
 </li>
 <li>
 Maintain professionalism, empathy, and compliance during all customer interactions.
 </li>
 <li>
 Adhere to collection scripts, call handling procedures, and regulatory communication standards.
 </li>
 <li>
 Monitor own performance against daily, weekly, and monthly recovery targets.
 </li>
 <li>
 Coordinate with internal teams (Legal, Customer Service) to resolve account issues or complaints.
 </li>
 <li>
 Participate in regular training sessions to enhance communication and negotiation skills.
 </li>
 <li>
 Flag potential fraud, deceased cases, or legal concerns for further review.
 </li>
 <li>
 Support reporting by logging activity data and follow-ups.
 </li>
 <li>
 Suggest process improvements based on recurring customer feedback or system gaps.
 </li>
 <li>
 Manage high-volume call queues effectively to optimize coverage.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements :
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or Law.
 </li>
 <li>
 From 0 to 2 years of experience in collections or recovery in financial services &bull; Experience with external agencies and legal recovery cases.
 </li>
 <li>
 Strategic collections planning and execution .
 </li>
 <li>
 Negotiation, conflict resolution, and customer communication .
 </li>
 <li>
 Familiarity with legal and regulatory frameworks in collections .
 </li>
 <li>
 Analytical mindset and data-driven decision making .
 </li>
 <li>
 Strong leadership and performance management .
 </li>
 <li>
 Good Command of English
 </li>
 </ul>
</div>

Collection Specialist - SEVEN

Contentsquare

<div>
 Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers&rsquo; whole online journey.
 
 
 We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We&rsquo;re here to stay&mdash;and we&rsquo;re looking for team members who are excited to drive impact and help us scale even further.
 
 
 Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler&mdash;for our customers, their customers, and each other.
 
 
 
 Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.
 
 
 
 
 About The Role
 
 
 
 We are seeking a motivated and detail-oriented Cash Collection Specialist to join our OTC
 
 
 team based in Egypt. The role involves managing customer accounts, ensuring timely
 
 
 collection of outstanding payments, resolving disputes, and supporting overall credit and cash
 
 
 flow processes.
 
 
 This is an excellent opportunity for professionals with 2&ndash;5 years of experience in accounts
 
 
 receivable, collections, or credit control who want to develop within a multinational
 
 
 environment.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage collections for assigned customer accounts across multiple regions.
 </li>
 <li>
 Ensure timely follow-up on overdue invoices through phone calls, emails, and written
 
 
 </li>
 </ul>
 communication (in both English and French).
 
 
 <ul>
 <li>
 Maintain strong relationships with clients to facilitate payment and resolve disputes.
 </li>
 <li>
 Collaborate with internal teams (Sales, Customer Service, Finance) to reconcile
 
 
 </li>
 </ul>
 accounts and resolve billing issues.
 
 
 <ul>
 <li>
 Monitor customer credit exposure and escalate risks when necessary.
 </li>
 <li>
 Achieve monthly collection targets and contribute to reducing Days Sales Outstanding
 
 
 </li>
 </ul>
 (DSO).
 
 
 <ul>
 <li>
 Maintain accurate and up-to-date records of all collection activities.
 </li>
 <li>
 Prepare regular reports on collection performance and customer account status.
 
 
 </li>
 </ul>
 Qualifications &amp; Requirements:
 
 
 <ul>
 <li>
 2&ndash;5 years of proven experience in cash collection, accounts receivable, or credit
 
 
 </li>
 </ul>
 control.
 
 
 <ul>
 <li>
 Fluency in English and French (both written and spoken).
 </li>
 <li>
 Strong communication and negotiation skills with a customer-oriented mindset.
 </li>
 <li>
 Proficiency in MS Office (Excel in particular); experience with ERP systems is a plus.
 </li>
 <li>
 Ability to manage priorities, work under pressure, and meet deadlines.
 
 
 </li>
 </ul>
 
 Why you should join Contentsquare
 
 
 
 We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we&rsquo;re aligned with the employees' needs.
 
 
 Here are a few we want to highlight:
 
 
 <ul>
 <li>
 Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
 </li>
 <li>
 Work flexibility: hybrid and remote work policies
 </li>
 <li>
 Generous paid time-off policy (every location is different)
 </li>
 <li>
 Immediate eligibility for birthing and non-birthing parental leave
 </li>
 <li>
 Wellbeing and Home Office allowances
 </li>
 <li>
 A Culture Crew in every country we&rsquo;re based in to coordinate regular activities for employees to get to know each other and bond outside of work
 </li>
 <li>
 Every full-time employee receives stock options, allowing them to share in the company&rsquo;s success
 </li>
 <li>
 We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
 </li>
 <li>
 And more benefits tailored to each country
 
 
 </li>
 </ul>
 
 Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
 
 
 
 
 Your personal data is used by Contentsquare for recruitment purposes only. Read our
 
 
 Job Candidate Privacy Notice
 
 
 to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal
 
 
 here
 
 
 .
 
 
 
 
 Your personal data will be securely stored in our hosting provider&rsquo;s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
 
</div>

Cash Collection Specialist

FlairsTech

<div>
 
 Accounts Receivables Specialist (Fluent English Speaker)
 
 
 
 
 
 Location: Maadi (Hybrid)
 
 
 
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Determines work priorities, plans, schedules, assigns and reviews work. Trains and evaluates assigned personnel.
 </li>
 <li>
 Investigates and resolves difficult or highly sensitive collections or receivables problems. Interacts with debtors; explains and interprets regulations and procedures; determines exceptions to payment policy or procedures; and authorizes refund
 </li>
 <li>
 Responsible for posting all incoming payments to correct accounts daily.
 </li>
 <li>
 Reviews, formulates, and recommends policies and operational procedures for areas of responsibility.
 </li>
 <li>
 Ensures confidentiality and security of transactions and receivables
 </li>
 <li>
 develop and maintaining good communications and relations with both internal and external customers and in handling customer escalations
 </li>
 <li>
 Exercise good judgment within defined procedures and policies to determine appropriate action.
 </li>
 <li>
 Resolves day-to-day technical and operational problems.
 </li>
 <li>
 Inputs and retrieves data from computer systems. (Posting payment and reconciling with bank statements)
 </li>
 <li>
 Maintaining customer information.
 </li>
 <li>
 Scheduling Payments.
 </li>
 <li>
 ACH Upload Processing.
 </li>
 <li>
 Reconciling payments to ensure the accounting system reflects the correct transactions.
 </li>
 <li>
 General ledger reconciliations.
 </li>
 <li>
 Account reconciliations such as a bank, inventory control, clearing, billings, etc.
 </li>
 <li>
 Issue receipts to customers on receipt of payments.
 </li>
 <li>
 Performing daily financial transactions such as verifying, calculating, and posting accounts receivable data.
 </li>
 <li>
 Supporting the month-end process.
 </li>
 <li>
 Generating month-end reports.
 </li>
 <li>
 Report summary of completed tasks and issues.
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 Fluent in English is a MUST
 </li>
 <li>
 Bachelor&rsquo;s degree in Accounting is preferred.
 </li>
 <li>
 hands-on accounting experience in accounts receivable is a must.
 </li>
 <li>
 Appropriate handling of sensitive information.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Strong client relationship management and customer service skills.
 </li>
 <li>
 Advanced computer software skills, especially with Excel and Accounting packages.
 </li>
 </ul>
</div>

Accounts Receivable Specialist

Administrative Assistant - Accounts Receivable & Collections

naqla

<div>
 responsibilities:
 
 
 <ul>
 <li>
 Communicate with clients to build and maintain a strong relationship
 
 </li>
 <li>
 Responsible for confirming with clients&rsquo; invoices accuracy to start follow up procedures till the due date
 
 </li>
 <li>
 Interviewing clients telephonic ally to establish their ability to pay debt.
 
 </li>
 <li>
 Overcoming stall tactics and objections and suggesting source of money for debt payments.
 
 </li>
 <li>
 Encouraging clients to utilize payment options such as credit cards and securing information for administrative services to process.
 
 </li>
 <li>
 Negotiating settlements by arranging clients&rsquo; payments over a longer time span.
 
 </li>
 <li>
 Confirming clients&rsquo; information and payment agreements.
 
 </li>
 <li>
 Informing management regarding effectiveness of strategies for various accounts
 
 </li>
 <li>
 Complying with applicable laws, regulations, policies, and procedures.
 
 </li>
 <li>
 Follow up any modifications for the invoices when needed.
 
 </li>
 <li>
 Make sure that all invoices are accepted by the customer
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 Requirements:
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Accounting,
 
 </li>
 </ul>
 <ul>
 <li>
 Excellent knowledge of Microsoft office
 </li>
 </ul>
 <ul>
 <li>
 Reporting Skills
 
 </li>
 </ul>
 <ul>
 <li>
 Deadline-Oriented
 
 </li>
 <li>
 Time Management
 
 </li>
 </ul>
 <ul>
 <li>
 Previous work experience in customer service, sales, collections, or related field.
 
 </li>
 </ul>
 
 
 Behavioral Competencies:
 
 
 
 <ul>
 <li>
 Excellent knowledge of collection processes.
 
 </li>
 <li>
 Task Planning.
 
 </li>
 <li>
 Excellent verbal communication, negotiation, and people skills.
 
 </li>
 <li>
 Outstanding phone etiquette.
 
 </li>
 <li>
 Proficient mathematical skills.
 
 </li>
 <li>
 Excellent communication and problem-solving skills.
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 Social Insurance
 
 Medical Insurance
 
 Life Insurance
</div>

Collection Specialist

<div>
 At JTI we celebrate differences, and everyone truly belongs.
 
 46,000 people from all over the world
 
 are continuously building their unique success story with us.
 
 83% of employees feel happy
 
 working at JTI.
 
 
 To make a difference with us, all you need to do is bring your
 
 human best.
 
 
 
 What will your story be? Apply now!
 
 
 
 Learn more jti.com
 
 
 
 
 Cashier
 
 
 
 
 What Is This Role About
 
 
 
 In this position, you will receive the daily sales cash collections from all sales representatives and you will be responsible for all the supporting functions related to the collection, cash count, and documentation.
 
 
 
 What will you do
 
 
 
 <ul>
 <li>
 Deliver the daily sales collections to the security cash transaction service company
 </li>
 <li>
 Receive and deposit key account checks into the company bank account
 </li>
 <li>
 Process the daily collection settlement for each sales representative in the sales application
 </li>
 <li>
 Conduct a daily cash count for the sales collection safe and send the cash balance report to the Accounts Receivable and accounting manager
 </li>
 <li>
 Arrange a weekly document settlement to replenish the petty cash safe custody
 </li>
 <li>
 Organize a monthly physical count of the petty cash safe and the sales collection safe, and provide a statement of all outstanding expense claims to the accounting team
 
 
 </li>
 </ul>
 
 What are we looking for
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Accounting
 </li>
 <li>
 2+ years of experience as a Cashier in FMCG companies
 </li>
 <li>
 Good English in reading and writing
 </li>
 <li>
 Strong computer skills
 </li>
 <li>
 Effective communication skills
 </li>
 <li>
 Good analytical skills
 
 
 </li>
 </ul>
 Are you ready to join us? Build your success story at JTI. Apply now!
 
 
 Next Steps
 
 
 After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure Phone screening with Talent Advisor &gt; Assessment tests &gt; Interviews &gt; Offer. Each step is eliminatory and may vary by role type.
 
 
 At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.
</div>

Cashier

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