customer service representative Jobs in Cairo

customer service representative

associate, sales manager

call center agent

call center representative

consumer response specialist Jobs in Cairo

consumer response specialist

customer service associate

WOROOD

<div>
 
 Job Description:
 
 
 
 Handle day-to-day customer inquiries and requests through non-voice channels including email, social media, WhatsApp, and ticketing systems with professionalism and accuracy.
 
 
 Manage and resolve customer tickets within SLA while ensuring high-quality communication and proper case documentation.
 
 
 Conduct outbound follow-up calls related to existing tickets to ensure issue resolution and customer satisfaction.
 
 
 Coordinate with internal teams to resolve customer issues efficiently.
 
 
 Track, update, and maintain accurate records of all customer interactions in CRM systems.
 
 
 Ensure timely responses across all platforms while maintaining brand tone and communication standards.
 
 
 Handle customer complaints and provide appropriate solutions within defined processes.
 
 
 Monitor pending and open tickets, ensuring proper follow-up and closure within agreed timelines.
 
 
 Identify recurring issues and escalate trends or system gaps to management.
 
 
 Support customer retention by ensuring a smooth and satisfactory resolution experience.
 
 
 
 Requirements:
 
 
 
 1&ndash;3 years of experience in customer service, preferably in back office, email, or ticket handling roles.
 
 
 Excellent written communication skills in Arabic and English.
 
 
 Good verbal communication skills for follow-up calls.
 
 
 
 Experience Handling Social Media And WhatsApp Customer Interactions.
 
 
 
 Strong organizational skills with the ability to manage multiple tickets simultaneously.
 
 
 Attention to detail and ability to document cases clearly and accurately.
 
 
 Ability to work under pressure and meet SLAs in a fast-paced environment.
 
 
 Basic problem-solving skills and a customer-focused mindset.
 
 
 Familiarity with CRM systems (e.g., Zendesk, Gorgias) is a plus.
</div>

Customer Service Associate

Accenture

<div>
 
 Job Summary:
 
 
 
 The Oracle ERP Support Service Associate Manager is responsible for overseeing the daily operations of Oracle ERP support services. This role ensures the timely resolution of ERP-related incidents, manages oracle quarterly updates and ensures that the client is getting the latest functionality and features following the standard practices, liaises with business and IT stakeholders, and coordinates with internal and external teams to maintain a high level of service delivery and user satisfaction. The role requires a strong technical and business background in Oracle ERP systems (Fusion), service management expertise, and leadership capability.
 
 
 
 Key Responsibilities:
 
 
 
 
 <li>
 Lead and manage the ERP support team, including assigning tasks, monitoring performance, and ensuring high-quality service delivery.
 
 </li>
 <li>
 Oversee support and maintenance activities for Oracle ERP modules such as Financials, Procurement, Supply Chain, HCM, and Projects.
 
 </li>
 <li>
 Manage and ensure incidents are resolved, service requests, and problem tickets related to Oracle ERP.
 
 </li>
 <li>
 Ensure compliance with SLAs and KPIs for ERP support operations.
 
 </li>
 <li>
 Act as a liaison between IT, vendors, and business units to ensure efficient support and continuous improvement.
 
 </li>
 <li>
 Plan and oversee Oracle quarterly updates, needs to follow the standard practice to fix or apply any change on production environment.
 
 </li>
 <li>
 Lead root cause analysis for critical incidents and develop long-term resolution strategies. Prepare detailed incident and RCA reports, ensuring clear communication of key findings and corrective actions to client leadership to support recovery, continuous improvement, and risk mitigation.
 
 </li>
 <li>
 Ensure documentation of support procedures, system configurations, and known error databases.
 
 </li>
 <li>
 Conduct regular reviews and analysis of system performance, support trends, and user feedback. Generate and present weekly reports to stakeholders, providing clear insights into the status and effectiveness of ERP support services.
 
 </li>
 <li>
 Ensure comprehensive and up-to-date ERP documentation&mdash;including user guides, process models, test scripts, and configuration records&mdash;is maintained and aligned with ongoing support activities.
 
 </li>
 <li>
 Facilitate training and knowledge transfer for team members and end users.
 
 </li>
 <li>
 Manage vendor relationships and coordinate support escalation when necessary. To build governance, cadence and escalation process to make sure that support services is well structured
 
 </li>
 <li>
 Ensure compliance with security, audit, and data integrity standards.
 
 
 
 </li>
 
 Required Qualifications:
 
 
 
 
 <li>
 Bachelor&rsquo;s degree in computer science, Information Technology, or related field.
 
 </li>
 <li>
 7+ years of experience in Oracle ERP (EBS or Cloud) systems, with at least 3 years in a managerial or team lead role.
 
 </li>
 <li>
 Strong knowledge of Oracle ERP modules and architecture.
 
 </li>
 <li>
 Experience in managing ERP support in a complex enterprise environment.
 
 </li>
 <li>
 Familiarity with ITIL practices and service management tools (e.g., ServiceNow, Remedy, Manage engine).
 
 </li>
 <li>
 Excellent problem-solving, communication, and stakeholder management skills.
 
 </li>
 <li>
 Ability to manage cross-functional teams and multiple priorities.
 
 
 
 </li>
 
 Preferred Qualifications:
 
 
 
 
 <li>
 Oracle certifications (e.g., Oracle Cloud Infrastructure, Oracle Financials Cloud).
 
 </li>
 <li>
 Experience with Oracle Fusion Cloud applications.
 
 </li>
 <li>
 Project management experience or certification (PMP, PRINCE2).
 
 </li>
 <li>
 Experience in regulated or global enterprise environments.
 
 
 
 </li>
 
 Soft Skills:
 
 
 
 
 <li>
 Strong leadership and team management capabilities.
 
 </li>
 <li>
 Customer service mindset with a proactive approach to problem resolution.
 
 </li>
 <li>
 High attention to detail and ability to work under pressure.
 
 </li>
 <li>
 Excellent written and verbal communication skills.
 
 
 
 </li>
 WHY JOIN US?
 
 
 
 <li>
 We offer a transparent, fast-paced career progression, with a focus on your strengths and continuous coaching from senior colleagues
 
 </li>
 <li>
 You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools
 
 </li>
 <li>
 Flexible work arrangements and a range of benefits including competitive rewards
 
 </li>
 <li>
 You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends
 
 </li>
 <li>
 You will also have opportunities to make a difference to the communities in which we work and live
 
 
 
 </li>
 NEXT STEPS:
 
 
 If this sounds like the ideal role, career and company for you, click below to apply.
 
 
 To learn more about life @AccentureMiddleEast, follow us on social media and keep up with our latest news.
 
 
 Accenture Middle East:
 
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 ,
 
 
 Instagram
 
 
 ,
 
 
 Facebook
 
 
 ,
 
 
 Twitter
 
 
 ,
 
 
 YouTube
 
 
 
</div>

Oracle ERP Support Service Associate Manager

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Associate, Leasing | MAF Properties | Asset Management Egypt
 
 
 
 Role Summary
 
 
 
 The position is responsible for performing various administrative tasks for the Leasing department and coordinating with various departments, including tenants, to ensure smooth day-to-day functioning through regular follow- ups in a timely manner within the assigned area. Leasing Associate is also responsible for maintaining accurate records, managing all aspects of lease agreement ensuring compliance with regulations and standards.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Provide comprehensive administrative support to the Leasing team, including deal instructions, generating CRM proposals, obtaining legal documents, and managing correspondence.
 </li>
 <li>
 Act as a liaison between the Leasing department and other internal departments as well as external stakeholders, such as tenants, to facilitate smooth operations and timely communication.
 </li>
 <li>
 Proactively follow up on outstanding tasks and issues within the department and with tenants to ensure that all obligations and deadlines are met.
 </li>
 <li>
 Maintain accurate and up-to-date records of all lease agreements, amendments, and related documentation, ensuring that all information is easily accessible and well-organized.
 </li>
 <li>
 Generate regular reports on lease status and administrative tasks to keep management informed and support decision-making processes.
 </li>
 <li>
 Address and resolve any issues that arise in relation to lease agreements or tenant interactions promptly and effectively.
 </li>
 <li>
 Participate in special projects and initiatives within the Leasing department as needed, contributing to continuous improvement efforts.
 </li>
 <li>
 Must have computer proficiency, particularly in Microsoft office applications. (Microsoft word/Microsoft Excel/Microsoft Outlook and Microsoft power point)
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree Business Administration or a relevant field.
 </li>
 <li>
 Minimum 2-3 years of work experience in shopping malls/real estate.
 </li>
 <li>
 Proficient in using Microsoft Office Applications
 </li>
 <li>
 Excellent communication and organisation skills.
 </li>
 <li>
 Strong attention to detail.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Associate, Leasing

Click Group

Role SummaryThe Field Engineer – Laptops &amp; Desktops is responsible for delivering high-quality, onsite technical customer support, device maintenance, and hardware/software service delivery. This role ensures that all technical issues are resolved efficiently while strictly adhering to established Service Level Agreement (SLA) requirements and maintaining exceptional customer satisfaction. Key Responsibilities<ul><li>Onsite Technical Support: Provide professional, face-to-face technical support at customer locations to resolve end-user device issues promptly.</li><li>Diagnostics &amp; Repair: Diagnose complex hardware and software issues on laptops and desktops, executing precise repairs to restore full functionality.</li><li>System Maintenance: Perform critical system tasks, including BIOS updates, firmware upgrades, and routine software patches.</li><li>Parts &amp; Replacement Management: Coordinate and execute the seamless replacement of faulty hardware components and spare parts.</li><li>Preventive Maintenance: Schedule, manage, and execute proactive preventive maintenance visits to minimize future hardware failures and optimize device performance.</li><li>Reporting &amp; Documentation: Prepare clear, comprehensive customer service reports detailing the actions taken, parts replaced, and resolution status.</li><li>Customer Satisfaction: Act as the face of Click Group onsite, ensuring a positive customer experience through effective communication and timely service delivery.</li><li> </li></ul>Requirements &amp; Qualifications<ul><li>Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.</li><li>Experience: 2–5 years of hands-on experience in field technical support, hardware repair, or IT service delivery.</li><li>Certifications: HP and/or Lenovo hardware certifications are strongly preferred.</li><li>Technical Skills: Advanced, proven troubleshooting and diagnostic skills across various desktop and laptop models.</li><li>Mobility: Ability and willingness to travel frequently to various customer locations as required.</li><li>Communication: Excellent verbal and written communication skills to effectively translate technical issues to non-technical end users.</li></ul> Required Competencies<ul><li>Advanced Customer Service Orientation: A strong dedication to meeting customer expectations and fostering positive client relationships.</li><li>Analytical Problem-Solving: The ability to think critically, identify root causes, and implement efficient technical solutions under pressure.</li><li>Meticulous Documentation: Strong organizational skills to accurately record technical actions, service logs, and inventory changes.</li><li>Teamwork &amp; Communication: A collaborative mindset with the ability to sync smoothly with internal support teams and external clients.</li><li>Time Management: Exceptional ability to prioritize multiple service tickets, manage daily travel routes, and meet strict SLA deadlines.</li></ul>

Field Engineer – Laptops & Desktops

<div>
 
 Role Overview
 
 
 
 As an Oracle Cloud Payroll Associate Manager, you will deliver end-to-end payroll solutions by combining functional configuration, payroll process expertise, and integration capability. You will support the design, build, and validation of payroll solutions that meet both HR operational needs and financial reporting requirements.
 
 
 
 Key Responsibilities
 
 
 
 
 <li>
 Configure Oracle HCM Cloud Payroll, including Elements, balances, payroll definitions, and payroll flows as well as Payment setups including banks, payment methods, and payment sources.
 
 </li>
 <li>
 Develop and maintain Fast Formulas for payroll calculations, validations, and business rules.
 
 </li>
 <li>
 Support Payroll Costing setup, including cost allocation structures and costing rules.
 
 </li>
 <li>
 Ensure payroll outputs align correctly with General Ledger (GL) accounting and financial reporting.
 
 </li>
 <li>
 Support integrations across Core HR, Time &amp; Labor, and Absence Management as well as External finance and third-party payroll systems.
 
 </li>
 <li>
 Assist in payroll processing including running cycles, validating outputs, reconciling results, and resolving issues.
 
 </li>
 <li>
 Participate in SIT / UAT cycles and support deployment activities.
 
 </li>
 <li>
 Prepare functional documentation and contribute to process improvement initiatives.
 
 
 
 </li>
 
 Basic Qualifications
 
 
 
 
 <li>
 Hands-on experience in payroll configuration and Fast Formula development.
 
 </li>
 <li>
 Solid understanding of payroll processes and validation cycles.
 
 
 
 </li>
 
 Preferred Qualifications
 
 
 
 
 <li>
 Exposure to Payroll Costing, GL integration, HCM Extracts, and HDL.
 
 </li>
 <li>
 Experience supporting integrations and payroll reporting.
 
 
 
 </li>
</div>

Oracle HCM Associate Manager (Fusion Payroll)

Alnafitha IT

<div>
 
 
 Business Overview:
 
 
 
 Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.
 
 
 As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.
 
 
 
 
 
 Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.
 
 
 
 
 
 With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.
 
 
 
 
 
 Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction.
 
 
 
 
 
 Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability
 
 
 
 
 
 At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.
 
 
 
 
 
 
 
 Job Summary/Objective
 
 
 
 
 The Technical Support Manager is responsible for overseeing the daily operations of the
 
 
 technical support team as well as participating as an active member of the team.
 
 
 As a team leader, this position will partner with customer success and business development to
 
 
 deliver exceptional support to customers through phone, email and chat. This team member
 
 
 will be expected to lead by example, organize work, build reports, handle escalations, and help
 
 
 with ad hoc projects, and training
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 &bull; Team Leadership and Development
 
 
 &bull; Oversee the day-to-day operations of the Technical Support Team from senior
 
 
 technical leaders to junior staff to ensure effective knowledge transfer within the
 
 
 team
 
 
 &bull; Provide mentorship, coaching, and training to enhance team skills and knowledge
 
 
 and provide personalized guidance and foster professional growth
 
 
 &bull; Arrange and oversee shift scheduling to maintain adequate resource coverage,
 
 
 optimize workload and ensure uninterrupted service delivery
 
 
 &bull; Manage recruitment, performance evaluations, and disciplinary actions for staff to
 
 
 evaluate achievements, identify development needs, and align individual goals with
 
 
 organizational objectives
 
 
 &bull; Customer Satisfaction Management
 
 
 &bull; Act as a senior agent driving customer satisfaction through effective support.
 
 
 &bull; Ensure all customer inquiries and issues are resolved accurately and professionally.
 
 
 &bull; Serve as the primary point of contact for technical VIP cases or executive escalations
 
 
 to protect critical relationships and maintain trust with high-value clients by resolving
 
 
 high impact issues quickly and effectively
 
 
 &bull; Attend escalation meetings and follow up on outcomes to ensure all escalation
 
 
 resolutions are implemented, preventing recurrence and improving customer
 
 
 experience
 
 
 &bull; Operational Oversight
 
 
 &bull; Record, track, and report on team service level agreements (SLAs) and workflows to
 
 
 ensure service commitments are met or exceeded, ensuring customer satisfaction
 
 
 and compliance
 
 
 &bull; Plan for customer support load distribution to anticipate demand fluctuations,
 
 
 optimize staffing levels and maintain consistent service quality
 
 
 &bull; Follow up on technical account manager&rsquo;s tasks to ensure account specific
 
 
 deliverables are on track, issues are addressed, and customer expectations are met
 
 
 &bull; Serve as the escalation point for outsourcing operations issues to address high
 
 
 priority or unresolved issues swiftly and minimize service disruptions
 
 
 &bull; Track customers&rsquo; status for invoicing and renewals to ensure accurate billing, timely
 
 
 renewals, and sustained revenue flow from support contracts
 
 
 &bull; Support Coordination and Onboarding
 
 
 &bull; Provide support for both internal and external customers, managing incoming
 
 
 technical inquiries.
 
 
 &bull; Facilitate the onboarding process for new team members to ensure effective
 
 
 integration.
 
 
 &bull; KPI Development and Monitoring
 
 
 &bull; Assist in the creation and monitoring of team key performance indicators (KPIs).
 
 
 &bull; Analyze support system case trends to identify areas for improvement and prevent
 
 
 future issues.
 
 
 &bull; Process Improvement and Documentation
 
 
 &bull; Review and enhance technical support processes and documentation to streamline
 
 
 processes, eliminate bottlenecks and increase overall service delivery speed &amp; quality
 
 
 &bull; Create relevant support materials and self-service tools for customers and staff
 
 
 &bull; Enable digital transformation and automation to reduce manual effort, improve
 
 
 consistency and increase operational efficiency through technology adoption
 
 
 &bull; Feedback and Communication
 
 
 &bull; Establish a feedback loop for staff and customers on resolved and ongoing issues.
 
 
 &bull; Implement preventive measures to minimize customer faults and issues proactively.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 Qualifications
 
 
 
 
 
 
 - Education: Bachelor&rsquo;s degree in computer science or equivalent.
 
 
 - Experience: 12+ years&rsquo; experience in Microsoft technologies in one or more of the
 
 
 following: (Microsoft: Active Director, Microsoft Azure and AWS, Microsoft Exchange,
 
 
 Skype for Business, Teams, SCCM, SCOM, VMM, MOM, OMS, Intune, Microsoft
 
 
 SharePoint)
 
 
 - Experience with migration of Exchange customers to Office 365 and end to end support
 
 
 and troubleshooting experience of Exchange Online and Office 365 Hybrid solutions.
 
 
 - Additional skills in Exchange Online Protection, Antigen/Forefront Protection for
 
 
 Exchange.
 
 
 - Experience in AD Security (ATA, AD backup and recovery, security practices and AD
 
 
 health check)
 
 
 - Knowledge in Microsoft Server features (ADFS &ndash; DFS &ndash; RMS &ndash; WSUS &ndash; WDS &ndash; CA &ndash; IIS).
 
 
 - Knowledge in Virtualization (Microsoft Hyper-V, VMWare).
 
 
 - Basic knowledge in SQL database administration and implementation.
 
 
 - Solid understanding of client/server, networking, and Internet technologies
 
 
 fundamentals.
 
 
 - Experience working with Microsoft Server products alongside Microsoft Azure IaaS/
 
 
 PaaS and experience with troubleshooting, configuring and supporting Network and
 
 
 Hybrid scenarios.
 
 
 - Working knowledge in several areas of Azure / AWS PaaS and/or IaaS, such as Azure
 
 
 deployment, ARM template, Application Insights, PowerShell Scripting, Security, High
 
 
 Availability, Azure Storage, Azure Virtual Machine, Backup / Disaster Recovery, Patching,
 
 
 Clustering, Service Resilience, SQL Azure, ADLS and distributed systems etc.
 
 
 - Experienced in DevOps and knowledge of Azure Web Aps, Service Fabric and .NET
 
 
 (Preferred)
 
 
 - Solid Networking Skills (Routing &amp; Switching Protocols, TCP/, DNS, QoS, SIP, VLANs, and
 
 
 WAN protocols)
 
 
 - High sense of responsibility and ownership, acting like owner in what you do.
 
 
 - Exceptional communication and presentation skills
 
 
 - Proven people management and leadership skills
 
 
 - Love being the first line of support and troubleshooting issues
 
 
 - Strong analytical skills to investigate and resolve customer support tickets
 
 
 - Able to multi-task efficiently under time pressure
 
 
 - Able to work with cutting edge technology and assimilate information rapidly
 
 
 Previous experience in managing customer-focused teams
 
 
 Proven experience in managing a service and support focused team culture
 
 
 - Ability to maintain composure during stressful situations.
 
 
 - Fluent in Arabic and English.
 
 
 
 Certification Requirements:
 
 
 
 &bull; CCNA Routing and Switching.
 
 
 &bull; ITIL Expert (Preferred)
 
 
 &bull; MCSE: Core Infrastructure (Must)
 
 
 &bull; MCSE: Private Cloud (Must)
 
 
 &bull; MCSE: Messaging.
 
 
 &bull; PMP Certified (Preferred)
 
 
 &bull; Microsoft 365 Certified: Enterprise Administrator Expert (preferred)
 
 
 &bull; Microsoft Certified: Azure Solutions Architect Expert (preferred)
 
</div>

Technical Support Manager - Microsoft Technologies - Cairo

Sky Innovo Developments

<div>
 
 About the Role
 
 
 We are seeking a customer-focused and results-driven Call Center Agent to serve as the first point of contact for prospective clients to ensure an exceptional customer experience.
 
 
 
 
 
 In this role, you will manage inbound inquiries, provide accurate information about our projects and developer offerings, qualify leads, and maintain accurate records of all customer interactions.
 
 
 You will play a key role in supporting lead generation efforts while representing the brand with professionalism and excellence.
 
 
 
 
 
 The ideal candidate is an effective communicator, highly organized, and thrives in a fast-paced, target-driven environment.
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Manage all inbound calls through the company hotline, ensuring prompt response times in line with established service level agreements and delivering a professional, customer-centric experience.
 </li>
 <li>
 Provide accurate and up-to-date information on the developer, projects, unit types, and available offerings while effectively identifying customer needs and qualifying lead potential.
 </li>
 <li>
 Capture and maintain complete and accurate lead information following each interaction, including customer details, project preferences, and budget range where applicable.
 </li>
 <li>
 Monitor and track call activity, ensuring all interactions are recorded accurately within the designated systems and maintaining high standards of data integrity.
 </li>
 <li>
 Prepare and submit daily performance reports, including call volumes, response metrics, missed calls, and lead generation outcomes while consistently representing the organization's brand values and service standards.
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 Fluency in both English and Arabic is mandatory.
 </li>
 <li>
 1&ndash;3 years of experience in a call center or customer service environment; prior experience within the real estate sector is preferred.
 </li>
 <li>
 Excellent verbal communication and interpersonal skills with a professional telephone manner.
 </li>
 <li>
 Strong active listening skills with the ability to identify customer needs and build rapport.
 </li>
 <li>
 High attention to detail with strong data entry and administrative capabilities.
 </li>
 <li>
 Ability to manage multiple priorities and perform effectively in a fast-paced environment.
 </li>
 <li>
 Proficiency in Microsoft Office applications and CRM or lead management systems.
 </li>
 </ul>
 
 
 
</div>

Call Center Agent

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