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consumer response specialist

Beyti - an Almarai Subsidiary

<div>
 
 
 General Purpose:
 
 
 
 Act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that the customer accounts might face with accuracy and efficiency.
 
 
 
 Key Responsibilities / Tasks:
 
 
 
 &bull; Ensure of the implementation of GMP practices in the production area.
 
 
 &bull; Ensure that the FG printing code for all filling lines in the start-up and changeover is applied as per the approved QC program.
 
 
 &bull; Ensure that the FG samples of Milk and Juice products form the filling lines withdrawn as per the approved sampling plan.
 
 
 &bull; Ensure that the start-up check list for all the filling lines after CIP/SIP and before start production is applied as per the approved QC program.
 
 
 &bull; Ensure the FG quality checks for FG products is applied as per the approved QC program.
 
 
 &bull; Follow up the sterility test on filling line as per the approved sterility test procedure.
 
 
 &bull; Lead the investigation in any nonconformity issue.
 
 
 &bull; Participate on the continual improvement projects from quality perspective.
 
 
 &bull; Review and record the results of all quality check point in the quality control batch record.
 
 
 &bull; Review the quality batch records in daily basis and report the daily quality report to the quality section head.
 
 
 
 Experience:
 
 
 <ul>
 <li>
 1 to 2 years of customer Service Experience.
 </li>
 </ul>
 
 
 Skills/Qualifications
 
 
 <ul>
 <li>
 Know-how of dealing with costumers.
 </li>
 <li>
 Time management &amp; communications skills.
 </li>
 <li>
 Very Good English Language
 </li>
 </ul>
</div>

Consumer Response Specialist

noon

<div>
 
 
 About noon
 
 
 
 
 
 
 We&rsquo;re building an ecosystem of digital products and services that power everyday life across the Middle East&mdash;fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we&rsquo;re looking for a Cloud Security Engineer who can help us move even faster.
 
 
 noon&rsquo;s mission: Every door, every day
 
 .
 
 
 
 
 
 
 
 What you'll do
 
 :
 
 
 Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
 
 
 Noon's Group Cybersecurity is looking for a Security Engineer, Cloud &amp; Operations to join our Cloud Security team. This is a hands-on engineering role, you will build cloud-native detections that catch real attacker behavior in GCP, deploy preventive controls at org scale, and investigate the SOC alerts your own detections generate. You write the detection rule, you investigate the alert it fires, and you convert findings into durable controls or tooling that prevents recurrence. We hire engineers who build, not analysts who configure.
 
 <ul>
 <li>
 Build and maintain cloud detection rules in SIEM and EDR including GCP-specific attack paths, and managing them through sandbox validation, retro hunts, false-positive elimination, and risk-scoring alignment.
 </li>
 <li>
 Design and deploy preventive WAF and cloud security controls
 </li>
 <li>
 Investigate security alerts and incidents from the SOC, determine root cause, support remediation with engineering teams, and reduce noise through systematic detection tuning and exemption strategies.
 </li>
 <li>
 Build and maintain internal cloud security tooling, security scanning pipelines, shipping cross-project services that scale across the group.
 </li>
 <li>
 Triage and tune EDR alerts, including detection policy adjustments, response workflow automation, playbook contributions, and endpoint investigation support.
 </li>
 <li>
 Build incident response automations based on established playbooks, including containment workflows, IR actions and isolation responses.
 </li>
 <li>
 Surface cloud security misconfiguration and work with engineering teams on IAM to right-size access without disruption.
 </li>
 <li>
 Partner with DevOps, IT, Product Security, and Offensive Security teams to operationalize cloud restrictions, onboard new environments, validate security controls, and provide evidence for compliance and audit requirements
 
 .
 
 </li>
 </ul>
 
 
 
 
 
 What you'll need
 
 :
 
 <ul>
 <li>
 2 to 4 years of experience in cloud security, detection engineering, security operations, or software engineering with a security focus.
 </li>
 <li>
 Hands-on experience with GCP security fundamentals: IAM, org policies, service accounts, Cloud Storage, Cloud Build, Cloud Run, or equivalent depth on another major cloud provider.
 </li>
 <li>
 Practical experience writing or maintaining detection rules in a SIEM platform (Splunk, Google SecOps, or similar), including rule authoring, testing, and false-positive management.
 </li>
 <li>
 Ability to investigate security alerts end-to-end: from initial triage through root-cause analysis, evidence collection, and supporting remediation efforts with relevant teams.
 </li>
 <li>
 Familiarity with at least one EDR platform (CrowdStrike Falcon or similar), including alert triage and basic detection tuning.
 </li>
 <li>
 Clear communication skills with the ability to document findings, write incident reports, and coordinate with cross-functional teams without requiring executive escalation.
 </li>
 <li>
 Comfortable working across multiple environments (production, staging, sandbox) and geographies with structured processes and attention to operational impact.
 </li>
 <li>
 Software engineering background preferred - production-quality coding capability in Python, Go, or similar. We want someone who builds tools and services.
 </li>
 <li>
 Experience in product-first, consumer internet, e-commerce, fintech, or marketplace environments - preferred
 </li>
 </ul>
 
 
 
 
 
 Who will excel?
 
 
 <ul>
 <li>
 We&rsquo;re looking for people with high standards, who understand that hard work matters.
 </li>
 <li>
 You need to be relentlessly resourceful and operate with a deep bias for action.
 </li>
 <li>
 We need people with the courage to be fiercely original.
 </li>
 <li>
 noon is not for everyone; readiness to adapt, pivot, and learn is essential.
 </li>
 </ul>
</div>

Security Engineer - Cloud & Operations

Kraft Heinz

<div>
 The Kraft Heinz Company is looking for a Scientific and Regulatory Affairs Specialist who will support scientific and regulatory activities to help ensure products comply with applicable regulations and internal standards. This role will collaborate cross-functionally to review product formulations, ingredients, labeling, and claims; prepare and maintain regulatory documentation; monitor regulatory changes; and provide guidance to internal stakeholders throughout product development and commercialization. The ideal candidate has a strong foundation in food science and regulatory requirements, excellent attention to detail, and the ability to communicate clearly with partners across R&amp;D, Quality, Legal, and Commercial teams.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Responsible for providing timely compliance input to all projects and ensure it meets and aligns with food compliance related laws, legislation, and regulations across Africa &amp; Trade markets
 </li>
 <li>
 Responsible to give compliance guidance in work streams, and to follow up, verify and validate execution of such actions by stakeholders
 </li>
 <li>
 Accountable for validating that ingredients, formulas, labelling, and claims are in full compliance with laws and regulations in markets been sold
 </li>
 <li>
 Communicate anticipated issues and provide regulatory support and compliance guidance for projects handled to the relevant stakeholders and forums
 </li>
 <li>
 Support a proactive strategic approach in regulatory function to identify, monitor, analyze early signals of upcoming regulations that might have impact in A&amp;T market, categorize them as per their likelihood and potential impact for the business.
 </li>
 <li>
 Build and maintain relationships with the relevant industrial groups and authorities to maintain awareness of new food legislations.
 </li>
 <li>
 Track- monitor and report on the completion of necessary changes that need to be done due to new regulations in order to prevent any penalties from authority.
 </li>
 <li>
 Drive cross-functional cooperation to effectively respond to regulatory related questions, challenges and issues raised for local, import and export products.
 </li>
 <li>
 Proactively identify and communicate SRA risk in any project or work stream
 </li>
 <li>
 Accountable to ensure risk assessment and mitigation plans are communicated to stakeholders
 </li>
 <li>
 Lead the registration process, collecting relevant documents, and keeping track of license expiration for the relevant SSA markets
 </li>
 <li>
 Drive a culture of scientific and regulatory affairs adherence to internal and external compliance processes and practices, driving continuous improvements opportunities
 </li>
 <li>
 Provide technical and legal labelling Information and support artwork approval process
 </li>
 <li>
 Ensure consistency and synergy in label &amp; declarations on packaging across A&amp;T markets (especially shared artworks)
 </li>
 <li>
 Scientific and regulatory affairs representation in all projects driven forums
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in pharmacy, Biotechnology, or Food Science
 </li>
 <li>
 5 years of experience in regulatory compliance/affairs preferably within a food, beverage, or consumer sector
 </li>
 <li>
 Experience working with Microsoft programs and system tools related to recipes and artworks
 </li>
 <li>
 Experience in translation is preferred
 </li>
 <li>
 Fluent in Arabic &amp; English, French is a plus
 </li>
 </ul>
</div>

Scientific & Regulatory Affairs Specialist – Africa & Trading

PepsiCo

<div>
 
 
 
 Duties &amp; Responsibilities:
 
 
 
 <ul>
 <li>
 Develop and execute a comprehensive corporate communications strategy, encompassing the Strategic Business Plan (SBP) and Annual Operating Plan (AOP), including external and executive communications, Brand PR, and the Corporate Social Responsibility (CSR) communications plan.
 </li>
 <li>
 Executive communication strategy and action plan for the Business Unit General Manager (GM) driving visibility and leadership on Performance With Purpose (PWP) with key stakeholders
 </li>
 <li>
 Actively manage relations with media to ensure right corporate positioning of PepsiCo within the community and external stakeholders
 </li>
 <li>
 Represent and support external engagements for PepsiCo with external bodies, government and strategic customers (e.g. industry, legal and regulatory) in partnership with Public Policy &amp; Global Affairs (PPGA)/Solicitors Regulation Authority (SRA)/business leaders
 </li>
 <li>
 Oversee and execute all Public Relations (PR) and External communications events
 </li>
 <li>
 Own and drive the communication aspect of the social impact agenda in Egypt
 </li>
 <li>
 Managing Agencies and relations with NGOs and partners to further drive PEP agenda from communications aspect
 </li>
 <li>
 Liaise and manage the partnership with PepsiCo foundation regarding the joint projects in Egypt from communications aspect
 </li>
 <li>
 Drive brand communication and consumer PR for our portfolio and work closely with BU marketing team and category teams to support their cycle plan
 </li>
 <li>
 Manage end-to-end Brand PR activities, including media relations, press releases, spokesperson positioning, influencer partnerships, reputation monitoring, crisis communications, and campaign measurement, ensuring consistent brand messaging and strong media presence.
 </li>
 <li>
 Lead the planning and execution of corporate and brand events, including launches, media events, stakeholder engagements, ensuring alignment with business objectives and brand positioning.
 </li>
 <li>
 Oversee social media strategy and content across platforms to strengthen brand presence, engagement, and reputation, ensuring consistency with corporate messaging and brand voice.
 </li>
 <li>
 Oversee copywriting and development of high-quality PR and communications materials, including briefing documents, press releases, media kits, executive talking points, and messaging frameworks, ensuring clarity, accuracy, and alignment with brand strategy.
 </li>
 <li>
 Own brand and corporate issues and crisis communication for countries covered: 1) Ensure speedy response and management excellence; 2) Pre-assessment of risk and mitigation excellence
 </li>
 <li>
 Measurement, evaluation and reporting for all activities
 </li>
 <li>
 Manage and support various BU key communication projects
 </li>
 <li>
 Liase and coordinate the work with Global team members
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Communications, Public Relations, Marketing, Journalism, or a related field
 </li>
 <li>
 etc.
 </li>
 <li>
 7-9 years of experience working a similar role: private sector or government.
 </li>
 <li>
 Strong communications, PR, and copywriting skills, with the ability to develop clear, compelling content aligned to strategic objectives.
 </li>
 <li>
 Demonstrated ability to translate complex ideas into effective messaging and content strategies across multiple channels.
 </li>
 <li>
 Excellent communicator in Arabic and English (both written and verbal).
 </li>
 <li>
 Highly proactive and able to navigate ambiguity and complexity while developing successful solutions.
 </li>
 <li>
 Well-organized with strong attention to detail while working in a dynamic fast-paced environment.
 </li>
 <li>
 Ability to work collaboratively across functions, including comfort with supporting and interacting with senior executives.
 </li>
 <li>
 Event management experience, including planning, coordinating, and executing internal and external events while managing multiple stakeholders and timelines.
 </li>
 <li>
 Social media strategy and content expertise, including platform planning, content development, and live/event coverage to support communication and brand objectives.
 </li>
 <li>
 Demonstrate ability to leverage existing resources and build efficiencies and effective solutions into PepsiCo processes.
 </li>
 <li>
 High-level of creative thinking and the confidence to use it.
 </li>
 <li>
 Problem solving skills.
 </li>
 <li>
 Digital communication skills.
 </li>
 </ul>
 
 
 
</div>

External Communications & PR Associate Manager

PetroApp | بتروآب

<div>
 
 Design Lead, PetroApp
 
 You'll own how PetroApp looks, feels, and works.
 
 
 We move fuel, money, and fleets. Right now we do it across several apps that were built fast and separately, and it shows. Different patterns, different components, friction where there shouldn't be any. We need someone to make all of it feel like one product, then keep it that way as we grow.
 
 
 This is a hands-on leadership role. You'll set the bar and you'll also sit in Figma. If you only want to manage, this isn't it. If you only want to push pixels, also not it.
 
 
 
 What You're Actually Walking Into
 
 
 
 PetroApp runs the rails for fleet fuel payments. An NFC chip in the windshield, a tap at the pump, no receipts, no fraud. Behind that simple promise sits a real spread of users: fleet admins watching budgets, drivers at a pump in 45 degree heat, finance teams reconciling VAT, and now individual car owners using our consumer app for fuel, car wash, oil changes, and a wallet.
 
 
 Same company, very different jobs to be done. Your work is to make each one feel obvious.
 
 
 
 What You'll Own
 
 
 
 <ul>
 <li>
 One coherent system. Take a fragmented multi-app experience and unify it. Build the design system that lets us ship faster without it looking like five different teams did the work. Arabic-first, RTL done right, not bolted on
 </li>
 <li>
 The hard flows. Fleet dashboards dense with data. A driver flow that works one-handed at a pump. A wallet that has to satisfy both a nervous first-time user and SAMA. You'll lead these yourself
 </li>
 <li>
 The B2C app, fully. Our consumer app is young and you'll own its design outright, direction down to detail, plus the bridges between a company's fleet and the personal cars its employees drive
 </li>
 <li>
 How we work, not just what we ship. We're betting that AI changes how design, product, and engineering get done, not just what ends up on screen. You'll lead that bet. Test new tools and methods, find the ones that actually make us faster, and pull the rest of the org along. Curiosity here is part of the job, not a side hobby
 </li>
 <li>
 Proof, not opinion. Usability tests, analytics, real driver and admin feedback from the ground. We decide with evidence
 </li>
 <li>
 A team and a bar. Mentor the designers we have, help hire the ones we need, and run reviews that make everyone's work sharper
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 ou'll fit if you
 
 
 
 <ul>
 <li>
 Have 7+ years designing real products, with scars from leading complex ones
 </li>
 <li>
 Have built a design system that outlived your involvement
 </li>
 <li>
 Have worked across both B2B SaaS and consumer, ideally somewhere money or regulation made things harder
 </li>
 <li>
 Think in systems and journeys, not screens
 </li>
 <li>
 Can show business impact, not just pretty work
 </li>
 <li>
 Are fluent in Figma and genuinely use AI in your day, and like dragging new tools and methods into how teams work
 </li>
 <li>
 Have shipped Arabic/RTL products, or are hungry to. This is core, not a footnote
 </li>
 <li>
 Stay calm when the brief is fuzzy and the timeline is short, because both will be
 
 
 </li>
 </ul>
 Why now
 
 
 We just raised, we're on an IPO track, and the consumer side is wide open. The design decisions made in the next year set the standard for everything after. And the way AI is reshaping how products get built, the team that figures it out first pulls ahead. That's the role: not maintaining a system, building the one we'll be judged by.
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 You will own and shape the security function in a high-impact, hands-on lead role
 </li>
 <li>
 You'll work at the intersection of security, reliability, and platform engineering, directly influencing how PetroApp scales
 </li>
 <li>
 Opportunity to work with a modern tech stack and a team that values pragmatism, automation, and continuous improvement
 </li>
 <li>
 A culture that cares about doing the right thing for customers and partners, with leadership support for investing in security and reliability
 </li>
 </ul>
</div>

Product Design Lead

Alignerr

<div>
 
 Security Operations Analyst (AI Training)
 
 
 
 
 About The Role
 
 
 
 We're partnering with leading AI research labs to build the next generation of security-aware AI systems. As a Security Operations Analyst, your hands-on SOC experience will directly shape how AI understands, reasons through, and responds to real-world cyber threats.
 
 
 This is a unique opportunity to apply your threat detection and incident response expertise beyond the SOC &mdash; and leave a lasting mark on how AI handles security at scale.
 
 
 <ul>
 <li>
 Organization: Alignerr
 </li>
 <li>
 Type: Hourly Contract
 </li>
 <li>
 Location: Remote
 </li>
 <li>
 Commitment: 10&ndash;40 hours/week
 
 
 </li>
 </ul>
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Analyze realistic SOC scenarios &mdash; alerts, incidents, and investigations &mdash; and document how you reason through them
 </li>
 <li>
 Classify severity levels, identify root causes, and recommend appropriate response actions
 </li>
 <li>
 Review and evaluate AI-generated detection logic and investigation workflows for accuracy and realism
 </li>
 <li>
 Validate AI outputs to ensure they reflect how experienced analysts actually think and operate
 </li>
 <li>
 Provide structured, expert feedback that directly improves AI behavior in security contexts
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 2+ years of experience in SOC, incident response, or security operations
 </li>
 <li>
 Hands-on familiarity with SIEM platforms, alert triage, and investigation workflows
 </li>
 <li>
 Strong ability to distinguish true threats from background noise and false positives
 </li>
 <li>
 Clear written communication skills &mdash; you can explain your reasoning, not just your conclusions
 </li>
 <li>
 Self-motivated and comfortable working independently on task-based assignments
 
 
 </li>
 </ul>
 
 Nice to Have
 
 
 
 <ul>
 <li>
 Experience with threat intelligence, detection engineering, or purple team exercises
 </li>
 <li>
 Familiarity with AI systems or previous AI evaluation work
 </li>
 <li>
 Background in writing detection rules, runbooks, or incident documentation
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 <ul>
 <li>
 Work on frontier AI projects alongside world-class research teams
 </li>
 <li>
 Fully remote and flexible &mdash; work on your own schedule
 </li>
 <li>
 Freelance perks: autonomy, variety, and global collaboration
 </li>
 <li>
 Make a real impact on how AI understands cybersecurity at a foundational level
 </li>
 <li>
 Potential for ongoing work and contract extension
 </li>
 </ul>
</div>

Security Operations Analyst

Agoda

<div>
 
 About Agoda
 
 
 
 At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
 
 
 Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
 
 
 No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you&rsquo;re ready to begin your best journey and help build travel for the world, join us.
 
 
 We are looking for a hands on Senior Security Engineer to secure our cloud and platform environments. This role works closely with engineering teams and focuses on building, reviewing, and operating security controls using Infrastructure as Code, Kubernetes, and custom security services written in Go and TypeScript.
 
 
 
 Key Responsibilities:
 
 
 
 Secure Cloud Deployment:
 
 
 <ul>
 <li>
 Design, implement, and manage secure cloud deployments across AWS and GCP environments using Terraform.
 </li>
 <li>
 Kubernetes &amp; GitOps Security: Deploy and manage both internal and third‑party security products within the Kubernetes ecosystem.
 </li>
 <li>
 Work with GitOps workflows using tools like Argo CD and Flux, and Helm charts.
 </li>
 <li>
 Security Automation &amp; Tooling: Design and build security tooling and services using Go and TypeScript.
 </li>
 <li>
 Misconfiguration Management: Proactively identify, analyze, and remediate cloud misconfigurations.
 </li>
 <li>
 Cloud Architecture Guidance: Provide guidance to Engineering teams on secure architecture.
 </li>
 <li>
 Threat Detection &amp; Response: Build and optimize cloud-native detection rules and alerting pipelines to monitor for suspicious activities within the cloud and container workloads.
 
 
 </li>
 </ul>
 
 Required Skills &amp; Experience:
 
 
 
 <ul>
 <li>
 8+ years of experience in security engineering, cloud security, or platform engineering roles.
 </li>
 <li>
 Hands-on experience securing production workloads in AWS and GCP.
 </li>
 <li>
 Strong experience designing and securing Infrastructure as Code using Terraform.
 </li>
 <li>
 Deep understanding of Kubernetes security, including troubleshooting Helm deployments and GitOps-based workflows.
 </li>
 <li>
 Strong programming skills in Go and TypeScript, with Python used for automation where appropriate.
 </li>
 <li>
 Experience embedding security controls into CI/CD pipelines.
 </li>
 <li>
 Certifications (Required) Certified Kubernetes Administrator (CKA) Certified Kubernetes Security Specialist (CKS) Certifications (Preferred) AWS Certified Security
 </li>
 <li>
 Specialty Google Professional Cloud Security Engineer HashiCorp Certified: Terraform Associate
 </li>
 <li>
 Nice-to-Have Experience with Policy-as-Code frameworks such as Open Policy Agent (OPA).
 </li>
 <li>
 Experience securing service mesh environments (Istio). Background in software engineering or platform engineering before moving into security.
 
 
 </li>
 </ul>
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 Please review our Hiring Process Guidelines before your interview &mdash; click here to learn how interviewing at Agoda works.
 
 
 
 Discover More About Working At Agoda
 
 
 
 <ul>
 <li>
 Agoda Careers https://careersatagoda.com
 </li>
 <li>
 Facebook https://www.facebook.com/agodacareers/
 </li>
 <li>
 LinkedIn https://www.linkedin.com/company/agoda
 </li>
 <li>
 YouTube https://www.youtube.com/agodalife
 
 
 </li>
 </ul>
 
 Equal Opportunity Employer
 
 
 
 At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person&rsquo;s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
 
 
 We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
 
 
 
 Disclaimer
 
 
 
 We do not accept any terms or conditions, nor do we recognize any agency&rsquo;s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
 
 
</div>

Security Engineer (Bangkok Based, Relocation Support)

Explore 58+ Consumer response specialist in Cairo this July. Find roles across top companies and apply now to boost your career.