project manager

brand manager

junior project manager

product manager - fintech Jobs in Karachi

product manager - fintech

production manager

group product manager

HR First Pvt Ltd

<p><b>Responsibilities:</b></p><ul><li>Oversee portfolio strategy &amp; business targets</li><li>Coach &amp; guide PM/SPM teams &bull; Drive national campaigns &amp; medical education</li><li>Lead cross-functional collaboration (Sales, Medical, SC, Regulatory)</li><li>Manage lifecycle planning, launches &amp; profitability</li><li>Present portfolio performance in leadership reviews</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s/Master&rsquo;s in Pharmacy or Business</li><li>6&ndash;9 years progressive PM/SPM/GPM experience</li><li>Proven team leadership skills</li><li>Strong commercial &amp; strategic mindset</li><li>Cardio or Ortho experience required</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Group Product Manager

<div>
 <strong>
  Site Name:
 </strong>
 Pakistan - Sindh - Karachi
 <br/>
 <br/>
 <strong>
  Posted Date:
 </strong>
 Nov 14 2025
 <br/>
 <br/>
 <strong>
  <strong>
   Job Purpose
   <br/>
   <br/>
  </strong>
 </strong>
 This is an exciting opportunity to leverage your expertise in Demand Planning and Consensus Forecasting processes while making a meaningful impact within a world-leading pharmaceutical company. As the Demand Planning and Consensus Forecasting Process Manager, you will play a pivotal role in shaping and optimizing GSK&rsquo;s global forecasting processes. By driving alignment between Global Supply Chain, Finance, and Commercial teams, your work will ensure accurate, data-driven forecasts that support strategic decision-making and improve supply chain efficiency. This role provides the opportunity to Influence GSK&rsquo;s global forecasting strategy by inputting into the roadmap for end-to-end Demand Planning processes as well as driving innovation by continuously improving process adoption, execution, and process capability across volume and value planning elements. You will build collaboration across diverse teams and geographies to deliver consistent, scalable processes. This will contribute to GSK&rsquo;s mission of improving patient access to life-saving medicines by enabling reliable supply chain and financial planning. You will work closely with key stakeholders across GSK&rsquo;s Global Supply Chain GPO team, Finance community, and Commercial functions, bringing your expertise to enhance systems and processes that operate optimally across the organization.
 <br/>
 <br/>
 <strong>
  <strong>
   Education, Experience &amp; Skills
   <br/>
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Bachelor or Master degree in Supply Chain
  </li>
  <li>
   5-7 years of demonstrated experience in leading continuous improvement projects
  </li>
  <li>
   Able to articulate experience managing senior stakeholders
  </li>
  <li>
   Experience in at least two of SAP APO / SAP BW-IP / OMP / SAC in Demand Planning / Consensus Forecasting process
  </li>
  <li>
   General understanding of statistical/machine learning forecasting process as well as the links with the wider S&amp;OP/IBP decision making process
  </li>
  <li>
   General understanding of financial planning processes.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Key Responsibilities
   <br/>
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Act as champion of the Global ERP (SAP) template from a Demand Planning process perspective.
  </li>
  <li>
   Support the business (Commercial, Finance and Global Supply Chain) with specialist expertise and knowledge of the processes and systems
  </li>
  <li>
   Engage with upstream and downstream Process Owners to ensure alignment of business processes as required
  </li>
  <li>
   Conduct routine assessment of business process performance, in order to identify opportunities to optimize/re-engineer processes as needed
  </li>
  <li>
   Prepare business cases for planned or proposed changes
  </li>
  <li>
   Optimize the use of the standard planning tools (APO/OMP/SAC) to support business processes, including the deployment of new functionality
  </li>
  <li>
   Develop documentation for user-training, capability-build and process-adoption gaps
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Key Responsibilities
   <br/>
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Act as champion of the Global ERP (SAP) template from a Demand Planning process perspective.
  </li>
  <li>
   Support the business (Commercial, Finance and Global Supply Chain) with specialist expertise and knowledge of the processes and systems
  </li>
  <li>
   Engage with upstream and downstream Process Owners to ensure alignment of business processes as required
  </li>
  <li>
   Conduct routine assessment of business process performance, in order to identify opportunities to optimize/re-engineer processes as needed
  </li>
  <li>
   Prepare business cases for planned or proposed changes
  </li>
  <li>
   Optimize the use of the standard planning tools (APO/OMP/SAC) to support business processes, including the deployment of new functionality
  </li>
  <li>
   Develop documentation for user-training, capability-build and process-adoption gaps
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why GSK?
  <br/>
  <br/>
  Uniting science, technology and talent to get ahead of disease together.
  <br/>
  <br/>
 </strong>
 GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases &ndash; to impact health at scale.
 <br/>
 <br/>
 People and patients around the world count on the medicines and vaccines we make, so we&rsquo;re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
 <br/>
 <br/>
 <strong>
  Contact information:
  <br/>
  <br/>
 </strong>
 You may apply for this position online by selecting the
 <strong>
  Apply now
 </strong>
 button.
 <br/>
 <br/>
 <strong>
  Important notice to Employment businesses/ Agencies
  <br/>
  <br/>
 </strong>
 GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
</div>


Demand Planning & Consensus Forecasting Global Process Manager

OPTIMIZE ENGINEERING CORE PVT. LTD

<p><b>Job Location:</b> Port Qasim Karachi Pakistan (candidate must be able to manage commute, fuel allowance will be provided)</p><p><b>Industry</b>: Appliance Engineering - Production Plant</p><p><b>About Us:</b><br/>Optimize Engineering Group is a leading manufacturing company specializing in <b>evaporators and condensers</b> for the appliance industry. We are part of a growing group company, committed to innovation, quality, and continuous development in refrigeration components.</p><p><b>Position Placement:</b> <i>White Eagle Engineering Pvt. Ltd.</i> (A Subsidiary of Optimize Group)</p><p>White Eagle Engineering Pvt. Ltd., a key manufacturer of <b>condensers for the home appliance industry</b>, is seeking an experienced <b>Project Manager</b> with a <b>Mechanical Engineering</b> background to lead cross-functional engineering operations.</p><p><b>Key Responsibilities:</b></p><ul><li>Lead and oversee <b>Production, Quality, R&amp;D, Product Development, and Maintenance</b> team</li><li>Drive process improvement and product innovation initiatives</li><li>Manage engineering projects from concept to execution</li><li>Develop and mentor departmental teams to meet performance and quality objectives</li><li>Prepare and present operational reports to <b>senior management and the Board</b></li></ul><p><b>Eligibility Criteria:</b></p><ul><li><b>Education:</b> B.E. / B.Sc. in Mechanical Engineering</li><li><b>Experience:</b> Minimum <b>7 years</b> in the <b>appliance industry</b>, preferably in <b>engineering operations, product development, or R&amp;D</b></li><li><b>Required Skills:</b></li><li>Strong technical knowledge of production processes and product development cycles</li><li>Expertise in <b>AutoCAD</b>, <b>SolidWorks</b>, and <b>MS Excel</b></li><li>Leadership, project management, and team coordination abilities</li><li>Strong analytical, problem-solving, and communication skills</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>What's your current salary?</li><li>Expected joining date?</li><li>Expected Salary?</li><li>Where do you live in karachi? mention exact area.</li><li>The job location is Port Qasim. Can you manage your work commute on your own if fuel allowance is provided?</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Appliance Industry: 3 years (Preferred)</li><li>Project MGT: 7 years (Preferred)</li></ul><p>Work Location: In person</p>

Project Manager - Mechanical

Alibaba

<div><div><p><b>Basic Infomation</b></p><div><div><div><p>
Department:</p><p>
Daraz</p></div><div><p>
Degree:</p><p>
Bachelor</p></div><div><p>
Work Experience:</p><p>
7 year</p></div></div></div></div><p></p><div><p><b>
Job Description</b></p><div>
Role Overview:
As the Senior Manager Buyer Operations - Daraz Group, you will lead the performance, strategy and process improvement efforts for buyer-side customer service operations. This role requires strong leadership, deep analytical insight, and experience in managing in-house, BPOs and cross-functional teams to deliver exceptional customer experience in line with Daraz's service standards. You will be responsible for driving operational excellence, ensuring SLA/KPI achievement, and owning the end-to-end execution of initiatives aimed at enhancing buyer satisfaction.
Key Responsibilities:
 Lead and manage end-to-end buyer-side operations for Daraz Group, ensuring alignment with regional and organizational goals.
 Own KPIs and SLAs governance across BPO partners and internal teams; drive accountability for performance outcomes.
 Build strong working relationships with BPOs to ensure consistent delivery and quick resolution of operational issues.
 Analyze customer experience data and operational metrics to identify improvement opportunities and implement strategic action plans.
 Drive process optimization initiatives to enhance service quality, reduce TAT, and improve customer satisfaction.
 Collaborate closely with regional operations, quality, training, and product teams to deliver seamless, high-impact support experiences.
 Lead planning and implementation of special projects, pilots, or change management efforts in Buyer Ops.
 Lead Projects for Customer Service enhancement, optimization and efficiency improvements across the board.
 Actively participate in product launches, adding inputs from buyer facing perspective and ensure smooth implementation.
 Prepare and present comprehensive reports, business reviews, and performance insights to senior management.
 Ensure compliance with SOPs, contracts, and service standards agreed with BPOs.
 Mentor and coach team members to build future leadership and maintain high performance.</div></div><p></p><div><p><b>
Position Requirement</b></p><div>
Requirements:
 Bachelor's degree in Business, Operations, or a related discipline; Masters preferred.
 7&ndash;10 years of experience in customer service operations, with at least 4 years in a leadership role.
 Proven experience in managing multiple in-house ventures, large-scale BPO teams and driving operational KPIs and SLAs.
 Strong communication, stakeholder management, and problem-solving skills.
 Advanced analytical ability; proficiency in Excel, SQL is a plus.
 Demonstrated ability to lead cross-functional initiatives in a fast-paced environment.
 Results-oriented with a track record of delivering measurable improvements in customer operations.
Preferred Skills:
 Experience in buyer-side operations within an e-commerce or digital platform.
 Familiarity with customer journey mapping, transactional communications, &amp; mindset of going above &amp; beyond for customer satisfaction.
 Knowledge of process improvement methodologies (e.g., Lean, Six Sigma, Kaizen).
 Exposure to CX tools like Zendesk, Salesforce, or in-house CRM systems.</div></div></div>

Daraz PK-Senior Manager Buyer Operations-Customer Care

L'Oréal

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 The Quality Assurance Manager assures quality products and processes by establishing and enforcing quality standards; testing materials and product that assures proper adherence to company requirements and global standards.
 <br/>
 <br/>
 <strong>
  Key Job Accountabilities
  <br/>
  <br/>
 </strong>
 Strategic Contribution:
 <br/>
 <br/>
 <ul>
  <li>
   Drives the Quality Assurance agenda to support the manufacturing strategy for providing high quality products to customers.
  </li>
  <li>
   Functional Policies and Controls:
  </li>
  <li>
   Monitors the effectiveness of the Quality function establishing Quality Assurance and control programs, policies and procedures which ensure product integrity and compliance with group standards and specifications.
  </li>
  <li>
   Set up and maintain quality controls and documentation procedures.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Analytics
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Responsible for product and process quality reports by collecting, analyzing, and summarizing information and trends.
  </li>
  <li>
   Preparing and analyzing reports on design, pre-production, and production to check on the quality status of the product at all stages of production and inform the production team.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Quality Assurance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensuring all Finished Goods, Raw Material and Packaging Material lab testing is done as per L&rsquo;Oreal methods and specifications in the following labs:
  </li>
  <li>
   Testing of cosmetics related products in Micro-biological lab
  </li>
  <li>
   Packaging material parameters testing in Physical lab
  </li>
  <li>
   Raw material testing - Chemical Lab
  </li>
  <li>
   Bulk testing or To be filled products testing in In-process testing lab
  </li>
  <li>
   Ensure the timely and accurate evaluations of raw materials, packaging components, manufactured batches, in process materials and finished products.
  </li>
  <li>
   Ensures production record documentation is accurate.
  </li>
  <li>
   Creating batch making records to guarantee quality from stage one.
  </li>
  <li>
   Recommends the acceptance or blocking of deliveries or production in accordance with L&rsquo;Or&eacute;al specifications.
  </li>
  <li>
   Drive efficiency and implement quality as part of Operational excellence pillar.
  </li>
  <li>
   Works with production manager to understand the root causes of the problems in the operations.
  </li>
  <li>
   Coordinate with Unit Production to lead and monitor RTFT (Right the first time) for all local manufacturing.
  </li>
  <li>
   Formalizing methods of manufacturing for all new Fla&rsquo;s (Formulas) to guarantee quality from stage one and getting it validated from Zone Quality team for processing.
  </li>
  <li>
   Lead raw material diversification/localization process in coordination with local purchasing team and zone quality team.
   <br/>
   <br/>
  </li>
 </ul>
 Quality Audits
 <br/>
 <br/>
 <ul>
  <li>
   Responsible for leading all investigations or audits concerning product quality.
  </li>
  <li>
   Ensure supplier quality audits are conducted to gauge performance and share feedback for improvement.
  </li>
  <li>
   Ensure quarterly quality audits are happening of all critical processes and share feedback for improvement.
   <br/>
   <br/>
  </li>
 </ul>
 Continuous Improvement
 <br/>
 <br/>
 <ul>
  <li>
   Liaise with other managers and staff and provide training, tools and techniques to enable others to achieve quality standards.
  </li>
  <li>
   Implementing improvements to production processes that lead to overall increases in product quality.
  </li>
  <li>
   Look at ways to reduce waste and increase efficiency in production line.
  </li>
  <li>
   Measure performance and identify any areas of weakness, recommending and implementing improvements
  </li>
  <li>
   Utilizing extensive knowledge of the product's inner workings to diagnose problems.
  </li>
  <li>
   Continuing education on newly developing Quality Assurance techniques.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  People Development
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supervises Quality engineers and Lab team in their day-to-day tasks. Provide recommendations to the Line Manager and Human Resources on hiring and promotions.
  </li>
  <li>
   Consistently promotes high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviors expected of them.
  </li>
  <li>
   Setting individual objectives, conduct periodic performance reviews, providing feedback and appraisal to maximize subordinates and departmental performance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  KEY STAKEHOLDERS
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Internal: Manufacturing, Supply Chain, Marketing, Commercial and other departments within L&rsquo;Or&eacute;al
  </li>
  <li>
   External: 3rd Party Manufacturing team, Suppliers, Auditors, Quality Assurance Institutes
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Minimum Qualifications:
 <br/>
 <br/>
 <ul>
  <li>
   BSc Engineering (any discipline)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   6- years of experience in Quality Assurance in FMCG/Process industry
  </li>
  <li>
   At least 3 years in managing role
  </li>
  <li>
   Extensive knowledge of Quality Assurance/Quality Control systems and procedures, chemistry, biological sciences, statistics, managerial disciplines, Federal Regulations (cosmetic, drug, food).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Behavioral Skills
  <br/>
  <br/>
 </strong>
 <strong>
  EXPERIENCE &amp; SKILLS
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Creative problem-solving skills and ability to thrive in an entrepreneurial environment are a must
  </li>
  <li>
   Dynamic &amp; Resilient and happy to do business at fast pace
  </li>
  <li>
   Able to manage team effectively
  </li>
  <li>
   Demonstrate a strong power of analytical reasoning that can drive the business forward
  </li>
  <li>
   Highly conscientious and diligent.
  </li>
  <li>
   Data analysis and statistical aptitude
  </li>
  <li>
   Ability to facilitate change
  </li>
  <li>
   Team Management
  </li>
  <li>
   Leadership Skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Competencies
  <br/>
  <br/>
 </strong>
 Technical Competencies
 <br/>
 <br/>
 <ul>
  <li>
   Hands-on knowledge of Inspection Equipment
  </li>
  <li>
   Thorough knowledge of Good Manufacturing Practices (GMP)
  </li>
  <li>
   Commitment to the quality function
  </li>
  <li>
   Ability to make effective and efficient use of financial resources to achieve objectives
  </li>
  <li>
   Knowledge of manufacturing and filling of bulk, and the operation of various types of manufacturing and packaging equipment
  </li>
 </ul>
</div>


Quality Assurance Manager

<div><div><b>OVERVIEW</b></div><div></div><div><br>
The Quality Assurance Manager assures quality products and processes by establishing and enforcing quality standards; testing materials and product that assures proper adherence to company requirements and global standards.</div><div></div><div><b><br>
KEY JOB ACCOUNTABILITIES</b></div><div>
Strategic Contribution:</div><div><ul><li>
Drives the Quality Assurance agenda to support the manufacturing strategy for providing high quality products to customers.</li><li>
Functional Policies and Controls:</li><li>
Monitors the effectiveness of the Quality function establishing Quality Assurance and control programs, policies and procedures which ensure product integrity and compliance with group standards and specifications.</li><li>
Set up and maintain quality controls and documentation procedures.</li></ul></div><div>
Analytics:</div><div><ul><li>
Responsible for product and process quality reports by collecting, analyzing, and summarizing information and trends.</li><li>
Preparing and analyzing reports on design, pre-production, and production to check on the quality status of the product at all stages of production and inform the production team.</li></ul></div><div>
Quality Assurance:</div><div><ul><li>
Ensuring all Finished Goods, Raw Material and Packaging Material lab testing is done as per L&rsquo;Oreal methods and specifications in the following labs:</li><li>
Testing of cosmetics related products in Micro-biological lab</li><li>
Packaging material parameters testing in Physical lab</li><li>
Raw material testing - Chemical Lab</li><li>
Bulk testing or To be filled products testing in In-process testing lab</li><li>
Ensure the timely and accurate evaluations of raw materials, packaging components, manufactured batches, in process materials and finished products.</li><li>
Ensures production record documentation is accurate.</li><li>
Creating batch making records to guarantee quality from stage one.</li><li>
Recommends the acceptance or blocking of deliveries or production in accordance with L&rsquo;Or&eacute;al specifications.</li><li>
Drive efficiency and implement quality as part of Operational excellence pillar.</li><li>
Works with production manager to understand the root causes of the problems in the operations.</li><li>
Coordinate with Unit Production to lead and monitor RTFT (Right the first time) for all local manufacturing.</li><li>
Formalizing methods of manufacturing for all new Fla&rsquo;s (Formulas) to guarantee quality from stage one and getting it validated from Zone Quality team for processing.</li><li>
Lead raw material diversification/localization process in coordination with local purchasing team and zone quality team.</li></ul></div><div>
Quality Audits</div><div><ul><li>
Responsible for leading all investigations or audits concerning product quality.</li><li>
Ensure supplier quality audits are conducted to gauge performance and share feedback for improvement.</li><li>
Ensure quarterly quality audits are happening of all critical processes and share feedback for improvement.</li></ul></div><div>
Continuous Improvement</div><div><ul><li>
Liaise with other managers and staff and provide training, tools and techniques to enable others to achieve quality standards.</li><li>
Implementing improvements to production processes that lead to overall increases in product quality.</li><li>
Look at ways to reduce waste and increase efficiency in production line.</li><li>
Measure performance and identify any areas of weakness, recommending and implementing improvements</li><li>
Utilizing extensive knowledge of the product's inner workings to diagnose problems.</li><li>
Continuing education on newly developing Quality Assurance techniques.</li></ul></div><div>
People Development:</div><div><ul><li>
Supervises Quality engineers and Lab team in their day-to-day tasks. Provide recommendations to the Line Manager and Human Resources on hiring and promotions.</li><li>
Consistently promotes high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviors expected of them.</li><li>
Setting individual objectives, conduct periodic performance reviews, providing feedback and appraisal to maximize subordinates and departmental performance.</li></ul></div><div></div><div><b><br>
KEY STAKEHOLDERS</b></div><div></div><div><br>
<ul><li>
Internal: Manufacturing, Supply Chain, Marketing, Commercial and other departments within L&rsquo;Or&eacute;al</li><li>
External: 3rd Party Manufacturing team, Suppliers, Auditors, Quality Assurance Institutes</li></ul></div><div></div><div><b><br>
QUALIFICATIONS</b></div><div></div><div><br>
Minimum Qualifications:</div><div><ul><li>
BSc Engineering (any discipline)</li></ul></div><div>
Minimum Experience:</div><div><ul><li>
6- years of experience in Quality Assurance in FMCG/Process industry</li><li>
At least 3 years in managing role</li><li>
Extensive knowledge of Quality Assurance/Quality Control systems and procedures, chemistry, biological sciences, statistics, managerial disciplines, Federal Regulations (cosmetic, drug, food).</li></ul></div><div></div><div><br>
 <b>EXPERIENCE &amp; SKILLS</b></div><div></div><div><br>
Behavioral Skills:</div><div><ul><li>
Creative problem-solving skills and ability to thrive in an entrepreneurial environment are a must</li><li>
Dynamic &amp; Resilient and happy to do business at fast pace</li><li>
Able to manage team effectively</li><li>
Demonstrate a strong power of analytical reasoning that can drive the business forward</li><li>
Highly conscientious and diligent.</li><li>
Data analysis and statistical aptitude</li><li>
Ability to facilitate change</li><li>
Team Management</li><li>
Leadership Skills</li></ul></div><div></div><div><b><br>
COMPETENCIES:</b></div><div>
Technical Competencies</div><div><ul><li>
Hands-on knowledge of Inspection Equipment</li><li>
Thorough knowledge of Good Manufacturing Practices (GMP)</li><li>
Commitment to the quality function</li><li>
Ability to make effective and efficient use of financial resources to achieve objectives</li><li>
Knowledge of manufacturing and filling of bulk, and the operation of various types of manufacturing and packaging equipment</li></ul></div></div>

Qatar Airways

<div>
 Job title
 <br/>
 <br/>
 Senior Sales Operations Agent- Karachi, Pakistan
 <br/>
 <br/>
 Ref #
 <br/>
 <br/>
 228616
 <br/>
 <br/>
 Location
 <br/>
 <br/>
 Pakistan - Karachi
 <br/>
 <br/>
 Job family
 <br/>
 <br/>
 Corporate &amp; Commercial
 <br/>
 <br/>
 <ul>
  <li>
   Closing date: 25-Nov-2025
   <br/>
   <br/>
  </li>
 </ul>
 An exciting opportunity to join the Qatar Airway&rsquo;s Outstation team in Kar
 <strong>
  achi, Pakistan
 </strong>
 as
 <strong>
  Senior Sales Operations Agent
 </strong>
 . In this role you are expected to actively engage with the sales team to help achieve assigned revenue targets by providing technical support.
 <br/>
 <br/>
 Provide five-star service to Qatar Airways internal and external customers. Act as Qatar Airways product and process expert by supporting the team with daily complex sales operations tasks, including but not limited to Reservations and Ticketing, Trade/Corporate Account support, Group Sales, Sales Support, Sales Systems, and Sales Administration, and ensuring that activities are completed in a timely and efficient manner.
 <br/>
 <br/>
 <strong>
  In this role you will also accountable for;
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Adhere to Standard Operating Procedures (SoPs) for sales operations functions established to ensure alignment to QR&rsquo;s global sales/sales operations principles.
  </li>
  <li>
   Act as product knowledge expert for trade support tasks, supporting in more complex tasks reservations, ticketing, FFP, oneworld, Beyond Business and Corporate queries.
  </li>
  <li>
   Assist Sales Operations Agents with their queries, and escalations to ensure efficiency and quality services.
  </li>
  <li>
   Maintain and generate reports as required by reporting Line Manager.
  </li>
  <li>
   Be the primary person in following up with customers and trade partners on enquiries, requests.
  </li>
  <li>
   Guide junior Sales Operations Agents, particularly new joiners, in QR processes and policies, to ensure smooth operations within the department.
  </li>
  <li>
   Perform other department duties related to his/her position as directed by the Head of the Department.
  </li>
  <li>
   Handle all sales operations activities including (but not limited to) Reservations and Ticketing, Refunds, Trade/Corporate Account support, Group Sales, Sales Support, Sales Systems, and Sales Administration
  </li>
  <li>
   Take primary responsibility within the department in the processing of refunds, issuance/reissuance of tickets, ensuring smooth handling of all cases within purview.
  </li>
  <li>
   Make new reservations and changes to existing reservations, quoting the correct fares and rules of carriage
  </li>
  <li>
   Support Travel Agencies with reservations related activities
  </li>
  <li>
   Produce reports for relevant markets and share monthly performance reports
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Be part of an extraordinary story
  <br/>
  <br/>
 </strong>
 Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
 <br/>
 <br/>
 Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.
 <br/>
 <br/>
 Together, everything is possible.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 You should have at least a Bachelor&rsquo;s Degree or Equivalent with Minimum 1 year of job-related experience
 <br/>
 <br/>
 It is highly beneficial if you have experience in any of these fields: reservations/ticketing, sales support, group sales, tariffs, distribution, business analysis
 <br/>
 <br/>
 <strong>
  It Is Essential To Have Below Skills As Well
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fluent in English, secondary language desirable.
  </li>
  <li>
   PC literate with very good knowledge of MS Office (Word/PowerPoint/Excel).
  </li>
  <li>
   Excellent relationship building and communication skills.
  </li>
  <li>
   Good knowledge of airline processes (e.g. Pricing/Distribution technology), systems (e.g. Amadeus, GDSes) and travel industry in general
  </li>
  <li>
   Problem-solving skills, efficiency-oriented mindset.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  <strong>
   You must have the legal rights to live and work in India to be considered for this role
   <br/>
   <br/>
  </strong>
 </em>
 <strong>
  <strong>
   About Qatar Airways Group:
   <br/>
   <br/>
  </strong>
 </strong>
 Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
 <br/>
 <br/>
 <strong>
  <strong>
   About Qatar Airways Group
   <br/>
   <br/>
  </strong>
 </strong>
 Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.
 <br/>
 <br/>
 So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
 <br/>
 <br/>
 https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=228616
</div>


Senior Sales Operations Agent- Karachi, Pakistan

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