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guest experience expert the st regis downtown dubai

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26102996<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, 121000<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<br>
<p></p><div><div><p><b>START YOUR JOURNEY WITH US</b></p>
<p>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.</p>
<p><b>JOB SUMMARY</b></p>
<p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).</p>
<p><b>CANDIDATE PROFILE</b></p>
<p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.</li></ul>
<p><b>CORE WORK ACTIVITIES</b></p>
<p><b>Leading Kitchen Operations for Property</b></p>
<ul><li>Leads kitchen management team.</li></ul>
<ul><li>Provides direction for all day-to-day operations.</li></ul>
<ul><li>Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.</li></ul>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &quot;open door&quot; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li></ul>
<ul><li>Demonstrate new cooking techniques and equipment to staff.</li></ul>
<p><b>Setting and Maintaining Goals for Culinary Function and Activities</b></p>
<ul><li>Develops and implements guidelines and control procedures for purchasing and receiving areas.</li></ul>
<ul><li>Establishes goals including performance goals, budget goals, team goals, etc.</li></ul>
<ul><li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</li></ul>
<ul><li>Manages department controllable expenses including food cost, supplies, uniforms and equipment.</li></ul>
<ul><li>Participates in the budgeting process for areas of responsibility.</li></ul>
<ul><li>Knows and implements the brand's safety standards.</li></ul>
<p><b>Ensuring Culinary Standards and Responsibilities are Met</b></p>
<ul><li>Provides direction for menu development.</li></ul>
<ul><li>Monitors the quality of raw and cooked food products to ensure that standards are met.</li></ul>
<ul><li>Determines how food should be presented, and create decorative food displays.</li></ul>
<ul><li>Recognizes superior quality products, presentations and flavor.</li></ul>
<ul><li>Ensures compliance with food handling and sanitation standards.</li></ul>
<ul><li>Follows proper handling and right temperature of all food products.</li></ul>
<ul><li>Ensures employees maintain required food handling and sanitation certifications.</li></ul>
<ul><li>Maintains purchasing, receiving and food storage standards.</li></ul>
<ul><li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li></ul>
<p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li></ul>
<p><b>Managing and Conducting Human Resource Activities</b></p>
<ul><li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably.</li></ul>
<ul><li>Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.</li></ul>
<ul><li>Administers the performance appraisal process for direct report managers.</li></ul>
<ul><li>Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and or managers.</li></ul>
<ul><li>Manages employee progressive discipline procedures for areas of responsibility.</li></ul>
<ul><li>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</li></ul>
<p><b>Additional Responsibilities</b></p>
<ul><li>Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul></div><p><i>
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Executive Chef- Prime 68 & Vault

<div><b>Additional Information</b><br>
<b>Job Number</b>26105734<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, 121000<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<br>
<p></p><div><div><p><b>START YOUR JOURNEY WITH US</b></p>
<p>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.</p>
<p><b>LOVE WHAT YOU DO EVEN MORE</b></p>
<p>At JW Marriott&reg;, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.</p>
<p>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:</p>
<ul><li>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.</li>
<li>Learning opportunities with some of the best professionals the region has to offer.</li>
<li>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.</li>
<li>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:
<ul><li>World class training and development, including leadership development.</li>
<li>Recognition programs.</li>
<li>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!</li>
<li>Discounted food &amp; drink in all our restaurants and bars.</li>
<li>Discounts for your friends and family.</li>
<li>Unlimited career opportunities (Internationally and locally)</li>
<li>Medical and Life insurance</li>
</ul></li><li>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.</li>
</ul><p><b>OUR EXPECTATIONS FROM THE ROLE:</b></p>
<p>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p>
<p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Ensuring Culinary Standards and Responsibilities are Met for Restaurant</b></p>
<ul><li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.</li></ul>
<ul><li>Supervises restaurant kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.</li></ul>
<ul><li>Maintains food preparation handling and correct storage standards.</li></ul>
<ul><li>Recognizes superior quality products, presentations and flavor.</li></ul>
<ul><li>Plans and manages food quantities and plating requirements for the restaurant.</li></ul>
<ul><li>Communications production needs to key personnel.</li></ul>
<ul><li>Assists in developing daily and seasonal menu items for the restaurant.</li></ul>
<ul><li>Ensures compliance with all applicable laws and regulations regulations.</li></ul>
<ul><li>Follows proper handling and right temperature of all food products.</li></ul>
<ul><li>Estimates daily restaurant production needs.</li></ul>
<ul><li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li></ul>
<ul><li>Checks the quality of raw and cooked food products to ensure that standards are met.</li></ul>
<ul><li>Determines how food should be presented and creates decorative food displays.</li></ul><p><br>
</p><p><b>Leading Kitchen Team</b></p>
<ul><li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li></ul>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Leads shift teams while personally preparing food items and executing requests based on required specifications.</li></ul>
<ul><li>Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Ensuring and maintaining the productivity level of employees.</li></ul>
<ul><li>Ensures employees are cross-trained to support successful daily operations.</li></ul>
<ul><li>Ensures employees understand expectations and parameters.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul><p><br>
</p><p><b>Establishing and Maintaining Restaurant Kitchen Goals</b></p>
<ul><li>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</li></ul>
<ul><li>Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</li></ul>
<ul><li>Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li></ul>
<ul><li>Effectively investigates, reports and follows-up on employee accidents.</li></ul>
<ul><li>Knows and implements company safety standards.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul><p><br>
</p><p><b>Managing and Conducting Human Resource Activities</b></p>
<ul><li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</li></ul>
<ul><li>Manages employee progressive discipline procedures.</li></ul>
<ul><li>Participates in the employee performance appraisal process, providing feedback as needed.</li></ul>
<ul><li>Uses all available on the job training tools for employees.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</li></ul><p><br>
</p><p><b>Additional Responsibilities</b></p>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Attends and participates in all pertinent meetings.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Chef de cuisine - Positano

Four Seasons

<div></div><div><div><div><div>Job ID: REQ10388343</div></div><div><div>
Four Seasons Dubai at Jumeirah Beach</div></div><div><div>
Location: Dubai, Dubai, United Arab Emirates</div></div><div><div>
widget: Full time</div></div></div></div><div></div>
<br><div><p><b>About Four Seasons:</b></p><p>
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><p></p><p><b>
About the location:</b></p>
The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra- competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once- in-a- lifetime opportunity rich in personal and professional growth. Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms &ndash; including 49 suites &ndash; subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates, Dubai is located on the southern shore of the Arabian Gulf. Has a Sub- tropical, arid climate.<p></p><p><b>
About the role</b></p><p></p><p>
The <b>Senior Director of Revenue Management</b> leads the overall revenue strategy for the two properties <b>- Four Seasons Resort Dubai at Jumeirah Beach</b> and <b>Four Seasons Hotel Dubai International Financial Centre</b>.</p><p></p><p>
As a key member of the Hotels Leadership Team, this role is responsible for maximizing revenue across all segments and distribution channels while ensuring alignment between Revenue Management, Sales, Marketing, Reservations, and Operations.</p><p></p><p>
We are looking for a commercially minded strategist who understands the luxury traveller, market dynamics, guest booking behaviour and distribution landscape; brings strong pricing, segmentation, forecasting and total revenue management capability; and can influence senior stakeholders through trusted relationships, clear communication and compelling data-led recommendations, while maintaining the highest standards of excellence in line with Four Seasons values and The Golden Rule.</p><p></p><p>
Our ideal Senior Director of Revenue Management candidate will have:</p><ul><li>
Excellent leadership and communication skills, with the ability to align diverse stakeholders across Commercial, Finance, Operations, Sales, Marketing and Reservations around a clear revenue strategy and shared business priorities.</li><li>
Previous Director of Revenue Management experience within a luxury hotel environment, ideally with responsibility for a cluster or two or more properties, and a strong track record of translating business analytics into clear commercial strategy and measurable revenue performance and leading the team.</li></ul><p></p><h2 class="jobSectionHeader"><b>
What you will do</b></h2><ul><li>
Develop, communicate and implement revenue strategies designed to maximize profit through optimization of pricing, market segmentation, channel segmentation and room type performance for two properties.</li><li>
Integrate guest behavior insights, including personas, booking behaviors and preferences, into commercial revenue strategies to optimize both guest experience and revenue performance.</li><li>
Monitor channel acquisition costs, contribution margins, and profitability metrics to inform pricing, distribution, and promotions for two properties.</li><li>
Own inventory, pricing, rate parity, and positioning in all distribution channels, including Branded Web, 3rd Party Sites, Worldwide Reservation Office (WRO), and Global Distribution System (GDS) for two properties.</li><li>
Monitor and analyze performance of key metrics to uncover actionable data insights.</li><li>
Lead and facilitate Revenue Strategy Meetings, presenting key data insights with strategic and tactical recommendations.</li><li>
Lead annual budget planning processes and contribute to property commercial plan.</li><li>
Lead weekly forecast meetings, incorporating macroeconomic data to assess demand risk and ensuring alignment with market conditions, events and trends.</li><li>
Contribute guidance and recommendations to hotel digital marketing and communications teams, agencies, and vendors on campaigns.</li><li>
Collaborate with Sales team to set goals aligned with property strategy, provide strategic direction for Group Sales strategy and guidance for Corporate Negotiated RFPs.</li><li>
Enable cross-functional alignment to Commercial Strategy among Finance and Operations including upsell/premium room sales strategy.</li><li>
Provide guidance and support for Total Revenue Optimization across Rooms, F&amp;B, SPA, M&amp;E and Ancillary revenue streams.</li></ul><p></p><h2 class="jobSectionHeader"><b>
What you bring</b></h2><ul><li>
University degree in Business Administration, Finance, Accounting, Hotel Management, Marketing or a related field.</li><li>
Director of Revenue Management experience in a luxury hotel, resort or cluster environment, with proven ability to balance the priorities and performance expectations of multiple properties.</li><li>
Strong commercial acumen with a proven track record of driving revenue growth, profit optimization, market share performance and successful budget delivery.</li><li>
Advanced analytical capability, with the ability to interpret market trends, macroeconomic indicators, channel performance, contribution margins and guest behavior insights into actionable strategy.</li><li>
Excellent oral and written communication skills, with the ability to tell a clear story with data and influence senior stakeholders across Commercial, Finance, Operations, Sales, Marketing and Reservations.</li><li>
Demonstrated ability to lead the Revenue function while managing multiple deadlines in a fast-paced environment, with the ability to work independently with minimal supervision.</li><li>
Demonstrated ability to identify, coach and develop talent with aptitude and interest in a Revenue Management career.</li><li>
Strong understanding of luxury hospitality, brand standards and guest expectations, with the ability to integrate brand strategy with local market initiatives. Ability to be a culture carrier, ensuring a strong Revenue Management culture is maintained throughout the organization.</li><li>
Proficiency in English language, additional language is a plus.</li><li>
Expert knowledge of revenue management systems, PMS, benchmarking and business intelligence tools; experience with IDeaS G3 RMS, IDeaS RevPlan, Opera PMS, STR, TravelClick, Lighthouse, PowerBI and advanced Excel is preferred.</li></ul><p></p><h2 class="jobSectionHeader"><b>
What we offer</b></h2><ul><li>
Work Authorization</li><li>
Competitive tax-free salary</li><li>
Annual Incentive Plan</li><li>
Housing allowance</li><li>
Medical and life insurance</li><li>
Paid annual leave</li><li>
Paid home leave ticket</li><li>
End of service gratuity</li><li>
Excellent training and development opportunities</li><li>
Complimentary accommodation at other Four Seasons hotels and resorts, based on tenure with the company</li><li>
Complimentary dry cleaning for employee uniforms</li><li>
Complimentary employee meals</li><li>
And more...</li></ul></div><p></p>

Senior Director of Revenue Management

<div></div><div><div><div><div>Job ID: REQ10387893</div></div><div><div>
Four Seasons Dubai at DIFC</div></div><div><div>
Location: Dubai, Dubai, United Arab Emirates</div></div><div><div>
widget: Full time</div></div></div></div><div></div>
<br><div><p><b>About Four Seasons:</b></p><p>
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><p></p><p><b>
About the location:</b></p>
In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary &ndash; ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.<p></p><div><div>
Internal Facing Job Advertisement</div></div><div><div><div><div><div><div><div><div><div><p><b>
What you will do</b></p><ul><li><p>
Manage the activities at the Front Office, Ensures communications and follow-up with day shift on any problems, guest requests or special requirements.</p></li><li><p>
Resolve customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</p></li><li><p>
Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.</p></li><li><p>
Review late arrivals, next day early arrivals and departures to plan for the next day&rsquo;s activities. Coordinates arrivals, departures and billing requirements. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups.</p></li><li><p>
Take action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees without requiring special direction. Responds swiftly and effectively in any hotel emergency or safety situation.</p></li><li><p>
Check Staff facilities such as Locker Rooms and Staff Dining Room to assure that they are operating at Four Seasons standards. Communicate to HR when they are not. Acts as a liaison for overnight shift with HR.</p></li><li><p>
Work closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.</p></li><li><p>
Work closely with Security Staff to handle any guest emergency or safety concerns.</p></li></ul><p></p><p><b>
What you will bring</b></p><ul><li><p>
Minimum of one-year experience in a similar capacity. Dubai experience will be an added advantage.</p></li><li><p>
Computer literate and have working knowledge of Opera and HotSos.</p></li><li><p>
Possesses business acumen, well-developed guest PR skills and personal flair.</p></li></ul><p><br>
<br>
<b>What do we offer:</b></p><ul><li><p>
Work Authorization</p></li><li><p>
Competitive tax-free salary</p></li><li><p>
Annual Incentive Plan</p></li><li><p>
Housing allowance</p></li><li><p>
Medical and life insurance</p></li><li><p>
Paid annual leave</p></li><li><p>
Annual flight allowance to home country</p></li><li><p>
End of service gratuity</p></li><li><p>
Learning &amp; Development Programs</p></li><li><p>
Career opportunities and international transfer</p></li><li><p>
And more...</p></li></ul></div></div></div></div></div></div></div></div></div></div><p></p>

Front Office Manager

Angel Cakes

<p><b>Apply here: https://hr.angelcakes.world </b></p><p><b>Angel Cakes is looking for a dedicated and skilled Floor Manager in our cafe in Dubai Hills Park</b><br/>If you are an experienced administrator with excellent organizational and team management skills, we&rsquo;d love to have you on board!</p><p><b>About Us:</b></p><p>Angel Cakes is a premium organic caf&eacute; chain in Dubai, renowned for our gluten-free, refined sugar-free, and mostly vegan treats. We pride ourselves on being the first health-conscious patisserie in the UAE, where everything sweet is also good for you. Join us in creating a unique, wholesome dining experience.</p><p><b>Role Description:</b></p><p>As a Floor Manager at Angel Cakes, you will be responsible for:</p><ul><li>Ensuring a high level of customer service and guest satisfaction</li><li>Managing caf&eacute; staff, including scheduling and task allocation</li><li>Overseeing daily operations to ensure smooth and efficient service</li><li>Handling customer feedback and resolving any issues promptly</li><li>Maintaining inventory and ordering supplies as needed</li><li>Upholding health and safety standards according to HACCP guidelines</li></ul><p><b>Who We're Looking For:</b></p><ul><li>Proven experience as a Caf&eacute; Administrator or in a similar role</li><li>Strong organizational and multitasking skills</li><li>A passion for providing excellent customer service</li><li>Ability to manage and motivate a team effectively</li><li>Familiarity with health and safety regulations in food service</li></ul><p><b>Why Join Angel Cakes?</b></p><p>Be part of our dynamic and growing team, where we&rsquo;re redefining healthy dining in the UAE. If you&rsquo;re ready to contribute to a brand dedicated to quality and innovation, apply now!</p><p>Job Type: Full-time</p><p>Pay: AED4,000.00 - AED5,000.00 per month</p><p>Application Question(s):</p><ul><li>What's your visa status?</li><li>What's your notice period?</li></ul><p>Experience:</p><ul><li>Administration: 2 years (Required)</li></ul><p>Language:</p><ul><li>Russian (Preferred)</li></ul><p>Location:</p><ul><li>Dubai (Required)</li></ul><p>Work Location: In person</p>

Floor Manager

Al Qithara Foodstuff Trading LLC

<p>Location: DUBAI</p><p>Salary: 3,000 to 4,000</p><p>Role Summary</p><p>The Customer Service Executive / Host is responsible for delivering an exceptional guest experience, managing front of house operations, and supporting the restaurant&rsquo;s administrative and basic accounting tasks. This role requires strong communication skills, a welcoming personality, and the ability to handle operational and clerical responsibilities efficiently.</p><p>Key Responsibilities</p><ul><li>Handle customer inquiries, complaints, and special requests promptly.</li><li>Greet guests warmly and manage seating, reservations, and waiting lists.</li><li>Maintain a professional, friendly, and courteous atmosphere at all times.</li><li>Coordinate with waitstaff and kitchen team to ensure smooth service flow.</li><li>Manage the reception desk and guest entry experience.</li><li>Maintain reservation logs, guest records, and daily seating plans.</li><li>Communicate guest preferences or special occasions to the service team.</li><li>Ensure proper queue management during peak hours.</li><li>Support in organizing events, group bookings, and VIP guests.</li></ul><p>Administrative Responsibilities</p><ul><li>Maintain daily operational reports (sales, attendance, reservations).</li><li>Prepare and update staff schedules in coordination with the manager.</li><li>Handle documentation, filing, and record keeping for restaurant operations.</li><li>Coordinate with suppliers for basic administrative follow ups.</li><li>Assist in inventory tracking and stock updates when required.</li><li>Support HR tasks such as onboarding documents, staff communication, and notice circulation.</li></ul><p>Accounting Assistance</p><ul><li>Support daily cash reconciliation and POS closing reports.</li><li>Assist in verifying invoices, purchase orders, and delivery notes.</li><li>Maintain petty cash records and expense logs.</li><li>Coordinate with the accountant for monthly statements and audit requirements.</li><li>Ensure accuracy in billings, discounts, and payment methods.</li></ul><p>Skills &amp; Qualifications</p><ul><li>Previous experience in customer service, hospitality, or restaurant operations.</li><li>Strong communication and interpersonal skills.</li><li>Basic knowledge of accounting or administrative procedures.</li><li>Proficiency in POS systems and MS Office (Excel, Word).</li><li>Professional appearance and positive attitude.</li><li>Ability to multitask and work under pressure.</li><li>Fluency in English; additional languages are an advantage.</li></ul><p>Pay: AED3,000.00 - AED4,000.00 per month</p><p>Work Location: In person</p>

Restaurant Customer Service Executive / Host

Deluxe Holiday Homes

<div><p><b>About Deluxe Holiday Homes</b></p><p>
Deluxe Holiday Homes is a leading holiday-home and property management company based in Dubai, UAE, managing a portfolio of 700+ premium short-term rental properties across the emirate. The Deluxe Homes Group operates with ~230 people across Dubai, Fujairah, and Armenia, with Abu Dhabi and Riyadh opening next. We leverage a modern technology stack to streamline operations, enhance guest experience, and protect owner returns.</p><p><b>
Role Overview</b></p><p>
We are looking for a hands-on, fast-moving Recruitment Specialist to own hiring across the Deluxe Homes Group end to end &mdash; from housekeepers, technicians and drivers to customer support, finance, technology and branch supervisors. You are the single point of</p><p>
accountability for keeping every vacancy moving: sourcing, screening, interviewing, offers, and a clean handover to onboarding.</p><p>
This is an ownership role, not a coordinator role. We need someone who makes routine decisions &mdash; which channel to use, which candidates reach the hiring manager, when to switch on an agency &mdash; and reports after, not someone who escalates and waits. If a housekeeping shift is short next Monday, you already have three vetted candidates ready.</p><p>
Note: This role does not include HR administration (visas, payroll, employee relations). Those sit with the HR team &mdash; your job is filling seats with the right people, fast.</p><p><b>
Key Responsibilities</b></p><ul><li><b><i>
Full-Cycle Recruitment</i></b></li></ul><ul><li>Run every vacancy end to end: intake with the hiring manager, job posting, sourcing, screening, interviews, offer coordination, and handover to onboarding.</li><li>Own time-to-fill per role and keep a live pipeline for every open position &mdash; no vacancy sits without movement for more than a week.</li><li>Conduct structured phone and in-person screenings against the role profile before any candidate reaches a manager.</li><li>Coordinate and schedule interviews with hiring managers across Dubai, Fujairah, Sharjah and Armenia.</li><li>Report pipeline numbers weekly (roles open, candidates sourced, interviews held, offers out) &mdash; in the tracker, not from memory.</li></ul><p><b><i>
2. Sourcing &amp; Channels</i></b></p><ul><li>Source actively on LinkedIn, Bayt, Indeed, GulfTalent and niche channels &mdash; direct outreach, not just posting and waiting.</li><li>Keep the careers page (jobs.deluxehomes.com) postings current, accurate and closed when filled.</li><li>Build and maintain a warm candidate bench for our recurring roles: housekeeping, maintenance technicians, drivers, guest support.</li><li>Run the employee referral channel and keep it visible to staff.</li><li>Manage recruitment agencies for hard-to-fill roles: brief them tightly, hold them to deadlines, and cut the ones that underdeliver.</li></ul><p><b><i>
3. Volume &amp; Specialist Hiring</i></b></p><ul><li>Deliver blue-collar volume hiring (housekeepers, cleaners, technicians, drivers) at pace and to standard &mdash; including batch interview days.</li><li>Fill office and specialist roles: customer support, reservations, finance, marketing, technology, and branch supervisors.</li><li>Support branch hiring for Fujairah and Sharjah, and coordinate Armenia vacancies with the local HR Manager.</li><li>Screen for our non-negotiables: initiative, fast learning, and delivered outcomes &mdash; not just years on a CV.</li><li>Enforce the application screening question on every role and filter on it before reviewing CVs.</li></ul><p><b><i>
4. Process, Records &amp; Candidate Experience</i></b></p><ul><li>Complete reference checks before any offer is requested &mdash; no exceptions.</li><li>Keep complete, accurate recruitment records: every role, every candidate, every decision traceable.</li><li>Give every candidate a clear, respectful process &mdash; timely updates, honest rejections; they are also future guests and owners.</li><li>Prepare offer requests with full details (role, salary, start date, conditions) for HR Manager and management approval.</li><li>Improve the process every month: where candidates drop off, which channels convert, what to change next.</li></ul><p></p><p><b><br>
Required Qualifications</b></p><ul><li>2&ndash;4 years of full-cycle recruitment in the UAE at a 100&ndash;500 person company &mdash; hospitality, property, facilities or similar operational business preferred.</li><li>Proven track record hiring BOTH blue-collar volume roles and office/specialist roles &mdash; you can name your numbers: roles filled, time-to-fill, offer acceptance rate.</li><li>Hands-on with LinkedIn sourcing and UAE job boards (Bayt, Indeed, GulfTalent); you source directly, not only post-and-pray.</li><li>Structured screener &mdash; you interview against a profile and can defend every shortlist decision.</li><li>Decisive operator &mdash; you make calls inside your remit and report after. We will reference-check this with previous managers.</li><li>AI tools used daily for sourcing, screening and outreach (ChatGPT, Claude, LinkedIn AI). Not optional in 2026.</li><li>UAE residency. On-site in Dubai 5 days a week, 09:00&ndash;18:00 &mdash; this is not a hybrid or remote role.</li></ul><p><b>
Preferred Qualifications</b></p><ul><li>Hospitality, holiday-homes or property-management hiring background.</li><li>Experience running an ATS and keeping it clean.</li><li>Additional sourcing languages for our candidate pools: Arabic, Hindi/Urdu, Tagalog or Russian.</li><li>Familiarity with UAE visa categories and MOHRE basics (offer-stage awareness; processing sits with HR).</li><li>UAE university graduate (UOWD, AUD, AUS, Heriot-Watt Dubai, or similar).</li></ul><p><b>
What We Offer</b></p><ul><li>Full ownership of recruitment across a 700+ property, ~230-person group &mdash; your results are visible every week.</li><li>Direct access to the HR Manager and company leadership &mdash; decisions get made, not queued.</li><li>Professional development support. 6-month probation per UAE Labour Law. UAE employment visa sponsored.</li></ul></div><p></p>

Recruitment Specialist

Explore 413+ Guest experience expert the st regis downtown dubai in Dubai this August. Find roles across top companies and apply now to boost your career.