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guest experience representative

<div><h3 class="jobSectionHeader">Description</h3><div> 
ABOUT 54GROUP:</div><div>
54 is a sports and entertainment agency operating across five regions and eight offices: United Kingdom (London), Europe (Sotogrande, Spain), MENA (Riyadh, Saudi Arabia &amp; Dubai, United Arab Emirates), APAC (Singapore &amp; Adelaide, Australia) and USA (West Palm Beach, Florida &amp; New York). It works with rights holders, governing bodies, household brands and major investors who share its belief in the power of sport. 54 comprises three service areas each consisting of two divisions: 1. Strategic Advisory (Consultancy and Data &amp; Insights), 2. Asset Optimisation (Operations and Commercial), 3. Activation &amp; Engagement (Events and Marketing). At its core, the company has an unwavering belief in embracing the opportunities offered by pushing at the edges of conventional wisdom to turn the improbable into the unignorable.</div><div>
</div><div>
ROLE OVERVIEW: 
Reporting to the Event Director, Asian Racing Conference, the Guest Experience Director is responsible for leading the successful delivery of all Guest Experience areas for the Asian Racing Conference, taking place in Riyadh, 9-14th February 2026.</div><h3 class="jobSectionHeader"> 
KEY ROLES AND RESPONSIBILITIES:</h3><ul><li> 
Management and oversight of all Guest Experience deliverables for the project</li><li>Management and oversight of the Guest Experience project team and suppliers</li><li>Management and oversight of the Guest Experience budget for the project</li><li>All event F&amp;B including conference catering and special hospitality/ dining experiences</li><li>Production of all offsite ancillary events (cultural evenings, dinners, desert experience, embassy excursions)</li><li>Front of house staffing and guest journeys (guest arrival, flow, ushering, signage etc)</li><li>Event transportation including premium buses and courtesy cars for guest movement between airport, venue and key locations</li><li>Interface with wider event team in experiential production of the event and overall Run Of Show</li><li>Lead on guest management i.e. guest registration, accreditation and communications).</li></ul> 

CONTRACT DURATION, WORKING HOURS AND LOCATION
<div>The role is expected to commence as soon as possible and run until the last full week of February &ndash; allowing for post event administrative work to be completed; a period of approximately 6 months. The work is anticipated on a full-time basis, anchored around regular KSA office hours, but with a degree of flexibility to allow for occasional alignment with UK office hours or client calls with Asia.</div><div>
</div><div>
The working location is 54&rsquo;s Riyadh office unless otherwise agreed, or onsite based at Riyadh Digital City during the event live phase (first two weeks of February). Longer hours and weekend working are anticipated in the approach to and during the live phase of the event, with occasional site visits and client or supplier meetings also required.</div><h3 class="jobSectionHeader"> 
SPECIAL SKILLS/EXPERIENCE/APTITUDES NEEDED:</h3><div> 
The successful candidate must have strong expertise at a senior level with 5-10 years&rsquo; experience in the production of large-scale international events in the Middle East and globally, with a background that includes some major conference production. They should be a fluent Arabic and English speaker, ideally a Saudi national or Riyadh resident.</div><div>
</div><div>
The successful candidate must also demonstrate:</div><ul><li>Deep expertise in key Guest Experience areas including catering, premium hospitality, front of house staffing, transportation, VVIP guest &amp; delegate management and guest communications</li><li>Strong personal organization and motivation</li><li>Experience in leading a team of Guest Experience professionals</li><li>Experience in setting and overseeing project timelines and progress, running RFPs to procure and contract with suppliers, and managing a significant budget for Guest Experience deliverables</li><li>Superior attention to detail in all event experiential and guest-facing areas</li><li>Excellent interpersonal and communication skills, and a positive and collaborative attitude.</li></ul><h3 class="jobSectionHeader"> 
SALARY AND BENEFITS:</h3> 
<ul>
<li>
Competitive Salary</li>
<li>Annual Discretionary Company Bonus &ndash; up to 8% - 3% Company &amp; 5% Individual</li>
<li>33 days annual leave (+ public holidays), pro-rated</li>
<li>Working hours will be from 09.00 to 17.30 Sunday to Thursday with an hour taken for lunch between 12.00 and 14.00</li></ul> 
<h3 class="jobSectionHeader">
About We Are 54</h3><div>
54 is a sports and entertainment agency operating across five regions and eight offices: United Kingdom (London), Europe (Sotogrande, Spain), MENA (Riyadh, Saudi Arabia &amp; Abu Dhabi, United Arab Emirates), APAC (Singapore &amp; Adelaide, Australia) and USA (West Palm Beach, Florida). It works with rights holders, governing bodies, household brands and major investors who share its belief in the power of sport. 54 comprises three service areas each consisting of two divisions: 1. Strategic Advisory (Consultancy and Data &amp; Insights), 2. Asset Optimisation (Operations and Commercial), 3. Activation &amp; Engagement (Events and Marketing). At its core, the company has an unwavering belief in embracing the opportunities offered by pushing at the edges of conventional wisdom to turn the improbable into the unignorable.</div></div>

Guest Experience Director ARC Riyadh 2026

Marriott International

<div>
 
 Additional Information
 
 Saudi National Only
 
 
 
 Job Number
 
 25123007
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Sheraton Riyadh Hotel &amp; Towers, Junction of King Fahad and King Abdullah Road, Riyadh, Saudi Arabia, Saudi Arabia, 11623VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Guest Experience Expert

<div>Additional Information 
Job Number25133492 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia, 11493 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Guest Experience Expert - Concierge

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25130832
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Four Points by Sheraton Riyadh Khaldia, Imam Faisal Bin Turki Street, Riyadh, Saudi Arabia, Saudi Arabia, 11421VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

<div>Additional Information 
Job Number25143007 
Job CategoryRooms &amp; Guest Services Operations 
LocationFour Points by Sheraton King Abdulaziz Road, King Abdulaziz Road, Riyadh, Saudi Arabia, Saudi Arabia, 12233 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. 
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Experience Supervisor

Al-Adwaa

United Electrical Supplies Factory Co. is a leading supplier and manufacturer of ventilation/exhaust fans and electrical distribution load centres, is seeking1. Sales Representative &ndash; Retail &ndash; Riyad &amp; Khamis Mushait Min. 3 years retail sales experience in electrical supplies (load centres, panels, fans, wiring accessories).2. Sales Representative &ndash; Projects - Riyad 3&ndash;5 years&rsquo; project sales experience with consultants, contractors &amp; developers in the electrical/electromechanical sector.3. Sales Representative &ndash; HVAC Systems- Riyad 5+ years&rsquo; HVAC sales experience with expert installation knowledge. Strong background in system sales &amp; commissioning.Proven sales experience in your field, Strong technical knowledge (Retail, Projects, or HVAC), Excellent communication (Arabic &amp; English), Valid Saudi driving license, CRM familiarity, Competitive salary + commission. Apply at unitedfactorysa.com/career/Job Type: Full-timeExperience:<ul><li>5years: 3 years (Preferred)</li></ul>Location:<ul><li>Riyadh (Preferred)</li></ul>

Sales Representatve

Crowne Plaza Hotel

<div>We&rsquo;re looking for a friendly, detail-focused Housekeeping Attendant to join our team. As part of our IHG family, you&rsquo;ll ensure our guests enjoy a clean, fresh, and comfortable environment by maintaining our guest rooms and public areas to the highest brand standards. Your work will directly contribute to creating a welcoming experience for every guest.

Key Responsibilities

Clean and service guest rooms, bathrooms, and public areas to IHG brand standards.

Replace guest amenities and ensure all rooms are well-stocked.

Change linens, make beds, and restock supplies as required.

Report any maintenance issues or safety hazards to the supervisor.

Respond promptly to guest requests and assist in creating a positive guest experience.

Follow all health, safety, and hygiene guidelines.

Handle housekeeping equipment and cleaning materials responsibly.

Work collaboratively with team members to ensure daily operations run smoothly.

Key Skills &amp; Experience

Previous housekeeping or cleaning experience preferred, but not required.

Strong attention to detail and commitment to cleanliness.

Ability to work efficiently and manage time effectively.

Positive attitude and willingness to provide excellent guest service.

Flexible availability, including weekends and holidays.

At IHG, we care for our people and our guests. When you join us, you become part of a global family dedicated to delivering True Hospitality for Good.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Housekeeping Attendants

Explore 2484+ Guest experience representative in Riyadh this September. Find roles across top companies and apply now to boost your career.

2484 guest experience representative jobs IN Riyadh

Guest Experience Director ARC Riyadh 2026

Guest Experience Expert

Guest Experience Expert - Concierge

Guest Experience Expert

Guest Experience Supervisor

Sales Representatve

Housekeeping Attendants