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guest recognition agent

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26024952
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Guest Recognition Agent

<div>Additional Information 
Job Number26024952 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
#LI_NS1</div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Solymar Hotel

Job Title: Guest Service Agent (Female) Department: Front OfficeJob Summary: We are seeking a friendly, professional, and customer-focused Female Guest Service Agent (GSA) to join our Front Office team. The ideal candidate will have 1&ndash;2 years of hotel experience and a passion for delivering exceptional guest service. She will be responsible for ensuring smooth check-in and check-out procedures while providing a welcoming and memorable experience for all guests.Key Responsibilities:<ul><li>Greet and welcome guests in a warm and professional manner</li><li>Perform check-in and check-out procedures efficiently</li><li>Handle guest inquiries, requests, and complaints promptly and courteously</li><li>Answer phone calls and respond to emails in a professional manner</li><li>Process reservations, cancellations, and room changes</li><li>Maintain accurate guest records and billing information</li><li>Coordinate with housekeeping and other departments to ensure guest satisfaction</li><li>Handle cash, card transactions, and maintain proper records</li><li>Ensure the front desk area is clean, organized, and presentable at all times</li><li>Follow hotel policies, procedures, and service standards</li></ul>Requirements:<ul><li>1&ndash;2 years of experience in a hotel front office role</li><li>Good communication and interpersonal skills</li><li>Presentable and well-groomed appearance</li><li>Ability to work in shifts, including weekends and holidays</li><li>Basic knowledge of hotel management systems</li><li>Strong problem-solving skills and attention to detail</li><li>Fluency in English (additional languages are an advantage)</li></ul>Preferred Skills:<ul><li>Customer-oriented mindset</li><li>Ability to work under pressure</li><li>Team player with a positive attitude</li></ul>Job Type: Full-time

Guest Service Agent (Female)

Propel Consult

About Royal Saray ResortLocated on Bahrain&rsquo;s stunning coastline, Royal Saray Resort is a prestigious 7-star destination offering elite hospitality, personalized service, and unforgettable experiences. We are seeking a polished and professional Front Desk Agent to deliver a world-class welcome and departure experience to our distinguished guests.Job SummaryAs a Front Desk Agent, you will be the first point of contact for guests. Your role is to provide a warm, efficient, and memorable experience during check-in, throughout their stay, and at check-out&mdash;always embodying the refined luxury and service standards of Royal Saray Resort.Key Responsibilities<ul><li>Greet and check in guests with professionalism and genuine hospitality.</li><li>Manage check-outs and handle payments, billing, and guest accounts accurately.</li><li>Respond to guest inquiries, requests, and complaints promptly and courteously.</li><li>Coordinate with housekeeping, concierge, and other departments to ensure guest satisfaction.</li><li>Maintain accurate records in the Property Management System (PMS).</li><li>Upsell rooms and services to enhance guest experience and drive revenue.</li><li>Follow all resort procedures, security protocols, and brand standards.</li></ul>Qualifications &amp; Requirements<ul><li>Minimum 1&ndash;2 years&rsquo; experience in front desk or guest services at a luxury hotel.</li><li>Knowledge of Opera or other hotel PMS is an advantage.</li><li>Strong communication skills, fluent in English (Arabic or other languages is a plus).</li><li>Impeccable grooming, professional demeanor, and a guest-first attitude.</li><li>Flexibility to work shifts, weekends, and holidays.</li></ul>What We Offer<ul><li>Competitive salary and service charge</li><li>Accommodation, meals, and transportation provided</li><li>Health insurance and wellness benefits</li><li>Professional development and career growth within Sevens Holding Group</li><li>A premium work environment in one of the region&rsquo;s most exclusive resorts</li></ul>Job Types: Full-time, PermanentPay: Up to BD300.000 per monthExperience:<ul><li>Front Desk : 2 years (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Front Desk Agent

Job SummaryThe Guest Relations Agent serves as the face of the resort, providing exceptional service to VIPs, long-staying guests, and all arriving visitors. The role is key to enhancing guest satisfaction by addressing inquiries, resolving issues promptly, and creating a lasting positive impression.Key Responsibilities<ul><li>Greet guests with warmth and professionalism upon arrival.</li><li>Manage check-in/check-out procedures for VIPs and regular guests.</li><li>Handle guest requests, complaints, and feedback efficiently and graciously.</li><li>Maintain regular contact with guests to ensure satisfaction throughout their stay.</li><li>Coordinate with various departments to meet guest needs and preferences.</li><li>Assist with special requests such as restaurant reservations, celebrations, or transport.</li><li>Promote resort services and facilities to enhance the guest experience.</li><li>Maintain accurate guest profiles and records in the system.</li></ul>Qualifications &amp; Experience<ul><li>1&ndash;3 years of experience in guest-facing roles in luxury hospitality.</li><li>Excellent communication skills in English; additional languages (Arabic, French, Russian, etc.) are a plus.</li><li>Highly presentable with a courteous and proactive attitude.</li><li>Strong problem-solving and multitasking skills.</li><li>Knowledge of front office systems (Opera or similar) is preferred.</li><li>Ability to remain calm and composed in high-pressure situations.</li></ul>What We Offer<ul><li>Competitive salary and service charge</li><li>Luxury accommodation and meals provided</li><li>Health insurance and wellness benefits</li><li>Career advancement opportunities within a global brand</li><li>A supportive and elegant working environment</li></ul>Job Types: Full-time, PermanentPay: Up to BD450.000 per monthExperience:<ul><li>Guest Relations: 4 years (Required)</li></ul>

Guest Relations Agent

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 On an exclusive island in the heart of the Kingdom&rsquo;s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.
 
 
 
 Join Our Team
 
 
 
 We are currently looking for an
 
 Accounting Clerk
 
 , who will be responsible for performing a variety of accounting, bookkeeping and financial tasks.
 
 
 
 Essential Functions
 
 
 
 <ul>
 <li>
 Maintain a harmonious and professional relationship with co-workers, supervisors, and all departments.
 </li>
 <li>
 Comply with Four Seasons&rsquo; Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
 </li>
 <li>
 Always conduct self in a professional manner to reflect the high standards of Four Seasons Hotels.
 </li>
 <li>
 Assist in other areas of the accounting office as needed.
 </li>
 <li>
 Print, prepare and mail statements for outstanding C/L accounts at least twice per week.
 </li>
 <li>
 Answer guest and credit card inquiries concerning accounts including the documentation and preparation of adjustments, if necessary, on a timely basis.
 </li>
 <li>
 Prepare and maintain complete, accurate and organized records for all outstanding accounts as directed by the Credit Manager.
 </li>
 <li>
 Ensure all Travel Agent payments are properly reviewed/verified, audited and all Travel Agents have valid IATA number (or equivalent) and ensure that payments are not made for non-commissionable transactions and the Travel Agent is eligible to receive payment.
 </li>
 <li>
 Review group and catering contracts, establish understanding of billing arrangements and follow up on deposits and prepayments.
 </li>
 <li>
 Assist the Income Auditor, if necessary, in reconciling the City Ledger totals.
 </li>
 <li>
 Assist the Credit Manager in the performance of his/her other duties as requested including the following:
 </li>
 <li>
 Obtaining credit references
 </li>
 <li>
 Collection of outstanding accounts
 </li>
 <li>
 Attending pre &amp; post conference meetings with meeting planners.
 </li>
 <li>
 Attend and record minutes at credit meetings.
 </li>
 <li>
 Perform any additional duties as assigned by the Director of Finance, Assistant Director of Finance or Credit Manager
 </li>
 <li>
 File documents and reports.
 
 
 </li>
 </ul>
 
 Ideal Candidate Will Have
 
 
 
 <ul>
 <li>
 University degree or equivalence：
 </li>
 <li>
 One years&rsquo; experience or internship in related position is preferred.
 </li>
 <li>
 Being calm and patient and be of service passion.
 </li>
 <li>
 Good oral communication skill in Arabic &amp; English.
 </li>
 <li>
 Good knowledge of Word, Excel and PowerPoint
 </li>
 <li>
 Logic, eye for details, approachable and willing to help
 
 
 </li>
 </ul>
 
 What do we offer?
 
 
 
 Tax free Salary, Service charge, complimentary full board living accommodation in a high quality, well-resourced staff housing, paid home leave tickets, vibrant social and sporting events, free transportation to and from work, end of Service Gratuity, excellent Learning &amp; Development Program, Vibrant staff fitness facilities including Swimming Pool and many more.
 
 
 We look forward to receiving your application!
</div>

Accounting Clerk

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
On an exclusive island in the heart of the Kingdom&rsquo;s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.
Join Our Team
We are currently looking for an Accounting Clerk , who will be responsible for performing a variety of accounting, bookkeeping and financial tasks.
Essential Functions:
<ul><li>Maintain a harmonious and professional relationship with co-workers, supervisors, and all departments.
</li><li>Comply with Four Seasons&rsquo; Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
</li><li>Always conduct self in a professional manner to reflect the high standards of Four Seasons Hotels.
</li><li>Assist in other areas of the accounting office as needed.
</li><li>Print, prepare and mail statements for outstanding C/L accounts at least twice per week.
</li><li>Answer guest and credit card inquiries concerning accounts including the documentation and preparation of adjustments, if necessary, on a timely basis.
</li><li>Prepare and maintain complete, accurate and organized records for all outstanding accounts as directed by the Credit Manager.
</li><li>Ensure all Travel Agent payments are properly reviewed/verified, audited and all Travel Agents have valid IATA number (or equivalent) and ensure that payments are not made for non-commissionable transactions and the Travel Agent is eligible to receive payment.
</li><li>Review group and catering contracts, establish understanding of billing arrangements and follow up on deposits and prepayments.
</li><li>Assist the Income Auditor, if necessary, in reconciling the City Ledger totals.
</li><li>Assist the Credit Manager in the performance of his/her other duties as requested including the following:
</li><li>Obtaining credit references
</li><li>Collection of outstanding accounts
</li><li>Attending pre &amp; post conference meetings with meeting planners.
</li><li>Attend and record minutes at credit meetings.
</li><li>Perform any additional duties as assigned by the Director of Finance, Assistant Director of Finance or Credit Manager
</li><li>File documents and reports.
</li></ul>Ideal Candidate Will Have:
<ul><li>University degree or equivalence：
</li><li>One years&rsquo; experience or internship in related position is preferred.
</li><li>Being calm and patient and be of service passion.
</li><li>Good oral communication skill in Arabic &amp; English.
</li><li>Good knowledge of Word, Excel and PowerPoint
</li><li>Logic, eye for details, approachable and willing to help
</li></ul>What do we offer?
Tax free Salary, Service charge, complimentary full board living accommodation in a high quality, well-resourced staff housing, paid home leave tickets, vibrant social and sporting events, free transportation to and from work, end of Service Gratuity, excellent Learning &amp; Development Program, Vibrant staff fitness facilities including Swimming Pool and many more.
We look forward to receiving your application!</div>

Explore 173+ Guest recognition agent in Bahrain this March. Find roles across top companies and apply now to boost your career.

173 guest recognition agent jobs In Bahrain

Guest Recognition Agent

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Accounting Clerk

Accounting Clerk