receptionist

guest experience expert

guest experience supervisor Jobs in Sharjah

guest experience supervisor

guest relations duty manager - female preferred Jobs in Sharjah

guest relations duty manager - female preferred

guest services agent - guest experience expert Jobs in Sharjah

guest services agent - guest experience expert

guest relation executive

AL QANNATI BKC GROUPS OF COMPANIES

About The CompanyAl Qannati delivers a wide range of manpower services across the United Arab Emirates, for a large Client base in infrastructure, construction, factories, interiors and fit out services. Having 25 years of experience working with the UAE&rsquo;s leading companies, we deploy the industry best tailored manpower services to advance our client success.About The Job<ul><li>Review arrival lists to welcome guests</li><li>Attend to special guests and answer their inquiries</li><li>Help prepare welcome folders with collateral</li><li>Provide information about amenities, area and venues and promote services</li><li>Anticipate guest needs and build rapport with customer</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

Guest Relation Executive

Tmak

The Executive Secretary to the Board of Directors will serve as a strategic enabler and administrative partner to the Directors of Technomak Group. This high-impact role goes beyond traditional executive support to include active coordination of board-level initiatives, project follow-ups, cross-functional liaison, and confidential assignment management.Minimum Qualifications: Bachelor&rsquo;s Degree in Business Administration, Management, or any related field. (Master&rsquo;s Degree is an advantage.)Minimum Experience: 10+ years of experience in Executive Assistant or Personal Assistant roles, preferably in a corporate or multinational environment. Experience supporting senior leadership, board members, or C-suite executives is essential.Job-Specific Skills: &middot; Calendar and schedule management&middot; Travel planning (domestic and international)&middot; Drafting reports, minutes, and professional correspondence&middot; Event and meeting coordination&middot; Document and file management&middot; Executive communication and liaison handling&middot; Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual meeting tools (Zoom, MS Teams)Roles and Responsibilities 1. Executive &amp; Administrative Support<ul><li>Manage and coordinate complex calendars, prioritize appointments, and schedule meetings across time zones</li><li>Handle all travel arrangements including visas, bookings, itineraries, and reimbursements</li><li>Prepare, review, and organize briefing materials, reports, agendas, and board documents for meetings</li><li>Draft professional correspondence, presentations, and internal communications on behalf of the BODs</li></ul>2. Strategic Task Delegation &amp; Project Tracking<ul><li>Act as a central coordinator for follow-up and execution of decisions made by the Board</li><li>Maintain trackers for key board-level initiatives, ensuring visibility and progress reporting</li><li>Coordinate with departments to gather updates, compile reports, and escalate delays</li><li>Assist in light project management tasks such as timelines, document consolidation, and stakeholder reminders</li></ul>3. Cross-functional Liaison &amp; Internal Communication<ul><li>Serve as the single point of contact for inter-departmental communication routed through the BODs</li><li>Ensure information flows accurately and on time from the board to senior leadership and vice versa</li><li>Coordinate follow-ups with Leadership Team and department heads on behalf of BODs</li><li>Join select internal meetings to record actions, capture insights, and ensure accountability tracking</li></ul>4. Confidentiality, Governance &amp; Documentation<ul><li>Maintain utmost confidentiality regarding executive discussions, financials, HR matters, and strategy</li><li>Archive board meeting minutes, resolutions, and sensitive documents in a secure system</li><li>Support in managing board governance documentation and ensuring proper version control</li><li>Handle legal and compliance-related documents where executive signatures or oversight are needed</li></ul>5. Meeting &amp; Event Management<ul><li>Organize and support internal events, leadership offsites, and VIP client meetings as directed</li><li>Ensure seamless logistical planning including AV setup, catering, guest coordination, and feedback collection</li><li>Take accurate minutes of meetings and ensure follow-through on key action items</li></ul>6. Insight Gathering &amp; Decision Support<ul><li>Conduct light research, benchmarking, or background checks to support board-level decisions</li><li>Assist in preparing dashboards or executive summaries for review using inputs from various departments</li><li>Monitor key deadlines, external reports, regulatory filings, or industry updates relevant to the BODs</li></ul>7. External Stakeholder Coordination<ul><li>Coordinate with external clients, partners, legal advisors, auditors, and consultants as per board direction</li><li>Arrange high-level external meetings, visits, or presentations with meticulous attention to detail</li><li>Maintain contact lists and relationship tracking for strategic external stakeholders</li></ul>8. Special Assignments &amp; Delegated Projects<ul><li>Take ownership of special assignments such as office protocol improvements, internal surveys, or policy tracking</li><li>Represent the BODs in internal task forces, committees, or process reviews when delegated</li><li>Lead confidential projects and provide regular status updates to the BODs</li></ul>Job Type: Full-time

Executive Secretary

Arada

<div>
 
 
 PURPOSE OF THE ROLE:
 
 
 
 
 
 
 The Night Manager oversees the smooth running of hotel operations during the night shift, ensuring guest safety, security, and satisfaction. This role supervises night staff, manages late check-ins/check-outs, resolves guest issues, and ensures compliance with hotel policies and standards.
 
 
 
 
 
 
 PRIMARY RESPONSIBILITIES:
 
 
 
 
 
 <ul>
 <li>
 Oversee all hotel operations during the night, including front office, housekeeping coordination, and security.
 </li>
 <li>
 Act as the primary point of contact for guests during the night shift, handling queries, complaints, and special requests.
 </li>
 <li>
 Supervise late check-ins/check-outs, ensuring accuracy in billing and reservation systems.
 </li>
 <li>
 Conduct night audits and prepare daily revenue and occupancy reports.
 </li>
 <li>
 Monitor guest safety and security, responding promptly to emergencies and incidents.
 </li>
 <li>
 Inspect hotel facilities, public areas, and guest rooms to maintain cleanliness and standards.
 </li>
 <li>
 Support and guide night shift staff, ensuring proper service delivery and adherence to hotel policies.
 </li>
 <li>
 Communicate important updates, incidents, and reports to morning management teams.
 </li>
 <li>
 Assist in training night staff and maintaining service excellence
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATION
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree/diploma in Hospitality Management or related field
 </li>
 </ul>
 
 
 
 
 
 
 
 EXPERIENCE
 
 
 
 
 
 <ul>
 <li>
 4-5 years of experience in hotel operations, with at least 2 years in a supervisory role.
 </li>
 </ul>
 
 
 
 
 
 SKILLS
 
 
 
 
 
 <ul>
 <li>
 Strong leadership, decision-making, and problem-solving skills.
 </li>
 <li>
 Excellent communication and guest service abilities.
 </li>
 <li>
 Proficiency in English; Arabic language skills strongly preferred.
 </li>
 <li>
 Ability to work independently and remain calm under pressure.
 </li>
 <li>
 Willingness to work shifts, weekends, and public holidays
 </li>
 </ul>
 
 
</div>

Night Manager - Nest Hotel

Marriott International

<div>Additional InformationJob: Guest Services Supervisory level 
Job Number25171808 
Job CategoryRooms &amp; Guest Services Operations 
LocationSheraton Sharjah Beach Resort &amp; Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates, 79797 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY
Guest Relations Duty Manager
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. 
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Relations Duty Manager - Female Preferred

Spark Residence L.L.C

Key responsibilities<ul><li>Cleaning guest rooms: Dusting and wiping furniture, washing sinks, toilets, and floors, and polishing fixtures.</li><li>Making beds and tidying: Arranging and tidying guest belongings while cleaning and making beds.</li><li>Replenishing supplies: Restocking guest amenities such as glasses, toiletries, and towels.</li><li>Maintaining public areas: Ensuring cleanliness in areas like corridors, pantries, and lobbies.</li><li>Managing equipment and supplies: Keeping cleaning carts organized, monitoring linen supplies, and reporting any damaged equipment or furniture.</li><li>Reporting issues: Informing supervisors of any maintenance needs, damages, or malfunctioning appliances in the rooms.</li></ul>Required skills and experience <ul><li>Customer service: Strong communication and customer service skills are essential for addressing guest needs politely and efficiently.</li><li>Physical ability: The ability to be on your feet for long periods and lift objects up to 505050 pounds is often necessary.</li><li>Attention to detail: An exceptional eye for detail is crucial to ensure rooms are cleaned to high standards.</li><li>Professionalism: Maintaining a professional appearance, uniform, and demeanor is expected</li></ul>Job Types: Full-time, PermanentPay: From AED1,100.00 per month

Housekeeping Room Attendant (Male) English Communication

<div>Additional Information 
Job Number25179704 
Job CategoryRooms &amp; Guest Services Operations 
LocationSheraton Sharjah Beach Resort &amp; Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates, 79797 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Services Agent - Guest Experience Expert

About The CompanyWe delivers a wide range of manpower services across the United Arab Emirates, for a large Client base in infrastructure, construction, factories, interiors and fit out services. Having 25 years of experience working with the UAE&rsquo;s leading companies, we deploy the industry best tailored manpower services to advance our client success.About The Job<ul><li>Complete accommodation worksheets before the staff start their shift, making sure that any special requests are noted.</li><li>Monitors job performance pertaining to the level of cleanliness.</li><li>Compiles and reports accurate status of guest rooms to the Front Office department.</li><li>Monitors and maintains a high level of cleanliness in rooms, storage areas, linen rooms, offices, laundry, restrooms and public areas.</li><li>Maintains room quality as per checklist.</li><li>Ensures daily line up and departmental meetings are completed according to SOPs.</li><li>Enforces standard procedures for the acceptance, security and return on guest lost and found items.</li><li>Works closely with Maintenance to coordinate projects for the guest rooms.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED3,300.00 per month

Accommodation Supervisor

Explore 107+ Guest relation executive in Sharjah this November. Find roles across top companies and apply now to boost your career.