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front desk receptionist Jobs in Abu Dhabi

front desk receptionist

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call center agent - females only Jobs in Abu Dhabi

call center agent - females only

guest service agent

Salayel Hospitality

<div>
 <strong>
  Role Overview
  <br/>
  <br/>
 </strong>
 The Receptionist is the first point of contact for guests and visitors at Property. The role is responsible for delivering a warm, professional welcome, handling front desk operations efficiently, and ensuring an excellent guest experience in line with the brand&rsquo;s service standards.
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 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Greet and welcome guests in a courteous and professional manner
  </li>
  <li>
   Handle check-in and check-out procedures accurately and efficiently
  </li>
  <li>
   Manage phone calls, emails, and guest inquiries professionally
  </li>
  <li>
   Coordinate with housekeeping, maintenance, and operations teams to ensure guest satisfaction
  </li>
  <li>
   Handle guest requests, concerns, and complaints promptly, escalating when required
  </li>
  <li>
   Maintain accurate guest records and reservation details in the PMS
  </li>
  <li>
   Process payments, invoices, and cash/card transactions securely
  </li>
  <li>
   Ensure the reception area is clean, organized, and presentable at all times
  </li>
  <li>
   Follow company policies, SOPs, and UAE hospitality regulations
  </li>
  <li>
   Support administrative tasks related to front office operations
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements &amp; Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 1&ndash;2 years of experience as a Receptionist or Front Desk Agent in hospitality (hotel / serviced apartments preferred)
  </li>
  <li>
   Strong communication and interpersonal skills
  </li>
  <li>
   Proficiency in English (Arabic or other languages is an advantage)
  </li>
  <li>
   Familiarity with hotel PMS systems is a plus
  </li>
  <li>
   Presentable personality with a customer-service mindset
  </li>
  <li>
   Ability to multitask and work under pressure
  </li>
  <li>
   Willingness to work shifts, weekends, and holidays
  </li>
  <li>
   Currently based in the UAE or available to relocate
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive salary package
  </li>
  <li>
   Professional and supportive work environment
  </li>
  <li>
   Career growth opportunities within Salayel Hospitality
  </li>
  <li>
   Exposure to a reputed hospitality brand in Abu Dhabi
  </li>
 </ul>
</div>


Receptionist

Capital Motion Restaurants Management LLC

<p><b>Position Summary</b></p><p>The Guest Relations is responsible for delivering a high level of personalized hospitality to all guests, ensuring their experience reflects the brand&rsquo;s premium beach club standards. This role involves managing guest interactions from arrival to departure, handling reservations and special requests, coordinating with internal teams for seamless service delivery, and resolving any concerns with professionalism and care. The Guest Relations plays a pivotal role in enhancing guest satisfaction, supporting operational efficiency, and contributing to the overall ambiance and reputation of the venue.</p><p><b>Key Responsibilities</b></p><p><b>Guest Experience &amp; Personalization</b></p><p>&middot; Greeting guests with warmth and professionalism, ensuring a seamless welcome and seating experience.</p><p>&middot; Provide personalized service by recognizing repeat guests and remembering preferences.</p><p>&middot; Anticipate guest needs and proactively offer assistance, recommendations, or special touches.</p><p>&middot; Handle guest feedback and complaints with empathy, discretion, and swift resolution.</p><p><b>VIP &amp; Event Coordination</b></p><p>&middot; Prepare for VIP arrivals by coordinating with service, kitchen, and bar teams to ensure tailored experiences.</p><p>&middot; Liaise with the events team for guest-related activations, private bookings, and celebrations.</p><p>&middot; Ensure all special occasions (birthdays, anniversaries, proposals) are executed flawlessly.</p><p><b>Reservations &amp; Guest Flow Management</b></p><p>&middot; Manage reservations and walk-ins using the venue&rsquo;s booking system.</p><p>&middot; Monitor guest flow and assist in managing waitlists during peak hours.</p><p>&middot; Communicate effectively with the host/hostess team to optimize seating and guest turnover.</p><p><b>Communication &amp; Liaison</b></p><p>&middot; Serve as the primary point of contact for guest inquiries and requests.</p><p>&middot; Coordinate with the kitchen and bar to ensure timely and accurate service delivery.</p><p>&middot; Support marketing initiatives by promoting events, offers, and experiences to guests.</p><p><b>Reporting &amp; Feedback</b></p><p>&middot; Maintain detailed logs of guest feedback, complaints, and resolutions.</p><p>&middot; Provide weekly reports on guest satisfaction, trends, and areas for improvement.</p><p>&middot; Assist in implementing service recovery strategies and follow-up communications.</p><p><b>Operational Support</b></p><p>&middot; Participate in daily briefings with insights on guest profiles, expected VIPs, and service notes.</p><p>&middot; Support the host team during busy periods and assist with floor operations when needed.</p><p>&middot; Ensure the ambiance, cleanliness, and guest touchpoints meet brand standards.</p><p><b>Qualifications &amp; Skills</b></p><p>&middot; Minimum 3&ndash;5 years of experience in a hostess or guest relations role, with at least 1 year in a supervisory capacity.</p><p>&middot; Strong leadership and team management skills.</p><p>&middot; Excellent communication and interpersonal abilities.</p><p>&middot; Proficiency in reservation systems and guest service etiquette.</p><p>&middot; Professional appearance and grooming.</p><p>&middot; Ability to multitask and remain calm under pressure.</p><p>&middot; Flexibility to work shifts, weekends, and holidays.</p><p>&middot; Experience in beach club or outdoor hospitality settings is a strong advantage.</p><p><b>Physical Requirement</b></p><p>&middot; Ability to stand and walk for extended periods.</p><p>&middot; Perform physical tasks such as bending, reaching, and moving between indoor and outdoor areas.</p><p>&middot; Manual dexterity to handle menus, reservation tools, and guest items.</p><p>&middot; Able to work in both indoor and outdoor environments and tolerate minimum exposure to heat and sun.</p><p><b>OTHER</b></p><p>&sect; Performs other related tasks as assigned by management.</p><p>Pay: From AED6,000.00 per month</p><p>Work Location: In person</p>

Guest Relations Executive - UAEN

AMLAK ONE Real Estate L.L.C

<p><b>Luxury Real Estate Agent &ndash; Abu Dhabi</b></p><p>We are looking for a highly motivated and client-focused <b>Luxury Real Estate Agent</b> to join our growing team in Abu Dhabi.</p><p>This role is ideal for a real estate professional who understands the luxury market, builds strong client relationships, and has the ambition to represent premium properties and high-net-worth clients.</p><p><b>Requirements:</b></p><ul><li>Minimum 1 year of experience in luxury real estate or Abu Dhabi real estate market.</li><li>Strong knowledge of Abu Dhabi's premium residential areas and property market.</li><li>Proven ability to build relationships with clients and close deals.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Driving license and own car is required.</li><li>Professional appearance and a strong client-service mindset.</li></ul><p><b>What We Offer:</b></p><ul><li>Competitive commission structure.</li><li>Access to quality leads and marketing support.</li><li>Premium property portfolio.</li><li>Professional growth opportunities within a growing real estate company.</li><li>Supportive team environment and strong market presence.</li></ul><p>If you are passionate about luxury real estate and ready to take your career to the next level, we would like to hear from you.</p><p>Apply now and become part of a team focused on excellence in Abu Dhabi's real estate market.</p><p>Pay: AED855.81 - AED14,800.12 per month</p><p>Work Location: In person</p>

Luxury real estate agent

Hilton

<div><p><b>Exceptional Hospitality Starts with You
</b></p><p>Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! You will be responsible for overseeing the day-to-day operations of the hotel&rsquo;s recreational facilities, including pools, fitness centers, sports areas, and children&rsquo;s activities. You will lead the recreation team in delivering high-quality guest experiences through a variety of activities and events. You will design and implement engaging recreational programs, promote wellness initiatives, and ensure guest safety. As a <b>Recreation Supervisor </b>, you&rsquo;re not just overseeing daily recreation operations &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p></div>
<br><div><p>Here&rsquo;s what you&rsquo;ll do during a typical day:
</p><ul><li><b>Oversee daily recreation operations: </b>Supervise all aspects of day-to-day recreation services, including guest experience, food and beverage offerings, marketing, merchandising, reservations, systems, budgeting, and reporting
</li><li><b>Lead engaging programs and activities </b>: Oversee the coordination and promotion of all recreation offerings, including pool and water activities, tennis tournaments, children&rsquo;s programs, and special events
</li><li><b>Enhance guest service delivery: </b>Monitor service quality and guest satisfaction trends, proactively addressing concerns and identifying opportunities for improvement
</li><li><b>Inspire and develop the team: </b>Train, supervise, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build an engaged and high-performing team
</li><li><b>Uphold regulatory standards: </b>Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing</li></ul></div>
<br><div><p><b>What It Takes to Make the Stay
</b></p><p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
</p><p>A passion for spreading the light and warmth of <b>Hospitality </b>. Acting with <b>Integrity </b>and always doing the right thing. Inspiring others through <b>Leadership </b>. A belief that <b>Teamwork </b>drives the best outcomes. A sense of <b>Ownership </b>and accountability. And a focus on the <b>Now </b>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
</p><p>In addition, this role requires the following minimum qualifications:
</p><ul><li>Previous experience in recreation management, hospitality, or a similar role, preferably within a hotel or resort setting.
</li><li>Proven leadership and team management skills.
</li><li>Strong organizational and communication skills, with the ability to plan and execute recreational activities for diverse guest groups.
</li><li>Proficiency in English; additional languages are a plus.
</li><li>Ability to work flexible hours, including weekends, evenings, and holidays.
</li><li>A passion for guest service and recreation, with a strong understanding of wellness and leisure trends.</li></ul></div>
<br><div><div><div><b>Join an Award-Winning Workplace Culture
</b><br>
</div><div>At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
</div><div>Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
</div><div>Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
</div></div><div>Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.</div></div>

Recreation Supervisor - Hilton Abu Dhabi Yas Island

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>United Arab Emirates
</div></div><div><div>Province/City
</div><div>Abu Dhabi
</div></div><div><div>Hiring Entity
</div><div>Rosewood Abu Dhabi
</div></div><div><div>Department
</div><div>Food &amp; Beverage - Services
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><h3 class="jobSectionHeader"><b>OUR PURPOSE AND CULTURE</b></h3><p>
We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.</p><p>
As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.</p><h3 class="jobSectionHeader"><b><br>
THE TEAM</b></h3><p>
The Food &amp; Beverage team at Rosewood Abu Dhabi is dedicated to creating memorable dining experiences through exceptional service, genuine hospitality, and attention to detail. Across our restaurants and bars, we strive to deliver intuitive and personalized experiences that reflect the highest standards of luxury hospitality.</p><p>
As a Waiter/Waitress, you will report to the Captain and work alongside a passionate team committed to ensuring every guest interaction is seamless, welcoming, and memorable.</p><h3 class="jobSectionHeader"><b><br>
YOUR ROLE</b></h3><p>
As a Waiter/Waitress, you will play an important role in delivering exceptional dining experiences by providing attentive, knowledgeable, and personalized service to our guests.</p><p>
You will be responsible for taking food and beverage orders, serving menu items to the highest standards, anticipating guest needs, and ensuring every interaction reflects the warmth and sophistication synonymous with Rosewood Abu Dhabi.</p><h3 class="jobSectionHeader"><b><br>
HOW YOU&rsquo;LL MAKE THE PLACE</b></h3><ul><li>
Deliver exceptional food and beverage service while maintaining Rosewood and LQA standards</li><li>
Guide guests through menu selections with confidence and provide thoughtful recommendations</li><li>
Serve food, wine, cocktails, and other beverages with accuracy, professionalism, and attention to detail</li><li>
Build meaningful guest connections by anticipating needs and responding promptly to requests</li><li>
Maintain cleanliness, organization, and readiness of assigned stations and service areas</li><li>
Support smooth restaurant operations through teamwork, communication, and operational excellence</li></ul><h3 class="jobSectionHeader"><b><br>
COULD THIS BE YOU?</b></h3><ul><li>
You have experience in a waiter/waitress role within hospitality, luxury dining, or guest-focused environments</li><li>
You are passionate about creating memorable guest experiences through genuine and intuitive service</li><li>
You possess strong food and beverage knowledge and enjoy making recommendations to guests</li><li>
You are highly organized, detail-oriented, and thrive in a fast-paced environment</li><li>
You are comfortable working with POS systems and handling transactions accurately</li><li>
You communicate fluently in English; additional language skills are considered an advantage</li></ul><h3 class="jobSectionHeader"><b><br>
OUR BENEFITS</b></h3><p>
As part of our team, you&rsquo;ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. This includes medical coverage, paid time off, complimentary room nights, learning and development opportunities, global career opportunities, and industry-leading paid parental leave supporting eligible associates across all paths to parenthood.</p><h3 class="jobSectionHeader"><b><br>
OUR COMMITMENT TO YOU</b></h3><p>
At Rosewood Hotel Group, your voice is heard &ndash; and valued. We&rsquo;re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We&rsquo;re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them &ndash; and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.</p></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Located on Al Maryah Island at the core of Abu Dhabi&rsquo;s new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture, and culture of Abu Dhabi. You will discover spacious guest rooms, fine dining, and world-class amenities married to stunning views.</p></div></div></div></div></div></div>

Waiter/ Waitress - Hidden Bar

Farah Experiences

<div><p><b>Join us at Miral Experiences
</b></p><p>Miral Experiences is a region&acirc;&euro;&trade;s leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes some of the most iconic entertainment and leisure destinations, including Ferrari World Yas Island Abu Dhabi, Yas Waterworld Yas Island Abu Dhabi, Warner Bros. World&acirc;&bdquo;&cent; Yas Island Abu Dhabi, SeaWorld Yas Island Abu Dhabi, CLYMB&acirc;&bdquo;&cent; Yas Island Abu Dhabi, and TeamLab. Phenomena Abu Dhabi, and CLYMB&acirc;&bdquo;&cent; Abu Dhabi, as well as cultural treasures like Qasr Al Watan. We specialize in crafting unique experiences that cater to all tastes and ages, delivering a seamless blend of thrills, joy, and discovery. Our attractions are designed to ignite the imagination and create unforgettable memories for visitors from around the world. Whether you're seeking excitement, relaxation, or cultural enrichment, we offer something for everyone.<br>
</p><p></p><p><b>Job Summary
</b></p><p>You&acirc;&euro;&trade;ll greet guests warmly, manage queues efficiently, and sell tickets or services with a smile while handling cash responsibly&acirc;&euro;&rdquo;balancing floats, processing payments, and ensuring seamless entry and exit through turnstiles. Your role extends beyond transactions; you&acirc;&euro;&trade;ll proactively resolve guest concerns, upsell attractions, and contribute to revenue growth through cost-saving initiatives, all while maintaining awareness of promotions and safety protocols. The ideal candidate thrives in fast-paced environments, bringing at least one year of customer service experience, fluency in English, and a genuine passion for guest satisfaction, paired with adaptability to thrive in Abu Dhabi&acirc;&euro;&trade;s varied weather. Expect a role where your hospitality skills directly enhance guest joy, your financial acumen supports operational success, and your teamwork helps create a legendary experience at one of the world&acirc;&euro;&trade;s most thrilling destinations.<br>
</p><p></p><p><b>Responsibilities
</b></p><ul><li>Welcome guests in a friendly and professional manner
</li><li>Engage each guest as a unique individual and listen attentively to their requests
</li><li>Manage and maintain queue lanes efficiently
</li><li>Sell tickets and other products via a computerized Point of Sale (POS) system
</li><li>Collect payments/make change by accepting cash, vouchers, credit card and listed foreign currencies
</li><li>Balances cash drawer/register/float by counting cash at beginning and end of work shift and ensure timely remittance of sales to cash control
</li><li>Maintain awareness and adherence to company&acirc;&euro;&trade;s cash handling policies
</li><li>Provide pricing, promotion, shows information and suggestions to guests, keeping them well informed to enhance/maximize the guest experience
</li><li>Consistently upsell/cross-sell and promote products, activities, and services to generate additional revenue
</li><li>Proactively anticipate, listen to guest&acirc;&euro;&trade;s needs and concerns and act appropriately to resolve any issues in a timely manner in adherence to company&acirc;&euro;&trade;s guest complaint policy
</li><li>Efficiently manage turnstiles to ensure guests are able to enter/leave the palace with ease by holding a valid ticket/pass
</li><li>Manage lost and found counter according to company&acirc;&euro;&trade;s lost and found policy
</li><li>Conduct guest surveys using a company provided tablet, ensuring that all questions are completed and submitted
</li><li>Maintain awareness and ability to act or respond to any emergency situations while ensuring guest safety
</li><li>Work outdoors, in extreme temperatures, wet, humid or windy conditions caused by weather
</li><li>Fondly bid farewell to all guests exiting the palace
</li><li>Participate in any evacuation (drill or real) if necessary
</li><li>To consistently promote products, activities, and services to generate additional revenue
</li><li>Manage issued cash float and ensure that it balances correctly at the end of each shift
</li><li>Remittance of daily sales to cash control without any discrepancies
</li>Actively seek and implement cost-saving programs in order to provide financial results<br>
<li>
</li></ul><p></p><p><b>Qualifications
</b></p><ul><li>Higher secondary or equivalent
</li><li>Minimum 1-year operational experience in a guest or customer service setting
</li><li>Cash handling experience
</li><li>Theme park/water park experience</li></ul></div>

Guest Services Associate

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26084540<br>
<b>Job Category</b>Housekeeping &amp; Laundry<br>
<b>Location</b>PO Box 91888 Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<br>
<p></p><div><div><p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Our jobs aren&rsquo;t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p><p><br>
</p><p>No matter what position you are in, there are a few things that are critical to success &ndash; ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts &ndash; to get it right for our guests and our business each and every time.</p></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br>
</p><div>
<br>
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
<br>
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
<br>
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Housekeeping Room Attendant - The Ritz - Carlton Abu Dhabi Grand Canal

Explore 118+ Guest service agent in Abu Dhabi this August. Find roles across top companies and apply now to boost your career.