receptionist

guest arrival expert (concierge) Jobs in Bahrain

guest arrival expert (concierge)

guest experience expert

call center agent - bahrain Jobs in Bahrain

call center agent - bahrain

call center manager

guest service agent

Projects Access and Scaffolding

Job description:We are seeking a highly motivated and customer-focused Guest Service Agent to join the front office team at our prestigious 5-star resort in Bahrain. The ideal candidate will be the first point of contact for our guests, ensuring a seamless and memorable experience from check-in to check-out. If you thrive in a fast-paced luxury environment and meet the specific criteria below, we encourage you to apply.Key Requirements &amp; Qualifications<ul><li>Experience: A minimum of 3 years of proven experience as a Guest Service Agent or similar role within a luxury 4-star or 5-star resort or hotel environment.</li><li>Language Proficiency: Absolute fluency (written and spoken) in both Arabic and English is essential for interacting with our diverse guest base.</li><li>System Knowledge: Mandatory proficiency in Opera Property Management System (PMS) is required.</li><li>Work Schedule: Must be willing and able to work flexible shifts, including nights, weekends, and public holidays, as necessitated by a 24/7 resort operation.</li><li>Attributes: Exceptional communication, interpersonal, and problem-solving skills. A professional demeanor and a passion for providing world-class hospitality.</li></ul>What You Will Do<ul><li>Perform efficient check-ins and check-outs, handling guest folios and transactions accurately.</li><li>Answer all guest inquiries and provide detailed information about the resort's services, facilities, and local attractions.</li><li>Manage guest complaints and resolve issues promptly and courteously to ensure satisfaction.</li><li>Process reservations, cancellations, and room changes using the Opera PMS.</li><li>Maintain a high level of professionalism and guest confidentiality at all times.</li></ul>Apply Today! We look forward to reviewing your application and welcoming a new exceptional talent to our resort familyJob Type: Full-timeJob Type: Full-timePay: BD200.000 - BD250.000 per month

Guest Service Agent

Swissbel

Swiss-Belhotel Seef is seeking a dynamic and service-oriented Front Office Agent to join our team. If you have a passion for hospitality and guest service excellence, we invite you to apply!Key Responsibilities<ul><li>Greet and register guests with courtesy and professionalism</li><li>Fluent in English; fluency in Arabic is an advantage</li><li>Handle check-ins, check-outs, and guest folios in line with hotel procedures</li><li>Manage room inventory and coordinate with Housekeeping for efficient room allocation</li><li>Resolve guest queries and disputes with promptness and professionalism</li><li>Promote SBEC membership and assist with enrolment and benefits</li><li>Ensure compliance with hotel policies, safety, and fire regulations</li><li>Support site inspections, inventory tasks, and other assignments as directed</li></ul>Qualifications &amp; Experience<ul><li>Diploma or Degree in Hotel Management is an advantage</li><li>Minimum 1 year experience in a similar role OR 2+ years in customer service</li><li>Strong interpersonal, communication, and sales skills</li><li>Proficient in Microsoft Office and Property Management Systems (PMS)</li><li>Knowledge of basic accounting.</li><li>High attention to detail and ability to multitask under pressure</li></ul>What We Offer<ul><li>Competitive salary and benefits</li><li>Professional development and training opportunities</li><li>A vibrant, multicultural work environment</li></ul>Job Type: Full-time

Guest Service Agent/Front Desk

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25124465
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Sheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Guest Arrival Expert - Concierge Agent

AirAsia

<div>
 
 
 OVERVIEW:
 
 
 
 
 
 <ul>
 <li>
 Location: Bahrain International Airport / London Gatwick Airport / Lahore Allama Iqbal International Airport
 </li>
 <li>
 Department: Guest Services Officer
 </li>
 <li>
 Entity: AirAsia X Berhad
 </li>
 <li>
 Status (Full time/part time/contract): Full Time
 </li>
 </ul>
 
 
 
 
 
 YOUR ROLE AS A :
 
 
 
 
 
 
 AirAsia X is seeking a dynamic and service-oriented Guest Services Officer to be part of the best airline team in the sky!
 
 
 This position reports to the Station Manager. The Guest Services Officer shall maintain the highest level of safety, security, and service standards for all ground operations.
 
 
 
 
 
 
 YOUR RESPONSIBILITIES
 
 
 
 
 
 
 This position reports to the Station Manager. The Guest Service Officer shall also maintain the highest level of safety, security, and service standards for ground operations.
 
 
 
 
 
 
 YOUR DUTIES
 
 
 
 
 
 
 To ensure the smooth daily operations by Guest Services at Check-in Counter, Gate Management, and Arrival Hall, including preparation of daily operations reports.
 
 
 To ensure that staff are properly planned before the start of operations by:
 
 
 
 
 <ul>
 <li>
 Updating staff on any information
 </li>
 <li>
 Conducting briefing and de-briefing
 </li>
 <li>
 Assigning staff to their designated areas
 </li>
 <li>
 Ensuring all required tools are sufficient and in order
 </li>
 <li>
 To ensure the check-in counter opens 4 hours before departure time.
 </li>
 <li>
 To ensure all systems are running prior to counter opening (i.e. conveyor, BHS, tubs, and FIDS).
 </li>
 <li>
 To monitor staff movement and discipline and report to superior for further action when required.
 </li>
 <li>
 To react promptly to any delay and inform the Supervisor on duty to take necessary action.
 </li>
 <li>
 To ensure all SOPs are implemented in accordance with GOM.
 </li>
 <li>
 To comply with Airline Standards, Safety Performance, applicable laws, and procedures in all locations where operations are conducted.
 </li>
 </ul>
 
 
 
 
 
 YOUR TRAITS
 
 
 
 
 
 <ul>
 <li>
 Possess personal traits of being friendly, mature, humble, honest, and meticulous.
 </li>
 <li>
 A self-starter and able to perform under pressure in a challenging environment.
 </li>
 <li>
 Proficient in oral and written English and Bahasa Malaysia, or local language where staff is located.
 </li>
 <li>
 Ability to maintain high confidentiality, tactful and discreet when dealing with people.
 </li>
 <li>
 Possess good interpersonal and communication skills.
 </li>
 <li>
 Able to work on shifts.
 </li>
 </ul>
 
 
 
 
 
 WHERE YOU&rsquo;LL GO:
 
 
 
 
 
 
 Dispatcher to captain, ramp agent to data analyst, brand executive to CEO &ndash; these are some Dare To Dream stories of our Allstars.
 
 
 
 
 
 
 WHAT YOU&rsquo;LL ENJOY :
 
 
 
 
 
 
 Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities.
 
 
 Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities.
 
 
 Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.
 
 
 Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners.
 
 
 A unique Allstar culture like no other
 
 
 
 
 
 
 OUR HIRING PROCESS :
 
 
 
 
 
 
 Application received
 
 
 Candidate screeningInterview(s) and assessment(s)
 
 
 Background check and/or other assessments
 
 
 Offer and negotiation
 
 
 
 
 
 
 GET TO KNOW US :
 
 
 
 
 
 
 Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You&rsquo;ll know us as the &lsquo;Now Everyone Can Fly&rsquo; airline (if you don&rsquo;t, we&rsquo;re definitely older than you).
 
 
 Today, we&rsquo;re more than just an airline. We&rsquo;re Capital A - a world-class brand that wears many hats. Our mission is to connect people and transform lives in Asean.
 
 
 Above all, we&rsquo;re Allstars. We believe in the unbelievable and we dare to dream. We also believe in celebrating all individuals. So no matter your culture and background or if you prefer aisle seat to window seat, we&rsquo;re excited to have you onboard.
 
 
 
 
 
 
 Search Firm RepresentativesWe do not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any of our employees without a valid written search agreement in place will be deemed as our sole property. No fee will be paid when a candidate is hired by us as a result of an agency referral when there is no pre-existing agreement in place.
 
 
</div>

Guest Services Officer (Bahrain International Airport / London Gatwick Airport / Lahore Allama Iqbal International Airport)

Radisson Hotel Group

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
Are you ready to elevate the guest experience from check-in to check-out and everything in-between? Say Yes I Can! and be a part of our dynamic world of Moment Makers.
We are currently seeking a Receptionist (Female - Russian Speaker) to join our vibrant team. At Al Seef House by Radisson Individuals, we are in search of individuals who go beyond the resume &ndash; those with character, skills, talents, and a passion for creating memorable experiences.
As a Receptionist you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.
Our Receptionists love the hustle and bustle of life! It&rsquo;s not just about check-in and check-out. It&rsquo;s about everything in-between<ul><li>
You will be our guests&rsquo; superhero ensuring all aspects of the guest journey and experience are delivered to the highest level</li><li>
You will exude patience, empathy and have the personality to host the show</li><li>
As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department</li></ul> 

Qualifications 
<ul><li>
Flexibility and a positive, Yes I Can! Attitude</li><li>
An eye for detail</li><li>
Is a creative problem-solver</li><li>
Passionate about creating extraordinary service</li><li>
Ability to work as part of a team to ensure guest satisfaction</li><li>
Strong verbal communication skills</li><li>
Likes having fun at work</li><li>
Experience in a similar position is beneficial but not essential</li></ul> 

Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

Front Office - Receptionist (Russian Speaker)

Prime homes Properties

<ul><li>Perform all check-in and check-out tasks</li><li>Manage online and phone reservations</li><li>Inform customers about payment methods and verify their credit card data</li><li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li><li>Welcome guests upon their arrival and assign rooms</li><li>Provide information about our hotel, available rooms, rates and amenities</li><li>Respond to clients&rsquo; complaints in a timely and professional manner</li><li>Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests&rsquo; needs</li><li>Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests</li><li>Upsell additional facilities and services, when appropriate</li><li>Maintain updated records of bookings and payments</li></ul>Job Type: Full-timePay: BD180.000 - BD200.000 per monthAbility to commute/relocate:<ul><li>Manama: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Hotel &amp; Apartment: 5 years (Required)</li></ul>Language:<ul><li>Arabic (Preferred)</li><li>English (Preferred)</li></ul>

Receptionist - Male

IHG Hotels & Resorts

<div>About Us

InterContinental Bahrain is a landmark of luxury hospitality, renowned for delivering refined service, attention to detail, and memorable guest experiences. Our Housekeeping team plays a critical role in ensuring every guest room reflects our commitment to comfort, cleanliness, and Inspire Incredible service.
Position Summary

We are looking for a dedicated and detail-oriented Room Attendant to maintain the highest standards of cleanliness, presentation, and hygiene in guest rooms and public areas. This role is essential in creating a welcoming and comfortable environment where guests can truly relax and feel cared for.
Key Responsibilities
<ul><li>Clean, service, and maintain guest rooms in accordance with InterContinental brand standards</li>
<li>Ensure guest rooms, bathrooms, and amenities are immaculate, well-stocked, and correctly set up</li>
<li>Report maintenance issues, damages, or lost and found items promptly</li>
<li>Respect guest privacy and handle guest belongings with care and integrity</li>
<li>Respond courteously to guest requests and deliver service with warmth and professionalism</li>
<li>Follow health, safety, and hygiene standards at all times</li>
<li>Maintain proper use and care of cleaning equipment and supplies</li>
<li>Support team members and contribute to a positive, collaborative work environment</li>
</ul>Qualifications &amp; Experience
<ul><li>Previous experience as a Room Attendant or in a similar housekeeping role preferred</li>
<li>Strong attention to detail and commitment to cleanliness and quality</li>
<li>Physically fit and able to stand, walk, bend, and lift during shifts</li>
<li>Positive attitude with a strong sense of responsibility</li>
<li>Basic English communication skills; additional languages are an advantage</li>
<li>Willingness to work flexible shifts, including weekends and public holidays</li>
</ul>What We Offer
<ul><li>Employment with a globally recognized luxury hotel brand</li>
<li>A safe, respectful, and supportive workplace culture</li>
<li>Ongoing training and development opportunities</li>
<li>Competitive salary and benefits package</li>
</ul>Join Our Team

If you take pride in creating spotless, welcoming spaces and enjoy contributing to exceptional guest experiences, we invite you to apply.

Be part of InterContinental Bahrain&mdash;where care, quality, and attention to detail define luxury.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Room Attendant - InterContinental Bahrain

Explore 267+ Guest service agent in Bahrain this January. Find roles across top companies and apply now to boost your career.