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lead customer service representative, full or part time Jobs in Houston

lead customer service representative, full or part time

guest service representative

Nothing Bundt Cakes

<div>The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.
Accountabilities/Duties:<ul><li>
Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.</li><li>
Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.</li><li>
Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.</li><li>
Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.</li><li>
Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.</li><li>
Replenishes retail merchandise and cake display case to ensure a strong visual presentation.</li><li>
Assists the Crafter in preparing cake decorations and packaging supplies as needed.</li><li>
Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.</li><li>
Maintains a consistent work attendance and punctuality record.</li></ul>
Core Values and Competencies:
Servant&rsquo;s Heart<ul><li>
Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.</li><li>
Keeps the good of the team or guest ahead of personal interests or gain.</li><li>
Displays humility and empathy in interactions with others.</li></ul>
Spirit of a Champion<ul><li>
Demonstrates pride in responsibilities, an intense drive and a passion to succeed.</li><li>
Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.</li><li>
Operates with a strong sense of urgency and adheres to NbC brand standards.</li></ul>
Genuine Connections<ul><li>
Projects warmth, enthusiasm, and optimism that attracts others.</li><li>
Builds positive, productive relationships with all team members.</li><li>
Listens actively and communicates openly, clearly and respectfully.</li></ul>
Knowledge, Skills, and Abilities:<ul><li>
Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.</li><li>
Enjoys interacting with diverse people and excels at providing a superior guest experience.</li><li>
Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.</li><li>
Is diligent, organized and self-motivated.</li><li>
Has the ability to understand and carry out oral and written instructions and request clarification when needed.</li><li>
Is comfortable with new technology and has the ability to operate a point-of-sale system.</li><li>
Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.</li><li>
Has the capacity to stand for extended periods of time and work in a fast-paced environment.</li></ul>
Education, Certifications and Work Experience Requirements:<ul><li>
Applicants must be 16 years of age or older.</li><li>
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.</li></ul>
Work Availability:
Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.
To find the perfect recipe, you first need the perfect ingredients. And that's what our founders Dena Tripp and Debbie Shwetz were for each other. In 1997, they joined forces, or better yet kitchens, to make cakes for their friends and family. The cakes they made were delicious, unlike anything anyone had tasted. As a result, their friends and family asked them to entertain more and more. 
Pay: $12.00 - $12.50 / hour
Job Type: fulltime, parttime
Education: No education required
Work location: On-site</div>

Guest Service Representative

Buckle

<div>Summary

The Sales Teammate position&rsquo;s primary responsibility is to fulfill our mission statement: &ldquo;To create the most enjoyable shopping experience possible for our Guests.&rdquo; Additionally, Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).

Essential Duties and Responsibilities
 
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales Generation and Guest Service
<ul>
<li>Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest.</li>
<li>Answer questions regarding the store and its merchandise.</li>
<li>Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.</li>
<li>Anticipate and fulfill Guest&rsquo;s needs by suggesting additional items and creating a wardrobing experience.</li>
<li>Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team.</li>
<li>Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.</li>
<li>Remain consistent on personal sales, as well as looking for opportunities to impact Teammates&rsquo; presentations with the Sales Presentation Guide (SPG) .</li>
<li>Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management.</li>
<li>Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area.</li>
<li>Help Guests try on or fit merchandise.</li>
<li>Check out and bag purchases.</li>
<li>Prepare merchandise for alterations.</li>
<li>Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity.</li>
<li>Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.</li>
<li>Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.</li>
<li>Place Special Orders or call other stores to find desired merchandise.</li>
<li>Maintain and build good Guest relationships to develop a client based business.</li>
<li>Develop and maintain knowledge of Buckle&rsquo;s customer service expectations in order to meet the needs of every Guest.</li>
<li>Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.</li>
</ul>
Teammate Recruiting, Training and Development
<ul>
<li>Consistently recognize recruiting opportunities by utilizing Jobs &amp; Careers cards, email referrals and Teammate Recommend.</li>
<li>Create relationships through Guest Loyalty and Guest Preferred.</li>
<li>Maintain a professional and respectful attitude at all times creating a positive floor culture.</li>
</ul>
Visual Merchandise Management
<ul>
<li>Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn.</li>
<li>Stay current on product range.</li>
<li>Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback.</li>
<li>Ensure sales floor is consistently sized and new freight is appropriately displayed.</li>
</ul>
Operations
<ul>
<li>Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.</li>
<li>Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.</li>
<li>Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.</li>
<li>Follow all Loss Prevention guidelines, including daily bag and purse checks.</li>
<li>Develop and maintain knowledge of Point of Sale (&ldquo;POS&rdquo;) procedures.</li>
<li>Understand and execute all policies regarding payments, exchanges and Loss Prevention practices.</li>
<li>Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers.</li>
<li>Consistently maintain a clean, organized and shoppable store to fulfill Buckle&rsquo;s mission statement.</li>
<li>Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns.</li>
<li>Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.</li>
<li>Understand and apply the Buckle&rsquo;s Code of Ethics and all Buckle&rsquo;s policies, procedures, and handbooks.</li>
<li>Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.</li>
<li>Special projects and other duties as assigned.</li>
</ul>
Supervisory Responsibilities

This job has no supervisory responsibilities.

Part-time Benefits

Benefits Available (after applicable waiting period):
<ul>
<li>Teammate Discount</li>
<li>Performance Bonuses</li>
<li>Employee Assistance Program</li>
<li>401(k) (subject to additional requirements)</li>
<li>Paid Sick Time (where required by state)</li>
</ul>
Education and/or Experience

No prior experience or training required.

Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 30lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store. The noise level in the work environment is usually moderate.

Equal Employment Opportunity

Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.

#LI-Onsite
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Sesonal Part-Time Sales Teammate

Daily Gather

Front of House ManagerFull-Time | Open Availability Required | Must be 21+About UsWelcome to Daily Gather &mdash; where genuine hospitality, thoughtful details, and chef-driven dishes come together to create meaningful connections. We&rsquo;re a full-service restaurant focused on elevated everyday dining &mdash; the kind of place where locals gather for brunches, date nights, business lunches, and everything in between.We believe hospitality is a craft &mdash; one that starts with our people. We&rsquo;re looking for Front of House Managers who are passionate about service, thrive in a polished yet approachable environment, and know how to lead a team with warmth, consistency, and excellence.What You&rsquo;ll Do<ul><li>Lead shifts with confidence, ensuring smooth operations and an exceptional guest experience from open to close</li><li>Support all areas of the floor &mdash; greeting tables, overseeing pacing and service flow, managing reservations, and resolving guest concerns with professionalism and care</li><li>Partner closely with the kitchen team to ensure seamless communication, accurate timing, and the highest quality presentation of every dish</li><li>Coach and develop servers, bartenders, and hosts through hands-on leadership, consistent feedback, and active engagement</li><li>Maintain service standards that reflect the Daily Gather brand &mdash; thoughtful touches, genuine interactions, and attention to detail</li><li>Oversee floor plans, reservations, and seating flow to balance guest satisfaction and server coverage</li><li>Ensure side work, opening/closing duties, and cleanliness standards are completed at or above expectation</li><li>Monitor guest feedback and help identify opportunities for continued improvement</li><li>Support all beverage and bar operations as needed, including TABC compliance and service standards</li></ul>What We&rsquo;re Looking ForExperience &amp; Availability<ul><li>Must be 21 years or older</li><li>Prior full-service restaurant leadership or floor management experience required</li><li>Open availability, including nights, weekends, and holidays</li></ul>Skills &amp; Knowledge<ul><li>Strong understanding of front-of-house operations (service flow, pacing, table touches, guest recovery)</li><li>Excellent communication and leadership skills &mdash; able to motivate, train, and support a diverse team</li><li>Skilled in guest relations and conflict resolution with a calm, solutions-first mindset</li><li>Familiar with POS systems, reservations platforms (like OpenTable), and cash handling</li><li>Comfortable working collaboratively with the kitchen, bar, and host teams</li></ul>Leadership &amp; Teamwork<ul><li>Leads by example with integrity, professionalism, and a hands-on approach</li><li>Inspires confidence and trust through consistency and accountability</li><li>Fosters a culture of teamwork, hospitality, and mutual respect</li><li>Thrives under pressure and keeps energy positive even during peak volume</li></ul>Physical &amp; Certification Requirements<ul><li>Able to stand and walk for extended periods of time</li><li>Able to lift and carry up to 25 lbs as needed</li><li>Must have or be able to obtain prior to training:</li><li>TABC Certification</li><li>Food Manager Certification</li></ul>Why Daily Gather?At Daily Gather, we&rsquo;re redefining what neighborhood dining can feel like &mdash; refined yet approachable, elevated but never pretentious. We value development, and creating a culture where our managers can lead authentically while growing professionally.If you&rsquo;re passionate about hospitality and want to be part of a brand that believes in the power of connection &mdash; both with our guests and our people &mdash; we&rsquo;d love to meet you.Job Type: Full-timePay: $50,000.00 - $60,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Paid training</li><li>Vision insurance</li></ul>Work Location: In person

Manager

Kirkwood

<div><div>Be part of something new! Mac Haik Restaurant Group is opening an upscale dining restaurant in Houston and are seeking a passionate and experienced Bar Manager to join our New Restaurant Opening (NRO) team. This is a unique opportunity to lead a bar program from the ground up&mdash;combining creativity, leadership, and operational excellence at the city&rsquo;s newest dining destination, Kirkwood.
Why Join Us?<ul><li>
Lead the bar program for a New Restaurant Opening (NRO) in Houston.</li><li>
Opportunity to create and shape the beverage identity from the start.</li><li>
Work with a passionate leadership team in an exciting new concept.</li><li>
Opportunity to shape culture, training, and team development.</li><li>
Growth potential with a forward-thinking restaurant group.</li><li>
Competitive benefits including Medical, Dental, Vision, 401(k), PTO, and more.</li><li>
Salary: $55,000+ annually, plus bonus potential.</li>
</ul>What We&rsquo;re Looking For
<ul><li>Must have 3 years of Fine Dining Management experience</li>
<li>Strong knowledge of mixology, spirits, wines, and beverage trends.</li>
<li>Passion for hospitality and guest engagement.</li>
<li>Leadership skills with the ability to train, inspire, and grow a high-performing team.</li>
<li>Excellent communication and interpersonal abilities.</li>
<li>Bilingual in English/Spanish preferred.</li>
<li>Availability, including nights, weekends, and some holidays (closed on Christmas Day and Thanksgiving Day).</li>
</ul>What You&rsquo;ll Do<ul><li>
Develop and execute a high-end cocktail program that reflects the restaurant&rsquo;s culture and brand.</li><li>
Source premium spirits and mixers while maintaining cost efficiency and vendor relationships.</li><li>
Collaborate with culinary and marketing teams on seasonal features, pairings, and promotional events.</li><li>
Oversee daily bar operations, including opening/closing, cleanliness, and compliance with alcohol service regulations.</li><li>
Manage inventory, minimize waste, and maximize profitability.</li><li>
Recruit, train, and mentor bartenders and barbacks, building a skilled and hospitality-driven team.</li><li>
Provide ongoing mixology and service training to ensure excellence.</li><li>
Deliver world-class guest experiences, including personalized service for regulars.</li><li>
Handle guest concerns with professionalism and care.</li><li>
Partner with marketing to showcase bar offerings through events and promotions.</li><li>
Champion the restaurant&rsquo;s culture, values, and service standards.</li><li>
Deliver an elevated guest experience through refined service and polished floor operations.</li><li>
</li></ul><div>If you&rsquo;re ready to set the bar high and make your mark, join our NRO team and help launch Houston&rsquo;s next great dining destination.
</div></div>INDMANAGE</div>

Bar Manager

<div><div>Be part of something new! Mac Haik Restaurant Group is opening an upscale dining restaurant in Houston and are seeking an experienced Front of House (FOH) Manager to join our New Restaurant Opening (NRO) team. This is a unique opportunity to help set the standard for service, culture, and guest experience at the city&rsquo;s newest dining destination, Kirkwood.
Why Join Us?<ul><li>
Play a key role in a New Restaurant Opening (NRO) in Houston.</li><li>
Help establish the service standards and guest experience from the ground up.</li><li>
Opportunity to shape culture, training, and team development.</li><li>
Growth potential with a dynamic restaurant group.</li><li>
Competitive benefits including Medical, Dental, Vision, 401(k), PTO, and more</li><li>
Salary: $55,000+ annually, plus bonus potential.</li><li>
</li></ul>What We&rsquo;re Looking For
<ul><li>Must have 2 years of Fine Dining Management experience</li>
<li>Strong leadership and team-building skills with a passion for service.</li>
<li>Excellent communication and interpersonal abilities.</li>
<li>Bilingual in English/Spanish preferred.</li>
<li>Knowledge of restaurant operations, scheduling, and service training.</li>
<li>Valid Food Handler and State Alcohol Server certificates.</li>
<li>Availability, including nights, weekends, and some holidays (closed on Christmas Day and Thanksgiving Day).</li>
</ul><div>What You&rsquo;ll Do<ul><li>
Lead and oversee FOH operations including hosts, server assistants, food runners, and support staff.</li><li>
Deliver an elevated guest experience through refined service and polished floor operations.</li><li>
Build, train, and coach the FOH team during the NRO process and beyond.</li><li>
Manage scheduling, service flow, and daily operational standards.</li><li>
Oversee dining room ambiance, cleanliness, and entryway presentation.</li><li>
Handle linen orders, office supply management, and weekly inventory.</li><li>
Support daily opening/closing procedures and smooth shift transitions.</li><li>
Enforce uniform, grooming, and hygiene standards that reflect our brand.</li><li>
Collaborate with management to uphold service consistency and company culture.</li><li>
Ensure compliance with food safety, health, and sanitation guidelines.</li></ul></div><ul>
</ul><div>If you&rsquo;re ready to make your mark and lead with hospitality, join our NRO team and help launch Houston&rsquo;s next great dining destination.
</div></div>INDMANAGE</div>

FOH Manager

Circle K

<div>Store 2742348: 16250 FM 529 Rd, Houston, Texas 77095<h1 class="jobSectionHeader">
Shift Availability</h1>
Flexible Availability 
Job Type
Lead Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. 
As a Lead Customer Service Representative, you will enjoy:
<ul><li>Medical, Vision, Dental, &amp; Life Insurance/Short &amp; Long Term Disability</li><li>
Flexible Schedules</li><li>
Weekly Pay</li><li>
Large, Stable Employer</li><li>
Fast Career Opportunities</li><li>
Work With Fun, Motivated People</li><li>
Task Variety</li><li>
Paid Comprehensive Training</li><li>
401K With a Competitive Company Match</li><li>
Flexible Spending/Health Savings Accounts</li><li>
Tuition Reimbursement</li></ul>
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! 
You are good at:<ul><li>
Selling products to customers</li><li>
Providing excellent customer care</li><li>
Communication and friendly conversation</li><li>
Performing at a quick pace while having fun</li><li>
Working as part of a team to accomplish daily goals</li><li>
Coming up with great ideas to solve problems</li><li>
Thinking quickly and offering suggestions</li><li>
Leading a team of employees</li><li>
Entry level employee supervision</li></ul>
Great if you have:<ul><li>
Retail and customer service experience</li><li>
Entry level management experience</li><li>
Sales associate or cashiering experience</li><li>
High School Diploma or equivalent</li><li>
Motivation to advance in your career!</li><li>
Willingness to learn and have fun!</li></ul>
Physical Requirements:<ul><li>
Ability to stand and/or walk for up to 8 hours</li><li>
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift</li><li>
Occasionally lift and/or carry up to 60 pounds from ground to waist level</li><li>
Push/pull with arms up to a force of 20 pounds</li><li>
Bend at the waist with some twisting up to one hour a shift</li><li>
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs</li></ul><h2 class="jobSectionHeader"> 
Circle K is an Equal Opportunity Employer. 
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company&rsquo;s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.</h2>
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish</div>

Lead Customer Service Representative, Full or Part Time

Nnabugwu Law FIrm

Our firm is seeking a preferred bilingual speaking (English/Spanish) case representative to handle personal injury case files. You must have prior personal injury case management experience along with being able to handle a case file from intake to settlement or litigation to be considered for this position. A case representative is responsible in assisting clients in gathering all needed information to support their claim while maintaining communication throughout the case.The Case Representative will deliver stellar client service to clients on behalf of Nnabugwu Law Firm PLLC while adhering to the highest ethical standards. In a team environment, communicate with clients, insurance companies, medical providers, and law enforcement offices on a regular basis. Take ownership over client files for review with the Attorney on a daily basis. Develop each individual case according to office policies and work diligently towards resolving all client matters. Maintain each individual file so that all information is filed into the file and mirrored in our client matter management system and scanned to our document management system. Essential FunctionsResponsibilities:<ul><li>Manage all prelitigation aspects of a personal injury case file</li><li>Schedule doctor appointments for clients</li><li>Open insurance claims</li><li>Open Medicare/Private Insurance Liens</li><li>Collect all possible information, evidence and documentation that pertains to the case</li><li>Collect and organize medical records</li><li>Prepare files to submit to demand writers</li><li>Manage medical treatment while providing treatment recommendations</li><li>Client communication</li></ul>Qualifications:<ul><li>Fluent Bilingual English/Spanish (Preferred)</li><li>Strong time management skills</li><li>Strong communication skills</li><li>Excellent customer service skills</li></ul>What we do for you:<ul><li>Highly competitive pay.</li><li>Unlimited opportunities for growth and advancement.</li><li>Free parking.</li></ul>Job Type: Full-timeBenefits:<ul><li>Paid time off</li></ul>Schedule:<ul><li>8 hour shift</li><li>Monday to Friday</li></ul>Language:<ul><li>Spanish (preferred)</li></ul>Work Location: One locationJob Type: Full-timePay: $16.00 - $20.00 per hourBenefits:<ul><li>Paid time off</li></ul>Work Location: In person

Personal Injury Case Representative

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