housekeeping supervisor

receptionist

sales coordinator

project coordinator

reservations agent

guest services coordinator

Trading & Construction Group

Key Responsibilities:<ul><li>Guest Greeting &amp; Seating:</li><li>Welcome guests with a warm, friendly, and professional demeanor as they enter the restaurant.</li><li>Escort guests to their tables, ensuring they are comfortable and have everything they need for an enjoyable experience.</li><li>Manage waiting lists and coordinate seating arrangements, prioritizing reservations and walk-ins in a timely manner.</li><li>Ensure the restaurant&rsquo;s ambiance is consistently welcoming, with attention to cleanliness and orderliness at the entrance and seating areas.</li><li>Reservation Management:</li><li>Handle phone inquiries and manage reservations efficiently using the restaurant's reservation system (e.g., OpenTable, Resy).</li><li>Confirm reservations, make changes or cancellations, and maintain an up-to-date guest list.</li><li>Assist with special requests such as dietary needs, preferred seating, and celebration reservations.</li><li>Ensure all reservation policies are communicated clearly to guests.</li><li>Guest Experience:</li><li>Address guest concerns or requests promptly, escalating to the appropriate manager if necessary.</li><li>Monitor guest flow and anticipate peak times, coordinating with servers and management to minimize wait times.</li><li>Provide information about the menu, restaurant features, and special promotions when necessary.</li><li>Communication &amp; Coordination:</li><li>Maintain clear and continuous communication with the restaurant team, including servers, managers, and kitchen staff, to ensure smooth operations.</li><li>Assist with coordinating large group bookings, special events, and private dining requests.</li><li>Keep the manager informed of guest preferences, repeat visits, and any VIP or regular customer status.</li><li>Administrative &amp; Organizational Duties:</li><li>Manage guest check-in and check-out, ensuring that guests are properly acknowledged and thanked for their visit.</li><li>Handle the payment process for guests as needed, ensuring accurate billing and providing receipts.</li><li>Maintain accurate records of reservations, cancellations, and guest feedback.</li><li>Assist with maintaining front-of-house inventory, ensuring all menus, promotional materials, and other resources are up to date.</li><li>Maintaining Cleanliness &amp; Presentation:</li><li>Ensure that the front desk area is always clean, organized, and welcoming.</li><li>Maintain a professional appearance in line with the restaurant's grooming standards.</li><li>Ensure the waiting area is comfortable, with seating arrangements, magazines, or other amenities for guests.</li><li>Customer Service:</li><li>Handle guest feedback, complaints, or inquiries with professionalism, working to resolve any issues to the satisfaction of the guest.</li><li>Upsell restaurant services such as wine pairings, special events, and exclusive offerings.</li></ul>Skills &amp; Qualifications:<ul><li>Experience: Previous experience in a customer-facing role, preferably in a fine dining or high-end restaurant setting.</li><li>Communication: Strong verbal communication skills and the ability to speak clearly and confidently with guests, colleagues, and management.</li><li>Customer Service: Excellent interpersonal skills, with a genuine passion for providing a high level of service.</li><li>Organization: Ability to multi-task and manage high-stress situations while maintaining a calm and positive demeanor.</li><li>Technical Skills: Familiarity with reservation systems and point-of-sale (POS) systems is an advantage.</li><li>Appearance: Well-groomed and dressed in accordance with the restaurant's dress code.</li><li>Languages: Fluency in English is required; proficiency in additional languages is a plus.</li></ul>Personal Attributes:<ul><li>Attention to Detail: Able to notice small details that make a big difference in the guest experience.</li><li>Team Player: Works well with others in a fast-paced environment, and supports colleagues when necessary.</li><li>Professionalism: Maintains composure and professionalism at all times, especially when dealing with difficult guests.</li><li>Punctuality: Reliable and timely, ensuring shifts start and end as scheduled.</li></ul>Job Type: Full-time

HOSTESS (F&B EXPERIENCE)

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens. 
Job Description 
In this role, you will be responsible for ensuring exceptional guest experiences and supporting the Guest Relations team in daily operations.<ul><li>
Assist in managing guest inquiries, requests, and complaints in a timely and professional manner</li><li>
Support the Front desk team in coordinating guest services and activities</li><li>
Oversee check-in and check-out processes, ensuring smooth and efficient operations</li><li>
Collaborate with other departments to fulfill guest needs and resolve issues</li><li>
Train and mentor guest relations staff to maintain high service standards</li><li>
Assist in creating and implementing guest satisfaction initiatives</li><li>
Monitor and analyze guest feedback to identify areas for improvement</li><li>
Participate in special events and VIP guest arrangements</li><li>
Ensure compliance with hotel policies and local regulations</li><li>
Assist in managing the guest relations budget and resources</li></ul> 

Qualifications<ul><li> 
College diploma in hotel management or related field</li><li>Previous experience in Front Office or Guest Services</li><li>Good Communication skills</li><li>Experience with Front Office Systems</li><li>Good English skills, both written and spoken and Russian is a plus</li></ul></div>

Assistant Guest Relations Manager

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 In this role, you will be responsible for ensuring exceptional guest experiences and supporting the Guest Relations team in daily operations.
 
 
 <ul>
 <li>
 Assist in managing guest inquiries, requests, and complaints in a timely and professional manner
 </li>
 <li>
 Support the Front desk team in coordinating guest services and activities
 </li>
 <li>
 Oversee check-in and check-out processes, ensuring smooth and efficient operations
 </li>
 <li>
 Collaborate with other departments to fulfill guest needs and resolve issues
 </li>
 <li>
 Train and mentor guest relations staff to maintain high service standards
 </li>
 <li>
 Assist in creating and implementing guest satisfaction initiatives
 </li>
 <li>
 Monitor and analyze guest feedback to identify areas for improvement
 </li>
 <li>
 Participate in special events and VIP guest arrangements
 </li>
 <li>
 Ensure compliance with hotel policies and local regulations
 </li>
 <li>
 Assist in managing the guest relations budget and resources
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 College diploma in hotel management or related field
 </li>
 <li>
 Previous experience in Front Office or Guest Services
 </li>
 <li>
 Good Communication skills
 </li>
 <li>
 Experience with Front Office Systems
 </li>
 <li>
 Good English skills, both written and spoken and Russian is a plus
 </li>
 </ul>
</div>

Rosewood Doha

<div>
 
 Job Summary&nbsp;
 
 
 To observe guests&rsquo; personal preferences and habits and to anticipate their needs using the utmost discretion. Be the link between the guest and the hotel; oversee the guest needs during his/her stay and help the guest with reservations, special requests, room and hotel orientation, bag packing and unpacking, laundry, shoeshine, etc. Be responsible for gathering preferences and information so the guest recognition is ensured for his/her next visits; keep a critical eye on room cleanliness and pantries and have a thorough knowledge on the functioning of room features, hotel facilities and equipment. Maintain Rosewood high standards of service and hospitality at all times.
 
 
 
 Essential Duties and Responsibilities
 
 <ul>
 <li>
 Be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest&rsquo;s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
 </li>
 <li>
 Provide a courteous, professional, efficient, and flexible service at all times. Be well groomed, clean, and pleasant.
 </li>
 <li>
 Report for duty on time in accordance with company policy and adhering to grooming standards, for the shift handovers.
 </li>
 <li>
 Have a full knowledge of the company philosophy, core values, responsibilities, daily activities of the day and all about the hotel facilities such as Spa, Restaurants, and Gym etc.
 </li>
 <li>
 Register all the information, updates and instruction learned during the day before leaving the office.
 </li>
 <li>
 Follow all the guest needs until they are completed to the total guest satisfaction and Rosewood Standards.
 </li>
 <li>
 Fill in the daily guest report and ensure any pending items at the end of a shift are handed over.
 </li>
 <li>
 Keep the guest&rsquo;s agenda on a daily basis and have track of the location where the guests are.
 </li>
 <li>
 Welcome the guest by the main entrance depending on the time.
 </li>
 <li>
 Register and regular updating in SAG information Group for all known of guest&rsquo;s movement, activity, plan, schedule, F&amp;B order, special amenity, allocation change, room move, etc. &ndash; To the best of your knowledge.
 </li>
 <li>
 Check in the guest in the commodity of their suite, respecting all the set standards by the Front Office.
 </li>
 <li>
 Offer suite orientation to the arrival guests following all Forbes, LQA and Rosewood standards.
 </li>
 <li>
 Extend special attention to suites occupied by families according to the culture.
 </li>
 <li>
 Offer services of unpacking-packing luggage.
 </li>
 <li>
 Take care of the guest&rsquo;s laundry, pressing and dry-cleaning with coordination of valet service.
 </li>
 <li>
 Maintain guest room and wardrobe in a neat and tidy fashion.
 </li>
 <li>
 Arrange the fruit basket and amenities for arrivals and refill them on a daily basis according to the guest&rsquo;s wishes when needed.
 </li>
 <li>
 Clean and polish all cutlery, glasses, dishes, and napkins in the suites prior to guest arrivals. Ensure all items are perfectly folded and placed in the right position as per Rosewood standards.
 </li>
 <li>
 Polish the guest shoes as per the set standards with the shoes tree in each pair of shoes.
 </li>
 <li>
 Deliver appropriate newspapers to the guest rooms.
 </li>
 <li>
 Coordinate with the front desk for speed check-in &amp; check-out as per guest request.
 </li>
 <li>
 Deliver guests&rsquo; mail and messages promptly.
 </li>
 <li>
 Inform the housekeeping department of the time desired for the daily cleaning and turn-down service.
 </li>
 <li>
 Make aware all the hotel departments about guest allergies and food preferences.
 </li>
 <li>
 Be fully conversant with all services and facilities offered by the hotel.
 </li>
 <li>
 Be fully conversant with new promotions, Menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures.
 </li>
 <li>
 Be fully conversant with accommodation features: lay-out, room type, location d&eacute;cor, in room facilities and equipment.
 </li>
 <li>
 Assist in arranging medical assistance when needed.
 </li>
 <li>
 Have a thorough understanding and knowledge of use of the equipment and techniques such as silverware and chinaware maintenance.
 </li>
 <li>
 Have a thorough understanding of the technical features of the suites.
 </li>
 <li>
 Have good knowledge of how to serve guests their meals and drinks in their suite.
 </li>
 <li>
 Be the main contact for guests and the hotel during suite receptions and dinner parties
 </li>
 <li>
 Prepare arrival and departure gifts to be given to the guest.
 </li>
 <li>
 Perform all duties with the same sense of priority and dedication.
 </li>
 <li>
 Monitor operating supplies and reduce spoilage and wastage.
 </li>
 <li>
 Keep a friendly environment attitude at all times.
 </li>
 <li>
 Host and welcome all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous manner.
 </li>
 <li>
 Serve our guests in a calm, discrete and courteous manner, respecting timing standards.
 </li>
 <li>
 Support the other departments such as Housekeeping, Concierge Room service and Front Office with their duties when needed.
 </li>
 <li>
 Operate and coordinate with relevant departments the in and out of the room and optimize service while the guest is away as often as possible.
 </li>
 <li>
 Keep a critical eye during the process of room inspection and to report any default equipment.
 </li>
 <li>
 Coordinate with the front desk for speed check-in &amp; check-out as per guest request.
 </li>
 <li>
 Deliver guests&rsquo; mail and messages promptly.
 </li>
 <li>
 Inform the housekeeping department of the time desired for the daily cleaning and turn-down service.
 </li>
 <li>
 Make aware all the hotel departments about guest allergies and food preferences.
 </li>
 <li>
 Be fully conversant with all services and facilities offered by the hotel.
 </li>
 <li>
 Be fully conversant with new promotions, Menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures.
 </li>
 <li>
 Be fully conversant with accommodation features: lay-out, room type, location d&eacute;cor, in room facilities and equipment.
 </li>
 <li>
 Assist in arranging medical assistance when needed.
 </li>
 <li>
 Have a thorough understanding and knowledge of use of the equipment and techniques such as silverware and chinaware maintenance.
 </li>
 <li>
 Have a thorough understanding of the technical features of the suites.
 </li>
 <li>
 Have good knowledge of how to serve guests their meals and drinks in their suite.
 </li>
 <li>
 Be the main contact for guests and the hotel during suite receptions and dinner parties.
 </li>
 <li>
 Prepare arrival and departure gifts to be given to the guest.
 </li>
 <li>
 Perform all duties with the same sense of priority and dedication.
 </li>
 <li>
 Monitor operating supplies and reduce spoilage and wastage.
 </li>
 <li>
 Host and welcome all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous manner.
 </li>
 <li>
 Serve our guests in a calm, discrete and courteous manner, respecting timing standards.
 </li>
 <li>
 Support the other departments such as Housekeeping, Concierge Room service and Front Office with their duties when needed.
 </li>
 <li>
 Operate and coordinate with relevant departments the in and out of the room and optimize service while the guest is away as often as possible.
 </li>
 <li>
 Keep a critical eye during the process of room inspection and to report any default equipment.
 </li>
 <li>
 Anticipate guest needs, respond promptly, and acknowledge all guests, however busy or whatever time of the day.
 
 
 </li>
 </ul>
 
 Standard Responsibilities
 
 <ul>
 <li>
 Comply and adhere to the Rosewood company policies.
 </li>
 <li>
 Take on other tasks in addition to the ones stated, in a reasonable framework.
 </li>
 <li>
 Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.
 </li>
 <li>
 Model the company&rsquo;s culture, vision, mission, and core values at all times.&nbsp;
 </li>
 </ul>
 
 
 
 Confidentiality
 
 
 Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and associates, unless otherwise stated.
 
 
 
 Health &amp; Safety
 
 <ul>
 <li>
 Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and regulations as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
 </li>
 <li>
 The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
 </li>
 <li>
 Report any defects in the building, plant or equipment according to hotel procedure.
 </li>
 <li>
 Ensure that any accidents to associate, guests or visitors are reported immediately in accordance with correct procedures.
 </li>
 <li>
 Attend Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.
 </li>
 <li>
 Be fully conversant with:
 </li>
 </ul>
 <ul>
 <ul>
 <li>
 Regulations
 </li>
 <li>
 Risk Assessments for your department
 </li>
 <li>
 Hotel Fire &amp; Bomb Procedures&nbsp;
 
 
 </li>
 </ul>
 </ul>
 
 Other
 
 <ul>
 <li>
 The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
 </li>
 <li>
 As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
 </li>
 </ul>
</div>

Butler

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25149548
 
 
 
 Job Category
 
 Spa
 
 
 
 Location
 
 The Westin Doha Hotel &amp; Spa, Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs.
 
 
 Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: Less than 1-year related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Spa Receptionist

Ibn Ajayan Projects Real Estate

Job Title: Site Coordinator (Pantry &amp; Hospitality Services)Job Description: The Site Coordinator (Pantry &amp; Hospitality Services) is responsible for overseeing daily pantry operations and hospitality services at the assigned site. This role ensures smooth delivery of refreshments, meeting room setups, and guest services while maintaining high standards of cleanliness, hygiene, and customer satisfaction. The coordinator will supervise pantry staff, manage stock and supplies, coordinate with vendors, and support events/meetings to ensure seamless service.Key Responsibilities:<ul><li>Oversee and manage pantry operations and hospitality services at the site.</li><li>Supervise pantry staff, assign duties, and ensure adherence to service standards.</li><li>Monitor stock levels, place supply orders, and control wastage.</li><li>Ensure cleanliness, hygiene, and safety in pantry and hospitality areas.</li><li>Coordinate meeting room arrangements and guest services as required.</li><li>Address staff or client concerns promptly to ensure satisfaction.</li><li>Prepare periodic reports on consumption, costs, and service performance.</li></ul>Qualifications &amp; Skills:<ul><li>Diploma or Bachelor&rsquo;s degree in Hospitality/Hotel Management or related field.</li><li>Minimum 05 years&rsquo; experience in managing pantry &amp; hospitality services in a major Facility Management &amp; soft service environment.</li><li>Strong organizational, leadership, and communication skills.</li><li>Ability to multitask and manage operations efficiently.</li></ul>How to Apply:Please send your resume on hr@ibnajayan.comJob Type: Full-time

Site Coordinator(Pantry & Hospitality Services)

Rota international

Job Title: Project CoordinatorCompany: Rota InternationalLocation: Doha, QatarJob Type: Full-timePosition Overview:Rota International is seeking a motivated and detail-oriented Project Coordinator to support the smooth operations of our Entertainment Park in Doha, Qatar. The Project Coordinator will play a key role in coordinating Facility Management (FM) activities and acting as a liaison between departments, including Operations, HSE, Security, Maintenance, Soft Services, and Guest Services.This role ensures efficient communication, timely execution of tasks, and compliance with safety and quality standards across all park operations.Key Responsibilities:<ul><li>Coordinate daily Facility Management (FM) activities and projects.</li><li>Act as a link between Operations, HSE, Security, Maintenance, Soft Services, and Guest Services teams.</li><li>Ensure smooth communication and collaboration between departments.</li><li>Monitor and follow up on tasks to ensure timely completion.</li><li>Support adherence to safety, compliance, and quality standards across all operations.</li><li>Prepare and maintain reports, documentation, and project records.</li></ul>Education &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Civil Engineering, or a related field.</li><li>Professional certifications are an advantage (CFM, FMP, IOSH, PMP, or similar).</li></ul>Experience Requirements:<ul><li>2&ndash;5 years of experience in Facility Management, Project Coordination, or Operations.</li><li>Proven ability to coordinate effectively across multiple departments.</li><li>Strong organizational and communication skills.</li></ul>How to Apply:Interested candidates may apply directly via Indeed, or send their updated CV and cover letter to:careers@rota-intl.comOnly shortlisted candidates will be contacted.Job Type: Full-time

Project Coordinator

Explore 1286+ Guest services coordinator in Doha this September. Find roles across top companies and apply now to boost your career.

1286 guest services coordinator jobs IN Doha

HOSTESS (F&B EXPERIENCE)

Assistant Guest Relations Manager

Assistant Guest Relations Manager

Butler

Spa Receptionist

Site Coordinator(Pantry & Hospitality Services)

Project Coordinator