receptionist

assistant guest relations manager Jobs in Abu Dhabi

assistant guest relations manager

guest services executive (front desk) - conrad abu dhabi etihad towers Jobs in Abu Dhabi

guest services executive (front desk) - conrad abu dhabi etihad towers

hr manager

maintenance manager

guest services manager

Fairmont

<div>&#1605;&#1593;&#1604;&#1608;&#1605;&#1575;&#1578; &#1593;&#1606; &#1575;&#1604;&#1588;&#1585;&#1603;&#1577; 
Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations. 
&#1608;&#1589;&#1601; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;<ul><li> 
Assist in welcoming and ensuring smooth check-in/check-out experiences for all guests.</li><li>
Handle guest inquiries, requests, and complaints professionally, ensuring timely resolution.</li><li>
Proactively engage with VIPs, regular guests, and special groups to enhance satisfaction and loyalty.</li><li>
Monitor guest satisfaction and provide feedback to management for service improvements.</li><li>
Supervise and support the Guest Relations team in daily operations.</li><li>
Provide coaching and guidance to team members to maintain service standards.</li><li>
Coordinate with Front Office, Concierge, Housekeeping, and other departments to ensure seamless guest experiences.</li><li>
Maintain guest records, preferences, and special requests in the hotel system.</li><li>
Assist in preparing daily reports, VIP arrival plans, and guest recognition programs.</li><li>
Support the Guest Relations Manager in audits, inspections, and quality control initiatives.</li><li>
Assist in planning and executing special events, VIP services, and guest recognition programs.</li><li>
Ensure proper arrangements for guest amenities, surprises, and personalized services.</li></ul> 
&#1575;&#1604;&#1605;&#1572;&#1607;&#1604;&#1575;&#1578;<ul><li> 
Minimum 3&ndash;5 years of experience in Guest Relations or Front Office operations in a 4- or 5-star hotel.</li><li>
Strong interpersonal, communication, and problem-solving skills.</li><li>
Excellent command of English; additional languages are a plus.</li><li>
Ability to handle difficult situations with professionalism and discretion.</li></ul></div>

Assistant Guest Relations Manager

Accor

<div><div>&#1605;&#1593;&#1604;&#1608;&#1605;&#1575;&#1578; &#1593;&#1606; &#1575;&#1604;&#1588;&#1585;&#1603;&#1577;</div> 
Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.<div> 
&#1608;&#1589;&#1601; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;</div><ul><li> 
Assist in welcoming and ensuring smooth check-in/check-out experiences for all guests.</li><li>
Handle guest inquiries, requests, and complaints professionally, ensuring timely resolution.</li><li>
Proactively engage with VIPs, regular guests, and special groups to enhance satisfaction and loyalty.</li><li>
Monitor guest satisfaction and provide feedback to management for service improvements.</li><li>
Supervise and support the Guest Relations team in daily operations.</li><li>
Provide coaching and guidance to team members to maintain service standards.</li><li>
Coordinate with Front Office, Concierge, Housekeeping, and other departments to ensure seamless guest experiences.</li><li>
Maintain guest records, preferences, and special requests in the hotel system.</li><li>
Assist in preparing daily reports, VIP arrival plans, and guest recognition programs.</li><li>
Support the Guest Relations Manager in audits, inspections, and quality control initiatives.</li><li>
Assist in planning and executing special events, VIP services, and guest recognition programs.</li><li>
Ensure proper arrangements for guest amenities, surprises, and personalized services.</li></ul><div> 
&#1575;&#1604;&#1605;&#1572;&#1607;&#1604;&#1575;&#1578;</div><ul><li> 
Minimum 3&ndash;5 years of experience in Guest Relations or Front Office operations in a 4- or 5-star hotel.</li><li>
Strong interpersonal, communication, and problem-solving skills.</li><li>
Excellent command of English; additional languages are a plus.</li><li>
Ability to handle difficult situations with professionalism and discretion.</li></ul></div>

Rixos

<div>Company Description 
Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.
Key Features:
Stunning Waterfront Setting:
Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.
Luxurious Accommodations:
Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.
World-Class Dining:
Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.
State-of-the-Art Facilities:
Whether you're here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.
Exceptional Service:
At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest's stay is memorable and exceeds expectations. 
Job Description 
Position Summary:
Rixos Properties is seeking a dynamic Guest Relations Manager to lead the guest relations team in delivering personalized and memorable guest experiences. This role manages VIP services, handles guest feedback, and ensures guest satisfaction at all touchpoints..
Key Responsibilities:<ul><li>VIP Services: Manage VIP arrivals, departures, and special requests.</li><li>Guest Interaction: Address guest concerns and resolve issues promptly.</li><li>Team Leadership: Supervise and train guest relations team members.</li><li>Reporting: Monitor guest satisfaction scores and feedback trends.</li><li>Brand Standards: Ensure service delivery aligns with brand expectations..</li></ul> 
Qualifications 
Languages Required: Russian &amp; German
Sustainability: Commit to and maintain sustainable practices by enhancing resource efficiency, minimizing waste, and promoting eco-friendly, social, and ethical initiatives. Align with the hotel's broader ESG (Environmental, Social, and Governance) and CSR (Corporate Social Responsibility) objectives to drive positive impact across all pillars of sustainability.
Compliance and Standards: Ensure full compliance with local legal requirements, international standards, health and safety regulations, company policies, ISO standards, and industry best practices. Continuously review and update operational processes to ensure alignment with evolving legal and regulatory requirements.
Food Safety &amp; Hygiene: Ensure full compliance with food safety and hygiene regulations by overseeing proper purchasing, storage, handling, maintenance, communication, and preparation practices across all departments.
Skills:<ul><li> 
Degree in Hospitality Management or related field.</li><li>Minimum 3 years in guest relations or front office management.</li><li>Excellent interpersonal and communication skills.</li><li>Proficiency in hospitality software systems..</li></ul> 
Additional Information 
<ul><li>
Competitive Salary and Compensation:<ul><li>
Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.</li></ul></li><li>
Training and Development Opportunities:<ul><li>
Access to training programs and development opportunities to enhance skills and advance within the company.</li></ul></li><li>
Career Advancement:<ul><li>
Opportunities for career growth and advancement within the Rixos Hotels group.</li></ul></li><li>
Health and Wellness Benefits:<ul><li>
Comprehensive health insurance coverage.</li></ul></li><li>
Employee Recognition Programs:<ul><li>
Recognition programs to acknowledge and reward outstanding performance and dedication.</li></ul></li><li>
Work-Life Balance:<ul><li>
Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.</li></ul></li><li>
Uniforms and Dress Code:<ul><li>
Provision of uniforms or dress code guidelines for a professional and cohesive appearance.</li></ul></li><li>
Social Events and Activities:<ul><li>
Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.</li></ul></li><li>
Transportation Services:<ul><li>
Transportation services.</li></ul></li><li>
Employee Wellness Programs:<ul><li>
Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.</li></ul></li></ul></div>

Guest Relations Manager

Farah Experiences

<div>At Miral Experiences, we don&acirc;&euro;&trade;t just create jobs &acirc;&euro;&rdquo; we create extraordinary moments. As part of the visionary Miral Group, we bring to life some of the world&acirc;&euro;&trade;s most iconic attractions, including Ferrari World Abu Dhabi, Warner Bros. World Abu Dhabi, Yas Waterworld, and SeaWorld Yas Island. 
About the role:
This is a guest facing role which ensures that all guests who visit our leisure facilities enter the parks with ease and are provided with exceptional guest care. 
The position welcomes guests to the facility and ensures that they are informed about the rides, shows, attractions, facilities, and services, thus enhancing the guest experience. The position is responsible for selling tickets, other products, services, and attractions, directing guests, and responsibly managing cash. 
Job Scope:
<ul><li>Welcome guests in a friendly and professional manner
</li><li>Engage each guest as a unique individual and listen attentively to their requests
</li><li>Manage and maintain queue lanes efficiently
</li><li>Sell tickets and other products via a computerized Point of Sale (POS) system
</li><li>Collect payments/make change by accepting cash, vouchers, credit card and listed foreign currencies
</li><li>Balances cash drawer/register/float by counting cash at beginning and end of work shift and ensure timely remittance of sales to cash control
</li><li>Maintain awareness and adherence to company&acirc;&euro;&trade;s cash handling policies
</li><li>Maintain knowledge and awareness of ongoing promotions
</li><li>Provide pricing, promotion, shows, rides &amp; attractions information and suggestions to guests, keeping them well informed to enhance/maximize the guest experience
</li><li>Consistently upsell/cross-sell and promote products, activities, and services to generate additional revenue
</li><li>Proactively anticipate, listen to guest&acirc;&euro;&trade;s needs and concerns and act appropriately to resolve any issues in a timely manner in adherence to company&acirc;&euro;&trade;s guest complaint policy
</li><li>Efficiently manage turnstiles to ensure guests are able to enter/leave the park with ease by holding a valid ticket/pass
</li><li>Efficiently manage all guest services operational areas
</li><li>Manage lost and found counter according to company&acirc;&euro;&trade;s lost and found policy
</li><li>Conduct guest surveys using a company provided tablet, ensuring that all questions are completed and submitted
</li><li>Maintain awareness and ability to act or respond to any emergency situations while ensuring guest safety
</li><li>Fondly bid farewell to all guests exiting the park
</li>Participate in any evacuation (drill or real) if necessary 
<li>
</li></ul>Job Essential:
<ul><li>Higher secondary or equivalent
</li><li>Minimum 1-year operational experience in a guest or customer service setting
</li><li>English proficiency (spoken &amp; written)
</li><li>Basic computer knowledge
</li><li>Ability and genuine willingness to entertain/engage guests
</li><li>Flexibility
</li>High levels of respect and integrity 
<li>
</li></ul>Job Desirable:
<ul><li>Theme Park Experience
</li><li>Cash handling experience
</li><li>Arabic, Russian, Farsi or Chinese proficiency</li></ul></div>

Guest Services Associate

Marriott International

<div>Additional Information 
Job Number25190319 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
Start Your Journey With Us
From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition.
Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, discerning travelers and luminaries in the art of living. The hotel comprises of 283 elegantly appointed guest rooms including 55 suites, most of which boast breathtaking views of the Arabian Gulf and Abu Dhabi city, including the extraordinary Abu Dhabi Suite &ndash; the highest suspended suite in the world, connecting the two Nation Towers.
The St. Regis is part of Marriott International, a brand leader, offering the most powerful portfolio in the industry, our more than 30 leading brands and nearly 9,100 properties in 142 countries and territories give people more ways to connect, experience and expand their world. At the heart of The St. Regis, our exceptional staff whom we address as &quot;Hosts,&quot; are the ultimate luxury ambassadors, dedicated to providing our guests with an exquisite stay and unforgettable experiences. Pursue your passion and grow your expertise at Abu Dhabi&rsquo;s best address&mdash;The St. Regis Abu Dhabi, the house of luxury who is awarded with the prestigious Forbes Travel Guide 5-Star Rating. 
Job Requirement:
Night Manager to ensure that Front Office night shift is run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all times.
ESSENTIAL FUNCTIONS:
<ul><li>To be an ambassador of the Front Office and the hotel, in and outside the work place.</li>
<li>To provide a personal service to all the guests, fully aware and following the hotel standards and procedure.</li>
<li>To ensure that all guests receive a warm welcome and that they enjoy their stay / visit being offered the finest personal service.</li>
<li>To personally greet and escort the guests rather than pointing out directions.</li>
<li>To ensure that the privacy of the guests and the confidentiality of the information is respected</li>
<li>To ensure uncompromising levels of cleanliness and maintenance of the work place through own responsibility.</li>
<li>To manage any guest complaint in a professional manner by owning it, resolving it to the guest&rsquo;s satisfaction and recording it</li>
<li>To ensure a proper use of the telephone etiquette as per St. Regis standards.</li>
<li>Prepare documentation for daily business.</li>
<li>Supervises all Front Office Service by making sure that these services are available and carried out with the utmost efficiency.</li>
<li>Ensure prompt, efficient and courteous reception of guests.</li>
<li>Record and administer arrivals and departures.</li>
<li>Assist in training new staff members, coach them and monitor their performance.</li>
<li>Ensure the desk is covered at all times, allocating meal breaks sensibly.</li>
<li>Full awareness of current daily status of hotel.</li>
<li>Ensure smooth hand over to next shift.</li>
<li>Thoroughly conversant with all room types, d&eacute;cor and outlook.</li>
<li>To handle any complaint with tact and diplomacy at all times.</li>
<li>Communication and recording of complaints.</li>
<li>Be aware of daily functions, events, VIP and group arrivals.</li>
<li>To inspect pre-assigned rooms for VIP guests, ensuring that all room set-ups and amenities are prepared according to standard.</li>
<li>To investigate all guest and staff accidents and report the circumstances to management.</li>
<li>To patrol in the hotel to ensure everything is in good order and condition.</li>
<li>To observe &amp; enforce the overall conduct and appearance of the staff.</li>
</ul>PREFERRED QUALIFICATIONS
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: 2 years experience. 

#LI-MA1</div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Night Manager

Hilton

<div>Front Office Team Leader - Conrad Abu Dhabi Etihad Towers
What will I be doing?
A Front Office Team Leader is responsible for managing the first impressions of our resident Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Serve as a key point of contact for resident Guests and efficiently respond to resident Guest enquiries</li>
<li>Provide information, advice and booking services for a wide variety of resident Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others</li>
<li>Process and deliver messages for resident Guests</li>
<li>Deliver and safely storage resident Guest luggage</li>
<li>Plan, organise and control the daily operations of the Concierge Desk to ensure the smooth operation of department</li>
<li>Stay current with all hotel services as well as daily VIP requests and special events</li>
<li>Represent the needs of the Team to others in the hotel</li>
<li>Ensure orderliness and safety guidelines around the lobby and front door areas</li>
<li>Provide support to Management as required, in cases of emergency</li>
<li>Project a professional manner with an emphasis on hospitality and Guest service</li>
<li>Maintain a clean, healthy, and safety working area</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
</ul>What are we looking for?
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a variety of different work situations</li>
<li>Ability to work on your own and as part of a team</li>
<li>Knowledge of the local area</li>
<li>Previous experience managing a team</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience working in reception in a hotel environment</li> 
</ul> 
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Front Office Team Leader - Conrad Abu Dhabi Etihad Towers

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 To ensure continual source of information, help and assistance to all guests.
 </li>
 <li>
 Builds a rapport with the in-house guests on the floor and maintain interaction in order to facilitate guest recognition and obtain information regarding their preferences.
 </li>
 <li>
 Maintains and protects the privacy and security of in-house guests.
 </li>
 <li>
 Ensures all guests arrival and departure procedures are completed as defined in the Palace host Services SOP manual.
 </li>
 <li>
 Ensures smooth operations at all times.
 </li>
 <li>
 Co-ordinates all operations in order to exceed guest expectations.
 </li>
 <li>
 Takes full responsibility for all operating equipment and working tools.
 </li>
 <li>
 Up sells all Rooms and other services in the hotel.
 </li>
 <li>
 Handles guest feedback efficiently.
 </li>
 <li>
 Employs discipline as required utilizing consistency, fairness and respect within the framework of established guidelines.
 </li>
 <li>
 Liaises closely with Guest experience Food &amp; Beverage, Housekeeping, Activities, and Spa departments
 </li>
 <li>
 Requires driving hotel buggies and pass the buggy driving test.
 </li>
 <li>
 Keeps the immediate supervisor/ Duty Manager fully informed of all problems or unusual matters of significance.
 </li>
 <li>
 Has a full comprehensive knowledge of the hotel, including all departments, services and outlets.
 </li>
 <li>
 Ensures the palace host pantries are maintained and operationally prepared at all times.
 </li>
 <li>
 Updates and maintain all guest history files.
 </li>
 <li>
 Maintains open line of communication and co-ordinate with related departments to ensure customer requests and complaints are handled effectively and efficiently.
 </li>
 <li>
 Takes corrective actions when required to improve safety of all work areas.
 </li>
 <li>
 Maintains a high level of communication and feedback within the department.
 </li>
 <li>
 Is continually proactive within all areas of operation.
 </li>
 <li>
 Identifies and anticipates guests&rsquo; needs and requirements.
 </li>
 <li>
 Adheres to all policies and procedures as stated in the Palace host Services SOP manual.
 </li>
 <li>
 Reports on duty punctually and in accordance with the department duty roster.
 </li>
 <li>
 Adheres at all times to the departmental grooming and uniform standards.
 </li>
 <li>
 Adheres to all hotel and company policies and procedures.
 </li>
 <li>
 Adheres to all hotel health and safety policies.
 </li>
 <li>
 Establishes and maintains seamless interaction, co-operation and communication with all guest services operations and hotel departments.
 </li>
 <li>
 Has full understanding and is knowledgeable of all in-room services, amenities and functions.
 </li>
 <li>
 Is fully proficient and knowledgeable with the hotel operating system (Opera cloud).
 </li>
 <li>
 Ensures a full and complete shift hand over.
 </li>
 <li>
 Reports any maintenance faults according to stated procedures.
 </li>
 <li>
 Immediately actions all special guest requirements and requests.
 </li>
 <li>
 Conducts daily standard and quality checks.
 </li>
 <li>
 Makes and recommends to senior management any suggestions and ideas that could enhance guest and staff satisfaction and quality of service.
 </li>
 <li>
 Performs other duties and responsibilities as assigned by senior management.
 </li>
 <li>
 Ensure all special requests are met, with particular reference to families visiting the resort with children.
 </li>
 <li>
 Assist in assuring all standard service procedures are adhered to and carried out in detail.
 </li>
 <li>
 Ensure all arrival villas are checked and ready prior to an arrival.
 </li>
 <li>
 Ensure all amenities are in place as per remarks and profile of guest.
 </li>
 <li>
 To offer chilled towels and serve welcome drinks to guests on arrival.
 </li>
 <li>
 To complete a full villa orientation for the guest on arrival.
 </li>
 <li>
 Offer unpacking service on arrival and packing service for departure guests.
 </li>
 <li>
 Respond to guest requests e.g. urgent laundry / pressing requirements.
 </li>
 <li>
 To serve villa guests their in- room dining requests.
 </li>
 <li>
 To attend to guest complaints of villa facilities.
 </li>
 <li>
 To offer shoe shine / laundry / pressing service.
 </li>
 <li>
 To make restaurant recommendations and reservations.
 </li>
 <li>
 To update guest profile on daily basis.
 </li>
 <li>
 Constantly check the appearance, cleanliness of villas.
 </li>
 <li>
 To carry out specific duties or tasks assigned within a specific time frame.
 </li>
 <li>
 To be constantly on the alert for irregularities in the handling of amenities.
 </li>
 <li>
 Use good judgement in determining usage of hotel amenities.
 </li>
 <li>
 All discrepancies in billing of guest should be handled immediately. All discrepancies or voids should be countersigned with an acceptable explanation or bought to the attention of senior management.
 </li>
 <li>
 Must be familiar with all company policies and procedures relevant to their position.
 </li>
 <li>
 Must be fully versed in safety and emergency procedures.
 </li>
 <li>
 Maintaining the highest levels of hygiene and cleanliness at all times.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 College diploma in hotel management or related field
 </li>
 <li>
 Previous experience in Front Office or Guest Services
 </li>
 <li>
 Luxury hotel experience is must
 </li>
 <li>
 Good Communication skills
 </li>
 <li>
 Experience with Front Office Systems
 </li>
 <li>
 Must be fluent in written and spoken in English / multilingual speaking is an advantage
 
 
 </li>
 </ul>
 Additional Information
 
 
 Relocate to remote area
</div>

Palace Host

Explore 1215+ Guest services manager in Abu Dhabi this December. Find roles across top companies and apply now to boost your career.

1215 guest services manager jobs IN Abu Dhabi

Assistant Guest Relations Manager

Assistant Guest Relations Manager

Guest Relations Manager

Guest Services Associate

Night Manager

Front Office Team Leader - Conrad Abu Dhabi Etihad Towers

Palace Host