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admin coordinator - reception Jobs in Abu Dhabi

admin coordinator - reception

medical receptionist

Add care Medical center

We are looking for a female receptionist to join our medical center in Abu Dhabi. The ideal candidate will be the first point of contact for patients and visitors, ensuring a welcoming environment and smooth administrative operations. Candidates must have experience with Electronic Medical Records (EMR) systems and medical insurance procedures in the UAE healthcare sector.Key Responsibilities:<ul><li>Greet and assist patients and visitors in a professional and courteous manner.</li><li>Manage patient appointments, scheduling, confirmations, and follow-ups.</li><li>Register new patients and update existing records accurately in the EMR system.</li><li>Handle patient check-in and check-out processes efficiently.</li><li>Verify insurance coverage, process insurance approvals, and coordinate claims.</li><li>Maintain accurate and confidential patient records in compliance with clinic policies and UAE healthcare regulations.</li><li>Answer phone calls, respond to inquiries, and direct calls to appropriate staff.</li><li>Collect payments, issue receipts, and maintain daily cash records.</li><li>Support doctors and nurses with administrative tasks as required.</li><li>Maintain an organized and welcoming reception area.</li></ul>Requirements:<ul><li>Female candidates only (as per clinic requirement).</li><li>Currently based in Abu Dhabi or willing to relocate.</li><li>Minimum 2 years of experience as a receptionist in a medical or healthcare facility.</li><li>Strong working knowledge of EMR systems (e.g., Cortex, Dok32, etc.).</li><li>Proven experience with medical insurance processes &ndash; eligibility verification, approvals, and claims submission.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in English (Arabic is an advantage).</li><li>Professional appearance and patient-oriented attitude.</li><li>Proficient in MS Office and general computer applications.</li></ul>Working Hours:Full-time, as per UAE labor law and clinic operational schedule (may include weekends or shifts if required).Salary &amp; Benefits:<ul><li>Competitive salary based on experience.</li><li>Health insurance and benefits as per UAE labor law.</li><li>Paid annual leave and public holidays.</li></ul>&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1575;&#1574;&#1605;

Receptionist-(Arabic Female)

MEDICA INTERNATIONAL MEDICAL CENTER LLC

Job description:Receptionists play an integral role and perform a number of administrative and customer service-related duties. Common tasks of a receptionist include scheduling appointments, answering and placing phone calls and answering client questions. Receptionists must have administrative experience and certain skills to be successful in their positions. In this article, we discuss what a receptionist is, the most common duties of receptionists and the requirements to become a receptionist.Key responsibilities:&middot; Greet patients Upon arraival.&middot; Schedule appointments for patients&middot; Maintain patient accounts and records&middot; Prepare and send patient bills&middot; Assist patients in filling out required intake and medical forms&middot; Confirm appointments with patients via phone or email&middot; Manage and organize specialist referrals&middot; Inform patients of payment options if applicable&middot; Keep track of office supplies and place orders for more supplies when necessary&middot; Perform basic accounting tasks such as taking patient payments and preparing billing statements&middot; Update patient insurance information&middot; Ensure all dental office equipment is functioning properly&middot; Sort and organize incoming and outgoing mail&middot; Maintain petty cash available in the dental office&middot; Ensure reception area is maintained and professional in appearanceSkills: &middot; Responsibility&middot; Teamwork&middot; Active listening&middot; Empathy&middot; Patience&middot; leadership&middot; Dependability&middot; Emotional intelligence&middot; FlexibilityEducational background:Minimum High school diplomaExperience:0-1 yearsJob Type: Full-time

Receptionist UAE NATIONAL

Dr Firas Dental & Orthodontic Center

General Description:This role plays an important role in ensuring that any patient who visits the center is given the highest level of service. Also, the job role will act as a bridge between the patient and the medical operation team, responsible for the management of patient&rsquo;s appointment.Responsibilities<ul><li>Greet and welcome the patient to the center.</li><li>Register patient information on the system as per the center&rsquo;s protocol.</li><li>Verify and update patient&rsquo;s information and assist them to complete all necessary forms and enter them onto the system.</li><li>Check the daily appointment schedule of the assigned dentist and schedule patients&rsquo; appointments accordingly.</li><li>Check notes made by the dentist before making the booking or giving an update to the patient.</li><li>Ensure that medical insurance is approved before confirming the appointment with the patient.</li><li>Call and reschedule those patients who missed their appointment.</li><li>Fill in cancelled and no-show appointment.</li><li>Confirm upcoming appointment and provide update to the assigned dentist.</li><li>Answer and manage other incoming calls.</li><li>Maintain and manage patient records up to date.</li><li>Provide updates to patients in case there are changes in their appointment</li></ul>Job Type: Full-timeExperience:<ul><li>dental call center: 1 year (Required)</li><li>Arabic and English Speaker is a must</li></ul>Job Type: Full-timeExperience:<ul><li>DENTAL: 2 years (Required)</li></ul>Language:<ul><li>Arabic and English (Required)</li></ul>

CALL CENTER AGENT with Dental Experience

NMC Health plc

<div>Responsible to provide a range of duties including greeting patients when they enter the medical facility, confirming and registration of new patients, billing, insurance, answering calls and checking emails on a regular basis.</div>
 <div><ul><li>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
</li><li>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
</li><li>Appointment management including no-shows, rescheduling of patients and confirmations.
</li><li>Register new patients and ensure the records of current patients are up to date.
</li><li>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
</li><li>Provide claim forms in case the patient wants to claim reimbursement.
</li><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
</li><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor&rsquo;s duty roster, and procedures for booking appointments.
</li><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li><li>Check emails daily, ensuring you respond to queries in a timely manner.
</li><li>Ensure operations are carried out uniformly according to the hospital policies and procedure
</li><li>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
</li><li>Participate in the Hospital training programs.
</li><li>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li><li>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.
</li><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.
</li><li>Ensure that all charges are accurately recorded in the patient&rsquo;s account, reflecting the correct services, dates, and codes.
</li><li>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.
</li><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.
</li><li>Prepare and process patient invoices for services, ensuring accurate charges.
</li><li>Collect co-pays, deductibles, and outstanding balances at the time of service.
</li></ul>Ensure billing practices comply with legal and insurance requirements</div>
 <div>College Degree/Diploma - Any discipline or related fields</div>

Patient Admin Executive

<div><ul><li>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
</li><li>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
</li><li>Appointment management including no-shows, rescheduling of patients and confirmations.
</li><li>Register new patients and ensure the records of current patients are up to date.
</li><li>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
</li><li>Provide claim forms in case the patient wants to claim reimbursement.
</li><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
</li><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor&rsquo;s duty roster, and procedures for booking appointments.
</li><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li><li>Check emails daily, ensuring you respond to queries in a timely manner.
</li><li>Ensure operations are carried out uniformly according to the hospital policies and procedures.
</li><li>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
</li><li>Participate in the Hospital training programs.
</li><li>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li><li>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.
</li><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.
</li><li>Ensure that all charges are accurately recorded in the patient&rsquo;s account, reflecting the correct services, dates, and codes.
</li><li>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.
</li><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.
</li><li>Prepare and process patient invoices for services, ensuring accurate charges.
</li><li>Collect co-pays, deductibles, and outstanding balances at the time of service.
</li></ul>Ensure billing practices comply with legal and insurance requirements.</div>
 <div><ul><li>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
</li><li>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
</li><li>Appointment management including no-shows, rescheduling of patients and confirmations.
</li><li>Register new patients and ensure the records of current patients are up to date.
</li><li>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
</li><li>Provide claim forms in case the patient wants to claim reimbursement.
</li><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
</li><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor&rsquo;s duty roster, and procedures for booking appointments.
</li><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li><li>Check emails daily, ensuring you respond to queries in a timely manner.
</li><li>Ensure operations are carried out uniformly according to the hospital policies and procedures.
</li><li>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
</li><li>Participate in the Hospital training programs.
</li><li>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li><li>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.
</li><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.
</li><li>Ensure that all charges are accurately recorded in the patient&rsquo;s account, reflecting the correct services, dates, and codes.
</li><li>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.
</li><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.
</li><li>Prepare and process patient invoices for services, ensuring accurate charges.
</li><li>Collect co-pays, deductibles, and outstanding balances at the time of service.
</li></ul>Ensure billing practices comply with legal and insurance requirements.</div>
 <div>College Diploma - Any discipline or related fields.</div>

Patient Admin Executive - UAE National

PILATES STUDIO

Location: Abu Dhabi Job Type: Full-time Ladies-Only Pilates Studio &amp; Wellness HubRole Overview A ladies-only Pilates studio and wellness hub is looking for a female receptionist to join the team. The receptionist will be the face of the space, ensuring a warm welcome, smooth daily flow, and excellent client experience.Key Responsibilities<ul><li>Assist in managing class schedules and bookings through Glofox.</li><li>Welcome clients, handle check-ins, and respond to inquiries.</li><li>Prepare basic F&amp;B items (coffee, matcha, juices).</li><li>Supervise and maintain the cleanliness and readiness of all areas.</li><li>Support the sale of packages and memberships by explaining offers and pricing.</li><li>Assist with marketing campaigns, social media activities, and promotions.</li><li>Follow up with clients, gather feedback, and support customer engagement.</li><li>Help organize small events, challenges, and community activities.</li><li>Manage WhatsApp, phone calls, and emails in a professional manner.</li></ul>Requirements<ul><li>Female candidates only (ladies-only space).</li><li>Experience with fitness booking systems (Glofox preferred).</li><li>Strong communication and customer service skills.</li><li>Presentable, organized, proactive, and able to multitask.</li><li>Basic food &amp; beverage preparation skills.</li><li>Friendly, positive, and passionate about wellness and hospitality.</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 per month

Receptionist / Front Desk Coordinator (Female Only)

SJ Abed General Enterprises Ltd.

Job Title: Admin / ReceptionistJob Summary:We're seeking a highly organized and detail-oriented Admin / Receptionist Coordinator to provide administrative support to our team. The successful candidate will be responsible for managing day-to-day administrative tasks, ensuring proper track of check in &amp; check out data &amp; maintaining a high level of organization.Key Responsibilities:- Manage check in &amp; out records in the Camp- Handle correspondence, emails, and phone calls- Maintain accurate records and databases- Prepare reports, presentations, and other documents- Coordinate joining arrangements and schedules- Provide support for events and meetings- Maintain office supplies and inventory- Ensure confidentiality and handle sensitive information with discretionRequirements:- High school diploma or equivalent required; degree in Business Administration or related field preferred- 1-2 years of administrative experience- Excellent communication and organizational skills- Proficient in Microsoft Office and Google Suite- Ability to work independently and as part of a teamSkills:- Time management and prioritization- Attention to detail and accuracy- Excellent communication and interpersonal skills- Ability to maintain confidentiality- Proficient in office software and technologyJob Types: Full-time, PermanentPay: From AED2,000.00 per monthExperience:<ul><li>Catering: 2 years (Required)</li></ul>

Admin Coordinator - Reception

Explore 505+ Medical receptionist in Abu Dhabi this November. Find roles across top companies and apply now to boost your career.