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head of coffee operation manager

Absolute ZERO

Looking for Operation Manager cum Barista is a hybrid role responsible for both the high-level, day-to-day management of a caf&eacute; (operations) and the hands-on preparation of beverages (barista duties). This position ensures that the coffee shop runs smoothly, efficiently, and profitably while maintaining high-quality service standards. Job SummaryThe ideal candidate is a hands-on coffee professional who combines technical skills in specialty coffee preparation with leadership experience in inventory, staff scheduling, and customer service. Key Responsibilities<ul><li>Daily Operations: Oversee opening/closing procedures, ensuring the caf&eacute; is clean, safe, and ready for business.</li><li>Inventory Control: Monitor, order, and manage stock levels for coffee beans, milk, syrups, and other supplies to avoid shortages and manage costs.</li><li>Financial Reporting: Handle cash and point-of-sale (POS) systems, process payments, and prepare daily sales reports.</li><li>Brand Standards: Maintain compliance with food safety, hygiene, and brand SOPs.</li><li>Vendor Relations: Manage relationships with suppliers and handle ordering. Indeed +3</li></ul>2. Barista &amp; Service Duties<ul><li>Beverage Preparation: Expertly craft and serve high-quality hot and cold beverages (espresso, lattes, pour-overs) according to recipes.</li><li>Equipment Maintenance: Operate, clean, and maintain coffee machines, grinders, and brewers.</li><li>Customer Service: Greet customers, take orders, and resolve complaints professionally to ensure a welcoming experience.</li><li>Menu Development: Create and update seasonal menus, including specialty coffee offerings. Indeed +5</li></ul>3. Team Leadership<ul><li>Staff Training: Train, mentor, and supervise junior baristas and service staff on brewing techniques and customer service.</li><li>Scheduling: Create staff rosters and manage shift duties to ensure optimal productivity.</li></ul>Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per month

Head of Coffee Operation Manager

Grill Avenue

Head Barista &ndash; Menu Development &amp; Costing FocusLocation: Dubai Concept: Grill AvenueWe are seeking a highly competent Head Barista with strong expertise in menu development, recipe creation, and beverage costing. This role goes beyond coffee and is not suited for average or routine baristas. We are looking for a professional who can build and manage a complete beverage program from both a quality and commercial perspective.Key Responsibilities<ul><li>Lead the development of the full beverage menu, including:</li></ul>Coffee (hot &amp; iced)Fresh juicesMojitos &amp; mocktailsMilkshakes and specialty cold beverages<ul><li>Create standardized recipes with precise measurements and preparation methods</li><li>Manage drink costing, pricing, margins, and portion control</li><li>Ensure beverages are commercially viable, scalable, and consistent</li><li>Select and recommend ingredients, syrups, pur&eacute;es, milks, and suppliers</li><li>Establish recipe cards, SOPs, and preparation standards</li><li>Train and supervise baristas on recipes, techniques, and service execution</li><li>Collaborate with management on menu engineering and profitability</li><li>Maintain high standards of hygiene, equipment care, and daily operations</li></ul>Requirements<ul><li>Proven experience as a Head Barista or Beverage Lead</li><li>Strong knowledge of coffee extraction, milk texturing, and flavor balance</li><li>Demonstrated experience in fresh juices, mocktails/mojitos, and milkshakes</li><li>Solid background in menu development and beverage costing</li><li>Ability to create drinks that are efficient to execute and profitable</li><li>Experience preparing cost sheets, recipe cards, and SOPs</li><li>Leadership skills with the ability to train and manage a team</li><li>Detail-oriented, structured, and business-minded</li></ul>Important<ul><li>This is not a basic coffee-making role</li><li>Applicants must have menu development and costing experience</li><li>Own visa preferred</li></ul>What We Offer<ul><li>Competitive salary based on experience</li><li>Authority to build and own the beverage program</li><li>Long-term growth within a serious restaurant concept</li></ul>To Apply: Please submit your CV. Only shortlisted candidates will be contacted.Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per month

Head Barista

EATX

<div>
 
 Eatx is a Dubai-grown hospitality group founded by Australian chef Tom Arnel, built around food, people, and sustainability. With a portfolio of 10 brands, including
 
 
 The Guild, Common Grounds, Tom &amp; Serg, Hawkerboi
 
 
 , and more, we create venues that people genuinely enjoy spending time in.
 
 
 Inspired by Australian food + coffee culture and global flavours, our spaces are relaxed, welcoming, and community-focused. At Eatx, our people are at the heart of everything we do. We are a fast-moving, hands-on team that values collaboration, growth, and ownership, and we&rsquo;re always excited to meet passionate hospitality professionals who enjoy working as part of a team.
 
 
 
 
 
 
 Job Summary
 
 
 
 As a Head Waiter at
 
 
 The Guild
 
 
 , you will be part of leading our front-of-house operations to deliver an exceptional experience. This role oversees guest orders, seamless coordination between kitchen and floor teams, and is responsible for delivering outstanding dining atmosphere.
 
 
 
 
 
 
 Main Duties &amp; Responsibilities
 
 
 <ul>
 <li>
 Maintain high standards of service, presentation, and etiquette
 </li>
 <li>
 Resolve guest requests promptly and professionally
 </li>
 <li>
 Train and mentor front-of-house staff
 </li>
 <li>
 Supervise and support the team during shifts
 </li>
 </ul>
 
 
 
 
 
 What We Are Looking For
 
 
 <ul>
 <li>
 Proven experience as Head Waiter in a fine dining restaurant or similar
 </li>
 <li>
 Strong leadership and communication skills
 </li>
 <li>
 Solid knowledge of food, wine, and formal service standards
 </li>
 <li>
 A friendly, customer-oriented personality with the ability to create memorable dining experiences
 </li>
 <li>
 A professional appearance and positive attitude
 </li>
 </ul>
 
 
 
 
 If this feels like a fit, we would love to hear from you!
 
</div>

Head Waiter

Confidential

<div>
 
 
 About the Company
 
 : We are seeking for a detail-oriented Administrator to oversee and streamline the administrative aspects of our facilities.
 
 
 
 
 
 
 About the Role
 
 : We are looking for proactive ,dynamic candidate who can work under pressure. This role involves managing various administrative tasks to ensure the smooth operation of our facilities.
 
 
 
 
 
 
 Compensation package
 
 : 4500 AED/Month
 
 
 
 Benefits
 
 : Insurance/Visa
 
 
 
 We welcome enthusiastic freshers who are eager to begin their careers in the corporate sector to apply and grow with us.
 
 
 
 
 
 
 
 Required Skills
 
 : MS Office 365 Applications, (Autocad &ndash; ideal but not necessary)
 
 
 
 
 
 
 Responsibilities
 
 :
 
 <ul>
 <li>
 Collaborate and review department KPIs, provide quarterly report to section head.
 </li>
 <li>
 Update the APM Department Procedures document as per requirements given by line manager and section head.
 </li>
 <li>
 Assist the Quality &amp; Support section with implementation of new systems and procedures within the department.
 </li>
 <li>
 Support the section with administrative tasks when required.
 </li>
 <li>
 Coordinate with other Business Units and internal departments on various projects and tasks.
 </li>
 <li>
 Support the team with any additional requirements as per section/department requirements and Manager - Quality &amp; Support directions.
 </li>
 <li>
 Track and monitor the progress of all active FM activities daily.
 </li>
 <li>
 Prepare Weekly and monthly work progress presentation to summarize related FM Activities.
 </li>
 <li>
 Plan and schedule meetings to comply with the contractual deliveries and / or adhoc request.
 </li>
 <li>
 Record Minutes of meeting and track progress.
 </li>
 <li>
 Track FM Contracts&rsquo; Status and support in drafting SLAs &amp; KPIs.
 </li>
 <li>
 Track regulatory compliance records and notify the Team prior expiry of certification.
 </li>
 <li>
 Assist in the creation of QR when required.
 </li>
 <li>
 Communicate effectively with vendors, contractors, and internal stakeholders.
 </li>
 <li>
 Follow up with Service Providers / Vendors for collection of monthly reports and validation of supporting documents.
 </li>
 <li>
 Track invoice submission and Purchase orders Status related to FM.
 </li>
 <li>
 Maintain accurate records of facility-related activities and documentation.
 </li>
 <li>
 Address and resolve facility-related issues promptly and efficiently.
 </li>
 <li>
 Collaborate with cross-functional teams to support overall business objectives.
 </li>
 <li>
 Keep familiarized with industry trends and implement best practices for facilities management.
 </li>
 </ul>
 
 
</div>

Administrative Assistant

Esbe restaurants llc

We Are Hiring!!Walk-In InterviewsDay: FridayTimings: 11am-5pmInterview Address: Vego CafeShop # 02, Ground Floor, AI Raffa Building C, Kuwait St. Mankhool, Dubai, U.A.E.Contact: +971585985687Roles &amp; Responsibilities1. Beverage PreparationPrepare high-quality coffee, tea, and specialty beverages according to brand recipes and presentation standards.Operate espresso machines, grinders, blenders, and brewing equipment safely and efficiently.Maintain consistency in taste, portion, temperature, and appearance of all beverages.Create latte art and maintain skills in advanced coffee-making techniques.2. Customer Interaction &amp; ServiceGreet guests warmly and take beverage orders accurately.Explain beverage options, recommend drinks, and promote specialty items.Handle guest complaints regarding beverages with professionalism and coordinate solutions with the supervisor or manager.Prepare takeaway beverages and ensure proper packaging.3.Maintain cleanliness and organization of the barista counter, coffee station, and service area.Ensure all equipment is clean, calibrated, and functioning properly.Follow opening and closing procedures for the bar area, including machine cleaning and stock setup.Properly label and store ingredients such as syrups, milk, coffee beans, and garnishes.4. Stock &amp; Inventory ControlMonitor stock levels of coffee beans, milk, syrups, ice, takeaway cups, and other barista supplies.Inform the supervisor or manager of low stock for timely replenishment.Follow FIFO (first in, first out) for product rotation and reduce wastage.Assist in monthly or weekly inventory checks as required.5. Hygiene, Safety &amp; ComplianceFollow Dubai Municipality hygiene and food safety standards at all times.Ensure all drinks and ingredients are stored at correct temperatures.Maintain personal hygiene, proper grooming, and a clean uniform.Report any maintenance or pest issues immediately.6. Payment &amp; Billing SupportEnter beverage orders accurately into the POS system.Assist with billing, processing payments, and issuing receipts when required.Maintain accuracy during rush hours and ensure correct order delivery.7. Team Support &amp; CoordinationCoordinate with waiters and captains for dine-in drink orders.Communicate clearly with the kitchen regarding special requests (e.g., dairy-free, allergy concerns).Support service staff during busy periods by assisting with tasks like water service or table clearing when needed.Participate in daily briefings and staff training programs.8. Quality Control &amp; StandardsTaste test coffee and beverages at the start of the shift to ensure quality consistency.Ensure the correct coffee grind size, milk texture, and extraction time.Report any inconsistencies in coffee beans or supplies to the manager for immediate action.9. Upselling &amp; Product KnowledgePromote signature drinks, seasonal beverages, and dessert pairings.Maintain strong knowledge of coffee beans, origins, brewing methods, and menu items.Provide recommendations to enhance guest experience and increase sales.10. Additional ResponsibilitiesAssist in setting up beverage stations for catering events when required.Support the Restaurant Manager and ARM with any operational tasks related to beverages.Participate in ongoing training to upgrade barista skills, beverage knowledge, and customer service techniques.Job Type: Full-timePay: AED1,800.00 - AED2,000.00 per monthExperience:<ul><li>Barista: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Barista

Rx Coffee

PROFILES WITHOUT CV WILL NOT BE CONCIDERED MS WORD OR PDF FILE CV SHOULD BE ATTACHEDBarista Job Responsibilities:<ul><li>Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.</li><li>Welcomes customers by determining their coffee interests and needs.</li><li>Educates customers by presenting and explaining the coffee drink menu; answering questions.</li><li>Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.</li><li>Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lungo, caffe latte, and cappuccino.</li><li>Generates revenues by attracting new customers; defining new and expanded services and products.</li><li>Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.</li><li>Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.</li><li>Maintains safe and healthy work environment by following organization standards and sanitation regulations.</li><li>Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.</li><li>Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.</li><li>Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.</li></ul>Job Type: Full-timePay: Up to AED3,000.00 per monthExperience:<ul><li>Barista: 2 years (Required)</li><li>DUBAI: 1 year (Required)</li></ul>

Keolis

<div>To develop strategy and exercise effective leadership in planning, development and management of stations and car parks. Through this, the Passenger Services Manager will contribute to the delivery of a safe, secure, reliable, world-class and customer focused environment within the Passenger Service Department and Dubai Metro.
KEY RESPONSIBILITIES
<ul>
<li>Plan, manage and lead allocated stations resources to deliver a reliable and a high standard of excellent Customer Service within the station and car park environments, and on the services of Dubai Metro.</li>
<li>Plan and manage a safe and secure environments within the station, car park and onboard services.</li>
<li>Ensure that the Lead Assessor, Group Station Supervisors, Station Masters, Station Agents,Customer Service Agents, Car Park Controllers and Car Park Attendants are adequately trained in their particular function and provide additional training and support when necessary.</li>
<li>Monitor service delivery and manage the Lead Assessor, Group Station Supervisors, Station Masters, Station Agents, Customer Service Agents, Car Park Controllers and Car Park Attendants to satisfy the committed performance targets.</li>
<li>Undertake a comprehensive check of all stations to ensure that they are in good order.</li>
<li>Dealing with cash management; ticketing management, metro fines and special events.</li>
<li>Advise the Head of Passenger Services and Operations Director of problems relating to the station and car park service delivery in a proactive and timely manner.</li>
<li>Manage and monitor manning level requirements and rostering for the station team.</li>
<li>Perform and act as Incident Officer and Silver Commander appointed by OCC Duty Manager.</li>
<li>Control and avoid overcrowding in station and on platforms, and ensure that passengers are entering/exiting the station in an orderly manner.</li>
<li>Conduct Level 3/2 Investigations as tasked by the Deputy Head of Passenger Service, Head of Passenger Service, Head of Operations/Head of Safety.</li>
<li>Approve, implement and action improvement measures resulting from investigations and / or operational experience.</li>
<li>Communicate and report details of incidents to Deputy Head of Passenger Service, Head of Passenger Service, senior management and public relations staff.</li>
<li>Contribute to the development and maintenance of standard operating procedures and work instructions with the Deputy of Head of Passenger Service, Head of Passenger Service, broader management team.</li>
<li>Conduct performance reviews, and manage any disciplinary action or grievances for the Group Station Supervisors, Station Masters, Station Agents, Customer Service Agents, Car Park Controllers and Car Park Attendants.</li>
<li>Meeting the Key Performance Indicators according to the targets agreed with the Deputy Head of Passenger Service and Head of Passenger Service.</li>
<li>Responsible for ensuring Group Station Supervisors / Station Masters accommodate customer satisfaction surveys and audits in their Stations and correctly implement the corrective actions to ensure that passenger services are all committed to keeping the benchmark high.</li>
<li>Manage the station staff to ensure the outputs delivered are to an appropriate standard, on time, and within the allocated budget.</li>
<li>Managing staff welfare.</li>
<li>Provide assistance to the training department to deliver training courses.</li>
<li>Ensure the on-going competence of all team members and arrange any training that may be required to ensure up-skilling and continuous development of staff capability.</li>
<li>Lead, manage and motivate the team, including coaching departmental supervisors or team leaders.</li>
<li>Complete annual and mid-year appraisals and identify any sub-standard performance or behaviour and ensure corrective action through employee development plans within the assigned stations.</li>
<li>Provide effective communications and information with internal and external parties in an efficient and timely manner.</li>
<li>Ensure that employees understand how they contribute to departmental and organizational goals.</li>
<li>Comply with all Keolis-MHI SMS Policies and Standard Operating Procedures and all local regional or contract related policies and procedures.</li>
<li>Perform and carry out other duties as instructed / directed by Deputy Head of Passenger Service Head of Passenger Service.</li></ul> 


KNOWLEDGE REQUIRED
<ul>
<li>OCC knowledge of systems and integration of the departments.</li>
<li>Thorough understanding of general station / train operations, Station / train crew management, roster arrangements, station / train operations, general depot working and OCC.</li></ul> 


KEY SKILLS
<ul>
<li>A mature, proactive and responsible approach to work with initiative and problem solving capability.</li>
<li>Ability to liaise in a professional and persuasive manner with staff at all levels in the organization.</li>
<li>Good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment.</li>
<li>Good literacy and numeracy skills required for the role.</li>
<li>Ability to understand complex systems and possess good IT skills.</li>
<li>Strong organisational skills, detail oriented, and the ability to handle multiple priorities.</li>
<li>Values driven and people oriented.</li></ul> 


EXPERIENCE
<ul>
<li>A minimum of 10-12 years of relevant work experience with excellent commercial knowledge and the ability to think within substantially diversified company procedures.</li>
<li>A minimum of 5 years of leading and a team of drivers in providing transport services.</li>
<li>A minimum of 5 years of management experience and/ or Customer Service Management experience and supervising a team of front line staff delivering customer services.</li>
<li>Thorough significant experience of station/ train operations and associated activities.</li>
<li>Ideally has experience of working with Training and Assessment Programs.</li></ul> 


EDUCATIONAL AND PROFESSIONAL QUALIFICATION
<ul>
<li>Ideally a degree holder or high diploma of post-secondary education in a related discipline and/or relevant professional qualification;</li>
<li>Preferably a certified passenger train driver (Train).</li></ul></div>

Passenger Services Manager

Explore 4782+ Head of coffee operation manager in Dubai this March. Find roles across top companies and apply now to boost your career.

4782 head of coffee operation manager jobs In Dubai

Head of Coffee Operation Manager

Head Barista

Head Waiter

Administrative Assistant

Barista

Barista

Passenger Services Manager