product manager

group product manager

assistant product manager

general manager - product managment Jobs in Mumbai

general manager - product managment

head of marketing

head of product management ai

Pepper

<div>
 
 At Pepper Content (www.peppercontent.io), we are building a powerful experience of automating enterprise marketing services like SEO, Social Media, and several other marketing channels with a Human + AI Agentic Workflow. We work with over 250+ large enterprise customers like Amazon, Unilever, Google, Atlassian, Instacart, and the likes.
 
 
 
 
 
 This platform will be like a 'Zapier for Marketing Services' where we will automate workflow management and build custom enterprise models for our customers. Our core focus will be on SEO + Content to start with and then expand to social media where we will be automating and improving workflow efficiencies through a 'Service as a Software' AI agent.
 
 
 
 
 
 To facilitate all our ambitions, we are looking for an experienced Director of Product who has an eye for product vision and an innovative mind to develop them. We are looking for someone who comes from an enterprise-focused background is keen to invest their time in working with an enterprise services business and has the patience to drive transformational change in how they operate through our platform. It's a long-term role and we need this person to be able to understand business operations deeply and patiently and then replicate workflows in a scalable manner.
 
 
 
 
 
 
 This role will be based out of Pepper's Mumbai Office (Andheri East)
 
 
 
 
 
 
 
 Job Responsibilities -
 
 
 
 
 
 <ul>
 <li>
 You will drive product development for this product area from concept to launch with successful iteration in a fast-paced customer customer-obsessed organization with an emphasis on written communication to convey product concepts and updates
 </li>
 <li>
 You will create product specs to crisply identify problems, set goals, and define success metrics to help design and engineering teams develop products
 </li>
 <li>
 You'll lead the definition &amp; design of core technologies, developer interfaces, and end-user experiences for our copilot platform.
 </li>
 <li>
 You will deconstruct complex problems by utilizing your technical depth and a data-influenced approach including a steady data diet of product usage to inform roadmap
 </li>
 <li>
 Understand content creation nuances and build AI-based smart product flows to craft a revolutionary user experience for the use case
 </li>
 <li>
 Design tweaks to increase activation and adoption funnel
 </li>
 <li>
 Devise smart automation in the content lifecycle using GenAI technologies
 </li>
 <li>
 Practice build vs buy and identify opportunities to collaborate with third parties for adding effective and scalable product features and functionalities
 </li>
 </ul>
 
 
 
 
 
 What You Bring To The Table
 
 
 
 
 
 <ul>
 <li>
 You are an experienced and accomplished Director of Product with 12+ years of experience and have successfully launched Enterprise products (SaaS/Services)
 </li>
 <li>
 You have founded software companies in the past and played a hybrid role in technical and business aspects of the business.
 </li>
 <li>
 You are an expert in deconstructing complex problems, annotating &amp; understanding patterns, and taking a data-driven approach to finding solutions.
 </li>
 <li>
 You are a strong writer who can consistently write clearly and concisely about new product concepts, operations, and plans.
 </li>
 <li>
 Collaborate with Persuasiveness rather than authority
 </li>
 <li>
 You are someone deeply curious and a fast learner &ndash; eager to understand the technology behind new products, conduct your own academic &amp; competitive research.
 </li>
 <li>
 You have strong familiarity with APIs, authentication, and integrations.
 </li>
 <li>
 You are have experience building enterprise products that required 3rd party platform integrations
 </li>
 <li>
 You have a proven track record of taking ownership of product goals and delivering against them
 </li>
 <li>
 You have sound framework for when to iterate, when to discard, and when to scale products
 </li>
 <li>
 You have the skills needed to take input from multiple sources, crystallize clear priorities, and communicate them effectively.
 </li>
 <li>
 You feel most at home working hand-in-hand with data science, engineering, user experience, and customer success teams.
 </li>
 <li>
 You are an effective communicator, you pay attention to the finer details, and you empathize with customers and stakeholders and build meaningful relationships
 </li>
 <li>
 You are curious and bring genuine excitement to learn new subject areas and are comfortable being scrappy as and when needed
 </li>
 </ul>
 
 
</div>

Head of Product Management (AI)

FanCode

<div>
 FanCode is India&rsquo;s premier digital sports destination, dedicated to delivering a best-in-class experience for fans across live and non-live sports. Launched in March 2019 by industry veterans Yannick Colaco and Prasana Krishnan, FanCode has reached over 160 million users. The platform features a wide array of global and domestic sporting leagues, in partnership with leading sports associations. FanCode offers interactive live streaming through industry-first subscription models, including Match, Bundle, and Tour Passes, as well as monthly and annual plans at accessible price points. Some of the marquee properties include La Liga, Formula 1, MotoGP, cricket leagues from around the globe including CPL, Super Smash amongst others.
 
 
 Dream Sports, India&rsquo;s leading Sports Technology company, is the parent company of FanCode, with brands such as Dream11, and DreamSetGo in its portfolio.
 
 
 
 About the role:
 
 
 
 <ul>
 <li>
 As a Monetisation Product Manager at FanCode, you will drive strategy and execution across pricing, packaging, subscriptions, and payments to maximise revenue, ARPU, and user retention.
 </li>
 <li>
 You&rsquo;ll own end-to-end monetisation initiatives, ensuring seamless user journeys while enabling scalable growth in India and global markets.
 
 
 </li>
 </ul>
 
 What you'll do:
 
 
 
 <ul>
 <li>
 Define and execute the monetisation roadmap across subscriptions, passes, rewards, and partnerships.
 </li>
 <li>
 Design pricing and packaging experiments to optimise conversion, retention, and lifetime value.
 </li>
 <li>
 Lead growth experiments (A/B tests, funnel optimisations, promo campaigns) to improve revenue metrics.
 </li>
 <li>
 Build and scale payments infrastructure across cards, UPI, wallets, and in-app purchases with focus on compliance and cost efficiency.
 </li>
 <li>
 Collaborate with Engineering, Data, Design, and Finance to deliver frictionless user experiences.
 </li>
 <li>
 Enable global expansion with localized pricing, multi-currency support, and regulatory compliance.
 </li>
 <li>
 Manage and optimize relationships with payment partners.
 
 
 </li>
 </ul>
 
 Must haves:
 
 
 
 <ul>
 <li>
 5+ years in product management with focus on monetisation, pricing, or payments.
 </li>
 <li>
 Proven success in building and scaling revenue-driving products.
 </li>
 <li>
 Strong analytical skills; experience with funnel analysis and experimentation.
 </li>
 <li>
 Skilled stakeholder management across internal and external teams.
 </li>
 <li>
 Familiarity with payment systems, in-app purchases, and wallets.
 
 
 </li>
 </ul>
 
 Good to haves:
 
 
 
 <ul>
 <li>
 Strategic thinker who converts business goals into product outcomes.
 </li>
 <li>
 Strong execution in fast-paced, high-growth environments.
 </li>
 <li>
 Demonstrated ability to identify user problems and collaborate on delivering user-centric solutions.
 </li>
 <li>
 Experience with global markets, compliance, and payments ecosystems.
 </li>
 <li>
 Hands-on with LLMs, prompt engineering, and applying AI capabilities to product use cases.
 </li>
 <li>
 Experience in building data driven insights with SQL.
 
 
 </li>
 </ul>
 Dream Sports , India&rsquo;s leading sports technology company, powers the fan journey for 300 million sports fans across entertainment, content, gaming, travel, AI, and grassroot sports development. Its portfolio includes Dream11 , a sports entertainment platform; FanCode , India&rsquo;s digital sports destination; DreamSetGo , India&rsquo;s premium sports travel and experiences platform; Dream Cricket, an AAA mobile sports game; Dream Horizon , our battle-tested tech, now open-sourced &amp; free for all; Dream Sports AI, reimagining sports with AI, and Dream Money, empowering every Indian to grow their net-worth. The company is also home to the Dream Sports Foundation , its philanthropic arm.
 
 
 Founded in 2008 by Harsh Jain and Bhavit Sheth, Dream Sports is headquartered in Mumbai.
 
 
 Checked out Dream Locker Room yet? Head over to our official blog to get a glimpse into our culture, and how we &lsquo;Make Sports Better&rsquo;, together.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Product Manager - Subscriptions

YES BANK

<div>
 
 Job Title:
 
 Product Head
 
 
 
 Functional Title:
 
 Product Head
 
 
 
 Grade:
 
 G4
 
 
 
 Management Band:
 
 Middle Management
 
 
 
 Business Unit:
 
 Commercial &amp; Retail Assets Division
 
 
 
 Department:
 
 Product
 
 
 
 Location:
 
 YBH, Mumbai
 
 
 
 Reporting To:
 
 Business Head / Business Manager
 
 
 
 Direct Reports:
 
 3&ndash;4
 
 
 
 Role Summary
 
 
 
 The Product Head is responsible for managing the product lifecycle and driving business outcomes through strategic planning, product development, and supporting the sales force. This is a leadership role requiring team management, stakeholder engagement, and alignment with organizational objectives to ensure growth and profitability.
 
 
 
 Key Responsibilities
 
 
 
 
 Strategic / Managerial Responsibilities
 
 
 
 <ul>
 <li>
 Design and implement strategies to drive business for assigned products.
 </li>
 <li>
 Conduct periodic reviews and update strategies to meet Business Unit objectives.
 </li>
 <li>
 Collaborate with leadership to align product goals with organizational vision.
 
 
 </li>
 </ul>
 
 Core Responsibilities
 
 
 
 <ul>
 <li>
 Lead product planning, development, and marketing initiatives.
 </li>
 <li>
 Ensure products meet customer needs and market demands.
 </li>
 <li>
 Drive business growth through product enhancements and new product incubation.
 </li>
 <li>
 Streamline processes for improved efficiency and ease of doing business.
 </li>
 <li>
 Maintain an ideal mix of product lines and portfolio quality.
 </li>
 <li>
 Monitor market trends and take corrective/preventive actions.
 </li>
 <li>
 Oversee training programs for sales teams on product features and processes.
 </li>
 <li>
 Track and review team performance against defined targets.
 
 
 </li>
 </ul>
 
 People Management
 
 
 
 <ul>
 <li>
 Set and monitor performance goals for self and team.
 </li>
 <li>
 Identify development needs and create learning plans for team members.
 </li>
 <li>
 Coach, mentor, and build knowledge within the team on processes, regulations, and best practices.
 </li>
 <li>
 Foster a culture of continuous improvement and professional development.
 
 
 </li>
 </ul>
 
 Risk &amp; Internal Control
 
 
 
 <ul>
 <li>
 Ensure compliance with internal controls and risk management frameworks.
 </li>
 <li>
 Drive sourcing mix across different channels and customer segments.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Knowledge &amp; Experience
 
 
 
 <ul>
 <li>
 Minimum: Bachelor&rsquo;s degree in any field
 </li>
 <li>
 Preferred: Master&rsquo;s degree
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 12&ndash;15 years of experience in Banking/NBFCs.
 </li>
 <li>
 At least 8&ndash;10 years in product management and leadership roles.
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong strategic thinking and business acumen.
 </li>
 <li>
 Expertise in product lifecycle management.
 </li>
 <li>
 Excellent stakeholder management and communication skills.
 </li>
 <li>
 Ability to lead and motivate teams.
 </li>
 <li>
 Knowledge of market trends and regulatory requirements.
 </li>
 </ul>
</div>

Product Head

<div>
 FanCode is India&rsquo;s premier digital sports destination, dedicated to delivering a best-in-class experience for fans across live and non-live sports. Launched in March 2019 by industry veterans Yannick Colaco and Prasana Krishnan, FanCode has reached over 160 million users. The platform features a wide array of global and domestic sporting leagues, in partnership with leading sports associations. FanCode offers interactive live streaming through industry-first subscription models, including Match, Bundle, and Tour Passes, as well as monthly and annual plans at accessible price points. Some of the marquee properties include La Liga, Formula 1, MotoGP, cricket leagues from around the globe including CPL, Super Smash amongst others.
 
 
 Dream Sports, India&rsquo;s leading Sports Technology company, is the parent company of FanCode, with brands such as Dream11, and DreamSetGo in its portfolio.
 
 
 Role Overview:
 
 
 We are building a next-generation, high-performance video platform that powers live sports streaming at massive scale. As a Backend Engineer in the Video Engineering team, you will design and build distributed systems that handle real-time ingest, encoding, packaging, storage, and delivery of live video to millions of fans.
 
 
 You will work across AWS Media Services and Cloud, GCP cloud, and internal video platform components including our custom video stack. This role is ideal for engineers who enjoy solving deep technical challenges in video systems, distributed backend architectures, and real-time data flows.
 
 
 
 What you'll do:
 
 
 
 <ul>
 <li>
 Collaborate with Video Operations, Player, and Platform teams to ensure reliability, observability, and world-class streaming quality.
 </li>
 <li>
 Being part of a lean backend team which has streamed over 50,000 hours of live content.
 </li>
 <li>
 Building high performance and scalable software platforms for a global product
 </li>
 <li>
 Developing and owning product components &ndash; from inception to production to scaling up, supporting new requirements, re-architectures
 </li>
 <li>
 Work with leaders in Product and Engineering to drive and implement platform and product vision
 </li>
 <li>
 Continuously discover, evaluate, and implement new technologies to improve development efficiency
 
 
 </li>
 </ul>
 
 Must haves:
 
 
 
 <ul>
 <li>
 4&ndash;7 years of backend engineering experience using Java, Go, Node.js, or equivalent.
 </li>
 <li>
 Strong understanding of distributed systems, concurrency, memory-efficient programming, and performance optimization.
 </li>
 <li>
 Experience building REST APIs, microservices, and containerized services (Docker/Kubernetes).
 </li>
 <li>
 Strong SQL and NoSQL database knowledge.
 </li>
 <li>
 Solid debugging skills in cloud-native environments (logs, metrics, tracing).
 
 
 </li>
 </ul>
 
 Good to have:
 
 
 
 <ul>
 <li>
 Experience with AWS Media Services (MediaConnect, MediaLive, MediaConvert, CloudFront).
 </li>
 <li>
 Experience with live video encoders or other broadcast encoding systems.
 </li>
 <li>
 Knowledge of SRT, RTMP, WebRTC ingest pipelines.
 </li>
 <li>
 Experience building high-throughput real-time systems (video, gaming, trading, messaging, etc.).
 </li>
 <li>
 Familiarity with packaging workflows, manifest editing, and SSAI-related concepts.
 </li>
 <li>
 Exposure to QoE and perceptual quality metrics: VMAF, PSNR, SSIM, NR-VQA.
 </li>
 <li>
 Interest in sports broadcasting, low-latency workflows, or automation tooling.
 </li>
 <li>
 Passion for sports is a bonus.
 
 
 </li>
 </ul>
 Dream Sports , India&rsquo;s leading sports technology company, powers the fan journey for 300 million sports fans across entertainment, content, gaming, travel, AI, and grassroot sports development. Its portfolio includes Dream11 , a sports entertainment platform; FanCode , India&rsquo;s digital sports destination; DreamSetGo , India&rsquo;s premium sports travel and experiences platform; Dream Cricket, an AAA mobile sports game; Dream Horizon , our battle-tested tech, now open-sourced &amp; free for all; Dream Sports AI, reimagining sports with AI, and Dream Money, empowering every Indian to grow their net-worth. The company is also home to the Dream Sports Foundation , its philanthropic arm.
 
 
 Founded in 2008 by Harsh Jain and Bhavit Sheth, Dream Sports is headquartered in Mumbai.
 
 
 Checked out Dream Locker Room yet? Head over to our official blog to get a glimpse into our culture, and how we &lsquo;Make Sports Better&rsquo;, together.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

SDE 2 - Backend

NymbleUp

<div>
 
 
 About NymbleUp
 
 
 
 
 NymbleUp is a fast-growing B2B SaaS platform working with leading retail brands across India and global markets. We solve complex operational challenges through AI, automation, and real-time intelligence across workforce management, demand planning, video analytics, and retail operations.
 
 
 
 
 We are looking for a Product / Project Manager who can translate customer needs into scalable solutions, collaborate cross-functionally, and drive product execution with speed, clarity, and ownership.
 
 
 
 
 Role Overview
 
 
 
 
 As a Product / Project Manager at NymbleUp, you will own product discovery, customer engagement, roadmap execution, and cross-functional coordination. You will work closely with engineering, design, sales, support, and leadership teams to deliver business outcomes.
 
 
 
 
 This role is ideal for someone who is tech-aware, customer-obsessed, execution-oriented, and excited to leverage AI tools to accelerate delivery.
 
 
 
 
 Key Responsibilities
 
 
 <ol>
 <li>
 
 Customer Understanding &amp; Requirement Gathering
 
 </li>
 </ol>
 
 
 
 
 
 Engage frequently with customers and internal stakeholders to understand workflows, pain points, and enhancement needs.
 
 
 
 
 Translate insights into structured requirements, PRDs, user journeys, and specs.
 
 
 
 
 Conduct product reviews, demos, and requirement validation sessions.
 
 
 <ol>
 <li>
 
 Product Execution &amp; Cross-Functional Ownership
 
 </li>
 </ol>
 
 
 
 
 
 Work closely with frontend, backend, and mobile engineering teams to scope, refine, and deliver product features.
 
 
 
 
 Drive sprint planning, backlog prioritization, and development tracking.
 
 
 
 
 Ensure clarity of requirements, acceptance criteria, and quality expectations throughout the lifecycle.
 
 
 <ol>
 <li>
 
 Product Launch &amp; Iteration
 
 </li>
 </ol>
 
 
 
 
 
 Produce high-quality PRDs, workflows, and release docs for new products/features.
 
 
 
 
 Prioritize scope and manage trade-offs to ensure timely and impactful releases.
 
 
 
 
 Coordinate testing, enablement, customer rollouts, and feature adoption tracking.
 
 
 <ol>
 <li>
 
 Intelligent Use of AI Tools
 
 </li>
 </ol>
 
 
 
 
 
 Leverage AI / GenAI tools for drafting PRDs, UX flows, wireframes, release notes, testing scripts, and user docs.
 
 
 
 
 Use automation and AI-driven insights to accelerate delivery, decision-making, and documentation.
 
 
 
 
 Required Skills &amp; Experience
 
 
 
 
 4+ years of experience in Product Management, Project Delivery, or Business Analysis in a SaaS/tech environment.
 
 
 
 
 Strong technology understanding with customer-first &amp; business-first thinking.
 
 
 
 
 Experience working hands-on in fast-paced start-up environments.
 
 
 
 
 Curiosity about metrics, execution processes, user behaviors, and industry trends.
 
 
 
 
 Demonstrated ability to solve complex problems with structured thinking and attention to detail.
 
 
 
 
 Analytical and data-driven approach to decision-making.
 
 
 
 
 Energetic self-starter who can work independently and own outcomes.
 
 
 
 
 Preferred Qualifications (Nice to Have)
 
 
 
 
 Background in retail, workforce tech, video analytics, automation, or enterprise SaaS.
 
 
 
 
 Experience with Agile/Scrum tools (e.g., Jira, Clubhouse, Linear).
 
 
 
 
 Exposure to UI/UX tools (Figma, Whimsical) or GenAI based product design tools.
 
 
 
 
 Understanding of APIs, cloud platforms, or system integrations.
 
 
 
 
 Experience working with AI-enabled products or automation initiatives.
 
 
 
 
 What We Offer
 
 
 
 
 Ownership-driven culture, rapid learning, and meaningful customer impact.
 
 
 
 
 Opportunity to work with global brands shaping modern retail and automation.
 
 
 
 
 Collaborative environment with product-first and tech-first leadership.
 
 
 
 
 Ability to experiment with cutting-edge AI tools and influence product direction.
 
 
 
 
 
 
 
 Location
 
 
 
 
 Mumbai
 
 
 
 
 Remote Work Policy
 
 
 
 
 In office - WFH flexibility
 
 
 
 
 CTC
 
 
 
 
 ₹12L &ndash; ₹16L annually
 
 
 
 
 
 
 
 
</div>

Sr. Product Manager

Smooth Professional

<div>
 
 A compute business only scales as fast as its supply chain.
 
 
 
 
 
 The company is building a high-density, AI-ready data center platform and is seeking a
 
 Head of Procurement
 
 who understands that execution risk sits in long-lead items, contracts, and vendor dependencies.
 
 
 
 
 
 This is a senior, hands-on leadership role. The Head of Procurement will own the entire data center procurement stack &mdash; from land and power through to transformers, chillers, racks, and GPUs &mdash; ensuring cost discipline, delivery certainty, and long-term scalability.
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Owns the end-to-end procurement strategy across the full data center value chain: civil, electrical, mechanical, and IT infrastructure.
 </li>
 <li>
 Leads large-capex sourcing and contracting for long-lead items including transformers, switchgear, generators, chillers, CRAC/CRAH units, cabling, racks, servers, and GPUs.
 </li>
 <li>
 Designs and manages the vendor ecosystem, including OEMs, EPCs, power and energy providers, fiber partners, and advanced cooling suppliers.
 </li>
 <li>
 Develops cost models, drives price discovery, and leads negotiations to optimize $/MW, $/rack, and total cost of ownership.
 </li>
 <li>
 Structures contracts to ensure predictable delivery timelines through penalties, forward capacity reservations, and risk-sharing mechanisms.
 </li>
 <li>
 Oversees inventory strategy, spares planning, and risk management to mitigate supply-chain disruptions.
 </li>
 <li>
 Leads sustainability and energy procurement initiatives, including renewables, microgrids, and long-term PPAs.
 </li>
 <li>
 Establishes procurement governance, dashboards, and documentation designed to scale from initial MW deployments to hundreds of MW.
 </li>
 </ul>
 <li>
 </li>
 
 Candidate Profile
 
 <ul>
 <li>
 Has led procurement in a data center, cloud, telecom, or similarly capex-intensive infrastructure environment.
 </li>
 <li>
 Brings deep understanding of long-cycle procurement, regulatory requirements, and supply-chain risk in infrastructure projects.
 </li>
 <li>
 Demonstrates strong commercial acumen with a proven track record in contract negotiation, vendor leverage, and cost control.
 </li>
 <li>
 Is comfortable operating in fast-paced, build-and-scale environments with high execution pressure.
 </li>
 <li>
 Is capable of building procurement systems and vendor relationships that scale predictably and efficiently.
 </li>
 </ul>
 
 
</div>

Head of Procurement

KGK Group

<div>
 
 
 Title: Chief Technology Officer (CTO)
 
 
 
 
 Reporting to: CEO / Director of Growth
 
 
 
 
 Location: Surat
 
 
 
 
 Type: Full‑time
 
 
 
 
 
 
 
 Role summary
 
 
 
 
 The Chief Technology Officer (CTO) will lead all technology initiatives for an IT company focused on the diamonds business, with a strong emphasis on AI, BI/analytics, infrastructure modernization, and cloud migration. The CTO will translate business growth directions from the CEO / Growth Director into executable technology roadmaps and deliver measurable outcomes across products, platforms, and internal systems.&ZeroWidthSpace;
 
 
 
 
 
 
 
 Key responsibilities
 
 
 
 
 Define and own the technology vision and roadmap for the diamond&rsquo;s domain, aligned with business growth, digital transformation, and profitability goals.&ZeroWidthSpace;
 
 
 
 
 Lead AI and data/BI initiatives (forecasting, pricing, grading/quality analytics, recommendation engines, process automation) that create competitive advantage and improve operational efficiency.&ZeroWidthSpace;
 
 
 
 
 Translate directions from the Growth Director / CEO into clear technology programs, milestones, and KPIs, and provide regular progress, risk, and benefit realization updates.&ZeroWidthSpace;
 
 
 
 
 Architect and oversee enterprise data platforms, data governance, and integration between ERP, inventory, manufacturing, CRM, e‑commerce, and lab systems.&ZeroWidthSpace;
 
 
 
 
 Design and execute the cloud migration strategy (assessment, roadmap, security, tools, cutover plans) ensuring business continuity, scalability, and cost optimization.&ZeroWidthSpace;
 
 
 
 
 Oversee on‑premise and cloud infrastructure (servers, networks, storage, endpoints) to ensure reliability, performance, and security across offices and production locations.&ZeroWidthSpace;
 
 
 
 
 Drive hardware refresh and modernization (production‑floor devices, scanners, imaging/grading systems, end‑user devices, and network gear) in line with security and performance standards.&ZeroWidthSpace;
 
 
 
 
 Establish and enforce robust cybersecurity, data protection, backup/DR, and access control practices across on‑prem and cloud environments.&ZeroWidthSpace;
 
 
 
 
 Build and lead a high‑performing technology team, including hiring, mentoring, performance management, and vendor/partner governance.&ZeroWidthSpace;
 
 
 
 
 Evaluate and manage external technology partners (cloud providers, AI platforms, ERP/CRM vendors, diamond‑tech vendors) to accelerate delivery and innovation.&ZeroWidthSpace;
 
 
 
 
 Implement strong IT governance, documentation, and change‑management processes balancing speed of innovation with stability and compliance.&ZeroWidthSpace;
 
 
 
 
 Additional responsibilities &ndash; organization, AI, and SDLC
 
 
 
 
 Redesign the IT organization structure and compensation model, including moving the team to a performance‑linked variable pay structure tied to clear, measurable KPIs and project outcomes.&ZeroWidthSpace;
 
 
 
 
 Drive adoption of AI‑powered tools in development, testing, DevOps, support, and analytics to significantly improve productivity and enable a leaner engineering team over time without compromising delivery quality.&ZeroWidthSpace;
 
 
 
 
 Standardize and enforce a company‑wide SDLC, including coding standards, branching strategy, code reviews, CI/CD, testing levels, documentation, and release management for all products and projects.&ZeroWidthSpace;
 
 
 
 
 Establish continuous improvement loops (metrics, retrospectives, tooling reviews) to systematically remove waste from the SDLC and optimize capacity, cost, and quality.&ZeroWidthSpace;
 
 
 
 
 
 
 
 Required qualifications
 
 
 
 
 15&ndash;18+ years of experience in technology leadership roles, including 5+ years as Architect / Head of Technology / CTO.&ZeroWidthSpace;
 
 
 
 
 Strong background in enterprise application design, data platforms, and integrations, with hands‑on exposure to AI/ML or advanced analytics projects.&ZeroWidthSpace;
 
 
 
 
 Proven track record of leading cloud migration or hybrid‑cloud transformations (AWS/Azure/GCP) in mid‑size or enterprise environments.&ZeroWidthSpace;
 
 
 
 
 Experience managing infrastructure and hardware (data centres, networks, endpoints) along with cloud platforms.&ZeroWidthSpace;
 
 
 
 
 Domain experience in diamonds, jewellery, gems, luxury retail, or manufacturing/supply‑chain intensive businesses is highly desirable.&ZeroWidthSpace;
 
 
 
 
 Strong stakeholder management and communication skills, with the ability to work closely with business leadership and non‑technical teams.&ZeroWidthSpace;
 
 
 
 
 Strategic and hands‑on; comfortable switching between architecture/roadmap and practical problem solving.&ZeroWidthSpace;
 
 
 
 
 Outcome‑oriented with a bias for execution, measurement, and continuous improvement.&ZeroWidthSpace;
 
 
 
 
 Comfortable in fast‑growing, entrepreneurial environments and able to set up processes, standards, and teams from scratch.
 
 
 
 
 
 
 
 
</div>

Chief Technology Officer

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