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head workshop general services oq8

OQ Chemicals

<div><div><div><div><div><div><b>Job Title</b></div><div><b><br>
</b></div></div><div><div>Team Leader &ndash; IT Infrastructure &amp; Cloud</div></div><div><br>
<div><b>
Function</b></div></div><div><br>
<div>
Information &amp; Digital Services</div></div></div><div><br>
<div>
<div><b>Stream</b></div></div><div><br>
<div>
IDS &amp; Facility<br>
</div></div></div><br>
<div><div><div><b>Location</b></div></div><div><br>
<div>
Oman - Duqm</div></div><div><br>
<div><b>
Budget control</b></div></div><div><br>
<div>
*OPEX and/or CAPEX and/or Revenue amount as relevant*</div></div></div><div><br>
<div>
<div><b>Reporting to</b></div></div><div><br>
<div>
Head, IT Operation</div></div><div><br>
<div><b>
Direct reports</b></div></div><div><br>
<div>
TBD<br>
</div></div></div><br>
<div><div><div><b>Job purpose</b></div><br>
<div><b>
</b></div><div>The Team Leader, IT Network &amp; Infrastructure is responsible for leading and governing IT Infrastructure, IT Network, and IT Service Desk functions, ensuring secure, reliable, and high-performing enterprise IT services across on-premises, cloud, and hybrid environments. The role drives availability, scalability, and disaster recovery readiness while ensuring efficient end-user support, seamless connectivity, and continuity of business-critical operations.</div><br>
<div></div>
<div>
The position will act in accordance with the OQ8&rsquo;s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Omani&rsquo;s government &amp; other legal justifications, and best international practices in consonance with national objectives.</div></div></div><div><br>
<div>
<div><b>Infrastructure &amp; Cloud:</b></div>
<div>
Lead the architecture, design, and operations of enterprise infrastructure across on-premises, cloud, and hybrid environments, ensuring scalability, security, high availability, and disaster recovery readiness.</div><br>
<div></div>
<div><b>
Identity &amp; Security:</b></div>
<div>
Oversee identity and access management (AD, Azure AD/Entra ID), ensuring secure, compliant access control and governance across all platforms.</div><br>
<div></div>
<div><b>
Virtualization &amp; Data Center:</b></div>
<div>
Manage compute, virtualization (VMware), storage, and data center technologies, including capacity planning, lifecycle management, and performance optimization.</div><br>
<div></div>
<div><b>
Backup &amp; Disaster Recovery:</b></div>
<div>
Ensure robust backup, recovery, and disaster recovery capabilities aligned with RPO/RTO targets, including regular testing and compliance with regulatory requirements.</div><br>
<div></div>
<div><b>
Networking:</b></div>
<div>
Oversee enterprise network infrastructure, ensuring resilient, secure, and high-performing connectivity across all environments.</div><br>
<div></div>
<div><b>
Operating Systems &amp; Platforms:</b></div>
<div>
Manage Windows and Linux environments, supporting performance, patching, and hybrid platforms including containers where applicable.</div><br>
<div></div>
<div><b>
Service Desk &amp; IT Operations:</b></div>
<div>
Lead IT Service Desk operations, ensuring efficient incident and request management, high service quality, SLA compliance, and a strong end-user experience.</div><br>
<div></div>
<div><b>
Governance &amp; Vendor Management:</b></div>
<div>
Act as the technical escalation point, manage vendors and service providers, define SLAs and operational models, and ensure successful delivery of infrastructure initiatives.</div></div></div><div><br>
<div>
<div><b>Key interactions</b></div>
<div>
Internal: Corporate Services and all OQ8 Functions</div>
<div>
External: Staffing specialized Contractors, Vendors &amp; Suppliers</div></div></div><div><br>
<div>
<div><b>Notable Working Conditions. </b>Office environment, intensive computer screen use, sporadic visits to operation site.</div></div></div><div><br>
<div>
<div><b>Education requirements</b></div></div><div><br>
<p>
Minimum Qualifications for this position is a Bachelor&rsquo;s degree in Engineering - Computer Science, Information Technology, or related field.</p></div></div><div><br>
<div>
<div><b>Language</b></div></div><div><br>
<div>
Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)<br>
</div></div></div><br>
<div><div><div><b>Background and experience</b></div></div><div><br>
<div><b>
Competencies and skills</b></div></div></div><p></p><div><div><br>
<ul>
<li>Minimum 10+ years in IT infrastructure within large enterprise setup. Experience in Oil &amp; Gas sector is good to have, or relevant Field</li>
<li>5+ years in a senior/lead role covering data centre, cloud/hybrid, identity, networking, virtualization, storage, and HA/DR ready environments.</li>
<li>Proven experience designing and operating highly available, resilient infrastructure aligned to RPO/RTO targets.</li>
<li>Hands on expertise in Microsoft AD/Azure AD, VMware, Azure IaaS, SAN/NAS/Tape, Networking, Windows &amp; Linux, and Enterprise Backup.</li>
<li>Experience leading teams, managing multiple vendors, and supporting 24&times;7 mission critical services.</li>
<li>IT Service Management Experience(ITIL-based): Applying basic ITIL processes (incident, request, change), to managing service performance and SLAs, and ultimately leading and optimizing end-to-end IT service delivery aligned with business objectives.</li></ul><br>
</div>
<div><p>Soft &amp; Leadership:
</p><ul><li>Strong people leadership and team management capability.</li>
<li>Clear, confident communication and stakeholder engagement across technical and business teams.</li>
<li>Strategic and analytical thinker with sound commercial awareness.</li>
<li>Ability to lead multiple initiatives in complex, 24&times;7 operational environments.</li>
<li>Strength in relationship building, cross‑functional collaboration, and vendor interaction.</li>
<li>Effective business and process analysis translating requirements into infrastructure outcomes.</li>
<li>Excellent problem‑solving, organization, and decision‑making skills under pressure.</li>
</ul>
<p>Core Competencies:
</p><ul><li>Strategic leadership</li>
<li> Strong in Building IT infrastructure.</li>
<li>High availability and disaster recovery mindset.</li>
<li>Strong analytical and problem-solving ability.</li>
<li>Ability to operate in complex enterprise and shared services environments.</li>
<li>Excellent communication and stakeholder engagement.</li>
<li>Infrastructure project delivery and execution (planning, coordination, delivery).</li>
<li>Structured systems analysis and infrastructure design.</li>
<li>Data centre and advanced infrastructure technical depth.</li>
<li>Contract and vendor management (review, governance, delivery oversight).</li>
<li>Quality‑driven execution with adherence to IT best practices and accuracy.</li></ul></div></div></div></div></div><p></p>

Team Leader, IT Infrastructure & Cloud - OQ8

<p>Yousif Mohammed Abdullah Al Manwari</p><p>Al Suwaiq, North Al Batinah, Oman</p><p>+968 972572980</p><p>xxyoosifxx@gmail.com</p><p>Omani Driving License</p><p>Professional Summary</p><p>Motivated Mechanical Engineering Diploma graduate from the University of Technology and Applied Sciences (UTAS). Passionate about mechanical engineering, maintenance, and automotive systems. Possess strong practical knowledge gained through academic workshops, engineering projects, and hands-on experience with vehicles. Skilled in CAD software, problem-solving, and adapting quickly to new work environments. Eager to contribute to a professional organization while continuously developing technical and practical skills.</p><p>Education</p><p>Diploma in Mechanical Engineering</p><p>University of Technology and Applied Sciences (UTAS)</p><p>Graduation Year: 2026</p><p>Technical Skills</p><p>* SolidWorks (Advanced)</p><p>* AutoCAD (Advanced)</p><p>* Mechanical Design</p><p>* Mechanical Maintenance</p><p>* Mechanical Workshop Practices</p><p>* Engineering Drawing Interpretation</p><p>* Use of Mechanical Tools and Measuring Instruments</p><p>* Automotive Mechanical Systems</p><p>* Basic Preventive Maintenance</p><p>* Microsoft Office (Word, Excel, PowerPoint)</p><p>Professional Skills</p><p>* Strong analytical and problem-solving skills</p><p>* Ability to identify and resolve mechanical issues efficiently</p><p>* Fast learner with excellent adaptability</p><p>* Teamwork and collaboration</p><p>* Effective communication skills</p><p>* Time management</p><p>* Ability to work under pressure</p><p>* Attention to detail</p><p>* High level of responsibility and commitment</p><p>* Continuous learning mindset</p><p>Academic Experience</p><p>* Completed practical laboratory sessions and engineering workshops in mechanical engineering.</p><p>* Designed mechanical components and assemblies using SolidWorks.</p><p>* Prepared engineering drawings using AutoCAD.</p><p>* Participated in practical assignments involving mechanical systems, maintenance, and engineering design.</p><p>Additional Experience</p><p>* Strong practical knowledge of automotive mechanics through hands-on work with vehicles.</p><p>* Familiar with diagnosing mechanical faults and basic repair procedures.</p><p>* Experience working in vehicle-related activities, providing practical understanding of mechanical systems.</p><p>Certifications &amp; Training</p><p>* First Aid Knowledge</p><p>* Mechanical Workshop Safety Awareness</p><p>Languages</p><p>* Arabic &mdash; Native</p><p>* English &mdash; Very Good</p><p>Pay: From RO870.000 per month</p><p>Work Location: In person</p>

Maintenance fresh Graduate

Delta System & Software, Inc.

<div>
 <p>
  <strong>
   12+ Years of Experience in Oracle EBS Purchasing and Finance
  </strong>
 </p>
 <ul>
  <li>
   Should have complete product knowledge of Oracle Procurement Module Cloud Modules such as Purchasing, iProcurement, Sourcing, Supplier Lifecycle Management, iSupplier Portal
  </li>
  <li>
   Good understanding and knowledge of customization like reports, OAF and Oracle Mobile applications and its related services.
  </li>
  <li>
   Should have good knowledge of Oracle EBS Procurement modules and Oracle standard processes including integrations
  </li>
  <li>
   Should have complete product knowledge of Oracle Financials Cloud Modules such as GL, AP, AR, FA, CM, Project (Project Costing, Project Accounting, Project Billing) - Should have experience in conducting client workshop, requirement gathering, Fit-Gap Analysis, Process design etc.
  </li>
  <li>
   Should have experience in at least 4 to 5 projects (Implementations or Roll Outs)
  </li>
 </ul>
 <p>
  <strong>
   Perform Functional Evaluation &amp; Detailed Analysis
  </strong>
 </p>
 <ul>
  <li>
   Participate in design discussions/sessions to address the process gaps, provide suggestions to improve, existing systems and to change/modify current business processes to achieve quantifiable process improvements.
  </li>
  <li>
   Should be able to map business requirements to Oracle ERP modules and come up with best fit and scalable solution.
  </li>
  <li>
   Responsible for functional solution design, application setups and testing.
  </li>
  <li>
   Prepare design documentation and works with application team to support business requirements.
  </li>
  <li>
   Experience in supporting, troubleshooting and managing existing, Retrofitted components, Oracle application including extensions, customizations and development of new CEMLI components.
  </li>
  <li>
   Take part in testing to ensure that the new system/solution works as expected.
  </li>
  <li>
   Documentation of technical design document and unit test case documents.
  </li>
  <li>
   Utilizes industry leading best practices for solution design/development.
  </li>
  <li>
   Good communication skills.
  </li>
  <li>
   Should have the ability to interact with the customer as well as with other IT teams.
  </li>
 </ul>
</div>


Oracle EBS Purchasing and Finance Solutions Architect

Kind Kones (Singapore Brand in Muscat)

<ul><li>Represent Kind Kones as a server with enthusiasm and a can-do spirit.</li><li>Greet customers warmly and explain our products and concept (vegan treats + inclusive crafts)</li><li>Assist customers in selecting ice cream flavors and DIY kits</li><li>Serve ice cream, prepare desserts and beverages.</li><li>Upsell product bundles, workshops, and add-on items</li><li>Engage with customers to deliver exceptional customer service.</li><li>Basic cashier duties. Handle payments accurately using POS systems</li><li>Assist in stock-taking. Restock inventory and prepare DIY kits as needed</li><li>Communicate the ethical and social impact behind our handmade craft materials.</li><li>Explain workshop options, product use, and care instructions</li><li>Maintain cleanliness and hygiene of work areas/outlets and ensure safe distancing is maintained. Maintain clean, organized displays for ice cream, crafts, and merchandise</li><li>Perform outlet opening and closing duties.</li><li>Ensure hygiene and safety standards are upheld (especially in food handling)</li><li>Assist with in-store workshops, school visits, and birthday parties</li></ul><p>Support setup and breakdown of events or pop-ups</p><p>Pay: RO180.000 - RO250.000 per month</p><p>Work Location: In person</p>

Barista / Service Crew

Perfume Unlimited LLC

<p><b>Company Profile:</b></p><p>A well-established luxury retail company operating in Oman, representing internationally renowned brands in perfumes, beauty, luxury gifts, and lifestyle products. The company operates multiple premium retail outlets across the Sultanate and is recognized as one of the leading luxury retail chains in Oman.</p><p><b>Engagement Type:</b></p><p>HR Manager</p><p><b>Role Overview:</b></p><p>We are seeking an experienced HR Consultant to review and realign the HR policies, procedures, and governance framework of the organization to ensure alignment with regional standards and best practices.</p><p>The consultant will work closely with the Group Head &ndash; HR based in Dubai (Regional Head Office) and will support the transformation and standardization of HR processes across Capital Stores operations in Oman.</p><p><b>Key Responsibilities:</b></p><ul><li>Review current HR policies, SOPs, and employee lifecycle processes.</li><li>Ensure compliance with Oman Labour Law and HR regulatory requirements.</li><li>Realign HR policies and procedures with regional HR standards applied across group companies.</li><li>Identify gaps in HR governance, compliance, and operational processes.</li><li>Develop updated HR policies, manuals, and SOP frameworks.</li><li>Provide advisory support to management on HR structure and best practices.</li></ul><p><b>Requirements:</b></p><ul><li>Extensive knowledge and practical experience with Oman Labour Law.</li><li>Proven experience as HR Consultant / HR Transformation Lead / Senior HR Manager.</li><li>Strong experience in HR policy development, HR governance, and compliance frameworks.</li><li>Prior experience in retail or luxury retail sector will be an advantage.</li><li>Ability to work on a project-based assignment in Muscat for 3&ndash;6 months.</li></ul><p><b>Reporting Line:</b></p><p>Reporting directly to the Group Head &ndash; HR (Regional Head Office &ndash; Dubai).</p><p><b>Preferred: </b>Omani nationality</p><p><b>Location: Muscat, Oman</b></p><p>Job Type: Full-time</p><p>Pay: Up to RO1,000.000 per month</p><p>Work Location: In person</p>

HR Manager

First Abu Dhabi Bank (FAB)

<div>
 <p>
  <strong>
   JOB PURPOSE:
  </strong>
 </p>
 <ul>
  <li>
   Set the strategic agenda for IT in Oman in conjunction with EXCO and Group colleagues. Manage all information technology needs for the business from preparing the local IT strategy, evaluating systems, to overseeing implementation of the systems, to ensure cost effective IT delivery. Identify, source, and implement local IT solutions that cannot be provided by Group as necessary.
  </li>
  <li>
   Develop technology roadmaps, strong governance over IT operations, vendor management, regulatory compliance, and business relationship management.
  </li>
  <li>
   Manage day-to-day operations of the Oman Branch IT to achieve timely, accurate, and uninterrupted delivery of IT services.
  </li>
  <li>
   Manage the stakeholders&rsquo; relationship and expectations &ldquo;both locally within the country, within the OMAN region and within the group&rdquo; effectively ; this includes local Business , Information security, compliance, Data privacy, group technology , etc
  </li>
  <li>
   This role assumes the position of the Head of IT- Oman, and is responsible for the smooth and efficient functioning of the FAB Oman Branch's IT operations by ensuring the effective management of the processes, systems and people required to design, develop, deliver, and improve technology services across the business
  </li>
  <li>
   Oversee the day-to-day IT operations in accordance with IT policies and technology standards as FAB Group and local regulatory requirements.
  </li>
  <li>
   Act as a single point of contact for the various business areas in Oman Branch to enhance customer experience, manage customer expectations and achieve customer satisfaction.
  </li>
  <li>
   Lead the development and execution of the IT strategy for FAB Oman, ensuring alignment with Group objectives and regulatory requirements.
  </li>
  <li>
   Drive digital transformation, innovation, and operational excellence to deliver business value and competitive advantage.
  </li>
  <li>
   Serve as the principal advisor to executive leadership on all technology matters, with full accountability for IT risk, compliance, and business continuity.
  </li>
  <li>
   Champion a culture of high performance, agility, and continuous improvement across the IT function.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   KEY ACCOUNTABILITIES:
  </strong>
 </p>
 <p>
  <u>
   IT Strategy
  </u>
 </p>
 <ul>
  <li>
   Contribute to the development of technology strategies and roadmap in alignment with Head Office&rsquo;s global strategy in tandem with the needs of the branch.
  </li>
  <li>
   Responsible to provide regular updates on Oman IT deliverables and progress of OMAN IT strategy and roadmap implementation .Propose or influence technology solution delivery based on business requirements, existing applications and latest technology trends.
  </li>
  <li>
   Monitor developments or advancements in technology, assess their value-add potential and applicability for adoption by branch.
  </li>
  <li>
   Partner with business/IT leadership team to develop and deliver IT strategies, technology innovation &amp; solutions that drive business and service excellence.
  </li>
  <li>
   Act as an advisor to the business leadership team by providing solutions to support business needs, enhance branch efficiency and enrich customer experience.
  </li>
 </ul>
 <p>
  <u>
   IT Operations
  </u>
 </p>
 <ul>
  <li>
   Ensure all the IT hardware and applications in OMAN branches are running/functioning well within the agreed SLA.
  </li>
  <li>
   Monitor all IT issues and ensure timely closure of these issues.
  </li>
  <li>
   Conduct the IT assessments for all new or existing systems, where required and applicable
  </li>
  <li>
   Manage and report all serious IT incidents, including providing root cause analysis and remedial actions to be taken.
  </li>
  <li>
   Ensure all IT documentations are up to date
  </li>
  <li>
   Ensure all IT activities including changes to existing systems and implementation of new systems/ processes are in compliance with HO Policy and local regulations.
  </li>
  <li>
   Support and undertake all disaster recovery activities for primary and DR sites conduicted by Head Office and/or branch
  </li>
  <li>
   Proper maintenance of a comprehensive inventory listing for all IT assets
  </li>
  <li>
   Manage the OMAN IT vendors and responsible for the effective oversight of the technology service providers to FAB OMAN
  </li>
 </ul>
 <p>
  <u>
   Leadership Management
  </u>
 </p>
 <ul>
  <li>
   Accountable for and have direct oversight over a team of IT employees, including those from outsource service providers
  </li>
  <li>
   oversee resource allocation plan to ensure appropriate balance between tactical and strategic demands, staff development plan, staff appraisals and feedback.
  </li>
  <li>
   Identify and develop key talent and ensure proper succession/back-up plan is in place
  </li>
  <li>
   Oversee OMAN branches annual budget.
  </li>
  <li>
   Manage and control the branch&rsquo;s annual IT budget and expenditure by ensuring proper costs recording, classification of costs, timely accruals and produce variance reporting.
  </li>
  <li>
   Provide advice to Senior Management on all IT related laws, regulations and guidelines and their implications to the branch.
  </li>
  <li>
   Provide resolution to Senior Management on all IT-related issues or problems.
  </li>
 </ul>
 <p>
  <u>
   Information and Cyber Security
  </u>
 </p>
 <ul>
  <li>
   Proactively address the external threat environment for emerging threats, data breaches, IT security breaches, and implement the appropriate courses of action, including timely patching for vulnerabilities
  </li>
  <li>
   Manage and contain information security incidents and events to protect corporate IT assets, intellectual property, regulated data and the branch&rsquo;s reputation.
  </li>
 </ul>
 <p>
  <u>
   IT Governance and Compliance
  </u>
 </p>
 <ul>
  <li>
   Accountable for all aspects of IT Governance, Risk Management and Compliance by ensuring there is adequate business and systems controls in place for addressing business/regulatory data and IT compliance, for CBOregulations/notices. This is in addition to ensuring adequate procedures/processes are in place for continuous monitoring of both internal and outsourced/managed services vendor environments.
  </li>
  <li>
   Ensure compliance to IT polices, processes, Information security policy and local regulations
  </li>
  <li>
   Full ownership and accountability for IT audit, RCSA (Risk Profiles) and other 3rd assurance reviews and ensure risk remediation in timely manner
  </li>
 </ul>
 <p>
  <u>
   Procurement and Project Management
  </u>
 </p>
 <ul>
  <li>
   Accountable for procurement of all IT equipment upon consultation/direction from Head Office in Oman branch and ensure proper oversight on the technology procuremg in OMAN branches
  </li>
  <li>
   Ensure all OMAN local IT initiatives are negiotiation with terms favourable to the branch and/or timely renewed prior to expiry of contracts
  </li>
  <li>
   Ensure all change management activities are carried out orderly, including changes to existing systems and implementation of new systems / processes are in compliance with HO Policy and local regulations, testing have being conducted with results properly validated and documentation/training have been shared with staff
  </li>
  <li>
   Accountable for the overall successful delivery of projects by overseeing the delivery to ensure that IT solutions implemented fulfil branch&rsquo;s needs.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   QUALIFICATIONS &amp; EXPERIENCE:
  </strong>
 </p>
 <ul>
  <li>
   Master&rsquo;s or Bachelor&rsquo;s in Computer Science, Computer Engineering, Information Technology or related qualification
  </li>
  <li>
   Certification in Cloud , Project Management Professional (PMP), COBIT, CISSP and/or other relevant technical certifications will be an advantage
  </li>
  <li>
   At least 12 years of relevant work experience in banking Business and technology services , IT infrastructure and operations, inclusive of at least 5 years&rsquo; experience in leading and managing employees.
  </li>
  <li>
   Good track record in IT strategy development, solution design, programme and project delivery and service management.
  </li>
  <li>
   Strong working knowledge in enterprise applications, technical infrastructure, web and mobile technologies and IT security.
  </li>
  <li>
   Strong business process and analytical skills with the ability to assimilate information quickly and communicate complex requirements and issues clearly and concisely.
  </li>
  <li>
   Good grasp of IT technologies, methodologies, architectures, and best practices.
  </li>
  <li>
   Understanding and appreciation of new trends and shifts in technology, ability to evaluate these trends/shifts for IT infrastructure and operations and developing budgets/plans that align to long term business transformation.
  </li>
  <li>
   Excellent interpersonal, communication (both oral and written), influencing and negotiation skills
  </li>
  <li>
   Pro-active, dynamic, dedicated and responsible self-starter with strong customer orientation
  </li>
  <li>
   Confident and ability to work under pressure in a fast-paced environment with multi-tasking capabilities
  </li>
  <li>
   Strong knowledge and understanding of CBO regulations
  </li>
 </ul>
</div>


Vice President, Head of Information Technology, Oman

Pure planet

<p><b>Job Description: Head Barista (Specialty Coffee Shop &amp; Caf&eacute; Concept)</b></p><p><b>Position Summary</b></p><p>The Head Barista is responsible for leading all coffee and beverage operations, ensuring exceptional beverage quality, consistency, service excellence, and adherence to company standards. The role oversees bar operations, coffee preparation, beverage development, team training, equipment management, inventory control, and customer experience.</p><p>The ideal candidate must have strong specialty coffee knowledge, advanced barista skills, experience in caf&eacute; operations, and the ability to lead and develop a professional bar team.</p><p><b>Key Responsibilities</b></p><p><b>Coffee &amp; Beverage Operations</b></p><ul><li>Lead daily bar operations and ensure smooth beverage production.</li><li>Prepare and oversee the preparation of:</li><li>Specialty coffee beverages</li><li>Espresso-based drinks</li><li>Filter coffee</li><li>Cold coffee beverages</li><li>Signature drinks</li><li>Non-coffee beverages</li><li>Smoothies and other caf&eacute; beverages</li><li>Ensure all beverages meet company recipes, standards, and presentation requirements.</li><li>Maintain consistency in taste, quality, and service speed.</li></ul><p><b>Coffee Quality Management</b></p><ul><li>Monitor coffee quality from grinding, extraction, brewing, and final serving.</li><li>Perform daily espresso calibration and grinder adjustment.</li><li>Ensure proper coffee extraction parameters are maintained.</li><li>Monitor:</li><li>Coffee dose</li><li>Grind size</li><li>Extraction time</li><li>Yield</li><li>Beverage temperature</li><li>Conduct regular quality checks and tasting sessions.</li><li>Maintain coffee standards across all shifts.</li></ul><p><b>Menu Development &amp; Beverage Innovation</b></p><ul><li>Develop new coffee and beverage recipes.</li><li>Create seasonal drinks and promotional beverages.</li><li>Improve beverage presentation and customer experience.</li><li>Standardize recipes, preparation methods, and serving procedures.</li><li>Maintain beverage recipe cards and SOP documentation.</li></ul><p><b>Bar Team Leadership &amp; Training</b></p><ul><li>Lead, train, and develop baristas to achieve company standards.</li><li>Conduct coffee training and skills improvement sessions.</li><li>Create barista training programs and assessment procedures.</li><li>Monitor staff performance and provide coaching.</li><li>Prepare bar schedules and assign daily responsibilities.</li></ul><p><b>Customer Experience</b></p><ul><li>Ensure excellent guest interaction and hospitality standards.</li><li>Handle customer feedback related to beverages professionally.</li><li>Promote coffee knowledge and create a premium caf&eacute; experience.</li><li>Support upselling and product recommendations.</li></ul><p><b>Inventory &amp; Cost Control</b></p><ul><li>Monitor coffee, beverage, and bar supplies inventory.</li><li>Coordinate with Store Keeper and Procurement Team for ordering requirements.</li><li>Control usage of:</li><li>Coffee beans</li><li>Milk products</li><li>Syrups</li><li>Powders</li><li>Tea products</li><li>Beverage ingredients</li><li>Packaging materials</li><li>Minimize beverage waste and maintain proper portion control.</li><li>Conduct regular stock checks and reconciliation.</li></ul><p><b>Bar Equipment Management</b></p><ul><li>Ensure proper operation and maintenance of:</li><li>Espresso machines</li><li>Coffee grinders</li><li>Brewing equipment</li><li>Blenders</li><li>Beverage machines</li><li>Water filtration systems</li><li>Perform daily cleaning and maintenance checks.</li><li>Coordinate preventive maintenance and report equipment issues.</li></ul><p><b>Food Safety &amp; Hygiene Compliance</b></p><ul><li>Ensure compliance with HACCP, hygiene, and sanitation standards.</li><li>Maintain clean and organized bar stations.</li><li>Ensure proper storage and labeling of beverage ingredients.</li><li>Monitor milk handling and temperature control.</li><li>Maintain cleaning schedules for coffee equipment.</li></ul><p><b>Reporting &amp; Administration</b></p><ul><li>Prepare daily bar reports and operational updates.</li><li>Monitor beverage sales performance.</li><li>Analyze popular and slow-moving beverages.</li><li>Maintain beverage recipes, SOPs, and training records.</li><li>Coordinate with Operations and Management regarding improvements.</li></ul><p><b>Required Qualifications</b></p><ul><li>Barista certification or specialty coffee training preferred.</li><li>Minimum <b>4&ndash;5 years of experience</b> as a Barista, Senior Barista, or Head Barista.</li><li>Experience in:</li><li>Specialty coffee shops</li><li>Premium caf&eacute;s</li><li>Bakery caf&eacute;s</li><li>Restaurant beverage operations</li></ul><p><b>Mandatory Knowledge &amp; SkillsSpecialty Coffee Expertise</b></p><p>Strong knowledge of:</p><ul><li>Coffee origins and varieties</li><li>Coffee roasting basics</li><li>Espresso preparation</li><li>Brewing methods</li><li>Coffee extraction principles</li><li>Grinder calibration</li><li>Milk steaming and latte art</li><li>Coffee tasting and sensory evaluation</li></ul><p><b>Beverage Knowledge</b></p><p>Knowledge of:</p><ul><li>Hot coffee beverages</li><li>Cold coffee beverages</li><li>Signature drinks</li><li>Mocktails</li><li>Tea preparation</li><li>Smoothies</li><li>Seasonal beverage development</li><li>Beverage costing</li></ul><p><b>Bar Operations</b></p><ul><li>Bar workflow management</li><li>Recipe standardization</li><li>Beverage quality control</li><li>Cost control</li><li>Inventory management</li><li>Team training</li><li>Customer service standards</li></ul><p><b>Systems Knowledge (Mandatory)</b></p><p>Must have knowledge of:</p><ul><li>POS Systems</li><li>POS Back Office Systems</li><li>ERP Systems (Odoo, SAP, Oracle, Microsoft Dynamics, etc.)</li><li>Inventory Management Systems</li><li>Recipe &amp; Costing Systems</li></ul><p>Ability to:</p><ul><li>Review beverage sales reports</li><li>Monitor product consumption</li><li>Support inventory control</li><li>Maintain beverage records</li><li>Analyze beverage performance</li></ul><p><b>Microsoft Office Skills</b></p><ul><li><b>Microsoft Excel:</b> Beverage costing, inventory tracking, sales analysis, and reports.</li><li><b>Microsoft Word:</b> SOPs, recipes, and training documentation.</li><li><b>Microsoft Outlook:</b> Professional communication.</li><li><b>Microsoft PowerPoint:</b> Basic presentations and training materials.</li></ul><p><b>Additional Requirements</b></p><ul><li>Strong leadership and communication skills.</li><li>Passion for specialty coffee and hospitality.</li><li>Ability to train and develop barista teams.</li><li>Excellent attention to detail.</li><li>Ability to work under pressure during peak hours.</li><li>Flexible to work weekends, holidays, and rotating shifts.</li><li>Physically fit to stand for extended periods.</li></ul><p><b>Core Competencies</b></p><ul><li>Coffee Expertise &amp; Passion</li><li>Beverage Quality Management</li><li>Team Leadership</li><li>Training &amp; Development</li><li>Customer Experience Focus</li><li>Cost Awareness</li><li>Operational Excellence</li><li>Problem Solving</li><li>Attention to Detail</li><li>Creativity &amp; Innovation</li><li>Professional Communication</li></ul><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Beverage Quality &amp; Consistency</li><li>Customer Satisfaction</li><li>Beverage Sales Performance</li><li>Coffee Waste Reduction</li><li>Beverage Cost Percentage</li><li>Recipe Compliance</li><li>Bar Cleanliness &amp; Organization</li><li>Equipment Maintenance Compliance</li><li>Barista Training Completion</li><li>Service Speed &amp; Accuracy</li><li>Inventory Accuracy</li></ul><p>This job description is suitable for a <b>Head Barista managing a specialty coffee shop, bakery caf&eacute;, and premium beverage operation</b>, responsible for coffee excellence, beverage innovation, team leadership, and maintaining world-class caf&eacute; standards.</p><p>Pay: RO1.000 - RO2.000 per month</p><p>Work Location: In person</p>

Head Barista

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