headwaiter headwaitress

Rotana Hotels

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 Job Description
 
 
 
 We are currently looking for dynamic, and self motivated Food &amp; Beverage professionals who want to move their careers forward.
 
 
 As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as-
 
 
 <ul>
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 Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
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 Greet and seat customers and serve them in a professional, discreet and personalized way
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 Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
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 Consistently monitor quality of food &amp; beverage being served
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 Practice good customer relations and attend to customer complaints / queries satisfactorily
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 Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
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 Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
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 Ensure minimum wastage, breakage and spoilage
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 Actively use up selling techniques to exceed guest expectations and increase revenue
 
 
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 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a diploma / degree in hospitality or a vocational training in food &amp; beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Recognizing Differences
 
 
 Taking Responsibility
 
 
 Teamwork
 
 
 Understanding the Job
</div>

Waiter / Waitress

SWEETSPOT

Job Summary: We are seeking an experienced and dedicated Head Waiter to oversee our dine-in service and assist with our catering operations. The ideal candidate will have exceptional customer service skills, a keen eye for detail, and the ability to lead a team to deliver a seamless and memorable experience for our guests, whether in our restaurant or at catering events.Key Responsibilities:<ul><li>Dine-In Service Management:</li><li>Oversee the daily operations of the dine-in area, ensuring a high standard of service.</li><li>Greet and seat guests, present menus, and provide detailed information on menu items.</li><li>Supervise waitstaff, monitor service quality, and manage customer requests or concerns.</li><li>Ensure that all areas of the dining room are clean, organized, and ready for service.</li><li>Train and mentor junior waitstaff to maintain consistent service standards.</li><li>Catering Assistance:</li><li>Assist in setting up and managing catering events, ensuring smooth service.</li><li>Coordinate with the catering team to ensure all guest requirements are met.</li><li>Help with the preparation, transportation, and setup of catering equipment and food.</li><li>Provide exceptional service to guests at off-site events, ensuring a seamless experience.</li></ul>Qualifications:<ul><li>Minimum 8 years of experience as a waiter, with at least 2 years in a supervisory role.</li><li>Experience in catering or event service is highly desirable.</li><li>Excellent communication and interpersonal skills.</li><li>Strong leadership qualities with the ability to manage and motivate a team.</li><li>Flexibility to work in a fast-paced environment and adapt to different service styles.</li><li>Ability to work evenings, weekends, and holidays as needed.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthExperience:<ul><li>Service: 5 years (Required)</li><li>Catering: 3 years (Required)</li><li>fine dining: 5 years (Required)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li></ul>Work Location: In person

Head Waiter / Waitress

7 Management

<div>
 
 Company Overview
 
 
 
 Established in 2015, 7 Management has grown into a premier hospitality and management group, renowned for its innovative concepts and acclaimed international brands. From casual dining to upscale entertainment, 7 Management delivers experiences that go beyond traditional hospitality across the Middle East and Europe. With a rapidly expanding presence, the group sets the standard in restaurants, lounges, bars, and clubs, seamlessly combining exceptional cuisine with unforgettable entertainment.
 
 
 
 Role Overview
 
 
 
 The Waiter/Waitress is responsible for delivering an exceptional dining experience in an upscale restaurant environment. This role demands refined service skills, strong product knowledge, and adherence to fine dining etiquette to ensure every guest enjoys a memorable and seamless experience.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Guest Service Excellence: The staff provides attentive, personalized service while maintaining a professional and polished demeanor. They anticipate guest needs, offer thoughtful recommendations, and ensure each interaction reflects the standards of fine dining hospitality.
 </li>
 <li>
 Menu Knowledge &amp; Presentation: A comprehensive understanding of the menu, including ingredients, preparation techniques, and wine pairings, is essential. The Waiter/Waitress confidently guides guests through menu selections and performs tableside preparations such as carving, flamb&eacute;, or dessert presentations with precision and flair.
 </li>
 <li>
 Table Setup &amp; Service Coordination: Responsible for the meticulous setup of tables, the employee ensures proper placement of silverware, glassware, and china, paying close attention to every detail. Orders are taken accurately and communicated efficiently to the kitchen to maintain the proper flow and timing of courses.
 </li>
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 Teamwork &amp; Professionalism: The role requires close coordination with colleagues and kitchen staff to deliver smooth and well-paced service. The Waiter/Waitress upholds the highest standards of grooming, conduct, and teamwork, addressing guest feedback with grace and ensuring complete satisfaction.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High school diploma or equivalent
 </li>
 <li>
 Hospitality Management or Customer Service Certificate
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 Previous experience as a waiter in a fine dining or upscale restaurant
 </li>
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 Extensive knowledge of fine dining service standards, menu items, and wine pairings
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 </ul>
</div>

Waiter/Waitress - New Openings

<div>
 
 Company Overview
 
 
 
 Established in 2015, 7 Management has grown into a premier hospitality and management group, renowned for its innovative concepts and acclaimed international brands. From casual dining to upscale entertainment, 7 Management delivers experiences that go beyond traditional hospitality across the Middle East and Europe. With a rapidly expanding presence, the group sets the standard in restaurants, lounges, bars, and clubs, seamlessly combining exceptional cuisine with unforgettable entertainment.
 
 
 
 Role Overview
 
 
 
 The Waiter/Waitress is responsible for delivering an exceptional dining experience in an upscale restaurant environment. This role demands refined service skills, strong product knowledge, and adherence to fine dining etiquette to ensure every guest enjoys a memorable and seamless experience.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Guest Service Excellence: The staff provides attentive, personalized service while maintaining a professional and polished demeanor. They anticipate guest needs, offer thoughtful recommendations, and ensure each interaction reflects the standards of fine dining hospitality.
 </li>
 <li>
 Menu Knowledge &amp; Presentation: A comprehensive understanding of the menu, including ingredients, preparation techniques, and wine pairings, is essential. The Waiter/Waitress confidently guides guests through menu selections and performs tableside preparations such as carving, flamb&eacute;, or dessert presentations with precision and flair.
 </li>
 <li>
 Table Setup &amp; Service Coordination: Responsible for the meticulous setup of tables, the employee ensures proper placement of silverware, glassware, and china, paying close attention to every detail. Orders are taken accurately and communicated efficiently to the kitchen to maintain the proper flow and timing of courses.
 </li>
 <li>
 Teamwork &amp; Professionalism: The role requires close coordination with colleagues and kitchen staff to deliver smooth and well-paced service. The Waiter/Waitress upholds the highest standards of grooming, conduct, and teamwork, addressing guest feedback with grace and ensuring complete satisfaction.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High school diploma or equivalent
 </li>
 <li>
 Hospitality Management or Customer Service Certificate
 </li>
 <li>
 Previous experience as a waiter in a fine dining or upscale restaurant
 </li>
 <li>
 Extensive knowledge of fine dining service standards, menu items, and wine pairings
 </li>
 <li>
 Fluency in Arabic with strong communication skills
 </li>
 </ul>
</div>

Waiter/Waitress (Arabic Speaker) - New Openings

Kempinski Hotels

<div>
 
 
 Department:
 
 Food &amp; Beverage
 
 
 
 Location:
 
 United Arab Emirates - Dubai
 
 
 
 
 Description
 
 
 
 The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski&rsquo;s DNA values in order to encourage sales and maximize guest satisfaction.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
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 Reporting to Head Waiter / Waitress, Supervisor, Assistant Manager, Outlet Manager.
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 A courteous, professional and efficient service is provided at all times.
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 All duties and tasks are performed as per the tasks required at the outlet.
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 Be knowledgeable of all services and products offered by the hotel.
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 Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
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 Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
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 Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
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 Ensure that the place of work and surrounding area is kept clean and organized at all times.
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 Successfully perform opening and closing procedures established for the assigned outlet
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 Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
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 Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
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 Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
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 Understand and strictly adhere to the rules &amp; regulations established in the hotel&rsquo;s policy manual and the hotel&rsquo;s policy on fire, hygiene, health &amp; safety.
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 Assist in carrying out scheduled inventories of products and operating equipment.
 
 
 </li>
 </ul>
 
 Skills, Knowledge &amp; Expertise
 
 
 
 <ul>
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 Experience in an F&amp;B service role.
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 Excellent english oral and written skills. Additional language is an advantage.
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 Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
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 Excellent organizational and time management skills. Applies a professional, confidential and ethical approach at all times.
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 Ability to identify and delegate tasks effectively
 
 
 
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 </ul>
 
 About Kempinski
 
 
 
 Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
 
 
 Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
 
 
 For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
 
 
 In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
</div>

Restaurant Waiter / Waitress (Italian Speaker)

Explore 5+ Headwaiter headwaitress in Dubai this April. Find roles across top companies and apply now to boost your career.

5 headwaiter headwaitress jobs In Dubai

Waiter / Waitress

Head Waiter / Waitress

Waiter/Waitress - New Openings

Waiter/Waitress (Arabic Speaker) - New Openings

Restaurant Waiter / Waitress (Italian Speaker)