administrative assistant

business analyst

help desk analyst

technology&

<div>
 
 
 Help Desk Analyst &ndash; IT / Operations Support (Remote)
 
 
 
 
 
 
 
 Location:
 
 Remote (Candidates must be present and authorized to work in the USA)
 
 
 
 Employment Type:
 
 Flexible Support
 
 
 
 Hourly Rate:
 
 Competitive
 
 
 
 
 
 Start Date:
 
 ASAP
 
 
 
 Positions Available:
 
 Multiple
 
 
 
 
 
 
 Position Summary
 
 
 
 Technology&amp; is hiring
 
 Help Desk Analysts
 
 to support its
 
 IT help desks
 
 for a large multinational client. The role involves providing
 
 first-line support to users by responding to inquiries, troubleshooting issues, and ensuring excellent customer service
 
 across various communication channels, including phone, email, and chat.
 
 
 
 
 
 This position is part of a flexible remote support pool where candidates will receive paid training.
 
 
 
 
 
 
 Candidate Profile
 
 
 <ul>
 <li>
 Excellent communication skills with strong customer service orientation.
 </li>
 <li>
 Ability to remain calm, patient, and professional when handling customer inquiries.
 </li>
 <li>
 Strong listening skills with an empathetic and positive communication style.
 </li>
 <li>
 Detail‑oriented with strong organizational and time‑management skills.
 </li>
 <li>
 Proficiency in Microsoft Office tools including Word, Excel, and PowerPoint.
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Respond professionally to customer inquiries via phone, email, or chat.
 </li>
 <li>
 Provide Tier 1 help desk support for IT systems or operational services.
 </li>
 <li>
 Assist students, staff, parents, or other stakeholders with inquiries and service requests.
 </li>
 <li>
 Log and track incidents, service requests, and inquiries using CRM and ITSM.
 </li>
 <li>
 Research solutions using knowledge bases, workflows, and predefined scripts.
 </li>
 <li>
 Diagnose issues and provide initial troubleshooting or guidance to resolve problems.
 </li>
 <li>
 Escalate complex or priority issues to Team Leads or appropriate Tier 2/3/4 support.
 </li>
 <li>
 Maintain accurate records of interactions, resolutions, and actions taken.
 </li>
 <li>
 Follow quality standards, service level expectations, and operational procedures.
 </li>
 </ul>
 
 
 
 
 
 Equal Opportunity Employer
 
 
 
 Technology&amp; is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, disability, national origin, or any other legally protected status. We are committed to creating a diverse and inclusive workplace.
 
</div>

Help Desk Analyst

LivaNova

<div>
 As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patients and strong legacy of innovation in healthcare are the foundation of our future. If you're looking for a new chance, a new beginning, a new trajectory, LivaNova is where your talent can truly thrive. Join our talented team members worldwide to become a pioneer of tomorrow&mdash;because at LivaNova,
 
 we don&rsquo;t just treat conditions &mdash; we aspire to alter the course of lives.
 
 
 
 
 Position Summary
 
 
 
 The
 
 HR Data Analyst, Talent Analytics
 
 will carry out overall strategy for employee data at LivaNova to support the need for data-driven decision-making regarding workforce productivity, engagement and better returns from recruitment and learning investments in the company.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Compile, structure, and analyze data from HRIS, payroll and Finance systems to develop insights and conclusions that help streamline HR processes throughout the company.
 </li>
 <li>
 Work with the full data analysis pipeline including data cleaning, process documentation, and communicating results via report writing and visualization.
 </li>
 <li>
 Participate actively in HR Business Intelligence including project intake, visualization tools, quality assurance, and storytelling. Interpret employee data to identify significant differences, relationships, and trends in data, as well as factors that could affect the results of research.
 </li>
 <li>
 Identify statistical analysis techniques required to deliver insights.
 </li>
 <li>
 Advance the use of complex analytical techniques and statistical thinking.
 </li>
 <li>
 Design and implement data models using statistical principles (e.g., regression, correlation) and develop predictive models for attrition, performance, and recruiting demand.
 </li>
 <li>
 Produce concise, story-driven presentations to communicate analytic insights.
 </li>
 <li>
 Collect and share information on government labor statistics and external benchmarks.
 </li>
 <li>
 Continually analyze competitor practices to make appropriate recommendations to upper management.
 </li>
 <li>
 Partner with HR leaders to design research plans, develop hypotheses, collect data, and run various statistical models.
 </li>
 <li>
 Help recruiters by providing relevant data, statistics, trends, and patterns to make the recruiting process more efficient. Similar for talent development, total rewards and employee experience (e.g. retention) practices.
 </li>
 <li>
 Collaborate with subject matter experts across the HR service areas (e.g. Talent Development, Total Rewards and Talent Acquisition), as well as HR leadership, to promote data governance and stewardship, and to improve overall strategic and operational performance and insight.
 </li>
 <li>
 Work with the HR business partner for organizational development (e.g. organization levels, structure, teams, span of control) and partner with colleagues and customers to achieve meaningful discussions regarding data outputs and feedback on usage activities to improve HR output.
 </li>
 <li>
 Educate the HR team on analytical findings, general data and data management best practices.
 </li>
 <li>
 Interact with professional and community groups related to analytics and business intelligence and maintain strong internal and external networks of peers to stay always ahead of the curve.
 
 
 </li>
 </ul>
 
 Essential Knowledge &amp; Experience
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree in Data Science, Computer Science, Business Analytics or closely related field
 </li>
 <li>
 1 year of experience as a Human Resources Analyst or HR Data Analyst
 </li>
 <li>
 The Master&rsquo;s degree program must have included courses in Data Mining, Data-Driven Quality Management, Analytical Decision Modeling and provided technical hands-on experience with statistics, data analytics, data visualization (QLIK, Tableau or ggplot2), business intelligence, reporting and software experience with R or Python, a range of data types of various structures and sizes, and an understanding of the differences and use cases for interpretable vs. black box models.
 
 
 </li>
 </ul>
 
 Pay Transparency:
 
 A reasonable estimate of the annual base salary for this position is $90,000 - $106,000 + discretionary annual bonus. Pay ranges may vary by location.
 
 
 
 Employee Benefits Include
 
 
 
 <ul>
 <li>
 Health benefits &ndash; Medical, Dental, Vision
 </li>
 <li>
 Personal and Vacation Time
 </li>
 <li>
 Retirement &amp; Savings Plan (401K)
 </li>
 <li>
 Employee Stock Purchase Plan
 </li>
 <li>
 Training &amp; Education Assistance
 </li>
 <li>
 Bonus Referral Program
 </li>
 <li>
 Service Awards
 </li>
 <li>
 Employee Recognition Program
 </li>
 <li>
 Flexible Work Schedules
 
 
 </li>
 </ul>
 
 Welcome to impact. Welcome to innovation. Welcome to your new life.
 
 
 
</div>

HR Data Analyst, Talent Analytics

SpaceX

<div>
 SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
 
 
 
 TECHNICAL RECRUITER, STARBASE
 
 
 
 
 Responsibilities
 
 
 
 As a SpaceX recruiter, you will run a full desk with a variety of duties and responsibilities focused on the sourcing, screening, interviewing, and onboarding of top talent candidates to fill mission critical positions (pun intended). In many cases, you are candidates&rsquo; first encounter with SpaceX and it is your job to represent the company with professionalism, pride, and enthusiasm. We work in teams and focus on collaboration yet require a high degree of autonomy. So, while you are not expected to simply go it alone, you are expected to show initiative, take responsibility, and run with tasks to completion.
 
 
 Your Day-to-day Routine Will Change Often As Hiring Priorities Shift, But There Is a Basic Set Of Activities You Can Expect To Run With Daily, Including, But Not Limited To
 
 
 <ul>
 <li>
 Meet with your client groups to discuss headcount, new requisitions, hiring strategy, and/or interview feedback &ndash; you truly act as a partner to your clients and not merely as an order taker
 </li>
 <li>
 Screen candidates who apply to requisitions &ndash; as the SpaceX name brand grows, our job postings continue to fill up with stellar candidates
 </li>
 <li>
 Source candidates &ndash; often the best candidates are the ones not actively looking
 </li>
 <li>
 Discuss candidates you have screened with your client groups and recommend top candidates for interviews
 </li>
 <li>
 Give tours to candidates before their onsite
 </li>
 <li>
 Attend interviews alongside your client groups to act as another set of eyes and ears in evaluating candidates
 </li>
 <li>
 Once candidates are approved for hire, you will begin the offer process including initiating background checks, negotiating offer packages and extending offer letters
 
 
 </li>
 </ul>
 Some days you will have multiple candidates coming onsite for interviews and you will spend that time giving tours and coordinating the candidate experience. Other days, you will need to fill your candidate pipeline and will spend the majority of the day screening/sourcing candidates. No day is the same here and the pace moves fast, but ultimately your job is to effectively attract, organize, and manage the flow of the country&rsquo;s most talented individuals.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree and 1+ years of recruiting experience; or associate degree and 2+ years of experience; or 3+ years of professional experience as a recruiter in lieu of a degree
 
 
 </li>
 </ul>
 
 Preferred Skills And Experience
 
 
 
 <ul>
 <li>
 2+ years of technical recruiting experience
 </li>
 <li>
 Experience with in-house recruiting
 </li>
 <li>
 Experience with high volume recruiting
 </li>
 <li>
 Experience recruiting electrical, mechanical and aerospace engineers
 </li>
 <li>
 Experience recruiting skilled labor
 </li>
 <li>
 Strong tenure with demonstrated success in recruiting roles
 </li>
 <li>
 Full life cycle recruiting experience, from sourcing to closing
 </li>
 <li>
 Comfort with reviewing, evaluating and reporting on recruiting data
 </li>
 <li>
 Ability to distinguish between the top 50% and the top 5% of talent within their respective fields
 </li>
 <li>
 Demonstrated expertise in non-standard recruiting methods: cold calling candidates and companies, organizing and executing ad hoc networking events, identifying industry experts and finding unique methods to engage with them, creating unique targeted sourcing campaigns, etc.
 </li>
 <li>
 Comfortable interfacing directly with hiring managers including director and VP level technical leaders
 </li>
 <li>
 Ability to build strong relationships with both hiring managers and candidates
 </li>
 <li>
 Ability to accurately present but not oversell candidates to client groups; influence decisions by acting as the subject matter expert on talent but avoid dictating client decisions
 </li>
 <li>
 Ability to multi-task and operate with little direction while still being an active team member
 
 
 </li>
 </ul>
 
 Additional Requirements
 
 
 
 <ul>
 <li>
 Available to work extended hours and weekends as needed
 </li>
 <li>
 This position is based in Starbase, TX (Brownsville area), and requires being onsite full-time &ndash; hybrid and remote work will not be considered
 
 
 </li>
 </ul>
 
 Itar Requirements
 
 
 
 <ul>
 <li>
 To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C.
 </li>
 <li>
 1157, or (iv) Asylee under 8 U.S.C.
 </li>
 <li>
 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
 
 
 </li>
 </ul>
 SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
 
 
 Applicants wishing to view a copy of SpaceX&rsquo;s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com
 
 .
 
</div>

Technical Recruiter

CGS Federal (Contact Government Services)

<div>
 Agile CoachEmployment Type: Full-Time, ExperiencedDepartment: Project Management
 
 
 CGS is seeking an experienced, enthusiastic team member to act as an Agile Coach within our team supporting a large federal agency. The agency is committed to an operating model based on Agile, Product-focus, and DevSecOps in pursuit of increasing efficiency, efficacy, and overall success of various IT verticals and missions. The ideal candidate should embody an Agile mindset and be passionate about empowering an Agile culture through experience coaching, guiding, and supporting executives, managers, product owners, Scrum Masters, and others.
 
 
 CGS brings motivated, highly skilled, and creative people together to solve the government?s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Oversee the Agile transformation for multiple teams at both the team and program level to enable successful delivery of large strategic system development initiatives.- Facilitate team workshops to help new teams understand Agile and Lean principles, Scrum, Kanban, individual and team roles and responsibilities.- Lead in the creation, delivery, and strategy of Agile Training to government stakeholders and contractors regarding agency Agile processes, tools, and policies- Help teams with sprint planning and implementation, as well as provide ongoing Agile Coaching support for new Agile teams throughout multiple iterations.- Provide ad hoc coaching to teams that have implemented Agile but need assistance to refine their processes.- Provide practical hands-on mentoring to Scrum Masters, Product Owners, and team members of new and existing Agile teams.- Help teams set up their team boards, workflow automation, and automated reporting. Assist organizations to define, prioritize, and decompose requirements in Product and Program Backlogs- Evolve and maintain the Agile Maturity Assessment model, Assess team performance and Agile maturity, and report findings.- Provide feedback on processes, policies, procedures, training, and tooling changes to better support the enterprise's Agile transformation.- Facilitate and coordinate cross-team planning workshops and coach other scrum masters to facilitate cross-team planning workshops.- Facilitate and coordinate cross-team grooming sessions. Lead and participate in Agile communities of practices. Prepare and/or update organization-wide Agile artifacts and methodology documentation.- Help iterate on and provide recommendations to advance the Agile Transformation Roadmap. - Embed an agile culture using techniques from a wide range of agile and lean methodologies and frameworks.- Ensure Agile project metrics are being tracked and monitored for indications of potential problem areas and assist teams in identifying and implementing solutions to address the problems.- Oversee the coaching and planning of multiple high-performing Agile development teams and large-scale programs across the enterprise.
 
 
 Qualifications:- Familiar with DevSecOps tools and techniques such as modern IDE's, GitHub, containerization, everything as code, and zero-trust.- Ability to demonstrate superior organizational skills with an acute attention to detail.- Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines.- Agile coaching experience.- Minimum of 5 years of practical Agile experience.- Strong understanding of Agile concepts with an emphasis on SAFe including Scrum, Kanban, Product Ownership, and Agile Scaling.- Experience as a hands-on organizational change agent working across multiple teams- Experience with assisting leadership and team members with removing barriers and embracing transformation by assisting each organization to customize its own path, approach, and solutions to becoming Agile..- Experience with launching Agile Release Trains, building a Continuous Delivery Pipeline with DevOps culture, empowering a Lean Portfolio, and clearly understanding what it takes to successfully implement SAFe in the enterprise (starting with teams? / Program levels and scaling up to Large Solutions and Portfolio levels).- Experience supporting and executing PI Planning events and coordinating multiple Agile Release Trains (ARTs).
 
 
 Ideally, you will also have:- Master?s degree or other higher education degree in Information Technology-related field.- Certifications including or equivalent to Scaled Agile Framework ? SPC - ScrumAlliance ? CST - ICAgile ? ICE-AC / ICP-CAT- Equivalent Expert / Senior Coaching Certifications.- Secure coding knowledge.- Open-source tools management.- SEI-CMMI and NIST experience.- Project Management Training or Education such as PMP program. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client?s specific needs. We are committed to solving the most challenging and dynamic problems.
 
 
 For the past seven years, we?ve been growing our government-contracting portfolio, and along the way, we?ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
 
 
 Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
 
 
 We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays
 
 
 Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
 
 Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: [email protected] #CJ$81,536 - $110,656 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Agile Coach

uShip

<div>
 
 
 OUR STACK
 
 
 
 LANGUAGES: JavaScript (w/TypeScript), Node, C#
 
 
 FRAMEWORKS: React, Next.js, Serverless Framework, Terraform, .NET, NX Monorepos, CloudFlare Workers, Sanity CMS, Astro
 
 
 DATABASES: MSSQL, DynamoDB, Redis, MongoDB, Solr
 
 
 AWS CLOUD: Lambda, Step Function, ECS, EC2, Kinesis, SNS, SQS, Redshift, API Gateway, CloudFormation, CloudFront, S3, IAM, CloudMap, CloudWatch, EventBridge
 
 
 TESTING: Jest, Mocha, Chai, Playwright, ViTest
 
 
 CICD: GitHub Actions
 
 
 SOURCE CONTROL: GitHub
 
 
 PROCESS: JIRA, Confluence, GitHub
 
 
 
 
 
 
 WHAT IS EXPECTED OF YOU
 
 
 <ul>
 <li>
 Work effectively with a team of 3-5 other developers, QA, Scrum, Design, and Product to build an amazing software product.
 </li>
 <li>
 Push to production multiple times a day, from multiple different microservices.
 </li>
 <li>
 Thoughtful in code reviews with the ability to contribute and the desire to learn
 </li>
 <li>
 A domain-driven approach to break down problems into smaller pieces based on business needs
 </li>
 <li>
 A test-first approach to writing software
 </li>
 <li>
 Trust and autonomy to build the right solution the right way
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS
 
 
 <ul>
 <li>
 3+ years of hands-on development experience
 </li>
 <li>
 2+ years with ES6 or newer and current JS frameworks like React, Vue, or Angular
 </li>
 <li>
 2+ years working with RESTful APIs
 </li>
 <li>
 1+ years working in the cloud, thinking with a &ldquo;cloud first&rdquo; approach
 </li>
 <li>
 Experience with modern web development techniques such as semantic HTML, accessibility, SEO techniques, server-side rendering, etc.
 </li>
 </ul>
 
 
 
 
 
 PREFERRED QUALIFICATIONS
 
 
 <ul>
 <li>
 Experience with npm, webpack, GitHub Actions, or similar CI build systems
 </li>
 <li>
 Experience with managing state in significant JavaScript applications
 </li>
 <li>
 Experience with strongly, statically typed languages and OOP principles in C#
 </li>
 <li>
 Experience with Google Analytics 4
 </li>
 <li>
 Experience with the Serverless Framework v3 and CloudFlare Workers
 </li>
 </ul>
 
 
 
 
 
 ABOUT YOU
 
 
 
 uShip&rsquo;s Software Engineers work on agile teams, solving challenging problems in the logistics e-commerce space. We are looking for an engineer to help create our next wave of products. Ideal candidate believes in a pragmatic approach, is creative, but able to embrace elegant simplicity in both code and infrastructure. You&rsquo;ll be building the foundation that enables us to empower the logistics landscape and help customers all over the world.
 
 
 
 
 
 
 Location:
 
 Austin, TX 78701, remote or hybrid optional team environment
 
 
 
 Salary:
 
 $90-120k base salary ($110-140k estimated total comp)
 
 
 
 
 
 
 *We are unable to employ remote workers in New York City, Massachusetts, Montana, Hawaii, Alaska, California, or any location outside the U.S.
 
 
 
 
 *We are unable to consider candidates requiring visa sponsorship or transfer, including OPT and H-1B, now or in the future.
 
 
 
 
 *We are not accepting applications from agencies or independent contractors at this time.
 
 
 
 
 
 
 
 Why uShip?
 
 
 
 uShip offers big-company benefits in a small-ish sized company because we really value and are committed to our people. There are even some extras that will surprise you.
 
 <ul>
 <li>
 Remote or hybrid work options
 </li>
 <li>
 Monthly Wellness Reimbursements
 </li>
 <li>
 Home office Reimbursements
 </li>
 <li>
 Company paid meal delivery pass
 </li>
 <li>
 100% Paid Health and Dental available
 </li>
 <li>
 401(k) matching, no vesting
 </li>
 <li>
 Stock Options
 </li>
 <li>
 Pet Insurance
 </li>
 <li>
 Dog-friendly downtown office
 </li>
 </ul>
 
 
 
 
 
 Company Overview
 
 
 
 uShip is the world&rsquo;s first and largest shipping marketplace, making it quicker, easier, and more affordable to ship large or bulky items. Consumers and businesses can compare and book bids from hundreds of thousands of customer-reviewed transportation service providers, ranging from independent owner-operators to the largest freight carriers and brokers. From cars to cranes and furniture to freight, our straightforward and transparent platform helps people, businesses, e-commerce sellers, and multinational logistics companies ship with greater speed and efficiency. Customers save money and service providers make money using their empty cargo space &ndash; everyone wins!
 
 
 
 
 
 We welcome diversity in all its forms, and believe we&rsquo;re better collaborators, strategizers, and thinkers because of it. uShip is an equal opportunity employer. We are inspired to find candidates who embody our Core Values. uShip prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, gender identity, age, parental status, national origin, disability, or veteran status. We celebrate our differences and are committed to creating an inclusive environment for all employees.
 
</div>

Software Engineer

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5 help desk analyst jobs In Texas

Help Desk Analyst

HR Data Analyst, Talent Analytics

Technical Recruiter

Agile Coach

Software Engineer