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Wajda International Technology Services

<p><b>HELP DESK Specialist</b></p><p><b>Job Description</b></p><ul><li>Provide administrative support for Microsoft Windows Servers within the SIU &amp; PP Data Centre.</li><li>Manage and maintain Microsoft Domain Controller &amp; Exchange environments.</li><li>Administer Microsoft 365 services and user accounts.</li><li>Diagnose and troubleshoot server-related issues.</li><li>Oversee and manage server backup solutions.</li><li>Administer Traps Antivirus and ensure endpoint security.</li><li>Coordinate with local vendors for IT equipment procurement as needed.</li><li>Follow up with vendors to resolve hardware issues and ensure timely delivery and service level compliance.</li><li>Conduct regular assessments of server configurations, performance, and security posture.</li><li>Manage network devices, Routers and Switches.</li><li>Maintain and support Access Control Systems.</li><li>Manage and troubleshoot CCTV systems and IP cameras.</li><li>Configure and deploy servers as required.</li><li>Apply system updates, security patches, and service packs consistently.</li><li>Maintain licenses, and hardware warranty records.</li><li>Handle Exchange server configuration, monitor queue sizes, resource usage, Active Directory settings, DHCP,</li></ul><p>Domain Controller setups, and analyzing server logs.</p><ul><li>Maintain UPS systems for power continuity.</li><li>Identify and mitigate single points of failure within the infrastructure.</li></ul><p>Kingdom of Bahrain &#1575;&#1604;&#1600;&#1576;&#1600;&#1581;&#1600;&#1600;&#1600;&#1600;&#1585;&#1610;&#1600;&#1600;&#1606; &#1605;&#1600;&#1605;&#1600;&#1600;&#1604;&#1600;&#1603;&#1600;&#1600;&#1577;</p><p>&#1575;&#1604;&#1606;&#1610;&#1600;&#1600;&#1600;&#1575;&#1576;&#1600;&#1600;&#1600;&#1577; &#1575;&#1604;&#1600;&#1600;&#1593;&#1600;&#1600;&#1575;&#1605;&#1600;&#1600;&#1600;&#1577; Prosecution Public</p><ul><li>Monitor system capacity and performance to preempt potential issues.</li><li>Verify proper operation of the tape library for data backup.</li><li>Ensure reliable configuration and operation of all IT hardware and software systems.</li><li>Keep internal IT infrastructure current and secure.</li><li>Install new systems and perform upgrades based on organizational needs.</li><li>Maintain up-to-date network security measures including antivirus, firewalls, and patch management.</li><li>Oversee data storage solutions and implement reliable backup and recovery procedures.</li><li>Maintain uninterrupted operations of all SIU servers, routers, switches, and IP telephony systems.</li><li>Handle daily end-user support requests and technical issues.</li><li>Ensure continuous functionality of the NVR system and IP cameras.</li><li>Troubleshoot and maintain network equipment and connected peripherals.</li><li>Apply the latest security and firmware updates.</li><li>Monitor server logs and responds proactively to performance issues.</li><li>Set up and manage user accounts within Active Directory.</li><li>Troubleshoot hardware and software problems, prioritize incidents, and document resolutions.</li><li>Manage and support file server shares and access permissions.</li><li>Perform administrative tasks such as user and group management, security policy enforcement, group policy</li></ul><p>management, print services, and monitoring system logs.</p><ul><li>Monitor the health of data center infrastructure using monitoring tools and address hardware issues</li></ul><p>promptly; assist with server provisioning and maintenance.</p><ul><li>Support internal infrastructure, including desktops, laptops, servers, printers, firewalls, phones, and ensure</li></ul><p>proper functioning of internet, intranet, LANs, WANs, and network segments.</p><ul><li>Conduct routine system audits, including regular backups and security reviews.</li></ul><p>Job Type: Full-time</p>

Help Desk Specialist

Script for Information Technology CO WLL

<p><b>About the Role:</b><br/>We are seeking a highly skilled <b>Help Desk Specialist</b> to join our IT team. The ideal candidate will be responsible for managing and supporting the company&rsquo;s IT infrastructure, including desktops, servers, and computer peripherals. This role requires strong technical expertise, problem-solving skills, and the ability to ensure uninterrupted operations of critical systems.</p><p><b>Key Responsibilities:</b></p><ul><li>Provide administrative support for Microsoft Windows Servers within the Data Centre.</li><li>Manage Microsoft Domain Controller, Exchange, and Microsoft 365 services.</li><li>Diagnose and troubleshoot server, network, and end-user issues.</li><li>Administer endpoint security, antivirus, firewalls, and patch management.</li><li>Manage routers, switches, IP telephony, and access control systems.</li><li>Oversee and maintain CCTV, NVR systems, and IP cameras.</li><li>Configure, deploy, and maintain servers; apply updates and security patches.</li><li>Handle data backup and recovery solutions, including tape library verification.</li><li>Manage Active Directory accounts, file shares, permissions, and group policies.</li><li>Maintain IT asset records, licenses, and hardware warranty details.</li><li>Provide daily user support for desktops, laptops, printers, phones, and networks.</li><li>Conduct routine system audits, backups, and security reviews.</li><li>Coordinate with vendors for IT equipment procurement and hardware issue resolution.</li></ul><p><b>Requirements:</b></p><ul><li>Proven experience in IT support, system administration, and network management.</li><li>Strong knowledge of Microsoft Windows Server, Active Directory, Exchange, and Microsoft 365.</li><li>Experience with routers, switches, firewalls, and network troubleshooting.</li><li>Hands-on experience with CCTV, IP cameras, and access control systems.</li><li>Knowledge of server backups, security, and performance monitoring.</li><li>Excellent problem-solving skills and ability to prioritize incidents.</li><li>Strong communication and vendor management skills.</li></ul><p>Job Type: Full-time</p><p>Pay: BD400.000 - BD800.000 per month</p>

Help Desk Specialist (Full-Time)

Zain Bahrain

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 <strong>
  Job Purpose:
  <br/>
  <br/>
 </strong>
 To assist customers in terms of selling, collection and customer care in compliance with ZAIN BH sales guidelines, business processes and procedures.
 <br/>
 <br/>
 <strong>
  Main Duties &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Build customer&rsquo;s trust in the services and products offered by Zain.
  </li>
  <li>
   Provide personalized customer service of the highest level.
  </li>
  <li>
   Ability to work as part of a team- to achieve performance metrics.
  </li>
  <li>
   Identify areas of improvement in complaints and service requests handling processes applied at all touch points.
  </li>
  <li>
   Convey practical feedback on customer experiences for all products and services to product owners for enhancement and development.
  </li>
  <li>
   Sell Products and Services (Post-paid and prepaid lines, handsets, accessories, vouchers...etc.) and all kinds of after sales services for existing and new customer.
  </li>
  <li>
   Develop product knowledge by keeping up to date with service and product offerings.
  </li>
  <li>
   Check and report challenges related to shop look and maintenance.
  </li>
  <li>
   Manage the opening and closing of shops in coordination with the team leader.
  </li>
  <li>
   Deliver and dispatch stock and handle stock count regularly in coordination with the team leader.
  </li>
  <li>
   Respond to customer enquiries, finding the correct answers by consulting systems, help desk and other records.
  </li>
  <li>
   Assist subscribers in maintaining/updating customer accounts, billing enquiries &amp; collect payments.
  </li>
  <li>
   Manage inventory at point of sale, ensuring secure storage and assisting in reconciliations.
  </li>
  <li>
   Collect payments from customers in a secure and orderly manner.
  </li>
  <li>
   Handle issues and customer complaints, solving problems, logging complaints in system and escalating the issues to management / Help Desk when appropriate.
  </li>
  <li>
   Handle and count cash and other payments, responsible for their reconciling payments against system records daily.
  </li>
  <li>
   Collect and verify required documentation, such as ID, forms, and receipts. Hand them over to the team leader at end of shift
  </li>
  <li>
   Continuously improve own performance in order to meet and exceed targets and objectives.
  </li>
  <li>
   Ensure compliance with all applicable policies &amp; regulatory requirements on Information Security
  </li>
  <li>
   Perform any other related tasks as assigned or needed.
   <br/>
   <br/>
  </li>
 </ul>
 Core Competencies
 <br/>
 <br/>
 <ul>
  <li>
   Effectively communicate by listening actively, share relevant information with others and interact with others to establish fair and effective relationships.
  </li>
  <li>
   Identify customer&rsquo;s requirements correctly, exceed customer expectations and act proactively for ensuring customer satisfaction
  </li>
  <li>
   Ability to develop cooperation and teamwork while working toward solutions that generally benefit all parties
  </li>
  <li>
   Capacity of recognizing owns feelings and those of others for motivating ourselves and managing emotions well in ourselves and in our relationships.
   <br/>
   <br/>
  </li>
 </ul>
 Functional Competencies
 <br/>
 <br/>
 <ul>
  <li>
   Customer Focus.
  </li>
  <li>
   Selling skills.
  </li>
  <li>
   Products and Services knowledge.
  </li>
  <li>
   Relationship Management.
  </li>
  <li>
   Negotiation skills.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   University student (2nd year and above) or a fresh university graduate.
  </li>
  <li>
   Experience in any related field is a plus.
  </li>
  <li>
   Fluent in both Arabic and English.
  </li>
  <li>
   Able to work full time on shift basis.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Application Process
  <br/>
  <br/>
 </strong>
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 <br/>
 <br/>
 <ul>
  <li>
   Resume/CV
  </li>
 </ul>
</div>


ZAIN1017 - Zain Youth - Retail Sales

Propel Consult

<p><b>Job Summary:</b></p><p>As a Driver at Royal Saray Resort, you will play a key role in creating exceptional guest experiences by providing safe and professional transportation services, assisting with luggage, and offering personalized concierge support. This dynamic position combines the responsibilities of a driver, bellman, and concierge to ensure smooth and memorable arrivals, departures, and overall guest satisfaction.</p><p><b>Key Responsibilities:</b></p><ul><li>Safely transport guests to and from destinations in a courteous and timely manner, including airport transfers, local trips, and VIP services.</li><li>Greet guests upon arrival and departure, assist with luggage handling, and escort them to the front desk or their rooms.</li><li>Provide accurate information about the resort, local attractions, dining, shopping, and entertainment options.</li><li>Assist with valet parking and ensure proper handling and documentation of guest vehicles.</li><li>Maintain cleanliness and presentation of resort vehicles, reporting any maintenance or safety issues promptly.</li><li>Deliver messages, parcels, or amenities to guest rooms as needed.</li><li>Support bell desk and concierge operations during busy periods or when needed.</li><li>Uphold the highest standards of guest service, maintaining a professional and friendly demeanor at all times.</li><li>Follow all hotel policies, safety regulations, and traffic laws.</li></ul><p><b>Requirements:</b></p><ul><li>Valid Bahraini driving license with a clean driving record</li><li>Proven experience in a similar guest-facing role, preferably in luxury hospitality</li><li>Excellent knowledge of local roads, attractions, and airports</li><li>Strong communication and interpersonal skills</li><li>Presentable appearance and professional attitude</li><li>Ability to lift and carry heavy luggage</li><li>Flexibility to work shifts, weekends, and holidays as required</li><li>Fluency in English; additional languages are a plus</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: BD220.000 per month</p><p>Experience:</p><ul><li>Driving: 3 years (Required)</li></ul>

Driver

Zurich Insurance

<div>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 Zurich Middle East is part of Zurich Insurance Group, one of the world's largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.
 <br/>
 <br/>
 Reporting to the Head of Bahrain office at Zurich Insurance Company Limited, the International Customer Service Specialist is expected to provide underwriting guidance and support to clients, stakeholders and external channels in the correct interpretation &amp; application of country/regional underwriting practices and procedures.
 <br/>
 <br/>
 This role will be based in Zurich Insurance Company - Kingdom of Bahrain.
 <br/>
 <br/>
 <strong>
  Job Accountabilities
  <br/>
  <br/>
 </strong>
 As International Customer Service Specialist, your role will involve:
 <br/>
 <br/>
 <ul>
  <li>
   Acts as the local contact person for the worldwide network. Work in close association with Service Specialists &amp; Underwriters to deliver according to the customer&rsquo;s expectations.
  </li>
  <li>
   Acts as a communication channel between the producing country and partner country, including partner relationship management and due diligence where applicable.
  </li>
  <li>
   Provides strong technical guidance and support relative to local Underwriting philosophy and strategy.
  </li>
  <li>
   Facilitate and administers international received policies within expected quality &amp; timeline requirements.
  </li>
  <li>
   Receives claims information, manages data entry and coordinates among all relevant parties as per the assigned process/claims protocol. Maintains, manages and controls Policy, Premium, and Claims data in global administration tools and ensures data quality
  </li>
  <li>
   Participates in LEAN initiatives such as Kaizen events and continuous improvement measurements.
  </li>
  <li>
   Relationship management with Zurich internal stakeholders and external network partners, to organize the issuance of local policies. Ensuring compliance with the instructions received from foreign Service Specialist and in accordance with internal and external guidelines, stipulated time frames and quality thresholds.
  </li>
  <li>
   Manage and resolve issues that arise during the insurance period that are related to local coverage requirements, policy issuance, premium payment, claims flow and program reporting by collaborating with network partners and Zurich stakeholders.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Qualifications
  <br/>
  <br/>
 </strong>
 To be successful in this role, you will need:
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo;s Degree and 2 or more years of experience in the Underwriting area.
  </li>
  <li>
   Good knowledge of the insurance industry and the local/regional legal and regulatory environment.
  </li>
  <li>
   Excellent operational knowledge of underwriting philosophy, techniques, national/local filing regulations and guidelines.
  </li>
  <li>
   Strong negotiation, intercultural relationship-building, active listening and need analysis skills.
  </li>
  <li>
   Must have verbal and written communication fluency in English, French and Arabic.
  </li>
  <li>
   Bahraini Nationals are preferred.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Zurich
  <br/>
  <br/>
 </strong>
 At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
 <br/>
 <br/>
 We are an equal opportunity employer who knows that each employee is unique - that&rsquo;s what makes our team so great!
 <br/>
 <br/>
 Join us as we constantly explore new ways to protect our customers and the planet.
 <br/>
 <br/>
 <ul>
  <li>
   Location(s): BH - Manama
  </li>
  <li>
   Remote working: No
  </li>
  <li>
   Schedule: Full Time
  </li>
  <li>
   Recruiter name: Leigh Jeremy Jaye Santander
  </li>
  <li>
   Closing Date: October 6, 2025
   <br/>
  </li>
 </ul>
</div>


International Customer Service Specialist

<div><div><div><div><div><b>Job Summary</b></div></div><div></div><div><br>
<div>
Zurich Middle East is part of Zurich Insurance Group, one of the world's largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.</div><br>
<div></div>
<div>
Reporting to the Head of Bahrain office at Zurich Insurance Company Limited, the International Customer Service Specialist is expected to provide underwriting guidance and support to clients, stakeholders and external channels in the correct interpretation &amp; application of country/regional underwriting practices and procedures.</div><br>
<div></div>
<div>
This role will be based in Zurich Insurance Company - Kingdom of Bahrain.</div></div></div><div></div><div><div><div><b><br>
Job Accountabilities</b></div><br>
</div><div><div>
</div><div>As International Customer Service Specialist, your role will involve:</div><br>
<div></div>
<ul>
<li>Acts as the local contact person for the worldwide network. Work in close association with Service Specialists &amp; Underwriters to deliver according to the customer&rsquo;s expectations.</li>
<li>Acts as a communication channel between the producing country and partner country, including partner relationship management and due diligence where applicable.</li>
<li>Provides strong technical guidance and support relative to local Underwriting philosophy and strategy.</li>
<li>Facilitate and administers international received policies within expected quality &amp; timeline requirements.</li>
<li>Receives claims information, manages data entry and coordinates among all relevant parties as per the assigned process/claims protocol. Maintains, manages and controls Policy, Premium, and Claims data in global administration tools and ensures data quality</li>
<li>Participates in LEAN initiatives such as Kaizen events and continuous improvement measurements.</li>
<li>Relationship management with Zurich internal stakeholders and external network partners, to organize the issuance of local policies. Ensuring compliance with the instructions received from foreign Service Specialist and in accordance with internal and external guidelines, stipulated time frames and quality thresholds.</li>
<li>Manage and resolve issues that arise during the insurance period that are related to local coverage requirements, policy issuance, premium payment, claims flow and program reporting by collaborating with network partners and Zurich stakeholders.</li></ul></div></div><div></div><div><div><div><b><br>
Job Qualifications</b></div></div><div></div><div><br>
<div>
To be successful in this role, you will need:</div><br>
<div></div>
<ul>
<li>Bachelor&rsquo;s Degree and 2 or more years of experience in the Underwriting area.</li>
<li>Good knowledge of the insurance industry and the local/regional legal and regulatory environment.</li>
<li>Excellent operational knowledge of underwriting philosophy, techniques, national/local filing regulations and guidelines.</li>
<li>Strong negotiation, intercultural relationship-building, active listening and need analysis skills.</li>
<li>Must have verbal and written communication fluency in English, French and Arabic.</li>
<li>Bahraini Nationals are preferred.</li></ul></div></div></div><div></div><div><b><br>
Why Zurich</b></div><br>
<div></div>
<div>
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?</div><br>
<div></div>
<div>
We are an equal opportunity employer who knows that each employee is unique - that&rsquo;s what makes our team so great!</div><div><br>
Join us as we constantly explore new ways to protect our customers and the planet.</div><br>
<ul>
<li>Location(s): BH - Manama</li>
<li>Remote working: No</li>
<li>Schedule: Full Time</li>
<li>Recruiter name: Leigh Jeremy Jaye Santander</li>
<li>Closing Date: October 6, 2025</li></ul></div><div></div>

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148 help desk specialist jobs IN Manama

Help Desk Specialist

Help Desk Specialist (Full-Time)

ZAIN1017 - Zain Youth - Retail Sales

Driver

International Customer Service Specialist

International Customer Service Specialist

International Customer Service Specialist