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hospitality manager

Radisson Beach Resort Palm Jumeirah

<div>
 
 
 General Manager required for Five Star Hotel Radisson Beach Resort, Palm Jumeirah Dubai.
 
 
 
 
 
 
 Position Overview:
 
 
 The General Manager will be responsible for overseeing all operational, financial, and service related functions of a 5-star luxury hotel in Dubai. The role requires a strategic leader with strong commercial acumen, exceptional guest service standards, and proven experience managing large hospitality teams. The GM will ensure the hotel's profitability, brand reputation, and operational excellence at all times.
 
 
 Key Responsibilities:
 
 
 
 
 
 1. Operational Leadership
 
 
  Oversee daily hotel operations across all departments: Rooms, F&amp;B, Front Office, Housekeeping, Sales, Engineering, Spa, and Security.
 
 
  Maintain 5-star service standards and ensure compliance with brand guidelines.
 
 
  Monitor guest satisfaction levels and implement improvements based on feedback.
 
 
  Ensure smooth coordination between all departments for seamless guest experience.
 
 
 
 
 
 2. Financial Management
 
 
  Prepare and manage annual budgets, business plans, and financial forecasts.
 
 
  Drive revenue growth through strategic sales, marketing, and pricing initiatives.
 
 
  Monitor P&amp;L performance and implement cost control measures without compromising service quality.
 
 
  Maximize occupancy, ADR (Average daily Rate), and RevPAR (Revenue per available room).
 
 
 
 
 
 3. Sales, Marketing &amp; Business Development
 
 
  Develop and execute commercial strategies to increase market share.
 
 
  Represent the hotel in key industry events, corporate meetings, and partnerships.
 
 
  Work closely with the sales and marketing team to promote hotel services and packages.
 
 
 
 
 
 4. Guest Relations &amp; Quality Control
 
 
  Maintain exceptional guest satisfaction levels.
 
 
  Personally handle VIP guests and ensure high-level guest engagement.
 
 
  Ensure compliance with health, safety, and hygiene standards (Dubai Tourism, HACCP, ISO).
 
 
 
 
 
 5. Human Resources &amp; Leadership
 
 
  Lead, mentor, and motivate department heads and hotel staff.
 
 
  Oversee recruitment, training, and performance evaluation of key positions.
 
 
  Create a positive workplace culture with focus on staff engagement and retention.
 
 
  Ensure compliance with UAE labour laws and company policies.
 
 
 
 
 
 6. Strategic Planning
 
 
  Set long-term operational goals and align them with the company&rsquo;s vision.
 
 
  Identify opportunities for service enhancements, upgrades, and new revenue streams.
 
 
  Implement innovation and technology to improve efficiency and guest experience.
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 
 
  Bachelor&rsquo;s degree in Hospitality Management or related field; MBA preferred.
 
 
  Minimum 15+ years of hospitality experience, with at least 7&ndash;10 years in senior management roles in 5-star hotels.
 
 
  Proven experience managing large luxury hotels or resorts in the GCC (UAE experience preferred).
 
 
  Strong financial, operational, and commercial acumen.
 
 
  Excellent leadership, communication, and decision-making skills.
 
 
 
 
 
 Skills Required:
 
 
  Strong knowledge of hotel operations and international hospitality standards.
 
 
  Expertise in budgeting, forecasting, and financial analysis.
 
 
  Exceptional guest service orientation.
 
 
  Ability to handle high-pressure environments and complex operations.
 
 
  Strong network with corporate clients, travel agencies, and luxury hospitality partners.
 
 
  Proficiency in hotel PMS systems (Opera, Fidelio, etc.).
 
 
 
</div>

General Manager- Hospitality

Fundamental Hospitality

<div>Fundamental Hospitality is looking to hire an experienced Reception &amp; Reservation Manager to join our team at KIGO in Dubai. 
Requirements:<ul><li>
Previous experience in a similar role within high-end restaurant concepts</li><li>
Fluent in English &amp; Japanese</li><li>
Currently based in Dubai, or willing to relocate</li></ul>
What We Offer:<ul><li>
Competitive Salary</li><li>
Work Visa &amp; Medical Insurance</li><li>
30 days paid annual leave</li><li>
Employee discounts across our venues</li><li>
Joining flight ticket (for international applicants) plus return tickets to home country (annually or biannually, depending on position)</li><li>
Opportunities for growth, learning and development within our company</li><li>
Meals on duty</li></ul>
Who are we?
Established in 2011, Fundamental Hospitality is a UAE born company that unifies the regions leading lifestyle concepts. As an international ecosystem of hospitality brands, the group develops elevated, home-grown concepts that showcase the quality and innovation of the region, whilst exporting them to key cosmopolitan cities around the world. Fundamental Hospitality delivers lifestyle brands reimagined, where a creative approach to concept development leads to a dynamic experience in each and every venue. The group has played a fundamental role in the expansion of brands from the UAE to the world, where we understand the essential elements needed to execute experience driven lifestyle concepts on an international scale. The collection of brands within the portfolio include globally acclaimed concepts Gaia, Shanghai Me, Alaya, La Maison Ani, Piatti and Izu Burger, as well as international franchises, Scalini Dubai, Scalini Riyadh, Cipriani Dubai, and Cipriani Dolci UAE. Fundamental Hospitality owns and operates venues across the Middle East and Europe, with ongoing expansion of the group&rsquo;s concepts into the GCC, Europe, UK, and USA. Dubai will further see the launch of new home grown concepts as Fundamental Hospitality continues to cement itself as the leading innovator in the hospitality industry.
Website: http://www.fundamentalhospitality.com</div>

Restaurant Reception & Reservation Manager ( Japanese Speaker )

Al Habtoor Palace

Join the Energy at V Hotel Dubai Curio Collection by HiltonAre you a passionate hospitality professional who thrives in a fast-paced, guest-focused environment? Do you love leading teams, creating memorable dining experiences, and being part of something vibrant and dynamic? V Hotel is looking for an Assistant Restaurant Manager who brings energy, leadership, and heart to everything they do.About the RoleAs an Assistant Restaurant Manager at V Hotel, you&rsquo;ll play a key role in delivering exceptional guest experiences while supporting the Restaurant Manager in leading daily operations. You&rsquo;ll help drive service excellence, inspire the team, and ensure our restaurant runs smoothly, profitably, and with flair.What You&rsquo;ll Be Doing?<ul><li>Assist in managing day-to-day restaurant operations, ensuring outstanding guest service and product quality</li><li>Support cost control, budgeting, forecasting, and overall profitability</li><li>Help implement marketing initiatives, promotions, and up-selling strategies to maximize revenue</li><li>Monitor guest satisfaction and service trends, proactively addressing opportunities for improvement</li><li>Lead, coach, and motivate team members through training, feedback, recognition, and performance evaluations</li><li>Ensure full compliance with health &amp; safety, and alcohol awareness standards</li><li>Assist with recruiting, interviewing, and onboarding new team members</li><li>Step into the Manager role when required, confidently leading the team</li></ul>What We&rsquo;re Looking For? <ul><li>Hands-on leadership experience in a fast-paced restaurant or hospitality environment, with a passion for leading people.</li><li>Strong understanding of restaurant operations and service standards</li><li>Excellent communication and people skills, with a natural ability to lead and inspire</li><li>Ability to multitask, prioritize, and stay calm under pressure</li><li>A genuine passion for hospitality and delivering exceptional guest experiences</li><li>Knowledge of health and safety regulations</li></ul>Why Join V Hotel?<ul><li>Competitive salary and benefits</li><li>Be part of a vibrant, engaging, and supportive team</li><li>Work in a dynamic hotel environment with opportunities to grow your career</li><li>Make a real impact on guest experiences and team culture</li></ul>If you&rsquo;re ready to bring your energy, leadership, and passion to a hotel that values creativity and excellence, we&rsquo;d love to hear from you.Apply now and be part of the V Hotel experience!Job Types: Full-time, Permanent

Assistant Restaurant Manager

Banyan Tree

<div>Company Description 
Banyan Group is one of the world&rsquo;s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. 
The Group&rsquo;s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya. 
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.
Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a ﬁtness center and 7 dining options. 
Job Description 
Summary
The Manager, Housekeeping is responsible for overseeing the daily operations of the housekeeping department at Banyan Tree Dubai, ensuring that all guest rooms, public areas, and facilities are maintained to the highest standards of cleanliness and hygiene. This role involves managing and training a team, ensuring effective resource allocation, and maintaining a positive guest experience through attention to detail and exceptional service. The Manager, Housekeeping also works closely with other departments to ensure smooth operations and alignment with the luxury standards of Banyan Tree. 
Responsibilities
Housekeeping Operations:<ul><li>
Room &amp; Facility Standards: Oversee the cleanliness and maintenance of guest rooms, suites, corridors, and public areas. Ensure rooms are ready for check-in on time and maintained throughout the guest's stay.</li><li>
Quality Control: Conduct regular inspections of rooms and public areas to ensure that cleanliness standards are met. Implement quality control measures and ensure all staff adhere to the highest cleanliness and hygiene standards.</li><li>
Inventory &amp; Supplies Management: Manage the inventory of housekeeping supplies and linen, ensuring stock levels are maintained and orders are placed in a timely manner. Oversee laundry operations and manage the quality and quantity of linen used throughout the property.</li></ul>
Guest Satisfaction &amp; Communication:<ul><li>
Guest Experience: Ensure guest rooms and public areas reflect the luxury standards of the Banyan Tree brand. Address guest feedback, complaints, or special requests related to cleanliness and ensure timely resolution.</li><li>
Collaboration with Other Departments: Work closely with Front Office, Engineering, and other departments to ensure seamless operations, especially in areas related to room readiness, guest satisfaction, and maintenance.</li><li>
Guest Requests: Manage special guest requests, including extra amenities, room cleaning preferences, or any other housekeeping-related service, ensuring timely delivery.</li></ul>
Team Leadership &amp; Management:<ul><li>
Supervise &amp; Develop Team: Lead, motivate, and support the housekeeping team, ensuring high standards of cleanliness and service. Provide guidance, conduct training, and monitor performance to ensure continuous improvement.</li><li>
Staff Scheduling &amp; Resource Management: Ensure optimal staffing levels and manage departmental schedules to meet operational needs while adhering to budget constraints. Address any staffing challenges promptly.</li><li>
Performance Monitoring &amp; Feedback: Conduct performance evaluations, provide constructive feedback, and develop action plans for staff development. Ensure all staff comply with company policies and procedures.</li></ul>
Health, Safety &amp; Hygiene Compliance:<ul><li>
Safety Standards: Ensure that all health, safety, and hygiene policies are followed by the housekeeping team, particularly in light of cleaning procedures, chemical handling, and emergency protocols.</li><li>
Sustainability Practices: Lead initiatives in implementing sustainable housekeeping practices, such as reducing waste, conserving energy, and using eco-friendly cleaning products.</li><li>
Training &amp; Compliance: Regularly conduct training sessions on safety standards, proper handling of equipment and chemicals, and emergency evacuation procedures to ensure the team's safety and compliance.</li></ul> 

Qualifications 
Experience<ul><li>
Minimum of 3-5 years in a supervisory / leadership role within the housekeeping division, ideally in a luxury hospitality setting.</li><li>
Bachelor&rsquo;s degree in Hospitality Management,Business Administration, or a related field.</li><li>
Strong leadership and people management skills.</li><li>
Excellent interpersonal and communication abilities.</li><li>
Attention to detail and strong organizational skills.</li><li>
Proven ability to manage multiple priorities and meet deadlines.</li><li>
Ability to handle confidential and sensitive information.</li><li>
Proficiency in relevant software and MS Office Suite.</li><li>
Professional and well-presented at all times.</li><li>
Customer-centric approach with a passion for hospitality.</li><li>
Proactive problem-solver with a solutions-oriented mindset.</li><li>
Ability to work in a fast-paced, dynamic environment.</li><li>
Must be able to handle multiple tasks and adapt to changing priorities.</li></ul> 

Additional Information 
Why Join Us:
We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success</div>

Housekeeping Manager

Jumeirah

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world's most discerning travellers. About Jumeirah Burj Al Arab Jumeirah Burj Al Arab, Dubai's most iconic hotel and a global symbol of Arabian hospitality, stands as the flagship of Jumeirah's exceptional portfolio. Its sail-shaped structure, one of the world's most photographed superstructures, redefined luxury hospitality when it opened in 1999. The hotel offers a collection of exquisite destination dining and wellness experiences. About the Job An opportunity has arisen for an Outlet Manager to join the SAL team in Jumeirah Burj Al Arab.The main duties and responsibilities of this role:<ul><li>Oversee daily operations to ensure efficiency, compliance with company policies, and delivery of exceptional guest service.</li><li>Foster strong guest relations by reviewing feedback regularly and ensuring team adherence to professional grooming and service standards.</li><li>Drive consistent implementation of service standards, taking corrective action where necessary to maintain excellence.</li><li>Monitor outlet profitability, identify operational gaps, and recommend and implement effective improvements.</li><li>Lead team development through structured training, coaching, and performance management to achieve departmental objectives.</li><li>Collaborate with senior leadership on strategic initiatives, promotional activities, and long-term plans to enhance outlet positioning and profitability.</li></ul> About You The ideal candidate for this position will have the following experience and qualifications:<ul><li>Minimum of two years' experience in a similar role, with a strong F&B background in a 5-star luxury property or a fine-dining standalone/branded restaurant or beach club.</li><li>Fluency in English, with knowledge of an additional language.</li><li>Strong financial acumen, with proven skills in budgeting, cost control, and driving profitability.</li><li>Proven ability to lead, motivate, and develop a multi-cultural team in a fast-paced environment.</li></ul> About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.Benefits include:<ul><li>Supportive and inclusive work environment</li><li>Access to Learning & Development programmes and clear career pathways</li><li>Opportunities for internal mobility within our global network</li><li>Colleague discounts on food, beverage, and hotel stays worldwide</li><li>Comprehensive healthcare and life insurance coverage</li><li>Paid annual leave entitlement</li><li>Performance-based incentives tailored to your role</li><li>Competitive tax-free salary paid in UAE Dirhams (AED)</li></ul>

Outlet Manager - SAL - Jumeirah Burj Al Arab

PALAZZO VERSACE DUBAI

Job Summary: We are seeking a highly experienced and service-oriented Butler Manager to lead and manage the Butler team in delivering personalized and intuitive guest experiences. This role requires a dynamic leader with an exceptional eye for detail, impeccable standards, and a passion for delivering world-class luxury service. The ideal candidate will bring experience from ultra-luxury hospitality environments and possess excellent leadership, communication, and organizational skills. Key Responsibilities: <ul><li>Oversee all aspects of the Butler service, ensuring seamless, anticipatory, and personalized guest experiences for VIPs, suites, and distinguished clientele.</li><li>Lead, coach, and mentor the Butler team, fostering a culture of excellence, discretion, and attention to detail.</li><li>Coordinate pre-arrival arrangements, in-room amenities, unpacking/packing services, and special requests.</li><li>Ensure flawless execution of guest itineraries, from airport greetings to room services and dining coordination.</li><li>Liaise closely with Front Office, Housekeeping, F&B, Concierge, and other departments to ensure cohesive and elevated guest service.</li><li>Maintain and update guest profiles, preferences, and histories to enhance future stays.</li><li>Handle guest feedback, requests, and complaints with poise and professionalism, ensuring timely resolution and follow-up.</li><li>Conduct daily briefings, training, and quality checks to maintain consistency and excellence in service delivery.</li><li>Ensure the appearance, grooming, and behavior of all Butlers reflects the hotel's luxury image.</li></ul> Requirements: <ul><li>Previous experience as a Butler Manager or Head Butler in a luxury 5-star hotel.</li><li>Proven leadership experience in managing a high-performing team.</li><li>Exceptional communication, interpersonal, and guest engagement skills.</li><li>Strong knowledge of luxury standards, etiquette, and personalized service.</li><li>Discreet, composed, and detail-oriented with the ability to multitask under pressure.</li><li>Fluency in English; additional languages are a plus.</li><li>Professional training in hospitality or certified butler training preferred.</li></ul>

Butler Manager

We&rsquo;re Hiring: Assistant Guest Relations &amp; Butler Manager at Al Habtoor Palace HotelAbout Al Habtoor Palace HotelAl Habtoor Palace Hotel is a luxury five-star hotel in Dubai, offering a blend of timeless elegance and modern sophistication. Known for its exquisite architecture, opulent interiors, and world-class amenities, the hotel provides guests with an exceptional hospitality experience. With multiple fine-dining restaurants, a lavish spa, and personalized services, Al Habtoor Palace Hotel is dedicated to creating unforgettable moments for every guest.Role OverviewWe are seeking an Assistant Guest Relations &amp; Butler Manager to join our team. This full-time, on-site role is pivotal in delivering exceptional hospitality experiences. You will support the Guest Relations team, oversee personalized butler services, manage guest requests, resolve issues promptly, and ensure consistent adherence to the highest service standards.Key Responsibilities<ul><li>Assist in managing the Guest Relations team to ensure top-tier guest satisfaction.</li><li>Supervise and train staff, including butlers, to maintain excellence in service delivery.</li><li>Manage personalized guest experiences and handle special requests with discretion and efficiency.</li><li>Address and resolve guest complaints or concerns promptly and effectively.</li><li>Monitor and act on guest feedback to enhance services continuously.</li><li>Uphold and enforce luxury service standards across all guest interactions.</li></ul>Qualifications<ul><li>Strong background in Guest Relations and Customer Service.</li><li>Excellent verbal and written communication skills.</li><li>Proven problem-solving abilities and a proactive approach to service.</li><li>Leadership experience, with the ability to motivate and guide teams.</li><li>Experience in luxury hotel management is highly desirable.</li><li>Bachelor&rsquo;s degree in Hotel Management or a related field preferred.</li><li>Proficiency in multiple languages is an advantage</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional growth and career development.</li><li>Training and mentorship to enhance skills and leadership capabilities.</li><li>A vibrant, multicultural work environment focused on teamwork and excellence.</li><li>Recognition programs for outstanding performance and dedication.</li></ul>Join us and be part of a team that sets the standard for luxury hospitality.Job Types: Full-time, Permanent

Assistant Guest Relations & Butler Manager

Explore 2220+ Hospitality manager in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.