front office supervisor

guest experience expert

hotel cleanliness supervisor Jobs in Manama

hotel cleanliness supervisor

housekeeping host (room attendant) Jobs in Manama

housekeeping host (room attendant)

waiter / waitress

hospitality supervisor

Mohammed noor Albokhari

### Job Description: Restaurant Supervisor*Position Title:* Restaurant Supervisor*Location:* [Restaurant Name]*Reports To:* Restaurant Manager#### Job Summary:We are looking for a dedicated Restaurant Supervisor to oversee daily operations and ensure that our restaurant delivers exceptional dining experiences. The ideal candidate will have strong leadership skills, excellent customer service abilities, and a passion for the food industry.#### Key Responsibilities:- Supervise and coordinate the activities of restaurant staff, including waitstaff and kitchen personnel.- Ensure high standards of food quality, service, and cleanliness are maintained.- Assist in training, mentoring, and evaluating staff performance.- Handle customer inquiries, complaints, and special requests professionally.- Monitor inventory levels and assist in ordering supplies as needed.- Implement and enforce health and safety regulations within the restaurant.- Prepare staff schedules and manage labor costs effectively.- Collaborate with the kitchen team to ensure timely and efficient service.- Assist in budgeting and financial management of the restaurant.- Foster a positive work environment and promote teamwork among staff.#### Qualifications:- Previous experience in a supervisory role within a restaurant or hospitality setting.- Strong leadership and interpersonal skills.- Excellent problem-solving abilities and attention to detail.- Knowledge of food safety regulations and best practices.- Proficient in restaurant management software and point-of-sale systems.- Flexibility to work varied shifts, including evenings and weekends.#### Physical Requirements:- Ability to stand for extended periods and lift heavy items as needed.- Capacity to work in a fast-paced, high-pressure environment.#### Benefits:- Competitive salary and performance-based bonuses.- Employee discounts on meals.- Opportunities for professional development and career advancement.*To Apply:* Please send your resume and a cover letter to [contact information]. We are excited to find a passionate individual to join our team!Job Type: Full-timePay: BD200.000 - BD220.000 per month

Supervisor

Hilton

<div>
 Position Purpose
 
 
 To be a passionate host and highly collaborative member of the Guest Operations team, assisting the Front Office Team Leader and Guest Operations Manager in leading the department, developing a high performing guest operations team, and delivering brand-specific customer experiences (mainly in FO but also across Guest Operations).
 
 
 Duties &amp; Key Responsibilities
 
 
 <ul>
 <li>
 Come to work every day with a smile on your face 😊
 </li>
 <li>
 Execute duties as assigned by the Guest Operations Manager and GM
 </li>
 <li>
 Work within the FO team and carry out the same roles like our FO Hosts, but take on additional &lsquo;supervisor&rsquo; responsibilities
 </li>
 <li>
 Be a role model for others concerning brand-specific behaviours and passionate, friendly guest service
 </li>
 <li>
 Assist in providing a positive work environment to Front Office team members that allows everyone to thrive and fulfil their potential
 </li>
 <li>
 Supervise and support FO Hosts in delivering outstanding, brand unique customer service in all shifts (early, late, night)
 </li>
 <li>
 Be willing to roll up your sleeves and help in other departments during busy periods and as required
 </li>
 <li>
 Regularly attend mandatory F&amp;B service trainings to be ready to work shifts in F&amp;B service if required. Duties of a FO Supervisor who is scheduled to work in F&amp;B can also include the order-taking, delivery of any food and/or beverage items, and clearing of tables
 </li>
 <li>
 Monitor Guest Feedback (SALT; Social Reviews) in every shift and initiate corrective actions immediately if necessary, to ensure positive guest experiences in our hotels at all times
 </li>
 <li>
 Plan and train new and existing FO and F&amp;B Hosts on processes, products, systems and brand-specific guest service delivery as per guidance of the FO Team Leader and Guest Ops Manager
 </li>
 <li>
 Be a positive and very active contributor in meetings (e.g. Huddles) with the FO team to help achieve / maintain a high level of trust &amp; engagement
 </li>
 <li>
 Volunteer to participate in company campaigns such as Travel with Purpose and become an outstanding Brand Ambassador
 </li>
 <li>
 Every 6 months, rotate to a new &lsquo;Champion&rsquo; area (e.g. Hilton Honors, CleanStay, rostering) &ndash; our supervisors are responsible for taking ownership of their specialist area and ensuring the hotel is meeting and exceeding expectations in relation to this
 </li>
 <li>
 Coach 2 &ndash; 4 guest experience team members, as assigned on a rotating six month schedule
 </li>
 <li>
 In regular (e.g., monthly) departmental leadership meetings, update HOD and/or Team Leader on the performance and progress of &lsquo;coachees&rsquo; and suggest development opportunities for them in the coming months
 </li>
 <li>
 On-board and supervise assigned &lsquo;coachee&rsquo; team members, ensuring execution of agreed development or performance improvement actions
 </li>
 <li>
 Demonstrate an awareness of guest priorities, anticipate needs, build rapport and resolve guest problems very quickly and in a brand-specific manner
 </li>
 <li>
 Close guest transactions in FO effectively, solicit feedback, and deliver a memorable brand-specific goodbye (Check out)
 </li>
 <li>
 Provide constructive suggestions/feedback to the GOM and FO Team Leader on products and processes
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Front Office Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Front Office experience in the hotel, leisure, and/or retail sector
 </li>
 <li>
 Strong commercial/business awareness and demonstration of sales capabilities
 </li>
 <li>
 Calm, organized work ethic with the ability to prioritize and meet deadlines
 </li>
 <li>
 Excellent supervisory, inter-personal, and communication skills
 </li>
 <li>
 A passion for delivering exceptional levels of Guest service
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 A relevant supervisory/management certificate/diploma or degree
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Garden Inn Bahrain Bay
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Garden Inn
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Front Office Supervisor

Alabraaj Restaurants Group

Job Title: Restaurant SupervisorLocation: Manama, BahrainDepartment: OperationsApplicants must reside in Bahrain, possess the relevant experience and skills outlined below, and answer the pre-screening questions to be considered for this role.Job SummaryThe Restaurant Supervisor is responsible for overseeing daily operations to ensure smooth service, high-quality food and beverage standards, and exceptional guest experiences. This role involves supervising staff, coordinating front and back-of-house activities, maintaining hygiene and safety standards, managing inventory, and handling customer feedback. The ideal candidate is a strong communicator, problem-solver, and team leader with a hands-on approach to operational excellence.Key Responsibilities<ul><li>Oversee daily restaurant operations and ensure smooth coordination between front and back-of-house teams.</li><li>Conduct pre-shift briefings to assign tasks and communicate daily goals.</li><li>Monitor food quality, service standards, and guest satisfaction.</li><li>Ensure the restaurant is clean, well-equipped, and properly staffed.</li><li>Enforce hygiene, health, and safety standards at all times.</li><li>Stay well-informed about the menu, ingredients, and current promotions.</li><li>Manage inventory, place orders, and ensure proper storage and usage of supplies.</li><li>Conduct food quality checks and report any spoilage or wastage.</li><li>Address customer complaints promptly and professionally.</li><li>Lead the team by example, promoting teamwork, flexibility, and problem-solving.</li></ul>RequirementsApplicants must have strong knowledge of food and service standards, actively participate in all required training sessions, and consistently demonstrate high standards of grooming and personal hygiene. A courteous, attentive, and supportive attitude toward both customers and colleagues is essential.Al Abraaj Restaurants GroupAl Abraaj Restaurants Group is a Bahrain based Public Shareholding Company, widely recognised for its pioneering excellence in the F&amp;B sector since 1987. With over 38 years of hospitality experience, 16 brands, 36 outlets and 1,200 employees, the group offers an exciting array of unique dining concepts, catering to diverse culinary tastes.These brands include Al Abraaj, Mashawi Al Abraaj, Mazmiz, Bindaira, Nu Asia, Lumee, YaSalam!, Otto, San Carlo Cicchetti, La Rotisserie, SAL, Chica, Chapra, Sangam, La Ro Bistro, and Camel Club, along with Al Abraaj Catering, Bakery and CPU.Please note due to the high volume of applications, we shall only get in touch if you have been shortlisted for the role.Job Type: Full-timeApplication Question(s):<ul><li>Are you currently in Bahrain?</li><li>What is your visa status?</li><li>How many years of F&amp;B experience do you have?</li><li>What is your current salary?</li><li>Do you require a notice period?</li></ul>

Restaurant Supervisor

IHG Hotels & Resorts

<div>We take our housekeeping standards seriously. So, we&rsquo;re searching for a Housekeeping Supervisor with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand. 
Located in the business and leisure hub of the city, InterContinental&reg; Bahrain offers its guests the perfect location from where to explore the exciting face of Manama. The hotel offers 304 spacious rooms including 4 club floors and 36 luxurious suites. Each room is designed to meet the needs and the expectations of the modern traveler. From sophisticated dining experiences to a taste of traditional romance, InterContinental&reg; Bahrain offers its guest new tastes and unique gourmet treats. With a wide selection of dining options ranging from international, Italian, steakhouse and lounges, InterContinental&reg; Bahrain promises to delight your palate.
<div>
A little taste of your day-to-day 
Every day is different at IHG, but you&rsquo;ll mostly be: 
<ul><li>Consistently offer professional, friendly, and engaging service</li><li>Lead the day-to-day operation of the department to ensure service standards are followed</li><li>Handle guest concerns and react accordingly, logging and notifying the proper areas and complying with company&rsquo;s code of conduct</li><li>Assist with the preparation of efficient departmental work schedules</li><li>Actively participate in daily briefing, daily warm up and department meetings as well as contribute to on the job training and maintain records of the colleagues</li><li>Ensure Room Attendants are informed daily about priorities in their section</li><li>Follow departmental policies and procedures</li><li>Report necessary maintenance items to the Engineering department</li><li>Follow all safety and sanitation policies</li></ul></div>
<div>
What we need from you 
<ul><li>At least 2-year experience working in a 5-star hotel industry in a Housekeeping environment</li><li>Excellent communication skills</li><li>Attention to details</li><li>Flexible attitude to shifts &ndash; you may be required to work nights, weekends and/or holidays
</li><li>Knowledge of Microsoft Office and Opera</li></ul></div>

What you can expect from us 
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.
 
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you&rsquo;ll become part of our ever-growing global family. 
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Housekeeping Supervisor-InterContinental Bahrain

Radisson Hotel Group

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
We are currently seeking a Building &amp; Engineering Supervisor to join our vibrant team. At Al Seef House, we are in search of individuals who go beyond the resume &ndash; those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.
As a Building &amp; Engineering Supervisor, you play a vital role in ensuring our properties deliver an experience beyond expectation, creating memorable moments for our guests.<ul><li>
Supports the smooth running of the property maintenance department, where all areas are maintained to the highest levels</li><li>
Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries</li><li>
Delivers on plans and objectives where property maintenance initiatives &amp; hotel targets are achieved - Manages the maintenance team fostering a culture of growth, development and performance within the department</li><li>
Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained</li><li>
Builds and maintains effective working relationships with all key stakeholders</li><li>
Delivers an effective planned preventative maintenance programme addressing maintenance, environmental and conservation matters</li></ul> 

Qualifications 
<ul><li>
Proven experience in property maintenance with excellent problem-solving capabilities</li><li>
Excellent managerial skills with a hands-on approach and lead- by-example work style</li><li>
Commitment to exceptional guest service with a passion for the hospitality industry</li><li>
Ability to find creative solutions, offering advice and recommendations</li></ul> 

Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

Building & Engineering - Engineering Supervisor

Nordic Holdings

Willing to work immediatelyIT Systems &amp; Innovation SpecialistLocation: Manama, BahrainPosition Type: Full-TimeAbout UsWe are a leading hospitality company committed to providing exceptional guest experiences. Our commitment to excellence extends to our IT infrastructure, ensuring seamless and secure network operations across our hotel properties.Job SummaryWe are seeking an IT Systems &amp; Innovation Specialist to oversee and support the company&rsquo;s technology platforms, ensure optimal utilization by all staff (particularly HODs and Managers), and lead the integration of AI-powered solutions into daily operations. This role combines technical expertise with a proactive drive to help the organization leverage systems and AI for maximum efficiency and business value.Key Responsibilities<ul><li>Manage, monitor, and maintain core hospitality and corporate systems, ensuring reliability, performance, and security.</li><li>Act as a systems supervisor to ensure staff especially HODs and Managers fully utilize the available functions and features.</li><li>Provide training, guidance, and support to improve system adoption and usage.</li><li>Maintain documentation of system architecture, procedures, and best practices.</li><li>Identify opportunities to embed AI tools and automation across departments to improve workflows, reporting, and decision-making.</li><li>Implement and manage AI-driven solutions, including ChatGPT, LLM-based tools, and AI agents.</li><li>Partner with stakeholders to design and deploy practical AI applications in hospitality and real estate operations.</li><li>Oversee and guide the IT support team (currently 2 IT Assistants) responsible for day-to-day network operations, troubleshooting, and maintenance.</li><li>Ensure best practices in the design, configuration, and monitoring of LAN, WAN, WLAN, and firewall systems.</li><li>Provide direction and escalation support for complex issues, while empowering the team to execute operational tasks.</li><li>Maintain high standards of network performance, security, and reliability across all properties.</li><li>Review and validate network documentation, procedures, and incident reports prepared by the team.</li><li>Ensure all systems adhere to industry standards and regulatory requirements.</li></ul><ul><li>Oversee the installation and maintenance of high-density Wi-Fi solutions, ensuring robust and seamless internet access for guests and staff.</li></ul><ul><li>Collaborate with vendors and internal teams to integrate and support hotel-specific systems, including Property Management Systems (Opera Cloud PMS), Point of Sale (POS)(Symphony Cloud) systems, and other hospitality applications (FMC Material Control).</li></ul><ul><li>Configure and manage firewalls to protect network integrity, implementing security policies to safeguard sensitive data and prevent unauthorized access.</li></ul><ul><li>Utilize network monitoring tools to proactively identify and resolve issues, ensuring minimal downtime and optimal performance.</li></ul><ul><li>Maintain comprehensive network documentation, including configurations, procedures, and incident reports.</li></ul><ul><li>Ensure all network systems adhere to industry standards and regulatory requirements, implementing best practices for network security and performance.</li></ul>Qualifications<ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li></ul><ul><li>Minimum of 2 years of experience in network engineering is preferred, preferably within the hospitality industry. Interns &amp; Fresh Graduates will be considered.</li></ul><ul><li>Professional certifications such as Cisco Certified Network Associate (CCNA), or equivalent are highly desirable.</li></ul>Technical Skills<ul><li>Proficiency in configuring and managing network devices, including routers, switches, and access points.</li></ul><ul><li>In-depth knowledge of Wi-Fi standards (802.11 b/g/n/ac) and experience with high-density Wi-Fi deployments.</li></ul><ul><li>Familiarity with hotel management systems and their network requirements.</li></ul><ul><li>Experience with firewall platforms such as Cisco ASA, Palo Alto, or Juniper.</li></ul><ul><li>Strong understanding of network security principles and practices.</li></ul>Soft Skills<ul><li>Excellent problem-solving and analytical abilities.</li></ul><ul><li>Strong communication skills, with the ability to collaborate effectively with cross-functional teams.</li></ul><ul><li>Ability to manage multiple projects and prioritize tasks in a fast-paced environment.</li></ul>Benefits<ul><li>Competitive salary and performance-based incentives.</li></ul><ul><li>Comprehensive health and wellness benefits.</li></ul><ul><li>Opportunities for professional development and career advancement.</li></ul><ul><li>Employee discounts on accommodations and services.</li></ul>Application ProcessIT Systems &amp; Innovation SpecialistJob Type: Full-time

IT INNOVATION&SPECIALIST

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25136590
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 Sheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
 
 
 Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 2 years of related work experience.
 
 
 Supervisory Experience: At least 1 year of supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Head Bartender - Brasero Atlantico

Explore 104+ Hospitality supervisor in Manama this September. Find roles across top companies and apply now to boost your career.