restaurant hostess - intercontinental bahrain Jobs in Manama

restaurant hostess - intercontinental bahrain

assistant front office manager Jobs in Manama

assistant front office manager

assistant manager

front desk agent

guest relations manager

hotel manager

Raffles

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description 
What You Will Be Doing:
<ul><li>Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office, Housekeeping, Spa &amp; Health Club, Food &amp; Beverage, and Culinary)</li><li>
Provide leadership that engages and motivates our team of exceptionally guest oriented Heartists</li><li>
Direct operational needs to ensure compliance with the hotel&rsquo;s Annual Budget and 5 Year Strategic Plan</li><li>
Provide coaching; leadership development; and goal setting with hotel department heads</li><li>
Assist in the preparation of the annual Operations Budget/Plan and achieve the profit objectives therein</li><li>
Ensure that monthly financial outlooks for Rooms, Food &amp; Beverage and Spa are accurately achieved</li><li>
Play a lead role in yield management for Rooms, Food &amp; Beverage and Spa</li><li>
Be a key player in redevelopment and capital projects from an operations viewpoint</li><li>
Ensure the implementation and delivery of all Raffles Standards</li><li>
Handle all guest concerns and ensure effective follow up thereof</li><li>
Assist in Labor Management and the maintenance of productivity levels</li><li>
Follow up on all guest comments, responding to any guest complaints or requests</li><li>
Provide active leadership role in the culture of Health and Safety and accident prevention</li><li>
Act as hotel champion and culture leader in hotel committees</li><li>
Function as key member of the Hotel Executive Committee and Leadership Team, providing support and assistance to the Senior Managers and Executive Team</li><li>
Play a key role and lead change management for Rooms and Food &amp; Beverage initiatives</li><li>
Assume the responsibilities of the General Manager in his/her absence</li></ul> 

Qualifications 
Your Skills and Qualifications:
<ul><li>Operations management with extensive experience in Rooms, Food &amp; Beverage management and Spa operations experience</li><li>
Clear knowledge of budget planning &amp; execution</li><li>
Post secondary diploma/degree in hospitality an asset</li><li>
Proven record to coordinate multiple departments to make gains towards targeted GOP, EES and Health &amp; Safety results</li><li>
Exceptional interpersonal and guest relations skills</li><li>
Proven team-leader with outstanding motivational skills and coaching ability</li><li>
Ability to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions</li><li>
Comfortable working evenings, weekends, holidays and various schedules</li></ul> 

Additional Information 
<ul><li>
Opportunity to join the first Raffles in Bahrain</li><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div>

Hotel Manager

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
 
 
 
 Job Description
 
 
 
 
 What You Will Be Doing:
 
 
 
 <ul>
 <li>
 Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office, Housekeeping, Spa &amp; Health Club, Food &amp; Beverage, and Culinary)
 </li>
 <li>
 Provide leadership that engages and motivates our team of exceptionally guest oriented Heartists
 </li>
 <li>
 Direct operational needs to ensure compliance with the hotel&rsquo;s Annual Budget and 5 Year Strategic Plan
 </li>
 <li>
 Provide coaching; leadership development; and goal setting with hotel department heads
 </li>
 <li>
 Assist in the preparation of the annual Operations Budget/Plan and achieve the profit objectives therein
 </li>
 <li>
 Ensure that monthly financial outlooks for Rooms, Food &amp; Beverage and Spa are accurately achieved
 </li>
 <li>
 Play a lead role in yield management for Rooms, Food &amp; Beverage and Spa
 </li>
 <li>
 Be a key player in redevelopment and capital projects from an operations viewpoint
 </li>
 <li>
 Ensure the implementation and delivery of all Raffles Standards
 </li>
 <li>
 Handle all guest concerns and ensure effective follow up thereof
 </li>
 <li>
 Assist in Labor Management and the maintenance of productivity levels
 </li>
 <li>
 Follow up on all guest comments, responding to any guest complaints or requests
 </li>
 <li>
 Provide active leadership role in the culture of Health and Safety and accident prevention
 </li>
 <li>
 Act as hotel champion and culture leader in hotel committees
 </li>
 <li>
 Function as key member of the Hotel Executive Committee and Leadership Team, providing support and assistance to the Senior Managers and Executive Team
 </li>
 <li>
 Play a key role and lead change management for Rooms and Food &amp; Beverage initiatives
 </li>
 <li>
 Assume the responsibilities of the General Manager in his/her absence
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Your Skills and Qualifications:
 
 
 
 <ul>
 <li>
 Operations management with extensive experience in Rooms, Food &amp; Beverage management and Spa operations experience
 </li>
 <li>
 Clear knowledge of budget planning &amp; execution
 </li>
 <li>
 Post secondary diploma/degree in hospitality an asset
 </li>
 <li>
 Proven record to coordinate multiple departments to make gains towards targeted GOP, EES and Health &amp; Safety results
 </li>
 <li>
 Exceptional interpersonal and guest relations skills
 </li>
 <li>
 Proven team-leader with outstanding motivational skills and coaching ability
 </li>
 <li>
 Ability to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions
 </li>
 <li>
 Comfortable working evenings, weekends, holidays and various schedules
 
 
 </li>
 </ul>
 Additional Information
 
 
 <ul>
 <li>
 Opportunity to join the first Raffles in Bahrain
 </li>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities.
 </li>
 </ul>
</div>

Hilton

<div>Assistant Front Office Manager
An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. 
 
 
What will I be doing? 
As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul>
<li>Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards</li>
<li>Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement</li>
<li>Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme</li>
<li>Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities</li>
<li>Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures</li>
<li>Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork</li>
<li>Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices</li>
<li>Maintain good communication and working relationships with all hotel departments</li>
<li>Monitor staffing levels to meet cover business demands</li>
<li>Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes</li>
<li>Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures</li>
<li>Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li></ul>
What are we looking for? 
Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous supervisory experience in Front Office within the hotel/leisure/retail</li>
<li>High level of IT proficiency</li>
<li>High level of commercial awareness and sales capabilities</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a variety of work situations</li>
<li>Ability to work on your own and as part of a team</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Front Office Manager

<div>
 An IT Supervisor will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.
 
 
 
 What will I be doing?
 
 
 
 As an IT Supervisor, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the IT Supervisor will perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages
 </li>
 <li>
 Record all issues that arise and advise the IT Manager of any issues that need further attention
 </li>
 <li>
 Recommend system improvements to the IT Manager
 </li>
 <li>
 Communicate with the hotel Business Center Team to respond to any Guest-related IT requirements
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 IT Supervisors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous IT experience, preferably in the hotel, leisure, and/or service sector
 </li>
 <li>
 Experience of all Microsoft systems
 </li>
 <li>
 Experience of hotel applications, such as Fidelio and Micros, preferred
 </li>
 <li>
 Excellent organizational and interpersonal skills
 </li>
 <li>
 Current technical skills and knowledge of technology
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Bahrain City Centre Hotel &amp; Residences
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Technology
</div>

IT Supervisor

<div>IT Supervisor
An IT Supervisor will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel. 
What will I be doing? 
As an IT Supervisor, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the IT Supervisor will perform the following tasks to the highest standards:<ul><li>
Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages</li><li>
Record all issues that arise and advise the IT Manager of any issues that need further attention</li><li>
Recommend system improvements to the IT Manager</li><li>
Communicate with the hotel Business Center Team to respond to any Guest-related IT requirements</li></ul>
What are we looking for? 
IT Supervisors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous IT experience, preferably in the hotel, leisure, and/or service sector</li><li>
Experience of all Microsoft systems</li><li>
Experience of hotel applications, such as Fidelio and Micros, preferred</li><li>
Excellent organizational and interpersonal skills</li><li>
Current technical skills and knowledge of technology</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 On an exclusive island in the heart of the Kingdom&rsquo;s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.
 
 
 
 Join Our Team
 
 
 
 We are currently looking for a Front Desk Agent who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape employee experience by providing exceptional knowledge and service in support of our world-renowned hotels.
 
 
 
 The Front Desk Receptionist Key Responsibilities Will Be
 
 
 
 <ul>
 <li>
 The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.
 </li>
 <li>
 The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures.
 </li>
 <li>
 The ability to handle a multitude of keys.
 </li>
 <li>
 The ability to quote and be familiar with room and rate availability for current and future dates.
 </li>
 <li>
 The ability to accept reservations, changes and cancellations in the absence of reservations staff.
 </li>
 <li>
 The ability to select and block rooms for arriving guests; pre-register individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested.
 </li>
 <li>
 The ability to work closely with the Concierge staff to coordinate the efficient handling of guest luggage and follow up on guest requests.
 </li>
 <li>
 The ability to handle guest problems or complaints.
 </li>
 <li>
 The ability to utilize the computer system in running daily reports and in blocking special requests.
 </li>
 <li>
 The ability to keep all support departments informed of necessary information or requests.
 </li>
 <li>
 The ability to handle safety deposit box requests, including distributing, giving access to and closing procedures.
 </li>
 <li>
 The ability to complete key packets and vouchers, and to modify registration cards.
 </li>
 <li>
 The ability to check guests out of the hotel in accordance with procedures; make change, cash checks, exchange foreign currency, and post charges to guest accounts.
 </li>
 <li>
 The ability to maintain a balanced bank assigned to you from the hotel.
 </li>
 <li>
 The ability to reconcile all transactions at the close of the shift and to cash out.
 </li>
 <li>
 The ability to recite hours of operation of all hotel facilities and special service codes.
 </li>
 <li>
 The ability to understand the tasks performed by a telephone operator, a reservationist, a concierge and a housekeeper.
 </li>
 <li>
 The ability to handle hotel emergency procedures and situations with maturity and professionalism.
 </li>
 <li>
 The ability to perform as night receptionist and assist with the night audit procedures.
 </li>
 <li>
 The ability to perform tasks and projects as delegated by the Assistant Manager, Night Manager, Front Office Manager or Rooms Division Manager.
 
 
 </li>
 </ul>
 
 Preferred Qualifications And Skills
 
 
 
 <ul>
 <li>
 Previous minimum 1 year experience in a 5 star luxury Hotel in the Front Desk or Front Office is a must.
 </li>
 <li>
 The ability to work rotating shifts will be required and may change depending on Hotel&rsquo;s occupancy.
 </li>
 <li>
 Must have strong communication skills, and ability to adapt to constant change within the Hotel.
 </li>
 <li>
 Previous customer experience and ability to work effectively under pressure.
 </li>
 <li>
 Strong attention to detail and problem-solving skills
 </li>
 <li>
 Must be able to work as part of a team.
 </li>
 <li>
 Good communication skills - Reading, writing, and oral proficiency in the English language
 </li>
 <li>
 Excellent computer skills, especially Excel proficiency; knowledge of OPERA (or equivalent PMS) and experience in cashiering preferred.
 
 
 </li>
 </ul>
 
 What do we offer?
 
 
 
 Tax free Salary, Service charge, complimentary full board living accommodation in a high quality, well-resourced staff housing, paid home leave tickets, vibrant social and sporting events, free transportation to and from work, end of Service Gratuity, excellent Learning &amp; Development Program, Vibrant staff fitness facilities including Swimming Pool and many more.
</div>

Front Desk Receptionist

Explore 213+ Hotel manager in Manama this January. Find roles across top companies and apply now to boost your career.

213 hotel manager jobs IN Manama

Hotel Manager

Hotel Manager

Assistant Front Office Manager

IT Supervisor

IT Supervisor

IT Supervisor

Front Desk Receptionist