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hotel cleanliness supervisor

Marriott International

<div>Additional Information 
Job Number26017712 
Job CategoryHousekeeping &amp; Laundry 
LocationCourtyard by Marriott Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi Arabia, 24234 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>Contr&ocirc;ler les chambres, les espaces publics, la piscine, etc. apr&egrave;s le passage du charg&eacute; d'entretien m&eacute;nager afin de garantir le respect des standards de qualit&eacute;. Effectuer des rapports sur les chambres lou&eacute;es, v&eacute;rifier le statut des chambres, d&eacute;terminer les chambres non adapt&eacute;es, &eacute;tablir des priorit&eacute;s pour le nettoyage des chambres et mettre &agrave; jour le statut des chambres des clients sur le d&eacute;part. Assister la direction du service d'entretien m&eacute;nager dans la gestion des activit&eacute;s quotidiennes. Assurer la liaison pour coordonner les efforts des services d'entretien m&eacute;nager, d'ing&eacute;nierie, de r&eacute;ception et de blanchisserie. Documenter et r&eacute;soudre les probl&egrave;mes sur les chambres non adapt&eacute;es avec la r&eacute;ception. Pr&eacute;parer, distribuer et communiquer les changements dans les feuilles d'affectation/plannings. Rendre compte des probl&egrave;mes non r&eacute;solus &agrave; l'&eacute;quipe suivante. Effectuer les t&acirc;ches administratives requises. Aider la direction &agrave; embaucher, former, planifier, &eacute;valuer, conseiller, rappeler les r&egrave;gles de disciplines, motiver et accompagner les employ&eacute;s. 
<div></div> 
Suivre et appliquer toutes les politiques et proc&eacute;dures de s&eacute;curit&eacute; de la cha&icirc;ne; rapporter les probl&egrave;mes de maintenance, les risques d&rsquo;accident, les accidents ou les blessures; suivre les formations et obtenir les certifications requises en mati&egrave;re de s&eacute;curit&eacute;. Veiller &agrave; ce que son uniforme et son apparence soient propres et professionnels. Respecter la confidentialit&eacute; des renseignements exclusifs; prot&eacute;ger les biens de l&rsquo;entreprise. Soutenir tous les coll&egrave;gues et les traiter avec dignit&eacute; et respect. Soutenir l&rsquo;&eacute;quipe dans l&rsquo;atteinte des objectifs communs. Se conformer aux attentes et aux normes d&rsquo;assurance qualit&eacute;. Se d&eacute;placer &agrave; la vitesse requise pour r&eacute;pondre aux situations de travail (p. ex., courir, marcher, jogging). Lire et v&eacute;rifier visuellement l&rsquo;information dans une vari&eacute;t&eacute; de formats (p. ex., en petits caract&egrave;res). Inspecter visuellement les outils, l&rsquo;&eacute;quipement et les machines (p. ex., pour identifier les d&eacute;fauts). Entrer et trouver de l&rsquo;information en rapport au travail &agrave; l&rsquo;aide d&rsquo;ordinateurs et de syst&egrave;mes de point de vente. Saisir, faire tourner et manipuler des objets de taille et de poids diff&eacute;rents n&eacute;cessitant une excellente motricit&eacute; et coordination &oelig;il-main. Atteindre les objets au-dessus de la t&ecirc;te et au-dessous des genoux, y compris se plier, faire des rotations du corps, tirer et se baisser. Se d&eacute;placer dans des espaces &eacute;troits, confin&eacute;s, ou &eacute;lev&eacute;s. Se d&eacute;placer sur des surfaces en pente, in&eacute;gales ou des marches glissantes. Monter et descendre les escaliers et les rampes de service. Une utilisation continue de la dext&eacute;rit&eacute; manuelle et de la motricit&eacute; globale avec une utilisation fr&eacute;quente de la dext&eacute;rit&eacute; bi-manuelle et une excellente motricit&eacute;. D&eacute;placer, soulever, transporter et placer des objets pesant jusqu&rsquo;&agrave; 55 livres (25 kg) sans assistance, et de plus de 55 livres (25 kg) avec assistance. Pouvoir pousser et tirer un chariot d&rsquo;entretien m&eacute;nager charg&eacute; et autres appareils de travail sur des surfaces en pente et in&eacute;gales. Se tenir debout, &ecirc;tre &agrave; genoux, assis ou marcher pendant une p&eacute;riode prolong&eacute;e ou &agrave; une fr&eacute;quence &eacute;lev&eacute;e pour un quart de travail complet. &Eacute;couter et r&eacute;agir de mani&egrave;re appropri&eacute;e aux pr&eacute;occupations des clients et aux autres employ&eacute;s. Utiliser un langage clair et courtois lors de toute communication. Effectuer toutes les autres t&acirc;ches demand&eacute;es par les responsables et qui correspondent au poste. 
<div></div>
QUALIFICATIONS RECOMMAND&Eacute;ES 
<div></div>
Niveau d&rsquo;&eacute;tudes:Dipl&ocirc;me d&rsquo;&eacute;tudes secondaires ou &eacute;quivalence de niveau secondaire. 
<div></div>
Exp&eacute;rience de travail connexe:Au moins 1 an d&rsquo;exp&eacute;rience de travail connexe. 
<div></div>
Exp&eacute;rience de supervision:Au moins 1 an d&rsquo;exp&eacute;rience de supervision. 
<div></div>
Permis ou certification:Aucune</div> 
<div></div>
<div></div>Chez Marriott International, nous nous engageons &agrave; promouvoir l&rsquo;&eacute;galit&eacute; d&rsquo;acc&egrave;s &agrave; l&rsquo;emploi, &agrave; accueillir dignement chaque personne et &agrave; offrir les m&ecirc;mes opportunit&eacute;s &agrave; tous. Nous avons instaur&eacute; un environnement dans lequel les particularit&eacute;s de nos collaborateurs sont appr&eacute;ci&eacute;es et c&eacute;l&eacute;br&eacute;es. Notre plus grande force r&eacute;side dans le m&eacute;lange vari&eacute; de cultures, de comp&eacute;tences et d&rsquo;exp&eacute;riences de nos collaborateurs. Nous veillons &agrave; pr&eacute;venir toute discrimination fond&eacute;e sur des crit&egrave;res prot&eacute;g&eacute;s, notamment le handicap, le statut de v&eacute;t&eacute;ran et tout autre aspect couvert par la loi en vigueur.
Chez Courtyard, notre passion est de mieux r&eacute;pondre aux besoins des voyageurs et voyageuses partout dans le monde. C'est de cette volont&eacute; qu'est n&eacute; le premier h&ocirc;tel con&ccedil;u sp&eacute;cialement pour celles et ceux en d&eacute;placement professionnel, et c'est la raison pour laquelle l'exp&eacute;rience Courtyard donne aujourd'hui &agrave; toute notre client&egrave;le, quel que soit le but de son voyage, les cl&eacute;s pour s'&eacute;panouir. Nous recherchons des personnes performantes, anim&eacute;es par la passion d'offrir une exp&eacute;rience client&egrave;le qui d&eacute;passe les attentes, qui appr&eacute;cient de faire partie d'une &eacute;quipe petite mais ambitieuse, et qui aiment plus que tout apprendre &agrave; toujours s'am&eacute;liorer... tout en s'amusant. 
<div></div> 
<div>En rejoignant Courtyard, vous int&eacute;grerez le portefeuille d'enseignes de Marriott International. Rejoignez une entreprise qui vous donne la possibilit&eacute; de donner le meilleur de vous-m&ecirc;me, de trouver un sens &agrave; votre vie professionnelle, de faire partie d'une &eacute;quipe internationale d'exception et de devenir la meilleure version de vous-m&ecirc;me.</div></div></div>

Hotel Cleanliness Supervisor

<div>Additional Information 
Job Number26017712 
Job CategoryHousekeeping &amp; Laundry 
LocationCourtyard by Marriott Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi Arabia, 24234 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we&rsquo;re passionate about better serving the needs of travelers everywhere. It&rsquo;s what inspired us to create the first hotel designed specifically for business travelers, and it&rsquo;s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We&rsquo;re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve &ndash; all while having fun. 
 
 
<div>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Hotel Cleanliness Supervisor (Saudi Only)

Rixos

<div>Company Description 
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. 
Job Description<ul><li> 
Recommends changes in policies, methods, equipment on staff to improve Departmental standards/ productivity and ensures implementation on the same.</li><li>
Helps EHK in the implementation of major changes in all hotel areas, to achieve organizational objectives.</li><li>
Assist in preparing operational and expenditure budgets for Housekeeping.</li><li>
Coordinates repair and maintenance schedules of rooms.</li><li>
Responsible for usage of all departmental master keys and mini bar keys.</li><li>
Guides and advises EHK on key performance indicators of employees in the department and ensures measurement of the same.</li><li>
Conducts daily meetings with Supervisors</li><li>
Conducts a departmental communication meetings with housekeeping team</li><li>
Conducts and records inventories, supplies, lost &amp; found, linen for F&amp;B and room linen</li><li>
Ensures cleanliness and hygiene standards in all hotel areas.</li><li>
Recommends aesthetic standards for quality up gradation of Housekeeping products, amenities and services.</li><li>
Ensures adherence to company and hotel policies on all departmental employees.</li><li>
Checks and controls the availability and proper usage of supplies &amp; material..</li><li>
Ensures maintenance and upkeep of garden areas and indoor/ outdoor plants as per international standards.</li><li>
Ensures aesthetic standards of flower arrangements in the hotel.</li><li>
Ensures quality laundering and dry cleaning of guest and house linen through effective coordination of laundry department</li><li>
Ensures adherence to international standards of hygiene and cleanliness in all areas (guest, heart of the house).</li><li>
Controls, request and purchases guest room and other supplies in order to maintain established par</li><li>
Ensures daily inspection of guest rooms and for VIP arrival</li><li>
Ensures check list for room inspection is done daily by supervisor</li><li>
Prepares duty roaster for all housekeeping employees of different sections.</li><li>
Prepare budget, inventories, monthly profit and loss report.</li><li>
Overseas the linen room and ensures smooth uniform and linen exchange.</li><li>
Organisation of Housekeeping and Laundry</li><li>
Compilation of and adherence to financial budgets within her/his field.</li><li>
Co-operation with hotel&rsquo;s Front Office and Engineering.</li><li>
The following duties within frame of work: General / Miscellaneous.</li><li>
Be fully aware of the Talk of the Walk for the day</li><li>
Proper grooming at all times</li><li>
Attends behavioural and vocational training in work related areas so as to enhance and develop multifunctional skills.</li><li>
Show fullest cooperation and respect within the team and other departments</li><li>
Is aware of the daily activities and has product knowledge of all the hotel facilities.</li></ul> 
Additional Information</div>

Assistant Public Area Manager

Hilton

<div>Team Member Accommmodation Superhero (Supervisor)
Team Member Accommmodation Superhero 
What will I be doing? 
As a Team Member Accommmodation Superhero, you will support the Human Resources Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards:<ul><li>
Allocate work duties to Team Members</li><li>
Perform routine inspections of all check out rooms and spot checks of all occupied rooms</li><li>
Report and follow up on any maintenance defects or other issues</li><li>
Inspect, routinely, service areas, store rooms and corridors</li><li>
Schedule and supervise deep cleaning and any other projects</li><li>
Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required</li><li>
Manage, efficiently, stock control and the maintenance of equipment</li><li>
Provide excellent Guest service, including VIP and other special requirements</li><li>
Ensure the adherence to hotel brand standards at all times</li></ul>
What are we looking for? 
Housekeeping Floor Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in a Housekeeping supervisory role</li>
<li>A successful track record of managing a team</li>
<li>Strong organizational and analytic skills</li>
<li>An attention to details</li>
<li>Strong communication skills</li>
<li>A passion for delivering exceptional levels of guest service</li>
<li>Proficiency, preferred, with computers and computer programs, including Microsoft Office</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Team Member Accommmodation Superhero (Supervisor)

<div>Laundry Supervisor
A Laundry Supervisor is responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience while ensuring quality controls and guest inquiries. 
 
 
What will I be doing? 
As a Laundry Supervisor, you are responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience. A Laundry Supervisor will also be required to ensure quality controls are in place and manage customer service inquiries. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Manage overall daily operations of the Laundry Department</li>
<li>Ensure quality controls are in place for all laundry processes, rejecting any exceptions</li>
<li>Maintain cleanliness of the laundry area</li>
<li>Train, develop, and appraise the laundry team</li>
<li>Ensure linen and housekeeping supplies are ordered and controlled in line with Business and Events</li>
<li>Carry out stock takes</li>
<li>Ensure par stocks are maintained</li>
<li>Take receipt of stock and ensure safe storage</li>
<li>Manage customer service issues quickly and effectively</li>
<li>Oversee the issuing of linen via a requisition system</li>
<li>Ensure team members adhere to all Health and Safety Regulations</li>
<li>Carry out any other reasonable task set by the hotel's management</li></ul>
What are we looking for? 
A Laundry Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Good organisational and planning skills</li>
<li>Good communication skills</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous hotel or leisure sector experience</li>
<li>Previous experience at Supervisory level</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Laundry Supervisor

<div>Housekeeping Superhero (Supervisor)
A Housekeeping Superhero is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper. 
What will I be doing? 
As a Housekeeping Superhero, you are responsible for supervising room attendants to deliver an excellent Guest and Member experience. A Floor Supervisor will also be required to assist the head housekeeper and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Supervise Room Attendants</li><li>
Daily allocation of rooms and deep cleaning tasks to team members</li><li>
Manage guest requests, including VIP amenities and communicating them to the relevant team members</li><li>
Routine inspection of guest bedrooms to ensure they meet standards</li><li>
Achieve positive outcomes from guest queries in a timely and efficient manner</li><li>
Carry out lost property procedures</li><li>
Report maintenance issues to Maintenance/Engineering Department</li><li>
Assist Head Housekeeper with training requirements</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li><li>
Assist other departments wherever necessary and maintain good working relationships</li></ul>
What are we looking for? 
A Housekeeping Superhero serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Committed to delivering a high level of customer service</li><li>
Experience in managing/supervising a team in a similar role</li><li>
Experience in the hotel/cleaning industry</li><li>
Good oral and written communication</li><li>
Previous experience in Hosting Service (Governance)</li><li>
High standards of cleanliness</li><li>
Good interpersonal skills</li><li>
Ability to work on their own or in teams</li></ul>
It is advantageous in this position if you demonstrate the following capabilities and advantages:
<ul><li>Ability to work in a team</li><li>
Excellent attention to detail</li><li>
Positive Attitude</li><li>
IT proficient</li><li>
Willingness to develop team members and self</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Housekeeping Superhero (Supervisor)

<div>Front Office Superhero (Supervisor)
A Front Office Superhero supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. 
What will I be doing? 
As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul><li>
Supervise Front Desk operations during your assigned shift to a consistently high standard</li><li>
Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events</li><li>
Advise your shift team of any special events or VIP Guests in the hotel that day</li><li>
Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work</li><li>
Maximize sales revenues through up-selling and marketing program</li><li>
Manage Guest requests, inquiries, and complaints promptly and completely</li><li>
Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service</li></ul>
What are we looking for? 
A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Front Office experience in the hotel, leisure, and/or retail sector</li>
<li>Strong commercial/business awareness and demonstration of sales capabilities</li>
<li>Calm, organized work ethic with the ability to prioritize and meet deadlines</li>
<li>Excellent supervisory, inter-personal, and communication skills</li>
<li>A passion for delivering exceptional levels of Guest service</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>A relevant supervisory/management certificate/diploma or degree</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Front Office Superhero (Supervisor)

Explore 93+ Hotel cleanliness supervisor in Jeddah Saudi Arabia this March. Find roles across top companies and apply now to boost your career.