receptionist

marketing manager

operations manager

duty manager

accounting manager

hotel manager

Hilton

<div>
 A Security Manager directs security personal to deliver a safe Guest and Member experience while coordinating with government and law enforcement and ensuring compliance with local safety legislation and emergency procedures.
 
 
 
 What will I be doing?
 
 
 
 As a Security Manager, you are responsible for directing and coordinating the activities of security personnel, coordinate the outsourced security company team members, coordinating with government and law enforcement agencies, and organizing patrolling of the property to deliver a safe Guest and Member experience. A Security Manager will also be required to liaise with the T&uuml;rkiye Hilton Safety/Security Director on important matters and ensure that hotel is in compliance with all local safety regulations and emergency procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Maintain good communication and work relationships in all areas of the hotel
 </li>
 <li>
 Coordinate with government and law enforcement agencies as necessary
 </li>
 <li>
 Coordinate additional personnel when needed
 </li>
 <li>
 Organize patrolling of all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms
 </li>
 <li>
 Assist the hotel in complying with Local Fire Safety Legislation
 </li>
 <li>
 Assist the hotel with Local Safety Legislation being specifically responsible for compliance of the security department
 </li>
 <li>
 Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security
 </li>
 <li>
 Inquire as necessary into and report upon any thefts within the hotel using your discretion in connection with any of these matters that you deem should be reported to the police
 </li>
 <li>
 Liaise with the T&uuml;rkiye Hilton Safety/Security Director on the implementation of Company Policies, guides, and matters of mutual interest
 </li>
 <li>
 Direct and coordinate the activities of all security personnel, engage in the implementation of safety and security procedures for the department, and provide assistance and advice to other departments in relation to security
 </li>
 <li>
 Prepare incident reports
 </li>
 <li>
 Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities
 </li>
 <li>
 Plan, deliver and facilitate regular safety &amp; security, fire, staff awareness training
 </li>
 <li>
 Be fully conversant of company terrorist procedures and convey to staff
 </li>
 <li>
 Be fully conversant with hotel Fire and Emergency procedures
 </li>
 <li>
 Responsible for management of key control within all departments
 
 
 
 </li>
 </ul>
 
 What&rsquo;s in it for me?
 
 
 
 <ul>
 <li>
 Competitive Salary
 </li>
 <li>
 Monthly Transportation Fare
 </li>
 <li>
 Private Health Insurance
 
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 Hilton Hotels bonus program participation
 </li>
 <li>
 Carpark allowance
 </li>
 <li>
 Extended yearly vacation days
 </li>
 <li>
 Go Hilton Membership (Team Member Travel Program and Family &amp; Friends Travel Program with discounted room rates in Hilton Hotels Worldwide)
 </li>
 <li>
 50% discount on personal food &amp; beverage consumption in the participant Hilton hotels.
 </li>
 <li>
 Free laundry and dry cleaning for business attire
 </li>
 <li>
 Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for mothers who have just given birth)
 </li>
 <li>
 1 day paid leave on the first school day of the children (only 1st day of the 1st class) for female team members
 </li>
 <li>
 Paid Paternity leave &ndash; 14 days
 </li>
 <li>
 Unlimited Training and development opportunities in and out of the Hotel
 </li>
 <li>
 Unlimited online courses opportunities from our own Hilton University
 </li>
 <li>
 Opportunity to make a positive impact on environment and community with Travel with Purpose program
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Security Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
 
 
 <ul>
 <li>
 Minimum 3 years of hotel experience in manager position
 </li>
 <li>
 Turkish as native language and proficiency in English
 </li>
 <li>
 Organized and systematic approach to problem solving
 </li>
 <li>
 First Aid certificate
 </li>
 <li>
 Firefighting qualification and fire combat training
 </li>
 <li>
 IT proficiency
 </li>
 <li>
 Ability to listen and respond to demanding guest needs
 </li>
 <li>
 Excellent leadership, interpersonal and communication skills
 </li>
 <li>
 Accountable and resilient
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Canopy by Hilton Istanbul Taksim
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Canopy by Hilton
 
 
 
 Job
 
 
 
 Security and Loss Prevention
</div>

Security Manager, Canopy by Hilton İstanbul Taksim

<div>
 A Bar Manager manages the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages.
 
 
 Bar Manager reports to Hotel's Food and Drink Manager
 
 
 
 What will I be doing?
 
 
 
 As a Bar Manager, you will manage the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Maintain an effective bar service with an emphasis on high quality, efficient service.
 </li>
 <li>
 Check that Guest service standards are set, implemented and monitored, and continuously evaluated
 </li>
 <li>
 Set-up of the outlet in accordance with the pre-determined standards of the operation
 </li>
 <li>
 Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly
 </li>
 <li>
 Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesses this knowledge and the application of it
 </li>
 <li>
 Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understood and applied
 </li>
 <li>
 Ensure all Team Members are impeccably presented and adhere to the correct uniform standards
 </li>
 <li>
 Evaluate the performance of the Team ensuring the highest standards of service are given at all times
 </li>
 <li>
 Ensure all Team Members receive an annual and interim appraisal and any other appropriate performance feedback in a timely manner
 </li>
 <li>
 Ensure all staff members have a Personal Development Plan that details and actively encourages use of Hilton University and the Hotel training Calendar
 </li>
 <li>
 Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures
 </li>
 <li>
 Adhere to the Company disciplinary policy when necessary
 </li>
 <li>
 Ensure an appropriate delegation structure is in place and shared amongst the senior team in your absence
 </li>
 <li>
 Complete all necessary administration in accordance with Company procedures relating to all staff members
 </li>
 <li>
 Produce effective revenue forecasting, as per timelines, and communicate forecasts to the Food and Beverage office
 </li>
 <li>
 Maximize revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
 </li>
 <li>
 Work with Food and Beverage Cost Control to ensure stock takes are carried out in a timely manner and to ensure food and beverage cost control targets are maintained
 </li>
 <li>
 Meet or exceed the monthly drink profit margin target
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Bar Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
 
 
 <ul>
 <li>
 Minimum 3 years of experience in the same position
 </li>
 <li>
 High knowledge of wine and spirits, creation and follow-up of menus and recipes
 </li>
 <li>
 Customer Service experience in supervisory or above capacity
 </li>
 <li>
 A warm personality, attentive and smartly presentable
 </li>
 <li>
 An ability to listen and respond to demanding Guest needs
 </li>
 <li>
 Excellent leadership, interpersonal and communication skills
 </li>
 <li>
 Accountable and resilient
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 A medium level of IT proficiency is required
 </li>
 <li>
 Hilton Hotels work experience is an advantage
 
 
 
 </li>
 </ul>
 
 What&rsquo;s in it for me?
 
 
 
 <ul>
 <li>
 Competitive Salary
 </li>
 <li>
 Monthly Transportation Fare
 </li>
 <li>
 Private Health Insurance (after 6 months tenure)
 </li>
 <li>
 Carpark subscription on discounted fee
 </li>
 <li>
 Go Hilton Membership (Team Member Travel Program and Family &amp; Friends Travel Program with discounted room rates in Hilton Hotels Worldwide)
 </li>
 <li>
 50% discount on personal food &amp; beverage consumption in the participant Hilton hotels.
 </li>
 <li>
 Free laundry and dry cleaning for business attire
 </li>
 <li>
 Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for mothers who have just given birth)
 </li>
 <li>
 1 day paid leave on the first school day of the children (only 1st day of the 1st class) for female team members
 </li>
 <li>
 Paid Paternity leave &ndash; 14 days
 </li>
 <li>
 Unlimited Training and development opportunities in and out of the Hotel
 </li>
 <li>
 Unlimited online courses opportunities from our own Hilton University Opportunity to make a positive impact on environment and community with Travel with Purpose program
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Canopy by Hilton Istanbul Taksim
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Canopy by Hilton
 
 
 
 Job
 
 
 
 Bars and Restaurants
</div>

Bar Manager- Canopy by Hilton Istanbul Taksim

Marriott International

<div>Additional Information 
Job Number25128493 
Job CategoryRooms &amp; Guest Services Operations 
LocationLe M&eacute;ridien Istanbul Etiler, Cengiz Topel Caddesi No: 39, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34337 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Leading Guest Services Teams
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul> 
Maintaining Guest Services and Front Desk Goals
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li></ul>
<ul><li>Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li></ul>
<ul><li>Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li></ul>
<ul><li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Serves as a leader in displaying outstanding hospitality skills.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Provides immediate assistance to guests as requested.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans to improve guest satisfaction.</li></ul> 

Implementing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li></ul>
<ul><li>Manages payroll administration.</li></ul> 
Conducting Human Resource Activities
<ul><li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul>
<ul><li>Uses all available on the job training tools for employees.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Supervises on-going training initiatives and conducts training when appropriate.</li></ul>
<ul><li>Participates in the employee performance appraisal process, providing feedback as needed.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Maintains high visibility in public areas during peak times.</li></ul>
<ul><li>Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li></ul>
<ul><li>Performs Front Desk duties in high demand times.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Relations Manager

ibis, ibis Styles, ibis budget

<div>
 
 Company Description
 
 
 
 "Why work for Accor?
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Answering phones and giving guests all information about the hotel.
 </li>
 <li>
 Making reservations, welcoming guests to the hotel, opening accounts and entering the customer's expenses into these accounts.
 </li>
 <li>
 To convey all kinds of information about the guests' needs and the duration of their stay at the hotel to other departments in the hotel (Housekeeping, Food &amp; Beverage).
 </li>
 <li>
 To collect guest invoices and give them to the Manager at the end of the day along with accounting and statistical information.
 </li>
 <li>
 Dealing with reservations and information requests made to the hotel by e-mail, fax or telephone, and recording all confirmed reservations in the computer system.
 </li>
 <li>
 Reporting to the FO Manager.
 </li>
 <li>
 Checks unpaid debts and follows up on them.
 </li>
 <li>
 Optimizes the hotel's average room rate and the hotel's occupancy rate.
 </li>
 <li>
 Checks your cash register.
 </li>
 <li>
 Issues guest invoices and collects these invoices.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Able to communicate in written and spoken English.
 </li>
 <li>
 Successful problem solving skills.
 </li>
 <li>
 No military obligation for male candidates.
 </li>
 <li>
 Must be able to handle a multitude of tasks in an intense, ever-changing environment.
 </li>
 <li>
 Prior experience working with Opera or a related system.
 </li>
 <li>
 Computer literate in Microsoft Window applications an asset.
 </li>
 <li>
 Ability to work well under pressure in a fast paced environment.
 </li>
 <li>
 Ability to work cohesively with fellow colleagues as part of a team.
 </li>
 <li>
 Able to work shift in terms of working hours.
 </li>
 <li>
 Must have the ability to handle cash effectively and accurately.
 </li>
 </ul>
</div>

Receptionist

Renaissance Corporate Services

Shangri-La Bosphorus, Istanbul
 
Shangri-La Hotels are five-star luxury hotels located in premier city addresses across Asia Pacific, North America, the Middle East, and Europe.
 
"To treat a stranger as one of our own" characterizes the hospitality one can expect from Shangri-La. Discerning travelers will enjoy world-class service amidst tranquil surroundings, coupled with inspirational architecture and design. The finest dining experiences at every hotel and resort ensure that every palate is pampered.
 
But what makes each stay truly memorable is something even more exquisite and rare - Shangri-La’s special kind of hospitality. Hospitality from the heart.
 
Shangri-La Bosphorus, Istanbul, presenting 186 refined guest rooms and suites, provides a luxurious personal sanctuary to unwind amid enticing views of the city and the Bosphorus Strait. Our guests are greeted, as always, by warm and attentive service. The feeling of enchanting hospitality continues when our colleagues open the door to our guests the hotel, ideally located in the financial and entertainment district of Besiktas, yields breathtaking views of the Bosphorus Strait. As you step onto your private terrace, you are dazzled by the Strait's deep blue waters, a living line between two continents.
 
We are looking for a Finance Manager
 
As Finance Manager, we rely on you to
 
Responsible for maintaining the General Ledger and the preparation of monthly financial statements, and he/she must have a complete understanding all hotel operations and finances and maintain a good working relationship with other departments in the Hotel
 
We are looking for someone who;
 
Has degree in Economics / Business Management or related business discipline, from an academic institution
 3+ years of experience in similar role and extensive Finance experience in preferably Hospitality Industry
 Organization, planning skills and the ability to prioritize
 Rigorous commitment to accuracy and detail
 Negotiation and influencing skills
 Communicates and writes with fluency in English (as well as the local Language)
 Preferably has relevant experience from an International 5* Hotel Group
 
If you are the right person, what are you waiting for? Click and apply now.

Finance Manager (169123)

<div>
 A Marketing &amp; E-Commerce Executive plays an important role in assisting the Commercial Manager in achieving key objectives in line with the annual marketing and PR plan, current initiatives and relevant activities. The executive role involves managing individual projects relating to marketing, media relations and internal communications and performing day-to-day administrative duties.
 
 
 
 What will I be doing?
 
 
 
 As Marketing Executive, you will be responsible for the results of the marketing plan and activities used by the hotel to increase brand awareness, communicate promotions to all relevant target markets and address hotel business needs. Specifically, you will perform the following tasks to the highest standards:
 
 
 
 Business Function
 
 
 
 <ul>
 <li>
 Coordinate and assist with delivering all agreed marketing and PR strategies and monitor on-going marketing and PR campaigns performance and reporting as directed by the Line Manager
 </li>
 <li>
 Support the Commercial Manager by developing and implementing promotional activity, collateral and in-house merchandising as well as maintaining the hotels&rsquo; media library to include video, film and press coverage archives
 </li>
 <li>
 Promote the hotels&rsquo; marketing activities to the media covering all food and beverage, rooms and event promotions
 </li>
 <li>
 Support all internal communication activities including, but not limited to, regional and area updates, press release writing, newsletters and assisting with senior management interviews with relevant preparation material
 </li>
 <li>
 Promote and support all marketing and PR activities including special events, sponsorship opportunities, merchandising campaigns, exhibitions and property inspections
 </li>
 <li>
 Support the department with media relations involving tracking social media, updating press kits, archiving news releases and press coverage, maintaining media databases, coordinating interviews, and ensuring relevant administrative duties are completed in advance of media visits
 </li>
 <li>
 Organize and manage familiarization trips for media professionals and entertain local media where appropriate
 </li>
 <li>
 Assist with and, where required, lead on-site photos shoots and hotel filming whilst ensuring all relevant administration approvals are completed and confirmed
 </li>
 <li>
 Monitor and support Commercial Manager on all social media activity for the hotels whilst supporting departmental initiatives
 </li>
 <li>
 Be a brand champion for the hotels ensuring all collateral conforms to agreed brand standards, using the right tone and voice compliant with corporate guidelines
 </li>
 <li>
 Support and identify opportunities along with the Commercial Manager to grow and develop loyalty marketing activities with HHonors and other booker incentive schemes
 </li>
 <li>
 Execute and implement appropriate use of marketing and PR content, creative resources, translation and photography while optimizing an effective online presence in line with regional strategy
 </li>
 <li>
 Respond to customer postings as appropriate tackling any complaints and issues
 
 
 
 </li>
 </ul>
 
 Managing Execution
 
 
 
 <ul>
 <li>
 Support the Commercial Manager in executing effective content management across all available channels, including hotel websites, OTAs, social media, mobile marketing and partnership programs
 </li>
 <li>
 Develop, maintain and grow the hotels&rsquo; databases to promote all hotel disciplines including targeted HHonors campaigns
 </li>
 <li>
 Assist in developing reports on specific marketing and PR initiatives and promotions
 </li>
 <li>
 Execute and report on competitive analysis on hotel, food and beverage and eCommerce marketing activities and maximize compatibility with public relations efforts
 </li>
 <li>
 Develop strong working relationships with various levels of Hilton&rsquo;s personnel including hotel and regional teams and comply to Hilton core values
 </li>
 <li>
 Work effectively within the cluster marketing and PR team as well as supporting all hotel departments including regional levels on marketing and PR campaigns
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Marketing &amp; E-Commerce Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous Marketing and e-commerce experience in a hotel environment
 </li>
 <li>
 Excellent written and verbal communication skills in Turkish and English.
 </li>
 <li>
 Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
 </li>
 <li>
 Experience of working with media and design agencies
 </li>
 <li>
 Demonstrates ability to interact effectively with various levels of management
 </li>
 <li>
 Demonstrates self-starter, with excellent attention to detail
 </li>
 <li>
 Proven experience of working to and understanding key marketing and PR disciplines, plans and strategies
 </li>
 <li>
 Qualifications or courses relating to creative, descriptive or effective writing
 </li>
 <li>
 Proficiency in Microsoft Office applications, social media accounts, project and time management
 </li>
 <li>
 Demonstrates an understanding of commercial awareness, able to adapt to changing priorities with key judgement and decision-making skills
 </li>
 <li>
 Able to interact effectively, create solutions, influence others and work diplomatically with a wide range of individuals
 </li>
 <li>
 Friendly demeanour, positive and enthusiastic attitude with strong customer focus and ability to work independently
 </li>
 <li>
 Educated to College level with previous marketing and PR experience
 </li>
 <li>
 Hilton experience is an advantage
 
 
 
 </li>
 </ul>
 
 What&rsquo;s in it for me?
 
 
 
 <ul>
 <li>
 Competitive Salary
 </li>
 <li>
 Private Pension after 6 months of service
 </li>
 <li>
 Carpark subscription on discounted fee
 </li>
 <li>
 Go Hilton: Team member rate while staying in Hilton Hotels both in &amp; out of Turkey.
 </li>
 <li>
 50% discount on personal food &amp; beverage consumption in the hotels.
 </li>
 <li>
 Free laundry and dry cleaning for business attire
 </li>
 <li>
 Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for new mother team members)
 </li>
 <li>
 1 day paid leave on the first school day of the children (only 1st day of the 1st class) for female team members
 </li>
 <li>
 Paid Paternity leave &ndash; 14 days
 </li>
 <li>
 Unlimited Training and development opportunities in and out of the Hotel
 </li>
 <li>
 Unlimited online courses opportunities from our own Hilton University
 </li>
 <li>
 Opportunity to make a positive impact on environment and community with Travel with Purpose program
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Canopy by Hilton Istanbul Taksim
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Canopy by Hilton
 
 
 
 Job
 
 
 
 Sales
</div>

Marketing & E-Commerce Executive - Canopy by Hilton Istanbul Taksim

Conservatorium Hotel

<div><div><div>Director of Spa and Wellness
 <div></div><div><div><ul><div>543364
</div> </ul></div><div></div><div><ul><div>Spa &amp; Wellness
</div> </ul></div><div></div><div><ul><div>Full time
</div></ul></div><div></div><div><ul><div><div>Mandarin Oriental Bosphorus, Istanbul
</div></div></ul></div></div><div><h2 class="jobSectionHeader">The Group</h2>

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. 

<h2 class="jobSectionHeader">
The Hotel</h2>

Mandarin Oriental Bosphorus, Istanbul has become Mandarin Oriental Hotel Group's second hotel in Turkey. The hotel is located on the European side of Istanbul, in the luxurious residential district of Kuru&ccedil;e&#351;me, right next to the unique Bosphorus.

Redefining luxury with its sophisticated design and architecture inspired by Istanbul's uniquely beautiful mansions and palaces, our hotel is located on the shores of the Bosphorus with two outdoor pools in the city center with lush and generous gardens, 100 spacious rooms and suites with large living spaces, rich Sunday brunches with Turkish and international cuisine, Novikov Restaurant, the international representative of modern Asian and Italian cuisines; Olea &amp; The Bar, offering the most exclusive flavors of Italian cuisine; Hakkasan, world-renowned for its innovative interpretation of China's traditional Cantonese cuisine; and Bosphorus Lounge, home to delicious snacks and tea-time rituals. The Spa at Mandarin Oriental Bosphorus, Istanbul is the city's most comprehensive health, beauty, and wellness center with 3,500 square meters of The Spa at Mandarin Oriental Bosphorus, Istanbul. 


Duties and Responsibilities
<ul>
<li>To be responsible for the development of the Spa &amp; Fitness Yearly Budget, re-forecasting of the budget as and when is necessary.</li>
<li>To be responsible for the compilation of the financial performance, Spa monthly profit and loss account and statistics.</li>
<li>To review daily revenue updates on Spa Revenue master and financials produced by accounting daily and discuss with Management Team and Hotel Manager during the weekly meetings.</li>
<li>To establish strategies for achieving the targets.</li>
<li>To be responsible for motivating retail sales.</li>
<li>To set achievable goals for spa colleagues, to include both treatment and retail goals.</li>
<li>To work with budget goals and spreadsheets by understanding desired service/retail percentages and overall cost management.</li>
<li>To sign off yearly Capex from Operations Manager.</li>
<li>To review stock checks at the end of month for financial reports.</li>
<li>To ensure that purchasing is aligned with budget.</li>
<li>To select the product line with Assistant Director of Spa and Purchasing Manager.</li>
<li>To frequent check of equipment and facilities to prevent loss of equipment due to negligence or wear and tear.</li>
<li>During morning briefings to ensure any issues are discussed and provide information about special guests and groups that may be in house.</li>
<li>To be sure about preparation for Special guests and VIPs with special needs.</li>
<li>To reply to guest, vendor, sales, and colleague correspondence.</li>
<li>To deal with any problems, enquiries, and complaints from spa guests.</li>
<li>To handle email correspondence regarding Spa, meetings, groups, and VIP&rsquo;s.</li>
<li>To proactively handle service recovery situations.</li>
<li>To ensure that mistakes are rectified and review/implement procedures to correct them.</li>
<li>To make regular daily walkthroughs of the Spa, Fitness Centre &amp; Kids Club to review all.</li>
<li>To ensure and review that SOP&rsquo;s are continuously updated for all Spa colleagues.</li>
<li>To be responsible for maintaining the high standard of treatment, service, and attention to detail within the Spa.</li>
<li>To be responsible for the enforcement of all policies and objectives within the spa.</li>
<li>To control aspects of operational supplies and labor in the Spa.</li>
<li>To develop Spa marketing plan and its activities together with the Director of Marketing and Communications and be responsible for the execution of the plan.</li>
<li>To be responsible for the development of Marketing Strategies for the Spa, fitness department and Kids Club operations.</li>
<li>To be responsible for the development of the Yearly Event Calendar.</li>
<li>To ensure regular market research/studies are being conducted to understand the market trends within Istanbul and Internationally.</li>
<li>To attend sales calls as and when is necessary.</li>
<li>To meet with all new Heads of Departments by providing a tour of the spa and explaining the philosophy and culture of the Spa.</li>
<li>To keep abreast of any developments in the spa industry.</li>
<li>To prepare reports for the Hotel Manager about the need for new developments or changes to existing policies or objectives to keep abreast of market developments and new projects/services available.</li>
<li>To make frequent competitor analysis and check when needed.</li>
<li>To make strategic planning for assigned projects by organizing committees and following up with goals established on set timelines.</li>
<li>On occasion to determine contingency plans with Hotel Manager hence business is exposed to unusual factors such as war, poor economy, or another external factors.</li>
<li>To attend regular industry job fairs and local Spa colleague events, TV/Radio interviews, tradeshows for products &amp; services.</li>
<li>To mentor and strengthen other spa directors through on-site support and training, sharing best practices, responding to questions and requests for support, or identifying regional vendor partnerships that can benefit the Group.</li>
<li>To provide support to new properties in development by reviewing or contributing to spa concept briefs and architectural plans with an eye towards operational success within the context of regional competition and demographics, recruitment, and on-boarding of spa colleagues, and providing pre-opening support and training.</li>
<li>To liaise with other Spa Directors in the group to develop attractive group promotions.</li></ul></div></div></div></div>

Director of Spa and Wellness

Explore 318+ Hotel manager in Istanbul this September. Find roles across top companies and apply now to boost your career.