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Inspire Management Training Center

We are seeking a dynamic and results-driven Sales &amp; Marketing Manager with extensive experience in luxury hotels and upscale fine-dining environments. This role is responsible for driving revenue growth, strengthening brand positioning, and delivering exceptional guest experiences through strategic sales and marketing initiatives.Key Responsibilities:<ul><li>Design and implement comprehensive sales and marketing strategies to meet and exceed revenue objectives across hotel operations and F&amp;B outlets.</li><li>Identify and capitalize on new business opportunities while expanding and managing a portfolio of high-value clients.</li><li>Develop and maintain strong relationships with corporate accounts, event organizers, and luxury brand partners.</li><li>Plan, execute, and oversee marketing campaigns, PR activities, social media initiatives, and exclusive promotional events.</li><li>Work closely with operational teams to ensure seamless service delivery and superior guest satisfaction.</li><li>Monitor market trends, competitive landscape, and customer behavior to support informed strategic planning.</li><li>Prepare detailed sales reports, forecasts, and performance presentations for senior leadership.</li><li>Lead, coach, and inspire the sales and marketing team to consistently achieve departmental targets.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Hospitality Management, or a related discipline.</li><li>5&ndash;7 years of proven sales and marketing experience within luxury hospitality and high-end dining establishments.</li><li>Strong track record of revenue growth, client acquisition, and brand development.</li><li>Excellent communication, negotiation, and relationship-building skills.</li><li>Demonstrated leadership abilities with experience managing and motivating teams.</li><li>Comprehensive understanding of luxury hotel and premium dining markets.</li></ul>Job Type: Full-timeEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Sales and Marketing in Luxury Hospitality: 4 years (Preferred)</li></ul>Location:<ul><li>Doha (Preferred)</li></ul>

Sales and Marketing Manager (Luxury Hospitality)

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 The Sales Manager will be responsible for driving leisure business to Raffles &amp; Fairmont Doha, with a strong focus on luxury leisure segments and global travel consortia. The role will develop and manage relationships with high-end leisure partners, including luxury travel advisors, consortia, and premium travel programs, to maximise room revenue and reinforce both brands&rsquo; positioning as leading luxury destinations in Doha.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop and grow a portfolio of luxury leisure accounts, including tour operators, wholesalers, DMCs, and global luxury consortia
 </li>
 <li>
 Maintain strong knowledge of luxury leisure segments, particularly Consortia, AMEX, FHR, and Virtuoso, including program requirements and production drivers
 </li>
 <li>
 Identify new business opportunities in key leisure source markets
 </li>
 <li>
 Negotiate leisure contracts, preferred partner agreements, rates, and value-added inclusions in line with brand and revenue strategies
 </li>
 <li>
 Ensure accurate rate loading, promotions, and content across all distribution platforms.
 </li>
 <li>
 Represent Raffles &amp; Fairmont Doha at international trade shows, roadshows, sales missions, and consortia events
 </li>
 <li>
 Conduct sales calls, presentations, and familiarization trips for luxury travel advisors and partners.
 </li>
 <li>
 Monitor market trends, competitor activity, and luxury travel demand to provide strategic insights.
 </li>
 <li>
 Collaborate closely with Revenue Management, Marketing, Reservations, and Operations to optimize pricing, campaigns, and delivery of contracted business
 </li>
 <li>
 Prepare and execute annual leisure sales plans, track production and ROI, and provide regular reports and forecasts
 </li>
 <li>
 Act as a brand ambassador, ensuring partners understand brand positioning, guest experience, and that all contracted luxury benefits are delivered seamlessly
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum 3&ndash;5 years of experience in leisure sales within luxury hotel/s and/or resort/s
 </li>
 <li>
 Proven experience working with luxury consortia and premium travel programs, including Virtuoso, AMEX, and FHR
 </li>
 <li>
 Strong understanding of global luxury travel distribution and advisor networks
 </li>
 <li>
 Possesses strong insight into European and American luxury travel markets, including customer behavior, expectations, and purchasing drivers
 </li>
 <li>
 Middle East market experience preferred
 </li>
 <li>
 Excellent negotiation, presentation, and relationship-management skills
 </li>
 <li>
 Fluent in English; additional languages are a strong advantage
 </li>
 <li>
 Strong commercial and strategic mindset with a focus on luxury revenue growth
 </li>
 </ul>
</div>

Sales Manager - Leisure

Mandarin Oriental

<div>
 Mandarin Oriental, Doha, is seeking a Sales Manager to join our Commercial Strategy Team
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
 
 
 
 Scope of Position
 
 
 
 Ensures comprehensive and complete coverage of own sales portfolio, covering all levels of accounts and all revenue streams within the account for a comprehensive client servicing, achieving targets and maximum productivity. Manages activities related to the sales functions with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals. Track record in exceeding targets with the ability to identify, implement and execute sales strategies and account plans.
 
 
 
 As Sales Manager, you will be responsible for the following duties:
 
 
 
 <ul>
 <li>
 To acquire, develop and manage local and regional corporate business and government accounts according to the set business mix strategy.
 </li>
 <li>
 Ensures maximum acceptance in RFPs.
 </li>
 <li>
 To acquire, develop, and manage business travel agent (BTA) accounts in accordance with the established business mix strategy.
 </li>
 <li>
 To constantly monitor the market and the competition and report on threats and opportunities.
 </li>
 <li>
 To provide accurate and timely reporting on segment and account production and propose tactics and strategies to improve revenue or avoid a shortfall.
 </li>
 <li>
 Implements and executes all sales objectives and action plans to reach and exceed targets set.
 </li>
 <li>
 Quotes and negotiates prices with customers for transient, long-stay, and group business within established parameters.
 </li>
 <li>
 Establishes and maintains files of major accounts and ensures maintenance of the accounts in the management system.
 </li>
 <li>
 Understands the overall market, including competitors&rsquo; strengths and weaknesses, economic trends, supply and demand and knows how to sell against them.
 </li>
 <li>
 Ensures that selling strategies are adhered to during negotiations and maximises upselling opportunities whenever possible.
 </li>
 <li>
 Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns to offer better business solutions.
 </li>
 <li>
 Cross-sells brand across the MOHG portfolio through MObilise program
 </li>
 <li>
 Supports customer loyalty and the property&rsquo;s brand standards by delivering service excellence throughout each customer experience.
 </li>
 <li>
 We serve our customers in order to grow our share of the account.
 </li>
 <li>
 Builds strong relationships with customers, Guests and Team Members in order to gain a full understanding of their needs and work to serve them effectively
 </li>
 <li>
 Handles guest complaints and disputes.
 </li>
 <li>
 Conducts site visits as required by hotel operation
 </li>
 <li>
 Participates in Client Entertainment with the Sales Department as required
 </li>
 <li>
 Joint Sales calls with the team as required
 
 
 </li>
 </ul>
 
 As Sales Manager, We Expect From You
 
 
 
 <ul>
 <li>
 Minimum 2 years of experience working in a 5-star hotel environment within Sales with proven records of closing sales
 </li>
 <li>
 Previous experience working in the GCC
 </li>
 <li>
 Strong network with local Ministries and Corporate accounts
 </li>
 <li>
 Must be excellent in using computer and well versed in all computer applications
 </li>
 <li>
 Clear communication; effective verbal and written communication skills in English and Arabic
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 <li>
 A competitive salary and benefits packages
 </li>
 <li>
 Transportation and Housing provided
 </li>
 <li>
 Relocation and Vacation Tickets
 </li>
 </ul>
</div>

Sales Manager

Radisson Hotel Group

<div>
 
 Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
 
 
 
 
 
 
 People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
 
 
 
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 
 Develop and execute strategic sales plans to achieve revenue, market share, and profitability targets.
 
 
 
 </li>
 <li>
 
 Drive new business development while strengthening relationships with key and strategic accounts.
 
 
 
 </li>
 <li>
 
 Set annual sales targets, budgets, and forecasts, ensuring consistent performance against objectives.
 
 
 
 </li>
 <li>
 
 Lead high-level client negotiations and close complex sales agreements in line with business goals.
 
 
 
 </li>
 <li>
 
 Analyze market trends, competitor activity, and customer insights to refine sales strategies.
 
 
 
 </li>
 <li>
 
 Maintain a strong and accurate sales pipeline with effective forecasting and reporting.
 
 
 
 </li>
 <li>
 
 Collaborate closely with operations, marketing, and revenue teams to ensure seamless service delivery.
 
 
 
 </li>
 <li>
 
 Represent the organization at industry events, networking functions, and client engagements.
 
 
 
 </li>
 <li>
 
 Lead, mentor, and develop the sales team to foster a high-performance, results-driven culture.
 
 
 
 </li>
 <li>
 
 Prepare and present sales performance reports and strategic recommendations to senior management.
 
 
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 
 Minimum
 
 5&ndash;7 years of proven sales experience
 
 in the hospitality / hotel industry, with at least
 
 2&ndash;3 years in a managerial role
 
 .
 
 
 
 </li>
 <li>
 
 Strong track record of
 
 achieving and exceeding revenue and sales targets
 
 .
 
 
 
 </li>
 <li>
 
 Proven experience in
 
 strategic sales planning, forecasting, and budgeting
 
 .
 
 
 
 </li>
 <li>
 
 Excellent
 
 leadership, coaching, and team management
 
 skills.
 
 
 
 </li>
 <li>
 
 Strong
 
 negotiation, presentation, and contract management
 
 abilities.
 
 
 
 </li>
 <li>
 
 In-depth understanding of
 
 hospitality market trends, pricing strategies, and revenue management
 
 .
 
 
 
 </li>
 <li>
 
 Ability to build and maintain
 
 long-term relationships with key clients and stakeholders
 
 .
 
 
 
 </li>
 <li>
 
 High level of
 
 analytical and reporting skills
 
 , with the ability to interpret sales data and market insights.
 
 
 
 </li>
 <li>
 
 Proficiency in
 
 Microsoft Office
 
 and hospitality systems such as
 
 Opera
 
 ; CRM experience is an advantage.
 
 
 
 </li>
 <li>
 
 High standards of
 
 professional integrity
 
 , adaptability, and the ability to work in a fast-paced, performance-driven environment.
 
 
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 
 Why Join Radisson Hotel Group?
 
 
 
 
 
 
 Live the Magic of Hospitality -
 
 Be part of a team that creates
 
 exceptional experiences and memorable moments
 
 every day. Let your
 
 Yes I Can!
 
 spirit shine as you bring hospitality to life.
 
 
 
 
 
 Build a Great Career -
 
 No matter your background or experience, we invest in your
 
 growth, learning, and career development
 
 &mdash;helping you reach your full potential.
 
 
 
 
 
 Experience the Team Spirit -
 
 Join a workplace that&rsquo;s
 
 inclusive, fun, and meaningful
 
 . We celebrate diversity, support one another and foster a sense of belonging through our
 
 Employee Resource Groups and inclusion initiatives
 
 .
 
 
 
 
 
 Lead with Your Ambition -
 
 Your ideas, passion and drive matter! We empower you to
 
 make a difference
 
 &mdash;in hospitality, your community and beyond.
 
 
 
 
 
 Enjoy Global &amp; Local Perks -
 
 No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
 
 
 
 
 
 Join us in shaping the future of hospitality!
 
 If you&rsquo;re ready to
 
 bring your talent, energy, and passion
 
 , we&rsquo;d love to hear from you.
 
 
 
 
 
 Apply now and let&rsquo;s make every moment matter.
 
 
 
 
 
 We welcome applicants from all
 
 backgrounds, abilities, and experiences
 
 . If you need any adjustments during the application process, please let us know.
 
</div>

Senior Sales Manager

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description<ul><li> 
Develop and execute strategic sales plans to achieve revenue, market share, and profitability targets.</li><li>
Drive new business development while strengthening relationships with key and strategic accounts.</li><li>
Set annual sales targets, budgets, and forecasts, ensuring consistent performance against objectives.</li><li>
Lead high-level client negotiations and close complex sales agreements in line with business goals.</li><li>
Analyze market trends, competitor activity, and customer insights to refine sales strategies.</li><li>
Maintain a strong and accurate sales pipeline with effective forecasting and reporting.</li><li>
Collaborate closely with operations, marketing, and revenue teams to ensure seamless service delivery.</li><li>
Represent the organization at industry events, networking functions, and client engagements.</li><li>
Lead, mentor, and develop the sales team to foster a high-performance, results-driven culture.</li><li>
Prepare and present sales performance reports and strategic recommendations to senior management.</li></ul> 
Qualifications<ul><li> 
Minimum 5&ndash;7 years of proven sales experience in the hospitality / hotel industry, with at least 2&ndash;3 years in a managerial role.</li><li>
Strong track record of achieving and exceeding revenue and sales targets.</li><li>
Proven experience in strategic sales planning, forecasting, and budgeting.</li><li>
Excellent leadership, coaching, and team management skills.</li><li>
Strong negotiation, presentation, and contract management abilities.</li><li>
In-depth understanding of hospitality market trends, pricing strategies, and revenue management.</li><li>
Ability to build and maintain long-term relationships with key clients and stakeholders.</li><li>
High level of analytical and reporting skills, with the ability to interpret sales data and market insights.</li><li>
Proficiency in Microsoft Office and hospitality systems such as Opera; CRM experience is an advantage.</li><li>
High standards of professional integrity, adaptability, and the ability to work in a fast-paced, performance-driven environment.</li></ul> 
Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorized water sports. Unwind in the Middle East&rsquo;s only wellness center in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 You will participate in all sales activities and work in line with the sales and marketing plan for the various market segments in order to exceed hotel revenue and targets. The scope of responsibility includes: promoting the hotel brand, contracting new business and maximizing revenue for the hotel.You are also in charge of establishing outstanding businesses relationships within local, domestic and international markets monitoring competitor activities and market intelligence attending travel functions and sales road shows and organizing sales trips to promote sales for the hotel. We will provide training that will equip you to be a confident Assistant Sales Manager who stands out in the market by achieving exceptional results.You will report directly to the Director of Sales &amp; Marketing who will provide coaching and support to enable you to achieve what you are driving for.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in marketing or related field
 </li>
 <li>
 Pro-active, self motivated, loves challenges
 </li>
 <li>
 A minimum of 2 years of relevant work experience in a 5 star Hotel
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 The ability to achieve sales targets and work in a highly pressurized environment
 </li>
 <li>
 Passion to lead and a desire to succeed
 </li>
 </ul>
</div>

Assistant Sales Manager (Corporate/MICE)

Wyndham Hotels & Resorts

<div>
 
 Wyndham Doha West Bay is now looking for a General Manager!
 
 
 
 
 
 SUMMARY
 
 
 
 
 
 The role holder will contribute to the performance of the hotel by leading the business forward from the front by leading by example. This role needs to ensure that at all times that the key stakeholders (Wyndham Hotels and Resorts/Ownership/Team members/Guests) are all satisfied.
 
 
 
 
 <ul>
 <li>
 Must be able to drive yield, profitability and excellence in service standards.
 </li>
 <li>
 Hold property leadership team accountable for project execution, and guide their individual and professional development.
 </li>
 <li>
 Build strong rapport with property owners through proactive and on-going communication; as well as keep them informed of brand initiatives and guest experience
 </li>
 </ul>
 
 
 
 
 It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 OPERATIONAL MANAGEMENT
 
 
 <ul>
 <li>
 Lead and oversee all hotel operations, including Front Office, Housekeeping, Food &amp; Beverage, Sales &amp; Marketing, Finance, and Engineering.
 </li>
 <li>
 Ensure high standards of guest service and satisfaction in line with brand expectations.
 </li>
 <li>
 Conduct daily property walks to ensure brand standards for cleanliness, safety, and appearance are maintained.
 </li>
 <li>
 Oversee capital projects and ensure the physical asset is well-maintained and secure.
 </li>
 <li>
 Lead the hotel team with a guest-centric approach, ensuring every guest interaction is exceptional.
 </li>
 <li>
 Develop and execute the hotel&rsquo;s business plan to achieve and exceed operational and financial goals.
 </li>
 <li>
 Prepare, review, and manage budgets, forecasts, and financial plans.
 </li>
 <li>
 Monitor financial performance and ensure profitability by controlling costs, optimizing revenues, and implementing effective financial controls.
 </li>
 <li>
 Review financial statements, reports, and KPIs regularly to make informed business decisions.
 </li>
 <li>
 Approve expenditures and capital investments in accordance with hotel&rsquo;s policies.
 </li>
 <li>
 Analyze financial statements, sales reports, and other performance data to identify areas for improvement and implement cost-control strategies.
 </li>
 <li>
 Maximize profitability and return on investment for the hotel's ownership.
 </li>
 <li>
 Drive sales and marketing strategies to maximize occupancy and revenue.
 </li>
 <li>
 Work closely with the DOSM to develop strategies to attract new business and retain existing clients.
 </li>
 <li>
 Build and maintain strong relationships with key clients, corporate partners, and local community stakeholders.
 </li>
 <li>
 Represent the hotel at industry events, conferences, and community gatherings to enhance the hotel&rsquo;s market presence.
 </li>
 <li>
 Lead, coach, and mentor all department heads to build a high-performing, unified executive team.
 </li>
 <li>
 Recruit, train, mentor, and develop hotel staff to achieve high performance and engagement.
 </li>
 <li>
 Foster a positive, collaborative, and professional work environment that encourages employee engagement and career development.
 </li>
 <li>
 Conduct regular performance evaluations and implement corrective or development actions when necessary.
 </li>
 <li>
 Oversee all aspects of employee management, including recruitment, training, performance reviews, and employee relations.
 </li>
 <li>
 Ensure all HR practices are compliant with local labor laws and company policies.
 </li>
 <li>
 Ensure compliance with all local laws, regulations, and brand standards.
 </li>
 <li>
 Maintain health, safety, and security standards across all hotel operations.
 </li>
 <li>
 Oversee risk management, insurance policies, and emergency preparedness programs.
 </li>
 <li>
 Implement and enforce all hotel policies and procedures, ensuring adherence to brand standards and legal regulations.
 </li>
 <li>
 Monitor guest satisfaction scores and feedback, implementing strategies to address concerns and continuously improve the guest experience.
 </li>
 <li>
 Proactively engage with guests, especially VIPs, to build relationships and gather feedback.
 </li>
 <li>
 Ensure the hotel consistently delivers a superior guest experience in line with brand expectations.
 </li>
 </ul>
 
 
 DEFINE AND DELIVER AGAINST THE HOTEL&rsquo;S STRATEGIC PLAN
 
 
 <ul>
 <li>
 Define and deliver against the hotel&rsquo;s strategic plan
 </li>
 <li>
 Working closely with the Regional Office, the General Manager will define and execute against a detailed strategic and budget plan for the property. This will include setting performance targets, enforcing policies, processes and procedures as well as defining the infrastructure of the hotel, particularly critical in the opening phase
 </li>
 <li>
 The General Manager will create a positive identity and awareness of the hotel within the city, region and country, to help &lsquo;Grow our Iconic Brands&rsquo;
 </li>
 <li>
 Will build and keep an excellent relationship with owners and protecting the assets and act as an extension of the WH&amp;R Management team. Will build a strong PR presence and relationship with Media, Trade shows etc.
 </li>
 <li>
 Create and establish the property on defined target markets, business management and develop and fulfill the defined business plan at a hotel and company level.
 </li>
 </ul>
 
 
 
 
 
 QUALITY ASSURANCE, BRAND STANDARDS AND GUEST SATISFACTION
 
 
 <ul>
 <li>
 As the guardian and protector of the Wyndham brand, the General Manager will ensure that all activities are conducted within the brand standards of WH&amp;R.
 </li>
 <li>
 They will also take steps to set up and initiate guest satisfaction measurement tools like Wynreview/Trip Advisor, team member awareness and operating standards and SOP&rsquo;s/LSOP&rsquo;s in order to ensure the highest level of performance, compliance and guest satisfaction for the property in fitting with the high standards expected in a hotel of this type.
 </li>
 <li>
 &lsquo;Leverage the strength of the World&rsquo;s Largest Hotel Company&rsquo;, to deliver results with the Wyndham Rewards loyalty program.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 FINANCE
 
 
 <ul>
 <li>
 Review with the Finance Leader/HR Leader the payroll figures and challenge the HOD&rsquo;s with regards to over spending and casual usage
 </li>
 <li>
 Be accountable for the overall performance of the hotel and will be involved in all key decisions and expenditures
 </li>
 <li>
 Manage the CAPEX/OPEX in alignment to the approved budget
 </li>
 <li>
 Have ultimate responsible for the hotel Balance Sheet /P&amp;L and will manage the relationships with the owner and Wyndham on an ongoing basis
 </li>
 <li>
 Be responsible for preparing the annual budget for Wyndham and owner approval in conjunction with the relevant Exec Com
 </li>
 <li>
 Ensure accurate and timely reporting to the Regional Office
 </li>
 <li>
 Be accountable for the overall success and performance of the hotel and the delivery of operational, brand led and financial goals whilst delivering exceptional guest service and quality
 </li>
 <li>
 In conjunction with the Exec Com/HOD&rsquo;s the General Manager will measure overall performance based on KPI&rsquo;s and regular reporting, keeping a firm control over the bottom line Profit and Loss and anticipating and or resolving potential problems or obstacles which may hinder revenue optimization, cost control or quality. Should there be any changes in revenue generation this is communicated to the Regional Office immediately
 </li>
 </ul>
 
 
 
 
 
 MANAGEMENT &amp; LEADERSHIP
 
 
 <ul>
 <li>
 Train and develop direct reports and provide support when required through regular coaching and mentoring sessions
 </li>
 <li>
 Ensure all direct reports have an PDP to achieve their goals
 </li>
 <li>
 Ensure that effective communication flow is maintained at all times
 </li>
 <li>
 Actively participate in the community involvement projects and initiatives together with the hotel&rsquo;s management team
 </li>
 <li>
 Maintaining a business environment based on the Code of Conduct and Company Vision
 </li>
 <li>
 Working with the hotel Exec Com to ensure the successful execution of the individual departmental plans as they fit within the overall business strategy.
 </li>
 <li>
 Provide guidance, motivation and direction to all team members and act as the face and ambassador for the property with respect to relationship management and development.
 </li>
 <li>
 Leading by example, to ensure s/he and her/his team always look to &lsquo;Do the Right&rsquo;
 </li>
 </ul>
 
 
 
 
 SKILLS &amp; COMPETENCIES
 
 <ul>
 <li>
 Leadership
 </li>
 <li>
 Communication
 </li>
 <li>
 Integrity
 </li>
 <li>
 Respect
 </li>
 <li>
 Diplomacy
 </li>
 <li>
 Team player
 </li>
 <li>
 Strategic planning and decision making
 </li>
 <li>
 Commercial acumen
 </li>
 <li>
 Quality orientation and attention to detail
 </li>
 <li>
 True hotelier
 </li>
 <li>
 Analysis
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Accountability
 </li>
 <li>
 Self-starter
 </li>
 </ul>
 
 
 
 
 Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company&rsquo;s WeCom! Service culture to be responsive, respectful and deliver a great experience.
 
 
 
 
 
 
 
 
 EXPERIENCE, CERTIFICATION &amp; EDUCATION
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree level educated, ideally within a hospitality management related or business administration discipline from an internationally recognized hospitality school or similar
 </li>
 <li>
 and/or profound industry experience as General Manager as per below.
 </li>
 <li>
 Broad international experience as a General Manager in branded international 4 and/or 5 star hotels - 5 years minimum
 </li>
 <li>
 Previous international working experience ideally in Middle East, Africa especially Qatar is highly desirable.
 </li>
 <li>
 Arabic speaker is preferred.
 </li>
 <li>
 Experience within the hospitality commercial function, such as sales, revenue management, marketing, managing a P&amp;L statement
 </li>
 <li>
 Significant experience of managing people including large, complex, and multi-national teams as well as strong understanding of F&amp;B.
 </li>
 <li>
 Understanding of uniform systems of accounts used for hotels.
 </li>
 <li>
 A strong sense of commerciality and financial acumen
 </li>
 <li>
 Computer literacy and a high level of competency within Microsoft Office programmes and hotel reservations systems (Micros Opera)
 </li>
 <li>
 Knowledge of the Qatar Market will be a preferred.
 </li>
 </ul>
 
 
 
 
 Any other reasonable duties as directed by the Regional Director of Operations &ndash; Middle East &amp; Africa/ Senior Regional Director, North &amp; West Europe.
 
 
 
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General Manager

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