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Taurus Hospitality Recruitment

Job descriptionJob Title: Hotel Sales ManagerLocation: Abu Dhabi (UAE)Department: Sales &amp; MarketingReports To: General ManagerPosition SummaryThe Hotel Sales Manager is responsible for driving revenue growth through proactive sales efforts targeting corporate, leisure, group, MICE, restaurant, and banquet segments. The role focuses on generating new business, maintaining key client relationships, maximizing occupancy and F&amp;B revenues, and positioning the hotel competitively within the market.The Sales Manager works closely with the General Manager and operational departments to ensure revenue targets, ADR, and profitability goals are achieved.Key Responsibilities1. Revenue Generation &amp; Sales Strategy<ul><li>Develop and implement a strategic sales plan aligned with hotel revenue objectives.</li><li>Drive transient, corporate, group, MICE, restaurant, and banquet sales.</li><li>Identify new business opportunities in local and international markets.</li><li>Conduct regular competitor analysis and market intelligence reporting.</li><li>Achieve monthly and annual revenue targets.</li></ul>2. MICE &amp; Group Sales<ul><li>Actively solicit and secure MICE business (Meetings, Incentives, Conferences, Exhibitions).</li><li>Prepare proposals, negotiate contracts, and close group agreements.</li><li>Coordinate site inspections and client presentations.</li><li>Work with operations to ensure seamless event execution.</li><li>Monitor pick-up reports and group rooming lists.</li></ul>3. Restaurant &amp; Banquet Sales<ul><li>Proactively sell banquet spaces for weddings, corporate events, and social gatherings.</li><li>Drive restaurant bookings for private events and corporate dining.</li><li>Build relationships with event planners, wedding planners, and corporate clients.</li><li>Ensure banquet revenue targets are met.</li></ul>4. Client Relationship Management<ul><li>Maintain a strong database of corporate accounts, travel agencies, and event organizers.</li><li>Conduct regular sales calls and client visits.</li><li>Attend networking events and industry exhibitions.</li><li>Ensure high client retention and repeat business.</li></ul>5. Reporting &amp; Administration<ul><li>Submit weekly sales activity reports to the General Manager.</li><li>Prepare monthly sales forecasts and pipeline reports.</li><li>Maintain accurate records in CRM systems.</li><li>Track KPIs including occupancy, ADR, RevPAR, and banquet revenue.</li></ul>Qualifications &amp; Requirements<ul><li>Minimum 3 years&rsquo; experience in hotel sales within a 4 or 5-star property.</li><li>Bachelor degree in Sales &amp; Marketing, Business Management or related field.</li><li>Proven experience handling Group &amp; MICE sales.</li><li>Demonstrated ability to sell restaurant outlets and banquet spaces.</li><li>Strong negotiation and closing skills.</li><li>Knowledge of Middle East hospitality market preferred.</li><li>Strong communication skills in English (Arabic is an advantage).</li><li>Proficiency in hotel PMS and CRM systems.</li><li>Valid driver&rsquo;s license.</li></ul>Key Competencies<ul><li>Revenue-driven mindset</li><li>Strong networking ability</li><li>Commercial awareness</li><li>Presentation skills</li><li>Relationship management</li><li>Strategic planning</li><li>Ability to work independently</li></ul>Benefits<ul><li>Tax-free salary</li><li>Medical insurance</li><li>Annual flight ticket</li><li>Visa sponsorship</li><li>Annual leave (as per local labor law)</li></ul>Candidates to please include a WhatsApp number for direct and immediate communication.Only shortlisted candidates will be contacted.Applicants must hold a relevant degree and have a minimum of three years&rsquo; recent, verifiable experience in a comparable role at a similar level. Applications not meeting these minimum requirements will not be considered.If you have not received a response within two weeks of submission, please regard your application as unsuccessful.SkillsCommercial &amp; Revenue Skills<ul><li>Strong corporate account acquisition (hunter profile)</li><li>MICE &amp; group sales expertise</li><li>Banquet &amp; wedding sales conversion ability</li><li>Revenue target management</li><li>ADR and RevPAR understanding</li><li>Pipeline forecasting &amp; sales reporting</li></ul>Sales &amp; Negotiation<ul><li>Contract negotiation</li><li>Proposal writing &amp; closing ability</li><li>Objection handling</li><li>Rate strategy alignment with revenue team</li><li>Upselling banquet &amp; F&amp;B packages</li></ul>Market &amp; Client Development<ul><li>GCC corporate network (preferred)</li><li>Relationship management with travel agents &amp; event planners</li><li>Competitor market intelligence</li><li>Lead generation &amp; proactive prospecting</li></ul>Systems &amp; Technical<ul><li>CRM management</li><li>PMS knowledge (Opera preferred)</li><li>Sales reporting &amp; KPI tracking</li></ul>Personal Competencies<ul><li>Aggressive revenue mindset</li><li>Confident presenter</li><li>Strong networking ability</li><li>Independent operator (GM-reporting role)</li><li>Results-driven under pressure</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Hotel Sales Management: 4 years (Required)</li><li>Group &amp; MICE sales: 3 years (Required)</li><li>selling restaurant outlets and banquet spaces: 3 years (Required)</li><li>strong negotiation and closing skills: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Preferred)</li></ul>License/Certification:<ul><li>Driver's License (Required)</li></ul>Work Location: In person

Hotel Sales Manager

Hilton

<div>
 A Guest Relations Executive is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.
 
 
 
 What will I be doing?
 
 
 
 As a Guest Relations Executive, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Guest Relations Executive will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Manage guest queries in a friendly, timely, and efficient manner
 </li>
 <li>
 Ensure knowledge of menu and all products
 </li>
 <li>
 Follow correct reporting procedures if faced with issues
 </li>
 <li>
 Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
 </li>
 <li>
 Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
 </li>
 <li>
 Has a good knowledge of the restaurant's sitting arrangements
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Guest Relations Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Positive attitude
 </li>
 <li>
 Good communication skills (oral and Written)
 </li>
 <li>
 Committed to delivering high levels of customer service
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Ability to work on your own or in teams
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Degree in relevant area
 </li>
 <li>
 Experience in Food and Beverage department and/or industry
 </li>
 <li>
 Previous experience of cash handling
 </li>
 <li>
 Knowledge of Food Hygiene Regulations
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Conrad Abu Dhabi Etihad Towers
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Conrad Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Bars and Restaurants
</div>

Guest Relations Executive (Arabic Speaker) - Food and Beverage - Conrad Abu Dhabi Etihad Towers

Marriott International

<div>Additional Information 
Job Number26019465 
Job CategoryFood and Beverage &amp; Culinary 
LocationMarriott Hotel Al Forsan Abu Dhabi, Al Forsan International Sports Resort, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

F&B Service Expert - Executive Lounge - Marriott Al Forsan

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26018313
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 Marriott Hotel Al Forsan Abu Dhabi, Al Forsan International Sports Resort, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: Less than 1 year related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

F&B Service Expert - Barista - Lobby Lounge - Marriott Al Forsan

<div>Additional Information 
Job Number26018313 
Job CategoryFood and Beverage &amp; Culinary 
LocationMarriott Hotel Al Forsan Abu Dhabi, Al Forsan International Sports Resort, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

<div>Sales Manager (Government) - Conrad Abu Dhabi Etihad Towers
Conrad Abu Dhabi Etihad Towers is the first of Hilton&rsquo;s luxury portfolio to operate in the capital of United Arab Emirates. The hotel is one of the five Etihad Towers and has 12 F&amp;B outlets, a spa, a private beach, three swimming pools and conference and event facilities. There are 576 guest rooms, suites and residences with views of the Arabian Gulf and there's a collection of luxury shops at The Avenue at Etihad Towers.
This hotel is perfectly placed to offer guests a truly inspired stay with personalised connections to the local cultural and artistic experiences for which Abu Dhabi is known, all anchored by Conrad&rsquo;s signature intuitive guest service.
Position Summary
A Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. 
What will I be doing? 
As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Analysis local market trends and competitor activity to identify business leads</li>
<li>Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams</li>
<li>Negotiate room rates/packages with corporate clients</li>
<li>Develop and implement creative local marketing channels, including social media channels</li>
<li>Prepare company contracts for the hotel in accordance with current business and pricing conditions</li>
<li>Work within current business strategies and recognising potential opportunities</li>
<li>Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs</li>
<li>Attend Sales events, as required</li>
<li>Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads</li>
<li>Answer customer queries in a prompt and professional manner</li>
<li>Manage staff performance in compliance with company policies and procedures</li>
<li>Recruit, manage, train and develop the Sales team</li></ul>
What are we looking for? 
A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Positive attitude and good communication skills</li><li>
Commitment to delivering a high level of customer service</li><li>
Excellent grooming standards</li><li>
Flexibility to respond to a range of different work situations</li><li>
Ability to work under pressure and under own initiative</li><li>
Experience in a sales role with a proven track record to close a sale</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Knowledge of local market</li><li>
Knowledge of hospitality</li><li>
Passion for sales and for achieving targets and objectives</li><li>
Degree-level qualification in a relevant field</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Sales Manager (Government) - Conrad Abu Dhabi Etihad Towers

Mandarin Oriental

<div>
 Emirates Palace Mandarin Oriental, Abu Dhabi is looking for an Assistant Restaurant Manager to join our Food &amp; Beverage team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.
 
 
 
 About The Job
 
 
 
 Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Food &amp; Beverage Department, the Assistant Restaurant Manager responsible to provide an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. The Assistant Restaurant Manager provides a courteous, professional and efficient service in accordance with the standards of Emirates Palace Mandarin Oriental, Abu Dhabi. The Assistant Restaurant Manager reports to the Restaurant Manager.
 
 
 
 As Assistant Restaurant
 
 
 Manager, you will be responsible for the following duties:
 
 
 
 <ul>
 <li>
 Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
 </li>
 <li>
 Ensure that the place of work and surrounding area is kept clean and organised at all times.
 </li>
 <li>
 Execute and demand the team to execute the highest level of service and set-up standards at all times.
 </li>
 <li>
 Be knowledgeable of all services and products offered by the hotel.
 </li>
 <li>
 Understand thoroughly the concept of the outlet and train all employees of the outlet in regard to the concept.
 </li>
 <li>
 Set an example by reporting to duty punctually wearing business attire according to the hotels dress code &amp; Emirates Palace Mandarin Oriental, Abu Dhabi grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
 </li>
 <li>
 Set an example in terms of service, products and guidance of the team that reflects the concept.
 </li>
 <li>
 Actively participate in menu design in cooperation with the outlet Head Chef and Chef Sommelier / Sommelier.
 </li>
 <li>
 Organize tastings of daily dishes and new menus.
 </li>
 <li>
 Know the restaurant scene and gastronomic character of the destination and be recognized in the market.
 </li>
 <li>
 Perform up selling for all items offered by the department assigned as well as offering alternatives.
 </li>
 <li>
 Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
 </li>
 <li>
 Produce reports and analysis of the outlet and present report in the monthly performance meeting.
 </li>
 <li>
 Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
 </li>
 <li>
 Assist in preparation of the outlet&rsquo;s budget.
 </li>
 <li>
 Conduct monthly inventory of operating supplies and equipment together with the stewarding department.
 </li>
 <li>
 Obtain an account for the correct settlement of all sales and be overall responsible for outlet floats when and as required.
 </li>
 <li>
 Identify errors and correct them as required during set-up, service and breakdown of operations.
 </li>
 <li>
 Implement a flexible work schedule based on business patterns.
 </li>
 <li>
 Establish a pool of qualified and trained full and part time employees in conjunction with the hotel&rsquo;s People Services Department.
 </li>
 <li>
 Ensure an effective payroll control through a flexible work force maximizing the utilization of part time employees and closely cooperating with other Food &amp; Beverage departments.
 </li>
 <li>
 Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
 </li>
 <li>
 Attend and contribute to all staff meetings, departmental trainings and hotel-initiated trainings.
 </li>
 <li>
 Manage daily or weekly meetings with the kitchen team and fostering team work to constantly develop the restaurant / outlet for more success.
 </li>
 <li>
 Attend all required trainings as described by the department.
 </li>
 <li>
 Conduct daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
 </li>
 <li>
 Report incidents that require disciplinary actions immediately to the Head of Department.
 </li>
 <li>
 Constantly improve the product quality by sourcing the best available products.
 </li>
 <li>
 Support activities and cooperation with the suppliers.
 </li>
 <li>
 Monitor and constantly improve quality and guest satisfaction of the outlet with the given tools (Leading Quality Assurance, Customer Satisfaction Survey).
 </li>
 <li>
 Organise all required outlet specific trainings as described by the department.
 </li>
 <li>
 Undertake reasonable tasks and secondary duties as appointed by the Head of Department.
 </li>
 <li>
 Respond to any changes in the department as dictated by the hotel management.
 </li>
 <li>
 Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Restaurant Manager ensuring that the follow up is performed with the guest.
 </li>
 <li>
 Ensure that the opening and closing procedures established for the outlet are followed.
 </li>
 <li>
 Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.
 
 
 </li>
 </ul>
 
 As Assistant Restaurant Manager, We Expect From You
 
 
 
 <ul>
 <li>
 Previous experience in the same role minimum of two years in a luxury property, resort experience is a plus
 </li>
 <li>
 Bachelor's degree in Hotel Management is preferred
 </li>
 <li>
 International work experience in at least two of the following regions: Asia, Europe, North America and preferably Middle East
 </li>
 <li>
 Hotel or Bar pre-opening or renovation experience is preferred
 </li>
 <li>
 Self Confidence and conviction
 </li>
 <li>
 Integrity and trustworthiness
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 
 
 </li>
 </ul>
 
 We&rsquo;re Fans. Are you?
 
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Assistant Restaurant Manager - Broadway

Explore 720+ Hotel service manager in Abu Dhabi this March. Find roles across top companies and apply now to boost your career.

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Assistant Restaurant Manager - Broadway