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gtm hr business partner Jobs in Mangaluru

gtm hr business partner

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hr business partner (hrbp) Jobs in Mangaluru

hr business partner (hrbp)

hr business partner hrbp

LimeChat

<div>
 Link to Apply is at the bottom of the JD. Please read the requirements carefully before applying.About LimeChatAt LimeChat , we&rsquo;re on a mission to revolutionize conversational commerce by enabling human-level interactions on WhatsApp. Backed by top-tier investors such as Stellaris, Titan, Pi Ventures and part of Y Combinator W21 , we already power 500+ leading brands&mdash;including Mahindra, HUL, ITC, and Mamaearth.Our next frontier: enterprise verticals like BFSI, Health, Auto, and Retail . We&rsquo;re shipping cutting-edge GenAI agents that automate and personalise millions of customer journeys every single day.Our founders are Computer Science alumni from IIT Delhi with a specialization in AI and have been recognized as Forbes 30 Under 30 honorees for their groundbreaking work. Their vision and leadership drive us to build the best products in the industry.We&rsquo;re a tight-knit crew that moves fast, sweats the details, and owns outcomes. If that sounds like your vibe, you&rsquo;ll feel right at home.Some Quotes We Live By&ldquo;It&rsquo;s okay to fail. It&rsquo;s not okay to not try.&rdquo;&ldquo;Do the right thing when others are not looking.&rdquo;What are we looking for?LimeChat is a fast-growing SaaS company redefining how businesses connect with their customers. To support that growth, we want to build a culture where people love what they do, feel trusted with ownership, and grow fast .We&rsquo;re looking for a Human Resources Business Partner (HRBP) to take end-to-end ownership of the People function&mdash;across org design, performance, policies, and culture. You&rsquo;ll work directly with the founders and functional leaders to make sure we&rsquo;re hiring the right people, enabling them to do their best work, and retaining our top talent.If you enjoy a mix of hands-on HR ops and strategic projects , and want your work to directly shape how a company runs, this role is for you.ResponsibilitiesOwn core HR operations: Run the full HR lifecycle&mdash;onboarding, confirmations, performance cycles, compensation changes, internal transfers, and exits.Be a true business partner: Work with functional leaders (Sales, Product, Engineering, CS, etc.) on org structure, hiring plans, and people decisions aligned with business goals.Drive performance &amp; feedback culture: Design and run performance review cycles, define expectations with managers, and ensure feedback is timely, fair, and actionable.Lead strategic People projects:Shape and protect culture: Translate LimeChat values into everyday behaviours&mdash;through policies, rituals, events, and how we handle tough decisions.Coach managers &amp; employees: Be a trusted sounding board for leaders and team members on performance, conflict resolution, growth, and ways of working.Own employee experience: Continuously improve onboarding, engagement, recognition, and development so people feel supported from Day 1.Handle people issues with maturity: Proactively surface and address people challenges, manage sensitive conversations, and ensure compliance with laws and internal policies.Use data to drive decisions: Track key people metrics (attrition, eNPS, performance distribution, hiring funnel health, etc.) and use them to inform actions and recommendations.Must-haves3&ndash;5 years of experience in HR / People roles , with exposure to both operational HR and business partnering ; startup or SaaS experience is a strong plus.Demonstrated experience working directly with functional leaders on team structure, hiring, performance, and retention.Strong ownership mindset &ndash; you&rsquo;re comfortable taking decisions, setting up processes from scratch, and iterating quickly.Excellent communication and listening skills &ndash; you can switch comfortably between leadership conversations and 1:1s with individual contributors.Solid problem-solving and judgement &ndash; you can balance empathy with what&rsquo;s right for the business, and use data where possible.Comfort with HR systems / tools (HRIS, ATS, performance tools) and Google Workspace (Sheets/Docs/Slides).Alignment with LimeChat&rsquo;s values&mdash;especially moving with velocity , over-communication , and winning together .Nice-to-havePrior experience as the first/early HR hire or HRBP in a fast-growing startup.Experience designing or refining performance frameworks, leveling, and competency models .Exposure to compensation structuring, ESOPs , and salary benchmarking.Experience running engagement surveys , interpreting results, and driving follow-through.Interest in leveraging tools/automation (including AI) to make HR processes more efficient and insightful.Tools You&rsquo;ll UseHRIS / Payroll tools
 
 
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 ATS (applicant tracking system)
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 Google Sheets / Docs / Slides
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 Slack
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 Notion
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 Survey tools
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 Internal performance review systemsGrowth PathYear 1: Own the core HR operations and HRBP responsibilities for key teams; stabilise performance cycles, policies, and hiring processes; become the go-to person for people topics.Year 2+: Grow into Lead HRBP / Head of People scope&mdash;own company-wide People strategy, lead a small HR team, and drive org-level initiatives around talent, culture, and leadership development.BenefitsUnlimited PTO / sick leaveSubsidised fitness membershipFree lunch and snacksAnnual company retreatBring your dog/cat to work 🐶How to ApplyDoes this role sound like a good fit? Apply here and choose &ldquo;HR Business Partner (HRBP)&rdquo; (or the closest matching option) in the dropdown.
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</div>

HR Business Partner (HRBP)

Saviynt

<div>
 
 
 About the Role:
 
 
 
 
 
 
 
 We&rsquo;re looking for an inspiring and strategic
 
 
 Vice President of Human Resources
 
 to
 
 
 l
 
 ead and elevate the employee experience across India. Based in Bangalore, this senior HR leader will play a pivotal role in shaping our people strategy&mdash;serving as both a local HR leader and a global partner within our matrixed organization. You&rsquo;ll lead with purpose, passion, and accountability&mdash;ensuring every HR program, policy, and practice contributes to a culture where people feel valued, empowered, and inspired to do their best work. This is an opportunity to make a lasting impact on our India organization while helping shape the future of our global people strategy.
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 <ul>
 <li>
 
 India HR Leadership
 
 </li>
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 Be the HR leader for India, ensuring our HR programs, policies, and practices deliver an exceptional India employee experience
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 Facilitate India Leadership Council meetings, connecting business priorities with people strategies that drive engagement and growth
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 Co-own key HR functions with global COE leaders&mdash;Talent Acquisition, Total Rewards, HRBP, and People Programs&mdash;to ensure global initiatives are locally relevant and effective
 </li>
 <li>
 Partner with India&rsquo;s leadership team to foster a culture of inclusion, respect, and collaboration
 </li>
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 Represent India HR in global discussions to ensure regional perspectives influence global priorities
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Global R&amp;D HR Business Partner (HRBP) Leadership
 
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 Serve as a trusted advisor to senior R&amp;D leaders, aligning people strategies to business goals
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 Lead initiatives in organizational design, workforce and succession planning, and
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 leadership development
 </li>
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 Partner with global HR COEs to advance DEI, engagement, and talent programs that strengthen culture and retention
 </li>
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 Leverage data and insights to drive fair, competitive, and equitable compensation and performance strategies
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 Coach senior leaders on people leadership, change management, and building high-performing teams
 
 
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 </ul>
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 Global HR Shared Services Leadership
 
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 Lead the Global HR Shared Services team to deliver efficient, compliant, and people-centered operations
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 Define and track KPIs to enhance service quality, speed, and employee satisfaction
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 Leverage technology, automation, and AI to continuously improve employee experience and HR efficiency
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 Own the full employee experience&mdash;from onboarding to alumni&mdash;creating moments that matter throughout the employee lifecycle at a global level
 
 
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 </ul>
 <ul>
 <li>
 
 India Facilities &amp; Corporate Services Leadership
 
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 Oversee India Facilities and IT operations, ensuring safe, connected, and inspiring workplaces
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 Drive sustainability, efficiency, and employee well-being across all office initiatives
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 Integrate Office, HR and IT processes for a seamless onboarding-to-alumni experience
 </li>
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 Lead Corporate Social Responsibility (CSR) programs to strengthen our community impact and employee engagement
 
 
 </li>
 </ul>
 
 Team &amp; Capability Development
 
 <ul>
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 Build and mentor a high-performing HR team that embodies collaboration, innovation, and accountability
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 Invest in leadership development and continuous learning to prepare teams for future growth
 </li>
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 Champion a culture of inclusion, respect, and shared success
 
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 </ul>
 
 
 
 
 What You&rsquo;ll Bring
 
 <ul>
 <li>
 15+ years of progressive HR leadership experience, ideally in a
 
 g
 
 lobal, matrixed organization
 </li>
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 Proven track record in strategic HR business partnering, talent management, and organizational development
 </li>
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 Experience leading Shared Services in India or similar markets
 </li>
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 Strong knowledge of Indian labor laws and HR compliance
 </li>
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 Exceptional relationship-building, influencing, and communication skills across global teams
 </li>
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 A leadership style rooted in empathy, respect, and business acumen
 
 </li>
 </ul>
 
 
 
 
 
 
 
 Why Join Us:
 
 
 
 
 
 This is more than a leadership opportunity&mdash;it&rsquo;s a chance to shape the employee experience while influencing the future of a growing global organization. You&rsquo;ll join a passionate global HR team that values innovation, collaboration, and integrity&mdash;and you&rsquo;ll have the platform to make a real impact on our people and our culture.
 
 
 
 
 
 
 
</div>

VP, Human Resources

DataWeave

<div>
 
 We are seeking an experienced and proactive
 
 HR Business Partner (HRBP)
 
 to join our team. The ideal candidate will act as a trusted advisor to management, aligning HR initiatives with business goals while driving a culture of performance, collaboration, and growth.
 
 
 This role requires a hands-on HR professional who can balance strategy with execution &mdash; providing expertise across employee relations, performance management, learning &amp; development, and change management.
 
 
 
 Note : only Immediate Joiners can apply
 
 
 
 
 Key Responsibilities
 
 
 
 
 Strategic Partnership
 
 
 <ul>
 <li>
 Build strong relationships with business leaders and act as a trusted advisor.
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 Ensure HR strategies align with business objectives and team goals.
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 Educate and advise management and employees on HR policies, procedures, and employment laws.
 </li>
 </ul>
 
 
 Performance Management
 
 
 <ul>
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 Guide and coach managers on effective performance reviews and feedback conversations.
 </li>
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 Support managers in setting clear goals, addressing performance gaps, and implementing improvement plans.
 </li>
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 Attend performance discussions as an advisor to ensure fair and consistent processes.
 </li>
 </ul>
 
 
 Employee Relations
 
 
 <ul>
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 Serve as a point of contact for employee issues and concerns.
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 Investigate and resolve employee complaints objectively, maintaining confidentiality at all times.
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 Advise management on disciplinary actions, conflict resolution, and engagement initiatives.
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 </ul>
 
 
 HR Initiatives &amp; Culture
 
 
 <ul>
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 Promote a strong, inclusive, and high-performance work culture.
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 Partner with managers to build people capabilities through coaching, training, and development.
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 Contribute to company-wide HR projects and initiatives.
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 </ul>
 
 
 Learning &amp; Development
 
 
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 Collaborate with business leaders to identify training needs and skill gaps.
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 Support design, coordination, and delivery of training programs.
 </li>
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 Champion continuous learning and employee development.
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 </ul>
 
 
 Change Management
 
 
 <ul>
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 Support organizational change initiatives, ensuring smooth adoption across teams.
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 Coach leaders through transitions and communicate effectively across all levels.
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 </ul>
 
 
 Additional Responsibilities
 
 
 <ul>
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 Maintain compliance with HR policies, regulations, and documentation standards.
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 Prepare and deliver regular HR reports and analytics.
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 Support HR operations, engagement activities, and company events when needed.
 </li>
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 Provide backup HR support as required.
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 </ul>
 
 
 Requirements
 
 
 
 
 Education &amp; Experience
 
 
 <ul>
 <li>
 Master&rsquo;s degree in
 
 Human Resource Management
 
 ,
 
 Business Administration
 
 , or related field.
 </li>
 <li>
 4&ndash;6 years of progressive HR Business Partner experience.
 </li>
 <li>
 Experience working in a
 
 start-up or fast-paced environment
 
 preferred.
 </li>
 </ul>
 
 
 Skills &amp; Abilities
 
 
 <ul>
 <li>
 Strong interpersonal and communication skills &mdash; both written and verbal.
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 Excellent coaching, counseling, and conflict resolution abilities.
 </li>
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 Data-driven mindset with the ability to generate and interpret HR analytics and reports.
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 High level of discretion and professionalism when handling confidential information.
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 Strong project management and prioritization skills.
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 Proficiency in
 
 MS Office Suite (Word, Excel, PowerPoint, Outlook)
 
 .
 </li>
 </ul>
 
 
 Why Join Us
 
 
 <ul>
 <li>
 Opportunity to shape and influence people strategy in a growing organization.
 </li>
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 Work closely with leadership on high-impact HR initiatives.
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 Be part of a collaborative, learning-driven, and people-first culture.
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 </ul>
 
 
</div>

Senior Human Resources Business Partner

Ola Electric

<div>
 
 In this role, you will collaborate closely with business leaders to align HR initiatives with GTM objectives, fostering a high-performance culture and driving organizational effectiveness.
 
 
 - Collaborate with leadership to understand business goals and develop HR strategies that support growth and operational efficiency.
 
 
 - Communicating with recruiting teams to identify talent needs, develop job descriptions, and enhance hiring processes for GTM roles.
 
 
 - Implement training and development programs.
 
 
 - Collaborate with cross-functional teams (product, marketing, sales, customer success) to define and implement comprehensive GTM strategies.
 
 
 
 
 Qualifications:
 
 
 - Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field; MBA or HR certification preferred.
 
 
 - 3 -7 years of HRBP experience, preferably in a GTM or sales-oriented environment.
 
 
 - Excellent communication and interpersonal skills.
 
 
 - Proven ability to work collaboratively in a fast-paced environment.
 
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 - Reporting and database management
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 </ul>
 
 
</div>

GTM HR Business partner

Brigade Group

<div>
 
 
 About Brigade
 
 
 
 The Brigade Group is one of India&rsquo;s leading property developers with over three decades of expertise in building positive experiences for all stakeholders. Instituted in 1986, the company has developed many landmark buildings and transformed the skyline of cities across South India, namely &ndash; Bengaluru, Mysuru, Mangaluru, Chikmagalur, Hyderabad, Kochi, and also has a presence in GIFT City, Gandhinagar in Gujarat, with developments across the Residential, Commercial, Retail, Hospitality and Education sectors. Since its inception, Brigade has completed 300+ buildings amounting to over 100 million sq. ft of developed space across a diverse real estate portfolio. Brigade assures best-in-class design and top-of-the-line facilities that exude elegance and sophistication. The Residential developments include villas, villaments, penthouses, premium residences, luxury apartments, value homes, urban studios, independent living for seniors, plotted developments and mixed-use lifestyle enclaves and townships. Over the years, the projects have been one-of-a-kind in the sector, for example Brigade developed Brigade Gateway, Bengaluru&rsquo;s first lifestyle enclave and Brigade Exotica, one of the tallest residential buildings in Bengaluru. The &lsquo;Great Place to Work Institute&rsquo; has consistently recognised the Brigade Group as one of India&rsquo;s best companies to work for in the real estate industry. This responsible attitude and innovative mind-set combined with uncompromising quality of the projects over the years has created a brand of outstanding repute. Brigade has announced an ambitious target of achieving Net Zero emissions by 2045. This commitment reflects Brigade's dedication to sustainability and its responsibility to future generations.
 
 
 
 
 
 
 Role Overview
 
 
 
 As an HR Business Partner, you will act as a trusted advisor to the business leadership team, driving people strategies that support business goals. You will work closely with managers and employees to foster a high-performance culture, enable talent development, and ensure seamless HR operations aligned with Brigade&rsquo;s values and growth agenda.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Business Partnership
 
 
 <ul>
 <li>
 Partner with business leaders to understand goals, challenges, and workforce needs.
 </li>
 <li>
 Provide strategic HR insights and solutions to support business priorities.
 </li>
 <li>
 Drive organization design, manpower planning, and capability building initiatives.
 </li>
 </ul>
 
 
 
 
 
 2. Talent &amp; Performance Management
 
 
 <ul>
 <li>
 Facilitate goal setting, mid-year, and annual performance review processes.
 </li>
 <li>
 Identify high potentials and support succession planning.
 </li>
 <li>
 Collaborate with managers on development plans and capability enhancement.
 </li>
 </ul>
 
 
 
 
 
 3. Employee Engagement &amp; Culture
 
 
 <ul>
 <li>
 Drive employee engagement initiatives to strengthen culture and retention.
 </li>
 <li>
 Conduct periodic one-on-one connect sessions and skip-level meetings.
 </li>
 <li>
 Partner with leaders to create a positive and inclusive work environment.
 </li>
 </ul>
 
 
 
 
 
 4. Talent Acquisition &amp; Onboarding
 
 
 <ul>
 <li>
 Work with TA team to ensure timely hiring as per manpower plan.
 </li>
 <li>
 Facilitate smooth onboarding and cultural integration of new hires.
 </li>
 </ul>
 
 
 
 
 
 5. HR Operations &amp; Compliance
 
 
 <ul>
 <li>
 Manage HR processes including confirmation, transfers, exits, and disciplinary actions.
 </li>
 <li>
 Ensure compliance with company policies and statutory requirements.
 </li>
 <li>
 Provide data insights and dashboards for business reviews.
 </li>
 </ul>
 
 
 
 
 
 6. Learning &amp; Development
 
 
 <ul>
 <li>
 Identify training needs in collaboration with business teams and L&amp;D.
 </li>
 <li>
 Support rollout of leadership and behavioral development programs
 
 .
 
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Attributes
 
 
 <ul>
 <li>
 Strong business acumen and stakeholder management.
 </li>
 <li>
 Excellent communication and influencing skills.
 </li>
 <li>
 Analytical and data-driven decision-making.
 </li>
 <li>
 Empathy, integrity, and commitment to organizational values.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 MBA / PGDM in Human Resources.
 </li>
 <li>
 15+ years of HR experience, preferably in real estate, infrastructure, or related industries.
 </li>
 <li>
 Proven track record as an HRBP managing end-to-end people processes
 
 .
 
 </li>
 </ul>
 
 
 
 
 
 Read more about us @:
 
 
 <ul>
 <li>
 Certifications: https://www.brigadegroup.com/about/certifications
 </li>
 <li>
 Facebook: www.facebook.com/BrigadeGroup
 </li>
 <li>
 Twitter: twitter.com/BrigadeGroup
 </li>
 <li>
 LinkedIn: www.linkedin.com/company/brigadegroup
 </li>
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 Instagram: www.instagram.com/brigade.group/
 </li>
 <li>
 YouTube: www.youtube.com/c/BrigadeGroupOfficial
 </li>
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 Website: http://www.brigadegroup.com
 </li>
 </ul>
 
 
</div>

Human Resources Business Partner

Navi

<div>
 
 
 
 About the Team
 
 
 
 
 The Human Resources and People Strategy team at Navi manages the entire employee lifecycle, from talent acquisition and HR operations to employee engagement and development. They partner closely with both tech and non-tech business teams to
 
 
 design and implement strategies that attract, retain, and develop top talent, ensuring a thriving, high-performance organizational culture.
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 As the Manager - HRBP (Product) at Navi, you will be a strategic advisor and trusted partner to our Product leadership, playing a pivotal role in enabling high performance and scalable growth across our Product organization. This role is crucial for shaping people strategies that directly align with product roadmaps, customer-centric goals, and overall business objectives. You will be expected to influence everything from organizational design and team health to leadership development and talent planning, with a strong focus on what it takes to build and scale world-class Product Management, Design, and Analytics talent in a fast-paced fintech environment. This is a unique opportunity to work at the intersection of people, product, and business performance, helping Navi continue to innovate and deliver transformative financial solutions with speed and purpose.
 
 
 
 
 
 
 
 What We Expect From You
 
 
 
 
 
 Business Partnership
 
 
 
 ● Develop a strong understanding of each Product vertical&rsquo;s goals, roadmap, priorities, and customer impact metrics to be an effective strategic advisor.
 
 
 ● Partner closely with Product leaders to provide data-driven insights on team health, workforce planning, and scaling strategies for rapid growth.
 
 
 ● Act as a change agent, helping the Product organization navigate growth and evolution, including new product launches and market pivots.
 
 
 
 
 
 
 Employee Experience
 
 
 
 ● Act as the primary HR point of contact for employees and managers within specific Product verticals, addressing concerns and facilitating people processes.
 
 
 ● Track engagement and satisfaction trends, working with leadership to implement team- specific initiatives that enhance retention and growth.
 
 
 
 
 
 
 HR Processes &amp; Talent Development
 
 
 
 ● Drive performance management within Product verticals, ensuring structured feedback loops are aligned with product delivery milestones and business objectives.
 
 
 ● Identify learning and skill development needs unique to Product Managers, Designers, and Analysts, and collaborate with leaders to implement tailored growth initiatives focused on product strategy, design thinking, and data analysis.
 
 
 ● Partner with leadership on succession planning, ensuring a strong internal pipeline of future Product leaders.
 
 
 
 
 
 
 Product-Specific Initiatives
 
 
 
 ● Support organizational design changes, collaboration models, and process improvements to enhance efficiency across the Product lifecycle, from discovery to launch.
 
 
 ● Contribute to cross-vertical projects that optimize the ways of working, particularly the vital collaboration interface between Product, Engineering, and Business teams.
 
 
 
 
 
 
 HR Policies &amp; Compliance
 
 
 
 ● Ensure consistent application of HR policies across Product verticals while tailoring guidance to the specific needs of each team.
 
 
 ● Work with leaders to align policies with the realities of product execution, design iteration, and high-velocity decision-making.
 
 
 
 
 
 
 
 Must Haves
 
 
 
 
 ● Master&rsquo;s Degree from Tier-1/Tier-2 institute
 
 
 ● 5&ndash;7 years of experience in HR business partnering, preferably within the technology, fintech or startup industry
 
 
 ● Proven ability to be a trusted advisor for your stakeholders
 
 
 ● Exceptional communication and influencing skills with the ability to build credibility quickly
 
 
 ● Experience in change management, organizational design, and employee relations is a plus
 
 
 
 
 
 
 
 Inside Navi
 
 
 
 
 We are on a mission to make finance simple, accessible and affordable for a billion Indians. Guided by a strong customer-first approach, we are building tech-first solutions that work at scale. Our offerings include a range of financial products and services across Loans, Insurance, Mutual Funds, Digital Gold and UPI. Founded by Sachin Bansal &amp; Ankit Agarwal in 2018, we are one of India&rsquo;s fastest-growing financial services organisations. But we&rsquo;re just getting started!
 
 
 
 
 
 
 
 Our Culture
 
 
 
 
 At Navi, we&rsquo;re a place where ambition meets opportunity and ideas turn into impact quickly. We empower people with high ownership from the start, encouraging them to solve meaningful problems and build with excellence. Teams here work in an environment that values speed, collaboration and craftsmanship, while celebrating learning, growth and shared wins along the way. Whether you&rsquo;re shaping the future of fintech products or driving innovation behind the scenes, life at Navi means being part of a high-energy, talent-driven workplace where your contributions truly make a difference. We&rsquo;re guided by our own operating system - The Navi OS - a set of principles that shape how we work and win together. You can explore them at navi.com/our-values to see what drives us every day. If this feels like you, Navi is the place to grow, thrive and make a real impact.
 
 
 
</div>

Manager - HRBP (Product)

Wisemonk

<div>
 
 
 Role: HR Support Associate
 
 
 
 
 Location:
 
 In-office, Seshadripuram, Bengaluru
 
 
 
 
 
 
 About Wisemonk
 
 
 
 Wisemonk is an India-focused Employer of Record (EOR) platform that helps global companies quickly and compliantly hire, pay, and manage talent in India&mdash;without the need to set up a local entity. By handling payroll, compliance, and HR administration, Wisemonk removes the complexity from cross-border hiring and enables businesses to tap into India&rsquo;s deep talent pool with ease. As the global demand for EOR solutions grows and much of the market remains untapped, Wisemonk is uniquely positioned to help international companies scale in India efficiently and cost-effectively. At Wisemonk, we are driven by values of integrity, innovation, and inclusion, and are committed to building bridges in the global talent landscape&mdash;making international expansion effortless and successful for our partners.
 
 
 
 
 
 
 Role Overview
 
 
 
 We&rsquo;re looking for a sharp and empathetic HR Associate to handle all employee concerns via Intercom. You&rsquo;ll be the first line of response for hundreds of employees across India &mdash; ensuring their questions, issues, and requests are resolved
 
 quickly
 
 ,
 
 accurately
 
 , and with a
 
 human touch
 
 .
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Own and manage all employee tickets on Intercom &mdash; from payroll queries to policy clarifications
 </li>
 <li>
 Ensure 100% resolution with clear communication and quick turnaround time
 </li>
 <li>
 Coordinate with internal teams (payroll, finance, HRBP, legal) to drive resolutions
 </li>
 <li>
 Maintain ticket logs, update FAQs, and escalate recurring issues for systemic fixes
 </li>
 <li>
 Track response and resolution time; identify ways to reduce them
 </li>
 <li>
 Maintain a helpful, professional tone in all interactions
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Excellent written and verbal communication
 </li>
 <li>
 High ownership mindset &mdash; you don&rsquo;t let issues linger
 </li>
 <li>
 Ability to grasp HR/payroll nuances quickly
 </li>
 <li>
 Strong coordination and follow-through
 </li>
 <li>
 0&ndash;1 years experience; freshers welcome if academically strong and fast learners
 </li>
 </ul>
 
 
 
 
 
 Why Join Wisemonk
 
 
 <ul>
 <li>
 Be part of a high-growth team reimagining global employment
 </li>
 <li>
 Work with speed, precision, and extreme ownership
 </li>
 <li>
 Learn fast, grow fast &mdash; and make a real impact
 </li>
 </ul>
 
 
</div>

HR Support Associate

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