hr generalist

hr specialist

control room operator

customer service officer

hr operations & employee services manager Jobs in Jeddah

hr operations & employee services manager

hr operation officer

Binzagr Company

<div>
 
 
 JOB PURPOSE
 
 
 
 To process the day-to-day operations related to Human Resources that support
 
 
 the implementation of the HR Policies and Procedures such as leave,time sheet, payroll, onboarding and employees' grievance
 
 
 
 
 
 
 RESPONSIBILITIES
 
 
 
 
 Employee Relations Case Management
 
 
 
 Provide first-line advice to managersand employees and resolve basic employee relations issues; refer complex issues,and cases that require investigation, to senior colleagues.
 
 
 
 
 
 
 Policies and Procedures Development
 
 
 
 Contribute to the development, testing,and maintenance of procedures and guidelines to support the organization in the implementation of, and compliance with, internal policies and/or external regulations.
 
 
 
 
 
 
 Internal Client Relationship Management
 
 
 
 Help manage internal client relationships by supporting others to build effective working relations.
 
 
 Data Collection and Analysis
 
 
 Extract relevant data from information provided by others,and input it into spreadsheets or standard formats.
 
 
 
 
 
 
 Document Preparation
 
 
 
 Use standardoffice software to carry out basic formatting of letters, memoranda, and routine reports.
 
 
 
 
 
 
 OperationalCompliance
 
 
 
 Follow a straightforward mandatory procedure to ensure that work is carried out to the requiredquality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.
 
 
 Payroll Administration
 
 
 Input payroll data to supportthe accurate and efficient deliveryof payroll services.
 
 
 
 
 
 
 Personal Capability Building
 
 
 
 Develop own capabilities by participating in assessment and development planning activities as well as formal and informal trainingand coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices throughongoing education, attendingconferences, and reading specialist media.
 
 
 
</div>

HR Operation Officer

Arctech Middle East & Africa - MEA

<div>
 
 
 Job Description &ndash; HR Officer (Visa &amp; Iqama Specialist)
 
 
 
 
 
 
 
 1. Basic Information
 
 
 <ul>
 <li>
 
 Position Title
 
 : HR Officer (Visa &amp; Iqama Specialist)
 </li>
 <li>
 
 Department
 
 : Human Resources Department
 </li>
 <li>
 
 Reporting to
 
 : HR Manager / Admin Manager
 </li>
 <li>
 
 Location
 
 : Chinese-invested Factory in Saudi Arabia
 </li>
 </ul>
 
 
 
 
 
 2. Position Objective
 
 
 
 Provide comprehensive HR administrative support with a strong focus on foreign employee visa, Iqama, and government-related processes. Ensure compliance with Saudi labor law and smooth handling of expatriate employee documentation.
 
 
 
 
 
 
 3. Key Responsibilities
 
 
 
 
 3.1 Visa &amp; Iqama Processing
 
 
 <ul>
 <li>
 Manage work visa, Iqama issuance, renewal, transfer, and cancellation through government portals (Muqeem, Absher, Qiwa).
 </li>
 <li>
 Prepare required documents for Jawazat, Ministry of HRSD, and other related authorities.
 </li>
 <li>
 Ensure timely follow-up on expiring visas/Iqamas to avoid penalties.
 </li>
 </ul>
 
 
 3.2 Government Relations &amp; Compliance
 
 
 <ul>
 <li>
 Liaise with Saudi authorities (MHRSD, Jawazat, GOSI, CCHI, ZATCA) on labor and immigration issues.
 </li>
 <li>
 Ensure compliance with Saudization/Nitaqat policies and HR-related regulations.
 </li>
 <li>
 Support WPS (Wage Protection System) and GOSI submissions.
 </li>
 </ul>
 
 
 3.3 Onboarding &amp; Offboarding
 
 
 <ul>
 <li>
 Coordinate new employee onboarding including visa stamping, medical insurance, and Iqama issuance.
 </li>
 <li>
 Handle clearance procedures and exit/re-entry permits for departing staff.
 </li>
 </ul>
 
 
 3.4 HR Administration
 
 
 <ul>
 <li>
 Maintain accurate employee records (Iqama, passport, medical insurance, contracts).
 </li>
 <li>
 Support payroll processing by providing updated staff information.
 </li>
 <li>
 Assist in HR reporting (headcount, Saudization ratio, visa/Iqama status).
 </li>
 </ul>
 
 
 3.5 Employee Support
 
 
 <ul>
 <li>
 Act as a focal point for expatriate employees regarding visa, Iqama, and government services.
 </li>
 <li>
 Provide guidance to employees on HR and compliance-related inquiries.
 </li>
 </ul>
 
 
 
 
 
 4. Requirements
 
 
 
 
 4.1 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
 </li>
 </ul>
 
 
 4.2 Experience
 
 
 <ul>
 <li>
 2&ndash;4 years HR experience in Saudi Arabia, preferably in a manufacturing or Chinese-invested company.
 </li>
 <li>
 Proven track record in handling expatriate visas, Iqama processes, and government portals.
 </li>
 </ul>
 
 
 4.3 Skills
 
 
 <ul>
 <li>
 Strong knowledge of Saudi labor law, visa regulations, and government platforms (Qiwa, Muqeem, Absher, GOSI, CCHI).
 </li>
 <li>
 Proficiency in MS Office (Excel, Word).
 </li>
 <li>
 Excellent organizational and documentation skills.
 </li>
 <li>
 Good communication skills in English; Arabic and/or Chinese is a plus.
 </li>
 </ul>
 
 
 
 
 
 5. Performance KPIs
 
 
 <ol>
 <li>
 On-time visa and Iqama processing rate.
 </li>
 <li>
 Compliance rate with Saudi HR regulations (Nitaqat, WPS, GOSI, CCHI).
 </li>
 <li>
 Accuracy of HR records and reporting.
 </li>
 <li>
 Employee satisfaction on HR services.
 </li>
 <li>
 Reduction of penalties/fines related to visas and Iqamas.
 </li>
 </ol>
 
 
</div>

Human Resources Officer

HamdanGlobal

one of the client is hiring Payroll Officer (from finance/ accounts division of work) for a leading Steel company in Jizan.Job Title: Payroll Officer Location: Kingdom of Saudi Arabia Industry: Steel / ManufacturingExperience Required:<ul><li>Minimum 3 years of proven experience in payroll processing, preferably within the steel industry or a manufacturing environment in KSA.</li></ul>Educational Background:<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or a related field.</li></ul>Key Responsibilities:<ul><li>Manage end-to-end payroll processing in compliance with Saudi labor laws and company policies.</li><li>Maintain and update employee payroll records accurately.</li><li>Coordinate with HR and Finance teams for salary disbursement, deductions, and benefits administration.</li><li>Ensure compliance with statutory requirements (GOSI, WPS, end-of-service benefits, etc.).</li><li>Prepare payroll reports and assist with audits and reconciliations.</li><li>Handle confidential payroll information with integrity and discretion.</li></ul>Skills &amp; Competencies:<ul><li>Strong understanding of payroll systems and accounting principles.</li><li>Proficient in MS Excel and ERP systems (SAP, Oracle, or equivalent).</li><li>Excellent attention to detail, numerical accuracy, and time management.</li><li>Knowledge of Saudi labor and tax regulations.</li></ul>Job Type: Full-timePay: &#65020;5,500.00 - &#65020;7,000.00 per month

Payroll Officer

Fosroc

<div><div><div><h3 class="jobSectionHeader">Vacancy</h3></div><div><div><div><div>
Job title</div><div> HR/Admin Compliance Officer</div></div> 
<div><div>
Department</div><div> Administration</div></div> 
<div><div>
Close date</div><div> 1st Nov 2025</div></div> 
<div><div>
Location</div><div> Jeddah</div></div><div></div><div><div> 
</div></div> 
</div></div></div><div></div><div><div><h3 class="jobSectionHeader">
Job description</h3></div><div><div><div><div>
Job description</div><div><li>Lead and enhance administrative and governmental processes to align with the company&rsquo;s strategic objectives and Saudi Vision 2030.
</li> 
<li>Oversee the administration department, ensuring efficiency, compliance, and alignment with best practices.
</li> 
<li>Foster innovative approaches to streamline processes and enhance employee and stakeholder experiences.
</li> 
<li>Build and maintain strategic relationships with government authorities and external vendors to support company growth and compliance.</li></div></div> 
<div><div>
Responsibilities</div><div> Strategic Government Relations:
 
<li>Oversee all interactions with government entities, ensuring compliance with Saudi regulations and laws.
</li> 
<li>Strategize and optimize the use of government portals (e.g., Muqeem, GOSI, Qiwa, and Balady) to improve efficiency.
</li> 
<li>Monitor and ensure timely renewals of all government documentation, licenses, and permits critical to operations.
</li> 
<li>Act as a key representative for the company in governmental and semi-governmental meetings or events.
</li> 
 
Licensing and Compliance Management:
 
<li>Ensure the validity of all licenses, certifications, and commercial registrations, aligning with regulatory changes.
</li> 
<li>Lead compliance audits and establish preventive measures to mitigate risks.
</li> 
<li>Advise leadership on changes in Saudi labor laws and regulatory frameworks.
</li> 
 
Administrative Operations Excellence:
 
<li>Implement and oversee advanced administrative systems (e.g., SAP, Oracle, or equivalent platforms) to improve operational efficiency.
</li> 
<li>Develop and execute strategies to digitalize and automate administrative tasks.
</li> 
<li>Drive innovation in administrative support processes to reduce costs and improve service delivery.
</li> 
 
Vendor and Supplier Management:
 
<li>Establish and maintain relationships with government-approved suppliers and vendors.
</li> 
<li>Negotiate contracts and agreements to ensure quality services at optimal costs.
</li> 
 
Employee and Stakeholder Services:
 
<li>Supervise employee services related to government requirements, including medical insurance, labor contracts, and work permits.
</li> 
<li>Collaborate with HR to support onboarding, offboarding, and employee document compliance.
</li> 
<li>Lead initiatives to improve employee satisfaction and simplify interactions with administrative systems.
</li> 
 
Problem Solving and Crisis Management:
 
<li>Anticipate and resolve disputes or issues related to government and administrative processes proactively.
</li> 
<li>Provide leadership during emergencies or challenges, ensuring continuity of operations.</li></div></div> 
<div><div>
Skills required</div><div> Essential:
 
<li>Deep knowledge of Saudi labor laws, government regulations, and compliance frameworks.
</li> 
<li>Strong expertise in managing government portals and systems (e.g., Muqeem, Qiwa, and GOSI).
</li> 
<li>Proficiency in Arabic and English (written and spoken).
</li> 
<li>Excellent organizational, analytical, and project management skills.
</li> 
<li>Proven ability to lead teams and manage cross-departmental collaboration.
</li> 
<li>Deep knowledge of Saudi labor laws, government regulations, and compliance frameworks.
</li> 
<li>Strong expertise in managing government portals and systems (e.g., Muqeem, Qiwa, and GOSI).
</li> 
<li>Proficiency in Arabic and English (written and spoken).
</li> 
 
Desirable:
 
<li>Experience with ERP systems like SAP, Oracle, or similar platforms.
</li> 
<li>Background in manufacturing or related industries.
</li> 
<li>Advanced problem-solving and negotiation skills.
</li> 
<li>Certification in Project Management (e.g., PMP) or HR/administration-related fields.</li></div></div> 
<div><div>
Educational requirements</div><div> Essential:
 
Bachelor&rsquo;s degree in Business Administration, Human Resources, or a related field.
 
 
Desirable:
 
Certifications in government relations or HR management.</div></div> 
<div><div>
Job role notes</div><div> Key Working Relationships:
 
 
<li>Internal:
</li> 
HR &amp; Admin Department
 
Finance Department
 
Operations/Manufacturing Departments
 
HR &amp; Admin Department
 
Management Team
 
 
<li>External:
</li> 
Government entities (e.g., Ministry of Labor, Ministry of Energy, GOSI)
 
Approved suppliers and vendors (e.g., Aramco)
 
Legal advisors, when necessary
 
Regulatory bodies and auditors</div></div></div></div></div></div>

HR/Admin Compliance Officer

Sealy Mattress Middle East

<div>Sealy Mattress Middle East, a leading name in the consumer goods industry and a proud operation licensee of Sealy Inc. in Saudi Arabia and the MENA region, is seeking a highly motivated and experienced Human Resources (HR) Manager to join our team. With a rich history dating back to 1990 as an importer of premium bedding products, including Sealy, Crown Jewels, and Stearns &amp; Foster, we have established ourselves as a key player in the region's mattress market. Our state-of-the-art production facility in Jeddah, built in 1999, stands as a testament to our commitment to quality and innovation. Today, as a key participant in the Sealy global product offering, we embrace cutting-edge technology and exceptional customer service, driving our success in the bedding industry. As we continue to grow and expand our operations, we are looking for an HR Manager who can foster a positive company culture and implement strategic HR initiatives that align with our business objectives. This role is integral to our commitment to creating a motivated and engaged workforce that contributes to our ongoing success in providing high-quality bedding solutions to our customers.<h3 class="jobSectionHeader"> 
Responsibilities</h3><ul>
<li>Develop and implement HR strategies and initiatives aligned with the overall business strategy.</li>
<li>Manage the recruitment and selection process to attract and retain high-quality talent.</li>
<li>Oversee employee onboarding, training, and development programs to enhance workforce capabilities.</li>
<li>Serve as a point of contact for employee relations, providing guidance to management and staff.</li>
<li>Administer compensation and benefits programs to ensure competitiveness and equity.</li>
<li>Monitor and ensure compliance with labor laws and regulations within the region.</li>
<li>Manage performance appraisal systems and foster a culture of continuous feedback and improvement.</li>
</ul>
Requirements<ul>
<li>
Bachelor's degree in Human Resources Management, Business Administration or related field; a Master's degree is a plus.</li>
<li>Proven experience as an HR Manager or similar role in the consumer goods industry.</li>
<li>Strong knowledge of labor laws and HR best practices relevant to the MENA region.</li>
<li>Excellent interpersonal and communication skills with the ability to engage employees at all levels.</li>
<li>Demonstrated ability to manage diverse teams and promote a culture of inclusion.</li>
<li>Experience in developing HR policies and procedures in alignment with organizational goals.</li>
<li>Proficiency in HR software and tools, alongside strong analytical and problem-solving skills.</li>
<li>30 to 40 years old</li>
<li>Saudi national</li>
</ul>
Benefits<ul>
<li>
Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li></ul></div>

Human Resources (HR) Manager

Petrolube Oil Company KSA

<div>
 
 
 
 About Petrolube:
 
 
 
 
 Petrolube is the largest lubricants producer and supplier in Saudi Arabia.
 
 
 Home to the iconic Petromin brand, Petrolube offers customers superior quality products that meet their evolving needs. We do this through an unrivalled range of high-quality, increasingly sustainable, and diverse portfolio of brands.
 
 
 
 
 
 
 
 Job Summary:
 
 
 
 
 Provide secretarial and administrative support to Plant Manager Jeddah plant, by recording the plant expenditures, compiling the time sheets and labor overtime records, and maintaining suppliers.
 
 
 Act as plant&rsquo;s IT focal point to resolve staff&rsquo;s IT related issues.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 Petty Cash/Expense Report
 
 
 
 Make expense reports for the expenses incurred at the Jeddah plant to keep records of all expenditures as per the budget allocation. Includes following:
 
 <ul>
 <li>
 Receive all invoices from plant purchase.
 </li>
 <li>
 Allocate the expenses to respective cost canters and enter in system.
 </li>
 <li>
 Tracking the Payment and Approval Status for the submitted claims through System.
 </li>
 <li>
 Making required follow-ups and reporting to Plant Manager, if required extra supports.
 </li>
 </ul>
 
 
 
 
 
 Time Sheets, Overtime and Shift Allowance Allocation
 
 
 
 Make time sheet, over time records and shift allowance for the staff to calculate their respective monthly salary. This includes:
 
 <ul>
 <li>
 Collect the report from system and calculate the work hours for each staff.
 </li>
 <li>
 Forward time sheet for contract staff to Plant Manager for approval.
 </li>
 <li>
 Send the approved time sheet to respective contractors, for processing monthly salaries for respective employees.
 </li>
 <li>
 Allocation of shift allowance for company employees.
 </li>
 </ul>
 
 
 
 
 
 Filing Documents
 
 
 
 Keep all the records/documents in files in a manner that these are easily accessible whenever required. This includes:
 
 <ul>
 <li>
 Open different file for the respective documents.
 </li>
 <li>
 Filing copy of invoices and sending original for payment to finance.
 </li>
 <li>
 Check each document on receipt, carry out required action, file the copy, and send original to Head Office.
 </li>
 <li>
 Filing of employee related documents
 </li>
 <li>
 Filing Supplier contracts
 </li>
 </ul>
 
 
 
 
 
 IT Support
 
 
 
 Co-ordinate with IT to resolve IT related issues at Jeddah plant. This includes:
 
 <ul>
 <li>
 Troubleshooting the issues and report to IT.
 </li>
 <li>
 Visit the staff reporting IT related issues to resolve their complaint.
 </li>
 <li>
 Get administrative access, if required, from IT head office and then resolve the problem.
 </li>
 <li>
 Arrange remote access for the IT at head office to the staff&rsquo;s computer if the issue is not resolved locally.
 </li>
 </ul>
 
 
 
 
 
 HR &amp; Administrative Support
 
 
 
 Provide the HR &amp; administrative support to all operation staff at the plant to complete day to day work formalities. This includes:
 
 <ul>
 <li>
 Draft letter for Production Manager for service providers.
 </li>
 <li>
 Handle all incoming/outgoing postal/calls.
 </li>
 <li>
 Preparation and sending of announcement mails on behalf of Plant Manager.
 </li>
 <li>
 Prepare staff leave requests.
 </li>
 <li>
 Handle travel requests.
 </li>
 <li>
 Coordinate with travel agents for issuing tickets for employees.
 </li>
 <li>
 Coordinate with Contractors for any contract employee related issues.
 </li>
 <li>
 Coordinate with Contractors &amp; HR for hiring new employees
 </li>
 <li>
 Keeping training records for the plant staffs.
 </li>
 </ul>
 
 
 
 
 
 Permit Issuance and Entry to Jeddah Plant
 
 
 
 Coordinate with JP Security team for issuance of permits and their process. This includes:
 
 <ul>
 <li>
 Filing and reviewing of Early out gate passes for employees.
 </li>
 <li>
 Collecting required documents from visitors to issue the VGP.
 </li>
 <li>
 Issuance of Visitors Gate Pass through system and coordinate with JP security for smooth entry.
 </li>
 <li>
 Coordinate with JP Security for issuance of Work permits for temporary labors and other contract workers.
 </li>
 <li>
 Issue exit permits for vehicles to take out the materials from JP.
 </li>
 <li>
 Coordinate with Security team to issue/renew of staff ID cards.
 </li>
 <li>
 Coordinate with Security team to issue/renew of vehicle entry permits.
 </li>
 </ul>
 
 
 
 
 
 Jeddah Plant Scrap Sales Management
 
 
 
 Handling scarp selling and their documentation. This includes:
 
 <ul>
 <li>
 Coordinating with the Scrap handling staff at backyard for timely shifting/loading of scrap waste.
 </li>
 <li>
 Issuing exit permits for scarp collecting vehicles
 </li>
 <li>
 Filing all the records related to scarp selling.
 </li>
 <li>
 Coordinating with the scarp customer for timely deposition of scrap amounts collected to company accounts.
 </li>
 <li>
 Handling financial records of scrap amounts and materials sold.
 </li>
 <li>
 Follow up with Finance &amp; Treasury team for Scrap Manual Invoice and Cash receipt for the closed scrap amounts.
 </li>
 <li>
 Be a part of the committee for negotiation of scrap amounts and implementation of contracts as per business needs.
 </li>
 </ul>
 
 
 
 
 
 Waste Removal Management
 
 
 <ul>
 <li>
 Monitoring timely removal of sewage/trash wastes from JP.
 </li>
 <li>
 Handling records and documents related to waste removal.
 </li>
 </ul>
 
 
 
 
 
 Stationary Store Keeping
 
 
 
 Responsible to maintain the required level of stationary items at JP stationary store.
 
 <ul>
 <li>
 Replenish the stock for stationary before it gets dries out.
 </li>
 <li>
 Keep record for gift and stationary items
 </li>
 <li>
 Handling of distribution and keeping enough stock of uniforms for Plant staff.
 </li>
 <li>
 Keeping enough stock for Booklets, stickers, etc. related to production.
 </li>
 </ul>
 
 
 
 
 
 ACA Submission
 
 
 <ul>
 <li>
 Preparation and submission of all approved CAPEX projects
 </li>
 <li>
 Tracking and Follow-ups for submitted ACAs.
 </li>
 </ul>
 
 
 
 
 
 PR Creation &amp; Tracking
 
 
 <ul>
 <li>
 Coordinate with Procurement department to get the required quotations
 </li>
 <li>
 Creating PR as per the available quotation.
 </li>
 <li>
 Keeping track of PRs and following up with Procurement for POs.
 </li>
 </ul>
 
 
 
 
 
 Invoice Processing, Submission &amp; Expense Tracking
 
 
 <ul>
 <li>
 Submission of Invoices to Procurement/Finance on timely basis.
 </li>
 <li>
 Proper allocation of expenses to the respective cost center.
 </li>
 <li>
 Tracking and follow up for payment of invoice.
 </li>
 </ul>
 
 
 
 
 
 Reports &amp; Dashboards
 
 
 <ul>
 <li>
 Track and update sustainability reports
 </li>
 <li>
 Monthly PIMS reports
 </li>
 <li>
 Update Production DATA on EMS Dashboards
 </li>
 </ul>
 
 
 
 
 
 Vacations Support
 
 
 
 Performs duties of other staff members when they are on leave to have a smooth operation at the plant. It includes:
 
 <ul>
 <li>
 Support to complete duties for Operational Coordinator in his absence.
 </li>
 <li>
 Complete responsibilities and duties assigned on behalf of Operation Coordinator.
 </li>
 </ul>
 
 
 
 
 
 
 Job Knowledge:
 
 
 
 
 
 Academic:
 
 
 
 Bachelor&rsquo;s degree, IT background
 
 
 
 
 
 
 Additional Training:
 
 
 <ul>
 <li>
 Office 365
 </li>
 </ul>
 
 
 
 
 
 Related Work Experience
 
 
 
 2-3 Years
 
 
 
 
 
 
 Language skills:
 
 
 
 English is essential. Arabic preferred.
 
</div>

Plant Coordinator

Rixos

<div>Company Description 
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. 
Job Description<ul><li> 
PROSPECTIVE ACCOUNTS: Identifies prospective accounts and establishes goals for Key Accounts by analysing historical data and other statistical information and also by conducting accounts interviews and preparing customer action plans</li><li>
FAIRS (domestic/International) : Attends fairs in order to represent the Hotel and/or region within a both according to the action plan within the Business/Marketing Plan of the Hotel. The fairs are attended in co-ordination with the Regional or Corp. Sales</li><li>
DOMESTIC MARKET: Priority in sales activities are to be given to this market, for the local travel trade as well as for the corporate accounts</li><li>
INTERNATIONAL MARKET: Has to be worked on in close co-ordination with the General Manager according to internal regulations</li><li>
ROOMS: Regarding the availability and the co-ordination of rooms for high booking periods the final approval of availability is taken always by the Hotel operation&rsquo;s management.</li><li>
MARKET MIX: Emphasis on right market mix to maintain the quality of the product and to minimize market dependence on long term</li><li>
CO-ORDINATION: Regular meetings with the hotel operation (Rooms Division, Reservation and Food &amp; Beverage) have to be held to exchange information and problem solving</li><li>
Reduces administrative work to achieve a minimum of 5-7 personal sales/courtesy calls per day as well as 10 telephone sales/courtesy calls per day, without affecting promptness of flow of correspondence to accounts</li><li>
Ensures that all incoming correspondence (inquiries, requests, offers, confirmations, etc.) are attended to and replied in due time</li><li>
Reporting: Prepares and transmits the Call Reports on a weekly basis to the supervisor and/or the General Manager. Establishes a Monthly Report which includes the summary of the past activities, prospection and trends, and analyses competitor&rsquo;s sales and promotion efforts, forecast for all sales activities &amp; production/conversion figures. Attends once a month hotel&rsquo;s Sales/Rooms Division and Credit meeting</li><li>
Business Plan / Budget: Targets to achieve key figures from key accounts / key markets through preparation and execution of proper action plan for his/her field of responsibility</li><li>
Accounts Receivable: Is co-responsible for the settlement of outstanding, respectively the follow up on a regular basis towards local Travel Trade to match credit policy in close co-ordination with the Credit Manager / Rooms Division</li><li>
Establishes and signs contracts with local In-bound Operators/Travel Agents /Corporate considering the official Rate Policy in co-ordination with the General Manager</li><li>
Conducts rate market surveys to advise management of actual market trends</li><li>
Establishes and co-signs contracts with Inter-national Tour Operators/Corporate respecting the Rate Policy and Contract Policy together with the General Manager. He/she conducts prior discussions with the partners to prepare final contracting</li><li>
Special deals (out of guidelines and rate policy) must in any case be discussed, co-ordinated and approved prior to offer with the hotel&rsquo;s management</li><li>
Ensures all staff are thoroughly familiar with the Hotel&rsquo;s emergency procedures and is in a state of preparedness for any emergency which may occur</li><li>
Execution of regular technical/skills training. Is responsible for setting up and maintaining ongoing training programs in the department in conjunction with the Director of HR &amp; the L&amp;D Manager</li><li>
Maintains a monthly overview of vacation- and public holiday balance of all his/her staff and delivers a monthly consolidated summary to the Director of HR</li><li>
He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility</li><li>
Assumes responsibility of Duty Manager when scheduled to do so.</li><li>
Other duties as assigned</li><li>
Press Releases, PR activities, Advertisements etc. are executed and co-ordinated by the GM&rsquo;s Office</li><li>
Electronic Distribution Systems are up-dated by the hotel operation on regular basis</li><li>
Assist in Task Force Teams for new openings</li><li>
Carry out any other reasonable task (which may not be stated here) as requested</li></ul> 
Qualifications 
Master Degree in Marketing or Diploma in vocational hospitality, 8 &ndash; 10 years experience in 4-5 star Hotel</div>

Head of Saudi Market - Sales- (Saudi National Only)

Explore 100+ Hr operation officer in Jeddah this October. Find roles across top companies and apply now to boost your career.