customer service agent (m/w/d) - 100% remote

customer support agent (arabic speaker) – rotating shifts (office & remote)

hr people operations specialist (fully remote, worldwide)

artist & label partnerships manager, türkiye

ai engineer ii (remote) Jobs in Istanbul Turkey

ai engineer ii (remote)

business operations specialist Jobs in Istanbul Turkey

business operations specialist

customer service agent (m/w/d) - 100% remote Jobs in Istanbul Turkey

customer support agent (arabic speaker) – rotating shifts (office & remote) Jobs in Istanbul Turkey

hr people operations specialist (fully remote, worldwide) Jobs in Istanbul Turkey

hr people operations specialist fully remote worldwide

Bitfinex

<div><h4 class="jobSectionHeader">The Original Bitcoin Exchange</h4>
Inspired by Bitcoin's vision of financial freedom, we are committed to empowering individuals to transact and connect seamlessly across the globe. From the early days of the Bitcoin revolution, our mission has been to champion freedom through innovative, reliable, and accessible technology&mdash;ensuring that everyone, everywhere, has the tools to participate in a truly open and borderless world.
We are driven by a relentless pursuit of innovation and financial empowerment. By prioritizing education and delivering a cutting-edge platform, we enable users to seamlessly buy, hold, and trade digital assets with confidence. As the digital asset landscape rapidly evolves, we stay ahead&mdash;offering state-of-the-art trading services that empower both individuals and global liquidity providers. Our forward-thinking, agile approach ensures that financial freedom is not just a vision, but a reality for all.
Our team, composed of visionary individuals with practical expertise, focuses on crafting solutions to the market's toughest challenges. Despite our global presence and impact, we maintain a small, technology-focused core, fostering a culture of collaboration and innovation.
We value integrity and autonomy, empowering our team to contribute from concept to launch. Driven by a passion for lifelong learning and a commitment to advancing freedom, we prioritize high-caliber products and services, with a proven track record of innovation that draws on the dexterity of our teams.
Why Join Us?<ul><li>
InnovationAt Bitfinex, we merge technology and skill to create an environment where your involvement isn&rsquo;t just appreciated&mdash;it&rsquo;s pioneering the future and pushing boundaries in finance. Our culture values bold creativity, a passion for technology, and a deep belief in Financial Freedom.</li><li>
Flexibility &amp; Global ReachWe believe in trust, autonomy, and results&mdash;our team operates remotely, ensuring you work from anywhere while collaborating with some of the best talents across the world. We thrive on innovation, autonomy, and breaking new ground.</li><li>
Fast-Paced &amp; ImpactfulMuch like the crypto industry itself, our projects move fast, break new ground, and make an impact. Your contributions reach our global audience, shaping the narrative of a decentralized future.</li><li>
A Team that Thrives on CollaborationWe blend seasoned experts with fresh creative minds, ensuring constant innovation, mentorship, and a dynamic work environment that keeps you at the forefront of achieving your goals. We see integrity and standing up for what is right as the most important qualities.</li><li>
Grow with the BestAt Bitfinex, we&rsquo;re committed to continuous learning&mdash;whether through technological advancements, creative workshops, or mentorship from leading professionals in the industry.</li></ul>
If you&rsquo;re excited about partaking in shaping the narrative of decentralized finance, you&rsquo;ll feel right at home.
We&rsquo;re looking for: HR People Operations Specialist
The Role
We&rsquo;re currently looking for an HR People Operations Specialist to join our remote-first, globally distributed team.
In this role, you will help build and run the operational backbone of our People function&mdash;coordinating day-to-day HR processes, maintaining accurate records, supporting onboarding and offboarding, and ensuring smooth collaboration between HR, Finance, and leadership.
This position is ideal for someone who enjoys structure, is comfortable with systems and data, and cares deeply about creating a seamless experience for our team members around the world.<h3 class="jobSectionHeader">
What You Bring to the Table</h3><ul><li>
Ability to work independently with minimum supervision, comfortable in a fully remote, asynchronous environment</li><li>
Strong organizational skills and attention to detail&mdash;able to manage multiple processes and follow-ups at once</li><li>
At least 3&ndash;5 years of experience in HR operations, people &amp; engagement, or project coordination (or a combination of these)</li><li>
Experience working with HR systems, spreadsheets, and collaborative tools</li><li>
Good understanding of core HR processes, policies and standards (onboarding/offboarding, records management, time-off tracking, basic compliance)</li><li>
Strong analytical mindset and comfort working with HR and operational data</li><li>
Excellent communication skills in English, with the ability to explain HR processes clearly to non-HR colleagues</li><li>
A people-centred approach: you are approachable, empathetic, and comfortable being a visible, go-to contact for HR questions and support</li><li>
Proven ability to build trust and collaborate with managers and team members across functions and locations</li><li>
A proactive, solution-oriented approach and comfort working in a fast-paced, evolving environment</li><li>
Discretion, reliability, and a strong focus on security and privacy in handling personal data</li><li>
Curiosity about crypto, fintech, or technology-driven organizations is a plus.</li></ul><h4 class="jobSectionHeader">
What We Offer:</h4><ul><li>
Flexible Work &amp; Remote-Friendly Culture</li><li>
Mentorship &amp; Growth</li><li>
Competitive Pay</li><li>
Career Development Opportunities</li><li>
Supportive Team Environment</li><li>
Learning &amp; Knowledge Sharing</li><li>
Team-Building Activities</li><li>
Social activities (online &amp; in-person)</li></ul>
Ready to join us in bringing Financial Freedom to all? 
If you&rsquo;re a visionary who thrives at the intersection of technology, knowledge and innovation, we want to hear from you!
Recruitment Data &amp; Security Disclaimer
As part of the hiring process at Bitfinex, we collect personal data such as your name, contact details, location, job preferences, education and employment history, and other information you voluntarily provide. This data is used solely for recruitment purposes, processed in accordance with applicable global data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), and retained only for as long as necessary to fulfil its purpose.
All assessments and recruitment-related communications are conducted exclusively through official Bitfinex email addresses (e.g., firstname.lastname@bitfinex.com). Bitfinex does not use unofficial channels (such as WhatsApp, Telegram, or SMS) for recruitment communication and does not distribute assessments or sensitive links via those means.
As part of our secure and compliant recruitment process, we may use approved third-party platforms to facilitate candidate assessments. For more information, please refer to our Candidate Privacy Notice and Interview Recording Consent. All candidates have the right to access, correct, or delete their personal data and to withdraw consent at any time, where applicable.
Bitfinex will never request payments, financial information, or personal banking details at any stage of the recruitment process.
If you receive a suspicious request, wish to exercise your data privacy rights, or have further inquiries regarding the legal aspects of the process, contact privacy@bitfinex.com. Please note this inbox is intended for privacy concerns and reports only; any other communications will not be processed.
Equal Opportunity Statement
At Bitfinex, we're committed to equitable opportunities. We do not discriminate based on race, religion, gender, age, disability, sexual orientation, gender identity, or any other protected status. This commitment applies across all stages of recruitment and contractual relationships.</div>

HR People Operations Specialist (Fully Remote, Worldwide)

BlazingBoost SRL

BlazingBoost is seeking a detail-oriented E-commerce Product Specialist to manage and present digital gaming service products on our online store. This role focuses on product creation, optimization, and daily operational updates for a fast-paced ecommerce environment centered around online game services.You will be responsible for building, organizing, and maintaining product listings, bundles, and offers while ensuring clear presentation and accurate information for customers. This is a remote, full-time position suited for individuals who are disciplined, structured, and comfortable working independently in an online business environment.About the CompanyBlazingBoost is an established online gaming services company operating since 2012, providing services for multiple games and international customers. Our team works remotely across different regions and departments including marketing, customer support, and ecommerce operations.Key Responsibilities<ul><li>Create and manage product listings on the ecommerce platform</li></ul><ul><li>Build and update service bundles and offers</li></ul><ul><li>Optimize product presentation and descriptions for clarity and conversions</li></ul><ul><li>Monitor competitor pricing and market trends</li></ul><ul><li>Maintain accurate product information and service details</li></ul><ul><li>Collaborate with marketing and management on promotions and updates</li></ul><ul><li>Ensure all offers and services are up to date and properly categorized</li></ul><ul><li>Assist in daily ecommerce operations and product structuring</li></ul>Daily Work EnvironmentThis role involves structured daily tasks such as reviewing competitor pricing, updating offers, organizing product sections, and ensuring service pages remain accurate and optimized. You will work autonomously after initial onboarding while meeting expected output targets.Requirements<ul><li>Strong English typing and written communication skills</li></ul><ul><li>High attention to detail and organizational ability</li></ul><ul><li>Discipline and reliability in a remote work environment</li></ul><ul><li>Stable internet connection and computer suitable for remote work</li></ul><ul><li>Basic understanding of ecommerce platforms and product management</li></ul><ul><li>Ability to follow structured workflows and guidelines</li></ul><ul><li>Positive attitude and professional work ethic</li></ul>Preferred Qualifications (Not Required)<ul><li>Experience with ecommerce product management</li></ul><ul><li>Familiarity with online gaming services or gaming communities</li></ul><ul><li>Background in customer service or digital operations</li></ul><ul><li>Multilingual skills are a plus</li></ul>Job TypeFull-time (Remote)Work LocationRemote (Worldwide)Compensation$750 &ndash; $1200 USD per month (performance-based progression available)Benefits<ul><li>Fully remote position with flexible work structure</li></ul><ul><li>Performance-based growth opportunities</li></ul><ul><li>Structured training materials and onboarding</li></ul><ul><li>Supportive international team environment</li></ul><ul><li>Bonus opportunities based on performance and output</li></ul>Schedule<ul><li>Full-time availability</li></ul><ul><li>Consistent daily workflow with flexible scheduling</li></ul><ul><li>Occasional team check-ins and meetings</li></ul>Monitoring &amp; Work StructureThis role uses a performance tracking system during work hours for productivity transparency, standard for remote operational roles.Hiring Process<ul><li>Initial application review</li></ul><ul><li>Short skills and typing assessment</li></ul><ul><li>Task-based evaluation (product listing &amp; description exercise)</li></ul><ul><li>Final interview via online meeting</li></ul>Payment MethodMonthly payments via international transfer methods (PayPal, bank transfer, or equivalent depending on region).Ideal CandidateThis position is ideal for candidates who enjoy structured online work, ecommerce operations, and gaming-related industries, and who can work independently while maintaining high quality and consistency in product management tasks.Job Type: Full-timePay: 32,250.00TRY - 51,600.00TRY per month

E-commerce Product Specialist (Gaming Services)

Medsien Inc.

<div>Medsien is the leading provider of scalable remote care management for a quality patient experience. Hundreds of organizations trust Medsien's unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of the people who need it most. Based in San Francisco and venture-backed by top-tier investors, Medsien was founded to reimagine remote care management.

More than 60% of all U.S. adults&mdash;over 150 million people&mdash;live with at least one chronic condition, which requires dedicated, ongoing medical support outside the four walls of their doctor's office. And yet, only 20% of these patients have access to remote care from the comfort of their homes, putting their health at significant risk. Together, we can save lives and create a real impact.

Medsien is a venture-backed healthcare SaaS company experiencing rapid growth and looking to expand our team. We are seeking an organized, motivated, and passionate Product Specialist to join our team of talented and inspiring colleagues in a fast-paced environment.

We're seeking a Product Specialist to identify, validate, and launch the next wave of features for our Medsien mobile app. This is a highly entrepreneurial, 01 role for someone who wants direct ownership of turning ideas and insight into real products in customers' phones and measurable performance. You will have the chance to experience and participate in the end-to-end new product lifecycle&mdash;from market and competitor analysis, product and brand strategy, advertising alignment, formulation, and material sourcing, through launch and early revenue validation.

As a Product Specialist, you will play a crucial role in establishing strong connections between our product and users. With our talented Product and Engineering teams, you will lead the development of new features, improve existing features, and shape the product processes from scratch. Collaborating closely with support, sales, and marketing teams, you will ensure a seamless feedback loop, enabling continuous product improvements. You will have the opportunity to directly see the results of the features you have proposed, gaining invaluable insights into their specific use cases and challenges and integrating those in our product. This is an instrumental, cross-functional role that will be pivotal in our scaling efforts.

As a Product Specialist, you will:
<ul>
<li>Support the product roadmap from concept to launch,</li>
<li>Play a collaborative role in an agile scrum team,</li>
<li>Assist with cross-team execution of new features and optimization of existing ones,</li>
<li>Co-partner with Design, UX Research, and Operations to enhance customer experience,</li>
<li>Help communicate product updates and strategy with internal stakeholders and executives,</li>
<li>Research new interest areas of targeted users, propose new features and create relevant content,</li>
<li>Contribute to defining, tracking, and communicating clear success metrics.</li>
</ul>
What you will enjoy working on:
<ul>
<li>Lead cross-functional projects focused on product improvement, innovation, and enhancing user experience.</li>
<li>Collect, quantify, and prioritize product-related challenges for consideration by our product and engineering teams in future development.</li>
<li>Seek information and contribute to the building and shaping of our product, solving conceptual problems along the way.</li>
<li>Research new trends in our targeted user group and drive continuous product improvements by proposing new features.</li>
<li>Dive deep into data and analyze user feedback to derive insights that drive continuous product improvements.</li>
<li>Create content for our users to increase their loyalty.</li>
<li>Identify root causes of issues and develop effective solutions to address them.</li>
</ul>
Requirements:
<ul>
<li>Passion for delivering exceptional user experiences and a proven ability to develop a deep understanding of complex products and their various use cases.</li>
<li>Proficiency in data analysis, conducting in-depth research on our users' preferences, extracting meaningful insights, and utilizing them to drive product enhancements.</li>
<li>Ability to empathize with user problems, understanding pain points and needs to effectively shape product decisions.</li>
<li>Strong multitasking skills with the ability to manage multiple priorities simultaneously.</li>
<li>Problem-focused and solutions-oriented mindset with exceptional attention to detail and a hands-on approach to getting things done.</li>
<li>Commercial mindset.</li>
<li>Experience with B2C products and working with end users.</li>
<li>Comfort operating in a distributed, asynchronous environment, with a bias toward documentation, clarity, and momentum.</li>
<li>Strong Program Management skills.</li>
<li>Bachelor's degree.</li>
<li>Excellent English skills, both written and verbal.</li>
<li>Residence in Istanbul city center.</li>
<li>Maximum of 3 years of experience in product operations, product management, or a closely related operational role working closely with product and engineering teams is a strong nice to have.</li>
</ul>
For this position, we offer:
<ul>
<li>competitive USD salary and stock options,</li>
<li>Flexible vacation and PTO policies,</li>
<li>Fully remote work opportunities,</li>
<li>Training, mentorship, and coaching from leadership.</li>
</ul>
Please bear in mind that:
<ul>
<li>This is a permanent-term contractor job opportunity with Medsien Inc.
</li><li>Due to in-person collaboration requirements, candidates based in Istanbul are preferred.</li>
<li>All interviews will be conducted in English and the candidates having less than advanced level of English will be directly eliminated from the process regardless of their technical skills and expertise.</li>
</ul>
Our Process

We will review your application along with all the others we receive and pick the top profiles for a screening call. In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully. If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don't get a call, please don't be disappointed! We receive many applications for each role and must prioritize who we speak to.

Employment at Medsien is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national or ethnic origin, religion, marital status, pregnancy, sexual orientation, gender identity or expression, disability, age, citizenship, veteran or military status, and other legally protected characteristics.

Thank you for taking the time to apply for a position at Medsien!

Please visit the below links for GDPR details:

https://www.medsien.com/legal/employee-candidate-information-notice

https://www.medsien.com/legal/employee-candidate-explicit-consent-statement</div>

Product Specialist

Ono AI Based HR Platform

<div>
 
 As Ono, we are a next-generation AI HR Tech platform delivering end-to-end HR solutions &mdash; from recruitment and talent management to employee experience, engagement, and performance processes. We don&rsquo;t replace people with technology; we design technology to make people stronger, more visible, and more impactful.
 
 
 
 
 
 Together with our growing team, we are not only building a product; we are building a category, a brand, and a new language for HR. If you want to shape Ono&rsquo;s voice, positioning, and impact with your strategic perspective, we invite you to be at the center of this transformation journey.
 
 
 
 
 
 
 Role Purpose
 
 
 
 
 
 
 We are looking for a team member who will grow our brand narrative strategically, build a holistic content ecosystem across all channels, and continuously elevate this structure with a performance-driven approach.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in relevant fields (Communication, Marketing, Business Administration, etc.)
 </li>
 <li>
 Minimum 3 years of experience as Content Manager / Content Lead / Senior Content Specialist
 </li>
 <li>
 Preferably experience in technology companies, SaaS, or startups
 </li>
 <li>
 Experience in B2B content production (especially HR Tech, AI, SaaS)
 </li>
 <li>
 Ability to develop SEO strategies and conduct keyword analysis
 </li>
 <li>
 Experience in content planning, editorial calendar creation, and project coordination
 </li>
 <li>
 Social media content and strategy management, primarily on LinkedIn
 </li>
 <li>
 Experience creating blogs, landing pages, case studies, whitepapers, and email marketing content
 </li>
 <li>
 Ability to analyze performance using tools such as GA4 and Search Console
 </li>
 <li>
 Experience in building brand language and tone of voice
 </li>
 <li>
 Strong written and verbal English skills
 </li>
 <li>
 CMS (e.g., WordPress) experience
 </li>
 <li>
 Active use of AI tools (e.g., ChatGPT) in the content production process
 </li>
 </ul>
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Develop and manage the company&rsquo;s end-to-end content strategy
 </li>
 <li>
 Plan monthly/quarterly content calendars
 </li>
 <li>
 Produce and optimize website, blog, social media, and campaign content
 </li>
 <li>
 Create SEO-focused content
 </li>
 <li>
 Collaborate with product, marketing, and sales teams to develop value proposition-driven content
 </li>
 <li>
 Prepare case studies, thought leadership, and long-form content
 </li>
 <li>
 Analyze content performance metrics and provide regular reporting
 </li>
 <li>
 Ensure brand consistency and content alignment across all channels
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 
 
 
 <ul>
 <li>
 A strategic role in a fast-growing, AI-driven technology company
 </li>
 <li>
 An agile environment where creative ideas are quickly implemented
 </li>
 <li>
 A young and dynamic team
 </li>
 <li>
 Hybrid / remote working flexibility
 </li>
 <li>
 Broad ownership and professional development opportunities
 </li>
 </ul>
 
 
 
 
 You can find detailed information about your rights under
 
 Law No. 6698 on the Protection of Personal Data (KVKK)
 
 at the following link: https://onenewone.com/kisisel-verilerin-islenmesi-hakkinda-aydinlatma-metni/
 
</div>

Content Lead

Voodoo

<div><h1 class="jobSectionHeader">About Voodoo</h1>
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
This position can be Paris-based or fully remote within CET +/-3h.<h1 class="jobSectionHeader"> 
Team</h1>
Our Gaming team is made up of hybrid-casual, casual and mid-core experts. Our 'Core' games team supports internal and external studios worldwide in creating, developing and launching new hit games, whilst our 'Live' games team focuses on delivering higher engagement on our existing and successful games.
Voodoo is creating a new Studio with a big mission: find the next best way to entertain the world by taking our best hits to a new level. You will join a small team that is growing, composed of veterans from the industry, where you will participate in every aspect of development.
The Studio is working on refreshing and expanding our top legacy games &ndash; such as Helix Jump, Flappy Dunk, and WoodTurning. These games have already achieved great success, and we're eager to build on that momentum to (i) deploy learnings to more portfolio games and (ii) obtain a moonshot outcome on 1 game this year; Paper.io2 &amp; Hole.io are good such past examples.<h1 class="jobSectionHeader">
Role</h1>
We are looking for an outstanding Technical Director with a strong understanding of both the hypercasual and casual mobile game markets to help the team deliver on robust game roadmaps at a fast pace. You will take an innovative approach to gameplay ideas/features and give them their own spin.<ul><li>
Engage in hands-on coding, creating innovative features played by millions of users</li><li>
Focus on balancing and core gameplay parameters/features to</li><li>
Manage the development cycle with support from teammates, identifying the engineering tasks and processes needed to execute the roadmap</li><li>
Partner with the General Manager in taking responsibility for technical team structure, recruitment and onboarding</li><li>
Guarantee the game is being built with high standards and solid coding practices, targeting long-term quality and a high development pace</li><li>
Monitor product health, working with the technical team to always increase product quality, making sure that issues are addressed on time.</li><li>
Deconstruct, analyze and adapt mobile game mechanics</li><li>
Work with product leadership on roadmap, rollouts and adoption</li><li>
Provide technical leadership for the team</li></ul>
With this role, you will have a strong impact on the company by contributing daily to important decisions with a senior, multidisciplinary team of passionate and talented people working on one of the most successful Voodoo games. Flesh out the details of a game's design, oversee its testing and revise the game in response to player feedback. Thanks to your creativity and your teamwork, let&rsquo;s entertain millions of people with our hit games.<h1 class="jobSectionHeader">
Profile</h1><ul><li>
A creative and hacker mindset</li><li>
Good sense of gameplay experience and special attention to details</li><li>
2+ years of experience as Technical Director or Technical Lead on games</li><li>
At least 6-7 years of professional experience on Unity or other game engines</li><li>
Successful track record in top-tier mobile games</li><li>
Familiar with optimization issues</li><li>
Fluent in English</li><li>
Comfortable with full-remote environment</li></ul><h1 class="jobSectionHeader">
Benefits</h1><ul><li>
Best-in-class compensation</li><li>
Other benefits according to the country you reside</li></ul></div>

Technical Director - Portfolio Games

PEARL

<div>Industry
Professional Services / Education
Work Arrangement
Fully Remote
Job Type
Full-Time
Work Schedule
9:00 AM &ndash; 5:00 PM London Time
Locations<ul><li>
Philippines</li><li>
LATAM (Mexico, Colombia, Brazil, Argentina)</li><li>
Other remote regions with strong English communication and EA/operations experience</li></ul>
About Pearl Talent
Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They&rsquo;re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we&rsquo;ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
Hear why we exist, what we believe in, and who we&rsquo;re building for: WATCH HERE
Why Work with Us? 
At Pearl, we&rsquo;re not just another recruiting firm&mdash;we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers.
About the Company
Our client is a premium professional education and events company serving insurance pricing professionals through specialized training programs, workshops, and industry events. Operating at the intersection of education, community, and operational excellence, the company empowers its members to navigate complex insurance challenges with confidence.
Role Overview
The Executive Assistant // Community Leader will serve as a trusted partner to leadership while also acting as the operational anchor for the client&rsquo;s member community and events. This role blends executive support, community management, and project coordination, making it ideal for a highly organized, proactive operator who thrives in fast-paced, detail-driven environments.
Your Impact<ul><li>
Ensure seamless executive operations that enable leadership to focus on strategic initiatives.</li><li>
Maintain and enhance member engagement, satisfaction, and retention through structured community operations.</li><li>
Deliver well-executed events, workshops, and training programs that support company growth objectives.</li><li>
Streamline workflows and internal processes to improve efficiency and operational excellence.</li><li>
Serve as a reliable point of contact for members, vendors, and internal teams, maintaining professionalism and accuracy across communications.</li></ul>
Core Responsibilities:
Executive Support
<ul><li>Draft, edit, and review executive communications, presentations, and reports.</li><li>
Manage the senior executive&rsquo;s calendar across multiple time zones.</li><li>
Coordinate meetings, agendas, and follow-ups with precision.</li><li>
Handle travel arrangements including accommodations and itineraries.</li><li>
Prepare materials and documentation to ensure executive readiness.</li></ul>
Community Leadership &amp; Member Operations
<ul><li>Maintain and manage the learning management system (WordPress + Learndash).</li><li>
Upload recordings, schedules, posts, and other member-facing content.</li><li>
Send communications to members and mailing lists via email and Mailchimp.</li><li>
Lead onboarding and member meetings using structured scripts while building rapport.</li><li>
Maintain accurate member records including payments, access, and renewal dates.</li></ul>
Event Coordination &amp; Project Management
<ul><li>Plan and execute training programs, workshops, and events end-to-end.</li><li>
Develop and maintain project plans, milestones, deliverables, and deadlines.</li><li>
Serve as the primary point of contact for vendors, clients, and event participants.</li><li>
Coordinate logistics, scheduling, and follow-ups to ensure high-quality execution.</li><li>
Collect post-event feedback and prepare timely reports.</li></ul>
Operational Efficiency &amp; Internal Coordination
<ul><li>Manage vendor and supplier relationships and related contracts.</li><li>
Maintain schedules and follow-up systems for vendors, members, and stakeholders.</li><li>
Identify and implement workflow improvements to enhance efficiency.</li><li>
Write and maintain SOPs and internal documentation.</li><li>
Support cross-functional coordination with marketing and client engagement teams.</li></ul> 
Requirements 
 
Key Requirements
Must-Haves (Required)<ul><li>
3&ndash;5+ years of experience as an Executive Assistant, Project Manager, Operations Associate, or similar role.</li><li>
Proven experience supporting senior leadership.</li><li>
Background in online community management or membership-based organizations.</li><li>
Proficiency with WordPress and LMS platforms such as Learndash.</li><li>
Exceptional organizational and time-management skills with strong attention to detail.</li><li>
Excellent written and verbal English communication skills.</li><li>
Ability to work independently and manage multiple priorities simultaneously.</li><li>
Bachelor&rsquo;s degree or equivalent professional experience.</li></ul>
Nice-to-Haves (Preferred)<ul><li>
Experience working with professional education, events, or training organizations.</li><li>
Familiarity with CRM platforms.</li><li>
Tech-savvy with the ability to adopt new tools quickly.</li><li>
Experience working remotely with distributed teams.</li></ul>
Tools Proficiency
Must-Haves (Required) 
Microsoft Office Suite, Google Workspace, WordPress, Learndash, Mailchimp, Zoom, Email, Notion, Asana, Trello.
Nice-to-Haves (Preferred) 
CRM platforms, Automation or workflow tools 
Benefits 
<ul><li><ul><li>
Competitive Salary: Based on experience and skills</li><li>
 Remote Work: Fully remote&mdash;work from anywhere</li><li>
 Performance Bonus: Based on data accuracy, reporting timeliness, and overall sales efficiency</li><li>
 Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting</li><li>
 Generous PTO: In accordance with company policy</li><li>
 Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees</li><li>
 Direct Mentorship: Guidance from international industry experts</li><li>
 Learning &amp; Development: Ongoing access to resources for professional growth</li><li>
 Global Networking: Connect with professionals worldwide</li></ul></li></ul>
Our Recruitment Process<ul><li>
Application
</li><li>Screening
</li><li>Skills Assessment
</li><li>Top-grading Interview
</li><li>Client Interview
</li><li>Job Offer
</li><li>Client Onboarding</li></ul>
Ready to Join Us?
If you&rsquo;re a highly organized professional who thrives in dynamic environments and values both precision and empathy, this role is for you. Join a mission-driven team building a cleaner, fairer energy future &mdash; one building at a time.</div>

Executive Assistant / Community Leader - A230

CMA CGM

ID: 575533
 
Location: 
Istanbul, TR
 
Key Account Management Specialist Turkey
 
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
 
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
 Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
 
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
 
Role & Responsibilities
 
Manage and develop a portfolio of key strategic customers, acting as their primary commercial contact.
 Build and execute customer‑specific account plans aligned with company commercial strategy and growth targets.
 Conduct regular business reviews (MBR/QBR), analyzing customer performance, volume trends, forecasts and profitability.
 Identify and drive upsell/cross‑sell opportunities across ocean freight, inland, intermodal and end‑to‑end logistics solutions.
 Ensure timely delivery of quotations, manage tenders (RFQ/RFI), and support contract negotiations.
 Collaborate closely with internal stakeholders (operations, pricing, CS, finance, logistics teams) to ensure service excellence.
 Monitor market dynamics, competitive activity and customer needs to support strategic decision making.
 Maintain CRM data accuracy and prepare reports for management on account status and growth opportunities.
 Support the commercial team in driving digital adoption (eBusiness tools, online booking, tracking, invoicing).
 Handle escalations proactively and ensure high customer satisfaction and retention.
 
Skills & Requirements
 
Bachelor’s degree in Business Administration, Economics, International Trade, Engineering, Logistics or related fields.
 Minimum 2 years of experience in key account management, sales, commercial roles or customer-facing roles (preferably in shipping, freight forwarding, logistics or transportation sectors).
 Strong understanding of supply chain, ocean freight, inland/intermodal solutions is a plus.
 Excellent communication, client relationship management and negotiation skills.
 Data‑driven mindset with strong analytical and reporting skills (Excel and CRM proficiency).
 High sense of ownership, problem‑solving and follow‑through capabilities.
 Ability to work collaboratively with cross‑functional teams in a fast‑paced international environment.
 Strong time‑management, prioritization and presentation skills.
 Fluency in written and spoken English (part of the interview will be conducted in English)
 
What we offer: 
Working in an agile, flexible, digital, and social culture
 Flexible working hours,
 Working 40 hours a week
 Hybrid working
 Birthday day off
 Breakfast: every Monday morning
 Happy hours
 Yearly bonus
 Transportation
 Health insurance (including family members)
 Life insurance
 Meal Allowance (Pluxee/Monthly)
 Employee Assistance Program
 
During the recruitment process, the personal data you provide in your CV is processed for purposes including contacting you, implementing human resources policies and procedures, managing candidate selection and placement processes, conducting reference checks, and ensuring security. For more detailed information about how your data is processed, please refer to our Employee Candidate Privacy Notice.
 
We have zero tolerance for inequality and are deeply committed to fostering Diversity, Equity, and Inclusion (DE&I) at every level of our organization. As HR and business partners, we actively drive and support initiatives that build a more inclusive and equitable workplace for all.
 
Come along on CMA CGM’s adventure !

Key Account Management Specialist Turkey

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