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hr specialist

IKEA

<div>
 
 
 WHO YOU ARE
 
 
 
 
 
 
 To succeed in the position as a People Services Senior Specialist (PA) you must have minimum 4+ years advanced HR and personal administration knowledge. You also have knowledge in HR related tax, legal, pay the co-worker process and good computer skills especially Microsoft Office.
 
 
 You are also competent working alone on assigned tasks. You can express your own ideas and yet be fair to other groups. You can listen, thinks and acts independently. You are willing to take on responsibility and challenges and can be counted on when times are tough. You are focuses on daily tasks and follows established processes in detailed steps ensuring operational accuracy. You show patience and determination to explore problems in detail to find the route cause and resolve accurately.
 
 You can identify problems quickly and takes action to solve them. You can learn from solved problems, and setup steps or controls to avoid recurrence. You think &ldquo;out of the box&rdquo; and provides ideas for continuous improvement. You have a good communication and listening skill.
 
 
 You are a co-operative team player and works for the common goal. You can quickly find common ground and solve problems for the good of all. You can prepare presentation material and arrange relevant resources and documents. You manage &amp; improves KPI&rsquo;s and resources with &ldquo;end to end&rsquo; thinking. You have ability to manage projects /project teams to deliver project goals. You can be counted on to exceed goals successfully.
 
 
 You know what co-workers wants from a career and actively works toward achieving it. You work on deploying. strengths and compensating for weakness and limitations. You know your strengths and weaknesses. You have good knowledge about IKEA HR system landscape.
 
 
 This role is situated within Bangalore and will report directly to the GBO People Services Team Leader or GBO People Services Manager for India. Also, this role requires to work in 11 am to 8pm shift timing to support US Customers.
 
 
 
 
 
 
 A DAY IN YOUR LIFE WITH US
 
 
 
 
 
 
 The PA (Personnel Administration) team are responsible for end&ndash;to-end administration processes for coworkers, line managers and HR business units for US country. This requires accurate recording and maintenance of all coworkers&rsquo; personal details including preparation of employment contracts and terminations; recording contact information; banking details; pension details and other confidential information. PA team also provide standard reports for internal and external monitoring purposes
 
 You will be responsible for:
 
 &bull;	Undertake responsibility in your area of competence to deliver high-professional, accurate, timely, compliant and consistent services according to KPIs and SLAs
 
 &bull;	Provide support to local P&amp;C units in all Personnel Administration and Payroll related topics
 
 &bull;	Monitor the quality of services in your area of responsibility and partner with other internal and external departments and HR locations to improve customer satisfaction
 
 &bull;	Ensure that Personnel Administration / Payroll processes are in line with global processes/directions, legal and taxation standards, country specific requirements and comply with legislative obligations and internal auditing requirements
 
 &bull;	Entering payroll and personal data into Success Factors/Other HR Systems according to the documents received on time, and according to the procedures
 
 &bull;	Produce corresponding documents according to service level agreements
 
 &bull;	Accept and perform additional tasks delegated by team leader.
 
 
 
 
 
 
 ABOUT THIS WORK AREA
 
 
 
 
 
 
 Global Business Operation (GBO) is a function within the IKEA Group of companies. We work with transactional services in the field of Finance and HR. We deliver our services through our regional hubs, located in Poznan, Shanghai, Bangalore and Baltimore. To provide professional, service minded, support to the core business &ndash; that&rsquo;s our business! To secure best practice, efficient end-to-end HR administration processes from the co-worker, line manager &amp; HR unit to GBO for service delivery. Working together to achieve IKEA performance goals by freeing the business to focus on the core objectives.
 
</div>

People Services Specialist

Stripe

<div>
 Who we are
 
 
 
 About Stripe
 
 
 
 Stripe is a financial infrastructure platform for businesses. Millions of companies&mdash;from the world&rsquo;s largest enterprises to the most ambitious startups&mdash;use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone&rsquo;s reach while doing the most important work of your career.
 
 
 
 About The Team
 
 
 
 One of the key drivers to our success is an exceptional emphasis on our people. We believe that our competitive advantage lies in our talent and that we can build a sustainable advantage by enabling individuals and teams to contribute their full potential. The People Specialist team helps to drive those efforts across our Tech, Core, and Business Orgs. This includes supporting our leaders and managers through scale, creating an environment where Stripes of all backgrounds can thrive, aligning our business strategy with our people strategy, using data to develop best practices from 1st principles.
 
 
 What you&rsquo;ll do
 
 
 As a People Specialist, you&rsquo;ll help make Stripe a great place to work and grow. You&rsquo;ll work with business leaders, managers, and employees across Stripe to strategize and implement systems, processes, and programs to help people succeed.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Partner with and advise front line managers on all things people-related, including performance management and coaching, career development, employee relations, leveling and team effectiveness with a strong focus on belonging and inclusivity
 </li>
 <li>
 Advise and consult front line management on Stripe People policies and best practices, in collaboration with fellow People team members and counsel as necessary
 </li>
 <li>
 Partner directly with People Partners (HRBPs), managers, and leaders on wider organizational strategy and initiatives, including reorganizations
 </li>
 <li>
 Facilitate smooth roll out of key People programs, including front line manager support for performance review cycles, compensation cycles, employee engagement surveys and ad hoc programs
 </li>
 <li>
 Analyze and present on organizational health trends and insights to managers and leaders; manage tracking and reporting of some key people data to inform team strategy
 </li>
 <li>
 Ensure excellent employee experience through key life cycle stages including the departure processes
 </li>
 <li>
 Work with legal counsel and external consultants to help ensure Stripe&rsquo;s compliance with local labor regulations
 
 
 
 </li>
 </ul>
 Who you are
 
 
 We&rsquo;re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
 
 
 
 Minimum Requirements
 
 
 
 <ul>
 <li>
 Minimum of 3-5 years of HR experience; at least 1 year in a client facing HR role (e.g. HR Business Partner, Employee Relations partner)
 </li>
 <li>
 Experience partnering directly with managers on performance management, manager coaching, employee relations, team health, and team culture
 </li>
 <li>
 Strong analytical and problem-solving skills demonstrated through success diagnosing problems using data, reasoning clearly and determining viable solutions, and remaining flexible in those solutions&rsquo; implementation
 </li>
 <li>
 Experience utilizing company policies and practices to determine appropriate recommendations for action
 </li>
 <li>
 Exceptional communication skills, both written and verbal
 </li>
 <li>
 Strong working knowledge of employment legislation and practices in one or more APAC countries (preferred locations include India, Singapore, and Australia)
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience working in a fast paced, growing environment, preferably in a technology company or a large scale organization
 </li>
 <li>
 Project management skills, with an ability to design and execute clear processes while successfully engaging peers and stakeholders to deliver work on schedule
 </li>
 <li>
 Proven ability to identify areas for improvement and escalate recurring themes to key decision makers when needed
 
 
 
 </li>
 </ul>
 In-office expectations
 
 
 Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.
 
 
 Pay and benefits
 
 
 Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally.
</div>

People Specialist, APAC

HR Executive

JBPCO India

<div>
 
 Company Overview
 
 
 
 
 JB Poindexter (India) Private Limited
 
 is a subsidiary of
 
 J.B. Poindexter &amp; Co., Inc.
 
 a privately held diversified manufacturing company forecasting $2.4B in annual revenue and 8,000 team members in 2024. The eight operating subsidiaries, covering over 50 locations, are engaged in the production of commercial truck bodies, step-vans, utility trucks, funeral coaches, limousines, pickup truck bed enclosures, precision machining, and expandable foam plastic packaging. For more information, visit www.jbpoindexter.com
 
 
 
 JB Poindexter (India) Private Limited
 
 is the captive shared services unit of the
 
 J.B. Poindexter &amp; Co., Inc.
 
 The company, wholly owned by J. B. Poindexter &amp; Co., Inc. &amp; is headquartered in Houston, Texas, USA.
 
 
 
 Position Overview
 
 
 
 The ideal candidate will have a broad knowledge of Human Resources as well as general administrative responsibilities. This position would need to ensure the end-to-end running of HR projects and operations.
 
 
 
 Primary Duties &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Respond to internal and external HR related inquiries or requests and provide assistance accordingly.
 </li>
 <li>
 Maintain records of personnel-related data (payroll, personal information, leaves, turnover rates etc.) in database and ensure all employment and compliance requirements are met.
 </li>
 <li>
 Liaise with other departments or functions (payroll, insurance, other benefits etc.)
 </li>
 <li>
 Support the recruitment/hiring process by preparing final offer proposal, documentation, background verification, offer roll out, follow up and onboarding.
 </li>
 <li>
 Responsible for employee onboarding with documentation, new hire addition in Dayforce, Buddy assignments, employment agreements, ID, Access card and new joiners kit etc.
 </li>
 <li>
 Assist supervisors in performance management procedures.
 </li>
 <li>
 Schedule employee orientation, team/skip meetings, employee connects, coordinate HR events etc.
 </li>
 <li>
 Coordinate training sessions and seminars.
 </li>
 <li>
 Perform orientations, onboarding, and update Dayforce records for new hires.
 </li>
 <li>
 Produce and submit reports on general HR activity.
 </li>
 <li>
 Assist in ad-hoc HR projects, like collection of employee feedback.
 </li>
 <li>
 Provide coordination and support for filing Visa applications, DS-160 forms, embassy interviews, flight booking etc.
 </li>
 <li>
 Manage exit formalities and updates required in Dayforce and other databases as required.
 </li>
 <li>
 Support other functions as assigned.
 </li>
 <li>
 Any other HR Coordination as required.
 
 
 </li>
 </ul>
 
 Education And Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree.
 </li>
 <li>
 1 - 3 years of relevant experience as HR Coordinator.
 </li>
 <li>
 Should be ready to work from the office, 5 days a week.
 </li>
 <li>
 Should be flexible to work in US timings.
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 Strong analytic, problem solving, consultancy and written and verbal communication skills.
 </li>
 <li>
 Ability to prioritize multiple tasks and deadlines in a fast-paced environment.
 </li>
 <li>
 Advanced knowledge of Excel (pivot tables, VLOOKUP and other advanced Excel functions and formulas).
 </li>
 <li>
 Ability to work independently and under minimal supervision.
 </li>
 <li>
 Ability to maintain confidentiality information and professional demeanour under pressure.
 
 
 </li>
 </ul>
 
 Code Of Ethics
 
 
 
 
 JB Poindexter (India) Private Limited
 
 , requires the highest standard of ethics in all business dealings, with customers, suppliers, advisors, employees, and authorities. This position shall actively ensure that his/her own activities and those of all employees within the project meet this obligation. JBPCO critical standards and procedures related to expected conduct are detailed on the company website. This position is expected to be familiar with these policies and ensure that they are implemented in all areas of control
</div>

HR Coordinator

Navi

<div>
 
 
 
 About the Team
 
 
 
 
 The Human Resources and People Strategy team at Navi manages the entire employee lifecycle, from talent acquisition and HR operations to employee engagement and development. They partner closely with both tech and non-tech business teams to design and implement strategies that attract, retain, and develop top talent, ensuring a thriving, high-performance organizational culture.
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 We are looking for an experienced HR Operations Specialist to join our team at Navi. This role is at the heart of our people function, responsible for ensuring the smooth execution of HR processes, providing first-line support for employee queries, managing HR systems, and driving process excellence. You will also own employee benefits administration, reporting, and dashboards, while collaborating closely with HR partners and stakeholders to enhance the employee experience.
 
 
 
 
 
 
 
 
 
 
 What We Expect From You
 
 
 
 
 ● Manage and own the BGV process, ensure smooth execution, conduct periodic audits, and maintain compliance.
 
 
 ● Oversee the management and maintenance of the HRMS, ensuring data accuracy, seamless functioning, and optimization.
 
 
 ● Conduct regular HR Ops audits to ensure accuracy, compliance, and risk mitigation.
 
 
 ● Evaluate existing HR processes, identify opportunities for automation/streamlining, and implement best practices.
 
 
 ● Administer employee benefits programs at Navi, liaising with vendors, ensuring smooth operations, and resolving employee queries.
 
 
 ● Build and maintain HR dashboards, and generate regular reports to provide insights to stakeholders and leadership.
 
 
 ● Coordinate extensively with employees, managers, corporate teams, and vendors to ensure efficient process delivery.
 
 
 ● Work closely with HR partners to strengthen employee experience initiatives.
 
 
 ● Provide recommendations backed by HR data and analytics to support strategic decision-making.
 
 
 
 
 
 
 
 
 
 Must Haves
 
 
 
 
 ● 1 to 2 years of HR experience and Master&rsquo;s degree/PGDM in HR.
 
 
 ● Experience in working on HRMS system (Darwinbox preferred);
 
 
 ● Passionate about creating an amazing employee experience;
 
 
 ● Excellent verbal, written communication and people skills;
 
 
 ● Self directed, the ability to complete work in a timely manner without active supervision is paramount but similarly important is knowing when to ask for help;
 
 
 ● Ability to learn and adapt systems quickly.
 
 
 ● High energy with the ability to organize / prioritize workload.
 
 
 ● Flexible, adaptable and excellent problem solving and decision making abilities, with a high level of attention to detail and accuracy.
 
 
 ● Proficiency in MS Office Suite and Google Sheets is a must.
 
 
 
 
 
 
 
 Inside Navi
 
 
 
 
 We are on a mission to make finance simple, accessible and affordable for a billion Indians. Guided by a strong customer-first approach, we are building tech-first solutions that work at scale. Our offerings include a range of financial products and services across Loans, Insurance, Mutual Funds, Digital Gold and UPI.
 
 
 Founded by
 
 Sachin Bansal &amp; Ankit Agarwal
 
 in 2018, we are one of India&rsquo;s fastest-growing financial services organisations. But we&rsquo;re just getting started!
 
 
 
 
 
 
 
 Our Culture
 
 
 
 
 At Navi, we&rsquo;re a place where ambition meets opportunity and ideas turn into impact quickly. We empower people with high ownership from the start, encouraging them to solve meaningful problems and build with excellence. Teams here work in an environment that values speed, collaboration and craftsmanship, while celebrating learning, growth and shared wins along the way. Whether you&rsquo;re shaping the future of fintech products or driving innovation behind the scenes, life at Navi means being part of a high-energy, talent-driven workplace where your contributions truly make a difference.
 
 
 
 
 
 
 We&rsquo;re guided by our own operating system - The Navi OS - a set of principles that shape how we work and win together. You can explore them at
 
 navi.com/our-values
 
 to see what drives us every day.
 
 
 
 
 
 
 If this feels like you, Navi is the place to grow, thrive and make a real impact.
 
</div>

Associate Manager - HR Operations

MillerKnoll

<div>
 
 Why join us?
 
 
 
 Our purpose is to design for the good of humankind. It&rsquo;s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
 
 
 
 Job Description
 
 
 
 Job title -HR Business Partner
 
 
 Department - Global HR
 
 
 Location - IBU, India
 
 
 
 Job Summary
 
 
 
 An HR Business Partner is responsible for delivering on our company&rsquo;s strategy by building, retaining, and developing world-class talent across MillerKnoll&rsquo;s IBU teams. You will play an important role in building and fostering our growth and high-performance culture across diverse employee populations. Your role will be to act as a business partner to the employees and leaders by understanding their unique needs and business objectives and providing advice on human resource programs and practices in support of those objectives. You will be working with around 250 employees in IBU, India. This is an exciting opportunity to join a people focused growing business whilst also being a part of MillerKnoll global HR team.
 
 
 
 Why Join Us?
 
 
 
 Our purpose is to design for the good of humankind. It&rsquo;s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll Group means being a part of something larger than your work team. We create places where people love to be, places that reflect who they are, places that truly matter to people. And our success allows the MillerKnoll Group to support causes that align with our values, so we can help create a more equitable and sustainable future for all.
 
 
 
 Inside the Job
 
 
 
 Your day-to-day work will involve:
 
 
 <ul>
 <li>
 The incumbent will be partnering with the Technology team with 250+ people
 </li>
 <li>
 Being a trusted partner and advisor to leaders
 </li>
 <li>
 Translating business goals into actionable people strategies for one or more teams
 </li>
 <li>
 Build and develop talent retention, attraction, and development stratergies in a fast pace.
 </li>
 <li>
 Manage employee grievances and engagement initiatives to to foster a culture of continuous improvement
 </li>
 <li>
 Partner with HR operations to ensure smooth employee lifecycle processes and consistent application of HR policies.
 </li>
 <li>
 Support leaders to manage exits, disciplinaries, investigations and other employee relations situations
 </li>
 <li>
 Learning and development &ndash; coach and support leaders and coordinate to identify the training need and work with talent team to provide development solutions.
 </li>
 <li>
 Partners closely with the rest of the global HR team to support cross group projects and leverage specialist functions as appropriate. Ensure smooth implementation of those projects locally
 </li>
 <li>
 Work with the leaders to facilitate high levels of employee engagement and increased employee retention, advocate MillerKnoll Culture
 </li>
 <li>
 Performs additional responsibilities as requested to achieve business objectives.
 
 
 </li>
 </ul>
 
 Company Requirements
 
 
 
 Health &amp; Safety; ensure that safe working practices are followed. Attend safety briefings, as requested. Take responsibility for your own, employees, contractors and visitor safety
 
 
 Compliance; ensure compliance with business systems, processes, certification schemes, regulations and legislation relevant to the scope of your role. Support internal quality controls and audits to demonstrate compliance.
 
 
 
 What You Bring
 
 
 
 Needed skills and experience for this role include:
 
 
 <ul>
 <li>
 Master&rsquo;s degree in human resources, Business Administration, or related field
 </li>
 <li>
 A minimum of 7 years of relevant work experience in Business partnering; experience with multinational corporations (MNCs) is preferred
 </li>
 <li>
 7 years progressive responsibility in a professional HR role with a proven track record of positive interaction with both leaders and employees
 </li>
 <li>
 Strong knowledge of Indian labor laws and global HR practices
 </li>
 <li>
 Experience with Human Resources Information Systems (HRIS) is a plus
 </li>
 <li>
 Demonstrated expertise in retention and employee grievance management
 </li>
 <li>
 Demonstrated experience in some or all of the other HR functions such as employee development, onboarding, employee relations
 </li>
 <li>
 Energy and drive to be part of a successful and growing business &ndash; able to consider the wider business context alongside the HR matters
 </li>
 <li>
 Able to work independently and take ownership as well as working as part of a broader global team
 </li>
 <li>
 The ability to analyze data with commitment to data accuracy
 </li>
 <li>
 Excellent interpersonal skills with a strong ability to work independently and collaboratively as a team player. self-motivated and driven to achieve goals.
 </li>
 <li>
 Ability to act as a highly effective negotiator with strong persuasion abilities and customer service skills while exhibiting an approachable work style, working exceptionally well with and respecting individuals at all levels of the organization.
 </li>
 <li>
 Ability to manage projects successfully through application of strong business acumen.
 </li>
 <li>
 Demonstrated ability to handle complex HR issues with tact, diplomacy, and confidentiality
 
 
 </li>
 </ul>
 
 Who We Hire
 
 
 
 Simply put, we hire everyone. Miller Knoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We&rsquo;re committed to equal opportunity employment, including veterans and people with disabilities.
 
 
 
 Who We Hire?
 
 
 
 Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We&rsquo;re committed to equal opportunity employment, including veterans and people with disabilities.
 
 
 MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.
</div>

HR Business Partner

Okta

<div>
 
 Get to know Okta
 
 
 
 Okta is The World&rsquo;s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.
 
 
 At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we&rsquo;re looking for lifelong learners and people who can make us better with their unique experiences.
 
 
 Join our team! We&rsquo;re building a world where Identity belongs to you.
 
 
 Okta is seeking a highly skilled and experienced
 
 People Operations Specialist
 
 to drive continuous improvement and process optimization within our Shared Services organization. This role combines deep process excellence expertise with strong technical skills in
 
 ServiceNow, self-service portal design, and AI chatbot integration
 
 . You will lead initiatives to enhance service delivery, drive automation, and enable data-driven decision-making across Shared Services.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 
 ServiceNow Process Management &amp; Analytics
 
 
 
 <ul>
 <li>
 Design and develop self-service portal on ServiceNow, enabling intuitive access to services and information (include knowledge management)
 </li>
 <li>
 Lead the integration of AI-powered chatbots within the portal to facilitate intelligent case routing, knowledge retrieval, and user support.
 </li>
 <li>
 Design and build ServiceNow process workflows and analyze workflows to streamline operations, reduce handoffs, and improve service levels across HR
 </li>
 <li>
 Design and build SNOW dashboards, and performance analytics to track KPIs, SLAs, and service trends.
 </li>
 <li>
 Ensure ServiceNow internal process documentation is up to date and aligned with business needs.
 
 
 </li>
 </ul>
 
 Process Excellence &amp; Continuous Improvement
 
 
 
 <ul>
 <li>
 Analyze existing workflows and identify opportunities to streamline operations, reduce cycle times, and improve service quality.
 </li>
 <li>
 Establish and promote standardized best practices, process governance, and cross-functional collaboration.
 </li>
 <li>
 Partner with functional teams (HR, Finance, IT, etc.) to develop and implement best-in-class processes and governance.
 
 
 </li>
 </ul>
 
 Stakeholder Collaboration &amp; Change Management
 
 
 
 <ul>
 <li>
 Engage with business stakeholders to define requirements for digital self-service capabilities and enhanced customer experiences.
 </li>
 <li>
 Drive adoption of new tools and processes through effective change management, training, and communication strategies.
 </li>
 <li>
 Act as a liaison between Shared Services, IT, and external vendors for ServiceNow and chatbot enhancements.
 
 
 </li>
 </ul>
 
 Governance, Compliance &amp; Knowledge Management
 
 
 
 <ul>
 <li>
 Ensure all process and service documentation is maintained and aligned with compliance requirements.
 </li>
 <li>
 Champion knowledge management by enabling content curation, lifecycle management, and chatbot integration for easy access to FAQs and SOPs.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Bring To The Role
 
 
 
 
 Education: Bachelor's degree in Business, Engineering, Information Systems, or related field (Master&rsquo;s preferred).
 
 
 
 
 Experience: 8+ years of experience in Shared Services, Process Improvement, or Business Operations with at least 2 years in a leadership or senior specialist role. [or 6+ years with a Master&rsquo;s degree]
 
 
 
 
 Technical Skills:
 
 
 
 <ul>
 <li>
 Deep hands-on experience with ServiceNow (e.g., HRSD, ITSM) including portal design and workflow configuration.
 </li>
 <li>
 Demonstrated experience in designing AI-powered self-service portals and integrating chatbots (e.g., ServiceNow Virtual Agent, or third-party tools).
 </li>
 <li>
 Familiarity with natural language processing (NLP) concepts and chatbot training methodologies.
 </li>
 <li>
 Proficiency in data visualization and reporting tools such as ServiceNow Performance Analytics.
 
 
 </li>
 </ul>
 
 Soft Skills: Strong analytical and problem-solving skills, excellent communication and stakeholder management abilities, and a high degree of organizational acumen.
 
 
 
 
 Key Competencies:
 
 
 
 <ul>
 <li>
 Strategic and Operational Thinking
 </li>
 <li>
 Process Optimization &amp; Automation
 </li>
 <li>
 Change Leadership
 </li>
 <li>
 Data-Driven Decision Making
 </li>
 <li>
 Cross-Functional Collaboration
 
 
 </li>
 </ul>
 P23042
 
 
 
 What you can look forward to as a Full-Time Okta employee!
 
 
 
 <ul>
 <li>
 Amazing Benefits
 </li>
 <li>
 Making Social Impact
 </li>
 <li>
 Developing Talent and Fostering Connection + Community at Okta
 
 
 </li>
 </ul>
 Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.
 
 
 Some roles may require travel to one of our office locations for in-person onboarding.
 
 
 Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
 
 
 If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
 
 
 Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
 
 
</div>

People Operations Specialist (Bengaluru)

Explore 74+ Hr specialist in Mangaluru this October. Find roles across top companies and apply now to boost your career.