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head of human resources

human resources executive

Hilton

<div>
 A Human Resources Officer is responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience while assisting with employee relations.
 
 
 
 What will I be doing?
 
 
 
 As a Human Resources Officer, you are responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience. A Human Resources Officer will also be required to manage succession planning and employee relations. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Support and advise Managers on proper policies and procedures
 </li>
 <li>
 Manage succession planning with senior managers during the bi-annual appraisal process
 </li>
 <li>
 Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
 </li>
 <li>
 Ensure absence monitoring is in line with company guidelines
 </li>
 <li>
 Maintain online personnel system, payroll system, and monthly reporting
 </li>
 <li>
 Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
 </li>
 <li>
 Assist in determining departmental training requirements
 </li>
 <li>
 Ensure completion of training for hotel security, fire regulations and other health and safety legislation
 </li>
 <li>
 Assist in the organisation of Team Member social events
 </li>
 <li>
 Work with local organisations and schools to promote the hospitality industry
 </li>
 <li>
 Promote and endorse staff benefits
 </li>
 <li>
 Assist and resolve team member and management queries
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Human Resources Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in Human Resources Officer or equivalent role
 </li>
 <li>
 Positive attitude
 </li>
 <li>
 Good communication and people skills
 </li>
 <li>
 Committed to delivering a high level of customer service, both internally and externally
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Ability to work on their own or in teams
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 CIPD qualified or working towards qualification, or equivalent
 </li>
 <li>
 Knowledge of hospitality
 </li>
 <li>
 Good knowledge of employment law and employee relations
 </li>
 <li>
 IT proficiency
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Conrad Pune
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Conrad Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Human Resources
</div>

Human Resources Executive

Crestline Maritime Pvt Ltd

<div>
 
 
 HSSEQ System conformance onboard &amp; in office.
 
 
 
 
 
 <ul>
 <li>
 Conduct regular HSSEQ System conformance training &amp; familiarization for Office &amp; Ship staff. Onboard implementation of the HSSEQ System for new vessels
 </li>
 <li>
 Facilitate HSSEQ Responsibilities for Vessel Take overs / Hand overs
 </li>
 <li>
 HSSEQ Management Software maintenance, training for Office &amp; Shipboard personnel,
 </li>
 <li>
 Document Management
 </li>
 <li>
 Evaluate, analyze maintain Document / Manual revisions.
 </li>
 <li>
 Uploading of HSSEQ Manual / MLC Manual / HSSEQ Circulars &amp; other documents on various platforms such as Shared drives etc
 </li>
 <li>
 Maintenance and Revisions of ASL HSSEQ System.
 </li>
 <li>
 Monitoring New / Upcoming Legal Requirements &amp; Regulations from IMO / Flag States &amp; International Maritime Associations (PSC - MOU etc.)
 </li>
 <li>
 Evaluating, Tabulating, Implementing Action plans for Legal Requirements &amp; Regulations
 </li>
 <li>
 Experience Feedback / HSSEQ Circulars
 </li>
 <li>
 Create &amp; disseminate experience feedback as noted from Fleet or Third party shared data.
 </li>
 <li>
 Create &amp; disseminate HSSEQ Circulars as required for Implementation of new legal / HSE / Other requirements.
 </li>
 <li>
 Create &amp; disseminate Safety / Navigation &amp; Technical Alerts
 </li>
 </ul>
 
 
 
 
 
 Audits &amp; Inspections
 
 
 
 
 
 <ul>
 <li>
 Member of the Internal / Third party Marine &amp; HSSEQ audit team
 </li>
 <li>
 Assist in coordinating, arranging and timely follow up Internal &amp; External SMC / ISPS &amp; MLC Audits
 </li>
 <li>
 Conducting Shipboard and Office Internal HSSEQ audits
 </li>
 <li>
 Preparation and Participation in the Crestline Office Document of compliance, ISO 9001,14001,45001, TMSA and other such Audits / Inspections. Monitor on timely close out of Nonconformances &amp; Observations by relevant stake holders.
 </li>
 <li>
 Preparation, arrangement and conduct of Shipboard ISM / ISPS &amp; ISO 9001, 14001 and 45001 Audits
 </li>
 <li>
 Study &amp; Analyze Port State Inspections, ISM / ISPS / MLC Audit (Internal &amp; External) Reports. Evaluate &amp; Advice the fleet with regards to the Focal areas of concern.
 </li>
 <li>
 Maintain KPI Target for Port State Inspections, ISM / ISPS / MLC Audit (Internal &amp; External) &amp; Action plan for achievement of same across the Fleet
 </li>
 <li>
 Collate Flag State / Port State Circulars and disseminate to the assigned vessels
 </li>
 <li>
 Assist in monitoring Flag State / PSC MOU and other regulatory requirements and evaluate consequences and actions if necessary, Emergency &amp; Crisis Management
 </li>
 <li>
 Maintain Emergency &amp; Crisis management contact list for shipboard marine pollution emergency plans for oil (SOPEP) and/or noxious liquid substances (SMPEP)
 </li>
 <li>
 Maintain Emergency &amp; Crisis management contact list for Crestline &amp; Associated Third parties e.g. Media Consultant / Lawyers / salvage / Medical etc.
 </li>
 <li>
 HSSEQ monitoring in relation to Safety, Health &amp; Environment related records such as Drill /Exercises, recycling records, Accident-incident reports, investigation and analysis and corrective actions records etc.
 </li>
 <li>
 Report Failures and Review corrective actions from investigation and analysis of accidents, marine casualties and near misses
 </li>
 </ul>
 
 
 
 
 
 HSSEQ System / Performance Review
 
 
 
 
 
 <ul>
 <li>
 Maintaining &amp; Monitoring the HSSEQ Key Performance indicators (HSE reports) as required by vessel owners and other parties
 </li>
 <li>
 Periodical management review of Crestline&rsquo;s HSSEQ system, record findings from the reviews and propose actions if necessary.
 </li>
 <li>
 Quarterly Management Review - participate in periodical management review of Vessel HSSEQ system, record findings from the reviews and propose actions if necessary
 </li>
 <li>
 Prepare tender documents as required by client&rsquo;s / Oil majors / Flag
 </li>
 <li>
 Assist HSSEQ manager to review, maintain and update TMSA in line with current industry&rsquo;s best practice
 </li>
 <li>
 Responsible for preparation, planning and follow-up for DOC, ISO and other office audits
 </li>
 </ul>
 
 
 
 
 
 Risk Assessments
 
 
 
 
 
 <ul>
 <li>
 Carry out Office Risk Assessments. Implement &amp; Document Risk Mitigation measures implemented
 </li>
 <li>
 Review, evaluate, revise &amp; document Risk Assessments carried out by Vessels.
 </li>
 <li>
 HSE Campaign Management
 </li>
 <li>
 Create &amp; disseminate HSE Campaigns to the Fleet
 </li>
 <li>
 Evaluate, Analyze Trend HSE Feedback
 </li>
 </ul>
 
 
 
 
 
 HSE Plan / Drills &amp; Training Management
 
 
 
 
 
 <ul>
 <li>
 Assist to create &amp; Implement HSE Plans for the Company / Fleet
 </li>
 <li>
 Conduct onboard &amp; Office HSE Training such as Incident Investigation, Risk Assessment, Permit to Work Systems
 </li>
 <li>
 Evaluate the Company &amp; Fleet for HSE Plan / Drills &amp; Training compliance
 </li>
 </ul>
 
 
 
 
 
 Requirement:
 
 
 
 
 
 <ul>
 <li>
 Diploma holder in related field/discipline
 </li>
 <li>
 Self-motivated individual with a minimum 3-year experience in marine industries is a MUST
 </li>
 <li>
 Possess initiative and able to multi-task
 </li>
 <li>
 Tech Savvy, adaptable to working with ERP
 </li>
 </ul>
 
 
</div>

HSSEQ Executive (Based in Pune)

MetLife

<div>
 
 Requirements
 
 
 
 
 Description and Requirements
 
 
 
 The MetLife Corporate Technology (CT) organization is evolving to enable MetLife&rsquo;s New Frontier strategy. With a strong vision in place, we are a global function focused on driving digital technology strategies for key corporate functions within MetLife including, Finance, Actuarial, Reinsurance, Legal, Human Resources, Employee Experience, Risk, Treasury, Audit and Compliance. In partnership with our business leaders, we develop and deliver seamless technology experiences to our employees across the entire employee lifecycle. Our vision and mission is to create innovative, transformative and contemporary technology solutions to empower our leaders and employees so they can focus on what matters most, our customers. We are technologists with strong business acumen focused on developing our talent to continually transform and innovate.
 
 
 As part of Tech Talent Transformation (T3) agenda, MetLife is establishing a Technology Center in India. This technology center will perform as an integrated organization between onshore, offshore, and strategic vendor partners in an Agile delivery model.
 
 
 We are seeking a highly skilled hands-on delivery engineer who is responsible for partnering with Internal Audit Leaders, third party vendors and IT Executives to lead global transformation projects with the goal of attracting, developing and retaining talent across the organization. This position will be a part of a fast-paced IT team leveraging technology expertise that spans across Java, REACT, Python, Azure and AI.
 
 
 He/she should be a strategic thinker, an effective communicator, and an expert in technological development.
 
 
 Key Relationships
 
 
 Internal Stake Holder &ndash; Corporate Technology Control Functions Leader, Control Functions Leadership team, India Corporate Technology AVP, and Business process Owners for Internal Audit
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Stakeholder Management - Managing key business stakeholders to deliver required technology capabilities to support the digital transformation agenda. Driving prioritization of the product backlog. This includes managing key vendors providing the resources, SaaS &amp; other capabilities.
 </li>
 <li>
 Technology Implementation &ndash; Implement and support projects on Internal Audit Technology platforms, specifically Azure Cloud.
 </li>
 <li>
 Ways of Working &ndash; Adoption of the Agile ways of working in the software delivery lifecycle.
 </li>
 <li>
 E2E Software Lifecycle Management (Architecture, Design, Development, Testing &amp; Production)
 </li>
 <li>
 Evaluate/Implement technical solutions supporting Internal Audit and SAAS based solutions, talent development, performance management, and workforce analytic
 </li>
 <li>
 Work with Functional Experts to translate user requirements into Technical Specifications
 </li>
 <li>
 Partner with internal business process owners, technical team members, and senior management throughout the project life cycle
 </li>
 <li>
 Act as the intermediary to facilitate a clear understanding among all parties about business assumptions and requirements, design, technical, testing, and production migration requirements
 </li>
 <li>
 Drive the resolution and troubleshooting of issues during development and post- production support.
 </li>
 <li>
 Responsible to Support Day-to-day business enhancements
 
 
 
 </li>
 </ul>
 Education :-
 
 
 <ul>
 <li>
 A Bachelors/master's degree in computer science or equivalent Engineering degree.
 </li>
 <li>
 Bachelor's degree in computer science, Information Systems or related field
 
 
 
 </li>
 </ul>
 
 About MetLife
 
 
 
 Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World&rsquo;s 25 Best Workplaces&trade;, MetLife, through its subsidiaries and affiliates, is one of the world&rsquo;s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
 
 
 Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we&rsquo;re inspired to transform the next century in financial services. At MetLife, it&rsquo;s #AllTogetherPossible . Join us!
</div>

Jr. Software Platform Engineer

Sakon

<div>
 
 
 
 Role Overview/Your Impact
 
 
 
 
 The Lead Analyst will serve as a for financial analytics services using enterprise customer telecom expense management (TEM) solutions. The Wireless team is responsible for analyzing US telecommunication costs using TEM software applications and working closely with Sakon customers based in the United States. Important metrics include process design, customer engagement and relationship management, customer satisfaction and SLAS compliance, inventory management. The Lead Analyst will be accountable for the performance, quality, resource planning, and meeting/exceeding contractual service level agreements (SLAs). The Lead Analyst will have overall accountability for the transition of new end user customers to GSG service delivery.
 
 
 &bull;Be the Lead Analyst for various US based and international clients to manage their telecom spend and processes using GSG Mobile Manager Software.
 
 
 &bull;Use GSG proprietary tools and software's to perform various analytical and reporting functions. Be the MPOC (Main point of contact) for US based customers. Participate in meetings and conference calls to facilitate client and internal communications.
 
 
 &bull;Assist in implementation of new customers.
 
 
 &bull;Prepare Project Plan and estimated turnaround
 
 
 &bull;Perform audit or analysis relating to cost control and all related activities
 
 
 &bull;Procure project related information from Client, Vendor or concerned project interfaces
 
 
 &bull;Preparation &amp; Presentation of Standard reports as required &amp; requested
 
 
 &bull;Ability to work on Ad-hoc reporting requests using logical analysis and deep dive approach Coordinate with different teams to procure information or status of tasks related to the project assigned
 
 
 &bull;Assign tasks and monitor the performance of the team members
 
 
 &bull;Mentor and train new resources
 
 
 &bull;Perform Quality Checks to ensure accuracy of work completed &amp; reported
 
 
 &bull;Documentation of new processes or custom requests from Clients
 
 
 &bull;Excellent organization, planning and project management skills
 
 
 &bull;Experience in handling offshore clientele, onsite client experience preferred
 
 
 
 
 What Does the team do
 
 
 
 
 The Optimization team is responsible for analyzing US telecommunication costs using TEM software applications and working closely with SAKON customers based in the United States. It uses enterprise customer telecom expense management (TEM) solutions. They analyze telecom costs, ensure accurate billing, and identify cost-optimization opportunities. The team is responsible for maintaining service quality, monitoring performance metrics, and ensuring SLA compliance. They also focus on effective resource planning and process management to ensure smooth service delivery. Overall, they contribute to client satisfaction through structured reporting, quality checks, and strong stakeholder coordination.
 
 
 
 
 Our Expectations
 
 
 
 
 &bull;Any graduate/PG/ BE / MBA /CA / CA Inter or combination with relevant experience
 
 
 &bull;Analyzing data or costs and reporting
 
 
 &bull;Cost Control or Cost Audit
 
 
 &bull;Quality Check involving processes or transactions
 
 
 &bull;Documentation on processes or process transition
 
 
 &bull;Presentation experience to C-level management
 
 
 &bull;Telecom domain experience will be an added advantage
 
 
 &bull;Excellent Communication, Presentation and Reporting skills
 
 
 &bull;Fair Knowledge of the Telecom Industry / Telecom Billing
 
 
 &bull;Flair for obtaining information
 
 
 &bull;Strong PC skills - especially Microsoft office
 
 
 &bull;Ability to work under pressure of deadlines
 
 
 &bull;Ability to work in a team
 
 
 &bull;Team management skill would be an added advantage
 
 
 &bull;Ability to adapt to different software.
 
 
 
 
 The SAKON Spirit
 
 
 
 
 At Sakon, teamwork and excellence define our culture. Our diverse team of engineers, telecom experts, and CPAs share a passion for innovation and service. Driven by collaboration, our global teams deliver exceptional customer experiences, combining technical expertise with a human touch to achieve great results with enthusiasm and care.
 
 
 
 
 Benefits and Perks
 
 
 
 
 &bull;Flexible Holiday Policy (choose your own holidays)
 
 
 &bull;Hybrid Working Options
 
 
 &bull;Life &amp; Medical Insurance
 
 
 &bull;Focus on Skill Development, Re-imbursement for Certifications
 
 
 &bull;Wifi-Mobile bill reimbursement
 
 
 &bull;Employee well-being activities
 
</div>

Lead Analyst-Optimization

<div>
 
 ZS
 
 is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by
 
 bringing together data, science, technology
 
 and
 
 human ingenuity
 
 to deliver better outcomes for all. Here you&rsquo;ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a
 
 client-first mentality
 
 to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
 
 
 The Consultant will own functional workstreams within Patient Support Services technology programs and act as a techno-functional lead across business analysis, solution design, and delivery execution.
 
 
 
 This role requires deep PSS domain knowledge, strong Salesforce Health / Life Sciences Cloud expertise, and the ability to independently engage with clients
 
 
 
 
 What you&rsquo;ll do:
 
 
 
 
 Domain Leadership &amp; Business Analysis:
 
 
 
 <ul>
 <li>
 Lead requirements discovery workshops with client stakeholders across:
 </li>
 <ul>
 <li>
 Patient Services
 </li>
 <li>
 Market Access &amp; Reimbursement
 </li>
 <li>
 Field Reimbursement &amp; Nurse Educator teams
 </li>
 </ul>
 <li>
 Translate complex business needs into clear functional designs and delivery plans
 </li>
 <li>
 Ensure solutions align with program SOPs, compliance, and audit requirements
 
 
 </li>
 </ul>
 
 Solution Design &amp; Techno-Functional Ownership:
 
 
 
 <ul>
 <li>
 Own functional solution design on Salesforce Health Cloud/ Life Sciences Cloud
 </li>
 <li>
 Define scalable data models, workflows, and automation patterns for PSS programs
 </li>
 <li>
 Review and validate technical designs from a functional and business lens
 </li>
 <li>
 Act as the primary bridge between client stakeholders and technical teams
 
 
 </li>
 </ul>
 
 Delivery &amp; Client Engagement
 
 
 
 <ul>
 <li>
 Own functional delivery across the project lifecycle
 </li>
 <li>
 Lead UAT planning, execution, and defect resolution
 </li>
 <li>
 Support data migration, integration, and reporting requirements
 </li>
 <li>
 Present solutions, trade-offs, and recommendations to client leadership
 
 
 </li>
 </ul>
 
 Team &amp; Practice Contribution
 
 
 
 <ul>
 <li>
 Mentor Associate Consultants &amp; junior resources and review their deliverables
 </li>
 <li>
 Support solution demos, proposals, and RFP responses
 </li>
 <li>
 Contribute to reusable assets, accelerators, and best practices in PSS Tech
 
 
 </li>
 </ul>
 
 What you&rsquo;ll bring:
 
 
 
 
 Domain &amp; Industry
 
 
 
 <ul>
 <li>
 Strong hands-on experience in Patient Support Services implementations
 </li>
 <li>
 Deep understanding of Hub Services, Market Access, Reimbursement, and Patient Engagement workflows
 
 
 </li>
 </ul>
 
 Technology
 
 
 
 <ul>
 <li>
 Proven experience with Salesforce Health Cloud and/or Life Sciences Cloud
 </li>
 <li>
 Strong understanding of Salesforce data models, integrations, and platform capabilities
 
 
 </li>
 </ul>
 
 Consulting &amp; Leadership Skills
 
 
 
 <ul>
 <li>
 Ability to independently drive client conversations and decisions
 </li>
 <li>
 Strong problem-solving and stakeholder management skills
 </li>
 <li>
 Experience working in global, multi-vendor delivery models
 
 
 </li>
 </ul>
 
 Preferred Background
 
 
 
 <ul>
 <li>
 Experience in Patient support services implantation with advanced therapies (cell &amp; gene therapy) is a strong plus
 </li>
 <li>
 Exposure to AI-enabled or data-driven PSS solutions is an advantage
 </li>
 <li>
 Fluency in English
 </li>
 <li>
 Client-first mentality
 </li>
 <li>
 Intense work ethic
 </li>
 <li>
 Collaborative spirit and problem-solving approach
 
 
 </li>
 </ul>
 
 Additional skills:
 
 
 
 <ul>
 <li>
 Capable of managing a virtual global team for the timely delivery of multiple projects
 </li>
 <li>
 Experienced in analyzing and troubleshooting interactions between databases, operating systems, and applications
 </li>
 <li>
 Travel to global offices as required to collaborate with clients and internal project teams
 
 
 </li>
 </ul>
 
 How you&rsquo;ll grow:
 
 
 
 <ul>
 <li>
 Cross-functional skills development &amp; custom learning pathways
 </li>
 <li>
 Milestone training programs aligned to career progression opportunities
 </li>
 <li>
 Internal mobility paths that empower growth via s-curves, individual contribution and role expansions
 
 
 </li>
 </ul>
 
 Perks &amp; Benefits:
 
 
 
 ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.
 
 
 
 Hybrid working model:
 
 
 
 We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
 
 
 
 Travel:
 
 
 
 Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
 
 
 
 Considering applying?
 
 
 
 At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems&mdash;the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
 
 
 If you&rsquo;re eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
 
 
 ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
 
 
 
 To complete your application:
 
 
 
 Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
 
 
 NO AGENCY CALLS, PLEASE.
 
 
 Find Out More At:
 
 
 www.zs.com
</div>

Business Technology Solutions Consultant - PPS

JumpCloud

<div>
 
 
 All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
 
 
 
 
 
 About JumpCloud
 
 
 JumpCloud&reg; delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified.
 
 
 
 
 
 
 
 
 
 
 Do you enjoy solving challenging problems using the latest technologies within a great team? Is knowing your work will be highly visible and mission critical a key component for the next step in your career? At JumpCloud, we&rsquo;re looking for best-in-class talent to help define the future of modern identity and device management from the ground up.
 
 
 
 
 
 
 
 About the Role:
 
 
 JumpCloud is looking for
 
 
 an experienced Senior Software Engineer
 
 (L4) to join our growing Security Engineering organization.
 
 
 
 
 
 
 As the identity landscape evolves, we are expanding our capabilities in
 
 
 Identity Threat Detection &amp; Response (ITDR
 
 ). You will be a key technical leader in building the next generation of our active defense platform&mdash;ingesting high-volume risk signals, analyzing threats in real-time, and automating the response to stop attacks. This role sits at the intersection of
 
 
 Distributed Systems, Data Engineering, and Cybersecurity
 
 . You will bridge the gap between "Raw Data" and "Actionable Intelligence," building the infrastructure that powers our future Machine Learning models and empowers SOC analysts to hunt threats.a
 
 
 
 
 
 
 What you&rsquo;ll be doing:
 
 <ul>
 <li>
 
 Technical Leadership &amp; Architecture:
 
 Lead the high-level architecture and low-level design of new Go microservices. You will break down complex requirements, mentor other engineers, and collaborate with senior technical leaders to manage technical debt and feature detailing
 </li>
 <li>
 
 Build the Decision Engine:
 
 Architect the services that consume data from our risk engine (Kafka) and determine the appropriate system response in milliseconds. You will build modular components that can be shared internally
 </li>
 <li>
 
 "Think Like a SOC Analyst"
 
 : You will design API responses and data structures that provide deep context (scores, lineage, threat details) so IT Admins can investigate incidents without guessing
 </li>
 <li>
 
 Prepare the Runway for ML:
 
 &nbsp; Utilise Machine learning concepts to harness the inhouse data to build solutions for IT Admins.&nbsp;&nbsp;
 </li>
 <li>
 
 Operational Excellence:
 
 Own your services in production. You will define SLIs/SLOs, manage database performance (Postgres/Redis), ensure high availability, and perform upgrades to keep up with modern security best practices
 </li>
 <li>
 
 Strategy &amp; Collaboration:
 
 Partner with the Platform Engineering team to define data contracts. You will help shape the future of our Identity Management services roadmap by participating in planning conversations with Product Managers
 
 </li>
 </ul>
 
 
 
 
 We&rsquo;re looking for:
 
 <ul>
 <li>
 
 8+ years
 
 of backend software development experience
 </li>
 <li>
 
 Expert Proficiency in Go (Golang)
 
 : You understand concurrency patterns, memory management, and how to build services that scale
 </li>
 <li>
 
 Event-Driven Architecture
 
 : Proven experience building systems that consume and produce messages via Kafka, Kinesis, or SQS
 </li>
 <li>
 
 Stream Processing:
 
 Experience with Apache Flink or Spark Streaming
 </li>
 <li>
 
 Database Fluency:
 
 Experience modeling data in both Relational (Postgres) and NoSQL (Redis/DynamoDB) stores
 </li>
 <li>
 
 Cloud Native:
 
 Deep experience with AWS services (Lambda, ECS/EKS) and Infrastructure-as-Code (Terraform)
 </li>
 <li>
 
 ML Infrastructure Interest
 
 : You don't need to be a Data Scientist, but you have a working interest in MLOps or Model Serving. You are excited about building the "pipes" that put ML models into production
 
 </li>
 </ul>
 
 
 
 
 Bonus Points:
 
 <ul>
 <li>
 
 SOC / SIEM Empathy
 
 : Experience building tools for Security Operations Centers. You understand concepts like "False Positive Fatigue," "Triage," and "Incident Context
 </li>
 <li>
 
 Security &amp; Identity
 
 : Exposure to authentication standards (OAuth, OIDC, SAML) or experience building logic for Fraud/Risk engines
 </li>
 <li>
 
 Integrations:
 
 Experience integrating with third-party threat feeds (e.g., GeoIP, IP Reputation)
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 Where you&rsquo;ll be working/Location:
 
 
 JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
 
 
 
 
 
 
 
 You must be located in and authorized to work in the country noted in the job description to be considered for this role.&nbsp;
 
 
 
 
 
 Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts don't go unaddressed.
 
 
 
 
 
 
 
 Language:
 
 
 JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently.&nbsp; Any additional language requirements will be included in the details of the job description.
 
 
 
 
 
 
 
 Why JumpCloud?
 
 &nbsp;
 
 
 
 If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You&rsquo;ll work with amazing talent across each department who are passionate about our mission. We&rsquo;re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You&rsquo;ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.&nbsp;&nbsp;
 
 
 
 
 &nbsp;
 
 
 
 
 One of JumpCloud's three core values is to &ldquo;Build Connections.&rdquo; To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO
 
 
 
 
 &nbsp;
 
 
 
 
 Please submit your r&eacute;sum&eacute; and brief explanation about yourself and why you would be a good fit for JumpCloud.&nbsp; Please note JumpCloud is not accepting third party resumes at this time.&nbsp; &nbsp;
 
 
 
 
 &nbsp;
 
 
 
 
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 Scam Notice:
 
 
 
 
 
 Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.
 
 
 
 
 
 
 
 All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice"&nbsp;
 
 
 
 
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 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy[hyperlink] for more information about our personal data practices.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Senior Software Engineer, ITDR - India

Jefferies

<div>
 
 Job Description
 
 
 
 Title:
 
 Head of Human Resources &ndash; Global Capability Center (GCC)
 
 
 
 We are looking for a Head of HR for our newly established Global Capability Center (GCC) in Pune, India. You will be responsible for building, scaling, and running the full people strategy for the Jefferies GCC. In this role, you will play an important part in developing the talent, helping create the culture, and be deeply involved in governance, and the people operations framework needed to operate a high performing, innovation-driven global center.
 
 
 
 Key Responsibilities
 
 
 
 
 HR Strategy &amp; Organizational Build-Out
 
 
 
 <ul>
 <li>
 Establish the HR operating model for the GCC, aligned with Jefferies&rsquo; global people strategy, and localized for the Pune labor market.
 </li>
 <li>
 Partner with the GCC leadership team to align HR priorities with delivery demands.
 </li>
 <li>
 Build and lead the end-to-end people lifecycle for the GCC including workforce planning, onboarding, performance management, compensation including benchmarking to local market, and management of employee relations in partnership with employment legal.
 </li>
 <li>
 Establish and continuously refine organization structures, role architecture, and capability frameworks that support scaled growth.
 
 
 </li>
 </ul>
 
 Stakeholder Management &amp; Leadership
 
 
 
 <ul>
 <li>
 Serve as the primary HR business advisor to the GCC Head and global technology leaders.
 </li>
 <li>
 Partner closely with global HR leadership including Global Head of HR, Asia Head of HR, Corporate Head of HR and Global Head of Recruiting to ensure the GCC develops as a seamless extension of Jefferies&rsquo; global organizational model.
 </li>
 <li>
 Represent the GCC HR function in global forums, governance committees, and transformation programs.
 </li>
 <li>
 Provide development, training, guidance, and leadership to new GCC HR team members.
 </li>
 <li>
 Help identify and successfully hire the GCC HR team.
 
 
 </li>
 </ul>
 
 Talent Acquisition &amp; Workforce Planning
 
 
 
 <ul>
 <li>
 Partner with recruiting leadership and global stakeholders to support the development and execution of a comprehensive hiring strategy. This will include contributing to superday hiring initiatives, advancing workforce diversity goals, and helping to define the technical requirements that enable the recruiting team to build a strong candidate pipeline aligned to the GCC&rsquo;s strategic objectives.
 </li>
 <li>
 Ensure all hiring processes are consistent with Jefferies&rsquo; global standards and local regulatory requirements.
 </li>
 <li>
 In partnership with Head of Recruiting for GCC, drive leadership hiring and oversee recruitment governance, vendor management, and capacity planning.
 
 
 </li>
 </ul>
 
 Culture, Engagement &amp; Local HR Policy
 
 
 
 <ul>
 <li>
 In partnership with Technology leaders, define the Jefferies culture of the GCC.
 </li>
 <li>
 Advise and partner closely with the India HR team across the two established Jefferies entities, and employment legal in establishing regulatory requirements such as India Labor codes and ensuring ongoing compliance.
 </li>
 <li>
 Localize global people policies, ensuring compliance with regulatory requirements and alignment to GCC local culture.
 </li>
 <li>
 Design and deliver employee engagement strategies, leadership development, inclusion initiatives, and communication programs to foster a cohesive, high performance GCC culture.
 
 
 </li>
 </ul>
 
 Compensation, Performance &amp; Development
 
 
 
 <ul>
 <li>
 Establish performance management frameworks optimized for GCC talent.
 </li>
 <li>
 Lead compensation and benefits strategy for the GCC in partnership with Compensation &amp; Benefits team, driving alignment with the GCC market.
 </li>
 <li>
 Partner with the global Training &amp; Development and Community &amp; Engagement teams to design capability building programs.
 
 
 </li>
 </ul>
 
 HR Governance &amp; Compliance
 
 
 
 <ul>
 <li>
 Ensure the GCC is audit ready across all HR processes, partnering with Global HR, Compliance, and Legal.
 </li>
 <li>
 Operationalize local employment requirements relevant to Pune.
 </li>
 <li>
 Lead engagement with external audits for items related to Pune and the GCC.
 
 
 </li>
 </ul>
 
 Required Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 15+ years of experience in financial services business advisory HR leadership, with experience leading HR for GCCs, shared services, or global operations businesses.
 </li>
 <li>
 Proven experience in growth environments and building HR functions from the ground up.
 </li>
 <li>
 Extensive knowledge of the Pune talent market with strong local labor law and regulatory experience.
 </li>
 <li>
 Strong stakeholder management and matrix organization influencing skills; experience partnering with global functional heads.
 </li>
 <li>
 Proven track record in leadership and management of employment relations matters.
 </li>
 <li>
 Ability to thrive in an entrepreneurial, fast scaling, environment.
 </li>
 <li>
 Experience managing HR transformation and change-management initiatives.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Jefferies is a leading global, full-service investment banking and capital markets firm that provides advisory, sales and trading, research, and wealth and asset management services. With more than 40 offices around the world, we offer insights and expertise to investors, companies, and governments.
 
 
 At Jefferies, we believe that diversity fosters creativity, innovation and thought leadership through the infusion of new ideas and perspectives. We have made a commitment to building a culture that provides opportunities for all employees regardless of our differences and supports a workforce that is reflective of the communities where we work and live. As a result, we are able to pool our collective insights and intelligence to provide fresh and innovative thinking for our clients.
 
 
 Jefferies is an equal employment opportunity employer, and takes affirmative action to ensure that all qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, ancestry, religion, gender, pregnancy, age, physical or mental disability, marital status, sexual orientation, gender identity or expression, veteran or military status, genetic information, reproductive health decisions, or any other factor protected by applicable law. We are committed to hiring the most qualified applicants and complying with all federal, state, and local equal employment opportunity laws. As part of this commitment, Jefferies will extend reasonable accommodations to individuals with disabilities, as required by applicable law.
</div>

Head of Human Resources - Global Capability Center (GCC)

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