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business development manager Jobs in Cairo

business development manager

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customer service representative Jobs in Cairo

customer service representative

High Solve

Job
Summary

A Software Sales Manager is responsible for leading software
sales efforts, managing client relationships, driving revenue growth. This role involves developing sales strategies,
identifying new business opportunities and ensuring
customer satisfaction across software products and services

Key
Responsibilities

. Develop and execute software sales strategies to achieve
revenue targets.

. Identify and pursue new business opportunities and
partnerships.

. Conduct product presentations, demos, and sales meetings.

. Prepare sales forecasts, reports, and performance
analyses.

. Monitor market trends, competitor activities, and customer
needs.

. Ensure high levels of customer satisfaction and retention.

Required
Qualifications

Bachelor’s degree in business, Marketing,

Proven experience in software.

5 Years’ minimum experience 

Experience managing sales teams and meeting revenue targets.

Excellent communication, negotiation, and presentation
skills.

Ability to understand technical software solutions and
explain business value.

Strong analytical and problem-solving abilities.

 

·       Working Hours and days: From Sunday to Thursday from 9am to
5pm 

·       Location: Zahra EL Maadi 

·       Competitive Package 

·       Medical &amp; Social Insurance

Software Sales

Nexus Analytica

Senior Full-Stack Software Engineer (7+ Years Experience) Location: El Sherouk, Cairo, Egypt (Full-time, On-site)Employment Type: Full-time  About Nexus Analytica Nexus Analytica is a technology company specializing in advanced software solutions for the energy sector. We develop innovative digital platforms that help utilities, governments, and renewable energy developers monitor, analyze, forecast, and optimize energy systems. Our software platforms, provide state-of-the-art analytics and operational intelligence for renewable energy assets, battery energy storage systems (BESS), smart meters, electric vehicle charging infrastructure, and power grids. With a strong focus on innovation, data science, and software engineering, Nexus Analytica is driving the digital transformation of the global energy industry through scalable, secure, and intelligent solutions.  About the Role We are looking for a highly skilled Senior Full-Stack Software Engineer with 7+ years of professional software development experience to join our engineering team. You will be responsible for designing, developing, and maintaining scalable enterprise software solutions while contributing to architectural decisions, mentoring junior developers, and ensuring high software quality standards.This role is ideal for someone who enjoys solving complex technical challenges, building modern web applications, and working across the entire software stack.  Key Responsibilities <ul><li>Design, develop, and maintain scalable web applications from frontend to backend.</li><li>Translate business requirements into robust technical solutions.</li><li>Design clean, maintainable, and reusable software architectures.</li><li>Develop RESTful APIs and backend services.</li><li>Build responsive, high-performance frontend applications.</li><li>Optimize application performance, security, scalability, and reliability.</li><li>Participate in architecture discussions and technical decision-making.</li><li>Perform code reviews and maintain coding standards.</li><li>Write unit, integration, and end-to-end tests.</li><li>Troubleshoot production issues and resolve complex bugs.</li><li>Collaborate closely with UI/UX designers, QA engineers, DevOps engineers, and product owners.</li><li>Mentor junior and mid-level developers.</li><li>Participate in Agile ceremonies including sprint planning, daily standups, retrospectives, and backlog refinement.</li><li>Contribute to CI/CD pipelines and deployment automation.</li><li>Produce technical documentation where necessary.</li></ul>  Minimum Qualifications <ul><li>Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or a related field.</li><li>7+ years of professional experience in software development.</li><li>Proven experience delivering enterprise-grade web applications.</li><li>Strong understanding of software engineering principles and design patterns.</li><li>Experience working in Agile/Scrum environments.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong written and verbal English communication skills.</li></ul>  Required Technical Skills <ul><li>Backend</li><li>Python</li><li>Django</li><li>Django REST Framework</li><li>REST API design</li><li>Authentication (OAuth2, JWT)</li><li>Microservices architecture</li><li>Celery</li><li>Background job processing</li></ul>  Frontend <ul><li>React</li><li>TypeScript</li><li>JavaScript (ES6+)</li><li>HTML5</li><li>CSS3</li><li>Responsive web design</li><li>State management (Redux, Context API, Zustand, or similar)</li></ul>  Databases <ul><li>PostgreSQL</li><li>MySQL</li><li>Query optimization</li><li>Database design</li><li>ORM experience</li></ul>  Cloud &amp; DevOps <ul><li>Docker</li><li>Docker Compose</li><li>Kubernetes (preferred)</li><li>Azure, AWS, or Google Cloud</li><li>GitHub Actions / Azure DevOps</li><li>CI/CD pipelines</li><li>Linux</li></ul>  Version Control <ul><li>Git</li><li>GitHub</li><li>Git Flow</li></ul>  Software Architecture <ul><li>SOLID principles</li><li>Clean Architecture</li><li>Domain-Driven Design (preferred)</li><li>Design Patterns</li><li>Dependency Injection</li></ul>  Testing <ul><li>Unit Testing</li><li>Integration Testing</li><li>End-to-End Testing</li><li>PyTest</li><li>Jest</li><li>React Testing Library</li></ul>  Security <ul><li>OWASP Top 10</li><li>Secure coding practices</li><li>Authentication and authorization</li><li>API security</li><li>Data protection best practices</li></ul>  Preferred Qualifications <ul><li>Experience with data visualization libraries.</li><li>Experience building analytics or monitoring platforms.</li><li>Experience with real-time systems using WebSockets.</li><li>Knowledge of message brokers (RabbitMQ, Kafka, Redis Streams).</li><li>Experience integrating third-party APIs.</li><li>Experience with GIS or mapping frameworks is an advantage.</li><li>Experience in energy, utilities, IoT, smart grid, or industrial software is a strong plus.</li></ul>  Soft Skills <ul><li>Strong ownership mentality.</li><li>Excellent communication skills.</li><li>Ability to mentor and support junior engineers.</li><li>Strong attention to detail.</li><li>Excellent debugging and troubleshooting abilities.</li><li>Ability to work independently while collaborating effectively within a team.</li><li>Strong time management and prioritization skills.</li><li>Continuous learning mindset.</li></ul>  What Success Looks Like <ul><li>Deliver high-quality software on schedule.</li><li>Produce clean, maintainable, and well-tested code.</li><li>Improve system performance, reliability, and scalability.</li><li>Contribute to technical architecture and engineering best practices.</li><li>Help grow the engineering team through mentoring and knowledge sharing.</li><li>Take ownership of features from design through deployment and maintenance.</li></ul>  Nice-to-Have Experience <ul><li>Azure Services</li><li>Kubernetes</li><li>Redis</li><li>Elasticsearch</li><li>RabbitMQ</li><li>Grafana</li><li>Prometheus</li><li>Nginx</li><li>Terraform</li><li>Infrastructure as Code</li><li>OpenAPI / Swagger</li><li>WebSockets</li><li>SignalR</li><li>OAuth2 / OpenID Connect</li><li>OIDC/Entra ID integrations</li></ul>  Why Join Us? You will work on cutting-edge enterprise software used in the digital transformation of the energy sector, including renewable energy, battery energy storage systems (BESS), electric vehicles, smart metering, and grid digitalization. You'll collaborate with a multidisciplinary team to build scalable, high-impact software products that support utilities, governments, and energy developers across multiple countries.

Senior Fullstack Developer (React + Python Django)

<h3>Lead Backend Developer (Python/Django)</h3>Location: Cairo/Giza, Egypt (Full-time On-site) Experience: 7+ years of professional software development experience Employment Type: Full-time<h2> </h2><h2>About Nexus Analytica</h2>Nexus Analytica is a technology company specializing in digital transformation for the energy sector. We develop advanced software platforms that combine data analytics, artificial intelligence, and modern software engineering to help utilities, renewable energy developers, and governments manage increasingly complex energy systems.Our flagship platform, NexusGRID™, integrates data from renewable energy plants, battery energy storage systems (BESS), smart meters, electric vehicle charging infrastructure, and other grid-connected assets to provide real-time monitoring, forecasting, analytics, and intelligent operational decision support.<h2> </h2><h2>About the Role</h2>We are looking for an experienced Senior/Lead Backend Developer to lead the design, development, and evolution of the backend architecture powering NexusGRID. You will play a key role in building highly scalable, secure, and high-performance backend services capable of processing millions of telemetry records from energy assets while maintaining exceptional reliability and performance.You will work closely with frontend developers, data scientists, DevOps engineers, QA engineers, and product stakeholders to deliver enterprise-grade software used by utilities and energy companies worldwide.This role is ideal for someone who enjoys solving complex engineering challenges, mentoring developers, and shaping the technical direction of a growing software platform.<h2> </h2><h2>Key Responsibilities</h2><ul><li>Lead the architecture, design, and implementation of backend services.</li><li>Design scalable REST APIs and backend microservices.</li><li>Build reliable, secure, and high-performance distributed systems.</li><li>Develop and maintain enterprise-grade Django applications.</li><li>Optimize database performance and data models.</li><li>Design asynchronous processing pipelines using Celery or equivalent technologies.</li><li>Implement event-driven architectures where appropriate.</li><li>Ensure code quality through code reviews, automated testing, and CI/CD pipelines.</li><li>Collaborate with DevOps engineers to improve deployment and infrastructure automation.</li><li>Work closely with frontend teams to define API contracts.</li><li>Collaborate with data scientists to productionize machine learning and forecasting models.</li><li>Mentor junior and mid-level developers through technical guidance and code reviews.</li><li>Participate in architectural decisions and technology selection.</li><li>Troubleshoot production issues and drive root cause analysis.</li><li>Contribute to engineering standards, documentation, and development best practices.</li></ul><h2> </h2><h2>Required Qualifications</h2><ul><li>Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.</li><li>7+ years of professional backend software development experience.</li><li>Extensive experience with Python.</li><li>Strong professional experience with Django, or equivalent enterprise backend frameworks (such as FastAPI, Flask, Spring Boot, ASP.NET Core, or Node.js/NestJS), with the ability to quickly adapt to Django if not already proficient.</li><li>Strong experience designing RESTful APIs.</li><li>Deep understanding of object-oriented programming and software design principles.</li><li>Strong knowledge of relational databases such as PostgreSQL or MySQL.</li><li>Experience with ORM technologies.</li><li>Experience building scalable backend architectures.</li><li>Strong understanding of authentication and authorization (JWT, OAuth2, OpenID Connect).</li><li>Experience working with Docker.</li><li>Experience using Git in collaborative development environments.</li><li>Experience with automated testing and CI/CD pipelines.</li><li>Strong debugging and performance optimization skills.</li></ul><h2> </h2><h2>Preferred Qualifications</h2>Experience with one or more of the following is highly desirable:<ul><li>Django REST Framework</li><li>Celery</li><li>Redis</li><li>RabbitMQ or Kafka</li><li>WebSockets</li><li>GraphQL</li><li>Azure, AWS, or Google Cloud Platform</li><li>Kubernetes</li><li>Elasticsearch / OpenSearch</li><li>TimescaleDB</li><li>Prometheus &amp; Grafana</li><li>Nginx</li><li>Linux server administration</li><li>Distributed systems</li><li>Event-driven architectures</li><li>High-volume data processing</li><li>IoT platforms</li><li>Time-series databases</li></ul><h2> </h2><h2>Nice to Have</h2><ul><li>Experience developing enterprise SaaS products.</li><li>Experience in the energy, utilities, IoT, or smart grid sectors.</li><li>Experience working with telemetry or real-time data systems.</li><li>Familiarity with protocols such as MQTT or DLMS/COSEM.</li><li>Experience integrating third-party APIs and industrial systems.</li><li>Exposure to AI or machine learning deployment workflows.</li><li>Experience leading agile software teams.</li></ul><h2> </h2><h2>What We Look For</h2><ul><li>Strong technical leadership skills.</li><li>Excellent problem-solving abilities.</li><li>Passion for writing clean, maintainable, and testable code.</li><li>Ownership mentality and attention to detail.</li><li>Excellent communication and collaboration skills.</li><li>Ability to mentor and inspire other developers.</li><li>Comfortable working in a fast-paced, product-focused environment.</li><li>Continuous learner with a passion for modern software engineering.</li></ul><h2> </h2><h2>What We Offer</h2><ul><li>Competitive salary package.</li><li>Opportunity to work on cutting-edge energy technology.</li><li>Exposure to large-scale international projects.</li><li>Collaborative and highly technical engineering environment.</li><li>Career growth and leadership opportunities.</li><li>Modern development tools and workflows.</li><li>Flexible working arrangements.</li><li>Professional training and certification support.</li><li>Opportunity to make a real-world impact on the future of sustainable energy.</li></ul><h2> </h2><h2>Technologies We Use</h2><ul><li>Python</li><li>Django &amp; Django REST Framework</li><li>PostgreSQL</li><li>Redis</li><li>Celery</li><li>Docker</li><li>GitHub &amp; GitHub Actions</li><li>Azure Cloud</li><li>REST APIs</li><li>React (Frontend)</li><li>TypeScript</li><li>Linux</li><li>CI/CD pipelines</li></ul>

Senior Backend Developer (Python Django)

Samsung C&T, Engineering & Construction

<div>
 
 
 직무 개요:
 
 
 
 건설 매니저는 현장 내 모든 시공 활동을 지휘하고 조정하여 프로젝트 수행이 요구되는 안전, 품질, 일정, 비용 기준을 충족하도록 책임을 집니다. 본 역할은 시공 팀과 협력업체에 일상적인 리더십을 제공하며, 설계 사양, 규제 요구사항, 프로젝트 목표 준수를 보장합니다. 건설 매니저는 프로젝트매니저, Engineering, Procurement, Quality, Safety, Controls 팀과 긴밀히 협력하여 모든 공종 간 원활한 조정을 유지하고 시공 진행에 영향을 줄 수 있는 문제를 사전에 식별합니다.
 
 
 
 
 
 
 근무지:
 
 
 
 구체적인 프로젝트/사이트는 아직 확정되지 않았습니다. 삼성물산는이집트 내 주요 PMCM 프로젝트에 배치될 수 있는 인력 Pool을 구축하고 있습니다. 최종 후보자는 프로젝트 착수 및 현장 배정 시 연락받게 됩니다.
 
 
 
 
 
 
 주요 업무 및 책임:
 
 
 
 
 Construction Planning &amp; Site Mobilization
 
 
 <ul>
 <li>
 현장 동원 계획(site mobilization plans)을 수립하고, 임시 시설(temporary facilities), 유틸리티, 현장 출입 통제(site access control)의 구축을 조정합니다.
 </li>
 <li>
 계약업체가 제출한 시공 방법론(construction methodology), 공정 순서(sequencing), 자원 계획(resource plans)을 검토합니다.
 </li>
 <li>
 설계, 조달 및 인허가 부서와 협업하여 모든 착공 선행 조건(prerequisites)이 충족되도록 합니다.
 </li>
 <li>
 법적 요구사항(statutory requirements), 현지 규정(local regulations), 프로젝트 기준(project standards)의 준수를 보장합니다.
 </li>
 </ul>
 
 
 
 
 
 Site Execution Management
 
 
 <ul>
 <li>
 승인된 도면(approved drawings), 시방(specifications), 프로젝트 일정(project schedule)에 따라 모든 공종(all trades)의 일일 시공 활동을 감독합니다.
 </li>
 <li>
 정기적인 현장 점검(routine site inspections)을 수행하여 시공 품질(workmanship), 자재 품질(material quality), 안전 및 품질 기준 준수 여부를 확인합니다.
 </li>
 <li>
 여러 계약업체 간 인터페이스 조정(interface coordination)을 관리하고, 각 작업면(work fronts)이 시공을 수행할 수 있도록 충분히 준비된 상태인지 확인합니다.
 </li>
 <li>
 공사 진행에 영향을 줄 수 있는 리스크, 제약사항, 이탈 사항(risks, constraints, deviations)을 식별하고, 적시에 완화 조치(mitigation actions)를 시행합니다.
 </li>
 </ul>
 
 
 
 
 
 Contractor Coordination &amp; Performance Monitoring
 
 
 <ul>
 <li>
 계약업체, 하도급업체(subcontractors), 컨설턴트와의 주간 및 일일 조정 회의(weekly and daily coordination meetings)를 주관합니다.
 </li>
 <li>
 계약업체의 공정 보고서(progress reports), 인력 배치(manpower deployment), 장비 사용(equipment utilization), 생산성 수준(productivity levels)을 검토하고 검증합니다.
 </li>
 <li>
 공사 일정(construction schedules) 준수 여부를 모니터링하고, Project Controls 팀의 진도 측정(progress measurement) 및 보고를 지원합니다.
 </li>
 <li>
 중대한 성과 이슈(critical performance issues)를 상신(escalate)하고, 현장 모든 이해관계자(site stakeholders)와 협력하여 문제 해결을 지원합니다.
 </li>
 </ul>
 
 
 
 
 
 Quality Control &amp; Assurance
 
 
 <ul>
 <li>
 Ensure contractor compliance with project quality standards, inspection and test plans (ITPs), and material approval processes.
 </li>
 <li>
 계약업체의 품질 기준(project quality standards), 검사 및 시험 계획(Inspection and Test Plans, ITPs), 자재 승인 절차(material approval processes)를 준수하도록 보장합니다.
 </li>
 <li>
 Quality 팀과 협업하여 부적합 사항(non-conformities), 시정조치(corrective actions), 재작업 요청(rework requests)을 처리합니다.
 </li>
 <li>
 모든 시공 활동이 승인된 샵도면(shop drawings), 시공 방법서(method statements), 엔지니어링 지침(engineering instructions)에 따라 수행되는지 검증합니다.
 </li>
 <li>
 품질기록(quality records)의 문서화를 체계적으로 유지하고, 추적 가능성(traceability)을 확보합니다.
 </li>
 </ul>
 
 
 
 
 
 Health, Safety &amp; Environmental (HSE) Compliance
 
 
 <ul>
 <li>
 강력한 안전 문화(strong safety culture)를 조성하고, 프로젝트 HSE 계획(Project HSE Plan)을 엄격히 준수하도록 합니다.
 </li>
 <li>
 정기적인 현장 안전 순찰(site safety walks), 사고 조사(incident investigations), 시정/예방 조치(corrective/preventive actions)의 실행을 주도합니다.
 </li>
 <li>
 계약업체의 안전 문서(safety documentation), 툴박스 미팅(toolbox talks), 위험성 평가(risk assessments), 각종 허가서(permits)를 검증합니다.
 </li>
 <li>
 모든 인원이 현장 안전 규정(site safety regulations) 및 비상 대응 절차(emergency response protocols)를 준수하도록 보장합니다.
 </li>
 </ul>
 
 
 
 
 
 Resource, Material, and Logistics Coordination
 
 
 <ul>
 <li>
 자재 납품(material deliveries), 보관(storage), 취급(handling), 추적(traceability)을 감독하여 손상, 지연, 부족(damage, delays, shortages)이 발생하지 않도록 합니다.
 </li>
 <li>
 조달(Procurement) 및 물류(Logistics) 팀과 협조하여 중요 자재(critical materials)를 추적하고, 공급 병목(supply bottlenecks)을 해결합니다.
 </li>
 <li>
 계약업체의 자원(resources) &ndash; 인력(manpower), 장비(equipment) &ndash; 이 충분하며, 일정 목표(schedule targets)를 달성할 수 있도록 효율적으로 배치되었는지 확인합니다.
 </li>
 </ul>
 
 
 
 
 
 Technical Issue Resolution &amp; Engineering Support
 
 
 <ul>
 <li>
 계약업체에 기술적 가이드(technical guidance)를 제공하고, 도면(drawings) 및 사양(specifications)의 올바른 해석(proper interpretation)을 보장합니다.
 </li>
 <li>
 Engineering 팀과 협력하여 설계 질의(design clarifications), RFI, 불일치(discrepancies), 현장 기술 이슈(site technical issues)를 해결합니다.
 </li>
 <li>
 시공성 검토를 지원하고 안전성, 품질, 생산성을 최적화하는 솔루션을 제안합니다.
 </li>
 </ul>
 
 
 
 
 
 Reporting &amp; Documentation
 
 
 <ul>
 <li>
 공정(progress), 제약사항(constraints), 생산성(productivity), 현장 조건(site conditions)을 반영한 일일 및 주간 현장 보고서(daily and weekly site reports)를 작성합니다.
 </li>
 <li>
 월간 보고(monthly reporting), 기성 청구(billing certifications), 마일스톤 달성(milestone achievements)을 위한 공정 검증(progress validation)을 지원합니다.
 </li>
 <li>
 공사 기록(construction records), 검사 문서(inspection documentation), 현장 공문 및 서신(site correspondence)을 체계적으로 유지&middot;관리합니다.
 </li>
 </ul>
 
 
 
 
 
 자격 요건:
 
 
 <ul>
 <li>
 최소 15년의 건설 경험, 그중 10년 이상은 대규모 건축 또는 복합 개발 프로젝트(large-scale building or mixed-use projects) 경험 보유, 1964년 이후 출생자.
 </li>
 <li>
 영어 및 한국어 모두에 능통해야 하며(fluency in both English and Korean is mandatory), 두 언어에서 모두 우수한 구두 및 문서 커뮤니케이션 능력(strong verbal and written communication skills)을 보유해야 합니다.
 </li>
 <li>
 다수의 계약업체 인터페이스가 존재하는 PMCM 또는 EPCM 환경(within PMCM or EPCM environments)에서의 풍부한 실무 경험.
 </li>
 <li>
 토목공학(Civil Engineering), 건설관리(Construction Management), 건축(Architecture) 또는 이와 관련된 전공(related field)의 학사 학위(bachelor&rsquo;s degree) 보유.
 </li>
 <li>
 건설 공법(construction methods), 안전관리(safety management), 품질관리(quality control)에 대한 공식 교육(Formal training) 이수자는 우대(preferred).
 </li>
 <li>
 Primavera P6, MS Project, 고급 MS Excel (advanced MS Excel)에 능숙하며, Power BI 또는 현장 관리 플랫폼(site-management platforms) 사용 경험이 있으면 장점이 됩니다(is advantageous).
 </li>
 <li>
 시공 순서(construction sequencing), 물류(logistics), 자원 계획(resource planning), 인터페이스 관리(interface management)에 대한 강한 이해(strong understanding) 보유.
 </li>
 <li>
 계약 요건(contract requirements), 기술 사양(technical specifications), 그리고 이들이 시공 실행(construction execution), 비용(cost), 공정(schedule)에 미치는 영향에 대한 친숙도(familiarity).
 </li>
 <li>
 탁월한 분석 능력(exceptional analytical capability)과, 현장 중심의 실질적인 해결책(practical site-based solutions)을 제시할 수 있는 능력.
 </li>
 <li>
 계약업체, 컨설턴트, 현장 이해관계자(site stakeholders)를 관리하기 위한 우수한 대인관계 능력(excellent interpersonal skills).
 </li>
 <li>
 압박 속에서도(under pressure) 중요 이슈에 신속히 대응하고(respond to critical issues quickly), 임원 보고(executive-level reporting)를 지원할 수 있는 능력.
 </li>
 </ul>
 
 
 
 
 
 직무 태도 및 소프트 스킬
 
 
 <ul>
 <li>
 빠르게 전개되는 현장 환경(fast-paced site environments)에서 구조적인 사고(structured thinking), 규율(discipline), 세부 사항에 대한 높은 주의(attention to detail)를 보여줍니다.
 </li>
 <li>
 복잡하고 기술적인 건설 정보를(technical and complex construction information) 다양한 이해관계자(diverse stakeholders)가 이해할 수 있도록 명확하게 커뮤니케이션합니다.
 </li>
 <li>
 압박이 큰 상황, 촉박한 마감 기한(tight deadlines), 각종 현장 이슈(site challenges) 속에서도 침착함과 건전한 판단력(composure and sound judgement)을 유지합니다.
 </li>
 <li>
 건설 팀을 동기부여하고(motivates) 리드하여(leads) 현장의 모든 활동(all site activities)에서 일관성(consistency), 품질(quality), 높은 성과(high performance)를 유지하도록 합니다.
 </li>
 </ul>
 
 
 
</div>

시공관리자_이집트

Vezloo

<div>
 We&rsquo;re looking for detail-oriented individuals to join our
 
 Video &amp; Image Annotation
 
 team. Your role will be to accurately tag and label objects, actions, or scenes within video and image files to support the development of AI models.
 
 
 RESPONSIBILITIES
 
 <ul>
 <li>
 Annotate videos and images using internal tools
 </li>
 <li>
 Tag people, objects, movements, or scenes based on project guidelines
 </li>
 <li>
 Ensure high precision and consistency in labeling
 </li>
 <li>
 Meet daily productivity targets
 </li>
 <li>
 Communicate with team leads to clarify requirements or report issues
 
 
 
 </li>
 </ul>
 
 REQUIREMENTS
 
 <ul>
 <li>
 Strong attention to detail
 </li>
 <li>
 Ability to follow strict guidelines and instructions
 </li>
 <li>
 Basic computer skills and familiarity with annotation platforms
 </li>
 <li>
 Reliable internet connection and a computer with good performance
 </li>
 <li>
 Previous annotation experience is a plus but not required
 
 
 
 </li>
 </ul>
 
 BENEFITS
 
 <ul>
 <li>
 Fully remote work
 </li>
 <li>
 Flexible hours
 </li>
 <li>
 Training provided
 </li>
 <li>
 Performance bonuses based on accuracy and output
 </li>
 <li>
 Opportunity to work on global AI development projects
 
 
 </li>
 </ul>
</div>

Video & Image Annotation Specialist

Tamara

<div>
 
 
 About Us
 
 
 
 Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.
 
 
 Tamara is Saudi Arabia&rsquo;s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital,
 
 Checkout.com
 
 , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.
 
 
 
 
 
 
 Your role
 
 
 
 We're seeking Customer Care Advisors to join our team. In this role you will be crucial in providing answers to customers queries through website and live chat related to Tamara&rsquo;s services.
 
 
 This will be based on-site in our offices in Cairo, Egypt.
 
 
 
 
 
 
 
 Drawing on your proficiency in managing interaction with customers on a daily basis, you will be responsible for delivering exceptional customer service through accurate information and tailored solutions that address their needs to create unique experiences only Tamara can provide.
 
 
 
 
 
 With a proven track record of leveraging strong communication skills (written &amp; verbal) to effectively solve customer issues and find solutions quickly, even in a fast-paced environment, and ultimately revolutionize the way millions of users shop, pay, and bank.
 
 
 
 
 
 You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented&ndash;persevering regardless of circumstances, always finding a way through, no matter the challenges.
 
 
 
 
 
 You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.
 
 
 
 
 
 
 Your responsibilities
 
 
 <ul>
 <li>
 Answer inbound Calls, Emails and respond to live chats in an efficient manner.
 </li>
 <li>
 Identify customer questions, concerns, and overall needs.
 </li>
 <li>
 Provide accurate answers and solutions to customer queries.
 </li>
 <li>
 Reviewing customer accounts and transactions while resolving issues.
 </li>
 <li>
 Giving detailed explanations of services.
 </li>
 <li>
 Understanding and striving to meet support metrics while providing excellent customer service, and follow communication &ldquo;scripts&rdquo; when handling different topics.
 </li>
 <li>
 Reviewing customer accounts and transactions while resolving issues.
 </li>
 <li>
 Giving detailed explanations of services.
 </li>
 </ul>
 
 
 
 
 
 Your expertise
 
 
 <ul>
 <li>
 Minimum 1 year of customer experience in the local market
 </li>
 <li>
 Previous customer service experience is a plus.
 </li>
 <li>
 Native Arabic speaker.
 </li>
 <li>
 Holds a university degree
 </li>
 <li>
 Fluency in English Language, B1 profile.
 </li>
 <li>
 Ability to use computers.
 </li>
 <li>
 Ability to use internet applications.
 </li>
 <li>
 Great verbal &amp; written communication skills.
 </li>
 <li>
 Ability to handle customers&rsquo; issues.
 </li>
 <li>
 Ability to solve problems in a short period of time.
 </li>
 <li>
 Flexibility with rotational working hours/days.
 </li>
 </ul>
 
 
 
 
 All qualified individuals are encouraged to apply.
 
</div>

UAE Customer Care Advisor

Systems Limited - Egypt

<div>
 
 
 About the Role:
 
 
 
 We are seeking a highly skilled
 
 Technical Product Owner
 
 with deep expertise in
 
 Data &amp; AI
 
 to lead the development of innovative data-driven products and AI solutions. You will bridge the gap between business stakeholders and engineering teams, ensuring that our data initiatives align with strategic objectives and deliver measurable impact.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Act as the
 
 Product Owner
 
 for Data &amp; AI initiatives, managing the
 
 product backlog
 
 , prioritizing features, and defining user stories.
 </li>
 <li>
 Collaborate closely with
 
 Data Engineers, Data Scientists, and AI teams
 
 to translate business requirements into technical solutions.
 </li>
 <li>
 Drive the
 
 end-to-end lifecycle
 
 of AI/ML and data products, from ideation and requirements gathering to deployment and monitoring.
 </li>
 <li>
 Ensure alignment of data strategies with
 
 business objectives
 
 , including analytics, predictive modeling, and AI use cases.
 </li>
 <li>
 Define
 
 technical product roadmaps
 
 and drive adoption of best practices in data architecture, governance, and AI deployment.
 </li>
 <li>
 Collaborate with
 
 stakeholders
 
 to understand their needs and translate them into actionable features.
 </li>
 <li>
 Measure product performance using relevant KPIs and iterate on features for continuous improvement.
 </li>
 <li>
 Stay abreast of the
 
 latest trends in AI, machine learning, and data technologies
 
 , evaluating opportunities for innovation.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in
 
 Computer Science, Data Science, AI, Engineering, or related field
 
 .
 </li>
 <li>
 3_4 Proven experience as a
 
 Technical Product Owner
 
 in
 
 data-intensive or AI-focused projects
 
 .
 </li>
 <li>
 Strong understanding of
 
 data engineering, AI/ML models, data pipelines, cloud data platforms (AWS, Azure, GCP)
 
 .
 </li>
 <li>
 Experience with
 
 analytics, AI/ML frameworks (TensorFlow, PyTorch, scikit-learn), and data visualization tools
 
 .
 </li>
 <li>
 Solid knowledge of
 
 agile methodologies
 
 , backlog management, and working with cross-functional teams.
 </li>
 <li>
 Excellent
 
 communication skills
 
 to bridge technical and business conversations.
 </li>
 <li>
 Strong problem-solving skills and the ability to make
 
 data-driven product decisions.
 
 </li>
 </ul>
 
 
 
</div>

Technical Product Owner – Data & AI

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