service coordinator Jobs in Jobs In Jobs In Jobs In Pharmaceutical Sales Jobs In Indianapolis Indiana Jobs In Jobs In Indianapolis

service coordinator

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associate construction project manager

communications manager Jobs in Jobs In Jobs In Jobs In Pharmaceutical Sales Jobs In Indianapolis Indiana Jobs In Jobs In Indianapolis

communications manager

community case manager Jobs in Jobs In Jobs In Jobs In Pharmaceutical Sales Jobs In Indianapolis Indiana Jobs In Jobs In Indianapolis

community case manager

employee engagement coordinator Jobs in Jobs In Jobs In Jobs In Pharmaceutical Sales Jobs In Indianapolis Indiana Jobs In Jobs In Indianapolis

employee engagement coordinator

incap connector community of practice manager

EmployIndy

<div>Description:
<p>
EmployIndy is the workforce development board for Marion County, connecting job seekers with employers and driving economic growth in the Indianapolis region. With deep expertise in youth apprenticeship and workforce development, EmployIndy has been engaged by partners to serve as the Community of Practice convener for the Indiana Career Apprenticeship Pathway (INCAP) initiative. In this role, EmployIndy works in partnership with Industry Talent Associations (ITAs), the Richard M. Fairbanks Foundation, and Regional INCAP Connectors to support the implementation of high-quality youth apprenticeship programs that prepare Indiana's students for successful careers.</p><p>
Reporting to Director, Apprenticeships, this position manages the INCAP Connector Community of Practice, providing central coordination and support for Regional INCAP Connectors as they implement youth apprenticeship programs across Indiana. The Manager creates the infrastructure and collaborative spaces that enable Connectors to excel by designing and facilitating Community of Practice gatherings, developing implementation resources, maintaining communication channels, coordinating stakeholder alignment, and providing targeted support for emerging challenges. This role requires strong facilitation skills, relationship management, project coordination, and the ability to translate complex implementation challenges into actionable support strategies. This is a grant-funded position starting in early 2026 that extends to early 2028.</p><p><b>
Essential Duties &amp; Responsibilities</b></p><ul><li><b>
Community of Practice Design and Facilitation (35%)</b> - Design and facilitate quarterly in-person Connector Collaborative Meetings and monthly virtual Topic-Focused Sessions, conduct 1:1 check-in with Connectors, and manage all meeting logistics including scheduling, materials, and coordination of guest speakers.</li><li><b>
Resource Development and Knowledge Management (25%)</b> - Develop comprehensive resources and tools to support Connector success, document and disseminate best practices across the network, and manage shared repositories for meeting recordings, resources, templates, and implementation guides.</li><li><b>
Peer Learning and Mentorship (15%)</b> - Design and manage peer mentorship programs, facilitate peer-to-peer problem solving and collaboration, and create opportunities for Connectors to showcase successful strategies and innovations.</li><li><b>
Stakeholder Coordination and Communication (15%)</b> - Serve as primary liaison between Connectors, ITAs, EmployIndy, and Fairbanks Foundation to ensure transparent communication, strategic alignment, and effective collaboration across all partners.</li><li><b>
Data Analysis and Continuous Improvement (10%)</b> - Track implementation trends and challenges across Connectors, perform research and data analysis on workforce trends and apprenticeship outcomes, and synthesize feedback to inform program improvements and policy recommendations.</li></ul>
Requirements:<p><br>
</p><p><b>Education:</b></p><ul><li>
Bachelor&rsquo;s degree in Business, Education, Human Resources, Organizational Development, or a related field, or equivalent experience required.</li></ul><p><b>
Experience:</b></p><ul><li>
Minimum of 2 years of demonstrated experience in project management, program coordination, or community management required.</li><li>
Experience facilitating meetings, training sessions, or professional development programs with diverse stakeholder groups required.</li><li>
Experience conducting research, analyzing data, and translating findings into practical applications required.</li><li>
Experience in education, workforce development, or youth-serving organizations preferred.</li><li>
Knowledge of apprenticeship systems, workforce development, K-12 education systems, or youth career development preferred.</li></ul><p><b>
Certifications/Licenses:</b></p><ul><li>
Driver&rsquo;s license required.</li><li>
Certifications in project management, facilitation, or workforce development are a plus.</li></ul><p><b>
Technical Skills:</b></p><ul><li>
Proficiency with virtual meeting platforms (Zoom, Teams) and collaboration tools required.</li><li>
Experience with document management systems (SharePoint strongly preferred) and knowledge management systems required.</li><li>
Experience building and maintaining resource libraries or shared repositories for distributed teams preferred.</li></ul><p><b>
Professional Skills:</b></p><ul><li>
Strong facilitation, relationship building, communication, written communication, data synthesis, organizational and project management skills.</li><li>
Ability to work collaboratively across multiple stakeholder groups, navigate competing priorities, and problem-solve independently.</li></ul></div><p></p>

INCAP Connector Community of Practice Manager

Walgreens

<div><ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li><li>
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li><li>
Models and delivers a distinctive and delightful customer experience.</li></ul><br>
<b>
Customer Experience</b><ul><li>
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>
Develops strong relationships with most valuable customers.</li></ul><b>
Operations</b><br>
<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>
Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li><li>
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>
May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li><li>
Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li><li>
Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li><li>
Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>
Completes special assignments and other tasks as assigned.</li></ul><b>
Training &amp; Personal Development</b><ul><li>
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li><li>
Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul><br>
<b>
Basic Qualifications</b><br>
<ul><li>
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>
Requires willingness to work flexible schedule, including evening and weekend hours.</li></ul><br>
<b>
Preferred Qualifications</b><br>
<ul><li>
Prefer six months of experience in a retail environment.</li><li>
Prefer to have prior work experience with Walgreens.</li><li>
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li><li>
Prefer good computer skills.</li><li>
Prefer the knowledge of store inventory control.</li><li>
Prefer PTCB certification.</li></ul>
We will consider employment of qualified applicants with arrest and conviction records.<br>
<br>
An Equal Opportunity Employer, including disability/veterans.<br>
<br>
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits<br>
<b>Salary Range:</b> $17.5 - $21 / Hourly</div>

Certified Pharmacy Technician

Grow Therapy

<p><b>Remote Psychiatric Mental Health Nurse Practitioner &mdash; PMHNP</b></p><p>Grow Therapy is seeking licensed mental health nurse practitioners to join our expanding network of providers!</p><p><b>About Grow Therapy</b></p><p>Grow Therapy is a leading partner for thousands of independent mental health providers across the U.S. Powered by a passionate team of mental health advocates and healthcare veterans, Grow is looking for providers who want to build or expand their private practice with the support of a large client network, administrative services, and a connected community. We handle credentialing, billing, and insurance claims so providers can enjoy the freedom of choosing when, where, and who to work with &mdash; without the hassle of mundane admin tasks.</p><p>We believe everyone should have the opportunity to receive therapy, and therapists should be able to serve the communities they care most about &mdash; not just the small number of people who can afford to pay out of pocket. <b>Our mission is to enable providers to grow successful and accessible private practices</b>, so that anyone can receive essential and quality mental healthcare.</p><p><b>Why Grow Therapy? </b>We partner with our providers every step of the way:</p><ul><li><b>Earnings: </b>Up to $205 per hour, with our favorable insurance rates (and you set your own private pay rates!)</li><li><b>Free, hassle-free credentialing with major insurers:</b> Under the Grow umbrella you&rsquo;ll get paneled for free with the major payors in your state so you can also start seeing insurance clients.</li><li><b>External marketing efforts to assist you in growing your practice:</b> We empower providers with tools to help you expand your reach and market your practice to potential clients.</li><li><b>Intake &amp; scheduling team dedicated to your clients:</b> Clients can easily book with just a few clicks through our website or by calling our dedicated customer support team.</li><li><b>User-friendly EHR:</b> A one-stop shop to manage your invoice submissions, client notes, telehealth sessions, and scheduling.</li><li><b>Complete billing service and weekly direct deposit:</b> Don't worry about unpaid claims! Any insurance claims that you submit are guaranteed.</li><li><b>Telehealth: </b>See clients in-person, through telehealth, or a combination of the two.</li><li><b>Build your dream practice: </b>With no client minimums or visit requirements, we leave it completely up to you to build your practice how you want. Determine what types of clients you want to see, and create a schedule that works for your needs.</li><li><b>Health Insurance Support:</b> We partner with Stride so you can find the most affordable health care coverage plans in your area.</li><li><b>Continuing Education Credits: </b>Providers who actively see clients on the Grow Therapy platform can access free CEU opportunities through our partnerships with PESI and Violet.</li><li><b>Grow Community: </b>Connect with other Grow providers in a private community space, dedicated to offering support, advice, and camaraderie throughout your private practice journey.</li><li><b>Clinical Education: </b>Gain access to clinical resources provided by our team of experts as well as other like-minded clinicians, such as peer consultation groups, discussion forums, documentation webinars, and more!</li></ul><p>The best part? Grow is <b>free for providers</b> and has <b>no minimum visit requirements</b>.</p><p><b>Minimum Qualifications</b></p><ul><li>You are a board certified PMHNP</li><li>Licensed in Indiana</li><li>Interested in a full-time or part-time contract position</li><li>Minimum of 2 years with a PMHNP certification</li><li>Individual Professional Liability insurance</li><li>Have a collaborating physician or are willing to obtain one</li><li>Please note all of the above information will need to be verified prior to your introductory call with Grow Therapy.</li></ul><p><b>Please note</b>: Grow Therapy can only work with Nurse Practitioners who have 2+ years with their PMHNP certification.</p><p>If this is you, we&rsquo;d love for you to meet with our recruitment team for a video interview to determine if a partnership with Grow makes sense! If you are in the process of obtaining these qualifications, please note that we will be unable to move forward with a meeting.</p><p>MMA2</p><p>Job Types: Full-time, Part-time, Contract</p><p>Pay: $72.00 - $205.00 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li></ul><p>Work Location: Remote</p>

Remote Psychiatric Mental Health Nurse Practitioner — PMHNP

Community Health Network

<div><div><div><div>Category</div>
<div>Patient Support</div>
</div><div><div>Job Family</div>
<div>Medical Assistant</div>
</div><div><div>Department</div>
<div>ENT Care-East</div>
</div><div><div>Schedule</div>
<div>Full-time</div>
</div><div><div>Facility</div>
<div>Community Hospital East</div>
<div><div><div>1500 North Ritter Avenue</div><br>
<div>Indianapolis</div>, <div>IN</div> <div>46219</div><br>
<div>United States</div></div></div>
</div><div><div>Shift</div>
<div>Day Job</div>
</div><div><div>Hours</div>
<div>8:00am - 5:00pm, Monday - Friday</div><br>
</div></div><p></p><div><div><p><b>Join Community</b></p>
<p>
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, &ldquo;community&rdquo; is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered &mdash; and we couldn&rsquo;t do it without you.</p>
<p><b>
Make a Difference</b></p>
<p>
The Medical Assistant will be responsible for assisting the provider of an ambulatory health care site with facilitation of patient visit and procedures, routine laboratory tests, referrals, and quality outcomes for the population of the practice. As an MA, you will also get to actively participate in Network quality initiatives regarding best practices.</p>
<p><b>
Exceptional Skills and Qualifications</b></p>
<p>
Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.</p>
<ul>
<li> Graduate/certificate of completion from a recognized medical assisting program OR a High School Diploma/GED + one year of medical assistant experience in a physician practice within the past three years.</li>
<li><b> Medical Assistant certification required within 6 months of hire</b></li>
<li> Prepare exam rooms and treatment areas for patient use including required cleaning and stocking of supplies</li>
<li><b> </b>Room patients and manage an efficient flow of provider&rsquo;s caseload</li>
<li> Obtain necessary vital signs, EKGs, and/or specimen collection</li>
<li> Documentation of care using the EPIC EMR system</li>
<li> Perform Point of Care Testing based on patient&rsquo;s chief complaint and available protocols</li>
<li> Process referrals and medication refills</li>
<li> Maintain positive relationships with patients, providers, and staff</li>
</ul></div>
<p><b>Why Community?
</b></p><p>At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.</p></div></div><p></p>

Medical Assistant - ENT - East

Enlyte

<div>Company Overview:
<div>
At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.</div><div></div><div><b><br>
Be part of a team that makes a real difference.</b></div>
Job Description:
<div><b>
This is a full-time, hybrid position. You must be located in the Indianapolis, IN</b><b> </b><b>area due to regular local travel (60% of the time) for in-person patient appointments.</b></div><div></div><div><b><br>
Case Manager Perks: </b>Mileage Reimbursement</div><div>
 Travel Reimbursement</div><div>
 Professional Time</div><div>
 Bonus Plan</div><div></div><div><b><br>
Company Perks: </b>Full and comprehensive benefits program, 24 days of paid vacation/holidays in your first year plus sick days, home office equipment including laptop and desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and hands-on workers&rsquo; compensation case management training.</div><div></div><div><br>
Join our compassionate team and help make a positive difference in an injured person&rsquo;s life. As a Field Case Manager, you will work closely with treating physicians/providers, employers, customers, legal representatives, and the injured/disabled person to create and implement a treatment plan that returns the injured/disabled person back to work appropriately, ensure appropriate and cost-effective healthcare services, achievement of maximum medical recovery and return to an optimal level of work and functioning. In this role, you will:</div><ul><li>
Demonstrate knowledge, skills, and competency in the application of case management standards of practice.
</li><li>Use advanced knowledge of types of injury, medications, comorbidities, treatment options, treatment alternatives, and knowledge of job duties to advise on a treatment plan.</li><li>
Interview disabled persons to assess overall recovery, including whether injuries or conditions are occupational or non-occupational.</li><li>
Collaborate with treating physicians/providers and utilize available resources to help create and implement treatment plans tailored to an individual patient.</li><li>
Work with employers and physicians to modify job duties where practical to facilitate early return to work.</li><li>
Evaluate and modify case goals based on injured/disabled person&rsquo;s improvement and treatment effectiveness.</li><li>
Independently manage workload, including prioritizing cases and deciding how best to manage cases effectively.
</li><li>Complete other duties, such as attend injured worker&rsquo;s appointments when appropriate, prepare status updates for submittal to customers, and other duties as assigned.</li></ul>
Qualifications:
<ul><li><b>Education:</b> Associates Degree or Bachelor&rsquo;s Degree in Nursing or related field.</li><li><b>
Experience:</b> 2+ years clinical practice preferred. Workers&rsquo; compensation-related experience preferred.</li><li><b>
Skills:</b> Ability to advocate recommendations effectively with physicians/providers, employers, and customers. Ability to work independently. Knowledge of basic computer skills including Excel, Word, and Outlook Email. Proficient grammar, sentence structure, and written communication skills.</li><li><b>
Certifications, Licenses, Registrations:
</b><ul><li>Active Registered Nurse (RN) license required. Must be in good standing.</li></ul></li><li><b>
Travel: </b>Must have reliable transportation and be able to travel to and attend in-person appointments with injured workers in assigned geography.</li><li><b>
Internet:</b> Must have reliable internet.</li></ul>
Benefits:
<div>
We&rsquo;re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&amp;D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $70,600 - $83,000 annually. In addition to the base salary, you will be eligible to participate in our productivity-based bonus program. Your total compensation, including base pay and potential bonus, will be based on a number of factors including skills, experience, education, and performance metrics.</div><div><br>
</div><p><i>The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.</i>
</p><div>#LI-MC1</div><div>
Registered Nurse (RN), Nursing, Home Care Registered Nurse, Emergency Room Registered Nurse, Clinical Nurse, Nurse Case Manager, Field Case Manager, Medical Nurse Case Manager, Workers&rsquo; Compensation Nurse Case Manager, Critical Care Registered Nurse, Advanced Practice Registered Nurse (APRN), Nurse Practitioner, Case Management, Case Manager, Home Healthcare, Clinical Case Management, Hospital Case Management, Occupational Health, Patient Care, Utilization Management, Acute Care, Orthopedics, Rehabilitation, Rehab, CCM, Certified Case Manager, CDMS, Certified Disability Management Specialist, CRC, Certified Rehab Certificate, CRRN, Certified Rehab Registered Nurse, COHN, Certified Occupational Health Nurse, CMC, Cardiac Medicine Certification, CMAC, Case Management Administrator Certification, ACM, Accredited Case Manager, MSW, Masters in Social Work, URAC, Vocational Case Manager</div></div>

Medical Field Case Manager

Korn Ferry

<div><p><b>The Opportunity</b></p><p>
Riley Children&rsquo;s Health at Indiana University Health seeks a strategic and collaborative Chief Nursing Officer to lead nursing across one of the nation&rsquo;s premier pediatric health systems. As a key member of the Riley Children&rsquo;s executive team and in close partnership with the IU Health enterprise Chief Nurse Executive, the CNO will advance a unified nursing vision aligned with system strategy while preserving Riley&rsquo;s distinct identity and national reputation. This leader will thrive in a highly collaborative environment, building strong partnerships with physician leaders, operational executives, and system stakeholders to ensure nursing is fully integrated into enterprise priorities.</p><p>
The CNO will provide executive oversight for nursing practice, quality, safety, workforce strategy, and professional development across all Riley Children&rsquo;s Health campuses and care settings. Operating within a complex, matrixed academic health system, the successful candidate will leverage the scale, resources, and infrastructure of a strong, stable health system to advance innovation, operational excellence, and sustained ANCC Magnet designation. Strengthening interdisciplinary collaboration, advancing leadership development, and fostering a culture of professionalism and pride will be central to the role.</p><p>
This is a highly visible leadership opportunity requiring executive presence, strategic agility, and the ability to inspire and align a large nursing workforce around shared goals. The CNO will join a respected and well-established health system, contributing to a One Team culture grounded in trust, accountability, and excellence while positioning Riley Children&rsquo;s nursing as a national leader in pediatric care.</p><p><b>
The Position</b></p><p>
The Chief Nursing Officer (CNO) is a key member of the Riley Children&rsquo;s Health executive leadership team, reporting directly to the Riley Children&rsquo;s President and serving as the primary advocate for nursing excellence and patient care outcomes. The CNO is responsible for setting the strategic direction, providing operational oversight, and financial management of the nursing division, ensuring alignment with the organization's mission, vision, and long-term goals.</p><p>
The CNO serves as the nursing expert for Riley Children&rsquo;s Health. They are accountable for enhancing nursing practice across both inpatient and ambulatory settings that are patient-centric, providing exceptional quality and safe care, and ensuring that all nurses practice at the highest scope of their licensure. The CNO is a champion of change that advances care and quality outcomes across Riley Children&rsquo;s Health.</p><p>
This role requires a visionary leader who can drive nursing innovation, enhance quality and patient experience, and foster a culture of evidence-based clinical excellence. Additionally, the CNO will drive cross-functional collaboration between clinical (especially physician enterprise), administrative, and operational teams to ensure a seamless patient care experience.</p><p>
This leader supports professional development at all levels of the organization and demonstrates a deep commitment to the nursing profession and to those who turn to IU Health for care. The CNO will create environments where team members feel personally valued, professionally invested, and inspired by both patients and colleagues. Additionally, the CNO is accountable for achieving organizational outcomes as measured by the IU Health Promise Dashboard, including improvements in quality and safety, care affordability, patient experience, and team member engagement.</p><p>
The ideal candidate will bring a strong dedication to evidence-based decision-making in both clinical and leadership settings. They will foster shared leadership, professional practice models, and continuous improvement, while promoting a culture of learning through clinical inquiry and partnerships with nursing schools. They will possess up-to-date knowledge of clinical standards, regulatory and accreditation requirements, and be familiar with ANCC Magnet criteria. With a solid grasp of healthcare economics and policy, they will understand the influence of governing bodies across all levels. This leader will build collaborative relationships with internal and external stakeholders and actively engage in professional organizations, serving as a visible and inspiring presence in the nursing community.</p><p>
This leader will embody IU Health's mission; embrace its vision; and lead with respect, humility, and intellectual curiosity. The leader will demonstrate the highest moral and ethical traits and will understand the unique importance of a pediatric focus.</p><p><b>
Key Responsibilities</b></p><p>
Executive Leadership &amp; Strategy</p><ul><li>
Serve as a trusted advisor to the President and executive leadership team, contributing to the overall strategic direction of the organization.
</li><li>Develop and implement nursing strategies, policies, and care models that support organizational goals and enhance patient outcomes.
</li><li>Act as the voice of nursing leadership, advocating for nursing staff at the executive and system level.
</li><li>Responsible for the vision, strategy, and execution of nursing practice throughout Riley Children&rsquo;s Health to be delivered consistently and safely.
</li><li>Actively engage with peer Chief Nursing Officers across IU Health and beyond to share best practices and strengthen system-wide nursing leadership.</li></ul><p>
Nursing Operations &amp; Clinical Excellence</p><ul><li>
Provide direct leadership to nurse executives, directors, and managers to maintain high standards of nursing care across all departments.
</li><li>Establish evidence-based practices and quality initiatives to improve patient safety, satisfaction, and clinical outcomes.
</li><li>Oversee contemporary nursing workforce planning, including recruitment, retention, succession planning, and professional development initiatives.
</li><li>Enhance and evolve the nursing professional governance and evidence-based practice infrastructure.
</li><li>Create innovative and leading class programs in nurse education and academic scholarship.
</li><li>Drive performance improvement strategies by monitoring key clinical metrics and implementing continuous quality improvement programs.
</li><li>Address the professional practice needs of nurses throughout the full continuum of care; develop and promote effective care coordination models to partner with community resources and ensure optimal health for patients outside of the hospital setting.</li></ul><p>
Financial &amp; Resource Management</p><ul><li>
Develop and manage the budget of nursing departments, ensuring cost-effective operations without compromising care quality.
</li><li>Optimize nursing resource allocation, including staffing models and technology investments, to enhance efficiency and effectiveness.
</li><li>Partner with the CFO and President on capital planning for nursing-related infrastructure, technology, and innovation.
</li><li>Partner with CHRO on human capital management and workforce related matters.</li></ul><p>
Regulatory Compliance &amp; Risk Management</p><ul><li>
Ensure full compliance with federal, state, and local healthcare regulations, as well as accreditation standards (e.g., The Joint Commission, CMS, OSHA).
</li><li>Develop and enforce policies that align with regulatory requirements while supporting best practices in patient care and safety.
</li><li>Partner with leaders overseeing the organization&rsquo;s infection control, patient safety, and risk management programs to ensure alignment of nursing practice with the goals of these programs.
</li><li>Ensure standardization of quality, accreditation, regulatory, compliance, and patient safety efforts throughout Riley Children&rsquo;s Health are consistent with IU Health System initiatives.</li></ul><p>
Innovation, Change Management &amp; Technology Integration</p><ul><li>
Drive the adoption of emerging healthcare technologies and digital transformation in nursing operations.
</li><li>Lead change management initiatives to enhance clinical workflows, nurse engagement, and interdisciplinary collaboration.
</li><li>Stay abreast of industry trends and innovations, ensuring the organization remains a leader in nursing excellence and patient care delivery.
</li><li>Create and implement initiatives that elevate and innovate the nursing care delivery model.
</li><li>Work to consistently innovate nursing practices that provide exceptional patient care and operational performance.
</li><li>Collaborate with system executives and other key stakeholders to appropriately utilize clinical data, informatics, and business analytics in the expansion of care initiatives, clinical integration, workforce development, process improvement, and standardization of nursing practice.</li></ul><p>
Culture, Engagement &amp; Leadership Development</p><ul><li>
Cultivate a culture of excellence, collaboration, and accountability within the nursing workforce.
</li><li>Implement leadership development programs to empower nurse leaders and support career progression, in partnership with HR learning &amp; development leaders.
</li><li>Ensure an environment of wellbeing and agile listening to create a highly engaged nursing workforce.
</li><li>Recognize generational differences and implement retention strategies for a multigenerational workforce.</li></ul><p><b>
The Candidate</b></p><p>
Experience and Professional Qualifications</p><p>
The ideal CNO candidate will be a highly respected nurse executive with dynamic leadership capabilities and demonstrated operational acumen, with the ability to lead in a manner that supports and advances the success, unity, and mission of Riley Children&rsquo;s Health and the community it serves. Meaningful clinical experience in pediatric nursing is strongly preferred to ensure credibility with frontline teams and a nuanced understanding of the distinct clinical, operational, and family-centered care considerations inherent in pediatric healthcare. The CNO will exemplify leadership, collaboration, communication, integrity, and fairness.</p><p>
In addition, the CNO will have:</p><ul><li>
At least 7-10 years of progressive nursing leadership within an academic medical center or integrated delivery system is preferred.
</li><li>Proven success operating within a large, matrixed health system environment, with the ability to influence across organizational boundaries, align stakeholders, and fully leverage system assets, scale, and capabilities to drive quality, operational excellence, and strategic growth.
</li><li>Strong operational and financial acumen with the ability to lead and partner around a vision for superior patient-centered care that includes continuous improvements in care coordination, quality, safety, and cost-of-care reductions.
</li><li>Executive presence with strong decision-making and strategic-thinking skills.
</li><li>Exceptional leadership and communication abilities, with a proven ability to build relationships across all levels of an organization.
</li><li>Ideally experience leading within an ANCC Magnet-designated organization.
</li><li>Deep understanding of healthcare regulations such as JCAHO, financial management, and quality improvement methodologies.
</li><li>Ability to drive organizational change, innovation, and transformation in nursing practice.
</li><li>Experience as a nurse leader in quality, patient safety, and care management.
</li><li>Proven ability to build internal and external relationships, with a demonstrated track record of working successfully with physicians and physician leaders, diverse management teams, community, and other key stakeholders.
</li><li>A &ldquo;systems thinker&rdquo; who demonstrates innovation and an understanding and appreciation for nursing practice across the full continuum of care.
</li><li>Extensive knowledge of health care issues, trends, legal and regulatory compliance, and clinical integration with emphasis in service line development and nursing operations.
</li><li>A courageous and innovative individual with a &ldquo;can do attitude&rdquo; that can inspire an organization to do its best even in difficult circumstances.
</li><li>A proactive leader and problem solver regarding the health care economics facing health systems today.
</li><li>Exhibits strength of character and is viewed as a trusted, ethical and highly visible and effective leader within the organization.</li></ul><p>
Education and Certifications</p><ul><li>
A master&rsquo;s degree in nursing, health administration, or a related field is required (with a BSN if the master&rsquo;s is not in nursing).
</li><li>A Doctor of Philosophy (PhD) or Doctorate of Nursing Practice (DNP) is preferred but not required.
</li><li>RN licensure is required.</li></ul><p></p><div><b><br>
The Organization</b></div><p></p><p>
Riley Children's Health</p><p>
Since 1924, Riley Children&rsquo;s Health has consistently raised the bar for excellence in pediatric healthcare. As a comprehensive children&rsquo;s health system serving the state of Indiana, the Midwest, and beyond, Riley Children&rsquo;s offers nationally recognized care in a footprint that meets patients and families close to home. Riley Children&rsquo;s operates two hospitals with a total of 475 beds and is Indiana&rsquo;s largest and most skilled pediatric system, with over 50 locations across the state. It combines the specialization of a comprehensive pediatric system with the power of IU Health, the state's largest health system, ensuring patients have access to groundbreaking research and innovative treatments to complement high-quality patient care. Faculty physicians within Riley Children's are members of the IU School of Medicine.</p><p>
Through enduring collaborations with the Indiana University School of Medicine, Indiana University School of Nursing and Indiana University School of Health and Human Sciences, Riley Children's Health is one of the top 10 sites in the United States for pediatric health research. The Indiana University School of Medicine Department of Pediatrics, which serves as the research partner of Riley Children&rsquo;s, ranks 6th among all U.S. pediatric programs for National Institutes of Health (NIH) funding. NIH grants are the gold standard in the research community and are widely considered a barometer of a program&rsquo;s impact and success. The Riley-affiliated program is also the only nationally ranked pediatric research program in Indiana and the top-ranked program in the Midwest.</p><p></p><div>
Indiana University Health</div><div>
Indiana University Health (IU Health) is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals, $8.64 billion in operating revenue and a statewide market share of 30 percent. The system&rsquo;s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care.</div><p></p><p>
IU Health, in partnership with the Indiana University School of Medicine, created three institutes &ndash; cardiovascular, cancer and neuroscience - that bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care and improve the health of patients and communities across Indiana. IU Health Simon Cancer Center is associated with IU Melvin and Bren Simon Cancer Center, Indiana&rsquo;s only National Cancer Institute (NCI)-designated comprehensive cancer center.</p><p>
In Indianapolis, IU Health includes three major downtown hospitals: IU Health Methodist Hospital, IU Health University Hospital and Riley Hospital for Children at IU Health. These facilities serve as the system&rsquo;s academic health center (AHC) and provide nationally recognized care to patients from across Indiana and beyond. The system&rsquo;s regional and statewide facilities serve as referral resources to the AHC and facilitate seamless, high- quality patient care throughout Indiana.</p><p>
In addition to the AHC, IU Health has 12 community hospitals across the state, and a network of strategic partnerships, joint ventures and initiatives, including urgent care centers, ambulatory operations, philanthropic foundations and a health plan. The system&rsquo;s statewide operations provide Hoosiers with access to advanced clinical care without having to travel to Indianapolis.</p><p></p><p><i><br>
******</i></p><p><i>
Korn Ferry shall provide equal employment opportunity to all qualified candidates, and will refer candidates without regard to race, color, religion, national origin, sex, age, disability, veteran status or any other legally protected basis. Artificial Intelligence tools may be used in connection with the recruitment process for this position.</i></p></div><p></p>

Chief Nursing Officer, Riley Children's Health

Kroger

<div>Responsible for delivering the highest quality health care within The Little Clinic's scope of services while achieving optimum patient satisfaction. These responsibilities include but are not limited to: building relationships with the patients, host store personnel and the health care community in order to enhance practice building and continuity of care. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.<b>MINIMUM
</b><br>
<ul><li>Master of Science in Nursing as a Family Nurse Practitioner or Bachelor's Degree as a Physician Assistant (PAs in OH must have completed 500 hours of post-graduate physician-supervised experience)</li>
<li>1 year of experience in healthcare</li>
<li>Active license, American Association of Nurse Practitioners (AANP) or American Nurses Credentialing Center (ANCC) certification and all necessary state credentials</li>
<li>Board certified family nurse practitioner (FNP-C); or physician assistant (PA-C), where eligible
</li><li>Valid driver's license</li>
<li>Ability to prioritize and handle multiple projects and responsibilities</li>
<li>Ability to maintain a high degree of confidentiality</li>
<li>Excellent telephone, interpersonal and organizational skills</li>
<li>Strong computer skills</li>
<li>Excellent oral/written communication skills</li>
<li>Ability to work both independently and as part of a team</li>
</ul><br>
<b>DESIRED</b><br>
<ul><li>Any experience with applicable clinical procedures</li>
<li>Any experience with electronic health record charting systems</li>
<li>Any previous experience in retail health, emergency health, critical care</li>
<li>Demonstrated leadership, coaching and influencing skills</li>
</ul><ul><li>Provide the highest quality of medical care to our patients while maintaining all company metrics for productivity</li>
<li>Participate in peer review, quality assurance, and staff meetings with other health practitioners as required</li>
<li>Ensure that a safety and quality-based healthcare environment is maintained</li>
<li>Ensure that the clinic remains open for all scheduled hours</li>
<li>Collaborate with the regional management in participating in a community event to promote TLC to generate increased utilization of the clinic</li>
<li>Respond as directed by regional management to correct any situations noted on the customer experience survey</li>
<li>Manage the clinic's inventory and order supplies to maintain cost effective clinical operations</li>
<li>Perform quality control on instrumentation and CLIA waived testing as scheduled</li>
<li>Utilize the company information systems as directed and in compliance with HIPAA regulations and company policies</li>
<li>Support mentor program by being a resource and a role model</li>
<li>Keep clinical knowledge current by attending ongoing education seminars related to retail and family practice</li>
<li>Provide coverage for clinics within the region as needed, and as assigned by the regional management</li>
<li>Control costs at the clinics to meet the budgeted profitability goals</li>
<li>Maintain a presence in the community through active membership in local nursing organizations and through participation in community outreach programs</li>
<li>Present a neat, well-groomed image, wearing a clean, white lab coat, closed toe shoes in compliance with The Little Clinic dress code</li>
<li>Participate in other operational duties and responsibilities as assigned by the regional management</li>
<li>If a float: Travel to designated clinics within a specified geographic area</li>
<li>Must be able to perform the essential job functions of this position with or without reasonable accommodation</li></ul></div>

Nurse Practitioner

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