senior it specialist

warehouse manager

industrial logistics specialist

Eshratex Spinning S.A.E

<p>Industrial Companies only are accepted for this role <i>Logistics Specialist</i>  Locates in <strong>Alexandria Egypt</strong>. With Solid background with NAFEZA &amp; GAFI (<strong>PRIVATE FREEZONE REGULATIONS </strong>).</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Arrange and oversee the transportation of goods, both inbound and outbound, via various modes including land, sea, and air <strong>according to the local private zone regulation and conformities. </strong></li><li>Track and trace shipments, providing real-time updates to relevant parties and resolving any issues or delays that may arise.</li><li>Coordinate with warehouses and distribution centers to schedule pick-ups and deliveries, ensuring all necessary documentation is prepared.</li></ul><p> </p><p> </p><ol><li><strong>Documentation &amp; Compliance:</strong><ul><li><strong>Dealing with NAFEZA procedures 100% with capability of handling the full cycle duties from A-Z.</strong></li><li><strong>Stay informed about changes in customs regulations, tariffs, and trade agreements in Egypt and other relevant countries.</strong></li><li><strong>Good Command with GAFI ( FREE PRIVATE ZONE LAWS) </strong> <strong>متابعه و تخصيم  ارصده و عمل امر شغل</strong></li><li><strong>Manage &amp; Preparing the Bills</strong>, reviewing with the Accountant department </li><li>Prepare, review, and manage all necessary logistics documentation, including bills of lading, commercial invoices, packing lists, customs declarations, and certificates of origin.</li><li>Ensure all shipping and customs documentation is accurate and compliant with national and international trade regulations.</li></ul></li></ol><p> </p><p><br /> </p><p><strong>Qualifications:</strong><br /> </p><ul><li><strong>Education:</strong> Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.<br /> </li><li><strong>Experience:</strong><ul><li>Minimum of 3 -7  years of experience in logistics(<i><strong>FREE-ZONE  GAFI EXPERTISE</strong></i>),</li><li>Proven experience with international shipping (import/export) and customs procedures in Egypt is highly desirable.</li><li>Fluent in Arabic &amp; English with High Communicational skills</li></ul></li></ul><p> </p>

Industrial Logistics Specialist

Confidential

<p><strong>Warehouse Manager</strong></p><p> </p><p>A Well Reputed Industrial Company in Alexandria Egypt is Currently Hiring A <strong>Warehouse Manager</strong> with Minimum <strong>10 Years’ Experience Monitoring &amp; Observing Large/ High Volume Capacity Warehouses </strong>Industrial Companies Only. </p><p> </p><p>The Proper Candidates should have plenty of Flexibility and Managing skills to lead the whole team and dealing with other Departments’ workflow and needs.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Warehouse Operations Management:</strong><ul><li>Oversee all inbound and outbound warehouse activities (Spare parts, packing materials, raw materials &amp; finished product Stocks)</li><li>Monitor and manage daily workflow, ensuring timely and accurate processing of all orders.</li><li>Implement and manage inventory control systems</li><li>Oversee the maintenance and proper functioning of warehouse equipment</li></ul></li><li><strong>Team Leadership &amp; Development:</strong><ul><li>Lead, motivate, and coach the warehouse team to achieve productivity, accuracy, and safety targets.</li><li>Conduct regular performance reviews, set clear goals, and provide constructive feedback.</li></ul></li><li><strong>Inventory Control &amp; Accuracy:</strong><ul><li>Implement Strong cycle to maintain high levels of inventory accuracy.</li><li>Resolve inventory Problems.</li></ul></li></ol><p> </p><p> </p><ol><li><strong>Health, Safety &amp; Security:</strong><ul><li>Ensure strict adherence to all health, safety, and environmental regulations and company policies (e.g., OSHA standards, Egyptian labor laws, fire safety).</li><li>Develop and enforce warehouse safety procedures.</li><li>Implement security measures.<br /> </li></ul></li><li><strong>Logistics &amp; Transportation Coordination:</strong><ul><li>Coordinate with transportation providers (in-house or third-party) for timely inbound and outbound shipments.</li><li>Optimize loading and unloading processes</li><li>Ensure proper documentation for all shipments, including bills of lading, packing lists, and customs forms (if international).<br /> </li></ul></li><li><strong>Technology &amp; Continuous Improvement:</strong><ul><li>Maximize the use of the Warehouse Management (SAP-ERP System).<br /> </li></ul></li><li><strong>Reporting &amp; Communication:</strong><ul><li>Generate and analyze regular reports on warehouse KPIs (e.g., inventory accuracy, order fulfillment rates, shipping errors, cost per unit, safety incidents).</li><li>Communicate effectively with other departments (e.g., Production, Purchasing, Accounting) to ensure seamless Logistics Department.</li></ul></li></ol><p> </p><p><strong>Qualifications:</strong><br /> </p><ul><li><strong>Education:</strong> Bachelor's degree in Accounting, Business Administration Or related field.</li><li><strong>Experience:</strong><ul><li>Minimum of [10-15] years of progressive experience in warehouse management with at least 5 Years as manager at Major Corporates</li><li>Experience in Industrial Filed</li></ul></li></ul>

Warehouse Manager

<p><strong>Senior IT Specialist </strong></p><p> </p><p>A Pioneer Industrial Company in Alexandria – Egypt is looking for a <strong>Senior IT Specialist with Minimum 7 years’ Experience working at high-capacity companies who</strong> goes beyond traditional help-desk management. Maintain all facilities related to Technology support (Software &amp; Hardware). The candidate MUST be Collaborative and Supportive for his Colleagues, dedicating his time to serve and keep the workplace maintained properly.</p><p> </p><p><strong>Core Responsibilities</strong></p><ul><li><strong>Cybersecurity &amp; Resilience:</strong> Implement a <strong>Zero-Trust Architecture</strong>. </li><li><strong>ERP &amp; OT Integration:</strong> Oversee the optimization of our ERP (SAP Specifically) to ensure it talks directly to all company’s department </li><li><strong>Infrastructure Scalability:</strong> Manage the transition to Hybrid Cloud/Edge Computing, enabling AI-driven predictive maintenance for our teams.</li><li><strong>Strategic Vendor Management:</strong> Negotiate and manage the hardware vendors, and software providers to ensure 99.9% system availability.</li></ul><p><strong>Technical Requirements</strong></p><strong>Category</strong><strong>Requirement</strong><strong>Education</strong> Bachelor’s degree in Computer Science, IT, or related Engineering or Relative<strong>Experience</strong>7+ years in IT, with at least 3 years in a manufacturing or heavy industrial environment.<strong>Systems</strong>Deep knowledge of Firewall management, SD-WAN, and SQL Database administration.<p> </p><p><strong>Leadership Profile</strong></p><ul><li><strong>The "Manager" Mindset:</strong> We need a leader who prioritizes team requirements and strategic planning over individual troubleshooting.</li><li><strong>Communication:</strong> Ability to translate complex digital risks into clear business impacts for the executive leadership team.</li><li><strong>Professional Presence:</strong> We value high-level professional standards. We expect a candidate who leads with authority and maintains formal communication protocols.</li></ul><p><strong>What We Offer</strong></p><ul><li>A high-authority role at the Digital Transformation system Department </li><li>Competitive salary and benefits package.</li><li>A professional, respectful environment where your "Senior" status is reflected in both your responsibilities and your professional identity.</li><li>Availability to Growth and depends on your initiation and Quality of work and Attitude.</li></ul><p> </p>

Senior IT Specialist

<p>Maintenance Engineer with (Electrical or Mechanical background is Highly need ) to contribute handling the B/M requirements (Cotton Mills Experience Preferred)&nbsp;</p><p>&nbsp;</p><p><strong>Responsibilities</strong>: &nbsp;</p><ul><li>Troubleshoot equipment problems and identify solutions</li><li>Resolve problems by making adjustments or replacing parts as necessary or guide engineering maintenance technicians&nbsp;to&nbsp;do so</li><li>Improve overall performance by identifying and implementing appropriate improvements to control, electrical, hydraulic, pneumatic and mechanical systems</li><li>Perform routine inspections and servicing</li><li>Use the CMMS to identify and implement equipment-specific maintenance strategies</li><li>Ensure CMMS records are kept current</li></ul><p><strong>Essential Skills &amp; Qualifications:</strong></p><ul><li>Bachelor's Degree in Electrical / Mechanical or Mechatronics Engineering.</li><li>Strong knowledge of Electrical Or Mechanical systems, control systems (PLCs), and instrumentation.</li><li>Experience: &nbsp;5-8 years of Experience (preferred in cotton spinning industry)</li></ul><p>&nbsp;</p><p><strong>Job Location &amp; days/Time:&nbsp;</strong></p><p><strong>Location: </strong>Borg El Arab- Eshratex Company Industrial Area(2), Block 3&amp;4</p><p><strong>Days &amp; Time:</strong> Saturdays-Thursdays&nbsp;</p><p><strong>Compensation</strong>: Competitive Salaries, Promotional Opportunity , Annual Profits &amp; Bonuses, Medical &amp; Social Insurance &nbsp;, Transportation.&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p>

Maintenance Engineer - Spinning Mills Expert

Brix

<p>Customer Success Specialist</p><p>Enzo Dialer | Remote (Work from Home)</p><p>About Enzo Dialer</p><p>At Enzo Dialer, we believe collaboration is the engine of success. Our approach is transparent, results-driven, and focused on delivering real value. Our mission is to empower businesses through seamless, efficient, and automated solutions.</p><p>As we continue to grow, we are looking for a Customer Success Specialist who is passionate about building relationships and ensuring our clients have a stellar experience with our platform.</p><p>The Role: What You&rsquo;ll Do</p><ul><li>Onboard New Clients: Guide customers through a personalized setup process to ensure a smooth transition.</li><li>Build Partnerships: Act as a trusted advisor, helping clients maximize the value of our products.</li><li>Proactive Problem Solving: Address concerns and troubleshoot technical issues by collaborating with internal teams.</li><li>Drive Adoption: Educate clients on best practices, new features, and workflow optimizations.</li><li>Monitor Account Health: Track engagement metrics to identify at-risk customers and take proactive steps toward retention.</li><li>Advocate for the User: Gather client feedback to help our product and support teams constantly improve.</li></ul><p>What We&rsquo;re Looking For</p><ul><li>Experience: 1&ndash;3 years in Customer Success, Account Management, or a similar SaaS-focused role.</li><li>Communication: Exceptional verbal and written skills; you should be comfortable leading client meetings.</li><li>Problem-Solving: A &quot;solution-first&quot; mindset with the ability to navigate technical workflows.</li><li>Tech-Savvy: Proficiency with CRM tools and help desk software.</li><li>Customer-Obsessed: A genuine passion for helping others succeed and a proactive approach to relationship management.</li></ul><p>Remote Work Requirements</p><p>To be successful in this remote role, you must have:</p><ul><li>A Dedicated Workspace: A quiet, professional home office environment free from background noise.</li><li>Stable Connection: High-speed landline internet (Recommended: 20 Mbps Download / 2 Mbps Upload).</li><li>Hardware: Your own reliable laptop and a high-quality headset.</li></ul><p>Additional Details</p><ul><li>Industry: Outsourcing and Offshoring Consulting</li><li>Employment Type: Full-time</li><li>Location: 100% Remote</li></ul><p>Job Type: Full-time</p><p>Pay: E&pound;150.00 - E&pound;250.00 per hour</p><p>Experience:</p><ul><li>Customers success : 1 year (Preferred)</li><li>Saas : 2 years (Required)</li></ul><p>Language:</p><ul><li>English  (Required)</li></ul>

Customer success specialist

Sutherland

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Brick and Mortar</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>Alexandria - Alexandria Governorate
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>03-16-2026</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF39839U</div></div>
</div></div></div><div></div><div><div><div><p>Company Description:</p><br>
<p></p><p><b>Sutherland</b> is a global leader specializing in <b>AI</b>, <b>automation</b>, <b>cloud engineering</b>, and <b>advanced analytics</b> to drive <b>digital transformation</b> and provide scalable business solutions for top-tier brands worldwide.</p>
<p>With a strong emphasis on <b>digital engineering services</b>, we deliver <b>innovative technologies</b> and <b>business process excellence</b>, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of <b>363 independent inventions</b>, including <b>250 AI-based solutions</b> with <b>patents</b> in key technologies that continuously enhance business operations and transform user experiences.</p>
<p>Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless <b>&quot;as-a-service&quot; model</b>, enabling rapid innovation and supporting sustainable business growth.</p>
</div><div><p>Job Description:</p><br>
<p></p><p>This is a full-time on-site role located in <b>Alexandria</b> for a <b>Customer Service Specialist</b>. In this role, the Customer Service Specialist will be responsible for delivering <b>exceptional customer support</b>, addressing inquiries, resolving issues, and maintaining high levels of <b>customer satisfaction</b>.</p>
<p>Your <b>day-to-day responsibilities</b> will include:</p>
   <ul><li>Handling customer interactions with <b>efficiency</b> and <b>empathy</b>.</li>
  <li>️ Providing <b>tailored solutions</b> to meet customer needs.</li>
   <li>Ensuring a <b>positive customer experience</b> through <b>effective communication</b> and <b>professional phone etiquette</b>.</li><br>
</ul>
<p></p><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p>
</div><div><p>Qualifications:</p><br>
  <p> </p><p><b>We&rsquo;re Hiring Talented People!</b>   
<br>
<b>Fresh Grads &amp; Dropouts</b> are welcome to apply!   </p>
   <p><b>What we&rsquo;re looking for:</b>
</p><p>✅ <b>Fluency in English</b> is a MUST! (B2/C1 level)     <br>
✅ Strong skills in <b>Customer Service</b> &amp; <b>Customer Support</b>   
<br>
✅ Proven ability to <b>enhance Customer Satisfaction</b> &amp; <b>Customer Experience</b>   
<br>
✅ <b>Problem-solving</b>, <b>active listening</b>, &amp; <b>attention to detail</b>     
<br>
✅ Experience in a <b>customer-facing role</b> and familiarity with <b>CRM tools</b> is a plus!   ️<br>
✅ <b>Flexibility</b> with <b>night &amp; overnight shifts</b> is essential   <br>
✅ Proficiency in <b>professional phone etiquette</b> &amp; <b>communication techniques</b> is a plus     </p>
   <p>If you&rsquo;re passionate about making a difference and love helping customers, we want YOU!   </p>
</div><div><p>Additional Information:</p>
<p>Additional information</p>
<p>All your information will be kept confidential according to EEO guidelines.</p></div></div></div></div><p></p>

Costumer Service Representative- French

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Brick and Mortar</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>Alexandria - Alexandria Governorate
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>03-10-2026</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF40734Z</div></div>
</div></div></div><div></div><div><div><div><p>Company Description:</p>
<p><b>Sutherland</b> is a global leader specializing in <b>AI</b>, <b>automation</b>, <b>cloud engineering</b>, and <b>advanced analytics</b> to drive <b>digital transformation</b> and provide scalable business solutions for top-tier brands worldwide.</p>
<p>With a strong emphasis on <b>digital engineering services</b>, we deliver <b>innovative technologies</b> and <b>business process excellence</b>, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of <b>363 independent inventions</b>, including <b>250 AI-based solutions</b> with <b>patents</b> in key technologies that continuously enhance business operations and transform user experiences.</p>
<p>Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless <b>&quot;as-a-service&quot; model</b>, enabling rapid innovation and supporting sustainable business growth.</p>
</div><div><p>Job Description:</p>
<p>This is a full-time on-site role located in <b>Alexandria</b> for a <b>Customer Service Specialist</b>. In this role, the Customer Service Specialist will be responsible for delivering <b>exceptional customer support</b>, addressing inquiries, resolving issues, and maintaining high levels of <b>customer satisfaction</b>.</p>
<p>Your <b>day-to-day responsibilities</b> will include:</p>
   <ul><li>Handling customer interactions with <b>efficiency</b> and <b>empathy</b>.</li>
  <li>️ Providing <b>tailored solutions</b> to meet customer needs.</li>
   <li>Ensuring a <b>positive customer experience</b> through <b>effective communication</b> and <b>professional phone etiquette</b>.</li>
</ul><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p>
</div><div><p>Qualifications:</p>
   <p><b>We&rsquo;re Hiring Talented People!</b>   
<br>
<b>Fresh Grads &amp; Dropouts</b> are welcome to apply!   </p>
   <p><b>What we&rsquo;re looking for:</b>
</p><p>✅ <b>Fluency in English</b> is a MUST! (B2/C1 level)     <br>
✅ Strong skills in <b>Customer Service</b> &amp; <b>Customer Support</b>   
<br>
✅ Proven ability to <b>enhance Customer Satisfaction</b> &amp; <b>Customer Experience</b>   
<br>
✅ <b>Problem-solving</b>, <b>active listening</b>, &amp; <b>attention to detail</b>     
<br>
✅ Experience in a <b>customer-facing role</b> and familiarity with <b>CRM tools</b> is a plus!   ️<br>
✅ <b>Flexibility</b> with <b>night &amp; overnight shifts</b> is essential   <br>
✅ Proficiency in <b>professional phone etiquette</b> &amp; <b>communication techniques</b> is a plus     </p>
   <p>If you&rsquo;re passionate about making a difference and love helping customers, we want YOU!   </p>
</div><div><p>Additional Information:</p>
<p>All your information will be kept confidential according to EEO guidelines.</p></div></div></div></div><p></p>

Customer Service Representative

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