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information technology account manager

NicheHR Global

<div>
 
 .
 
 
 
 Job Description
 
 
 
 
 Role Title:
 
 Accounts Manager &ndash; ICT Sales
 
 
 
 Location:
 
 [Add Location if Applicable]
 
 
 
 Reports To:
 
 Sales Director / Business Development Lead
 
 
 
 About the Role
 
 
 
 We are looking for an experienced and driven
 
 Accounts Manager &ndash; ICT Sales
 
 to manage and grow a portfolio of clients within the Information and Communication Technology (ICT) sector. This role is ideal for someone who thrives in a consultative sales environment, has a passion for technology, and is motivated by delivering impactful solutions that help businesses thrive in the digital era.
 
 
 
 Key Responsibilities
 
 
 
 
 1. Account Management
 
 
 <ul>
 <li>
 Build and maintain strong, long-term relationships with key clients in the ICT space.
 </li>
 <li>
 Serve as the primary contact for all client communications and ensure a high standard of service delivery.
 </li>
 <li>
 Understand clients&rsquo; business goals and IT requirements to recommend tailored technology solutions.
 </li>
 </ul>
 
 
 2. Sales Growth
 
 
 <ul>
 <li>
 Identify new revenue opportunities through upselling and cross-selling ICT products and services (e.g., cloud, cybersecurity, software, networking).
 </li>
 <li>
 Develop strategic account plans and work toward achieving sales targets and expanding the client base.
 </li>
 <li>
 Deliver persuasive sales presentations, proposals, and product demos to prospective and existing clients.
 </li>
 </ul>
 
 
 3. Customer Satisfaction &amp; Retention
 
 
 <ul>
 <li>
 Conduct regular client check-ins to ensure satisfaction and identify new needs.
 </li>
 <li>
 Proactively address client concerns and coordinate with internal teams to resolve issues effectively.
 </li>
 <li>
 Focus on building trusted advisor relationships that lead to long-term partnerships.
 </li>
 </ul>
 
 
 4. Market Intelligence
 
 
 <ul>
 <li>
 Stay informed about ICT industry trends, emerging technologies, and competitor movements.
 </li>
 <li>
 Use market and client insights to inform account strategies and identify business development opportunities.
 </li>
 </ul>
 
 
 5. Reporting &amp; Analysis
 
 
 <ul>
 <li>
 Track and report on sales KPIs, including revenue, pipeline activity, and forecasts.
 </li>
 <li>
 Analyze sales performance to identify trends, gaps, and areas for improvement.
 </li>
 <li>
 Provide regular updates to management on account health and growth opportunities.
 </li>
 </ul>
 
 
 6. Cross-functional Collaboration
 
 
 <ul>
 <li>
 Work closely with pre-sales, technical, marketing, and customer support teams to ensure smooth solution delivery.
 </li>
 <li>
 Share knowledge, insights, and best practices with peers to support team-wide success.
 </li>
 </ul>
 
 
 Candidate Profile
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Information Technology, Marketing, or a related field.
 </li>
 <li>
 3&ndash;6 years of experience in ICT sales or account management, preferably in B2B or enterprise settings.
 </li>
 <li>
 Strong understanding of ICT products and services, including cloud solutions, cybersecurity, networking, and enterprise software.
 </li>
 </ul>
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Excellent communication, presentation, and negotiation skills.
 </li>
 <li>
 Proven ability to develop client relationships and drive consultative sales.
 </li>
 <li>
 Self-starter with a results-driven mindset and strong organizational skills.
 </li>
 <li>
 Analytical thinker with a customer-focused approach to problem-solving.
 </li>
 <li>
 Ability to manage multiple accounts and priorities effectively.
 </li>
 </ul>
 
 
 
</div>

Information Technology Account Manager

PrimeGate for Communications and IT

<div>
 
 
 Job Title:
 
 Senior Sales Account Manager
 
 
 
 
 
 
 
 
 
 Location
 
 : [Riyadh, Saudi]
 
 
 
 Department
 
 : Sales
 
 
 
 
 
 
 
 
 
 About the Role:
 
 
 
 
 
 
 We are looking for a highly motivated and experienced Senior Sales Account Manager to join our growing team. The ideal candidate will play a key role in managing strategic client relationships, driving revenue growth, and ensuring exceptional customer satisfaction. You will serve as a trusted advisor to our clients, understanding their needs and aligning them with our business solutions.
 
 
 
 
 
 
 
 
 
 Qualifications &amp; Skills:
 
 
 
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree
 
 in one of the following:
 </li>
 </ul>
 
 Information Technology, Computer Science, or Computer Engineering
 
 
 Business Administration, Marketing, or related field (with strong IT knowledge)
 
 <ul>
 <li>
 
 5+ years of experience
 
 in IT sales or account management.
 </li>
 <li>
 Proven record in selling IT infrastructure, cloud solutions, and enterprise applications (e.g., ERP, CRM, data center, networking, cybersecurity, or digital transformation solutions).
 </li>
 <li>
 Experience managing key enterprise or government accounts.
 </li>
 <li>
 Strong relationships with decision-makers (CIOs, CTOs, IT Directors, Procurement, etc.)
 </li>
 <li>
 Fluent in Arabic and English Languages
 </li>
 <li>
 Saudi Nationals are preferred.
 </li>
 </ul>
 
 
</div>

Senior Sales Account Manager

Mastercard

<div>Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Account Management
Manager, Account Management 
 
Overview 
<ul><li>Responsible for setting sales strategies as it relates to customer accounts that are aligned with geography strategy and achieving sales goals that drive market share, volume and revenue growth</li><li>Leads and manages existing customer relationships, and works to identify opportunities and customer needs</li><li>Partners with customers to deliver customized solutions and comprehensive consulting support</li><li>Responsible for pipeline management at the account level</li></ul> 
Responsibilities 
<ul><li>Contributes to the achievement of sales and net revenue targets
</li><li>Assists with analysis of customer&rsquo;s business through profitability modeling, financial forecasting and competitive analysis
</li><li>Assists in designing strategies, messaging and proposals for customers
</li><li>Supports the management key customer relationships at manager levels
</li><li>Collaborates with the account team and customers to plan, execute and monitor progress against annual business plans
</li><li>Assists in local projects and cross-functional initiatives</li></ul> 
Experiences 
<ul><li>Comprehensive experience executing and managing sales strategies for medium-sized accounts</li><li>Demonstrated in-depth knowledge of MasterCard's core products, rules, and services</li><li>Consistently delivered thoughtful market and business analysis for customer accounts</li></ul>
Corporate Security Responsibility 
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>
Abide by Mastercard&rsquo;s security policies and practices;</li><li>
Ensure the confidentiality and integrity of the information being accessed;</li><li>
Report any suspected information security violation or breach, and</li><li>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</li></ul></div>

Manager, Account Management

iHorizons

<div>Job Summary<ul><li>
You will be responsible for selling iHorizons' range of products and services to new and existing customers in various sectors and for managing the entire sales life cycle. You will also manage all the new accounts that you bring in with support from the Sales Operations Team.</li></ul>
Reporting Structure<ul><li>
This job reports to the Sales Manager.</li></ul>
Job Objectives<ul><li>
Generate leads, convert them into opportunities, bid, and successfully close the deals</li><li>
Sell large and complex solutions to large organizations and achieve the assigned sales target</li><li>
Manage the account forward for cross-selling and upselling</li></ul>
Job Responsibilities 
 
1. Sales Life Cycle Ownership<ul><li>
Generate new leads by focusing on hunting for new opportunities through existing professional networks, cold calling, and leveraging other methods to contact the decision-makers</li><li>
Be a trusted technology advisor to the target client to generate and qualify the right opportunities</li><li>
Ensure the customer&rsquo;s product requirements and expectations are managed and met by understanding the customer's business &amp; technology</li><li>
Work closely with the client in developing solutions, identifying the right technologies, and in positioning iHorizons as the prime contender to win the deal</li><li>
Own and manage the bidding process in collaboration with the bidding team and be responsible for the accuracy and quality of the end proposal and bid package till the signing of the deal</li><li>
With a sales cycle, support senior management with the market, account, competitor, and bid intelligence information</li><li>
independently handle negotiations and deal closure for small and mid-sized deals</li><li>
Provide the right inputs and support the Sales Manager in negotiating and closing large deals</li></ul>
2. Revenue Generation<ul><li>
Meet or exceed revenue targets by bringing in new customer logo&rsquo;s and cross/upselling to existing or allocated accounts</li><li>
Sell the range of iHorizons services assigned to the role holder</li><li>
Ensure that revenues generated are at acceptable gross margins</li></ul>
3. Customer Relation Management / Account Management<ul><li>
Act as a single point of contact for the customer always</li><li>
Carry out continuous market analysis and research on the dynamics of the account. Keep abreast of the developments from the client&rsquo;s side as well as the market in which the client operates</li><li>
Provide customized client-specific support during the three stages of client management: Bidding Cycle Management, Project Implementation, Recurring Service / after-sales support</li><li>
Work closely with the project team to maintain a continuous knowledge of project status for identifying potential issues and/or opportunities within the project</li><li>
Be involved from the project kickoff meeting until the final project sign-off; attend project meetings extensively and monitor customer satisfaction levels during implementation, take proactive measures to ensure and maintain customer satisfaction</li><li>
Drive account management and influence organizational engagement resulting in footprint expansion</li><li>
Generate and maintain a credible forecast for accounts, share this information regularly to management, and suggest new lines of products/services relevant to clients/market</li></ul>
4. Upselling And Cross-Selling<ul><li>
Prepare a full account development plan to identify all customer's business aspects in terms of revenue, requirements, opportunities, risk, etc. and maximize the business opportunity</li><li>
Identify and develop new leads from existing accounts</li><li>
Increase the services offered to the customer. The role holder may be expected to increase the income generated by cross-sell and up-sell</li><li>
Promote all iHorizons products/ services as they become available</li><li>
Build trust and strengthen relationships by keeping customers informed on the way emerging technologies can help their business</li><li>
Prepare briefings on the business, technical, and financial benefits of technology and collaborate with customers to develop customized solutions.</li></ul>
5. General Account Administration<ul><li>
Support the Sales Operations team to maintain and update the customer file for each client, which includes copies of contracts, proposals, letters, delivery notes, invoices etc.</li><li>
Support the Sales Operations team on contract renewals</li><li>
Facilitate maintenance (reducing churn) of existing customers to ensure renewal of annuity contracts</li><li>
Follow up on invoices and be responsible for payment collections</li><li>
Have a full understanding of all current and old contracts signed with the customer and complete knowledge of our services and cost structure</li></ul>
6. CRM and Reporting<ul><li>
Use iHorizons CRM to log and update all activities and generate sales reports</li><li>
Provide other ad-hoc reports and analysis as required by the Sales Manager</li></ul>
7. Other Ongoing tasks<ul><li>
Visit major customers regularly, to strengthen relations and establish business opportunities</li><li>
Entertain customers as and when necessary, to build strong relationships with them</li><li>
Build relationships with the senior business and financial executives who influence purchasing decisions in customer companies</li><li>
Maintain relationships with technical decision makers such as the Chief Information Officer, Information Technology Director, and Information Technology Manager on a day-to-day level</li><li>
Coordinate with the Marketing Communications Coordinator on identifying and executing marketing opportunities</li><li>
Participate in trade shows and technology events to promote company products and develop leads</li></ul>
Job Requirements 
 
Educational Qualification<ul><li>
Bachelor&rsquo;s degree in Business Studies, Computer Sciences, or a related field</li><li>
Should show evidence of continued education in the field of Sales and Technology</li></ul>
Previous Work Experience<ul><li>
Minimum experience of 5 years, out of which the last 1-2 years should be in a similar role</li><li>
Experience in customized enterprise IT solution sales is mandatory</li><li>
Experience in sales within the &ldquo;Digital Transformation&rdquo; space is highly preferred</li><li>
Sales experience in the Middle East and specifically in Qatar is highly preferred but not mandatory</li><li>
Hands-on experience with CRM software is a plus</li></ul>
Skills and Abilities<ul><li>
Excellent selling and negotiation skills</li><li>
Ability to drive sales growth</li><li>
Strong client focus and relationship-building skills</li><li>
Excellent verbal and written communication skills</li><li>
Excellent knowledge of MS Office</li><li>
Excellent presentation skills</li><li>
Self-motivated with a competitive, results-driven attitude</li><li>
Good understanding of marketing and negotiating techniques</li></ul>
nlITq76Bmp</div>

IT Sales Account Manager

Trend Micro Inc.

<div><div>When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.</div><div>
ABOUT TREND MICRO</div><div></div><div>
Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit <div>www.trendmicro.com</div></div><div></div><div>
POSITION OVERVIEW</div><div></div><div>
The Regional Account Manager (RAM) with [Saudi Arabia] will focus on proactively building new clients and grow assigned territories by working closely with our Technical, Channel Partner and Marketing team to formulate selling strategies and campaigns - to build trusted relationships with customers and their senior representatives. The Regional Account Manager is accountable for achieving and overachieving sales target to contribute to the sales performance of the assigned region. The Regional Account Manager will be the trusted advisor of Trend Micro as you articulate and promote the company&rsquo;s value proposition and services to customers .</div><div></div><div>
PRIMARY RESPONSIBILITIES</div><ul><li>
Identify and pro-actively target prospects and existing clients to drive the adoption of Trend Micro technologies and services</li><li>
Increasing market share in the defined territory objectives of accounts and develop market strategies for each product and service</li><li>
Knowledge of assigned territory, connect with CIO/CISO to create and grow opportunities</li><li>
Work with relevant stakeholders (Pre-Sales, Marketing and Sales Head) to take the right value proposition to Channel CEO and associated sales and technical teams</li><li>
Attain revenues goals per quarter allocation in line with BU goals</li><li>
Develop relationships with our ecosystem of alliances or technology partners (AWS/ Microsoft/ Vmware/ Google)</li><li>
Knowledge of security frameworks like Zero Trust, SASE, UEBA, XDR and Security Platforms like SIEM and SOAR can be added advantage</li><li>
Document and maintain all account information in Salesforce to facilitate opportunity management, accurate revenue forecasting, and account planning</li><li>
Communicate relevant information to stakeholders to facilitate decision making</li><li>
Build and maintain client contacts and relationships by understanding client&rsquo;s business and requirements</li><li>
Consult customers on cyber security initiatives and drive constant engagement from demos till post implementation support</li><li>
Lead and support any client meetings/calls</li><li>
Hold and participate in the account review meetings to discuss claims customer experience, service performance and client feedback as well as possible future opportunities for CVP</li></ul><div></div><div>
EXPERIENCE</div><ul><li>
Minimum 5 years of relevant Sales Experience and preferably few years in Security Industry.</li><li>
Account Management certification such as SPIN or TAS would be highly regarded.</li><li>
Sales Based Certifications</li><li>
Security Certification</li><li>
Exposure to both End Customer Environments and Channels</li><li>
Selling value to CIO, and complex multiple customer scenario showcasing technical and sales expertise</li><li>
Proven Account Management experience in commercial sector</li><li>
Knowledge of competition, new cybersecurity technologies, upcoming trends (Cloud, Digital Transformation, IIoT, industry etc), country regulations that affect target markets</li><li>
Must have growth-oriented mindset and experience of working in the collaborative environment</li><li>
Collaborative across various functions such as Technical, Marketing, Channel, to ensure customer success at all level</li><li>
Ability to network, create and build strong relationships senior executive relationships</li><li>
Excel in presenting business value proposition, solutions/benefits of complex technology in easy-to-understand business language</li></ul><div></div><div>
Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.</div><div></div><div>
#LI-Onsite</div><div>
#LI-NA1</div><div>
We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.</div></div>

Regional Account Manager (WhiteSpace Ent)

MAGNOOS Information Systems

<div>
 Date: Oct 21, 2025
 
 
 Location:
 
 
 Riyadh, SA
 
 
 Company: Magnoos Information Systems Technology
 
 
 Req ID: 2324
 
 
 
 Job Title
 
 
 
 
 Account Manager
 
 
 
 
 Job Scope
 
 
 
 The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs.
 
 
 
 Main Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Define and implement the strategy and roadmap of the assigned products/services line in alignment with the management team
 </li>
 <li>
 Lead the partners&rsquo; relations in alignment with the company&rsquo;s management and strategy
 </li>
 <li>
 Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory
 </li>
 <li>
 Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities
 </li>
 <li>
 Specify market requirements for current and future products/services by conducting market research supported by on-going visits to existing and potential customers
 </li>
 <li>
 Execute and supervise the entire sales cycle from quotation to collection
 </li>
 <li>
 Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly
 </li>
 <li>
 Generate sales for the entire product/service line in terms of long-term revenue and profitability
 </li>
 <li>
 Develop and deliver accurate sales forecasts and market development reports in line with business objectives
 </li>
 <li>
 Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary
 </li>
 <li>
 Promote the company and its services within the Region.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Business Administration, Sales or any other related field.
 
 
 
 Experience
 
 
 
 5 to 7 years of relevant experience.
 
 
</div>

DMA Account Manager

Discovered MENA

<div>
 
 
 Service Delivery Manager &ndash; Global Tech Consultancy (Saudi Nationals Only)
 
 
 
 📍
 
 Riyadh | Full-time | On-site
 
 
 
 
 
 
 I&rsquo;m hiring for a
 
 Service Delivery Manager
 
 to join a global technology consultancy that partners with some of the biggest enterprise clients in the region.
 
 
 
 
 
 This is a hands-on delivery role - all about
 
 making complex operations run smoothly
 
 . You&rsquo;ll take full ownership of service quality, financial performance, and client satisfaction across one of their Riyadh delivery hubs. Think of yourself as the
 
 bridge
 
 between the delivery teams, account leadership, and the client - keeping everything connected and performing at its best.
 
 
 
 
 
 💡
 
 What you&rsquo;ll be doing:
 
 
 <ul>
 <li>
 Acting as the main link between delivery teams, leadership, and clients - ensuring a seamless end-to-end service
 </li>
 <li>
 Driving service quality, performance, and client satisfaction across SLAs and KPIs
 </li>
 <li>
 Overseeing financials - utilisation, forecasting, and cost control
 </li>
 <li>
 Coordinating across infrastructure, service desk, and operations to keep delivery aligned
 </li>
 <li>
 Spotting opportunities to streamline processes and boost efficiency
 </li>
 <li>
 Supporting resource planning, migrations, and change initiatives
 </li>
 </ul>
 
 
 
 
 👀
 
 What we&rsquo;re looking for:
 
 
 <ul>
 <li>
 4+ years&rsquo; experience in the
 
 information technology sector
 
 </li>
 <li>
 2+ years in
 
 Service Delivery / Operations
 
 </li>
 <li>
 Solid understanding of
 
 ITIL / ITSM frameworks
 
 </li>
 <li>
 Technically confident - familiar with infra, systems admin, or service desk environments
 </li>
 <li>
 Strong communicator and stakeholder manager
 </li>
 <li>
 Experience working with a
 
 tech consultancy or outsourcing company
 
 </li>
 </ul>
 
 
 
 
 💼
 
 Why this one stands out:
 
 
 
 You&rsquo;ll be joining a consultancy known for its global delivery excellence and investment in its people. Expect a
 
 competitive salary
 
 ,
 
 VIP medical insurance (self &amp; family)
 
 ,
 
 education allowance
 
 , and
 
 access to world-class learning &amp; development programmes
 
 .
 
 
 
 
 
 This role is based
 
 mostly on-site with a major client
 
 in Riyadh - perfect for someone who enjoys taking ownership and delivering impact where it really counts.
 
</div>

Service Delivery Manager - Saudi Nationals

Explore 1847+ Information technology account manager in Riyadh this October. Find roles across top companies and apply now to boost your career.