interaction designer

Valeo

<div>
 
 We are looking for a
 
 Senior UI/UX Designer
 
 to join the
 
 AI4All global team
 
 and lead the design of intuitive, scalable, and impactful AI-powered digital products.
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Lead end-to-end UX/UI design for complex AI-driven products, from discovery to launch.
 </li>
 <li>
 Own UX strategy, information architecture, interaction models, and experience vision.
 </li>
 <li>
 Design high-fidelity user flows, wireframes, prototypes, and production-ready UI.
 </li>
 <li>
 Engage directly with customers, users, and stakeholders to understand needs, pain points, and expectations.
 </li>
 <li>
 Plan and conduct user research, interviews, workshops, and usability testing with customers and internal teams.
 </li>
 <li>
 Facilitate design discussions and present design solutions to stakeholders, clearly explaining rationale, trade-offs, and impact.
 </li>
 <li>
 Collaborate closely with product owners, developers, data scientists, and business stakeholders to ensure alignment and smooth delivery.
 </li>
 <li>
 Manage and evolve design systems, ensuring consistency, scalability, and accessibility across products.
 </li>
 <li>
 Mentor junior designers and support design quality across the team.
 </li>
 <li>
 Advocate for UX best practices, AI usage and ensure customer-centric thinking across product decisions.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Applied Arts, Fine Arts, Design, or a related field.
 </li>
 <li>
 4+ years of professional experience in UI/UX or Product Design.
 </li>
 <li>
 Strong expertise in UX methodologies, user-centered design, and design thinking.
 </li>
 <li>
 Advanced proficiency in Figma (design systems, auto layout, prototyping).
 </li>
 <li>
 Strong skills in Adobe illustrator; knowledge of other Adobe tools is a plus.
 </li>
 <li>
 Proven experience working with customers and cross-functional stakeholders.
 </li>
 <li>
 Strong portfolio demonstrating UX problem-solving, design rationale, and business outcomes.
 </li>
 <li>
 Good understanding of front-end technologies (HTML, CSS, React) to collaborate effectively with engineering teams.
 </li>
 <li>
 Experience designing AI-powered products or using AI design tools is a strong plus.
 </li>
 </ul>
</div>

Senior UI/UX Designer, AI4ALL

Accenture

<div>
 
 Role Overview
 
 
 
 As an Oracle Fusion UX / Redwood Manager, you will be responsible for driving user experience configuration and optimization across Oracle Fusion applications. You will lead UI transformation initiatives, ensuring alignment with business processes, security frameworks, and enterprise design standards. This role requires strong hands-on expertise, leadership capabilities, and the ability to collaborate with cross-functional teams to deliver scalable and user-centric solutions.
 
 
 
 Key Responsibilities
 
 
 
 
 <li>
 Lead the design, configuration, and optimization of Oracle Fusion Redwood UX, including navigation, homepages, and role-based landing experiences
 
 </li>
 <li>
 Manage and govern UI changes using Sandboxes and Oracle Fusion configuration tools, ensuring controlled and seamless deployments
 
 </li>
 <li>
 Drive UX extensibility initiatives using tools such as Visual Builder Cloud Service (VBCS)
 
 </li>
 <li>
 Align user experience configurations with security roles, business workflows, and approval hierarchies
 
 </li>
 <li>
 Collaborate with functional and technical stakeholders to translate business requirements into scalable UX solutions
 
 </li>
 <li>
 Oversee usability testing cycles, support UAT activities, and incorporate user feedback into continuous improvements
 
 </li>
 <li>
 Assess quarterly Oracle release impacts and lead related UX enhancements and regression validations
 
 </li>
 <li>
 Provide leadership, guidance, and best practices to junior team members and project stakeholders
 
 
 
 </li>
 
 Job Qualifications
 
 
 
 
 <li>
 10+ years of experience in Oracle Fusion applications with strong focus on UX / Redwood experience
 
 </li>
 <li>
 Proven hands-on expertise in configuring Redwood UI, navigation structures, and role-based personalization
 
 </li>
 <li>
 Strong understanding of Oracle Fusion security model, roles, and access frameworks
 
 </li>
 <li>
 Experience with Fusion application configuration, Sandboxes, and controlled UI deployment processes
 
 </li>
 <li>
 Familiarity with UX extensibility tools such as Visual Builder / VBCS
 
 </li>
 <li>
 Solid understanding of HCM and/or SCM business processes (HCM preferred)
 
 </li>
 <li>
 Strong analytical, problem-solving, and stakeholder management skills
 
 </li>
 <li>
 Excellent communication skills with the ability to work in a client-facing environment
 
 
 
 </li>
 
 Preferred Skills
 
 
 
 
 <li>
 Experience working in large-scale enterprise transformations or digital UX modernization initiatives
 
 </li>
 <li>
 Exposure to Oracle quarterly release management and impact assessment
 
 </li>
 <li>
 Familiarity with integration touchpoints and broader Oracle ecosystem is a plus
 
 
 
 </li>
</div>

Oracle Fusion UX - Redwood Manager

Coca-Cola HBC

<div>
 
 
 Department:
 
 Enabling Technology, Digital &amp; Technology Platform Services.
 
 
 
 Location:
 
 Cairo, Egypt.
 
 
 
 
 
 
 The ServiceNow Engineer
 
 is responsible for configuring, customizing, and optimizing the
 
 ServiceNow platform
 
 to support business objectives. This role ensures successful implementation of ServiceNow solutions across
 
 ITSM, HRSD, CSM, and SPM
 
 , focusing on
 
 configuration over coding
 
 while adhering to
 
 platform best practices and technical standards
 
 .
 
 
 
 The ServiceNow Engineer
 
 will work closely with
 
 business stakeholders, product managers, and developers
 
 to translate business requirements into functional and AI-enabled ServiceNow solutions. Additionally, this role will contribute to
 
 automation initiatives, AI adoption, platform enhancements, and process improvements
 
 to drive operational efficiency.
 
 
 This position reports to the
 
 ServiceNow Technical Lead
 
 and collaborates with
 
 Senior ServiceNow Engineer
 
 to enhance platform capabilities and ensure maintainability.
 
 
 
 
 
 
 YOUR KEY RESPONSIBILITIES:
 
 
 
 ServiceNow Configuration &amp; Implementation
 
 
 &bull; Configure and customize ServiceNow applications to align with business processes and ITSM best practices.
 
 
 &bull; Implement Business Rules, UI Policies, Client Scripts, Flow Designer, and Workflows to enhance platform functionality.
 
 
 &bull; Support Service Catalog, Request Fulfillment, and CMDB maintenance, ensuring accurate and AI-ready data foundations for reliable outputs.
 
 
 &bull; Configure Now Assist (GenAI) capabilities to enhance user experience, automate workflows, and improve operational efficiency through AI-driven insights, conversational interfaces, and intelligent automation.
 
 
 &bull; Assist in integrating ServiceNow with enterprise systems using REST/SOAP APIs and Integration Hub.
 
 
 &bull; Ensure solutions are scalable, maintainable, and compliant with IT governance and security policies.
 
 
 Technical Collaboration &amp; Support
 
 
 &bull; Work closely with business analysts and product managers to understand requirements and translate them into technical configurations.
 
 
 &bull; Collaborate with Senior Configuration Leaders and Developers to implement ServiceNow enhancements.
 
 
 &bull; Troubleshoot and resolve configuration-related issues, ensuring platform stability and performance.
 
 
 &bull; Assist in testing, validation, and deployment of ServiceNow updates and new functionalities.
 
 
 Process Optimization &amp; Automation
 
 
 &bull; Identify opportunities to streamline processes using Flow Designer, Business Rules, and Orchestration.
 
 
 &bull; Support data quality initiatives and maintain CMDB integrity to improve system reliability.
 
 
 &bull; Participate in ServiceNow upgrade testing, ensuring platform compatibility with new releases.
 
 
 Documentation &amp; Knowledge Sharing
 
 
 &bull; Maintain technical documentation, including configuration guides, test cases, and process workflows.
 
 
 &bull; Support user training and knowledge sharing to improve platform adoption.
 
 
 &bull; Contribute to internal best practices and governance documentation.
 
 
 Continuous Improvement &amp; Learning
 
 
 &bull; Stay updated with ServiceNow platform releases and industry trends, proactively identifying areas for enhancement.
 
 
 &bull; Work towards ServiceNow certifications and expand technical expertise.
 
 
 &bull; Engage in learning opportunities and technical mentoring from senior team members.
 
 
 
 
 
 
 ARE THESE YOUR SECRET INGREDIENTS?
 
 
 
 
 
 
 &bull; Bachelor's degree in Information Technology, Computer Science, or related field.
 
 
 &bull; 1-3 years of experience in ServiceNow configuration and implementation.
 
 
 &bull; Hands-on experience in ITSM and exposure to HRSD, CSM, or SPM is a plus.
 
 
 &bull; Familiarity with JavaScript, Glide API, Flow Designer, Business Rules, and Client Scripts.
 
 
 &bull; Understanding of ServiceNow integrations using REST/SOAP APIs and Integration Hub.
 
 
 &bull; Basic understanding or exposure to AI capabilities within ServiceNow (e.g., Now Assist, Virtual Agent, AI Search, MCP Integrations) is a plus
 
 
 &bull; ServiceNow Certified System Administrator (CSA) &amp; Certified Application Developer (CAD) certification.
 
 
 &bull; Exposure to Agile/Scrum methodologies and experience working in an enterprise environment.
 
 
 &bull; Basic experience with Performance Analytics, dashboards, and reporting in ServiceNow.
 
 
 &bull; Strong attention to detail, time management, and ability to work under deadlines.
 
 
 &bull; Excellent problem-solving and debugging skills.
 
 
 &bull; Excellent spoken and written English
 
 
 &bull; Communication, organizational and analytical skills
 
 
 
 
 
 
 ABOUT YOUR NEW TEAM:
 
 
 
 We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.
 
 
 We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.
 
 
 We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don&rsquo;t have the perfect experience. We have faith in what every person can be.
 
 
 And although we have so much to be proud of, we always stay humble. We believe the real magic happens &ndash; for us and for you &ndash; when we OPEN UP.
 
 
 
 
 
 
 AT COCA-COLA HBC, DIVERSITY HELPS US THRIVE
 
 
 
 At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.
 
</div>

ServiceNow Engineer (GenAI)

Connectivaa Business Solutions

<div>
 
 
 Company Description
 
 Connectivaa Business Solutions is a hiring agency that hire on behalf of VXI company ( Gradutes )
 
 
 
 
 
 
 Role Description
 
 This is a full-time, on-site English Call Center role based in Cairo, Egypt. The role involves handling inbound and outbound calls in English, addressing customer inquiries, resolving issues, and providing clear, professional information about products, services, or processes. The team member will log and update customer interactions in the system, follow call scripts and guidelines when needed, and escalate complex cases to the appropriate department. Daily tasks also include following up on open cases, meeting individual and team performance targets, and maintaining a courteous and solution-focused approach in every interaction. The role requires close collaboration with colleagues and supervisors to ensure consistent service quality and ongoing process improvement.
 
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 English B2 to C1
 </li>
 <li>
 Egyptians and graduates only
 </li>
 <li>
 Dropouts are welcome to apply
 </li>
 <li>
 Flexible to work rotaional and overnight shifts
 </li>
 </ul>
</div>

English call center

ClearGrid

<div>
 
 About ClearGrid
 
 
 
 ClearGrid is on a mission to
 
 revolutionize the debt resolution industry
 
 . We&rsquo;re using
 
 AI, automation, and real-time data
 
 to completely rethink how debt collection works, unlocking better outcomes for institutions and individuals alike. Think of us as rebuilding the collections &mdash;starting from scratch, with modern tools.
 
 
 We're a fast-growing startup with ambitious goals, and we&rsquo;re looking for builders who are hungry to make a real dent in a space with massive untapped potential.
 
 
 
 About The Role
 
 
 
 This is a hands-on, technical role that sits at the intersection of AI, language, and financial services. You will design and own AI agents that handle real customer conversations in Arabic and English, operating under strict compliance requirements set by our lender partners. The role demands equal parts linguistic precision, technical understanding of how LLMs work, and deep familiarity with financial services norms.
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 Agent Design &amp; Prompt Engineering
 
 
 
 <ul>
 <li>
 Write and own system instructions for AI voice agents end-to-end: persona definition, tone calibration, identity verification scripts, and dialect-specific behaviour for Gulf Arabic audiences.
 </li>
 <li>
 Manage agents across the full customer contact lifecycle, from early-stage reminder agents through to payment arrangement, broken promise, and compliance-focused agents.
 </li>
 <li>
 Encode lender-specific rules directly into system instructions.
 </li>
 <li>
 Inject dynamic customer and account variables provided by the data team to personalise each agent interaction.
 
 
 </li>
 </ul>
 
 Daily Testing &amp; Quality Assurance
 
 
 
 <ul>
 <li>
 Run daily test calls to address a wide range of real-world scenarios.
 </li>
 <li>
 Listen to live and recorded calls to identify bugs, off-script responses, or compliance gaps, and ship hotfixes quickly.
 </li>
 <li>
 Work within a structured QA feedback loop, acting on review comments to improve agent quality before deployment.
 </li>
 <li>
 Coordinate with cross-functional teams to align on call triggers, variable feeds, and product rules.
 
 
 </li>
 </ul>
 
 Voice &amp; Speech Optimisation
 
 
 
 <ul>
 <li>
 Develop new agent voices and evaluate them for naturalness, clarity, and suitability per lender and dialect.
 </li>
 <li>
 Tune STT/ASR (speech-to-text), TTS (text-to-speech), and latency parameters to maintain call quality.
 </li>
 <li>
 Control temperature and model parameters to keep agents within compliant, predictable behaviour, preventing hallucination and manipulation attempts.
 
 
 </li>
 </ul>
 
 Continuous Improvement
 
 
 
 <ul>
 <li>
 Monitor developments in AI tooling, voice technology, and LLM capabilities and assess their relevance to the agent stack.
 </li>
 <li>
 Study real customer call dynamics alongside the operations team and use those insights to improve agent realism and effectiveness.
 </li>
 <li>
 Maintain detailed documentation for each prompt version across all client projects.
 
 
 </li>
 </ul>
 
 Required
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Native or near-native Arabic speakers.
 </li>
 <li>
 Demonstrated experience in AI prompt engineering or training AI/LLM models in a professional setting.
 </li>
 <li>
 Working knowledge of voice AI stack: STT/ASR, TTS, latency management, hallucination mitigation.
 </li>
 <li>
 Understanding of how LLMs think - temperature, constraints, failure modes, and manipulation resistance.
 </li>
 <li>
 Experience or background in banking, debt collection, fintech, or financial services.
 </li>
 <li>
 Ability to produce structured, unambiguous written prompts in both English and Arabic.
 </li>
 <li>
 High attention to detail and comfort with repetitive testing and incremental iteration.
 
 
 </li>
 </ul>
 
 Nice to Have
 
 
 
 <ul>
 <li>
 Hands-on experience with voice cloning tools and multi-voice agent pipelines.
 </li>
 <li>
 Familiarity with debt collection workflows: bucket segmentation, PTP cycles, RPC scripts, and lender compliance requirements.
 </li>
 <li>
 Prior exposure to Gulf-based financial institutions or BNPL platforms.
 </li>
 <li>
 Experience coordinating with QA teams and managing structured feedback loops.
 </li>
 </ul>
</div>

AI Prompt Engineer

Red Bull

<div>
 
 About The Role
 
 
 
 Red Bull Student Marketeers are part of the most dynamic and empowered brand and product ambassador program in the world. They understand Red Bull&rsquo;s target group and are responsible for driving the brand image and product understanding on their university campus and in their region. The goal of the Student Marketeer program is to reach new consumers, excite university students, increase sales and manage the Red Bull brand on a student level (at their campus). This includes direct contact with consumers and customers, inviting product trial, in addition to working at Red Bull events to ensure an unforgettable brand experience for consumers. Student Marketeers value flexibility over a 9 to 5 job and love to work in a creative working atmosphere.
 
 
 
 All the responsibilities we'll trust you with:
 
 
 
 
 Be a Brand and Product Ambassador
 
 
 
 Live and breathe the brand personality traits and company values, representing the brand in a premium way through everyday interactions with consumers or customers. Grow the user base by inviting positive trial and awareness of Red Bull through product sampling to consumers at the right place and right time - answering any questions and concerns from consumers. Build and execute an insight driven plan that's innovative and tailored to your campus. The plan should engage &amp; excite students whilst bringing the brand to life. Create a strong network, establishing and maintaining relationships with key local individuals. Drive the brand engagement on social media using authentic content.
 
 
 
 Be a Sales Expert
 
 
 
 Build relationships with local sales account managers and ensure Red Bull is available and visible in outlet. Collaborate with sales to open new distribution points for Red Bull within your university campus and beyond. Leverage relevant assets from the world of Red Bull in order to keep Red Bull top of mind in sales accounts. Ensure perfect execution of defined store standards.
 
 
 
 Executional Excellence
 
 
 
 Deliver executional excellence and show love for the details in all areas of your role. Maintain and upkeep all Student Marketeer tools to ensure a premium brand image. Plan &amp; report your activities via the dedicated online platform in a timely manner and with accuracy. Share ideas and collaborate with the team through regular face-to-face and online interaction.
 
 
 
 Your areas of knowledge and expertise that matter most for this role:
 
 
 
 <ul>
 <li>
 A second or third-year Sadat Academy student.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Charismatic, energetic, positive and outgoing personality.
 </li>
 <li>
 Highly approachable and social with the ability to relate to different people in many occasions.
 </li>
 <li>
 Immersed in student life with thorough understanding of the university, city &amp; region, incl. behind-the-scenes activities &amp; hot-spots.
 </li>
 <li>
 Encompass a creative mindset and an entrepreneurial spirit, with a high sense of responsibility and initiative.
 </li>
 <li>
 Ability to manage part-time work &amp; studies and ideally available to work some evenings and weekends.
 </li>
 <li>
 An affinity and desire to learn and apply a new range of skills, especially marketing, negotiation, and sales.
 </li>
 <li>
 Connected with a variety of influential groups and individuals on campus.
 </li>
 <li>
 Passionate about the Red Bull brand and product.
 </li>
 <li>
 Must have a valid driving license.
 </li>
 </ul>
</div>

Student Marketeer - Sadat Academy

<div>
 
 About The Role
 
 
 
 Red Bull Student Marketeers are part of the most dynamic and empowered brand and product ambassador program in the world. They understand Red Bull&rsquo;s target group and are responsible for driving the brand image and product understanding on their university campus and in their region. The goal of the Student Marketeer program is to reach new consumers, excite university students, increase sales and manage the Red Bull brand on a student level (at their campus). This includes direct contact with consumers and customers, inviting product trial, in addition to working at Red Bull events to ensure an unforgettable brand experience for consumers. Student Marketeers value flexibility over a 9 to 5 job and love to work in a creative working atmosphere.
 
 
 
 All the responsibilities we'll trust you with:
 
 
 
 
 Be a Brand and Product Ambassador
 
 
 
 Live and breathe the brand personality traits and company values, representing the brand in a premium way through everyday interactions with consumers or customers. Grow the user base by inviting positive trial and awareness of Red Bull through product sampling to consumers at the right place and right time - answering any questions and concerns from consumers. Build and execute an insight driven plan that's innovative and tailored to your campus. The plan should engage &amp; excite students whilst bringing the brand to life. Create a strong network, establishing and maintaining relationships with key local individuals. Drive the brand engagement on social media using authentic content.
 
 
 
 Be a Sales Expert
 
 
 
 Build relationships with local sales account managers and ensure Red Bull is available and visible in outlet. Collaborate with sales to open new distribution points for Red Bull within your university campus and beyond. Leverage relevant assets from the world of Red Bull in order to keep Red Bull top of mind in sales accounts. Ensure perfect execution of defined store standards.
 
 
 
 Executional Excellence
 
 
 
 Deliver executional excellence and show love for the details in all areas of your role. Maintain and upkeep all Student Marketeer tools to ensure a premium brand image. Plan &amp; report your activities via the dedicated online platform in a timely manner and with accuracy. Share ideas and collaborate with the team through regular face-to-face and online interaction.
 
 
 
 Your areas of knowledge and expertise that matter most for this role:
 
 
 
 <ul>
 <li>
 A second or third-year Ain Shams university student.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Charismatic, energetic, positive and outgoing personality.
 </li>
 <li>
 Highly approachable and social with the ability to relate to different people in many occasions.
 </li>
 <li>
 Immersed in student life with thorough understanding of the university, city &amp; region, incl. behind-the-scenes activities &amp; hot-spots.
 </li>
 <li>
 Encompass a creative mindset and an entrepreneurial spirit, with a high sense of responsibility and initiative.
 </li>
 <li>
 Ability to manage part-time work &amp; studies and ideally available to work some evenings and weekends.
 </li>
 <li>
 An affinity and desire to learn and apply a new range of skills, especially marketing, negotiation, and sales.
 </li>
 <li>
 Connected with a variety of influential groups and individuals on campus.
 </li>
 <li>
 Passionate about the Red Bull brand and product.
 </li>
 <li>
 Must have a valid driving license.
 </li>
 </ul>
</div>

Student Marketeer - Ain Shams Univeristy

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