technical engineer

general technician

ac technician

it support engineer

it support

it desktop support technician

EXCIS COMPLIANCE LIMITED

We are seeking an experienced Deskside Support Technician to provide high-level technical support for end-user computing environments. In this role, you will be responsible for troubleshooting hardware, software, and network issues while delivering exceptional service to employees, including executive/VIP staff.
Key Responsibilities:
<ul>
<li>Provide onsite and remote support for Windows 10/11, macOS, and mobile devices (iOS/Android)</li>
<li>Diagnose and resolve issues related to O365, Active Directory, printers, video conferencing systems, and peripherals</li>
<li>Perform IMAC (Install, Move, Add, Change) tasks, including hardware/software deployments and upgrades</li>
<li>Manage asset inventory, including tagging, tracking, and reporting</li>
<li>Support VIP users with prompt and professional service</li>
<li>Collaborate with IT teams to escalate and resolve complex technical issues</li>
<li>Document solutions in the ticket system, create knowledge base articles, and provide user training when necessary</li>
</ul>
Technical Skills &amp; Experience:
<ul>
<li>4+ years of hands-on EUC/Break-fix experience in desktop support or IT helpdesk roles</li>
<li>Strong knowledge of Windows OS (10/11), macOS, and Microsoft O365</li>
<li>Experience with Microsoft Intune and Desktop Central for endpoint management</li>
<li>Proficiency with Active Directory, remote support tools, and mobile device management</li>
<li>Ability to troubleshoot hardware (laptops, printers, AV systems) and software issues</li>
<li>Familiarity with malware removal and basic network troubleshooting</li>
</ul>
Soft Skills &amp; Certifications:
<ul>
<li>Excellent verbal and written communication skills in both English and Arabic</li>
<li>Exceptional customer service skills (VIP support experience preferred)</li>
<li>Ability to work in a fast-paced corporate environment</li>
<li>A+ Certification, MCP, or ITIL (preferred but not required)</li>
</ul>
Physical Requirements:
<ul>
<li>Ability to lift/move equipment (up to 50 lbs)</li>
<li>Willingness to travel between office locations if required</li>
</ul>

Deskside Support Technician (L2) - EUC & DC

Team Computers

Job Summary: We are looking for a skilled End User Support Engineer to provide technical support to users across the organization. The role includes installation, configuration, and troubleshooting of hardware, software, and network-related issues while ensuring minimal disruption to business operations.. Key Responsibilities: Provide on-site and remote support for desktops, laptops, printers, and peripherals. Troubleshoot operating system and application-related issues (Windows, MS Office, email, etc.). Install, configure, and upgrade end-user hardware and software as per IT policies. Manage user accounts, access rights, and group policies in Active Directory. Support connectivity issues including LAN, Wi-Fi, VPN, and IP telephony. Coordinate with vendors for hardware repairs or replacements. Log incidents and service requests accurately in the ITSM tool and follow through to resolution. Assist with onboarding/offboarding activities (device setup, profile configurations). Participate in IT asset inventory, audits, and compliance reporting. Maintain documentation, FAQs, and user guides for common issues. Required Skills and Experience: 1.5+ years of experience in IT end-user support or desktop support. Strong knowledge of Windows 10/11, Microsoft Office Suite, and basic networking. Experience with Active Directory, Outlook/Exchange, and remote support tools. Familiarity with ITSM/ticketing systems (e.g., ServiceNow, ManageEngine). Understanding of IT security, endpoint protection, and patching.

Field/Desktop Support Engineer

Essa Ahli Technologies

Overview We are seeking a dedicated DEsktop Support professional to join our dynamic team. The ideal candidate will be responsible for providing exceptional technical support to our staff and ensuring the smooth operation of our IT infrastructure. This role requires a strong understanding of various IT systems, excellent communication skills, and a proactive approach to problem-solving.Responsibilities<ul><li>Provide technical support for hardware and software issues across the organization.</li><li>Manage and maintain IT infrastructure, ensuring optimal performance and security.</li><li>Assist with network administration tasks, including monitoring and troubleshooting network connectivity.</li><li>Utilize SCCM for software deployment, updates, and inventory management.</li><li>Support mobile devices and ensure they are configured correctly for use within the organization.</li><li>Conduct regular maintenance on computers and peripherals to ensure functionality.</li><li>Serve as a help desk resource for employees, addressing inquiries and resolving issues in a timely manner.</li><li>Document all support interactions and maintain accurate records of IT assets.</li></ul>Requirements<ul><li>Proven experience in IT support or a related field.</li><li>Strong knowledge of network administration and IT infrastructure management.</li><li>Familiarity with SCCM for system management tasks.</li><li>Proficiency in troubleshooting technical issues related to computers, software, and mobile devices.</li><li>Experience with Linux operating systems is a plus.</li><li>Excellent communication skills, both verbal and written, to effectively assist users at all levels.</li><li>Ability to work independently as well as collaboratively within a team environment.</li><li>Strong problem-solving skills with attention to detail.</li></ul>Join us in providing top-notch IT support that empowers our team to excel!Job Type: Full-timePay: From AED2,300.00 per month

Desktop Support Technician

Iron Systems

<div> Job Description: 2-5 years of Experience Scope of Work: 
<ul> <li> Maintain daily IT operations in customer-owned locations to serve users' IT needs. </li> <li> Provide hands &amp; feet support for servers or networking activities as required at the specified location/facilities. </li> <li> Support manufacturing-related IT equipment and applications as per SOP provided. </li> <li> Assist the remote party with resolution by performing physical activity under direction (e.g. Customer Network Team). </li> <li> Assistance with hardware break/fixes and vendor management (coordinating and ensuring service delivery) </li> <li> Installation, Move, Add, and Change (IMAC) of Customer IT Assets </li> <li> VIP support generally involves providing tailored and proactive IT support to the VIP target and ensuring they feel comfortable with the audio-visual equipment and peripherals being used. </li> <li> Support conference rooms, telepresence, network, internet, and voice services and equipment (ex: audio/video, networking, and unified communications) </li> <li> Management of non-PC IT equipment maintain asset lists for non-PC devices, such as servers, printers, and phones. Respond to customers' requests for updates under the instructions and guidance of customer. </li> <li> Provide assistance in the purchase of non-PC IT equipment, including products and consumables related to IT. Receive goods using customer sourcing systems and following customer business policy &amp; procedures. </li> <li> Support for non-PC IT equipment, such as scanners and printers, includes on-site triage and resolution recommendations. The customer will provide specific training and instruction if needed. </li> <li> Mobile Phone Support Triage, asset management, configuration, and support as required. </li> <li> Support for special events (Internal and External), recurring meetings, or after hours will be required on a T&amp;M chargeable basis. </li> <li> Be responsible for H&amp;E aspects, collaborate with desktop-related infrastructure projects, OT networks, security, and other systems under the guidance of end customer technical teams. </li> <li> The ability to speak English and the local language (basic). </li> </ul>
 Key Responsibilities: 
<ul> <li> Responds to and diagnoses complex hardware, software, and network incidents under general supervision. </li> <li> Prioritize and resolve customer and other team issues as soon as possible. </li> <li> Ensure that incidents and requests are handled according to customer priority metrics. </li> <li> As needed, escalate tickets. </li> <li> Comply with all IT service processes, procedures, and work instructions set by Customer, including its Code of Conduct and core values. </li> </ul>
 </div>

Desktop Engineer L1

AL AHLI GENERAL TRADING

Overview We are seeking a dedicated IT Support professional to join our team. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. This role requires a strong understanding of various operating systems and excellent customer service skills to ensure a seamless experience for our users.Responsibilities<ul><li>Provide first-level technical support for hardware and software issues.</li><li>Troubleshoot and resolve problems related to operating systems including Windows and macOS.</li><li>Assist users with help desk inquiries and ensure timely resolution of technical issues.</li><li>Manage computer hardware setups, installations, and configurations.</li><li>Utilize Jira for tracking support requests and managing workflows.</li><li>Maintain firewall configurations and ensure network security protocols are followed.</li><li>Document issues and solutions in a clear and concise manner for future reference.</li><li>Collaborate with other IT team members to improve overall service delivery.</li></ul>Skills<ul><li>Proficiency in operating systems: Windows and macOS.</li><li>Strong knowledge of computer hardware components and management.</li><li>Experience with help desk operations and customer service best practices.</li><li>Familiarity with Jira for issue tracking and project management.</li><li>Understanding of firewall configurations and network security measures.</li><li>Excellent problem-solving skills with the ability to troubleshoot technical issues effectively.</li><li>Strong communication skills to convey technical information clearly to non-technical users.</li></ul>Join us in delivering exceptional IT support services that empower our users to work efficiently!Job Type: Full-timePay: From AED2,200.00 per month

Zen Interactive Technologies

Systems Network Engineer 
 
 Location: UAE 
 Job Type : Full - Time 
 Note : UAE Driving License Mandatory 
 
<div> </div><div>Job Overview</div>
 We are seeking an experienced and detail-oriented Systems Engineer to support both our internal IT infrastructure and our clients' IT environments. The ideal candidate will have extensive hands-on experience with technologies such as Windows/Linux servers, firewalls, VPNs, VOIP, IP telephony, and SIP-based troubleshooting. Expertise in network analysis using Wireshark and the ability to read protocol packets is essential. 
Key Responsibilities 
 1. Manage infrastructure, servers, PCs, and peripherals for performance, reliability, and security. 
 2. Analyze and resolve incidents as per SLA; contribute to root cause analysis. 
 3. Act as liaison with vendors and technical teams for effective service delivery. 
 4. Fulfill IT service requests, including installations, reconfigurations, and relocations. 
 5. Maintain accurate documentation and reports for incidents and service reviews. 
 6. Implement regular maintenance of devices to minimize incidents. 
 7. Execute LAN/WAN/VPN/WiFi setups following technical procedures. 
 8. Implement and troubleshoot VOIP/IP telephony and SIP issues. 
 9. Perform packet analysis using Wireshark for advanced network troubleshooting. 
 10. Follow proper escalation procedures and suggest process improvements. 
Technical Experience 
 1. Experience as Technical Support, Server/Desktop Support, or Help Desk Technician. 
 2. Windows and Linux OS administration skills. 
 3. Firewall and VPN configuration knowledge. 
 4. Familiarity with VMware environments. 
 5. VOIP/IP telephony and SIP-based troubleshooting. 
 6. Packet analysis proficiency using Wireshark. 
 7. Troubleshooting systems, mobile, and other devices. 
 8. Remote desktop and help desk software familiarity. 
Skills &amp; Qualifications 
 1. Excellent problem-solving and analytical abilities. 
 2. Strong communication skills, both written and verbal. 
 3. Detail-oriented with strong organizational skills. 
 4. Bachelor's degree in IT, Computer Science, or related field. 
 5. Certifications in Microsoft, Linux, Fortinet, SonicWALL, VMware are a plus. 
 6. Minimum 5+ years of experience in a similar role. 
 7. Valid UAE driving license is mandatory. 
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Systems Network Engineer

OSI Systems

The Desktop Support Administrator will be based at the Dubai site but will provide effective IT desktop support to all EMEA Sites. This role is crucial in ensuring seamless IT operations and user satisfaction across the region, contributing to the overall efficiency and productivity of the company. Responsibilities <ul> <li>Troubleshoot and resolve hardware and software issues on desktops, laptops, and mobile devices.</li> <li>Install, configure, and maintain operating systems and application software.</li> <li>Collaborate with other IT team members to implement new technologies and upgrades.</li> <li>Provide remote support to users across different locations.</li> <li>Configure, maintain and provide Desktop support to all users to ensure they have the ability to work at all times</li> <li>Actively participate in team discussions.</li> <li>Help develop IT solutions to meet the business objectives.</li> <li>Create and maintain documentation on all IT systems as required.</li> <li>This position is based in Dubai, however travel to other UAE / Middle East sites will be required.</li> </ul> Qualifications <ul> <li>Desktop support experience</li> <li>Fluent in English, with excellent written and oral communication skills </li> <li>Experience in writing work instructions</li> <li>Capable of working with minimum supervision</li> <li>Ability to be a self-starter and finisher</li> <li>Possess a positive attitude</li> <li>Previous experience in a customer support role</li> <li>Highly motivated</li> <li>CompTIA A+ or MCP qualification preferred.</li> <li>Advanced knowledge of Microsoft Windows 11 operating system.</li> <li>Experience with network troubleshooting and basic configuration.</li> <li>Experience with remote desktop support tools and techniques.</li> <li>Competent knowledge of Microsoft Office M365 and cloud-based tools.</li> <li>Networking experience (for desktop troubleshooting).</li> <li>Knowledge of iOS and Android operating systems for mobile support.</li> </ul>

Desktop Support Administrator

Explore 9912+ It desktop support technician in Dubai this November. Find roles across top companies and apply now to boost your career.

9912 it desktop support technician jobs IN Dubai

Deskside Support Technician (L2) - EUC & DC

Field/Desktop Support Engineer

Desktop Support Technician

Desktop Engineer L1

Desktop Support Technician

Systems Network Engineer

Desktop Support Administrator